APPRENTICE (Marketing and Admissions)

Transcription

1 JOB DESCRIPTION and PERSON SPECIFICATION APPRENTICE (Marketing and Admissions) Section: Marketing & Admissions Department Annual Leave: 28 days per annum Responsible to: Marketing Manager Hours of Work: 35 hours per week Status of position: Fixed-term approximately 18 months Salary Range: See section 6 1. INTRODUCTION Shrewsbury School is an independent Boarding School, committed to the highest standards of education. Its vision is to be the best independent boarding school north of the Thames Valley, and to be comparable with the best in the United Kingdom in terms of breadth, depth and quality of achievement. The School is a registered charity with a number of wholly owned trading companies. The School is governed by a Governing Body, which has approximately 19 members. The Governing Body and its Committees meet once a term. On occasions there are ad hoc committees to oversee the planning and execution of particular projects. The Bursar is responsible to the Headmaster and the Governing Body for the overall financial management of the School and its resources in order that the School s objectives can be met. The School has approximately 420 employees and an annual turnover of over 23 million. The Bursar is supported by a Heads of Department team, which includes the Head of Human Resources, Financial Controller, Head of Estates, Director of IT and the General Services Manager. Further details of the School can be found on the website (

2 Admissions & Marketing Department The Admissions & Marketing Department is responsible for recruiting approximately 220 new pupils into the school each year as well as promoting and marketing the school to a wide range of constituents. The Director of Admissions is in charge of the department, and two other teaching staff act as Admissions Tutors. The Admissions Manager oversees the routine running of the Admissions Office. The Marketing Manager is in charge of the school s marketing on a day to day basis, and will work closely alongside the Website and PR Manager. There are two further administrative assistants in the Admissions & Marketing Department. 2. MAIN PURPOSE OF ROLE The Apprentice (Marketing & Admissions) will in the first instance provide administrative assistance to the Marketing Manager. The post holder will be part of the wider Admissions & Marketing team, and may also provide support to members of the Admissions department. 3. LEVEL OF POSITION The Post holder will report directly to the Marketing Manager who is responsible for day-to-day Line Management including annual reviews, training and development and health and safety. 4. DUTIES AND RESPONSIBLITIES The duties and responsibilities below are illustrative. The position holder will be expected to become involved in a range of work on occasions that may not be shown below: Assisting the Marketing Manager in preparation for Open Days and Feeder School events. This will include compiling attendance lists, preparing name badges, setting up marketing display materials, collating promotional goods for visitors to take away with them. Assisting the Marketing Manager during Open Days and Feeder School events, to include welcoming visitors and ensuring the smooth running of the event. Assisting the Marketing Manager and Admissions Manager with large-scale mailings, including mail-merges. Assisting the Marketing Manager and Admissions Manager with routine filing and other office tasks, including the maintenance of spreadsheets. Providing administrative support to all members of the Marketing & Admissions department as required. CONTACTS In all contacts the successful applicant will be required to be a good ambassador for Shrewsbury School as well as maintain constructive relationships.

3 5. TERMS AND CONDITIONS SALARY: The salary will be based on the National Minimum Wage for apprenticeships. HOURS: The Apprentice position is a full-time role working during term-time and during school holidays. Normal office hours are 09:00 hours to 17:00 hours, Monday to Friday, with a lunch break of one hour each day. Shrewsbury School is a boarding school and therefore operates 24 hours a day, 7 days a week during term-time. Flexibility will be needed / expected to meet the demands of the School. HOLIDAYS: The Apprentice will be entitled to 28 days holiday per annum plus Statutory Bank Holidays. (Please note that it will be necessary to work on Public Holidays which fall within term-time). SICKNESS: The Apprentice will be entitled to 6 weeks at full pay, followed by 6 weeks at half pay after 6 months of continued service. PENSION: All support employees are eligible to join Shrewsbury School s Pension Scheme (employee 3-5%, employer %). OTHER BENEFITS: All employees may enjoy the benefits of a free lunch in KH when the kitchens are in operation, together with the use of the school s sports facilities when not in use by pupils.

4 Person Specification Apprentice (Marketing & Admissions) A = Application form, D = Documents, I = Interview, P = Presentation, T = Test/Exercise Description Essential Desirable Method used Qualifications A good standard of Education to A Level (or equivalent) A/D GCSE English and Mathematics to at least C grade A/D Evidence of continued personal professional development and A/D expectation of continuing willingness to develop own professional skills A full UK driving licence A/D Work Experience Some experience of working in a busy office environment A/I Some knowledge of customer care and hospitality would be an advantage A/D/I Ability to work quickly and accurately, with good attention to detail in order to meet deadlines Excellent interpersonal, customer service and telephone skills to liaise with a wide range of people both internally and externally Strong keyboard skills in order to produce quality administration and A/I correspondence to a high standard Good degree of organisational ability A/I Specialist Knowledge A high standard of accuracy in written English A/T Working knowledge of Microsoft Word, including mail-merge I/T Working knowledge of Microsoft Excel I/T Committed to maintaining a safe and secure working environment

5 Description Essential Desirable Method Personal Attributes A good team player with the ability to contribute effectively to a small team environment and in particular be willing to be involved in all aspects of an administrative role A positive and cheerful approach to work Must be able to carry out simple instructions either supervised or unsupervised Good time management skills with the ability to develop into working independently Motivated individual with a good work ethic who is reliable A professional approach to welcoming visitors to the school A/I A pleasant and welcoming telephone manner A/I Hard-working, with a strong eye for detail and a willingness to roll up ones sleeves and show a flexible attitude to work, to ensure the best outcome. Energetic, motivated and enthusiastic but being tactful and patient and staying calm. Willing to make a full contribution to the life of a busy independent boarding school. Other / Special Working conditions Possess cultural awareness and sensitivity in working towards the aims of the Department and the School Evidence of having a flexible approach to work to meet the demands of the School where necessary Occasional work outside normal office hours to meet the demands of the office and assist on Open Days used A/I