TQUK Qualifications and Apprenticeships Brochure

Transcription

1 TQUK Qualifications and Apprenticeships Brochure July Edition

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3 Contents Introduction Guide...4 Introduction...5 Qualifications First Aid...8 Hair & Beauty Computing & IT Retail & Customer Service Public Services...24 Business Administration & Management...27 Education & Training Safety & Compliance...40 Health & Social Care...48 Childcare...62 Cleaning & Support...64 Hospitality & Catering...65 Employment Skills Building & Construction...77 End-Point Assessment End-Point Assessment...84 Apprenticeships Health & Social Care Cleaning & Environmental Support Services...92 Business Administration & Management...92 Hair & Beauty...93 Hospitality & Catering...94 Childcare...95 Computer & IT...95 Education & Training...96 Retail & Customer Service...96 Management & Leadership...98 Funding Section 96 Qualifications, Funding Rates and Formula, Skills Funding Agency Contact Contact

4 Guide Qualification Price* Please note that all prices included within this price list are subject to change and are only applicable for UK based qualification training providers. Individual learners will need to contact their training provider in order to obtain the price of a qualification. Hong Kong, Greater China & South-East Asia To find out more about pricing us at office@tquk.hk International Centres To find out more about pricing us at: account.managers@tquk.org First Aid TQUK Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) Learners looking to fulfil a role within the workplace or for personal growth. This qualification is particularly recommended as training for first aiders in the workplace who have access to a defibrillator. Guided learning: 6 hours Qualification number: 601/1882/9 5 First Aid TQUK Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) Learners looking to fulfil a role within the workplace or for personal growth. This qualification is particularly recommended as training for first aiders in the workplace who have access to a defibrillator. Guided learning: 6 hours Qualification number: 601/1882/9 5 First Aid TQUK Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) Learners looking to fulfil a role within the workplace or for personal growth. This qualification is particularly recommended as training for first aiders in the workplace who have access to a defibrillator. Guided learning: 6 hours Qualification number: 601/1882/9 5

5 Introduction Welcome to TQUK We re proud of how far we ve come and we re proud of where we re heading next. We are the most dynamic, innovative and forwardthinking Awarding Organisation across the UK recognised by Ofqual and the Welsh Government. Over the past three years we ve certified over 150,000 learners and have grown from 163rd to the 18th largest Ofqual Awarding Organisation. Without question, our year on year growth is a product of hard work and commitment. We re constantly improving our bespoke management systems to allow centres to better manage their learners. Why are we so confident that we re built the right way? We ve already started filling up the trophy cabinet after netting a Salford Business Award in 2015 and a FAB Award in Combine all this success with our world class customer service, competitive pricing and can-do attitude and we think there s every reason to work with us. We hope you like what you see and we look forward to working with you. Andrew Walker Managing Director, Training Qualifications UK. Centre Recognition Our centre recognition process is designed to be as fuss free and straight forward as possible. We realise that every centre is different and we work closely with each applicant to really understand your business. There are criteria we have to apply, but we understand that there will be different ways of meeting those criteria: no tick box system here! Even though our new Verve Management system will involve ticking some boxes... If you d like to speak to us before deciding if Training Qualifications UK is for you. You can call our committed and enthusiastic customer care team on Once recognition has been confirmed you will be ready to deliver assessments to your learners. Verve Management Suite Once you have registered to become a TQUK Approved Centre, you will be given a login to our brand new Centre Management Suite, which draws on many comparisons including the Death Star (being fully operational and so powerful it could destroy a planet). It provides a slick and user friendly approach to centre management. Gone are the days of paper Centre Recognition forms and attachments! Your Centre Recognition and Qualification Approval process will now all be managed by our Verve software offering a speedier and more fluid approach than ever before. Of course, if you d rather speak to a person, we re always here to talk you through the process and help you fill in the forms! Once you re approved, you ll have an introductory call with your personal Client Relationship Officer who will talk you through how to create courses, manage trainers, add learners and claim for certificates on your Management Suite. You ll be up and running in no time! 5

6 Training Qualifications UK offers a wide range of recognised by Ofqual, the Department for Children, Education, Lifelong Learning Skills and the Welsh Government. Our are developed by industry experts, are user friendly and accessible. As a TQUK Approved Centre, assessment methods for a large number of can be moulded to suit the centre and the learner making the learning experience enjoyable and adaptable to each individual s requirements.

7 Qualifications

8 First Aid Employers have a responsibility to ensure that first aid provision within an organisation is adequate. First aiders should be sufficiently qualified to provide first aid care to staff and visitors on any premises. On the 1st October 2013, the Health and Safety Executive (HSE) ceased approving First Aid training providers to deliver first aid training. This approval system was replaced following a recommendation that training providers delivering and assessing first aid in the workplace should be approved by Ofqual regulated Awarding Organisations. The HSE has approved TQUK to provide Emergency First Aid and First Aid for the purpose of Health and Safety (First Aid) Regulations. All TQUK First Aid Qualifications are produced in consultation with the HSE and are supported by Skills for Health. First Aid TQUK Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (QCF) Designed for learners looking to fulfil a role within the workplace or for personal growth. This qualification is particularly recommended for those first aiders in the workplace who have access to a defibrillator. Guided learning: 6 hours Qualification number: 601/1882/9 5 TQUK Level 2 Award in Emergency First Aid at Work (QCF) 5 First Aid Designed for learners wishing to develop the skills, knowledge and understanding to enable them to provide appropriate care and manage life threatening conditions, minor illness and injuries. Guided learning: 8 hours Qualification number: 601/1865/9 TQUK Level 2 Award in First Aid for Sport (QCF) 10 First Aid Designed to assist learners who have achieved a Level 2 Award in Emergency First Aid and wish to apply this in a sports context. Guided learning: 8 hours Qualification number: 601/6274/0 8

9 First Aid TQUK Level 3 Award in Emergency Paediatric First Aid (QCF) 5 First Aid Designed for learners who are looking to develop skills, knowledge and understanding of first aid to enable them to provide care and manage life threatening conditions, illness and injuries in early years settings. Guided learning: 6 hours Qualification number: 601/4231/5 TQUK Level 3 Award in First Aid at Work (QCF) 10 First Aid Designed for learners wishing to thoroughly develop the knowledge, understanding and skills required to be an effective first-aider in the workplace. Learners may undertake this qualification to support a role in the workplace, or for personal growth and engagement in learning. Guided learning: 24 hours Qualification number: 601/1864/7 TQUK Level 3 Award in Paediatric First Aid (QCF) 5 First Aid Designed for learners who wish to develop skills, knowledge and understanding of first aid to enable them to provide care and manage lifethreatening conditions, illness and injuries in early years settings. It offers the opportunity to provide quality and effective first aid care. Guided learning: 12 hours Qualification number: 603/0581/2 9

10 Hair & Beauty Our Hair and Beauty sector is made up of three key areas: hairdressing, beauty and make-up. The sector is well established within an industry containing the self-employed, those owning salons, freelance business owners, overseas workers and those who work in the travel industry. And further to the areas already available within the sector, there is room for expansion with therapists as an example of the sector flourishing and becoming more recognised. There are many career opportunities that can be established via our range of Hair and Beauty which include: Stylists, Barbers, Mobile-Hairdressers, Salon Owners, Nail Technicians, Holistic Therapists, Beauty Consultants and Make-up Artists. Hair & Beauty TQUK Level 1 Award in an Introduction to the Hair and Beauty Sector (RQF) Designed for learners who wish to be introduced to a range of topics relevant to a career in the Hair and Beauty sector. Learners will develop their knowledge and skills to prepare them for employment in a variety of job roles in the sector and/or to progress to further vocational learning. Guided learning: 72 hours Qualification number: 601/7028/1 30 Hair & Beauty TQUK Level 1 Certificate in an Introduction to the Hair and Beauty Sector (RQF) Designed for learners who wish to be introduced to a range of topics relevant to a career in the Hair and Beauty sector. This certificate will help learners develop their skills in preparation for employment for a variety of job roles. Guided learning: 119 hours Qualification number: 601/7029/3 45 Hair & Beauty TQUK Level 1 Certificate in Introduction to Barbering (RQF) Designed for learners who want an introduction to the sector as a step towards employment, self employment and/or further training and within the barbering industry. Guided learning: 106 hours Qualification number: 601/7526/

11 Hair & Beauty Hair & Beauty TQUK Level 1 Diploma in an Introduction to the Hair and Beauty Sector (RQF) Designed for learners who wish to be introduced to a range of topics relevant to a career in the Hair and Beauty sector. This Level 1 Diploma will develop their knowledge and skills to prepare them for employment in a variety of job roles in the sector. Guided learning: 310 hours Qualification number: 601/7030/X 60 Hair & Beauty TQUK Level 2 Award in Contact Dermatitis Prevention (RQF) Designed to help learners with the key skills needed to be successful within the Hair and Beauty sector, including describing wet work and listing the tasks associated with wet working, how the skin is exposed to substances and describing the steps to preventing contact dermatitis. Guided learning: 9 hours Qualification number: 601/7152/2 30 Hair & Beauty TQUK Level 2 Certificate in Women s Hairdressing (RQF) Designed for learners who wish to develop their knowledge, understanding and practical skills in a range of subject areas in preparation for employment within the hairdressing sector. Guided learning: 283 hours Qualification number: 601/7031/1 50 Hair & Beauty TQUK Level 2 Diploma in Barbering (RQF) Designed to develop learners knowledge, understanding and practical skills in a range of subject areas in preparation for employment in the hairdressing sector. Guided learning: 466 hours Qualification number: 601/7966/1 70 Hair & Beauty TQUK Level 2 Diploma in Hair and Media Make-Up (RQF) Designed for learners who are looking to gain further knowledge in hair and media make-up within the Hair and Beauty sector. This diploma will provide them with the key skills they need to be successful, including the art of photographic make-up, the art of dressing hair and creating an image based on a theme. Guided learning: 444 hours Qualification number: 601/7051/

12 Hair & Beauty Hair & Beauty TQUK Level 2 Diploma in Women s and Men s Hairdressing (RQF) Designed for learners who wish to develop their knowledge, understanding and practical skills in a range of subject areas. This qualification will assist in preparation for employment within the hairdressing sector. Guided learning: 450 hours Qualification number: 601/7042/6 70 Hair & Beauty TQUK Level 2 Diploma in Women s Hairdressing (RQF) Designed for learners who wish to develop their knowledge, understanding and practical skills in a range of subject areas in preparation for employment within the hairdressing sector. Guided learning: 448 hours Qualification number: 601/7032/3 70 Hair & Beauty TQUK Level 2 NVQ Diploma in Barbering (RQF) Designed to develop learners skills and confirm competence relevant to job roles in the barbering sector. Guided learning: 452 hours Qualification number: 601/7965/X 70 Hair & Beauty TQUK Level 2 NVQ Diploma in Beauty Therapy - General (RQF) Designed to provide learners with the key skills they need to be successful within the Hair and Beauty sector, including the ensuring of responsibility for actions to reduce risks to health and safety, providing make-up service and instructing clients to use and application of skin care products. Guided learning: 458 hours Qualification number: 601/7055/4 70 Hair & Beauty TQUK Level 2 NVQ Diploma in Beauty Therapy - Make Up (RQF) Designed to provide learners with the key skills they need to be successful, including the enhancing and appearance of eyebrows and eyelashes, providing pedicure services and providing facial skin care treatment. Guided learning: 365 hours Qualification number: 601/7056/

13 Hair & Beauty Hair & Beauty TQUK Level 2 NVQ Diploma in Hairdressing (RQF) Designed for learners wishing to develop their skills and confirm competence relevant to job roles in the hairdressing sector. This qualification will provide learners with some essential skills to hairdressing. Guided learning: 561 hours Qualification number: 601/7035/9 70 Hair & Beauty TQUK Level 3 Diploma in Hair and Media Make-Up (RQF) Designed to provide learners with the key skills they need to be successful within the Hair and Beauty sector, including fashion and photographic makeup, creating hairdressing design skills and camouflage make-up. Guided learning: 437 hours Qualification number: 601/7102/9 80 Hair & Beauty TQUK Level 3 Diploma in Women s Hairdressing (RQF) Designed for learners who want to develop knowledge, understanding and practical skills in a range of subjects within the Hair and Beauty sector, specifically those related to women s hairdressing. Guided learning: 372 hours Qualification number: 601/7045/1 80 Hair & Beauty TQUK Level 3 NVQ Diploma in Beauty Therapy - General (RQF) Designed to provide learners with the key skills they need to be successful within the Hair and Beauty sector, specifically in relation to beauty therapy including facial electrical treatments. Guided learning: 540 hours Qualification number: 601/7057/8 80 Hair & Beauty TQUK Level 3 NVQ Diploma in Beauty Therapy - Make-Up (RQF) Designed to provide learners with the key skills they need to be successful within the Hair and Beauty sector, including the designing and creating of fashion and photographic make-up, providing specialist skin camouflage services and monitoring procedures to safely control work operations. Guided learning: 365 hours Qualification number: 601/7053/

14 Hair & Beauty Hair & Beauty TQUK Level 3 NVQ Diploma in Beauty Therapy - Massage (RQF) Designed to provide learners with the key skills they need to be successful within the hair and beauty industry, specifically related to beauty therapy, including the providing of body massage treatments, contributing to the planning and implementation of promotional activities and providing stone therapy treatments. Guided learning: 403 hours Qualification number: 601/7065/7 80 Hair & Beauty TQUK Level 3 NVQ Diploma in Hairdressing (RQF) Designed to assist learners who wish to develop their skills and confirm competence relevant to more senior/supervisory/team leader job roles in the hairdressing sector. Guided learning: 541 hours Qualification number: 601/7043/8 80 Hair & Beauty TQUK Level 4 Diploma in Spa and Salon Management (RQF) Designed to assist learners who wish to develop their knowledge, practical and personal skills to prepare them for employment within the Hair and Beauty sector at a management level. Guided learning: 402 hours Qualification number: 601/7661/

15 Computing & IT Did you know that 21 million people use IT every day at work? The demand for prospective employees to be computer literate for business has never been higher. And in one of the fastest changing sectors around the world, it s important to keep up. Our wide range of Computing and IT provide learners with the tools to develop their skills and understanding of ICT, allowing them to learn more about digital technology and how it can support your job and others as well. With Computing and IT being such a big part of so many sectors there is a wide range of career opportunities available including: Computer and IT Development, Telecoms, Internal Operations, Sales and Marketing, Internet, Installation and Maintenance, Design, IT Project Manager and, for those wishing to really excel, how does a Web Designer sound? Computing & IT TQUK Level 1 Award in Internet Safety for IT Users (RQF) Designed for learners who wish to develop their knowledge and understanding of internet safety in order to protect them in all environments at home and at work. The qualification will support progression to employment particularly in the ICT or other sectors and to further vocational learning. Guided learning: 29 hours Qualification number: 601/7150/9 20 Computing & IT TQUK Level 1 Certificate in IT User Skills (ITQ) (RQF) Designed to introduce learners to the IT sector and gives them an opportunity to develop IT skills across a range of areas. The purpose of the qualification is to develop knowledge, understanding and competence in a range of areas, selected to meet the needs of the learner. Guided learning: 100 hours Qualification number: 601/7963/6 20 Computing & IT TQUK Level 2 Award in ICT Systems and Principles for Practitioners (RQF) Designed for learners who wish to develop the knowledge and understanding which is required for a range of job roles within the sector such as systems analyst, system support technician, web designer or software developer. A secondary purpose is to provide a route to progress to further vocational training. Guided learning: 70 hours Qualification number: 601/7133/

16 Computing & IT Computing & IT TQUK Level 2 Diploma in ICT Professional Competence (RQF) Designed for learners who are working towards or recently appointed in job roles such as systems analyst, system support technician, web designer or software developer. Guided learning: 255 hours Qualification number: 601/7120/0 60 Computing & IT TQUK Level 3 Certificate in ICT Systems and Principles (RQF) Designed for learners who want to increase the knowledge and understanding they require for a range of job roles within the sector such as systems analyst, system support technician, web designer or software developer. A secondary purpose is to provide a route to progress to further vocational training. Guided learning: 150 hours Qualification number: 601/7132/7 55 Computing & IT TQUK Level 3 Diploma in ICT Professional Competence (RQF) Designed for learners if they are working as a systems analyst, system support technician, web designer or software developer and wish to develop knowledge & skills for practitioners in the IT industry. Guided learning: 451 hours Qualification number: 601/7134/

17 Retail & Customer Service Available at various levels and sizes of study, Training Qualifications UK can provide learners with a wide range of designed to help anyone who is working or desires to work within the Retail and Customer Service industry. From general Retail Skills and Knowledge to developing Customer Service and Contact Centre skills and management, we ensure that all learners are trained to the best possible standards. Potential career pathways which can be sought after completing one of our Retail and Customer Service are wide ranging and include anything from Air Cabin Crew, Customer Service Management, Recruiting, Financial Management, Merchandising and Sales Assistant. Sales and Marketing TQUK Level 2 Certificate in Principles of Marketing (RQF) Designed for learners who are looking to gain knowledge in the principles of marketing within the retail and customer service sector. This Level 2 Certificate will provide them with the key skills they need to be successful. Guided learning: 116 hours Qualification number: 601/7765/2 50 Sales and Marketing TQUK Level 2 Certificate in Principles of Sales (RQF) Designed for learners who are looking to gain knowledge in the principles of sales within the retail and customer service sector. This certificate will provide them with the key skills they need to be successful, including the principles of presentations in sales and understanding the relationship between sales and marketing. Guided learning: 131 hours Qualification number: 601/7759/7 50 Sales and Marketing TQUK Level 2 NVQ Certificate in Marketing (RQF) Designed for learners who are looking to gain further knowledge of marketing within the retail and customer service sector. This certificate will provide them with the key skills they need to be successful, including how to use digital and social media in marketing campaigns and how to support the co-ordination of an event. Guided learning: 82 hours Qualification number: 601/7766/

18 Retail & Customer Service Sales and Marketing TQUK Level 2 NVQ Certificate in Sales (RQF) Designed for learners who are looking to gain further knowledge of sales within the retail and customer service sector. This Level 2 NVQ Certificate will provide them with the key skills they need to be successful, including how to sell face to face and how to sell over the telephone via inbound and outbound calls. Guided learning: 124 hours Qualification number: 601/7760/3 50 Sales and Marketing TQUK Level 2 NVQ Diploma in Sales (RQF) Designed for learners who are looking to gain further knowledge of sales within the retail and customer service sector. This diploma will provide them with the skills they need to be successful, including inputting and accessing sales or marketing data in information systems, processing sales orders and selling at exhibitions. Guided learning: 131 hours Qualification number: 601/7761/5 75 Sales and Marketing TQUK Level 3 Certificate in Principles of Marketing (RQF) Designed for learners who are looking to gain further knowledge in the principles of marketing. This certificate will provide them with the key skills they need to be successful, including the principles of digital marketing and understanding the relationship between sales and marketing. Guided learning: 134 hours Qualification number: 601/7767/6 60 Sales and Marketing TQUK Level 3 Certificate in Principles of Sales (RQF) Designed for learners who are looking to gain further knowledge in the principles of sales. This certificate will provide them with the key skills they need to be successful, including understanding sales targets, principles of presentations and demonstrations and principles of online selling. Guided learning: 119 hours Qualification number: 601/7762/ Sales and Marketing TQUK Level 3 NVQ Certificate in Sales (RQF) Designed for learners who are looking to gain further knowledge in sales. This certificate will provide them with the key skills they need to be successful, including negotiating, handling objections and closing sales, selling at exhibitions and preparing and delivering a sales presentation. Guided learning: 119 hours Qualification number: 601/7763/9 60

19 Retail & Customer Service Sales and Marketing TQUK Level 3 NVQ Diploma in Marketing (RQF) Designed to provide learners with the key skills they need to be successful, including how to analyse competitor activity, evaluating and improving own performance in a business environment and designing marketing promotions. Guided learning: 115 hours Qualification number: 601/7768/8 85 Sales and Marketing TQUK Level 3 NVQ Diploma in Sales (RQF) Designed for learners who are looking to advance their knowledge in sales. This Level 3 NVQ Diploma qualification will help learners develop skills needed to be successful within the sales and marketing industry. Guided learning: 210 hours Qualification number: 601/8832/7 80 Sales and Marketing TQUK Level 5 Certificate in Sales (RQF) Designed for learners who are looking to gain advanced knowledge in sales within the retail and customer service sector. This certificate will provide them with the key skills they need to be successful, including sales forecasts and target setting, leading a team and designing, planning and managing sales territories. Guided learning: 119 hours Qualification number: 601/7764/0 80 TQUK Level 1 Award in an Introduction to Retail (RQF) 20 Retail Designed to provide learners with the key skills they need to be successful, including identifying and describing the features of a retail business, demonstrating skills required for retail work and identifying and explaining the main resources that a retail business requires. Guided learning: 10 hours Qualification number: 601/7839/5 TQUK Level 2 Certificate in Retail Knowledge (QCF) 35 Retail Designed for learners who are working, or looking to work, in a retail environment as retail assistant or similar in a variety of retail outlets. It develops your competencies within the retail sector to support a variety of job roles and forms part of the popular retail apprenticeship. Guided learning: 93 hours Qualification number: 601/5451/2 19

20 Retail & Customer Service TQUK Level 2 Certificate in Retail Skills (QCF) 45 Retail Designed for learners working, or looking to work, in a retail environment as retail sales assistant or similar in a variety of retail outlets. It develops their competencies within the retail sector to support a variety of job roles and forms part of the popular retail apprenticeship. Guided learning: 73 hours Qualification number: 601/5395/7 TQUK Level 2 Diploma in Retail Knowledge (QCF) 50 Retail Designed to develop learners competencies within the retail sector to support a variety of job roles: the range of optional units in this larger version of the retail knowledge qualification allows them to customise their learning. This qualification is the knowledge component of the Level 2 Retail Apprenticeship. Guided learning: 270 hours Qualification number: 601/5452/4 TQUK Level 2 Diploma in Retail Skills (QCF) 60 Retail Designed for learners working, or looking to work, in a retail environment as retail sales assistant or similar in a variety of retail outlets. It develops their competencies within the retail sector to support a variety of job roles and forms part of the Level 2 Retail Apprenticeship. Guided learning: 115 hours Qualification number: 601/5396/9 TQUK Level 3 Certificate in Retail Knowledge (QCF) 45 Retail Designed for learners who are seeking employment in the retail sector or are already in employment as a senior retail sales assistant/supervisor or similar in a variety of retail outlets. It will develop their knowledge and understanding of the retail sector to support a variety of job roles. Guided learning: 106 hours Qualification number: 601/6192/9 TQUK Level 3 Diploma in Retail Knowledge (QCF) 60 Retail Designed for learners who are seeking employment in the retail sector or are already in employment as a senior retail sales assistant/supervisor or similar in a variety of retail outlets. It will develop their knowledge and understanding of the retail sector to support a variety of job roles. Guided learning: 238 hours Qualification number: 601/6193/0 20

21 Retail & Customer Service TQUK Level 3 Diploma in Retail Skills (Management) (RQF) 70 Retail Designed for learners who wish to develop competence to carry out a range of job roles in retail settings, skills in working effectively and supporting others in a retail organisation and a range of optional units. Optional units cover areas including customer service, stock control, staffing and preventing wastage. Guided learning: 199 hours Qualification number: 601/6194/2 TQUK Level 3 Diploma in Retail Skills (Sales Professional) (RQF) 70 Retail Designed for learners who wish to develop competence to carry out a range of job roles in retail settings. Developing skills in working effectively and supporting others in a retail organisation. Optional units cover specialist products and handling fish, meat and greengrocery, cashing up, customer service and stock control. Guided learning: 181 hours Qualification number: 601/6195/4 TQUK Level 3 Diploma in Retail Skills (Visual Merchandising) (RQF) 70 Retail Designed to develops skills in working effectively and supporting others in a retail organisation and a range of optional units. Optional units cover a number of specialist areas relating to visual merchandising. Guided learning: 251 hours Qualification number: 601/6196/6 Customer Service TQUK Level 1 Award in an Introduction to Customer Service (RQF) Designed to provide learners with the key skills they need to be successful, including the application of legislation, regulation and organisational procedures for customer service, contributing to effective customer service and the importance of appearance and behaviour in customer service. Guided learning: 57 hours Qualification number: 601/7151/0 20 Customer Service TQUK Level 1 Award in an Introduction to Working in Customer Service (RQF) Designed to provide learners with the key skills they need to be successful: how to identify a range of customer focused roles available in the local area, demonstrate an ability to create good first impression on the customers and how to describe the different aspects of customer focused roles available. Guided learning: 10 hours Qualification number: 601/7838/

22 Retail & Customer Service Customer Service TQUK Level 2 Award in Customer Service (QCF) Designed for learners looking for an introduction to the knowledge required to understand how to deliver effective customer service. This qualification will prepare learners for a role in customer service, or help them to develop ideas around how they can deliver good service to the customers. Guided learning: 80 hours Qualification number: 601/6596/0 30 Customer Service TQUK Level 2 Certificate in Contact Centre Operations (QCF) Designed for learners who may be wishing to gain employment in the sector or already be employed. Guided learning: 104 hours Qualification number: 601/6597/2 50 Customer Service TQUK Level 2 Diploma in Customer Service (QCF) Designed for learners employed in a job role which includes customer service and who wish to develop skills such as: communicating and building relationships with customers, resolving problems, promoting products and/or services, using communication channels, seeking customer feedback and team working. Guided learning: 245 hours Qualification number: 601/4936/X 70 Customer Service TQUK Level 2 NVQ Certificate in Contact Centre Operations (QCF) Designed for learners who are already employed in the sector as assessment of workplace competence is required. If you are not in a suitable job role you will need to have access through a placement or volunteering. Guided learning: 93 hours Qualification number: 601/6598/4 50 Customer Service TQUK Level 3 Certificate in Contact Centre Operations (QCF) Designed for learners who are currently working in or who have prior experience working in a contact centre or a customer service role. Guided learning: 106 hours Qualification number: 601/6599/

23 Retail & Customer Service Customer Service TQUK Level 3 Diploma in Customer Service (QCF) Designed for learners with some experience or a lower level qualification in the customer service sector who wish to progress their learning to the next level and gain skills in areas such as complaint resolution, interpretation of feedback and social media strategies. Guided learning: 289 hours Qualification number: 601/4937/1 80 Customer Service TQUK Level 3 NVQ Diploma in Contact Centre Operations (QCF) Designed for learners who may be wishing to gain employment in the sector or already be employed. Guided learning: 86 hours Qualification number: 601/6600/9 80 Customer Service TQUK Level 4 NVQ Diploma in Customer Service (QCF) Designed for learners who work in a customer facing environment and have responsibilities for implementing customer service strategies, monitoring customer service levels and feedback, and wish to develop their skills in these areas. Guided learning: 171 hours Qualification number: 601/5198/5 90 Customer Service TQUK Level 3 Certificate in Customer Service (RQF) Designed for learners who are looking to add to their knowledge of the customer service sector and wish to progress their learning to the next level. This Level 3 Certificate in Customer Service qualification provides learners with all the key skills to be successful within the Customer Service industry. Guided learning: 130 hours Qualification number: 603/0556/

24 Public Services Combining advice and guidance, learning and support, management and customer service, our Public Service can help any learner develop skills in the area of Employment Related Services. From Environmental Sustainability to Community Interpreting, our range of Public Service present learners with a multitude of pathways. They help learners to develop their knowledge and understanding of key skills to help with working within the community and Employment Related services. Public Services TQUK Level 1 Award in Environmental Sustainability (RQF) Designed to introduce learners to the concept Environmental Sustainability and develop their knowledge and understanding to prepare them for further learning or training. Guided learning: 20 hours Qualification number: 601/7652/0 20 Public Services TQUK Level 1 Award in Understanding Community Interpreting (RQF) Designed for learners who wish to introduce themselves to community interpreting as part of preparation for further learning and training or as progression to employment in a job role which includes community interpreting. Guided learning: 60 hours Qualification number: 601/7629/5 25 Public Services TQUK Level 2 Certificate in Housing Practice (RQF) Designed for learners who are looking to gain further knowledge into housing practice within the public services sector. It will provide them with the key skills they need to be successful, including careers and opportunities in housing, customer care in the housing context and developing skills for working in housing. Guided learning: 102 hours Qualification number: 601/7706/

25 Public Services Public Services TQUK Level 3 Award in Employment Related Services (QCF) Designed for learners working or seeking to gain employment in a wide range of roles in Employment Related Services. The qualification provides learners with an introduction to the knowledge and understanding to work in Employment Related Services. Guided learning: 33 hours Qualification number: 601/4345/9 25 Public Services TQUK Level 3 Certificate in Community Interpreting (RQF) Designed for learners who wish to develop their knowledge and understanding in order to prepare them for employment as a community interpreter or in a job role which includes community interpreting. Guided learning: 85 hours Qualification number: 601/7630/1 40 Public Services TQUK Level 3 Certificate in Employment Related Services (QCF) Designed for learners working in a wide range of roles in Employment Related Services. The qualification develops understanding of the sector, knowledge and skills required to work in Employment Related Services. Guided learning: 118 hours Qualification number: 601/4691/6 50 Public Services TQUK Level 3 Diploma in Employment Related Services (QCF) Designed for learners working in a wide range of roles in Employment Related Services. This qualification allows development of skills such as ensuring compliance, building and maintaining relationships and effectively liaising with other companies. Guided learning: 159 hours Qualification number: 601/4346/0 60 Public Services TQUK Level 4 Certificate in Community Interpreting (RQF) Designed for learners who wish to develop their knowledge and understanding in order to prepare them for employment as a community interpreter or in a job role which includes community interpreting. Guided learning: 134 hours Qualification number: 601/7631/

26 Public Services Public Services Level 6 Diploma in Community Interpreting (RQF) Designed for learners who are looking for advanced knowledge into community interpreting within the public services sector, this level 6 diploma will provide them with the key skills they need to be successful, including interpreting technology, ethics for interpreting and sight translation from and into English. Guided learning: 42 hours Qualification number: 601/8645/

27 Business Administration & Management With a full suite of business and administration related at your fingertips, Training Qualifications UK can provide any learner with the skills and knowledge to succeed in any business environment. Effective administration is key for any business to succeed and our are designed to ensure learners succeed when pursuing a new career path or objective and for those looking to further their current careers. There are a wide variety of jobs and career paths available after choosing a Business Administration and Management qualification, many needing specialist skills and training. The use of technology is constantly expanding and you can expect to use computers for everything from word processing, spreadsheets and databases to presentation packages, , company intranets and social media. Business Administration TQUK Level 1 Award in an Introduction to Business and Business Administration (RQF) Designed to provide learners with the key skills they need to be successful, including the ability to identify different types of business and explain their purpose along with identifying and explaining the main resources that businesses require. Guided learning: 10 hours Qualification number: 601/7836/X 20 Business Administration TQUK Level 2 Diploma in Business Administration (QCF) Designed for learners working, or looking to work, in a wide range of roles in business administration wishing to develop knowledge, understanding and competence relevant to business administration work roles. This qualification forms part of the Intermediate Business Administration Apprenticeship. Guided learning: 229 hours Qualification number: 601/4933/4 70 Business Administration TQUK Level 3 Diploma in Business Administration (QCF) Designed for learners working in a wide variety of business administrative roles such as: administration executives/officers, administration team leaders, personal assistants and secretaries, including legal or medical secretaries. This qualification forms part of the higher level apprenticeship in business administration. Guided learning: 282 hours Qualification number: 601/4938/

28 Business Administration & Management Business Administration TQUK Level 4 Diploma in Business Administration (QCF) Designed for learners who work in a wide range of senior business administration roles and wish to develop the knowledge and underpinning principles required to manage complex administrative processes and lead administration teams. It includes customer handling, communication and strategic planning. Guided learning: 195 hours Qualification number: 601/6253/3 90 Business Administration TQUK Level 4 NVQ Diploma in Business Administration (QCF) Designed for learners who work in a variety of senior business administration roles and wish to develop administration skills, customer-handling skills, technical and practical skills, and oral communication skills when working in the administrative management environment. Guided learning: 269 hours Qualification number: 601/5196/1 90 TQUK Level 2 Certificate in Facilities Services (RQF) 45 Management Designed to provide learners with the key skills they need to be successful, including the ability to develop customer relationships and how to control the use of resources in a property, caretaking and facilities services environment. Guided learning: 149 hours Qualification number: 601/7711/1 TQUK Level 2 Certificate in Facilities Services Principles (RQF) 45 Management Designed to provide learners with the key skills they need to be successful, including working with customers and others in facilities services and the sustainability and environmental issues for facilities services. Guided learning: 103 hours Qualification number: 601/7713/5 TQUK Level 2 Diploma in Team Leading (QCF) 70 Management Designed for learners in paid or voluntary employment and have the opportunity to develop the knowledge and skills required by a team leader, including planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, and resolving problems. Guided learning: 201 hours Qualification number: 601/4940/1 28

29 Business Administration & Management TQUK Level 3 Certificate in Facilities Management Practice (RQF) 60 Management Designed to provide learners with the key skills they need to be successful, including the development and implementation of risk assessment plan and contributing to the management of incidents and emergencies. Guided learning: 154 hours Qualification number: 601/7714/7 TQUK Level 3 Diploma in Management (QCF) 80 Management Designed for learners working as first line managers, section managers, assistant managers, trainee managers, senior supervisors, junior non-commissioned officers (armed forces) or other management positions. This qualification forms part of the Level 3 apprenticeship in management. Guided learning: 284 hours Qualification number: 601/4939/5 TQUK Level 4 Diploma in Management and Leadership (QCF) 90 Management Designed for learners looking to develop their understanding of areas of management and leadership including building productive working relationships, managing personal and professional development, human resource planning, recruitment and selection and project management. Guided learning: 126 hours Qualification number: 601/5591/7 TQUK Level 4 NVQ Diploma in Management (QCF) 90 Management Designed for learners wishing to develop the skills required to be successful in a variety of management and leadership roles. Learners can choose to complete optional units relevant to their experience or job role to tailor the qualification and their learning. Guided learning: 214 hours Qualification number: 601/5199/7 TQUK Level 5 Award in Management and Leadership (QCF) 60 Management Designed for learners working in high level managerial positions with responsibilities for managing projects, resources, teams and budgets. This qualification forms part of the Level 5 apprenticeship in Management. Guided learning: 24 hours Qualification number: 601/6207/7 29

30 Business Administration & Management TQUK Level 5 Diploma in Management and Leadership (RQF) 120 Management Designed for learners who wish to complete a knowledge qualification and are most likely employed as a middle manager (although this isn t essential). Learners could also progress to higher education to undertake business related or other. Guided learning: 194 hours Qualification number: 601/7149/2 TQUK Level 5 NVQ Diploma in Management and Leadership (RQF) 120 Management Designed for learners to develop their skills and competence if they are a middle manager to enable them to lead and manage individuals and teams, develop strategic plans and manage strategic change. Guided learning: 237 hours Qualification number: 601/7144/3 Accounting and Finance TQUK Level 6 Diploma in Accounting and Finance (RQF) Designed for learners in work or wishing to enter work in the accounting and finance sector. This qualification is a high level qualification and best suited to learners with undergraduate level in accounting and finance or experienced accountants. Guided learning: 468 hours Qualification number: 601/5610/

31 Education & Training Our exceptional range of Education and Training present any learner with the ability to gain skills and knowledge from any area of teaching from Observation to Mentoring to Equality and Diversity. The Teaching and Education sector is becoming increasingly broader and we have made sure that we have all the tools and awards available to ensure any learner is successful in their chosen field and on their chosen career path. Typical teaching roles found within this industry sector include: Primary and Secondary schools, Further Education and Higher Education posts, University teaching, adult education institutes (i.e. evening classes), hospitals, prisons and detention centres, professional bodies and training organisations. Education & Training TQUK Level 3 Award in Education and Training (QCF) Designed for learners looking for an introduction to teaching, which prepares them for teaching or training in a wide range of contexts. This qualification forms a foundation for those with little or no previous experience of teaching or training. Guided learning: 48 hours Qualification number: 601/1831/3 35 Education & Training TQUK Level 3 Award in English for Literacy and Language Teaching (QCF) Designed for learners looking to develop their understanding of the English language, including spoken and written English, particularly with a view to applying these skills in the teaching of literacy and language. Guided learning: 60 hours Qualification number: 601/3729/0 35 Education & Training TQUK Level 3 Award in Mathematics for Numeracy Teaching (QCF) Designed for learners wishing to gain knowledge and personal skills in Maths as required for entry to specialist teaching. The qualification prepares learners to progress to further subject specific numeracy teacher education programmes. Guided learning: 60 hours Qualification number: 601/3730/

32 Education & Training Education & Training TQUK Level 4 Award in Observation of Teaching, Training and Learning (QCF) Designed for learners who are beginning to take on a role in observing their teacher, trainer or tutor peers and providing constructive feedback as part of an ongoing improvement programme, a buddying scheme or Ofsted preparation project. Guided learning: 30 hours Qualification number: 601/6254/5 55 Education & Training TQUK Level 4 Certificate in Education and Training (QCF) Designed for learners who want a qualification that focuses on practical teaching, and offers a wide choice of optional units. Learners may already be teaching and wish to have their experience and practice accredited, or not presently teaching but capable of meeting the minimum teaching practice requirement of 30 hours. Guided learning: 140 hours Qualification number: 601/2136/1 80 Education & Training TQUK Level 5 Certificate in Observation of Teaching and Learning (QCF) Designed for learners experienced in observing their teacher, trainer or tutor peers and providing constructive feedback as part of an ongoing improvement programme, a buddying scheme or Ofsted preparation project. Guided learning: 60 hours Qualification number: 601/6079/2 65 Education & Training TQUK Level 5 Certificate in Teaching English as a Foreign Language (RQF) Designed for learners who wish to teach English as a foreign language. The qualification develops learners knowledge of the English language and how to teach it; how to assess the needs of learners; prepare lesson plans and materials; identify resources and adapt to the needs of younger learners. Guided learning: 168 hours Qualification number: 601/5234/5 100 Education & Training TQUK Level 5 Diploma in Education and Training (including Teaching English: Literacy) (QCF) Designed for learners looking to complete a specialist pathway of a high level teaching qualification. Trainee teachers in a range of generic and specialist contexts who would like to specialise in teaching literacy within an educational institute. Guided learning: 360 hours Qualification number: 601/3727/

33 Education & Training Education & Training TQUK Level 5 Diploma in Education and Training (including Teaching Mathematics: Numeracy) (QCF) Designed for learners looking to complete a specialist pathway of a high level teaching qualification. Trainee teachers in a range of generic and specialist contexts who would like to specialise in teaching numeracy within an educational institute. Guided learning: 360 hours Qualification number: 601/3728/9 250 Education & Training TQUK Level 5 Diploma in Education and Training (QCF) Designed for learners who work as teachers, trainers and tutors in further education, adult and community learning or work-based training within public, private, voluntary or community organisations and are looking to prepare to teach in a wide range of contexts. Guided learning: 360 hours Qualification number: 601/2717/X 180 Education & Training TQUK Level 5 Diploma in Teaching English: Literacy (QCF) Designed for learners who have already achieved a generic teaching qualification and wish to gain a subject qualification in literacy, for example teachers looking to start delivering Functional Skills English. Guided learning: 120 hours Qualification number: 601/5235/7 250 Education & Training TQUK Level 5 Diploma in Teaching English: Literacy and ESOL (QCF) Designed for learners wishing to develop the skills and knowledge to specialise in the teaching of Literacy and English to Speakers of Other Languages. The qualification is suitable for teachers who hold a generic teaching qualification or trainee teachers who require, or wish to obtain, a specialist teaching qualification. Guided learning: 180 hours Qualification number: 01/4482/8 250 Education & Training TQUK Level 5 Diploma in Teaching English: Numeracy (QCF) Designed for learners who have already achieved a generic teaching qualification and wish to gain a subject qualification in numeracy, for example teachers looking to start delivering Functional Skills Mathematics. Guided learning: 120 hours Qualification number: 601/5236/

34 Education & Training Education & Training TQUK Level 6 Diploma in Teaching English to Speakers of Other Languages (RQF) Designed to provide learners with all the skills required to be successful, including being able to analyse what constitutes error in language, being able to differentiate between different varieties of language and demonstrate a critical awareness of which methodologies can be used to teach English. Guided learning: 160 hours Qualification number: 603/0600/2 120 Learning Support TQUK Level 1 Award in Mentoring (QCF) Designed for learners looking to develop their understanding of the basics of mentoring. You may be already working in a mentoring, coaching or learning support role or they may use the qualification as part of progression to a role such as mentor, coach or classroom assistant. Guided learning: 48 hours Qualification number: 601/6815/8 15 Learning Support TQUK Level 2 Award in Equality and Diversity (QCF) Designed for learners seeking to gain knowledge and understanding of diversity and an appreciation of its value to society, the concept of equal opportunities and how to recognise positive approaches that promote equality and diversity. Guided learning: 6 hours Qualification number: 601/3379/X 25 Learning Support TQUK Level 2 Award in Mentoring (QCF) Designed for learners wishing to develop their understanding of mentoring. You may be already working in a mentoring, coaching or learning support role or they may use the qualification as part of progression to a role such as mentor, coach or classroom assistant. Guided learning: 24 hours Qualification number: 601/6816/X 25 Learning Support TQUK Level 2 Award in Support Work in Schools (QCF) Designed for learners working or seeking employment in a school environment, including administrative, catering and site staff in roles which do not directly support pupils learning. Guided learning: 80 hours Qualification number: 601/4020/

35 Education & Training Learning Support TQUK Level 2 Certificate in Equality and Diversity (QCF) Designed for learners who wish to raise their awareness of issues around equality and diversity whether in society, the workplace or the community. Learners will develop knowledge and understanding which can be applied in the workplace or their personal life. Guided learning: 180 hours Qualification number: 601/5319/2 40 Learning Support TQUK Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF) Designed for learners wishing to work in a support role in a classroom environment, or to develop professional skills in this area in preparation for a job as a teaching assistant or other supporting role in a school environment. Guided learning: 180 hours Qualification number: 601/2726/0 50 Learning Support TQUK Level 3 Award in Facilitating Learning and Development (RQF) Designed for learners who wish to develop their knowledge, understanding and skills as required to work in learning and development. The award provides an introduction which is extended and consolidated in the certificate. The provide an opportunity for learners competence to be confirmed. Guided learning: 50 hours Qualification number: 601/7658/1 35 Learning Support TQUK Level 3 Award in Supporting Children and Young People with Autism (QCF) Designed for learners who teach and/or support children or young people with autism and wish to better understand how to encourage social skills and communication with them. Guided learning: 40 hours Qualification number: 601/5281/3 35 Learning Support TQUK Level 3 Award in Supporting Teaching and Learning in Schools (QCF) Designed for learners who wish to work as a teaching assistant, classroom assistant, learning support assistant, additional needs assistant, pastoral/welfare support assistant, bilingual support assistant or foundation stage assistant. Guided learning: 80 hours Qualification number: 601/2728/

36 Education & Training Learning Support TQUK Level 3 Certificate in Learning and Development (RQF) Designed for learners who wish to develop their knowledge, understanding and skills as required to work in learning and development. The award provides an introduction which is extended and consolidated in the certificate. The provide an opportunity for learners competence to be confirmed. Guided learning: 120 hours Qualification number: 601/7653/2 45 Learning Support TQUK Level 3 Certificate in Supporting Teaching and Learning in Schools (QCF) Designed for learners who are experienced support workers in a classroom environment or who wish to work as, for example, a teaching assistant, classroom assistant, learning support assistant, additional needs assistant, pastoral/welfare support assistant, bilingual support assistant or foundation stage assistant. Guided learning: 180 hours Qualification number: 601/2731/4 50 Learning Support TQUK Level 3 Diploma for the Children s Workforce (Early Years Educator) (RQF) Designed for learners who work, or wish to work, with children from birth to 5 years old in a variety of settings. The qualification prepares learners for employment as Early Years Educators, enabling them to work with children from birth to 5 years and gain knowledge of children aged 5 to 7 years. Guided learning: 367 hours Qualification number: 601/7670/2 90 Learning Support TQUK Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF) Designed for learners who are working in a job role in a specialist area and/or across a varied range of responsibilities under the direction of a teacher who has overall responsibility for teaching and learning in a classroom, for example: teaching assistants; classroom assistants; learning support assistants. Guided learning: 232 hours Qualification number: 601/4423/ Learning Support TQUK Level 3 NVQ Certificate in Advice and Guidance (QCF) Designed for learners who provide an advice and guidance service to individuals who are making decisions about their options for future training, education or employment. This qualification would be suitable for careers advisors in schools or colleges, or those working to support employees. Guided learning: 132 hours Qualification number: 601/5633/8 80

37 Education & Training Learning & Support TQUK Level 4 Certificate in Higher Level Teaching Assistant (RQF) Designed for learners employed in a teaching assistant role. The purpose is to develop learners knowledge, understanding and skills to enable them to address the challenges that they meet in their workplace. They will also develop an understanding of the knowledge required to support individuals and small groups. Guided learning: 87 hours Qualification number: 603/1432/1 45 Learning Support TQUK Level 4 Award in Learning and Development (RQF) Designed for learners who wish to develop their knowledge, understanding and skills as required to work in learning and development. The award provides an introduction which is extended and consolidated in the certificate. The provide an opportunity for learners competence to be confirmed. Guided learning: 50 hours Qualification number: 601/7659/3 45 Learning Support TQUK Level 4 Diploma in Learning and Development (RQF) Designed for learners who wish to develop their knowledge, understanding and skills as required to work in learning and development. The award provides an introduction which is extended and consolidated in the certificate. The provide an opportunity for learners competence to be confirmed. Guided learning: 190 hours Qualification number: 601/7654/4 65 Learning Support TQUK Level 4 NVQ Diploma in Advice and Guidance (QCF) Designed for learners who provide an advice and guidance service to individuals who are making decisions about their options for future training, education or employment. This qualification would be suitable for careers advisors in schools or colleges, or those working to support employees. Guided learning: 213 hours Qualification number: 601/5634/X 110 Assessing & Verifying TQUK Level 3 Award in Assessing Competence in the Work Environment (QCF) Designed for learners who assess occupational competence in an individual s work environment, as part of their CPD programme, an apprenticeship, or other vocational qualification. Guided learning: 54 hours Qualification number: 601/2336/

38 Education & Training Assessing & Verifying TQUK Level 3 Award in Assessing Vocationally Related Achievement (QCF) Designed for learners who assess vocational skills, knowledge and understanding in a workshop, classroom or other training environment rather than assessing competence in a work environment. Guided learning: 54 hours Qualification number: 601/2337/0 60 Assessing & Verifying TQUK Level 3 Award in Understanding the Principles and Practices of Assessment (QCF) Designed to help learners develop skills needed to be successful within the assessing and verifying industry, including the ability to assess occupational competence in the work environment, assessing vocational skills, knowledge and understanding and assessing vocational skills, knowledge and understanding. Guided learning: 24 hours Qualification number: 601/3913/4 35 Assessing & Verifying TQUK Level 3 Certificate in Assessing Vocational Achievement (QCF) Designed for learners who assess both occupational competence in the work environment and vocational skills, knowledge and understanding in a workshop, classroom or other training environment rather than assessing competence in a work environment. Guided learning: 84 hours Qualification number: 601/2389/8 60 Assessing & Verifying Level 4 Award in Understanding the External Quality Assurance of Assessment Processes and Practice (QCF) Designed for learners wishing to gain an understanding of the principles and practices of external quality assurance. Learners may be involved in internal quality assurance at an educational centre and wish to understand the wider context of their work, or prepare for becoming an EQA at a later date. Guided learning: 45 hours Qualification number: 601/1833/7 45 Assessing & Verifying TQUK Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (QCF) Designed to provide learners with the opportunity to develop skills, knowledge and understanding to enable them to perform the role of internal quality assurer in an educational institute. Guided learning: 90 hours Qualification number: 601/2338/

39 Education & Training Assessing & Verifying TQUK Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (QCF) Designed for learners wishing to undertake the role of Internal Quality Assessor within a centre offering regulated, or anyone looking to improve their knowledge and understanding of quality processes and practices relating to internal assessment in general. Guided learning: 45 hours Qualification number: 601/3914/6 45 Assessing & Verifying TQUK Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (QCF) Designed to develop skills needed to be successful within the assessing and verifying industry, including the ability to understand the principles and practices of internally assuring the quality of assessment and to be able to plan, allocate and monitor work in own area of responsibility. Guided learning: 115 hours Qualification number: 601/3916/X

40 Safety & Compliance Incorporating a wide range of subjects, our Safety and Compliance ensure that learners are well versed and understand the necessary health and safety standards that are required for certain industry sectors. From Health and Safety in the work place to the correct way to operate during manual handling and confined spaces, we have a range of to ensure you and your employees are safe in the workplace. Our Risk Assessment are designed to ensure that learners gain knowledge and understanding of COSHH risk assessment principles and the necessary skills required to carry out and appropriate risk assessment of a working environment. Health & Safety TQUK Level 1 Award in an Introduction to Construction (RQF) Designed to provide learners with the key skills they need to be successful in the health and safety sector, including the purpose of risk assessments and method statements, implications of not preventing accidents and ill health at work and stating typical accident reporting procedures. Guided learning: 10 hours Qualification number: 601/7837/1 20 Health & Safety TQUK Level 1 Award in Health and Safety in a Construction Environment (QCF) Maintaining and improving health and safety at work, the importance of safe manual handling in the workplace, the importance of working safely at height in the workplace, risks to health within a construction environment and the importance of working around plant and equipment safely. Guided learning: 40 hours Qualification number: 601/4062/8 20 Health & Safety TQUK Level 1 Award in Principles of Fire Safety Awareness (QCF) Maintaining and improving health and safety at work, the importance of safe manual handling in the workplace, the importance of working safely at height in the workplace, risks to health within a construction environment and the importance of working around plant and equipment safely. Guided learning: 4 hours Qualification number: 601/3022/2 3 40

41 Safety & Compliance Health & Safety TQUK Level 1 Award in Principles of Health and Safety in the Workplace (QCF) Designed for learners looking to develop or refresh their knowledge and understanding of the role and importance of health and safety practices in a work environment. Guided learning: 4 hours Qualification number: 601/3021/0 3 Health & Safety TQUK Level 2 Award in Fire Safety Principles (QCF) Designed for learners wishing to develop knowledge and understanding of the hazards and risks associated with fire in the workplace, how fire risk is controlled in the workplace, the principles and practice of fire safety management at work and the role of the nominated fire warden. Guided learning: 9 hours Qualification number: 601/2555/X 5 Health & Safety TQUK Level 2 Award in Health and Safety in the Workplace (QCF) Designed for learners wishing to develop their basic knowledge and understanding of the role of workplace health and safety, including those with responsibilities for monitoring and minimising risk in their workplace. Guided learning: 10 hours Qualification number: 601/2509/3 5 Health & Safety TQUK Level 2 Award in Legionella Awareness (QCF) Designed for learners who wish to develop their knowledge and understanding of infections caused by legionella bacteria and the conditions which allow the organisms to grow and the symptoms they cause. Guided learning: 8 hours Qualification number: 601/3349/1 5 Health & Safety TQUK Level 2 Award in Moving People Safely (QCF) Designed for learners who are required to move people as part of their role and wish to further develop their knowledge and skills in how to do so safely and with minimum risk to themselves and the person they are moving. Guided learning: 20 hours Qualification number: 601/1992/5 5 41

42 Safety & Compliance Health & Safety TQUK Level 2 Award in Occupational Health and Safety (QCF) Designed for learners looking to improve their knowledge and skills in areas of health and safety and its role and importance in day to day working life. Guided learning: 65 hours Qualification number: 601/4350/2 5 Health & Safety TQUK Level 3 Award in Health and Safety in the Workplace (QCF) Designed for learners wishing to gain a thorough understanding of health and safety. This higher level Health and Safety qualification is suitable for learners in management roles or learners seeking further career development in the field of Health and Safety. Guided learning: 30 hours Qualification number: 601/2781/8 10 Health & Safety TQUK Level 3 Award in Legionella Control for Responsible Persons (QCF) Designed for learners who wish to develop knowledge and understanding of the impact of legionella bacteria and legionellosis, how legislation and codes of practice can support the management of legionella bacteria and how to control the risks associated with legionella bacteria. Guided learning: 8 hours Qualification number: 601/3350/8 10 Health & Safety TQUK Level 4 Award in Health and Safety in the Workplace (QCF) Designed for learners who have a high level responsibility for health and safety practices and procedures in their workplace, implementing risk assessments, developing safe systems of work and cross organisation reviews of health and safety arrangements. Guided learning: 40 hours Qualification number: 601/6817/1 30 Manual Handling TQUK Level 2 Award in Manual Handling Risk Assessment (QCF) Designed for learners who are responsible for creating a risk aware environment. This qualification combines both Manual Handling principles and the basis of Risk Assessment. Created in a dynamic and simplistic way for your centre staff to deliver the qualification and assessment. Guided learning: 18 hours Qualification number: 601/1991/3 5 42

43 Safety & Compliance Manual Handling TQUK Level 2 Award in Safe Moving and Handling (QCF) Designed for learners who participate in any level of manual handling in the workplace or in their day to day lives. This qualification covers how to move and handle objects in a safe way and minimise the risk of injury to yourself and others when undertaking manual tasks. Guided learning: 10 hours Qualification number: 601/1993/7 5 Manual Handling TQUK Level 3 Award for Manual Handling Trainers (QCF) Designed for learners who aim to develop skills in delivering training sessions in a manual handling context. The first unit develops learners understanding of the principles and process of safe manual handling and risk assessment, the second develops learners knowledge so that they can deliver a training session. Guided learning: 18 hours Qualification number: 601/5194/8 25 Confined Spaces TQUK Level 2 Award in Principles of Working in Confined Spaces (RQF) Designed for learners who wish to develop an understanding of key issues relating to working in confined spaces. This qualification also forms a part of the competence for working in a High and Low Risk confined spaces, providing a clear progression route for a learner. Guided learning: 4 hours Qualification number: 601/3244/ Confined Spaces TQUK Level 2 Award in Working in Confined Spaces - Low and Medium Risk (RQF) Designed for learners already working or wishing to become qualified to work in low and medium risk confined spaces. The general principles of working in confined spaces are covered in this qualification, as well as the specific requirements of working in a low or medium risk confined space. Guided learning: 10 hours Qualification number: 601/3344/ Confined Spaces TQUK Level 2 Award in Working in Confined Spaces - High Risk (RQF) Designed for learners already working or wishing to become qualified to work in high risk confined spaces. The general principles of working in confined spaces are covered in this qualification, as well as the specific requirements of working in a high risk or potentially dangerous confined space. Guided learning: 12 hours Qualification number: 601/3345/

44 Safety & Compliance Confined Spaces TQUK Level 3 Award in Emergency Rescue and Recovery of Casualties from Confined Spaces (RQF) Designed for learners who have prior or experience working in confined spaces and wish to specialise or demonstrate occupational competence in emergency rescue specifically. Guided learning: 16 hours Qualification number: 601/3378/8 15 Confined Spaces TQUK Level 3 Award in Working as Top Person in High Risk Confined Spaces (RQF) Designed for learners who wish to undertake this qualification are likely to have prior or experience in working in/around confined spaces, and be wishing to specialise or demonstrate occupational competence in working as a top person specifically. Guided learning: 4 hours Qualification number: 601/3382/X 15 Risk Assessment TQUK Level 2 Award in Principles of COSHH Risk Assessment (QCF) Designed for learners to wish to gain knowledge and understanding of COSHH risk assessment and the skills that are required to carry out an appropriate risk assessment. Guided learning: 5 hours Qualification number: 601/3237/1 5 Risk Assessment TQUK Level 2 Award in Principles of Risk Assessment (QCF) Designed for learners wishing to gain an understanding of risk assessment and the role it plays in maintaining and improving health and safety in the workplace. Guided learning: 6 hours Qualification number: 601/2748/X 5 Risk Assessment TQUK Level 2 Award in Integrated Risk Awareness for Operatives (RQF) Designed for learners who are looking for further knowledge in integrated risk assessment for operators. This Level 2 Award will provide them with the key skills they need to be successful, including the explaining of how health and safety implementation can protect individuals, teams and business. Guided learning: 15 hours Qualification number: 601/8742/

45 Safety & Compliance Risk Assessment TQUK Level 3 Award in Integrated Risk Awareness for Supervisors (RQF) Designed for learners who are looking for further knowledge in integrated risk assessment at a supervisory level. This Level 3 Award will provide them with the key skills they need to be successful, including the explaining of legal consequences of non-compliance with health and safety legislation. Guided learning: 21 hours Qualification number: 601/8473/5 45 Risk Assessment TQUK Level 3 Award in Risk Assessment (QCF) Designed to provide learners with the key skills they need to be successful, including the outlining of duties and responsibilities of employers, employees and others with respect to workplace health and safety. Guided learning: 20 hours Qualification number: 601/2749/1 10 Risk Assessment TQUK Level 4 Award in Integrated Risk Management for Managers (RQF) Designed for learners who are looking for further knowledge in integrated risk management within the safety and compliance industry sector at a manager s level. This award will include the identifying and developing of strategies and how to explain the legal consequences of non-compliance with legislation. Guided learning: 40 hours Qualification number: 601/8679/3 55 TQUK Level 2 Award in Food Safety for Manufacturing (QCF) 5 Food Safety Designed for learners wishing to develop the skills, knowledge and understanding of the importance of good personal and workplace hygiene, and to take responsibility for food safety in a food manufacturing environment. Guided learning: 9 hours Qualification number: 601/2523/8 TQUK Level 2 Award in Food Safety for Retail (QCF) 5 Food Safety Designed for learners wishing to develop the skills, knowledge and understanding of the importance of good personal and workplace hygiene and to take responsibility for food safety in a food retailing environment. Guided learning: 9 hours Qualification number: 601/2516/0 45

46 Safety & Compliance TQUK Level 2 Award in Food Safety in Catering (QCF) 5 Food Safety Designed for learners who wish to develop skills, knowledge and understanding of the importance of good personal and workplace hygiene and how to keep food safe from contamination. This qualification allows learners to take responsibility for food safety in a catering environment. Guided learning: 9 hours Qualification number: 601/2512/3 TQUK Level 2 Award in HACCP Based Food Safety Systems in Manufacturing (QCF) 5 Food Safety Designed for learners wishing to develop knowledge and understanding of Hazard Analysis and Critical Control Points in a manufacturing environment. This qualification is intended both for those already working in the food manufacturing industry and those who wish to work in food manufacturing. Guided learning: 17 hours Qualification number: 601/3339/9 Confined Spaces TQUK Level 3 Award in Food Safety Supervision for Manufacturing (QCF) Designed for learners who work as supervisors, team leaders and line managers in the food manufacturing, distribution and storage industries and wish to develop knowledge and understanding relating to the supervisor s role at all stages of food production. Guided learning: 25 hours Qualification number: 601/3370/3 10 TQUK Level 3 Award in Food Safety Supervision for Retail (QCF) 10 Food Safety Designed for learners wishing to develop knowledge and understanding of how food business operators can ensure compliance with food safety legislation, the application and monitoring of good hygiene practice and how to implement food safety management procedures. Guided learning: 25 hours Qualification number: 601/3342/9 TQUK Level 3 Award in Supervising Food Safety in Catering (QCF) 10 Food Safety Designed for learners wishing to develop the skills, knowledge and understanding of the importance of good personal and workplace hygiene and to take responsibility for supervising food safety in a catering environment. Guided learning: 25 hours Qualification number: 601/2990/6 46

47 Safety & Compliance TQUK Level 4 Award in Food Safety Management for Catering (QCF) 20 Food Safety Designed for learners wishing to develop knowledge and understanding of how food business operators can ensure compliance with food safety legislation, the operational requirements needed to ensure food safety, how to implement food safety management procedures and the role of supervision. Guided learning: 40 hours Qualification number: 601/3364/8 47

48 Health & Social Care TQUK s are tailored and designed to meet the needs and capabilities of those who are working within any Social Care sector or for those who are looking to establish their career. Our extensive portfolio of courses include a variety of subjects from the Safe Handling of Medicines to Awareness of Mental Health Problems. When you want to work in the Health and Social Care sector, more often than not you go into it not for the remuneration packages but the satisfying nature of the work and positive effects and outcomes that you can have in the job. If you want a career where you can progress, have job security, and get an enormous sense of personal achievement from knowing you are helping other people, then perhaps Health and Social Care is for you. TQUK Level 1 Award in Sexual Health Awareness (RQF) 20 For Adults Designed to help learners develop knowledge needed to be healthy within a relationship and successful within the health and social care industry, including being able to outline the terms friendship, relationships and intimacy, and define what confidential means. Guided learning: 9 hours Qualification number: 601/7845/0 TQUK Level 2 Award in Promoting Employment in Social Care (RQF) 30 For Adults Designed to equip learners with the skills needed to promote careers and jobs in the Social Care sector to individuals looking to secure employment. It includes the development of effective presentation skills. Guided learning: 48 hours Qualification number: 601/7721/4 TQUK Level 2 Award in Supporting Activity Provision in Health and Social Care (RQF) 30 For Adults Designed for learners looking to gain an understanding of the role that organised activities can play in supporting those using care services. Guided learning: 62 hours Qualification number: 601/7708/1 48

49 Health & Social Care TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (QCF) 40 For Adults Designed to develop knowledge and understanding of a range of key issues, including: equality and diversity, safeguarding, duty of care, health and safety, person centred approaches and handling information. This qualification forms part of the popular Health and Social Care apprenticeship. Guided learning: 179 hours Qualification number: 601/4040/9 For Adults TQUK Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (QCF) Designed for learners who wish to develop knowledge and understanding of the importance of dignity and safeguarding in an adult health and social setting. Guided learning: 145 hours Qualification number: 601/4344/7 40 TQUK Level 2 Diploma in Clinical Healthcare Support (RQF) 50 For Adults Designed to provide learners with a huge choice of optional units allowing them to tailor their learning. It is for individuals looking to develop the knowledge and skills essential for a successful career in Health and Social Care. Guided learning: 343 hours Qualification number: 601/7719/6 TQUK Level 2 Diploma in Health and Social Care (Adults) for England (QCF) 50 For Adults Designed to develop skills and knowledge relating to person centred approaches to care, communication and personal development. It forms part of the Intermediate apprenticeship in Health and Social Care. Guided learning: 319 hours Qualification number: 601/3750/2 TQUK Level 3 Award in Training the Care Trainer (QCF) 40 For Adults Designed to help learners develop skills needed to be successful within in the health and social care industry, including the principles of teaching, learning and assessment, embedding and assessing language, literacy and numeracy and assessing skills, knowledge and competence in a health or social care setting. Guided learning: 42 hours Qualification number: 601/6818/3 49

50 Health & Social Care TQUK Level 3 Certificate in Activity Provision in Social Care (RQF) 50 For Adults Designed for learners wanting to develop their understanding of the role that activity provision can play in rehabilitation, therapy and support for users of care services. Guided learning: 126 hours Qualification number: 601/7707/X TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (QCF) 50 For Adults Designed to develop skills and knowledge relating to person centred approaches to care, communication and personal development. It forms part of the higher level apprenticeship in Health and Social Care and may be suitable for those with team leader responsibilities. Guided learning: 190 hours Qualification number: 601/4041/0 TQUK Level 3 Diploma in Allied Health Profession Support (RQF) 60 For Adults Designed for learners who are looking to develop knowledge and skills in a wide range of areas relating to working within a health care workforce supporting other health care professionals. Guided learning: 373 hours Qualification number: 601/7722/6 TQUK Level 3 Diploma in Clinical Healthcare Support (RQF) 60 For Adults Designed to provide opportunity to build upon existing skills and knowledge and allows for specialisation with a variety of optional units. Learners are likely to have already undertaken the Level 2 Diploma in Clinical Healthcare Support or to have some experience working in the sector. Guided learning: 343 hours Qualification number: 601/7720/2 TQUK Level 3 Diploma in Health and Social Care (Adults) for England (QCF) 60 For Adults Designed for learners working in a variety of roles in health, social care or children and young people s settings whose job role is within, for example, a residential setting, primary care environment, day services, personal assistance and domiciliary services. Guided learning: 315 hours Qualification number: 601/3878/6 50

51 Health & Social Care TQUK Level 3 Diploma in Postnatal Care (RQF) 90 For Adults Designed to develop learners knowledge and skills related to the care of parents and infants in the early days after delivery. This includes postnatal care of mothers, care of the infant and a range of massage techniques to benefit the mother and infant. Guided learning: 126 hours Qualification number: 603/1619/6 Level 4 Diploma in Health Promotion and Management (RQF) 85 For Adults Designed to develop learners knowledge and understanding of health promotion management, lifestyle and risk assessment and to enable the learners to put the knowledge into practice. Units include sports nutrition and diet, health promotion in the community and healthy promotion in schools. Guided learning: 120 hours Qualification number: 603/1382/1 For Children & Young People TQUK Level 1 Award in Introduction to Health, Social Care and Children s and Young People s Settings (QCF) Designed for learners looking to gain an understanding of health and social care and the core skills required to effectively contribute to a workforce in the sector. Guided learning: 86 hours Qualification number: 601/5284/9 20 For Children & Young People TQUK Level 1 Certificate in Introduction to Health, Social Care and Children s and Young People s Settings (QCF) Designed for learners who have little or no experience who may be interested in taking up a role in a health and social care setting or prepare for further learning in this area. Optional units allow learners to specialise their learning. Guided learning: 212 hours Qualification number: 601/6217/X 40 For Children & Young People TQUK Level 2 Award in Employment Responsibilities and Rights in Health, Social Care or Children and Young People s Settings (QCF) Designed to help develop knowledge of the statutory responsibilities and rights of employers within their own area of work. It will also analyse how the role fits in within the wider context of the sector. Guided learning: 24 hours Qualification number: 601/4052/

52 Health & Social Care For Children & Young People TQUK Level 2 Award in Food Safety in Health and Social Care and Early Years and Childcare Settings (RQF) Designed to introduce learners to the knowledge and skills required to apply food safety principles effectively. It could form part of preparation for or progression to employment provided a real work environment is available. Guided learning: 15 hours Qualification number: 601/7970/3 30 For Children & Young People TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (QCF) Designed to provide learners with the key skills they need to be successful, including how to support individuals to eat and drink, contributing to promoting nutrition and hydration in health and care settings and encouraging individuals to select suitable options for food and drink. Guided learning: 58 hours Qualification number: 601/7427/4 35 For Children & Young People TQUK Level 2 Award in Safeguarding and Protecting Children and Young People (QCF) Designed for learners wishing to develop knowledge and understanding of how to safeguard and protect children, young people and practitioners in the workplace including how to respond to evidence or concerns that a child or young person has been abused. Guided learning: 10 hours Qualification number: 601/3025/8 25 For Children & Young People TQUK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People s Services (England) (QCF) Designed for learners looking to develop the knowledge and skills required by managers and leaders in the health and social care sector. Achieving the qualification should enable learners to innovate and respond to a changing environment and to meet challenges and opportunities within the sector. Guided learning: 586 hours Qualification number: 601/5590/5 100 Medical Conditions & Medicine Management TQUK Level 1 Award in Assisting Health Related Activity Sessions (RQF) Designed to introduce learners to the planning and delivery of activity sessions and could form part of preparation for and progress to employment. Guided learning: 25 hours Qualification number: 601/7969/

53 Health & Social Care Medical Conditions & Medicine Management TQUK Level 1 Award in Substance Misuse Awareness (QCF) Designed for learners who wish to develop an understanding of which substances are commonly misused and why; how to recognise possible signs of substance misuse; the social and personal effects of substance misuse; and the perceptions of and responses to substance misuse. Guided learning: 13 hours Qualification number: 601/3760/5 20 Medical Conditions & Medicine Management TQUK Level 2 Award in Awareness of Diabetes (QCF) Designed for learners seeking to understand the basics of diabetes including how to respond to hyperglycaemia and hypoglycaemia and the differences between type two and type one. Guided learning: 20 hours Qualification number: 601/4616/3 20 Medical Conditions & Medicine Management TQUK Level 2 Award in Delivering Chair-Based Exercise (RQF) Designed to help learners develop skills needed to be successful within the health and social care industry, including an introduction to the values and principles of adult social care, plan and deliver chair-based exercise for frailer older adults and disabled adults. Guided learning: 37 hours Qualification number: 601/7944/2 30 Medical Conditions & Medicine Management TQUK Level 2 Award in Delivering Seated Recreational Physical Activities (RQF) Designed to help learners develop skills needed to be successful within the health and social care industry, including an introduction to the values and principles of adult social care, the plan and delivery of seated recreational activities and considerations for the safe delivery of those activities. Guided learning: 29 hours Qualification number: 601/7947/8 30 Medical Conditions & Medicine Management TQUK Level 2 Award in Stroke Awareness (RQF) Designed to help learners develop skills needed to be successful within the health and social care industry, including the ability to identify the changes within the brain which are associated with stroke, identifying the key stages of stroke and describing why stroke is a medical emergency. Guided learning: 28 hours Qualification number: 601/7939/

54 Health & Social Care Medical Conditions & Medicine Management TQUK Level 2 Certificate in Understanding the Safe Handling of Medicines (QCF) Designed for learners with responsibility for the administration, storage, to disposal of and to process medicines safely. This qualification provides learners with an understanding of medication and prescriptions and could form part of a learner s CPD. Guided learning: 110 hours Qualification number: 601/4050/1 40 Medical Conditions & Medicine Management TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (QCF) Designed for learners who have responsibilities for physically assisting and moving individuals in a health care setting. The qualification covers how to assist people after falls and move them in a safe manner using specialist equipment. Guided learning: 140 hours Qualification number: 601/7428/6 40 Medical Conditions & Medicine Management TQUK Level 2 Certificate in Understanding the Care and Management of Diabetes (QCF) Designed for someone working in a health and social care setting, or someone with a close friend of relative with the condition who wishes to understand a little more about how to assist with their care. Guided learning: 105 hours Qualification number: 601/4617/5 40 Medical Conditions & Medicine Management Medical Conditions & Medicine Management Level 3 Certificate in Understanding Substance Misuse (RQF) Designed for learners who are looking for further knowledge in understanding substance misuse within the Health and Social Care industry sector, this level 3 certificate will provide them with the key skills they need to be successful. Including understanding drug use; facts, effects, symptoms and attitudes, understanding responses to substance misuse and understanding alcohol. Guided learning: 65 hours Qualification number: 603/0154/5 TQUK Level 3 Award in Inducting Others in the Assisting and Moving of Individuals in Social Care (RQF) Designed to provide continuous professional development to equip supervisors and managers with the skills to carry out effective induction of their staff in assisting and moving. It is recommended that it is combined with an appropriate train the trainer qualification. Guided learning: 40 hours Qualification number: 601/7937/

55 Health & Social Care Medical Conditions & Medicine Management TQUK Level 3 Certificate in Stroke Care Management (RQF) Designed to help learners develop skills needed to be successful within in the health and social care industry, including the understanding of stroke care management, supporting individuals with specific communication needs and understanding sensory loss. Guided learning: 189 hours Qualification number: 601/7941/7 50 Medical Conditions & Medicine Management TQUK Level 3 Certificate in Working with Individuals with Diabetes (QCF) Designed for learners who work in any capacity with individuals who have diabetes, or wish to increase their awareness of the condition and how it is managed. Guided learning: 156 hours Qualification number: 601/4609/6 50 Infection & Nutrition TQUK Level 1 Award in Alcohol Awareness (RQF) Designed for learners who wish to develop their knowledge and understanding of alcohol, it s use and misuse. It develops and recognises learners personal knowledge and skills which can be applied to aspects of every day and working life. Guided learning: 27 hours Qualification number: 601/7841/3 50 Infection & Nutrition TQUK Level 1 Award in Healthy Living (RQF) Designed for learners who wish to improve their knowledge and understanding to enable them to adopt a healthy lifestyle. This qualification develops and recognises learners personal knowledge and skills to prepare them for further learning or training. Guided learning: 10 hours Qualification number: 601/7813/9 20 Infection & Nutrition TQUK Level 1 Award in Nutrition and Health (RQF) Designed to allow learners to build a basic understanding of the role of nutrition and healthy eating in leading a balanced and healthy lifestyle. Guided learning: 43 hours Qualification number: 601/7843/

56 Health & Social Care Infection & Nutrition TQUK Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (QCF) Designed for learners looking to increase the level of their knowledge in the Principles of the Prevention and Control of Infection as part of overarching strategies to reduce the incidence of infection in health care settings and therefore protecting the health of staff and users of the services. Guided learning: 111 hours Qualification number: 601/5285/0 40 Infection & Nutrition TQUK Level 2 Certificate in Understanding Nutrition and Health (QCF) Designed for learners who wish to increase their knowledge and understanding of nutrition and healthy eating. It is relevant to them if they promote healthy eating and to those who are interested in a career in health or nutrition. Guided learning: 126 hours Qualification number: 601/4656/4 30 Infection & Nutrition TQUK Level 2 Award in Prevention and Control of Infection (QCF) This qualification is designed for learners who wish to develop knowledge and understanding of the prevention and control of infections including legislation, policies, systems and procedures relating to prevention and control of infections. Guided learning: 70 hours Qualification number: 601/3486/0 30 Infection & Nutrition TQUK Level 6 Diploma in Health Care and Nutritional Therapy (RQF) Designed for learners who wish to develop their knowledge to identify, assess potential imbalances and specific requirements related to nutrition. Topics include applied nutrition and health care, the application of nutritional therapy to health care through food and exercise and applied nutrition for vegetarians and vegans. Guided learning: 120 hours Qualification number: 603/1607/X 85 TQUK Level 2 Award in Awareness of End of Life Care (RQF) 30 End of Life Care Designed to provide an introduction to and develop understanding of working in end of life care. It is relevant as an introduction for those working or planning to work in a role which involves end of life care. Guided learning: 28 hours Qualification number: 601/7938/7 56

57 Health & Social Care TQUK Level 2 Certificate in Understanding End of Life Care (QCF) 40 End of Life Care Designed for learners who likely to be in employment in a health and social care setting and have responsibilities for caring for patients nearing the end of their life. Guided learning: 110 hours Qualification number: 601/5336/2 TQUK Level 3 Award in Awareness of End of Life Care (RQF) 40 End of Life Care Designed for learners who wish to develop their understanding of working in end of life care, learning how to provide support when working in end of life care and how to support individuals during the last days of life. It is relevant for those working or planning to work in an role which involves end of life care. Guided learning: 89 hours Qualification number: 601/7716/0 TQUK Level 3 Certificate in the Principles of End of Life Care (QCF) 50 End of Life Care Designed for learners who work to look after individuals as they near the end of their life. This qualification helps to develop understanding of how to communicate, maintain dignity and bereavement care. Guided learning: 141 hours Qualification number: 601/4300/9 TQUK Level 3 Certificate in Working in End of Life Care (RQF) 50 End of Life Care Designed for learners who wish to develop the learner s knowledge and skills relevant to working in end of life care; communication, assessment and care planning and person centered approaches during end of life care. This qualification also addresses care during the final hours of life and bereavement care. Guided learning: 191 hours Qualification number: 601/7717/2 End of Life Care TQUK Level 5 Certificate in Leading and Managing Services to Support End of Life and Significant Life Events (RQF) Designed to develop skills and knowledge to support managers who lead and manage end of life care services. The aim is to promote positive experiences for individuals and their families at the end of life. Guided learning: 127 hours Qualification number: 601/7950/

58 Health & Social Care Mental Health Care TQUK Level 1 Award in Mental Health Awareness (RQF) Designed to provide a good introduction to the subject of mental health, the various illnesses and treatment routes available to sufferers. It would provide a good basis for further learning in the area leading to a career in mental health care. Guided learning: 24 hours Qualification number: 601/7842/5 20 Mental Health Care TQUK Level 1 Certificate in Well-Being (RQF) Designed for learners who are looking to for an introduction to well-being within the health and social care industry. This Level 1 Certificate will provide them with the key skills they need to be successful - including introduction to stress management, awareness of mental health and awareness of substance misuse. Guided learning: 103 hours Qualification number: 601/7846/2 30 Mental Health Care TQUK Level 2 Award in Awareness of Dementia (QCF) Designed for learners who care for individuals with dementia either in a work or personal setting could benefit from this qualification. It helps to develop understanding of the role equality and diversity in providing person centred care to individuals. Guided learning: 72 hours Qualification number: 601/4053/7 30 Mental Health Care TQUK Level 2 Award in Supporting Individuals with Learning Disabilities (QCF) Designed for learners who wish to develop knowledge and competence to support individuals with learning disabilities either in an educational context or more widely. Guided learning: 88 hours Qualification number: 601/6068/8 30 Mental Health Care Level 2 Certificate in Mental Health Awareness (RQF) Designed for learners who are looking to further their knowledge of mental health awareness within the Health and Social Care industry sector, this certificate will provide learners with the key skills necessary to be successful. Including the understanding of stress, anxiety, bipolar disorder, dementia and depression. Guided learning: 130 hours Qualification number: 603/0156/

59 Health & Social Care Mental Health Care TQUK Level 2 Certificate in Dementia Care (RQF) Designed to develop learners understanding, skills and competences of what dementia is and how to support individuals, including understanding models of dementia and disability, understanding person-centred care, and understanding how to communicate with individuals who have dementia. Guided learning: 134 hours Qualification number: 601/7940/5 40 Mental Health Care TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (QCF) Designed for learners who wish to develop knowledge and competence for individuals who have a job role which involves supporting individuals with learning disabilities. Guided learning: 145 hours Qualification number: 601/7429/8 40 Mental Health Care TQUK Level 2 Certificate in the Principles of Dementia Care (QCF) Designed for learners who wish to develop their knowledge and understanding of dementia care to help further their career in health and social care, or who care for a dementia patient in a domestic context. Guided learning: 123 hours Qualification number: 601/5360/X 40 Mental Health Care TQUK Level 2 Certificate in Understanding Working in Mental Health (QCF) Designed for learners who wish to develop their knowledge and understanding relating to working in the mental health sector, including approaches to care, duties of care and mental health issues. Guided learning: 120 hours Qualification number: 601/5435/4 40 Mental Health Care TQUK Level 3 Award in Awareness of Dementia (QCF) Designed for learners who are already working in health and social care and wish to expand their knowledge of working with dementia, however as the qualification is knowledge based it would also be useful as preparation for work in the sector. Guided learning: 86 hours Qualification number: 601/7430/

60 Health & Social Care Mental Health Care TQUK Level 3 Award in Awareness of the Mental Capacity Act 2005 (RQF) Designed to introduce learners to the Mental Capacity Act 2005 to support the implementation of the Act in the sector. It provides an opportunity to develop knowledge of the subject. Guided learning: 28 hours Qualification number: 601/7946/6 40 Mental Health Care TQUK Level 3 Award in Supporting Individuals with Learning Disabilities (RQF) Designed for people who already work in Health and Social care but are new to learning disability services, work in learning disability services and want CPD, work with individuals with learning disabilities, or other roles such as employment care adviser or palliative care professional and wish to develop their service. Guided learning: 83 hours Qualification number: 601/7948/X 40 Mental Health Care TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF) Designed for people who already work in Health and Social care but are new to learning disability services, work in learning disability services and want CPD, work with individuals with learning disabilities, have other roles such as employment care adviser or palliative care professional and wish to develop their service. Guided learning: 83 hours Qualification number: 601/7943/0 50 Mental Health Care TQUK Level 3 Certificate in Understanding Mental Health Care (QCF) Designed for learners whose job involves supporting people with mental health problems and who wish to gain a better understanding of mental health problems and how to care for, support and manage risks for individuals with mental health problems. Guided learning: 77 hours Qualification number: 601/4647/3 50 TQUK Level 2 Award in Counselling Skills (RQF) 25 Counselling Designed for learners who are looking for an introduction to counselling skills within the health and social care industry. This Level 2 Award will provide them with the key skills they need to be successful including an introduction to counselling skills theories and diversity and ethics in the use of counselling skills. Guided learning: 30 hours Qualification number: 601/7802/4 60

61 Health & Social Care TQUK Level 2 Award in Counselling Skills and Personal Development (RQF) 25 Counselling Designed to provide learners with the key skills they need to be successful within the health and social care industry including the identifying of motivation for helping others, benefits of giving and receiving feedback for personal development and how to develop skills and qualities in the future. Guided learning: 30 hours Qualification number: 601/7803/6 TQUK Level 2 Award in Introduction to Counselling Theories (RQF) 20 Counselling Designed for learners who are looking for an introduction to counselling theories within the health and social care industry. This Level 2 Award will provide them with the key skills they need to be successful including the describing of key elements of psychodynamic theory and person-centred theory. Guided learning: 30 hours Qualification number: 601/7804/8 TQUK Level 2 Certificate in Counselling Skills (RQF) 30 Counselling Designed for learners who are looking to further their knowledge in counselling skills within the health and social care industry. This certificate will provide them with the key skills needed to be successful, including an introduction to counselling skills theories and how to apply diversity and ethics in the use of counselling skills. Guided learning: 120 hours Qualification number: 601/7815/2 61

62 Childcare People of all ages often need training to get the and skills they need to do a particular job or to move on with their respective careers in a particular sector. And the Childcare sector is no different. Our wide range of awards and provide learners with the skills, knowledge, principles and processes for them to be successful within the Childcare sector. These ensure your staff have the skills they need. Potential job roles include Early Years Educator, Education Welfare Officer, Communication Support Worker, Teaching Assistant, Special Educational Needs Teacher and Community Education Co-ordinator. TQUK Level 1 Award in Caring for Children (QCF) 30 Childcare Designed for learners who are working towards a career in childcare. This qualification will help those who wish to apply the knowledge of caring for children more widely in a domestic context. Guided learning: 85 hours Qualification number: 601/6436/0 TQUK Level 1 Award in Working with Children (RQF) 20 Childcare Designed to provide learners with the key skills they need to be successful, including how to create a safe environment for young children, how to work in a team and how to provide a range of appropriate play activities for young children. Guided learning: 100 hours Qualification number: 601/7849/8 TQUK Level 1 Certificate in Caring for Children (QCF) 70 Childcare Designed for learners who are working towards a career in childcare and those who wish to apply the knowledge of caring for children more widely in a domestic context. Guided learning: 229 hours Qualification number: 601/6437/2 62

63 Childcare TQUK Level 1 Diploma in Caring for Children (QCF) 70 Childcare Designed for learners who are working towards a career in childcare and those who wish to apply the knowledge of caring for children more widely in a domestic context. Guided learning: 320 hours Qualification number: 601/6438/4 TQUK Level 2 Award in Babysitting (RQF) 30 Childcare Designed for learners of all ages but particularly young learners to give them confidence in a babysitting context. The qualification may be achieved for personal growth and enjoyment but may stimulate interest in further learning or training as progression to employment in the childcare sector. Guided learning: 43 hours Qualification number: 601/7655/6 TQUK Level 2 Certificate for the Children and Young People s Workforce (QCF) 55 Childcare Designed for learners who are looking to work in the caring of children and young people and gain skills and knowledge in areas such as supporting development, safeguarding and communicating. This qualification forms part of the Intermediate Apprenticeship for the Children s and Young People s Workforce. Guided learning: 261 hours Qualification number: 601/6423/2 Level 3 award in ICT in Early Years (RQF) 40 Childcare Designed for learners who wish to develop their knowledge and understanding of information technology in early years education. Two mandatory units include facilitate good practice in the use of ICT in Early Years settings and supporting children s learning using ICT. Guided learning: 47 hours Qualification number: 603/1014/5 Level 3 Diploma for the Children s Workforce (Early Years Educator)(RQF) 90 Childcare Designed for learners who work, or wish to work, with children from birth to 5 years old in a variety of settings. The qualification prepares learners for employment as Early Years Educators, enabling them to work with children from birth to 5 years and gain knowledge of children aged 5 to 7 years. Guided learning: 367 hours Qualification number: 601/7670/2 63

64 Cleaning & Support Services Our Cleaning and Support Services are for anyone who works as a cleaner, cleaning supervisor or is wishing to embark on a career with the Cleaning Support Services industry. The optional units which can be attached to our range of allows learners to gain some specialist skills including cleaning soft floors and furnishings or in confined spaces, whilst some of the can also contribute to part of the Cleaning and Support Services apprenticeships. Alternatively, our Level 3 Diploma allows learners to earn skills in supervising, risk assessment, solving customer service problems, training staff and performance management to boost their set of skills with the industry sector along with potentially improving their status within the sector. Cleaning & Support TQUK Level 2 Certificate in Cleaning and Support Services Skills (QCF) Designed for learners wanting to develop the skills and competence required to work in the cleaning and support services sector and to prepare them for further training in the sector. Optional units allow learners to specialise in areas such as cleaning soft floors and furnishings or in confined spaces. Guided learning: 130 hours Qualification number: 601/6595/9 50 Cleaning & Support TQUK Level 2 Certificate in Cleaning Principles (QCF) Designed for learners wishing to develop knowledge relating to in the cleaning and support services sector and to prepare for further training in the sector. This qualification forms part of the Intermediate Cleaning and Environmental Support Service Apprenticeship. Guided learning: 110 hours Qualification number: 601/6594/7 50 Cleaning & Support TQUK Level 3 Diploma in Cleaning Supervision Skills (QCF) Designed for learners wishing to develop the skills and competences required to work as a supervisor/ team leader in the cleaning and support services sector. These include supervisory skills, risk assessment, solving customer service problems, training staff and performance management. Guided learning: 227 hours Qualification number: 601/6593/

65 Hospitality & Catering Looking to start a career within the Hospitality and Catering industry? Our portfolio of have been designed with industry experts to help any learner develop their skills and knowledge to be successful in their careers, from cookery to food safety, catering principles to food and beverage services. We have a range of to suit everyone who is looking to pursue a new career or those wishing to develop the skills they have already acquired in the sector. As one of the UK s largest earning sectors, there are plenty of career opportunities available for anyone who completes any of our Hospitality and Catering. Hospitality & Catering TQUK Level 1 Award in Fusion Home Cookery Skills (RQF) Designed for learners who will develop their cooking skills by exploring recipes for nutritious meals. Each recipe will be underpinned with knowledge about planning and sourcing food, hygiene and food safety. Learners will develop the skills and knowledge required to cook different elements of a meal and to serve them at the same time. Guided learning: 12 hours Qualification number: 601/8139/4 25 Hospitality & Catering TQUK Level 1 Award in Introduction to Employment in the Hospitality Industry (RQF) Designed for learners who wish to develop their knowledge and understanding of the hospitality industry in preparation for employment and /or further training and. Guided learning: 69 hours Qualification number: 601/7008/6 30 Hospitality & Catering TQUK Level 1 Diploma in Introduction to Professional Cookery (RQF) Designed to give learners an opportunity to develop skills in and knowledge of professional cookery as preparation for employment and further training in the sector. Guided learning: 450 hours Qualification number: 601/7011/

66 Hospitality & Catering Hospitality & Catering Level 2 Award in Barista Skills (RQF) Designed for learners who wish to learn more about the skills involved to be a successful barista, including understanding the range of drinks offered by baristas, how to set up and operate a barista work station, how to prepare and serve drinks and being able to clean and check equipment and work area. Guided learning: 20 hours Qualification number: 603/1277/4 15 Hospitality & Catering TQUK Level 2 Award for Personal Licence Holders (QCF) Designed for learners who work on a premises that serve alcohol and need to meet the statutory requirements of the Licensing Act 2003 by holding a personal licence. Guided learning: 8 hours Qualification number: 601/6508/X 20 Hospitality & Catering TQUK Level 2 Award in Licensed Retailing (QCF) Designed to develop the knowledge and understanding which the learner needs to work in the licensed retail sector. This includes Licensed Hospitality Operations and the Legal and Social Responsibilities of a Personal License Holder. Guided learning: 38 hours Qualification number: 601/7015/3 20 Hospitality & Catering TQUK Level 2 Certificate in Hospitality and Catering Principles (Beverage Service) (RQF) Designed for learners in employment or seeking employment in the industry. Several pathways are available so that the qualification meets the requirements for a wide range of job roles. Guided learning: 91 hours Qualification number: 601/6381/1 50 Hospitality & Catering TQUK Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Service) (RQF) Designed for learners in employment or seeking employment in the industry. Several pathways are available so that the qualification meets the requirements for a wide range of job roles. Guided learning: 110 hours Qualification number: 601/6382/

67 Hospitality & Catering Hospitality & Catering TQUK Level 2 Certificate in Hospitality and Catering Principles (Food Service) (RQF) Designed for learners in employment or seeking employment in the industry. Several pathways are available so that the qualification meets the requirements for a wide range of job roles. Guided learning: 100 hours Qualification number: 601/6384/7 50 Hospitality & Catering TQUK Level 2 Certificate in Hospitality and Catering Principles (Hospitality Services) (RQF) Designed for learners in employment or seeking employment in the industry. Several pathways are available so that the qualification meets the requirements for a wide range of job roles. Guided learning: 105 hours Qualification number: 601/6386/0 50 Hospitality & Catering TQUK Level 2 Certificate in Hospitality and Catering Principles (Professional Cookery) (RQF) Designed to develop learners knowledge and understanding of the principles which underpin professional cookery. These include safe working environments, food safety, teamwork and handling and cleaning knives. Guided learning: 148 hours Qualification number: 601/7010/4 50 Hospitality & Catering TQUK Level 2 Certificate in Professional Indian Cuisine (RQF) Designed to cover topics that include spice blending and cooking methods including using the Tandoori oven and open flame grill. Preparation, cooking and finishing of vegetables, meat, fish, pulse, sauce, and poultry will also be covered in the context of fresh Indian food. Guided learning: 259 hours Qualification number: 601/7771/8 35 Hospitality & Catering TQUK Level 2 Diploma in Professional Cookery (RQF) Designed to develop kills required in professional cookery including food safety, working effectively in a team, handling knives and preparing and cooking a range of foods such as poultry, breads, soups and hot sauces. Guided learning: 453 hours Qualification number: 601/7012/

68 Hospitality & Catering Hospitality & Catering TQUK Level 2 Diploma in Professional Indian Cuisine (RQF) Designed for learners wishing to develop the knowledge and skills to cook Indian food to a professional standard. The aim is to prepare learners for employment as a fusion curry chef in a professional restaurant, cafe, pub, corporate canteen or school kitchen, or to apply the culinary skills as an amateur cook. Guided learning: 473 hours Qualification number: 601/7796/2 45 Hospitality & Catering TQUK Level 2 NVQ Diploma in Beverage Service (RQF) Designed to develop and confirm learners skills and competences in a variety of job roles within the hospitality sector. There is a choice of designed to meet the needs of different parts of the sector. Guided learning: 266 hours Qualification number: 601/6391/4 60 Hospitality & Catering TQUK Level 2 NVQ Diploma in Food and Beverage Service (RQF) Designed to meet the needs of different parts of the sector. Learners may use the to confirm their competence in a job role, progress to further training including apprenticeships or to further vocational. Guided learning: 279 hours Qualification number: 601/6392/6 60 Hospitality & Catering TQUK Level 2 NVQ Diploma in Food Service (RQF) Designed to develop and confirm learners skills and competences in a variety of job roles within the hospitality sector. There is a choice of designed to meet the needs of different parts of the sector. Guided learning: 294 hours Qualification number: 601/6394/X 60 Hospitality & Catering TQUK Level 2 NVQ Diploma in Hospitality Services (RQF) Designed to meet the needs of different parts of the sector. Learners may use the to confirm their competence in a job role, progress to further training including apprenticeships or to further vocational. Guided learning: 266 hours Qualification number: 601/6387/

69 Hospitality & Catering Hospitality & Catering TQUK Level 2 NVQ Diploma in Professional Cookery (RQF) Designed to develop skills and competence required in professional cookery including food safety, working effectively in a team, handling knives and preparing and cooking a range of foods such as poultry, breads, soups and hot sauces. Guided learning: 465 hours Qualification number: 601/7014/1 60 Hospitality & Catering TQUK Level 3 Award in Hospitality Supervision and Leadership Principles (RQF) Designed for learners in employment or seeking employment in the industry in a role which involves supervisory duties. It gives an introduction to the principles of supervisory skills in the hospitality sector. Guided learning: 78 hours Qualification number: 601/6389/6 40 Hospitality & Catering TQUK Level 3 Diploma in Advanced Professional Cookery (RQF) Designed to develop skills required in professional cookery including supervisory skills, practical gastronomy, preparing and cooking a range of foods including meat, vegetables, desserts and dough products It does not confirm workplace competence. Guided learning: 785 hours Qualification number: 601/7013/X 65 Hospitality & Catering TQUK Level 3 NVQ Diploma in Hospitality Supervision and Leadership (RQF) Designed to develop the skills and competences required to work at a supervisory level in the hospitality industry. The purpose is to confirm competence to support learners who are already in or are working towards a supervisory role in the hospitality sector. Guided learning: 206 hours Qualification number: 601/7044/X 65 Hospitality & Catering TQUK Level 3 NVQ Diploma in Professional Cookery (RQF) The TQUK Level 3 NVQ Diploma in Professional Cookery utilises mandatory and optional units to develop the skills required in professional cookery including the developing of working relationships, cooking a range of complex dishes, producing healthier dishes and developing menus. Guided learning: 360 hours Qualification number: 601/7018/

70 Hospitality & Catering Hospitality & Catering Level 4 Diploma in Professional Wedding Planning Management (UK and China)(RQF) Designed for learners who wish to learn more about professional wedding planning management. Eight mandatory units which include an introduction to professional wedding management, UK wedding traditions and customs, Chinese wedding traditions and customs and master of ceremony skills. Guided learning: 146 hours Qualification number: 603/1287/7 70 Beautifully designed with relevant and up-to-date content, this book is essential to everyone working within the food sector. - Simon Rimmer - 70

71 Employment Skills The days of a career for life are numbered. Most of the current generation will hold jobs with a variety of employers and move across different employment sectors throughout their lives. Training Qualifications UK has a number of awards designed to help people learn and develop key life skills in preparation for young people for joining the workforce. The awards, which include Volunteering, help young people to add to their knowledge and skills before embarking on the career of their choosing or on multiple career paths. Our Employment Skills sector includes in Life Skills, Volunteering, Understanding Employment, Business and Enterprise and Job Search and Employment Potential. TQUK Level 1 Award in Volunteering (QCF) 20 Volunteering Designed for learners who wish to develop into a volunteer role. This qualification will help individuals identify suitable voluntary opportunities and maintain appropriate standards when volunteering. Guided learning: 24 hours Qualification number: 601/6366/5 TQUK Level 2 Award in Volunteering (QCF) 22 Volunteering Designed for learners who wish to develop into a volunteer role. This qualification will help individuals identify suitable voluntary opportunities and maintain appropriate standards when volunteering. Guided learning: 24 hours Qualification number: 601/6367/7 TQUK Level 1 Award in Managing Personal Finances (RQF) 20 Life Skills Designed for learners who are looking for an introduction into managing personal finances, provide them with the skills needed to be successful, including the ability to identify problems that may occur if expenditure is greater than income and stating the advantages and disadvantages of different types of accounts. Guided learning: 20 hours Qualification number: 601/7814/0 71

72 Employment Skills TQUK Level 1 Award in Personal Development (RQF) 20 Life Skills Designed to provide learners with the key skills they need to be successful, including being able to identify sources of support and information about the rights and responsibilities and describe how these could help and give examples of barriers which may prevent the exercise of their rights. Guided learning: 40 hours Qualification number: 601/7840/1 TQUK Level 2 Award in Life Skills for Young People and Adults (QCF) 10 Life Skills Designed for learners looking to develop skills, knowledge and understanding to enable them to show appropriate levels of life awareness, structure, perception, behaviour and social responsibility which will enable awareness of life roles and responsibilities. Guided learning: 10 hours Qualification number: 601/6429/3 Employment Skills TQUK Level 1 Award for Skills for Employment in the Hospitality Industry (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed in the hospitality industry. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 51 hours Qualification number: 601/7982/X 25 Employment Skills TQUK Level 1 Award in Employability Skills (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 36 hours Qualification number: 601/7881/4 20 Employment Skills TQUK Level 1 Award in Job Search and Employment Potential (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 40 hours Qualification number: 601/7889/

73 Employment Skills TQUK Level 1 Award in Personal Safety Awareness (RQF) 20 Life Skills Designed to provide learners with the key skills they need to be successful, including identifying situations and actions that may put personal safety and possessions at risk and outlining major facts provided by crime statistics which may contribute to the fear of crime. Guided learning: 18 hours Qualification number: 601/7844/9 TQUK Level 1 Award in Skills for Employment (RQF) 20 Life Skills Designed for learners who wish to be introduced to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners Guided learning: 44 hours Qualification number: 601/7718/4 Employment Skills TQUK Level 1 Award in Stress Awareness (RQF) Designed for learners who are looking for an introduction to stress awareness within the employment skills sector. This award will provide them with the key skills they need to be successful, identifying of short-term and long-term effects of stress on a person and giving examples of situations that trigger own stress. Guided learning: 51 hours Qualification number: 601/7848/6 20 Employment Skills TQUK Level 1 Award in Understanding Employment, Business and Enterprise (RQF) Designed to provide learners with the key skills they need to be successful, including identifying what qualities are needed within a workforce to help a business/enterprise to be successful and identifying what makes good customer service. Guided learning: 20 hours Qualification number: 601/7812/7 20 Employment Skills TQUK Level 1 Certificate in Developing Skills for Employment (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs. Guided learning: 117 hours Qualification number: 601/7973/

74 Employment Skills TQUK Level 1 Certificate in Employability Skills (RQF) 20 Life Skills Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 90 hours Qualification number: 601/7890/5 TQUK Level 1 Certificate in Job Search and Employment Potential (RQF) 30 Life Skills Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 91 hours Qualification number: 601/7891/7 Employment Skills TQUK Level 1 Diploma in Skills for Employment in the Construction Industries (RQF) Designed to give an introduction to the skills required for working the construction sector which could form part of progression to and preparation for employment. Guided learning: 360 hours Qualification number: 601/7967/3 35 Employment Skills TQUK Level 2 Award in Developing Skills for Employment (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 48 hours Qualification number: 601/7979/X 30 Employment Skills TQUK Level 2 Award in Employability Skills (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 36 hours Qualification number: 601/7892/

75 Employment Skills TQUK Level 2 Award in Job Search and Employment Potential (RQF) 20 Life Skills Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 40 hours Qualification number: 601/7893/0 TQUK Level 2 Certificate in Developing Skills for Employment (RQF) 35 Life Skills Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 104 hours Qualification number: 601/7978/8 Employment Skills TQUK Level 2 Certificate in Employability Skills (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 90 hours Qualification number: 601/7894/2 30 Employment Skills TQUK Level 2 Certificate in Job Search and Employment Potential (RQF) Designed to introduce learners to a wide range of skills which will support them when seeking employment and once they are employed. A wide range of options are available so that the content can be tailored to the needs of individual learners. Guided learning: 93 hours Qualification number: 601/7895/4 30 Employment Skills TQUK Level 2 Certificate in Skills for Employment in the Construction Industries (RQF) Designed to give an introduction to the skills required for working in the construction sector which could form part of progression to and preparation for employment and to apprenticeships. Guided learning: 250 hours Qualification number: 601/7968/

76 Employment Skills Employment Skills Level 2 Diploma in Speedway Business Skills (RQF) Designed for learners who are looking to gain knowledge and understanding of Speedway Business Skills. Topics include the description of how sports psychology can enhance performance, safe manual handling of objects in a track side environment, understanding sports injuries and creating rider profiles. Guided learning: 953 hours Qualification number: 603/0176/

77 Building & Construction Designed to assist those who are looking to start or progress their career within the Building and Construction industry, our range of have the ability to ensure learners can excel in a variety of environments from designing and planning to on-site projects. From house extensions to high-rise flats, motorways and stadiums, the construction industry works tirelessly to meet the growing needs of modern life and our ever growing population. Potential career paths that can come of the Building and Construction sector include architects, technicians, landscape artists, geologists, civil engineers, geotechnical specialists, carpentry, stonemasonry, bricklaying and of course painting and decorating. Building & Construction TQUK Level 2 Diploma in Thermal Insulation (RQF) Designed for learners who are looking for an introduction to thermal insulation. This Level 2 Diploma will provide learners with the skills they need to be successful within the building and construction environment. Guided learning: 235 hours Qualification number: 601/7357/9 80 Building & Construction TQUK Level 2 Diploma in Wood Machining (RQF) Designed for learners who are looking for an introduction to wood machining. This Level 2 Diploma will provide them with the skills they need to be successful within the building and construction environment. Guided learning: 441 hours Qualification number: 601/7358/0 80 Building & Construction Level 2 NVQ Certificate in Insulation and Building Treatments (Construction)(RQF) Designed for learners who are looking to gain knowledge of insulation and building treatment, including how to conform to general health, safety and welfare in the workplace, conforming to productive working practices in the workplace and moving, handling and storing resources in the workplace. Guided learning: 97 hours Qualification number: 601/7415/

78 Building & Construction Building & Construction Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction)(RQF) Designed for learners who wish to learn about building maintenance multi-trade repair and refurbishment operations. Topics include: the moving, handling and storing resources, the erecting and dismantling access/working platforms and how to clear a site and handing over on completion. Guided learning: 223 hours Qualification number: 601/7385/3 80 Building & Construction Level 2 NVQ Diploma in Plastering (Construction)(RQF) Designed for learners who are looking to learn more about plastering within the construction industry. Topics include: conforming to general health, safety and welfare in the workplace, applying finishing plaster to prepared surfaces in the workplace and how to produce internal solid plaster finishes in the workplace. Guided learning: 122 hours Qualification number: 601/7386/5 80 Building & Construction Level 2 NVQ Diploma in Roofing Occupations (Construction)(RQF) Designed for learners who wish to learn about the following topics: installing underlay, battens and roofing components, installing plain tile roof coverings, installing pre-formed weathering flashings to roofs and repairing and maintaining fully supported lead and hard metal roofing, cladding and weathering. Guided learning: 128 hours Qualification number: 601/7660/X 80 Building & Construction TQUK Level 2 NVQ Certificate in Wall and Floor Tiling (Construction) (RQF) Designed for learners who are looking to earn a certificate in wall and floor tiling. This NVQ Certificate will provide them with the skills they need to be successful including the preparation of backgrounds prior to receiving wall and/or floor tiling. Guided learning: 104 hours Qualification number: 601/7361/0 65 Building & Construction TQUK Level 2 NVQ Certificate in Wood Occupations (Construction) (RQF) Designed for learners who are looking to earn a certificate in wood occupations. This NVQ Certificate will provide them with the skills they need to be successful within the construction industry - including the moving, handling and storing resources in the workplace. Guided learning: 120 hours Qualification number: 601/7384/

79 Building & Construction Building & Construction TQUK Level 2 NVQ Diploma in Accessing Operations and Rigging (Construction) (RQF) Designed for learners who are looking to learn more about accessing operations and rigging within the construction industry. This NVQ Diploma will provide them with the skills they need to be successful - including the erecting and dismantling of mobile and static scaffold towers in the workplace. Guided learning: 391 hours Qualification number: 601/7359/2 80 Building & Construction TQUK Level 2 NVQ Diploma in Decorative Finishing and Industrial Painting Occupations (Construction) (RQF) Designed for learners who are looking to learn more about decorative finishing and industrial painting within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful - including the applying of paint systems by brush and roller in the workplace. Guided learning: 224 hours Qualification number: 601/7441/9 80 Building & Construction TQUK Level 2 NVQ Diploma in Thermal Insulation (Construction) (RQF) Designed for learners who are looking to learn more about thermal insulation within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful - including the applying of insulation and finishes to cylindrical and flat surfaces in the workplace. Guided learning: 377 hours Qualification number: 601/7465/1 80 Building & Construction TQUK Level 2 NVQ Diploma in Trowel Occupations (Construction) (RQF) Designed for learners who are looking to learn more about trowel occupations within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful - including the erecting and setting out of masonry structures in the workplace. Guided learning: 224 hours Qualification number: 601/7466/3 80 Building & Construction TQUK Level 2 NVQ Diploma in Waterproof Membrane Roofing Systems (Construction) (RQF) Designed for learners who are looking to learn more about waterproof membrane roofing within the construction industry. This NVQ diploma will provide them with the key skills they need to be successful - including the preparing of surfaces and repairing of membrane roofing systems. Guided learning: 194 hours Qualification number: 601/7360/

80 Building & Construction Building & Construction TQUK Level 2 NVQ in Wood Machining (Construction/Sawmilling Extrusion) (RQF) Designed for learners who are looking to learn more about wood machining within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful - including the producing of sawn wood and wood-based products in the workplace. Guided learning: 260 hours Qualification number: 601/7509/6 80 Building & Construction TQUK Level 3 Diploma in Construction and the Built Environment (RQF) Designed for learners who are looking to further their knowledge of the construction industry. This Level 3 Diploma will provide them with the key skills they need to be successful - including knowledge of the science and materials used in construction and the built environment. Guided learning: 540 hours Qualification number: 601/7397/X 90 Building & Construction TQUK Level 3 NVQ Diploma in Construction Contracting Operations (RQF) Designed for learners who are looking to further their knowledge of construction contracting operations. This NVQ Diploma will provide them with the key skills they need to be successful, including how to prepare and process invitations to tender in construction and the developing and maintaining of working relationships. Guided learning: 300 hours Qualification number: 601/7396/8 90 Building & Construction TQUK Level 2 NVQ Diploma in Metal Decking and Stud Welding Occupations (Construction) (RQF) Designed for learners who are looking to learn more about metal decking and stud welding, including the preparing and operating of powered units, tools or pedestrian plant, machinery or equipment in the workplace and the installing of metal decking and edge trims in the workplace. Guided learning: 460 hours Qualification number: 603/6060/3 80 Building & Construction TQUK Level 3 NVQ Diploma in Decorative Finishing - Painting and Decorating (Construction) (RQF) Designed for learners who are looking to further their knowledge of decorative finishing. This NVQ Diploma will provide them with the skills they need to be successful - including how to apply paint systems to complex surfaces by brush in the workplace and the preparing of surfaces for painting/decorating. Guided learning: 412 hours Qualification number: 601/7394/

81 Building & Construction Building & Construction TQUK Level 3 NVQ Diploma in Stonemasonry (Construction) (RQF) Designed for learners who are looking to further their knowledge of stonemasonry within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful - including the erecting, producing and repairing of complex stonemasonry structures in the workplace. Guided learning: 297 hours Qualification number: 601/7362/2 90 Building & Construction TQUK Level 3 NVQ Diploma in Thermal Insulation (Construction) (RQF) Designed for learners who are looking to further their knowledge of thermal insulation. This diploma will provide them with the skills they need to be successful, including the ability to fabricate joints in thermal insulation protection using sheet metal and the fitting of sheet metal insulation protection. Guided learning: 421 hours Qualification number: 601/7387/7 90 Building & Construction TQUK Level 3 NVQ Diploma in Wall and Floor Tiling (Construction) (RQF) Designed for learners who are looking to further their knowledge of wall and floor tiling within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful; the producing of tiled, mosaic and stoned surface finishes along with providing drainage for tiled surfaces. Guided learning: 231 hours Qualification number: 601/7392/0 90 Building & Construction TQUK Level 3 NVQ Diploma in Wood Occupations (Construction) (RQF) Designed to provide learners with the key skills they need to be successful - including the installing of bespoke first and second fixing components and the setting up and using transportable cutting and shaping machines in the workplace. Guided learning: 327 hours Qualification number: 601/7395/6 90 Building & Construction TQUK Level 3 NVQ Diploma in Trowel Occupations (Construction) (RQF) Designed for learners who are looking to further their knowledge of trowel occupations within the construction industry. This NVQ Diploma will provide them with the key skills they need to be successful - including the erecting and setting out of masonry structures along with maintaining slate and tile roofing. Guided learning: 501 hours Qualification number: 601/7391/

82 Building & Construction Building & Construction Level 3 NVQ Diploma in Plastering (Construction)(RQF) Designed for learners who are looking to advance their skills in plastering. Topics include: conforming to general health, applying solid plaster to complex internal surfaces in the workplace, installing mechanically fixed plasterboard in the workplace and producing fibrous plaster components in the workplace. Guided learning: 307 hours Qualification number: 601/7510/2 90 Building & Construction Level 3 NVQ Diploma in Roofing Occupations (Construction)(RQF) Designed for learners who are looking to advance their knowledge roofing occupations. Topics include: installing underlay, battens and roofing components, installing double-lap artificial roof slates, stripping and reclaiming roof coverings and installing random natural roof slates with diminishing margins. Guided learning: 487 hours Qualification number: 601/7745/

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84 End-Point Assessment Training Qualifications UK is an approved Apprentice Assessment Organisation (AAO). This means that we are qualified and approved to deliver end-point assessment services for a number of apprenticeship standards. As per the Register of Apprentice Assessment Organisations, The register is a list of organisations that have been assessed as being suitable to conduct independent end-point assessments of apprentices and be in receipt of public funds. Only organisations present on the register are eligible to conduct an independent end-point assessment of apprentices. From May 2017, when an apprentice reaches the end of their training, they are required to undertake an end-point assessment as part of the apprenticeship programme. Our end-point assessment service includes everything that the apprentice, employer and training provider might need in order to achieve a successful apprenticeship programme. Our training packs include study tips and hints, revision guides, self-assessment forms, gateway checklists and guidance on what to expect during the assessment stage. We are approved to deliver end-point assessment in the following apprenticeship standards:: Adult Care Worker Lead Adult Care Worker Commis Chef Hospitality Team Member Hospitality Supervisor End-point assessment is not a qualification in its own right, but an independent assessment of an individual apprentice s standard of work and competence towards the end of their learning. Assessment will usually last three days and be conducted by an independent, experienced and qualified third-party assessor who has not been involved in the learner s training. Want to know more about the end-point assessment process? Contact the TQUK team by dropping us an at epa@tquk.org or alternatively, give us a call on

85 End-Point Assessment

86 End-Point Assessment Qualifications Apprenticeship Standards We are approved to provide end-point assessment for the following apprenticeship standards: Lead Adult Care Worker 450 Level 3 This standard is designed for people who have completed prior and/or related apprenticeships in adult care work and wish to gain skills and experience that would allow them to progress into a management role. Along with normal care worker duties, the learner, at the end of the apprenticeship, will be able to provide leadership, guidance and direction at the front line of care delivery, leading and supporting other care workers to comply with accepted standards in residential or nursing homes, day centres or some clinical healthcare settings. After an induction, where the apprentice will complete a Level 3 Diploma in Health and Social Care, the learner will undergo on-the-job training. Once the training is complete, they will undergo a final assessment conducted by a third-party assessor, which will include a situational judgement test of multiplechoice questions and a professional discussion about the learner s performance. The learner can go on to posts supervising other care workers, managing teams and creating an effective service to help individuals maintain their independence, dignity and control. Level: 3 Duration: months Funding band: 4 ( 3,000) Price payable at Registration: 112 Price payable at Gateway: 338 Adult Care Worker 450 Level 2 This standard is designed for learners who want to begin their careers in the Health and Social Care industry as Adult Care Workers. After an induction, apprentices will complete a Level 2 Diploma in Health and Social Care and undertake on and off-the-job training. Once the training is complete, and an assessment - including a situational judgement test and a professional discussion about performance - the learner will be able to serve as an Adult Care Worker or Personal Assistant in a residential or nursing home, day centre or clinical healthcare setting, providing high quality and compassionate care and support. Level: 2 Duration: months Funding band: 4 ( 3,000) Price payable at Registration: 112 Price payable at Gateway: 338 Commis Chef 1,350 Level 2 This standard is designed for individuals who want to climb the first rung of the ladder of their culinary career by becoming a Commis Chef. In this apprenticeship, the learner will undergo an initial assessment followed by on-the-job training where they will learn how to prepare food, carry out basic tasks and learn skills from a senior chef. After the apprenticeship, the learner will be assessed on their skills and competence and will undergo an on-demand test with situational multiple-choice questions, a practical observation in the kitchen with customer interaction, a creative culinary challenge and a professional discussion with the learner s independent assessor regarding the learner s performance. Once this standard is attained the learner could progress into other roles, like Chef de Partie or Senior Production Chef. Level: 2 Duration: months Funding band: 9 ( 9,000) Price payable at Registration: 337 Price payable at Gateway:

87 Hospitality Team Member 750 Level 2 This standard is designed for individuals who want to climb the first rung of the ladder of their hospitality career by becoming a Hospitality Team Member. The apprenticeship will prepare learners to perform in various hospitality roles, imparting skills and knowledge specifically designed for the industry, like recognising customer needs, knowing how to match those needs to products and working as part of a team to make customers feel welcomed and cared for. The learner will undergo an initial assessment and on-the-job training before their end-point assessment, which will include an on-demand multiple-choice question test, a practical observation of performance and skills, an 800 1,200 word assignment demonstrating knowledge gained and a professional discussion about the learner s progress. This standard was developed with the input from a trailblazer group that includes Hilton Worldwide, Mitchells and Butler, The Spirit Pub Company, McDonald s UK and PGL. Level: 2 Duration: 12 months Funding band: 7 ( 5,000) Price payable at Registration: 187 Price payable at Gateway: 563 Hospitality Supervisor 750 Level 3 This standard is designed for learners with experience in the hospitality industry wanting to familiarise themselves with management standards, preparing themselves to work across a variety of businesses such as bars, restaurants, cafes, conference centres or hotels. The apprenticeship will consist of an initial assessment, on-the-job training and an assessment conducted by a third-party assessor. The assessment will consist of an on-demand multiple-choice question test, a practical observation, a 2,000-5,000 word business proposal and presentation to be presented by the learner and a professional discussion about the learner s performance. Learners that complete this apprenticeship can progress into supervisory or management roles in the hospitality sector. Level: 3 Duration: 12 months Funding band: 7 ( 5,000) Price payable at Registration: 187 Price payable at Gateway: 563 Download our Apprenticeship Standard factsheets Click Here 87

88 Apprenticeships are the perfect way to learn, earn and excel in vocational subjects. TQUK firmly believes in the power of learning. Qualifications open doors and we believe that every young person should be able to walk through any door however they choose to walk through it. Supporting real-life, workplace experience with knowledge and principles that sit behind the practical aspects of a role, the apprenticeship model combines all of the practical and theory aspects that you need to begin your chosen career. And best of all, you get paid!

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90 Apprenticeship Guide An apprenticeship is made up of several key components. Here we hope to lay it all out for you and explain the big picture so you know exactly what you need in order to achieve an Apprenticeship with Training Qualifications UK. Knowledge Based Qualification (KBQ) Some apprenticeships include an individual KBQ (can also be known as a technical certificate or a technical knowledge qualification), whilst some other apprenticeship frameworks have an integrated qualification, which combines a KBQ and a competence based qualification (CBQ). Competence Based Qualification (CBQ) In an effort to ensure an apprentice is fully competent within their field or job role, an assessment is required both at the centre and within the workplace. However, it is also possible for an apprenticeship to have one combined qualification (CQ) which incorporates both the knowledge based qualification (KBQ) and competence based qualification (CBQ) requirements. Employment Rights and Responsibilities (ERR) Know your rights. Undertaking the employment rights and responsibilities (ERR) course of training allows every apprentice to understand the rights of both the employer and the employee under the employment law and how employment rights can be affected by other legislation too. The knowledge or competence area of the framework can cover this subject but sometimes there is a specific qualification within the apprenticeship as well. For instance, within the Intermediate and Advanced Level Adult Social Care Apprenticeship frameworks. Functional Skills At the cornerstone of any apprenticeship is the inclusion of functional skills. The bare minimum needed to achieve an Intermediate Apprenticeship is the successful completion of English and Mathematics at Level 1 and Level 2 in the same subjects for an advanced apprenticeship. And in addition to that, an ICT Functional Skills qualification may also be required. 90

91 Health & Social Care Apprenticeships Our wide range of Health and Social Care Apprenticeships offer learners numerous pathways into the Health and Social Care sector. We ll provide you with all the tools you ll need to help your learners develop the essential skills and experience to get on in the workplace. Adult Social Care Intermediate Level Level 2 Diploma in Health and Social Care (Adults) for England (QCF) Level 2 Certificate in Preparing to Work in Adult Social Care (QCF) Level 2 Award in Employment Responsibilities & Rights in Health, Social Care, Children & Young People s Settings (QCF) 96 Adult Social Care Advanced Level Level 3 Diploma in Health and Social Care (Adults) for England (QCF) Level 3 Certificate in Preparing to Work in Adult Social Care (QCF) Level 2 Award in Employment Responsibilities & Rights in Health, Social Care, Children & Young People s Settings (QCF) 104 Health Intermediate Level Level 2 Diploma in Health and Social Care (Adults) for England (QCF) TQUK Level 2 Award in Employment Responsibilities & Rights in Health, Social Care, Children & Young People s Settings (QCF) 64 Health Advanced Level Level 3 Diploma in Health and Social Care (Adults) for England (QCF) TQUK Level 2 Award in Employment Responsibilities & Rights in Health, Social Care, Children & Young People s Settings (QCF) 72 Clinical Health Intermediate Level Level 2 Diploma in Clinical Healthcare Support (RQF) 50 Clinical Health Advanced Level Level 3 Diploma in Clinical Healthcare Support (RQF) 60 91

92 Care, Leadership and Management Higher Level (General Adult Social Care) TQUK Level 5 Diploma in Leadership for Health, Social Care and Children and Young People s Services (England) (QCF) 100 Cleaning and Environmental Support Services Cleaning and Support Service Apprenticeships are designed to help those looking to join areas of profession in Passenger Transport, Caretaking, Cleaning, Street Cleansing, Hygiene and Cleaning Operations, Carpet and Flooring Cleaning Operations amongst others. Our range of apprenticeship pathways can help any individual be successful in their chosen job sector. Cleaning & Support Services Intermediate Level Level 2 Certificate in Cleaning and Support Services Skills (QCF) Level 2 Certificate in Cleaning Principles (QCF) 80 Cleaning & Support Services Advanced Level Level 3 Diploma in Cleaning Supervision Skills (QCF) 90 Business Administration & Management A high quality administrative role is essential to all businesses and organisations, whatever their product, function or sector. The apprenticeship frameworks provide the breadth and depth of skills and knowledge needed for employment in business and administration. Business Administration Intermediate Level Level 2 Diploma in Business Administration (QCF) 70 Business Administration Advanced Level Level 3 Diploma in Business Administration (QCF) 80 92

93 Business Administration Higher Level Level 4 NVQ Diploma in Business Administration (QCF) Level 4 Diploma in Business Administration (QCF) 144 Business and Professional Administration Higher Level TQUK 4 NVQ Diploma in Business Administration (QCF) TQUK 4 Diploma in Business Administration (QCF) 144 Hair & Beauty Apprenticeships Do you have creative flair and a keen desire to work in the hairdressing industry? Training Qualifications UK has a range of Hair and Beauty designed to help any apprentice not only start their journey into the sector but put them on a path to success. Barbering Intermediate Level TQUK Level 2 NVQ Diploma in Barbering 70 Beauty Therapy Advanced Level Level 3 NVQ Diploma in Beauty Therapy General (RQF) 80 Make Up Intermediate Level Level 2 NVQ Diploma in Beauty Therapy Make Up (RQF) 70 Make Up Advanced Level Level 3 NVQ Diploma in Beauty Therapy Make Up (RQF) 80 Massage Advanced Level Level 3 NVQ Diploma in Beauty Therapy Massage (RQF) 80 93

94 Hairdressing Intermediate Level Level 2 NVQ Diploma in Hairdressing (RQF) 70 Hairdressing Advanced Level Level 3 NVQ Diploma in Hairdressing (RQF) 80 Hospitality & Catering Apprenticeships The Hospitality and Catering Apprenticeships act as an entry and progression route for new staff in the sector, as well as giving existing staff the opportunity to up-grade their skills. Training in a range of settings, apprentices will undertake a range of duties including customer service, preparing and cooking food, serving drinks, working on reception and cleaning and preparing rooms. Hospitality Intermediate Level Pathways available in Food and Beverage Service & Hospitality Services Level 2 Certificate in Hospitality and Catering Principles (Beverage Service) (QCF) Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Service) (QCF) Level 2 Certificate in Hospitality and Catering Principles (Food Service) (QCF) Level 2 Certificate in Hospitality and Catering Principles (Hospitality Services) (QCF) Level 2 NVQ Diploma in Beverage Service (QCF) Level 2 NVQ Diploma in Food and Beverage Service (QCF) Level 2 NVQ Diploma in Food Service (QCF) Level 2 NVQ Diploma in Hospitality Services (QCF) 88 Hospitality Advanced Level Hospitality Supervision and Leadership pathway Level 3 NVQ Diploma in Hospitality Supervision and Leadership (QCF) Level 3 Award in Hospitality Supervision and Leadership Principles (QCF) 84 Catering and Professional Chefs Intermediate Level Pathway available as Professional Cookery Level 2 NVQ Diploma in Professional Cookery (QCF) Level 2 Certificate in Hospitality and Catering Principles (Professional Cookery) (QCF) 88 94

95 Childcare Apprenticeships Our range of Childcare Apprenticeships helps learners to gain all the key skills needed to be successful when working within the Childcare sector such as supporting development, safeguarding and communicating. Children and Young People s Workforce Intermediate Level Level 2 Certificate for the Children and Young People s Workforce (QCF) Level 2 Award in Employment Responsibilities and Rights in Health, Social Care Children and Young People s Settings (QCF) 68 Children and Young People s Workforce Advanced Level Pathways available in Early Years Educator & Children and Young People s Social Care Level 3 Diploma for the Children and Young People s Workforce (QCF) Level 2 Award in Employment Responsibilities and Rights in Health, Social Care, Children and Young People s Settings (QCF) 96 Computer & IT Apprenticeships Computing and IT apprenticeships provide learners with the tools to develop their skills and understanding of ICT, allowing them to learn more about the digital world, digital technology and how it can support a wide range of job roles and sectors. There is a greater demand on prospective employees to be computer literate with many programmes designed to streamline workloads and processes in the workplace. IT, Software, Web and Telecoms Professionals Intermediate Level TQUK Level 2 Diploma in ICT Professional Competence TQUK Level 2 Award in ICT Systems and Principles for Practitioners 72 IT, Software, Web and Telecoms Professionals Advanced Level TQUK Level 3 Diploma in ICT Professional Competence (RQF) TQUK Level 3 Certificate in ICT Systems and Principles (RQF)

96 Education & Training Apprenticeships Appropriately trained and deployed staff supporting teaching and learning in schools, play a crucial role in supporting pupils, parents and colleagues. Employers have helped to design these revised Apprenticeships to support the increasing demand for trained support staff in schools, attract new people to the sector, up skill the workforce and replace those who leave or retire. Supporting and Teaching in Schools Intermediate Level Level 2 Certificate in Supporting Teaching and Learning in Schools (QCF) 50 Supporting and Teaching in Schools Advanced Level Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (QCF) 55 Retail & Customer Service Apprenticeships In our largest sector, by name and subjects, TQUK can offer learners a multitude of career paths from Contact Centre Supervisors and Managers to Retail Experts, Visual Merchandisers and Retail Management. Each of the Apprenticeship pathways incorporates all the that learners need in order to be successful in their chosen sector. Retail Intermediate Level Pathways include Retail & Retail Specialist Level 2 Certificate in Retail Skills (QCF) Level 2 Certificate in Retail Knowledge (QCF) Level 2 Diploma in Retail Knowledge (QCF) Level 2 Diploma in Retail Skills (QCF) 84 Retail Advanced Level Level 3 Certificate in Retail Knowledge (QCF) Level 3 Diploma in Retail Skills (Sales Professional) (RQF) Level 3 Diploma in Retail Knowledge (QCF) 45 96

97 Contact Centre Operations Intermediate Level Level 2 NVQ Certificate in Contact Centre Operations (QCF) Level 2 Certificate in Contact Centre Operations (QCF) 80 Contact Centre Operations Advanced Level Level 3 NVQ Diploma in Contact Centre Operations (QCF) Level 3 Certificate in Contact Centre Operations (QCF) 108 Sales and Telesales Intermediate Level Level 2 NVQ Certificate in Sales (RQF) Level 2 Certificate in Principles of Sales (RQF) 80 Sales and Telesales Advanced Level Level 3 Certificate in Principles of Sales (RQF) Level 3 NVQ Diploma in Sales (RQF) 112 Marketing Intermediate Level Level 2 Certificate in Principles of Marketing (RQF) Level 2 NVQ Certificate in Marketing (RQF) 80 Marketing Advanced Level Level 3 Certificate in Principles of Marketing (RQF) Level 3 NVQ Diploma in Marketing (RQF) 116 Customer Service Intermediate Level Level 2 Diploma in Customer Service (RQF) 70 Customer Service Advanced Level Level 3 Diploma in Customer Service (RQF) 80 97

98 Visual Merchandising Advanced Level Level 3 Diploma in Retail Skills (Visual Merchandising) (RQF) Level 3 Certificate in Retail Knowledge (QCF) Level 3 Diploma in Retail Knowledge (QCF) 140 Management & Leadership Apprenticeships Our Management and Leadership Apprenticeships have been designed to assist learners who are aiming for a business based career. Potential jobs include team leaders, sections leaders, floor managers, help desk managers, team co-ordinators and any other potential team leading positions. Management Intermediate Level Team Leading pathway Level 2 Diploma in Team Leading (QCF) 70 Management Advanced Level Level 3 Diploma in Management (QCF) 80 Management Higher Level Level 4 NVQ Diploma in Management (QCF) Level 4 Diploma in Management and Leadership (QCF) 144 Leadership and Management Higher Level Level 5 NVQ Diploma in Management and Leadership (QCF) Level 5 Diploma in Management and Leadership (QCF)

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100 Section 96 Qualifications Section 96 is a section of the Learning and Skills Act It gives the Secretary of State the power to approve for delivery to young people aged less than 19 years old. Public funding is considered for which have been section 96 approved. For some funded institutions, such as maintained schools and academies, section 96 approval is required for the delivery of to young people. Each qualification is approved in accordance with its suitability to be delivered to students in the following age categories; Pre Check to see if a qualification is approved for government funding here. Skills Funding Agency: Funding Rates and Formula To find guidance and information regarding funding via the Skills Funding Agency (SFA). Please review the 2016/17* funding rates and formula here. *Please note: the funding rates and formulas change regularly and these should be reviewed yearly for the latest updates. 100

101 Skills Funding Agency Please note that this funding information is correct at the time of writing, and it is the responsibility of the provider to ensure eligibility of funding for their learners. ILM / CGLI does not accept any responsibility for errors made in determining eligibility or rates of funding. We strongly recommend that providers speak to the relevant funding agency to confirm eligibility and rates. These funding rules apply to England only. Scotland, Northern Ireland and Wales have different funding rules and providers operating in these nations should consult with the appropriate authority to confirm funding rules. The SFA are responsible for funding for people aged 19 plus via three major funding streams: the Adult Education Budget, Advanced Learner Loans and Apprenticeships. To see more information, click here. Funding The ever changing landscape of education and funding provisions is a minefield. We ll even admit that sometimes even we don t know which end is up. We believe that the easiest and simplest solution for you to find out if a qualification is government funded is to go right to the heart of the matter. 101