with creativity, collaboration and innovation

Transcription

1 MASFAP with creativity, collaboration and innovation NOVEMBER LODGE OF THE FOUR SEASONS

2 2013 MASFAP Executive Committee MASFAP Thank you for joining us! Welcome to the MASFAP conference with a record number of first-time attendees! This fall conference has more financial aid officers in attendance than we have had in quite a few years, and we hope you will take this opportunity to talk and network with your dedicated and knowledgeable peers and colleagues. Thank you for giving us the opportunity to plan this conference for you! We hope you find it both informative and fun. If you have any suggestions on sessions or how we can improve the conference we are always open for suggestions. Also, if you would be able to volunteer and help on the planning committee, we welcome all support. Sincerely, Cats in Hats (Or better known as the 2013 Program Committee) with creativity, collaboration and innovation NOVEMBER LODGE OF THE FOUR SEASONS Dena Norris, Chair, Metropolitan Community College Caroline Barker, Avila University Brice Baumgardner, Hannibal-LaGrange University Amanda Brown, MDHE Ginny Burns, MOHELA Becky Davis, Great Lakes Servicing Jamie Davis, Columbia College Sara Edwards, Inceptia Kelly Fleming, Barnes-Jewish College of Nursing Jennifer Haynes, Moberly Area Community College Kim Howe, MDHE Matthew Kearney, University of Missouri-Columbia Julie Meyer, MDHE Jay Rhodes, Texas Guarantee Student Loan Corporation Will Shaffner, MOHELA Laura Steinbeck, Sallie Mae Karen Thompson, Lincoln University Karen Walker, Southeast Missouri State University Keith Walker, Fontbonne University Ellen Williams, Moberly Area Community College Beth Zachary, Discover Student Loans President Brice Baumgardner Hannibal-LaGrange University President-Elect Janice Barnes Saint Louis University Past President Daniel Holt William Jewell College Vice President Dena Norris Metropolitan Community College Treasurer Frank Tucci Saint Louis University Treasurer-Elect Amy Hager Moberly Area Community College Secretary Gena Boling Stephens College Delegate Melissa Findley MOHELA Delegate Karen Koenig-Griffin East Central College Delegate Karen Walker Southeast Missouri State University Delegate Vicky Mattocks Missouri State University Archives, Chelsey Clark Missouri State University Awards, Jennifer Haynes Moberly Area Community College Associate Member Concerns Will Shaffner, MOHELA Corporate Support Ginny Burns, MOHELA Ex-Officio, Leroy Wade Missouri Department of Higher Education Early Awareness Co-Chair, Dan Dick Saint Louis University Early Awareness Co-Chair, Julie Meyer Missouri Department of Higher Education Legislative, Kerry Hallahan Concordia Seminary Membership, Kristen Gibbs Central Methodist University Newcomer, Crystal Bruntz Avila University Professional Development, Cassandra Hicks Southeast Missouri State University Research, Jody Castillo Bryan University Site, Kelly Fleming Barnes Jewish College of Nursing Technology Co-Chair, Colleen Brown Columbia College Technology Co-Chair, Linda Loyd Columbia College 2 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 3

3 Escollo Granada A Granada B Granada C 1:00 2:00 Sunday, Nov. 10 Monday, Nov. 11 Tuesday, Nov. 12 2:15 4:00 Exhibit Area 2:00-5:00 6:00 Dinner/ National Update 7:00 7:30 Breakfast/ Committee 8:45 Data Tools & Reports 10:00 Break 10:30 Oh, the Thinks You Can Think About MO State Aid Exhibit Area 11:45 Lunch/ Business Meeting 1:15 Clery Act 2:45 Private/ ICUMs/ Theology Associate Members 4:00 Break 4:30 Reasons for Leaving: Non- Returning Students 6:00 6:30 7:30 7:30 Quick Start Breakfast 8:00 General Session: Federal Update 9:15 General Session State Update 10:45 Granada Foyer Registration 1:00 Pm - 5:00 Registration Japanese Garden New Board Reception Lookout Shopping Sheet Consumer Disclosures Respond Approp. to Spectrum Behaviors Comm. Coll./ Public Tech Monitoring Unusual Enrollment History Malaga Intro to NCAA Div. I Elig. & FA College Access & Student Success Identifying At-Risk Pops. for Stud. Default Prop./ Private Career Federal Methodology Opening Session: Oh, the Places You'll Go General Session: Roundtable Speed Sessions Dinner/ Awards/ Regional Update Mice Races Brunch/ Drawings/ Closing Thirst Talent Show Payment Security Strategies for Financially Empowering Students Network w/ Networks Business Off. Financial Readiness Newcomer Session & Tour 12:30-2:00 Dealing w/ Difficult People Debt Management & Fin. Lit. Data is Not a 4-Letter Word Public 4-yr Verification 4 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 5

4 Our Exhibitors American Student Assistance Charter One Bank Commerce Bank Discover Student Loans Dove Chocolate Discoveries First Marblehead General Revenue Corporation Great Lakes Loan Services I Stamp Studio Mary Kay Cosmetics Inceptia Missouri Department of Higher Education Missouri Scholarship and Loan Foundation MOHELA Nelnet Education Loan Servicing PNC Education Lending Premier Designs Jewelry Sallie Mae, Inc. Silpada Designs TouchNet Thirty One Wells Fargo General Support Commerce Bank MOHELA Please take time to visit our Exhibit area as our vendors help offset the cost of our conference. A big thanks to Commerce Bank and MOHELA for their added contribution and general support to MASFAP. Daryl Price Motivational Speaker Daryl Price has found dynamic and distinct professional success as a commercial pilot, technology expert, business developer, and organizational leader. A life-long resident of Wisconsin, Daryl majored in Applied Mathematics and Physics at the University of Wisconsin-Stout, while working in the emergency medical services industry. Daryl then moved to the information technology field, building and leading a world-class technology and business development consulting company, allowing him to work with executive technology councils and senior leadership teams. Daryl has combined his professional experience and business interests with personal hobbies and passions to develop exciting and engaging keynote presentations, business workshops, and educational seminars. His audience has included businesses, executive leadership teams, civic and community groups, and professional organizations across the country. Daryl s motivational, educational, and entertaining presentations are based on leadership experiences and observations, combined with the little known, but definitive influence of the whimsical sophistication and creative spirit of one of the world s most recognized literary figures and cultural icons Dr. Seuss. Biographies Leroy Wade Deputy Commissioner Missouri Department of Higher Education If your career path has yet to intersect with Leroy Wade s, you are in for a treat. With more than 27 years of service at the Missouri Department of Higher Education, Leroy was appointed in July of 2013 to the position of Deputy Commissioner after serving as interim deputy commissioner since February. But in the eyes of Missouri s seasoned financial aid professionals, Leroy is so much more: he is an authority on state financial aid, the educational pipeline, and Missouri legislative issues as well as being a talented auctioneer, drummer, cattle farmer, and all around great guy. Additionally, Leroy served on the New Bloomfield public school board for about a decade. Like Missouri s financial aid community, Leroy is deeply committed to educating our citizenry and he always puts students first. 6 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 7

5 Thomas Babel Vice President, Regulatory Affairs DeVry Inc. As Vice President of Regulatory Affairs for DeVry, Tom is responsible for assuring that DeVry s institutions operate in compliance with all federal, state and provincial regulations governing school operations and student financial assistance programs. Tom s responsibilities include interacting with federal and state lawmakers as well as the agencies that regulate school operations. Since joining DeVry in 1984, Mr. Babel has held a number of positions within DeVry University including Dean of Student Finance, Director of Administrative Services and Director of Student Accounts. Prior to 1984, he was a financial analyst and an actuarial mathematician for United Insurance Company of America. He is currently a Director and Chairman of the DeVry University Education Fund, a non-profit fund providing scholarships to DeVry University students. Previously, he served as a Director for the National Student Clearinghouse from 2000 to 2009 and the National Student Loan Program from 2001 to He has worked extensively with the U.S. Department of Education on a number of program and modernization initiatives, including chairing Project EASI a national initiative to reengineer the student aid delivery process. He was a nonfederal negotiator in the 2007 and 2009 negotiated rulemaking sessions. Mr. Babel has served as a presenter at numerous financial aid and higher education conferences. He has held several elected and appointed positions with state, regional and national associations. Jeff Baker Director of Policy Liaison and Implementation for Federal Student Aid US Department of Education. Mr. Baker has served in this capacity since Prior to his work at ED, Jeff was the Director of Student Financial Aid at San Francisco State University, where he also served as the Assistant and then the Associate Director, starting in His first job in financial aid was as a Financial Aid Specialist at the University of Wisconsin-Milwaukee. Jeff s career started in education in 1972 when he worked as a Public School Teacher in the Port Washington, WI district. He holds a B.S. in Management from Northeastern University, an M.S. in Education from the University of Wisconsin and has done post-graduate work in Higher Education Administration at the University of Southern California. Jeff is an active member of NASFAA, including serving as committee chair, trainer and Commission Director. Jeff has been the recipient of NASFAA s Meritorious Achievement Award, National Leadership Award, and the Regional Leadership Award. He was on the Executive Council for WASFAA (Western) and was President of CASFAA (California). He was awarded the WASFAA Creative Leadership Award; the CASFAA Distinguished Service Award, Presidents Award; and was awarded Lifetime Membership in both associations. He has also received the Distinguished Service Award from the College Board. 9:00-2:00 12:30-2:00 1:00-5:00 Granada Foyer 2:00-5:00 2:15-3:45 General Session Sunday, November 10 MASFAP board meeting Newcomer Session/Tour Registration Open Exhibit Area Open Oh, the Places You ll Go in Education Financial Services Daryl Price enjoys one of the world s largest privately displayed collections of The Secret Art of Dr. Seuss in his home in Appleton, WI, known as Seuss House North. Having conducted extensive research and study of the life and legacy of Theodor Geisel, known the world over as Dr. Seuss, Daryl provides docent tours, art shows, and public educational and entertaining presentations detailing the seldom-known facts of this literary giant that extend beyond the bounds of his well-known children s books. As an executive, multiple business owner, and professional educator, Daryl combines extensive business development, strategic leadership, and diverse social experiences and observations with the values, morals, and ethical concepts subtly emphasized throughout the literacy and creative works of Dr. Seuss, into educational, inspirational, insightful, and entertaining keynote speeches. This presentation will be Seusstacular! Presenter: Darryl Price Moderator: Will Shaffner, MOHELA Mr. Babel received his master of business administration from Keller Graduate School of Management of DeVry University and his bachelor of arts in mathematics from Wabash College. He and his wife Rebecca currently reside in Batavia, IL and are the parents of six children. 8 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 9

6 4:00-5:30 General Session 6:00 Dinner, Reauthorization and Washington Update 7:00 Thirst Lounge 7:30-8:30 7:30-11:30 Granada Foyer Please join us for a general session of round-table discussions. You will find this session to be fast paced, fun, and informative. Different moderators will join your table for a ten to fifteen minute discussion on a variety of topics that affect the financial aid or business office on a daily basis. (Note: Business officers will have their own table(s).) Moderators: Caroline Barker and Becky Davis This general session will help to kick-off our conference with an insightful discussion and update from Tom Babel, a Financial Aid Director who has now moved to working with legislators in Washington. Tom will share with you perspectives through his roles as a member of NASFAA s REA Task Force and from his interactions and visits with Congressional staff, all through the lens of someone who understand our world of financial aid. Presenter: Tom Babel, Vice President of Regulatory Affairs, DeVry University Dinner: Salad w/ Ranch and French Dressings. Pan Seared Frenched Free Range Chicken Breast w/ Spaetzle, Chippiolini Onions, Baby Carrots and Chicken Jus, Chef s Choice Starch and Vegetables. Tea and Coffee. Apple Strudel w/ Vanilla Sauce. Talent Show Monday, November 11 Breakfast and committee meetings Breakfast: The Sunshine Buffet Fruits and Berries, Bacon, Ham, Scrambled Eggs, Breakfast Potatoes, Sausage Gravy, Muffins, Pastries, Bagels, Croissants, Juice, Coffee, Tea Registration Open 8:45-10:00 Payment Security 8:45-10:00 Escollo Data Tools and Reports 8:45-10:00 Lookout The Shopping Sheet: Mandatory or Supplemental? It depends, Sam I Am 8:45-10:00 Malaga Introduction to NCAA Division I Eligibility and Financial Aid The payment industry is rapidly evolving, including mobile payment acceptance, contactless payments, EMV (chip and PIN), P2PE, ewallets, PCI 3.0, and updated convenience fee/surcharge rules. Is your office ready for all of this? Do you know what it all means and the importance of each? Join our speakers as they explain the topics in a non-technical manner and present strategies to help you meet some of the challenges. Presenter: John McElroy, TouchNet Information Systems Moderator: Daniel Dick, Saint Louis University An advanced session for the Financial Aid Director, this session will cover those data elements FADs should be collecting as well as a discussion surrounding the reports aid directors should be creating for their upper administration as well as interested, external parties. Presenter: Tom Babel, Vice President of Regulatory Affairs, DeVry University Moderator: Gena Boling, Missouri University of Science and Technology Panelists will discuss the purpose of the Shopping Sheet and how it is used on their campuses, the advantages and disadvantages of providing this information beyond the required audience, how the information is promoted to students and families, and how it can supplement or replace the award notification. Presenters: Janice Barnes, Associate Director, Saint Louis University Karen Griffen, Director of Financial Aid, East Central College Cassandra Hicks, Financial Aid Coordinator, Southeast Missouri State University Casey Riley, Manager-System Operations, Columbia College Moderator: Sarah Niswonger, Southeast Missouri State University This session will provide an overview of the NCAA rules and regulations pertinent to initial eligibility, continuing eligibility, and financial aid. Presenters: Andrea Benna, Assistant Director of Compliance, University of Missouri Charlie Brunette, Assistant Director of Compliance, University of Missouri Moderator: Susan Hartnagel, University of Missouri, Columbia 7:30-4:30 Exhibit Area Open 10 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 11

7 8:45-10:00 Dealing with Difficult People 10:00-10:30 Break While working with people, it is inevitable that we will come across a difficult situation. This session will help you to develop the skills needed to transition a difficult situation into a more positive outcome. Presenter: Becky Davis, Great Lakes Higher Education Corp. Moderator: Julie Flynn, First Marblehead Corp. Assorted Sodas, Bottled Water, Coffee, Tea 10:30-11:45 Lookout Consumer Disclosures: Proceed with Care and Great Tact Federal regulations require postsecondary institutions participating in federal student aid programs to disclose a long list of information to consumers, such as graduation rates, financial aid information, employment rates, and more. These requirements are checked during school program reviews and often result in findings for the school. Attend this session to make sure your schools steps with care and great tact, remembering that Life s a Great Balancing Act and never mixing up your right foot with your left. (Dr. Seuss, Oh the Places You ll Go) Presenter: Kim Slote, Policy Analyst, Missouri Department of Higher Education Moderator: Lesley Hendrix, Missouri Department of Higher Education 10:30-11:45 Strategies for Financially Empowering Students to go to College and Succeed! 10:30-11:45 Escollo Oh, the Thinks You Can Think About Missouri State Aid The Missouri College Advising Corps, headquartered at the University of Missouri, is a college access and persistence program that places recent MU graduates as full-time, near-peer college advisors in 26 partner high schools across Missouri. Advisors work with all students, grades 9 through 12, with the ultimate goal of increasing the number and percentage of students who go directly from high school to a best-fit postsecondary opportunity. As a high proportion of students in partner schools are from low-income families and often firstgeneration-to-college or from underrepresented communities knowing how to finance college is a MUST. This session will include an overview of the MCAC program, sharing of barriers to college faced by advisees, and describing of best practices around financial literacy, college knowledge regarding paying for college, FAFSA completion, understanding federal student aid, and applying for scholarships used by advisors to ensure that students are financially empowered to go to college. Presenters: Beth Tankersley-Bankhead, MCAC Executive Director DeAnna Anglin, MCAC College Advisor, Sullivan High School Jolene Hibbler, MCAC College Advisor, Ritenour High School Sonia Kim, MCAC College Advisor, Northeast High School Moderator: April Mason, University of Missouri-Columbia There are several potential changes to state aid administrative rules in the works, including an updated definition for when a postsecondary institution is located in Missouri. Attend this session for a lively discussion about current state aid issues. Presenters: Kelli Reed, State Aid Student Assistance Associate, Missouri Department of Higher Education Leroy Wade, Deputy Commissioner, Missouri Department of Higher Education Moderator: Del Morley, Northwest Missouri State University 10:30-11:45 Malaga College Access and Student Success Impacts 10:30-11:45 Debt Management and Financial Literacy Implementation 11:45-1:00 Lunch and Business Meeting Do you wonder how the state of Missouri has benefitted from the federal College Access Challenge Grant? Attend this session to hear how Missouri s funds have been used and the outcomes achieved as the CACG program nears its end. Presenters include representatives from the Missouri Department of Higher Education as well as from organizations and institutions that have been awarded CACG sub-grants. You will leave this session understanding why Dr. Suess said, Don t cry because it s over, smile because it happened. Presenters: Derrick Haulenbeek, Missouri Department of Higher Education Shanise Johnson, Program Director, St. Louis Internship Program Francine Pratt, Drury University Moderator: Julie Meyer, Missouri Department of Higher Education Find out the steps being taken to improve student debt management and financial literacy from institutions big and small. This session will look at how schools are implementing debt management and financial literacy programs either on their own or with the assistance of Missouri s Default Prevention Grant Program. Presenters: Jody Castillo, Systems Director of Financial Assistance, Bryan University Susie Facklam, Senior Advisor, University of Missouri Dena Norris, Director of Student Financial Services, Metropolitan Community College Dave Rice, Associate Director, Saint Louis University Moderator: Marilyn Landrum, Missouri Department of Higher Education Italian Buffet: Tossed Salad, Pasta Salad, Tortellini Pasta, Alfredo/Marinara Sauces, Lasagna, Bread Sticks, Tiramisù, Coffee, Tea 12 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 13

8 1:15-2:30 Network with Networks: Using Social Media to Advance Your Career 1:15-2:30 Escollo Clery Act In recent years, the social media upsurge has given postsecondary institutions opportunities to better engage and connect with students. But what about the potential to help us better connect with our colleagues? Join this session as we explore a different take on using social media for networking and career advancement. Presenter: Justin Chase Brown, Associate Director, University of Missouri Moderator: Mariah Hibbard, University of Missouri - Columbia The Clery Act what does it mean for me and my school? Campus security and safety is an important feature of postsecondary education. The Department of Education is committed to assisting schools in providing students nationwide a safe environment in which to learn and to keep students, parents and employees well informed about campus security. These goals were advanced by the Crime Awareness and Campus Security Act of :15-2:30 Data is NOT a 4-Letter Word, Managing Financial Aid Data Request with Ease 2:45-4:00 Group Meetings Why is it so hard to get the answers you need? Join the MU Office of Financial Aid as we discuss strategies to minimize the frustrations of requesting and providing data. We ll share examples of the techniques we use, ways to help functional and technical users work together, and our methods for ensuring data integrity. Presenter: Thara Baker-Alley, Programmer/Analyst, University of Missouri-Columbia Moderator: Jody Castillo, Bryan University Business Officers, Moderator: Mitch Hess, University of Missouri St. Louis Private, ICUMs and Theology, Escollo Moderator: Kerry Hallahan, Concordia Seminary Presenter: Janet Dodson, Associate Director, Tuition Exchange Moderator: Janice Barnes, Saint Louis University Community Colleges and Public Technical Centers, Lookout Moderator: Karen Griffin, East Central College 1:15-2:30 Lookout Respond Appropriately to a Spectrum of Behaviors 1:15-2:30 Malaga Oh, the Places You DO NOT Want to Go: Identifying At-risk Populations for Student Loan Default This session provides practical guidance for educating the university community on how to identify and address student behavior, ranging from annoying to disruptive to threatening. Topics covered include the effective use of office management strategies, documentation, how to conduct referrals and threat assessments, behavior interventions, and ideas for implementation. Presenter: Christopher Sutton, Coordinator of Student Development and Conduct, Lincoln University Moderator: Karen Thompson, Lincoln University As student loan default continues to be a hot button topic in national news, it becomes increasingly important to focus on prevention tactics. This session will focus on strategies and methods of identifying students who are at risk for defaulting, including historical data analysis and the use of common data elements. Insight into national trends and best practices will also be covered. Presenters: Gena Boling, Assistant Director, Missouri University of Science and Technology Marilyn Landrum, Default Prevention Student Assistance Associate, Missouri Department of Higher Education Sabrina Osborn, Metropolitan Community College Moderator: Dave Rice, Saint Louis University 4:00-4:30 Break 4:30-5:45 Financial Readiness Proprietary/Private Career, Malaga Moderator: Jodi Castillo, Bryan University Public 4-Year, Moderator: Vicki Mattocks, Missouri State University Associate Members, Moderator: Melissa Findley, MOHELA Garden Break Assorted Dips, Chips, Soda, Bottled Water This session will cover policies and procedures developed to ensure students are financially ready before beginning classes, allowing them to focus on reaching their educational goals. Presenters: Shelley Monnig, Business Office Manager, Central Methodist University Cam Thies, Collection Manager, Central Methodist University Moderator: Ozzie Green, Metropolitan Community College 14 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 15

9 4:30-5:45 Escollo Reasons for leaving: Non-returning students at the University of Missouri The session explores results from three years of survey data collected on nonreturning students at the University of Missouri. All non-returning students were asked to complete a detailed survey indicating their reasons for leaving and the supports they used while a student. In addition, demographic information on all non-returning students at the university will be presented by advising group and eligibility status. All graduating students were also asked to complete the same survey indicating how many of the same stressors they experienced while a student. Graduating students results are compared to non-returning students in an effort to understand the dynamics underlying the decision to leave the university. Presenters: Dr. James Spain, Vice Provost Undergraduate Studies, University of Missouri-Columbia Dr. Stephen D. Whitney, Associate Professor, University of Missouri-Columbia Moderator: Laura Steinbeck, Sallie Mae 4:30-5:45 Malaga Federal Methodology Where it All Starts 6:00-6:30 Japanese Garden (Inclement weather location: Thirst) New Board Reception Designed for beginning aid officers, this session will provide an overview of the Federal Methodology and the data elements used to calculate the Estimated Family Contribution (EFC). Time permitting, we will walk through an actual hand calculation. Please bring your calculators to this session. Presenter: Will Shaffner, Director of Business Development and Government Relations, MOHELA Moderator: John Brandt, Missouri Baptist University All conference attendees are invited to attend Cheese Tray, Veggie Tray, Artichoke Dip w/ Crab Meat, Antipasto Display 4:30-5:45 Lookout Were They Here, Were They There Did They Really Attend Anywhere? Monitoring Unusual Enrollment Panelists will discuss the purpose of monitoring unusual enrollment, how it is identified in their financial aid management systems, how to resolve the UEH flags, challenging situations resulting in financial aid suspension, and the process for students to regain eligibility. Presenters: Carla Boren, Director of Student Financial Services, Park University Sarah Bright, Director of Student Financial Services, Jefferson College Justin Brown, Associate Director, University of Missouri-Columbia Linda Buerck, Assistant Director, Southeast Missouri State University Moderator: Karen Walker, Southeast Missouri State University 6:30 Dinner, Awards and Regional Update Evening Entertainment Mice Races Salad with Ranch and a Vinaigrette Dressing, Beef Wellington Perigourdine with Madeira and Black Truffle Sauce, Chef s Choice Starch and Vegetables, Boston Creme Pie, Tea, Coffee Come join MASFAP for an evening of entertainment that is bound to be memorable. Seven races will be run, and each participant will start the evening with $2,000 in chips to bet on races, and additional chips may be purchased. (All proceeds will go to the conference charities.) 4:30-5: Verification All schools participating in federal student financial aid programs must verify application data for some portion of their student population. For the award year, the Department of Education is implementing new verification requirements for certain students. Gain the confidence to know what is needed for compliance, review current and new verification requirements and discuss acceptable documentation. Presenter: Susan Shogren, Regional Training Executive, USA Funds Moderator: Dena Norris, Metropolitan Community College 7:30-8:00 Granada A Quick Start Breakfast 8:00-9:15 Granada A General Session Tuesday, November 12 The American Continental Fruit, Danish, Pastries, Assorted Muffins, Juice, Coffee, Tea 150 Percent Loan Limit and Federal Update Presenter: Jeff Baker, Director of Policy Liaison and Implementation for Federal Student Aid,U. S. Department of Education Moderator: Dena Norris, Metropolitan Community College 16 MASFAP 2013 Fall Conference Oh, The Places You ll Go! MASFAP 2013 Fall Conference Oh, The Places You ll Go! 17

10 9:15 to 10:30 Granada A General Session State Update: I meant what I said and I said what I meant The Missouri Department of Higher Education is undertaking a variety of important initiatives to help Missouri increase the percentage of its citizens with a postsecondary credential. Additionally, higher education continues to garner considerable attention from state policy makers. Attend this session to hear about projects such as reverse transfer, issues that may be considered during the upcoming 2014 legislative session, hot topics in state aid, and more. Presenter: Leroy Wade, Deputy Commissioner, Missouri Department of Higher Education Moderator: Dena Norris, Metropolitan Community College 10:45 to 11:30 Brunch/Closing/ Scholarship Drawings/ Passing of the Gavel Brunch: Horseshoe Bend Brunch Fruit, Seafood Salad, Mixed Greens, Omelet Station, Waffles, Bacon, Sausage, Breakfast Potatoes, Grilled Chicken, Baked Scrod, Cheese Tortellini, Rice Pilaf, Vegetables, Muffins, Danishes, Bagels, Croissants, Juice, Coffee, Tea Stick around for a chance to win one of the twenty $500 MASFAP Scholarships that will be given away. A school representative must be present to win. Have a safe drive home! 18 MASFAP 2013 Fall Conference Oh, The Places You ll Go!

11 MASFAP with creativity, collaboration and innovation NOVEMBER LODGE OF THE FOUR SEASONS