Customer Feedback Summary

Transcription

1 Customer Feedback Summary Of 83 customers surveyed, 43 responded Trust 100% Likely to Recommend 100% Communication 100% Professional & Organized 97% Punchlist 93% Problem Resolution 100% Construction Quality 100% Expertise 100% Employees & Subcontractors 97% Schedule 94% Recent Reviews & Published Comments Sep 04, 2018 I was most satisfied with the quality and end product. It's exactly what we wanted. It was excellent workmanship, and they went above and beyond on many aspects of the project. ; ; Matt G. Sep 04, 2018 HC Remodel and Design was fantastic and great to work with. They went above and beyond on many aspects of the project. I'd highly recommend them again. Page 1 of 5

2 Wagner L. Jun 23, 2018 Apr 03, 2018 Rick H. Apr 03, 2018 Mar 03, 2018 Laura S. Jan 24, 2018 Jan 16, 2018 We discovered from a recommendation of a tile contractor we have worked with in the past. The process, communication and finished product were excellent. Gary had some clever solutions and design elements that looked great and kept the project under budget. We would definitely use... Professional and responsive to every question I had. Everyone that worked at the house were respectful and trustworthy. They did a great job of communicating exactly what was going to happen and when. Gary and staff are professional and easy to work with. The finished basement looks great. An office that handles initial communication. No other contractor we contacted had office staff to help organize meetings or appointment reminders. I appreciated the professional approach, the help with selections, and a realistic budget. Gary was very thorough in explaining how he and his company worked and would work with me if I chose him as my contractor. He also took his time to explain the services provided. ; ; Dec 12, 2017 Everything! Everyone who stepped foot in my house was nice and willing to answer any questions I had. The job was completed bee the deadline, I look ward to working with them again. Page 2 of 5

3 Kristy G. Bellevue, NE Dec 12, 2017 Dec 11, 2017 Michelle H. Bellevue, NE Nov 06, 2017 Jun 02, 2017 Christian M. Jun 02, 2017 This is the second time I have worked with HC Remodel & Design, I am 100% pleased with everything that was done in both of my bathrooms. The crew and staff are awesome, I hope to work with them again when it comes time to work on my kitchen. I was satisfied with their quality and time to Gary took to explain everything to me in detail. I'm very pleased with the outcome of our newly remodeled kitchen! I love spending time in my new kitchen! They were such a wonderful crew of contractors to work with. They were great people because their personalities made the whole experience more pleasurable. HC REMODEL worked miracles cleaning up a mess from many mistakes from framing. I was most satisfied with the quality of the craftsmanship. They brought ideas that we didn't previously have from other contractors and that why we loved using them. Gary and his staff were a pleasure to work with, and I will definitely refer them other projects. ; ; Page 3 of 5

4 Ted T. Tim M. Mel K. May 30, 2017 Bryan K. May 26, 2017 It's always scary hiring someone you have never worked with bee. We always check out reviews and had very good reviews. I was very happy to discover the high marks were all true. Gary and his team did a great remodel of our master bathroom. They were great to work with and easy... I was satisfied with everything that they did. My bathroom was done 100% the way I had requested. Very professional, quality work. Constant communication as well. I highly recommend HC! I have known Mr. Haldeman a long time, he is highly professional, knowledgeable and has a lot of experience which he brings to every project. Highly recommend using HC Remodeling and Design. They permed work on our kitchen remodel. Removed an exterior window, reframed the exterior wall, installed exterior siding along some interior framing, lighting and drywall work. They were professional, polite, and permed the work at the price... Anyone going into construction in their home with people going in and out, Gary and his employees really made it as painless as possible. The workmanship, I could not be happier. Even though it is a disruption, it still is something they make as easy and as good the homeowner as possible. ; ; Page 4 of 5

5 Christine H. Pete M. LaVista, NE Rummel J. Mar 18, 2017 Johnson C. Gardner L. Evans A. is an excellent company to work with. They are very professional and holds their standards to a high regard so the customer gets a highquality product when they are done. The exceeded all expectations and we are quite pleased with the project and they followed through on everything they said they would. The short answer... Gary Haldeman is honest, creative, attentive, and delivers quality you cannot believe. We asked four things: make our master bathroom beautiful; make it appear bigger than it is; make it easy to clean; and make it super functional and durable. He delivered and then some, on... Exceptional attention to detail ad consideration of the clients needs throughout the process. Very strongly reccomend them to anyone. was fast to respond to my initial request. They followed up as stated and did the work as soon as I was available to start the project. They were a pleasure to work with. The professionalism of the team at HC Remodel and Design is second to none. Gary communicated frequently with me throughout the process, and the team showed up every day, on time, ready to work, worked all day, and cleaned up thoroughly every night. They were pleasant to work with and to have in the... ; ; Page 5 of 5