Focus Groups Information & Elements of Library User Experience. November 21, 2016
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1 Focus Groups Information & Elements of Library User Experience November, 06
2 + Social
3 providing the user with the ability to readily move through the facility NAVIGATION entry experience site lines floor-to-floor connections relationship of functions wayfinding virtual interactivity Collection shelving & collaboration areas not to be segregated. Collection shelving to be separate from collaboration areas Better defined circulation, wayfinding... ADA accessible... Better building entrances & exits.. Reorganize the Library. Study rooms located away from main circulation path... Provide better collection shelving signage... More active learning spaces in view as enter the building..
4 providing the user with an inviting, attractive, and comfortable facility AMBIANCE furnishings design motifs finish materials lighting HVAC system Architecture to be inspiring & uplifting, spaces to be inspiring. Maximize daylight... Whiteboards, whiteboard walls.. Creative, flexible furniture... An academic, more traditional look references the Library s history. Attention to zoning of spaces noisy vs. quiet spaces Variety of furnishings to be provided (soft seating, tables & chairs, exercise balls) Open spaces appeal to students, high ceilings Comfortable seating.. Cohesive design throughout Library... Natural elements to rejuvenate students... Balance the mix of traditional & modern elements... Reading Room is well liked for it s history & traditional look, natural light... Common look & feel between buildings. Infuse school spirit elements into the design... Incorporate motivational quotes or elements... Large tables to spread out materials Provide some café height tables Whiteboard table tops
5 providing the user convenient locations for transactional & collaborative services SERVICES help when needed consultation circulation computer commons interlibrary loan Locker space at the Library.. 3 Quantity of computers is sufficient. Computers at standing height/café stool height.. Explore Self-Check opportunities. Provide some computers in quiet spaces of the Library... Increase space between computers for more than one student working at computer.. Add computers to the afterhours / Library Café area. Attention to placement of the computers for viewing monitors. Laptops available for check out in the Library... Provide more comforts for commuter students (examples = lockers, microwaves).... Current service desk is too large & intimidating...
6 providing the user with an innovative set of learning services LEARNING classrooms advising/academic success maker activities group space events Group Work / Presentation / Rehearsal Space / Collaboration Space (-6 people)... Presentation / Guest Speaker Space.. Additional Afterhours / Library Café / Coffee Shop Space needed... Tutoring Space to be more inviting, better layout, more space... Tutoring Space (various sizes to meet, technology, whiteboards). Viewing & Listening Rooms soundproof, to watch videos & listen to music. Flexible Classroom Space (for curriculum driven activities, events, feature speakers)... Afterhours / Library Café / Coffee Shop to have quiet areas to work also. Provide more offerings at the Library Café or provide a C-Store... Curating / Gallery Space / Display Areas.. Ability to see what others are doing in different departments, energizing. Writer s Workshop to be more inviting, incorporated into Tutoring area. Automated room reservation system.. Group work areas with technology to project from device to monitor Faculty Collaboration Space. Small Classroom (0- people) Attention to accommodating different learning styles.. Reading Room holds many important events, well liked space by many... Maker Space or Innovation Studio... Developmental Editing Space... Classroom space for camps / institutions to use for programs (HS students program)..... Testing Center
7 providing the user with space to study, read & reflect REFLECTION focused work carrels nooks Single use areas for focused work, with views. Mix of flexible spaces for Focused Work & Group Work... Provide study carrels, pods or nooks that are more comfortable, maybe a small room/area. 3 Provide study tables in the collection areas near perimeter by windows.. Ability to reserve space at the Library for graduate students, carrels & lockers... Focused study areas to have comfortable furniture, access to power.. Food in the Library can be distracting in the quiet zones Relaxation areas for students spending all day on campus or at the Library Quiet, focused spaces near the books..
8 providing the user with curriculum, scholarly, & archival resources RESOURCES print collections archives/special collections media/technology Electronic access to materials, mostly use electronic materials. Printed materials are important, maximize books... 3 Access to technology.. Charging stations throughout Add a Map/Atlas Room..
9 providing library staff with space to enable services, resources & learning EFFECTIVENESS offices work commons processing & production Scanners & printers in the Library are used currently. Space to hold office hours for faculty, reservable.
10 SOCIAL Provide a Free Speech Zone (flexible, mobile furnishings)... Library a premiere public space, promotes skills for community engagement & citizenship. Ability to post what s going on at the Library Whiteboard wall with rotating questions / responses by students.. Library should be a place to go between classes...
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