CVs and Covering Letters

Transcription

1 CVs and Covering Letters Careers & Employability Service

2 CVs and Covering Letters What is a CV? A CV is a marketing tool to attract future employers and secure an interview. Therefore it is essential to have a well presented CV that highlights your skills and achievements. Essential Content CV Language Language should be professional and skills focussed. Where possible, avoid simply writing a list of duties. Rather, highlight the skills you have developed that are specific to the role, as well as any transferrable skills, as this will have greater impact. All CVs must contain: contact details - full name, phone number and address; education - all previous education, listing the most recent first. Include any professional qualifications; skills - for example, the ability to work in a team, manage people, customer service skills, or specific IT skills; work experience - this can be internships, voluntary roles or previous jobs. Add the most recent/ relevant positions and examples of tasks. CV Formats Typical CV formats include the Chronological CV. This is the most common form of CV and involves giving a detailed history of your education and work history, highlighting your skills and experience. A Key Skills CV demonstrates your suitability through a prominent and detailed skills section, which draws on the full range of your experience. You will find examples of both formats further on in this guide. Presentation CVs should be clear, easy to read and have a consistent style through-out. Use of headings and a clear font will enable you to highlight key pieces of information to an employer. A CV should be two pages of A4, however there are occasionally exceptions: a longer CV for Academic roles, a one page Resume if requested by the employer. Covering Letters A covering letter should be no more than one side of A4. As this is often the first document the employer reads (prior to reading your CV), this is your opportunity to link your personal skills and attributes to the key attributes the employer is seeking. Focus on why you want to work for the company, why the job appeals to you and why you are the right candidate for the role.

3 CV and Covering Letter Support Employers will use your applications to decide whether you will be invited for interview. If you are submitting a CV, application, covering letter or portfolio, your applications are a critical part of job hunting success. The Careers & Employability Service offers a range of CV and Covering Letter support to Manchester Met students and graduates. CV & Covering Letter Workshops Ever wondered what the difference is between okay and winning CVs? This workshop explores different CV formats and covering letters, and the key qualities employers look for that will make you stand out from the crowd and bag an interview. Jobs Hub Drop-In Available Monday-Friday, 1pm-4pm in the Employability hub, Business School Building. The Jobs Hub Drop-In offers individual CV, covering letter and application support services. To make the most of the Jobs Hub Drop-In service please ensure you have attempted to draft your CV before attending. Ask a Careers Question Online Whether you would like initial feedback on your CV or have questions about an application, this service allows you to ask your question at any time and receive support via careersquestion Prospects.ac.uk Prospects.ac.uk offers detailed CV and covering letter advice including step-by-step guidance and various sample CV and covering letters. The following pages provide an example CV and covering letter to help you to get started.

4 Use a professional address. Example Chronological CV Nicola Brand You do not need to include information on age, gender, marital status or health. Nicola.brand@gmail.com Recent BA (Hons) International Business and Spanish graduate from Manchester Metropolitan University with excellent experience in customer service and sales. Fluent in Spanish having completed a placement year in Madrid and now seeking a role to utilise my language skills in a sales environment. Give a small introduction of your current situation (usually what you ve recently graduated in/ currently studying), the most relevant skills you have relating to the role and what role/experience you are seeking. Education Sept July 2017 BA (Hons) International Business and Spanish, Manchester Metropolitan University (2:1) Key modules: Applied Management Practice, Business in Emerging Markets, Enterprise in Action, Advanced Spanish Translation, Spanish Interpreting 1 and 2. Achieved 75% and received end of year award for second year project studying the social, cultural and political changes of Hispanic countries. Strong knowledge in trends of emerging market economies and the challenges of developing flexible corporate strategies in markets, having completed a Business in Emerging Markets module. Able to fluently translate a range of text types to a variety of audiences as well as the ability to analyse and demonstrate an understanding of conceptual issues in various theories of translation. Developed excellent communication skills from participating in regular seminars and group discussions. Sept July 2013 Loretto College, Sale Highlight relevant knowledge, skills and achievements gained from your degree, including any awards or grades you are proud of. A levels: Spanish (A), Business Studies (B) English Literature (C) General Studies (C) Sept July 2011 Blessed Thomas Holford, Sale 11 GCSEs grades A to C including Maths and English If you already have relevant work experience in the sector you re applying for, you can group these experiences together and class all other experiences as additional experience Include dates, title of your role, company and location Relevant Work Experience Sept July 2016 Sales Management Intern (Placement year), Amadeus IT Group, Madrid Chosen by Sales Director to support the delivery of key presentation to a loyal client. Assisted in presentation planning and solely delivered Q & A session at the end of the presentation. Strongly enhanced public speaking skills from this experience as well as teamwork and independent working. Created monthly sales reports and presented these to Sales Director and Marketing team thus developing my ability to present information accurately and concisely. Developed strong negotiation skills both over the phone and in person through negotiating prices and terms and conditions with potential clients. Communicating to clients solely in Spanish has significantly increased my language skills, especially deciphering regional accents and colloquial language.

5 June Aug 2015 Cultural Skills Summer Internship, British Council, London Chosen to lead on the project What Digital Offers Attract Young People. Required to independently run three focus groups to assess the digital impact of the recently redeveloped Cultural Skills website, including sourcing the relevant candidates and creating additional questionnaires. Received Intern of the month award for contribution on this project and subsequently enhanced my communication and leadership skills from this experience. Try using the CAR method when explaining experiences on your CV. CAR stands for context, action and result. For the context, simply explain the situation or task you were given to complete. For action, tell the reader what was required of you to complete this task; and for the result, let the reader know something positive you can take away from the experience such as an award, high mark, new skill or increased knowledge. Additional Work Experience Sept June 2015 Additional work experience can be grouped together to highlight other key elements of your work history. Start with your most recent role then work backwards. Outreach Ambassador- Jobs4Students, Manchester Metropolitan University Lead campus tours of up to twenty primary school students to highlight key aspects of life for a typical Manchester Met student. Developed teamwork skills through working in a team of three to deliver presentations at various primary schools throughout the North West. Sept 2013 Dec 2013 University Social Media Officer, Humanity Hallows (student newspaper) Manchester Metropolitan Responsible for all social media activity regarding student newspaper. Created and lead various campaigns throughout the year depending on what key events needed promoted on campus. Jan June 2013 Volunteer Language Assistant, Talking Point, Manchester Working for a local language charity, I volunteered to translate various documents from English to Spanish. This experience enhanced my language skills as well as my accuracy and attention to detail. Volunteer work can also fall under additional work experience. Additional skills is a section usually for information that does not have a specific place in other areas of your CV. Skills such as IT, driving and languages can fall under this section. Interests are optional on a CV but are good to highlight so the employer can see your interests outside of work. Additional Skills & Interests IT: Proficient in the use of Microsoft Office, including Excel and Access to create spreadsheets and analyse complex data sets. I am a confident user of social networking tools, such as LinkedIn, Facebook and Twitter and have basic web design knowledge. Languages: Fluent in Spanish and English. Basic French Societies: Member of the Languages and Linguistics society at Manchester Met and the Tennis society. Awards: MMU Futures Award 2017 Driving: Full clean driving licence References available on request. Unless specifically requested on the application, it is fine to state references available on request rather than full personal details for your referees. Always ask permission from a referee before giving out their personal details.

6 Example Skills Based CV A key skills CV is good to use if you have limited work experience. Nicola Brand Nicola.brand@gmail.com Recent BA (Hons) International Business and Spanish graduate from Manchester Metropolitan University with excellent experience in customer service and sales. Fluent in Spanish having completed a placement year in Madrid and now seeking a role to utilise my language skills in a sales environment. Key Skills Pick 3 or 4 skills that you feel relate most to the role that you re applying for and use a variety of examples to tell the reader how you ve gained those skills. You can use examples from university, work experience or volunteering. Languages (Spanish Fluency) From studying my degree and completing a placement year in Madrid, I am able to fluently converse in the Spanish language. Ability to translate a range of text types to a variety of audiences, as well as having the ability to analyse and demonstrate an understanding of conceptual issues in various theories of translation. Gained 74% in my Advanced Spanish Translation module and 70% in Spanish Interpreting 1 and 2 modules. During my placement year, I solely communicated with clients in Spanish. This has significantly increased my language skills, especially deciphering regional accents and colloquial language. Working for a local language charity, I volunteered to translate various documents from English to Spanish. Sales Chosen by Sales Director to support the delivery of a key presentation to a loyal client during my placement year. Assisted in presentation planning and solely delivered Q & A session at the end of the presentation. Greatly enhanced my public speaking skills from this experience as well as teamwork and independent working. Created monthly sales reports and presented these to Sales Director and Marketing team thus developing my ability to present information accurately and concisely. Developed strong negotiation skills both over the phone and in person through negotiating prices and terms and conditions with potential clients. Leadership Led a team of five on a group project during my Business in Emerging Markets module. Organised weekly catch-ups with the group and delegated key tasks to each member according to interest and strengths. Ran three focus groups on the What Digital Offers Attract Young People project, including leading the session and controlling the group discussion. During my Outreach Ambassador role, I regularly led campus tours for groups of primary school children. I was responsible for the welfare of the children during this and answered any questions during each tour. Communication Developed online written communication through writing all social media content for the student newspaper, Humanity Hallows. Understood the different communication styles for different audiences and tailored this according to each. Actively participated in seminars and group discussions during degree, presenting my opinions concisely. Solely delivered Q & A session for a key client during placement year which significantly enhanced my ability to communicate clearly and professionally.

7 Education Sept July 2017 BA (Hons) International Business and Spanish, Manchester Metropolitan University (2:1) Key modules: Applied Management Practice, Business in Emerging Markets, Enterprise in Action, Advanced Spanish Translation, Spanish Interpreting 1 and 2. Sept July 2013 Loretto College, Sale A levels: Spanish (A), Business Studies (B) English Literature (C) General Studies (C) Sept July 2011 Blessed Thomas Holford, Sale 11 GCSEs grades A to C including Maths and English Keep your employment history concise as the majority of your skills will have been discussed in the key skills section. You can just state one or two lines that sum up your role. Relevant Experience Sept July 2016 Sales Management Intern (Placement year), Amadeus IT Group, Madrid Placement year supporting the Sales Director in achieving sales targets and increasing revenue for the organisation. June Aug 2015 Cultural Skills Summer Internship, British Council, London Lead on What Digital Offers Attract Young People project and responsible for social media activity. Additional Work Experience Sept June 2015 Outreach Ambassador- Jobs4Students, Manchester Metropolitan University Responsible for engaging primary school children in the benefits of attending university. Sept 2013 Dec 2013 University Social Media Officer, Humanity Hallows (student newspaper) Manchester Metropolitan Responsible for all social media activity regarding student newspaper. Jan June 2013 Volunteer Language Assistant, Talking Point, Manchester Volunteered to translate various documents from English to Spanish. Additional Skills & Interests IT: Proficient in the use of Microsoft Office, including Excel and Access to create spreadsheets and analyse complex data sets. I am a confident user of social networking tools, such as LinkedIn, Facebook and Twitter and have basic web design knowledge. Languages: Fluent in Spanish and English. Basic French Societies: Member of the Languages and Linguistics society at Manchester Met and the Tennis society. Awards: MMU Futures Award 2017 Driving: Full clean driving licence References available on request.

8 Example CV for part time job. Nicola Brand Part time job CVs can be 1 page if needed. Nicola.brand@gmail.com Current student at Manchester Metropolitan University who is fluent in Spanish and experienced in customer service and sales, seeking part time role in retail. An employer will value your past work experience more than Work Experience your education for most part time jobs. Sept July 2016 Sales Management Intern (Placement year), Amadeus IT Group, Madrid Created monthly sales reports and presented these to the Sales Director and Marketing team thus developing my ability to present information accurately and concisely. Developed strong negotiation skills both over the phone and in person through negotiating prices and terms and conditions with potential clients. Communicating to clients solely in Spanish has significantly increased my language skills, especially deciphering regional accents and colloquial language. Chosen by Sales Director to support the delivery of key presentation to a loyal client. Assisted in presentation planning and solely delivered Q & A session at the end of the presentation. Strongly enhanced public speaking skills from this experience as well as teamwork and independent working. Sept June 2015 Outreach Ambassador- Jobs4Students, Manchester Metropolitan University Developed teamwork skills through working in a team of three to deliver presentations at various primary schools throughout the North West. Jan June 2013 Volunteer Language Assistant, Talking Point, Manchester Volunteered to translate various documents from English to Spanish. This experience enhanced my language skills as well as my accuracy and attention to detail. You don t have to mention every role you ve ever worked. Think about the roles that will be most relevant for the job you are applying for and just mention those. You can also include voluntary and unpaid work. Education Sept July 2017 BA (Hons) International Business and Spanish, Manchester Metropolitan University (2:1) Achieved 75% and received end of year award for second year project studying the social, cultural and political changes of Hispanic countries. Strong knowledge in trends of emerging market economies and the challenges of developing flexible corporate strategies in markets, having completed a Business in Emerging Markets module. Sept July 2013 Loretto College, Sale A levels: Spanish (A), Business Studies (B) English Literature (C) General Studies (C) Sept July 2011 Blessed Thomas Holford, Sale 11 GCSEs grades A to C including Maths and English Additional Skills & Interests IT: Proficient in the use of Microsoft Office, including Excel and Access to create spreadsheets and analyse complex data sets. I am a confident user of social networking tools, such as LinkedIn, Facebook and Twitter and have basic web design knowledge. Languages: Fluent in Spanish and English. Basic French References available on request.

9 Example Cover Letter Your address and current date Crawford House, Ms. Joanna Green Aspire Recruitment Manchester Dear Ms. Green, Full name of recruiter and address of organisation A sub-heading can make it clear which role you are applying for, particularly if the company has several opportunities advertising. Booth Street East, M13 9QS 1st July State which role you are applying for and where you seen it advertised. RE: Graduate Recruitment Consultant (Spanish speaking) I am applying for the role of graduate recruitment consultant (Spanish speaking) as advertised on Aspire Recruitment s website. I am a recent BA (Hons) International Business and Spanish graduate from Manchester Metropolitan University and have complete fluency in both the English and Spanish languages. After working for one year in Madrid and solely communicating with clients in Spanish, I have advanced my language skills even further and I am now able to recognise specific dialects and colloquial expressions. As a sales management intern, I have gained experience in B2B sales and relationship management with a range of clients. In addition to this, I developed strong negotiation skills through negotiating prices and terms and conditions with potential and existing customers. I have excellent team-working skills through completing various groupprojects and assignments throughout university. Being the team leader for a number of these projects has enabled me to apply strong leadership skills by arranging regular catch-up meetings with my team to check each other s progress. My leadership skills have also been developed by leading campus tours of primary school children in my role as Outreach Ambassador as well as being the project lead for the What Digital Offers Attract Young People scheme as part of my cultural skills summer internship with the British Council. As part of this internship I independently ran three focus groups to assess the digital impact of the recently redeveloped Cultural Skills website, including sourcing the relevant candidates and creating additional questionnaires. Upon completing this project, I received the prestigious award of Intern of the month for my contribution to the scheme. 2. The main paragraphs of your cover letter should be about selling the skills you have that are relevant for the role. Most job descriptions should state the criteria of the candidates so use this as a base when deciding about the content of your letter. I appreciate that Aspire offers further sales training and mentorship through Aspire University, which I think is an excellent opportunity to learn from talented and successful recruiters within the business. I specifically enjoy that Aspire is a specialist in overseas recruitment and that it is a global lead in recruitment resourcing. From having such a positive cultural outlook that reflects the ethos of Aspire, I believe I have the right skills, interests and attitude to be an excellent member of the Aspire family. Yours sincerely, Nicola Brand Dear Sir/Madam Yours faithfully Dear Mr/Mrs/Ms/Miss Your sincerely 3. Your final paragraph should be about the company you are applying to. Consider why you want to work there and highlight why you are interested in working for them specifically. Avoid mentioning benefits such as salary, holiday allowance etc.

10 Powerful Action Words Getting Ideas Across Addressed Advised Controlled Coordinated Counselled Delivered Encouraged Guided Instructed Liaised Marketed Mediated Motivated Performed Presented Processed Promoted Provided Analysis and Problem Solving Arranged Assessed Collated Conducted Controlled Coordinated Defined Distributed Edited Evaluated Identified Improved Investigated Processed Redesigned Researched Resolved Reviewed Demonstrating Ideas Advised Coached Conducted Directed Guided Illustrated Instructed Managed Organised Presented Taught Trained Showing Initiative Composed Created Designed Established Founded Generated Implemented Initiated Introduced Launched Planned Prepared Making Positive Change Broadened Combined Consolidated Converted Developed Devised Eliminated Expanded Improved Innovated Modernised Recommended Refined Resolved Restructured Revised Serviced Unified Leadership Administered Approved Conducted Controlled Delegated Directed Led Managed Represented Supervised Useful Adjectives Analytical Capable Creative Effective Resourceful Successful