Blackboard Store Administrator Guide

Transcription

1 Blackboard Store Administrator Guide Version 1.3 for Blackboard Learn Black boar d Inc. Propr iet ar y a nd C o nf i de nt ia l

2 Publication Date: September, 2014 Revision 1.3 Worldwide Headquarters Blackboard Inc. 650 Massachusetts Avenue NW Sixth Floor Washington, DC International Headquarters Blackboard International B.V. Paleisstraat RB Amsterdam The Netherlands toll free US & Canada telephone (NL) telephone facsimile (NL) facsimile Copyright Blackboard, the Blackboard logo, BbWorld, Blackboard Learn, Blackboard Transact, Blackboard Connect, the Blackboard Outcomes System, Behind the Blackboard, and Connect- ED are trademarks or registered trademarks of Blackboard Inc. or its subsidiaries in the United States and other countries. U.S. Patent Numbers: 6,988,138; 7,493,396; 6,816,878. Sun, Java, JDK, JVM, JDBC, Solaris, Microsoft, Windows, Windows Server, Windows Vista, SQL Server, Internet Explorer, Oracle, Red Hat, Enterprise Linux, Apple, Mac OS, Tiger, Leopard, Snow Leopard, Safari, Apache Tomcat, Tomcat, Mozilla, Firefox, JAWS for Windows, VMware, Xen, Wimba Pronto, Acxiom IdentifyX, NBC, Follett, Macmillan Higher Education, Bedford/St. Martin s, W.H. Freeman, Worth Publishers are trademarks or registered trademarks of their respective owners. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without the written permission of the publisher, Blackboard Inc. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 2

3 Table of Contents Table of Contents... 3 About BLACKBOARD STORE... 4 About Blackboard Store Building Block... 4 Benefits... 4 About the Blackboard Store Integration... 5 Glossary... 5 Download and Install the Blackboard Store Building Block... 6 Install the Blackboard Store Building Block... 6 Activate the Blackboard Store Building Block... 8 Configure the Blackboard Store Building Block... 9 Academic Materials Steps to assure Academic Materials is inactive Course Tools: Set availability to Off Module: Making the Academic Materials module unavailable Turning OFF the Academic Materials Tools Setting-up the Blackboard Store within Learn Course Materials Hub Blackboard Store and Blackboard Bookshelf Create the Blackboard Store Tab (Community License Only) Create a Top Frame Tab Add the Blackboard Store Module to the My Institution Tab (Community License Only) Restrict Access to the Blackboard Store Module (Portal Direct Entry Only) Add the Blackboard Store to the Tools Module Add the Blackboard Bookshelf to the Tools module Global Navigation for the Blackboard Store and Blackboard Bookshelf Course Tool Availability for the Blackboard Store and Blackboard Bookshelf Accessing the Blackboard Store and Blackboard Bookshelf through Course Tools The Blackboard Store and Blackboard Bookshelf Tools Adding the Blackboard Store and Blackboard Bookshelf to the Course Menu Accessing Blackboard Store or Bookshelf on a Mobile Device Uninstalling or Reinstalling the Blackboard Store Uninstalling the Blackboard Store Building Block Entering a Support Ticket The Blackboard Store User Interface Ordering Materials Search Feature Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 3

4 About BLACKBOARD STORE About Blackboard Store Building Block The integrated Blackboard virtual bookstore allows instructors to search for and adopt course materials. Students can see a comprehensive list of all necessary course materials and make purchases from directly within the Blackboard Learn platform. The Blackboard Store Building Block provides three tools: Course Materials Hub: A faculty center for researching course materials, collecting digital and physical resources into adoption lists, and sharing those lists with students and colleagues. The Course Materials Hub is available to all clients, whether or not they have an agreement in place with the Blackboard Store to provide their course materials. Blackboard Store: Presents students with a list of their course materials available for purchase. Blackboard Bookshelf TM : Includes an advanced e-reader, digital bookshelf and mobile compatibility. The Blackboard Store is compatible with Blackboard Learn Release 9.1 Service Pack 10 and higher. It is bundled with R and higher. It is Blackboard s goal to embed this virtual bookstore into the Blackboard Learn interface and make it a core part of the technology. The Partner Cloud Building Block must be properly installed prior to the installation of the Blackboard Store Building Block. You can find documentation for the Partner Cloud Building Block at Behind Blackboard or A new feature of the Blackboard Store version is for students who are enrolled but who do not yet have a Blackboard Learn account. This new feature enables them to order course materials online. In the section titled The Blackboard Store User Interface you can find details on how this feature works. Benefits For Institutions Increased textbook and material adoption Better integration between courses and supporting content Increased usage of technology investment Incremental revenue from the 50% of students currently spending in non-institutional channels For Faculty Easier student textbook and material adoption Ability to search for books and materials, store and organize links, record your evaluation and collect materials that you might want to incorporate into a future course Access to ratings for books Streamlined processes for communicating course material changes/updates with the bookstore For Students Personalized buying experience and increased convenience due to integrated materials list and onestop shop functionality Diverse offering of used, rental, new and e-textbooks all in one location with known savings Lower prices for print textbooks Guaranteed print buyback options Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 4

5 Increased convenience of storing all digital content in one location 24/7 service About the Blackboard Store Integration To deliver this fully integrated commerce-based service, Blackboard partnered with MBS Direct, the industry leader in providing virtual bookstores with comprehensive print and digital inventories of required course materials. Founded in 1992, MBS Direct, LLC is the nation s premier, internet based, course material provider. MBS Direct partners with nearly 950 educational institutions for innovative bookstore services. During the last 12 months, MBS Direct serviced nearly 1 million students, processed over 1.8 million orders, and shipped over 5 million items in partnership with client institutions. Glossary The following table summarizes some important concepts used in this document: Term Content area Building Block Description A content area is a content structure within a course that is often linked to from the Course menu and organizes course folders, items, and other materials into logical groupings. A Building Block is an application module that extends the functionality of the Blackboard Learn platform. Administrator Panel This is the tab visible only to system administrators that contains a collection of links to tools targeted to the administration of the Blackboard Learn platform. Step A logical grouping of fields, instructions, and other elements within a data collection form in the Blackboard Learn platform. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 5

6 Download and Install the Blackboard Store Building Block Before beginning the installation process for the Blackboard Store Building Block make sure you have installed the Partner Cloud Building Block. You can find more information about the Partner Cloud Building Block at Behind.Blackboard.com or clicking on this link Partner Cloud. Using the URL provided by Blackboard, download the Blackboard Store Building Block. Once the Blackboard Store Building Block has been downloaded follow these steps to install, activate and configure the Building Block. Note: If the Building Block is being reinstalled make sure to DELETE your current version of the Blackboard Store before reinstalling. You can find instructions within this document for uninstalling the Building Block. If you choose to uninstall and reinstall the Blackboard Store Building Block any of the settings associated with the components of the Building Block will need to be setup again. So when you uninstall the Building Block all settings associated with the Building Block are lost and must be reconfigured when reinstalled. Note: Once the Blackboard Store Building Block is installed the Academic Materials tool must be turned off. You can find the steps need to accomplish this in the section call Academic Materials. Install the Blackboard Store Building Block 1. On the Administrator Panel in the Building Blocks section, click Building Blocks. 2. Click Installed Tools. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 6

7 3. Click Upload Building Blocks. 4. Click Browse to locate the Building Block.war file. 5. Click Submit to upload the file to Blackboard Learn. 6. For Blackboard Learn Release 9.1 Service Packs 10 to 12: A success inline receipt will be presented informing the administrator that the Building Block was installed successfully and is currently inactive. To activate the Building Block, follow the steps below in the section Activate the Blackboard Store Building Block. For Blackboard Learn Release 9.1 Service Packs 13 and above: After clicking Submit to upload the file to Blackboard Learn, click Approve to make the Building Block available and allow it the listed permissions. A Tracking Progress page will show the progress on the installation and activation process together. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 7

8 Activate the Blackboard Store Building Block NOTE: The steps below to activate the Building Block are required for Blackboard Learn Release 9.1 Service Packs 10 to 12. For Blackboard Learn Release 9.1 Service Packs 13 and above, the Building Block will automatically activate along with the installation process. 1. To enable the Building Block, click Available in the Availability list for the Building Block. Blackboard Learn lists the permissions that the Building Block requires. This is a security feature to protect Blackboard Learn from dangerous content. If you are concerned about the permissions given to a Building Block, contact the vendor befosre approving the permissions. 2. To make the Building Block available and allow it the listed permissions, click Approve. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 8

9 Configure the Blackboard Store Building Block 1. From Installed Tools, select Settings in the Blackboard Store context menu. OR On the Administrator Panel in the Cloud Management section, click Blackboard Store Settings. 2. Click Prerequisite and Cloud Settings. Confirm that you are correctly connected to the Blackboard Cloud, that the URL is correct and that your instance type is set to production server. To learn more about connecting your Learn instance to Blackboard Cloud, see Cloud FAQs and Cloud Management. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 9

10 3. Check the Partner Cloud Status and Settings.The Partner Cloud settings page allows the user to review those settings in the Partner Cloud Building Block that are used by the Blackboard Store. If configured correctly the settings should look like the screen shot below. The Partner Cloud configuration must be in OK status for the Blackboard Store to function. If this is not the case, see Partner Cloud documentation to configure your Partner Cloud Building Block. If everthing is correct click OK and continue. 4. Decide how the Building Block roles are going to map to your Learn instance roles.this mapping is done when setting up your Partner Cloud, so if you need to adjust this it will be done in the settings for the Partner Cloud Building Block. For more information please refer to the Partner Cloud documentation. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 10

11 5. Select the Blackboard Store and Bookshelf Settings and configure the settings. Set the Privacy Settings. The Privacy Settings in the Blackboard Store and the Bookshelf should function whether or not the user information is shared, but the Blackboard Store may require the user to provide additional imformation at the time any transaction is made. It is recommended to share user information unless institution policy prevents doing so. 6. Set the Alerts/Notification Settings. The Scheduled Alert Update frequency is the interval at which the Blackboard Store servers are polled for new notifications. It is recommended to schedule alert updates for 60 minute intervals. 7. Set the schedule to update Publication of Data. This compiles a list of courses within Learn that can be associated with Blackboard Store adoption lists. At the schedule update interval any new course data will be sent to the Blackboard Store. The latest data can be pushed to the Blackboard Store servers using Run Now, typically approximately 8 weeks before the start of each academic term. The Run Now button will report all courses that have not previously been reported to the Blackboard Store. If Send All is selected, Run Now will report all available courses in Learn, even if they have been previously reported. If Blackboard courses are created less than 8 weeks before term start, the scheduled update will push the new course information to Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 11

12 the Blackboard Store or the Run Now can be used to push data. 8. Click Submit. 9. Select Support Options. 10. Set Debug Logging Level for your instance of the Blackboard Store and Bookshelf and select Start. Turn this setting on when you are experiencing issues to help debug. You have now completed the configuration of the Blackboard Store Building Block. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 12

13 Academic Materials If an institution has any of the following, or later, versions of the Partner Cloud B2, and the Blackboard Store B2 is active, these steps defined here should be taken to assure Academic Materials is not deployed. Partner Cloud versions with Academic Materials: Blackboard Learn version Partner Cloud B2 version R9.1 SP R9.1 SP R9.1 SP R9.1 SP R9.1 SP R9.1 April R9.1 October Steps to assure Academic Materials is inactive 1. In the System Admin Tab in the Communities panel, click Tabs and Modules. 2. Click on Tool Panel 3. Click on context menu for Academic Materials and click Edit. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 13

14 4. Click the No radio button for the Available field. Click the Submit button. Course Tools: Set availability to Off 1. In the System Admin tab go to the Courses panel and select Course Settings. 2. Click on Course Tools 3. Set the Availability to Off for Academic Materials tool. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 14

15 Note: if Academic Materials does not show up, the following steps must be taken Set the Blackboard Store B2 to Inactive Repeat steps outlined above (Academic Materials should now show) Set the Blackboard Store B2 to Available Module: Making the Academic Materials module unavailable 1. On the System Admin tab go to the Communities panel and select Tabs and Modules. 2. Click on Modules 3. Locate the Academic Materials module and select Edit properties from the contextual menu next to its name. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 15

16 4. Set the System Availability to No. Set the Available for Users to Select from Module List to No. 5. Submit the page. 6. The module will no longer appear on the tabs or course homepages (even if already deployed), and users will not have the ability to add the modules themselves. Turning OFF the Academic Materials Tools 1. On the System Admin tab go to the Tools and Utilities panel and select Tools. 2. Scroll to the Partner Cloud and turn OFF the availability for the Academic Materials for both the System Tool and the Course Tool. 3. For the Scope of Change choose for New and existing courses. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 16

17 Setting-up the Blackboard Store within Learn Course Materials Hub All clients, even those who do not have an agreement with the Blackboard Store to provide their course materials, can use the rich research and discovery tools in the Course Materials Hub. The Course Materials Hub allows instructors to search for digital and physical resources, collect those resources into an adoption list, and share the list with colleagues and students using or by posting a public link. When the Blackboard Store Building Block is activated, the Course Materials Hub appears on the Global Navigation menu, in the Tools Panel, and in Course Tools. The Course Materials Hub Global Navigation link will appear in the Links section in Blackboard Learn Release 9.1 Service Packs 10 through 14 (pictured above), and in the Tools section in subsequent service packs. Note: Only users with an instructor or teaching assistant enrollment in a course will be able to access the Course Materials Hub. If a user who does not yet have an instructor or TA enrollment in any course needs to access the Course Materials Hub, a Blackboard administrator can create a dummy course in the Administrator Panel, and enroll the user as an instructor in that course. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 17

18 Course Materials Hub links can be hidden by setting the Blackboard Store Building Block to inactive or unavailable. To make the Blackboard Store Building Block inactive or unavailable, follow these steps: 1. Login to Blackboard Learn as a user having a System Role of System Administrator. 2. Click on the System Admin tab 3. Click on the Building Blocks link found under Building Blocks. 4. Click on the Installed Tools link. 5. Find/Scroll to the Blackboard Store and click on the Context Menu as shown. 6. Select either Set Unavailable or Set Inactive Alternatively, each Course Materials Hub link can independently be hidden. Tool Panel/Global Navigation Menu To hide the Course Materials Hub deployed as a Tool, follow these steps: 1. Login to Blackboard Learn as a user having a System Role of System Administrator. 2. Click on the System Admin tab 3. Click on the Tabs and Module link under Communities. 4. Click on the Tool Panel link. 5. Find/Scroll to the Course Materials Hub and click on the Context Menu as shown. 6. Select Edit Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 18

19 7. Click on the No radio button for Available. 8. Click the Submit button. This will hide the Course Materials Hub tool deployed on the Tool Panel, as well as the global navigation menu for Blackboard Learn versions R and higher. For earlier versions of Blackboard Learn, the access point on the global navigation menu is deployed as a hot link, hidden by these steps: 1. Login to Blackboard Learn as a user having a System Role of System Administrator. 2. Click on the System Admin tab 3. Click on the Community Settings link under Communities. 4. Click on the Hot Links link. 5. Find/Scroll to the Course Materials Hub and click on the Context Menu as shown. 6. Select Edit 7. Click on the No radio button for Available. 8. Click the Submit button. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 19

20 Course Control Panel Tool To hide the Course Materials Hub deployed as a Course Control Panel Tool, follow these steps: 1. Login to Blackboard Learn as a user having a System Role of System Administrator. 2. Click on the System Admin tab 3. Click on the Course Settings link under Courses. 4. Click on the Course Tools link. 5. Find/Scroll to the Course Materials Hub and click on the Availability button setting it to Off. and select which courses for which this change should be applied. 6. Click the Submit button. Blackboard Store and Blackboard Bookshelf The Blackboard Store and the Blackboard Bookshelf are available only to those clients who have contracted with the Blackboard Store to supply their course materials. Clients who are interested in setting up a commerce account with the Blackboard Store can contact Siobhan Carroll at Siobhan.Carroll@blackboard.com. Links to the Blackboard Store and Blackboard Bookshelf can be created in numerous areas within Blackboard Learn, both inside and outside the context of a Blackboard course. To allow each institution to customize their experience, none of these links are created by default, but we recommend creating as many of these links as practicable to allow users to flexibly access the Blackboard Store and the Blackboard Bookshelf. Links Available without a Community License Clients without a community license will be able to create: Blackboard Store and Blackboard Bookshelf links on the tools module Blackboard Store and Blackboard Bookshelf links on the global navigation menu Blackboard Store and Blackboard Bookshelf tools within a course Links Available with a Community License In addition to the links above, clients with a community license will be able to create: Blackboard Store tab Blackboard Store course module Blackboard Store institution module Clients without the community license should jump to the section Add the Blackboard Store to the Tools Module. Clients with the community license can follow the next steps to create a tab, course Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 20

21 module and institution module for the Blackboard Store and Blackboard Bookshelf. By creating a module you can add it to any module page giving access to the Blackboard Store in a convenient location within Learn. By adding a top level tab you can also make the Blackboard Store available to users without entering into a course. Create the Blackboard Store Tab (Community License Only) The following steps will walk you through the process of creating a Tab and Top Level Tab to be displayed within Learn for users to access the Blackboard Store and Blackboard Bookshelf. 1. On the Administrator Panel, under Communities, click Tabs and Modules. 2. Click Tabs. 3. Click Create Tool Tab. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 21

22 4. Enter Blackboard Store as the Title and select Blackboard Store (Tab) as Tool. The title will appear as the tab name in the header frame 5. Select YES to make the tab available to users. This tab can be added to any Top Frame Tab that you have or you can create a new Top Frame Tab. 6. Click Submit. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 22

23 Create a Top Frame Tab 1. On the Administrator Panel, under Communities, click Tabs and Modules. 2. Click Tabs. 3. Click Create Top Frame Tab. 4. Enter Blackboard Store as the Title. 5. Under Availability, click Yes to make it visible to users. 6. Scroll down to set the Membership option. Select Blackboard Store and then click the rightpointing arrow to move it to the Selected Items field. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 23

24 7. Click Submit Add the Blackboard Store Module to the My Institution Tab (Community License Only) 1. On the Administrator Panel, under Communities, click Tabs and Modules. 2. Click Tabs. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 24

25 3. In the My Institution tab s contextual menu, click Default Content. 4. Select the checkbox for the Blackboard Store Module under the Displayed and Required columns. 5. Click Submit. The Blackboard module will display on the My Institution tab as shown below. NOTE: While the entire image is linked to the Blackboard Store, the Find and assign course materials here link below is linked to the Course Materials Hub. This link and the Instructor Search text will only display to instructors and teaching assistants authorized to use the Course Materials Hub. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 25

26 Restrict Access to the Blackboard Store Module (Portal Direct Entry Only) In most cases there will be no need to restrict access to the Blackboard Store Module. But, if the institution uses Portal Direct Entry (in which modules are displayed to the user before logging into Blackboard); guest access should be removed from the Blackboard Store module to prevent unauthenticated users from attempting to access the Blackboard Store. 1. On the Administrator Panel, under Communities, click Tabs and Modules. 2. Click Modules. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 26

27 3. Find the Blackboard Store module and from the drop-down select Edit Properties. 4. Under Availability, click Specific Roles, and select all roles except Guest and then click the right-pointing arrow to move the Roles to the Selected Items field. 5. Click Submit. The Blackboard Store module will no longer appear on the Portal Direct Entry page. Add the Blackboard Store to the Tools Module Clients without a Community License should start here. 1. On the Administrator Panel, under Communities, click Tabs and Modules. 2. Click Tool Panel Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 27

28 . 3. Click on Add Tool. 4. Enter Blackboard Store as the Title and select Blackboard Store (Tool Panel) as the Tool. Select Yes to make this tool available to users through the Tool Panel. 5. Click Submit. NOTE: In Blackboard Spring 2014 release and later, the tool is named Blackboard Store (Tool) instead of Blackboard Store (Tool Panel). Additionally, deploying the Blackboard Store Tool to the tool panel will have the secondary effect of deploying the link to the Tools section of the Global Navigation Menu. Add the Blackboard Bookshelf to the Tools module. 1. On the Administrator Panel, under Communities, click Tabs and Modules. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 28

29 1. Click Tool Panel. 2. Click Add Tool. 3. Enter Blackboard Bookshelf as the Title and select Blackboard Bookshelf (Tool Panel) from the drop down Tool menu. Select Yes to make this tool available to users through the Tool Panel. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 29

30 4. Click Submit. NOTE: In Blackboard Spring 2014 release and later, the tool is named Blackboard Bookshelf (Tool) instead of Blackboard Bookshelf (Tool Panel). Additionally, deploying the Blackboard Bookshelf Tool to the tool panel will have the secondary effect of deploying the link to the Tools section of the Global Navigation Menu. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 30

31 Global Navigation for the Blackboard Store and Blackboard Bookshelf Note: This applies only to Blackboard Learn Service Packs 10 through 14. In later service packs, adding the links to the Tools module (as above) will also cause the link to be deployed to the Tools section of Global Navigation. 1. On the Administrator Panel, under Communities, click Communities Settings. 2. Click Hot Links. 3. Click Add Tool. 4. Enter Blackboard Store as the Title and select Blackboard Store (Hotlink) from the drop down menu as the Tool. 5. Select Yes to make the link available to users in the global navigation panel. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 31

32 6. Click Submit. 7. Repeat the process for Blackboard Bookshelf. Click Add Tool. 8. Enter Blackboard Bookshelf as the Title and select Blackboard Bookshelf (Hotlink) from the drop down menu as the Tool. 9. Select Yes to make the link available to users in the global navigation panel. 10. Click Submit The links become available in the Global Navigation Menu under Links. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 32

33 Course Tool Availability for the Blackboard Store and Blackboard Bookshelf 1. On the Administrator Panel, under Courses, Course Settings. 2. Click Course Tools. 3. Locate the Blackboard Store and toggle to the Course Tool to the ON position. Choose the Apply option that fits your institution. Apply Changes to New courses only or to New and existing courses. The Apply changes to New and existing course allows the tool to become available to courses that were created prior to the installation of the Building Block. 4. Scroll down until you see the Blackboard Bookshelf and toggle the Course tool to the ON position. Choose the Apply option that fits your institution. Apply Changes to New courses only or to New and existing courses. The Apply changes to New and existing courses allows the tool to become available to courses that were created prior to the installation of the Building Block.. 5. Scroll to the top or bottom of the page and click Submit. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 33

34 Accessing the Blackboard Store and Blackboard Bookshelf through Course Tools The following instructions are for making the Blackboard Store and the Blackboard Bookshelf tools available within a course. First you will need to make sure the tools are available within the course. If you want you can add tool links to the course menu to link directly to the Blackboard Store or to Blackboard Bookshelf. The Blackboard Store and Blackboard Bookshelf Tools 1. On the Control Panel, expand the Customization section and click Tool Availability. 2. Select the checkbox for the Blackboard Store and Blackboard Bookshelf tools. 3. Click Submit. Adding the Blackboard Store and Blackboard Bookshelf to the Course Menu 1. As the instructor or sys admin, navigate to the course that you want to add the new menu items to. Change Edit Mode to ON and point to the plus sign above the course menu. The Add Menu Item drop-down list appears. 2. Click Tool Link. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 34

35 3. Type in Blackboard Store for the Name and select the Type as Blackboard Store. 4. Select the Available to Users check box to enable users to see the link on the course menu. 5. Add the Blackboard Bookshelf in the same manner. Click Tool Link. 6. Type Blackboard Bookshelf for the Name and select Blackboard Bookshelf from the Type drop down menu. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 35

36 7. Select the Available to Users check box to enable users to see the link on the course menu. 8. Click Submit.. 9. Course Menu now shows the tool links to the Blackboard Store and the Blackboard Bookshelf. The links are placed at the bottom of the menu but can be moved to any location within the course menu. In this example they have been moved above the Tools link. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 36

37 Accessing Blackboard Store or Bookshelf on a Mobile Device Students in institutions that have enabled mobile access to Blackboard Learn can access the Blackboard Store and the Blackboard Bookshelf via the Blackboard Mobile Learn application. 1. Open the Blackboard Mobile app. 2. Type in the insitution s public ID. 3. Log in with Blackboard user ID and password. 4. Select the Blackboard course, and click Tools. Select Blackboard Store or Blackboard Bookshelf. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 37

38 5. Select the desired tool. NOTE: Terms of service will display if it is the user s first time accessing the Blackboard Store. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 38

39 Uninstalling or Reinstalling the Blackboard Store When reinstalling, first uninstall the Blackboard Store. Then follow the steps to install the Building Block. You will need to complete all of the steps to install the Building Block except creating the Top Frame Tab. Uninstalling the Blackboard Store Building Block 1. On the Administrator Panel in the Building Blocks section, click Building Blocks. 2. Click Installed Tools. 3. On the contextual menu for the Blackboard Store Building Block, click Uninstall. NOTE: If you are going to reinstall make sure you first delete the Blackboard Store Building Block first. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 39

40 Entering a Support Ticket When entering a Behind the Blackboard ticket for issues found with the integration, it is important to designate the Issue Topic as Building Blocks/Extensions, the Functional Area as by Blackboard and the Category as Blackboard Store. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 40

41 The Blackboard Store User Interface A new feature to version 1.3 is the ability for students to order from the Blackboard Store before they are actually given a Blackboard Learn account. A student can now be given access to the Blackboard Store prior to receiving a Blackboard account which will enable them to purchase textbooks and materials before the start of class. This process takes place through communications with the institution and the Blackboard Store. Once the store has been notified that a student is enrolled in a course the student will receive an from the Blackboard Store with a direct link to the Blackboard Store. Ordering Materials 1. Once the student is at the Blackboard Store they have a choice to login with an existing Blackboard Learn account, with an existing Blackboard Store account or create a Blackboard Store account. Or Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 41

42 2. Once logged in the student will see the materials that pertain to their courses. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 42

43 3. Students can select a course to see more detailed information about course materials. 4. As students select materials to order, they build a shopping cart similar to any other ecommerce site and can add to or delete from their shopping chart. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 43

44 5. Since most institutions restrict access to Blackboard courses prior to the start of class this new feature will allow students to be prepared for the start of class without having to access their course or have a Blackboard account. Search Feature With release 1.3 a new Search feature has been made available to students if no materials are found when they go to the Blackboard Store. 1. When no materials are found the student clicks on the Find Course Materials button Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 44

45 2. The following page presents a search interface to find courses by Term, Campus, and Course/Course ID. 3. Once the student fills in the fields and selects the Search button the courses show up below the Search Courses. 4. The student can then select a course by clicking the Add checkbox and click Add Courses. 5. Once a course has been added the student can then click the View Course Materials to find course materials. 6. Courses added via Course Search or Direct Links can be removed from the student s Blackboard Store view; however, courses for which a student has an enrollment in Learn cannot be removed. NOTE: Additional searches can be done by clicking the search link. Administrator Guide for Blackboard Store and Blackboard Bookshelf Page 45