Students: Registration FAQs

Transcription

1 Students: Registratin FAQs Lgin: Q. Hw d I lg int NEST? A. Current Students lg in with their University NETID and Passwrd. New Students wh haven t paid their New Student Enrllment Fee and claimed their University NETID, lg in with their CWID and PIN. Graduate students wh d nt yet have a University NETID and Passwrd lg in using their CWID and PIN. Nte*: Always Lg ut frm NEST when yu are dne. Q. I cannt lg int NEST, I keep getting an errr message, what d I d? A. Make sure the user is typing the right infrmatin. If he/she still cannt lgin, assigned the ticket t EAS_NEST right away and give higher pririty. Q. Why am I being prmpted t reset my PIN? A. If yu are a new student and lgging in fr the first time with yur CWID and PIN, yu may be prmpted t change yur PIN fr security reasns. Please input the PIN that yu received in yur Acceptance letter and yur new PIN. Please keep this new PIN in yur file. Q. What is Self-Service Banner and why am I being redirected t it? A. Self-Service Banner r SSB is the backbne frm which NEST is built. When yu lg int NEST, yu are lgged int SSB. NEST and SSB wrk hand-in-hand t help yu manage yur prfessinal and academic life at Mntclair State University. Q. When I tried t verify my persnal infrmatin I was prmpted fr my CWID and PIN. A. Clse the windw tab, refresh the NEST page and click n the Verify my persnal infrmatin link again. Nte*: This is fr the IT service desk staff nly. The abve is nt a prper behavir. Help the user t navigate t the prper page but als make sure yu sent this as an issue t Karlina Maneva-Jakimska in the EAS assignment grup. Q. I m getting prmpted t input a CWID and PIN after I ve already lgged int NEST and clicked a link. What d I d?

2 A. The student s previus sessin is nt yet expired. Have the student click ff the tab and try the link in NEST again. Q. I tried lgging int NEST frm my bkmarks and it s nt wrking. A. NEST s lgin page cannt be bkmarked due t the authenticatin key appearing in the URL. The student shuld be bkmarking r mntclair.edu/nest manually instead f when they reach the page. Q. I m getting an Authenticatin Errr when I try t lgin and I knw my NETID and passwrd are crrect. A. Clse yur brwser, repen it and reset yur brwser cache. Try lgging int NEST again. Advising: Q. Hw d I find ut wh my advisr is? Students can find their Advisr Infrmatin in Degree Wrks. They can access Degree Wrks by lgging int NEST and navigating t the Degree Audit prtlet lcated n the hmepage r in the Register fr Classes page in the navigatin. Once here, they can find their advisr infrmatin. If n Advisr is listed n this page have the student cntact Center fr Advising & Student Transitins (CAST) at Q. D I have t see my advisr? A. Students are encuraged t see their Advisr prir t registratin t g ver their future schedule and analyze their gals. First-time Freshmen, students wh haven t declared a majr, n academic actin (prbatin, readmitted frm suspensin r dismissal) and students in EOF must see their Advisr prir t registering. Students majring in Anthrplgy r Earth and Envirnmental Sciences are als required t have an Advising appintment befre registering. If Advising is mandatry fr yu, yur Advisr will prvide yu with yur wn unique registratin PIN that will enable yu t register fr curses in Banner, via NEST. This registratin PIN is needed t unlck the system t yu, and nly yu, t sign up fr yur classes. Q. Where d I find my Analysis f Academic Prgress r Audit infrmatin? Students can view their Degree Audit thrugh NEST by accessing Degree Wrks. If a student is having truble finding r accessing their Degree Audit they can cntact the Office f the Registrar at registrar@mail.mntclair.edu r Hlds Q. Where d I see my hlds? A. Befre they are able t register fr classes, students must make sure that there are n hlds n their accunt. Students can view their hlds by lgging int NEST and navigating t Register fr Classes

3 Under the Registratin Tls prtlet, select View Yur Hlds This page will view any hlds the student may have n their accunt and the prper ffice they shuld cntact t reslve the hld If the student is having truble viewing their accunt hlds, they can cntact nest@mail.mntclair.edu. Q. Why am I seeing a hld I knw I cleared? A. If yu have a hld that is appearing in NEST that yu have abslutely cleared, cntact the Student Accunts Office at (973) Curse Schedule: Q. Where d I find the Curse Schedule? A. Students can view the curse schedule by lgging int NEST and navigating t Register fr Classes Navigate t Registratin Tls and select the University Curse Schedule.

4 Select a Term. Students can then chse t search by Subject r use the Advanced Search If the student wishes t narrw their search, they can chse Advanced Search Here, they can search all curses being ffered that semester with the Curse Recrd Numbers (CRNs), day and time f the class, instructr, lcatin, date range, credits, hw many seats are in the class, hw many seats are left pen and full Curse Catalg entry.

5 Brwse the varius curses that are listed based n yur search criteria. Once yu find a curse that yu are interested in, cpy dwn the Curse Registratin Number (CRN) lcated next t the class name Registering Q. Where d I register? A. Once yu have classes selected, have n registratin hlds and yur registratin time has arrived, navigate back t NEST and select the "Register fr classes/add r drp" link.

6 Enter yur pre-selected Curse Recrd Numbers (CRNs) int each line and select the Submit Changes buttn. Q. I dn t see a curse I need t register fr, wh d I cntact? A. Cntact the Office f the Registrar at registrar@mail.mntclair.edu r Q. I can t register fr classes, why nt? A. Registratin may nt be active. Each class year has a specific time in which they can register. Please check the Registrar s Website r yur fr yur Registratin Time. Yu can als find this infrmatin n NEST under Registratin Tls. If the student s registratin time has cme and they still cannt register, there may be a few reasns: The student has unpaid dues. The student can find these Hlds in NEST under Registratin Tls If the student has a Hld, they need t cntact the ffice in which the Hld is under. The student needs a registratin PIN Other If the student requires mandatry advising, they must see their advisr t acquire their registratin PIN necessary fr registering. If the student has n hlds, des nt require a Registratin PIN and still cannt register, they shuld cntact the Office f the Registrar at registrar@mail.mntclair.edu r Q. I can t register fr a class because f a prerequisite I have already cmpleted. A. If yu have cmpleted a prerequisite curse and cannt register fr a curse, cntact the Office f the Registrar at

7 Q. What if yu are blcked frm repeating a curse that yu have taken ne r mre time in prir terms? A. Per University Academic Plicy, undergraduate students are permitted t repeat a curse nly in which they have received a final grade f D+, D, D- r F. They are nt permitted t repeat a curse in which they received a C- r higher withut special permissin. Graduate students are nt permitted t repeat curses withut special permissin. (Certain repeatable curses, like a music lessns, independent studies, cps, special tpics curses are exceptins) Fr permissin t repeat a curse fr which yu have earned a C- r higher, see either the Dean s Office f the Cllege/Schl f yur majr r the Dean s Office f the Cllege/Schl in which the curse is ffered. Graduate students must see the Dean s Office f the Graduate Schl. Please fill ut the Request t Repeat an Undergraduate Curse Permissin Frm. Q. Hw are Permits handled? A. Permits may be issued by Department Chairpersns. Students wh wish t btain a permit t enter a clsed curse, r a curse in which they have nt met the pre-req, c-req r ther requirements, may visit the apprpriate academic department fr assistance. Permits may be issued t students using Banner INB. Training is required. (Registratin int classes is handled thrugh the TTI website.) Permits may be issued t verride department, majr, cllege, pre- and c requisites etc thrugh use f the AUTHORIZE Cde. Permits may be issued t verride class capacity thrugh use f the CAPACITY Cde. When verriding capacity, please verify that there will be enugh seats in the class. If yu have questins please cntact Jennifer Spiegel in the Registrar s ffice. Q. Hw d I find the PINS? (Students with Mandatry advising ONLY) A. Students wh are required t have mandatry advising will need a Registratin PIN t register. While yu are meeting with yur advisr, yu will receive this PIN. Students will be asked t hld n t this PIN, as they will need it fr any future drp/adds r withdrawals frm classes. Each semester, a new PIN will be issued and needed fr registratin. Remember that yur Spring 2017 PIN will be a different pin than that yu used fr Fall Q. Hw are applicatins fr graduatin being handled? A. Students wh are required t have mandatry advising will need a Registratin PIN t register. While yu are meeting with yur advisr, yu will receive this PIN. Students will be asked t hld n t this PIN, as they will need it fr any future drp/adds r withdrawals frm classes. Each semester, a new PIN will be issued and needed fr registratin. Remember that yur Spring 2017 PIN will be a different pin than that yu used fr Fall Q. Hw are address changes, name changes, scial security changes being handled? A. Students can change their address thrugh NEST in Banner. Fr name and scial security changes, they cntinue t fllw the instructins n the Registrar s website, submitting required dcuments in persn t this ffice.

8 Q. Hw is grading handled right nw and thrugh this year? A. Grades will be in NEST.