ANNUAL REPORT

Transcription

1 Appendix 21 - Career Center Evaluatin ANNUAL REPORT Department Name: Lcatin: Main Phne Number: Web Site: Directr s Name: Directr s ACADEMIC & CAREER DEVELOPMENT SERVICES Academic Advising Center Old Main 380 Career Services Center Old Main 280 Tutring Center Wilsn Library 280 Academic Advising Center x3850 Career Services Center x3240 Tutring Center x3855 Academic Advising Center Career Services Center Tutring Center Tina Ludn Tina.Ludn@wwu.edu Number f Staff: Staff Type N. Full-time Prfessinal/Classified Staff: 15 Part-time Prfessinal/Classified Staff: 5 Graduate Assistants: 1 Student Emplyees: 85 TOTAL: 106 A. Missin: Please include the mst recent versin f yur unit s missin statement. Academic & Career Develpment Services (ACDS) empwers student t becme engaged, independent learners wh identify and articulate their interests and abilities, and cnnect them t academic and career gals t achieve lifelng success. ACDS des this by prviding the highest quality academic advising, tutring, career planning and jb search services. B. Unit Overview: Please include a three t six sentence narrative that captures the essence f yur unit s services, prgrams and activities. Our blended mdel allws us t integrate the services and prgrams f ur three units t supprt student success. We are dedicated t helping students succeed academically and capitalize n their university experience in rder t achieve success in their chsen endeavrs after graduatin. A fcus n student data and creative use f technlgy allws us t leverage ur resurces t prvide quality services and prgrams with increased efficiency. Crss-functinal training f staff prvides mre cmprehensive supprt fr students and imprves ur ability t crdinate majr prgramming effrts such as rientatin advising fr new students and ur quarterly career fairs. Increased attentin t assessment and measurement f defined student learning utcmes helps ensure that ur services and prgrams are meeting identified bjectives. Page 1 f 6

2 C. Gals: Please list yur unit s gals. These shuld include yur standing (year-after-year) gals, nt strategic gals (year-t-year). Our department wrks cllabratively t help students: Take respnsibility and initiative fr persnal and educatinal utcmes Develp self-efficacy which included prblem slving, effective study skills and self-management Cmplete GURs prmptly and successfully t maximize their liberal arts experience and graduate n time Make sund educatinal and career decisins related t their values, interests and persnal aspiratins in the cntext f the ecnmic realities f jb market cnditins and their earning ptential Identify transferrable skills assciated with GURs, majr/minr/elective cursewrk and extracurricular activities Manage cllege experiences and attain their degrees Transitin successfully t cntinued educatin, cmmunity service r career emplyment after cmpleting their studies at Western D. Strategic Gals & Majr Accmplishments ( ): Please list yur unit s strategic gals frm this past year and address the prgress twards achieving each gal and/r majr accmplishments and activities with respect t each gal. GOAL #1: GOAL #2: GOAL #3: GOAL #4: GOAL #5: GOAL #6: GOALS Increase percentage f student cmpleting internships prir t graduatin with an emphasis n paid internships. Develp nline Advising Handbk as a resurce fr the campus cmmunity Increase usage f Tutring Center nline resurces Prvide drp-in career cunseling hurs in Ethnic Student Center Develp a Virtual Career Center n CSC website Implement CSC marketing plan t make better use f MAJOR ACCOMPLISHMENTS & ACTIVITIES % f students reprting that they cmpleted an internship prir t graduatin increased frm 46% t 50% % f students whse internships were paid increased frm 38% t 42% Increased utreach t emplyers and wrked mre clsely with departments t publicize internship pprtunities 565 internships listed n Viking CareerLink This prject was put n hld due t staffing shrtages in Academic Advising Center Cnsulted with academic departments t identify nline resurces that might be useful t students in math and science GUR curses New resurces placed n Tutring Center website One f ur career cunselrs had ffice hurs in the ESC and did targeted utreach thrugh the ESC t publicize CSC services and prgrams Website cntent expanded and rerganized t create Virtual Viking Career Center Expanded use f Facebk, Twitter and LinkedIn t publicize internship and jb listings and t market Page 2 f 6

3 scial media t publicize services and special prgrams special events GOAL #7: GOAL #8: E. Pints f Pride ( ): Expand emplyer utreach effrts t include parents and alumni Cllabrate with ther ESS departments t develp imprved systems t identify, supprt and retain at risk students Hired a grad assistant t d research t identify alumni emplyed by leading Puget Sund emplyers Met with Alumni Assciatin t discuss strategies t increase alumni participatin in CSC prgramming Three ACDS staff actively participated in the Academic Care Team Assisted Residence Life with utreach t students experiencing academic difficulty Please list three t five pints f pride fr yur unit frm the past year. This can include initiatives, prgrams r recgnitins. Shrt Title Peace Crps Recgnitin Viking CareerLink ACDS Student Usage Pre-Health Advising Paid Internships Emplyment f WWU Grads F. Cllabrative Effrts: Shrt Title Advising fr Veterans Academic Care Team MBA New Student Orientatin Learning Cmmns Descriptin WWU ranked number ne medium-size university fr Peace Crps recruiting Emplyer registratins increased by 30%. VCL Widgets (custmized jb annuncements fr departmental websites) created fr 18 academic departments/clleges AAC: 3,871 visits; 1,612 hurs; 2,758 unique students CSC: 2,438 visits; 2,071 hurs; 1,628 unique students Additinal 9,115 student cntacts via 294 presentatins and events TC: Visits have increased by 178% in the past 5 years Fr student visits ttaled 42,121 (up 10.5% frm last year) and ttal hurs f service surpassed 59,000 40% f WWU applicants accepted t medical schl, 63% accepted t prgrams in Ostepathic Medicine, 50% accepted t dental schl and 85% t pharmacy prgram. Of thse students with internships, the percent that were paid increased frm 37.5% t 43.4% n the mst recent ( ) Emplyment Survey. Emplyment f new grads increased t 80.2%, cmpared t 74.9% the previus year. Starting salaries increased by 15.7%. Please describe any initiatives, prgrams r activities that yur unit has cllabrated with ne r mre ther University and/r cmmunity partners. Descriptin CSC cunselr prvided drp in advising in Veteran s Services Office Three ACDS staff were regular participants ACDS staff prvided presentatins n Viking CareerLink, Optimal Resume and E-Prtflis Barb Quick meets regularly with ther LC partners and serves n the Learning Cmmns Planning Grup. She was als invited t jin the Library s Teach and Learning Integrative Wrk Grup. Page 3 f 6

4 Majrs Fair Ethnic Student Center Cllege f Business & Ecnmics Huxley Cllege Internatinal Prgrams & Exchanges Department Advisrs Grup G. Cntinuus Imprvement: Shrt Title Transitins & SummerStart Planning Advising fr high credit Running Start Students Seat Release fr Winter Quarter Freshmen AAC Peer Advisr Recruitment H. Diversity & Inclusin: Shrt Title Leek Family Career Preparatin Award Advising fr Veterans and Veteran s Dependents Academic Supprt fr Veterans Academic Supprt fr Students f Clr Ethnic Student Center 1079 Students I. Prfessinal Develpment: Cllabrated with academic departments t prvide this annual inf fair t assist student in explring majrs and learning abut declaratin prcesses/requirements Prvided career cunseling appintments in ESC C-spnsred Fall Business Career Fair Jintly spnsred Internship Fair Jintly spnsred Internatinal Opprtunities Fair Facilitate quarterly meetings and nging cmmunicatin t prvide an avenue fr exchange f infrmatin n curricular changes and advising cncerns Please list areas which have been cited (either thrugh frmal r infrmal assessment and evaluatin) as requiring additinal attentin. Descriptin Redefined rles f C-Crdinatrs t eliminate redundancies in activities and create a mre efficient planning prcess Recruited departmental advisrs t wrk with high credit Running Start students attending the first sessin f SummerStart Develped a mre efficient and equitable methd fr the release f reserved seats fr freshman starting classes at WWU winter quarter Streamlined recruitment prcess and strengthened training and service delivery by recruiting frm pl f Academic Student Advisrs hired fr summer rientatin prgrams Please describe any initiatives, prgrams r activities that yur unit has cnducted regarding issues f diversity and inclusin. Descriptin Cntinue t cllabrate with Western Fundatin in the crdinatin f this schlarship designed t help graduating students f clr prepare fr the jb search prcess As mentined abve, a Career Services cunselr held regular ffice hurs in the Veteran s Services Office. All veterans and veteran s dependents with cumulative GPAs belw 2.0 referred t TC fr academic success caching Students f clr accunted fr 28% f the visits in the TC, cmpared t apprximately 22% f WWU s general student ppulatin As mentined abve, a Career Services Cunselr prvided targeted utreach Special resurces fr students withut dcuments were added t the CSC website Please describe pprtunities yur staff has had t participate in prfessinal develpment activities (i.e.: cnference attendance and/r presenting at a cnference). Page 4 f 6

5 Renee Murray and Gerge Kriz attended the Western Reginal Meeting f the Natinal Assciatin f Advisrs fr the Health Prfessins Kristi Birkeland attended the annual cnference f the Muntain Pacific Assciatin f Clleges and Emplyers Heather Brett and Sandy Brwn cmpleted facilitatr training fr True Clrs Please list yur unit s strategic gals fr the cming year and address effrts t be J. Strategic Gals ( ): made twards achieving each gal. NOTE: Gals shuld be specific, measurable, attainable, realistic and timely. Cntinue effrts t expand internship pprtunities with an emphasis n paid GOAL #1: internships Cllabrate with the Western Fundatin t increase visibility with leading Puget GOAL #2: Sund emplyers with the gal f increasing internship and career emplyment pprtunities fr WWU students Implement Student Success Cllabrative platfrm t better supprt students in GOAL #3: the prcess f explring and chsing majrs GOAL #4: Increase advising supprt fr students interested in health careers GOAL #5: GOAL #6: GOAL #7: Develp Online Advising Handbk as a resurce fr the campus cmmunity Cntinue and expand use f scial media t market ACDS services and prgrams Increase cllabratin with academic departments in planning and delivery f Tutring Center services K. Learning Outcmes: Please list yur unit s learning utcmes. If yur unit has nt adpted a set f learning utcmes, please develp at least ne (and nt mre than three) learning utcmes, specific t yur unit, that culd be adpted and incrprated int yur unit s prgrams, activities and services t students and that are cnsistent with the Divisin s learning utcmes. The ACDS learning utcmes are currently under review and revisin. L. Key Perfrmance Indicatrs ACDS: AAC: CSC: Student Learning Outcme surveys new fr ; n data available yet Supprt t Students f Clr AAC à 24% f students served were students f clr (23% last year) CSC à 24% f students served were students f clr (23% last year) TC à 28% f students served were students f clr (30% last year) Number f students receiving 105 Registratin Hld s : : 678 Percent f graduating students with Internship (emplyment Page 5 f 6

6 TC: survey) : 46% : 50% Paid Internships, f thse with Internships : 37.4% : 43.4% Using the TC in a student s first year is crrelated with a higher likelihd f declaring a STEM majr: (five-year average) Used TC = 16.6% declared STEM majr Nt used TC = 13.3% declared STEM majr M. Organizatinal Chart ACDS Org Chart 2013 Please submit this annual reprt (and supprting dcuments fr sectins L and M) electrnically t Sara Wilsn in the Office f the Vice President fr Enrllment and Student Services by Friday, July 19 th. Page 6 f 6