Mission Key Performance Indicators. Board of Governors Study Session April 13, 2016

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1 Mission Key Performance Indicators Board of Governors Study Session April 13, 2016

2 Introduction PCC is developing key performance indicators through which it can monitor its progress against the mission fulfillment framework Overarching indicators that are meaningful district-wide Subgroups and operational data will be released within this consistent system so that employees can see how their work aligns with the mission Supports an evidence-based culture with a focus on improvement

3 Development of the Indicators Open discussions in December 2015 Draft indicators discussed at sessions in February 2016 Discussed with Faculty Senate, All College Council, Staff Council and the Executive Leadership Team Draft indicators shared with internal and external stakeholders at the 2016 Futures Conference

4 Review of Final Recommendations Input from the sessions has been used to draft the final recommendations for the Board s consideration Keep in mind: In some areas, the recommendations include the development of data collection instruments While these indicators represent the combined input from the sessions, the Board s input is respectfully requested to ensure the indicators fully reflect the Board s objectives within the mission framework

5 Student Success Voluntary Framework of Accountability (VFA) two-year and six-year outcomes for the Main Cohort. Particular focus on: First term credit success rate Fall-to-next term retention (fall-to-spring for PCC) Percent of students who became college ready in developmental education subject Final outcomes using VFA success categories Proportion of (1) courses and (2) programs that are reporting student learning outcomes data and the proportion by subject area and program area that are using the results to support continuous improvement. This will include the proportion of courses for which faculty recommended making a change.

6 Student Success: Planned Improvements Capture individual student goals when students first apply, and at the beginning of each semester Embed Adult Education and Center for Training and Development success within the VFA Main Cohort The General Education Standing Committee is evaluating options for the collection of meaningful data on general education assessment

7 Access Student progress (with sub-groups for key demographics and student needs) from: Completed application Placement tests (if applicable) New student orientation Enrolled in a class on the first day of the semester Still enrolled at defined intervals throughout the semester Completion of the first semester with successful grade(s) Persistence into the following spring

8 Access Proportion of recent high school graduates attending classes at PCC, with sub-populations by school, compared with the full college-going rate and additional subpopulations on the conversion rate of dual enrollment students to regular credit classes by high school Community familiarity with Pima Community College Fall, spring and annual headcount, duplicated enrollment and full time student equivalent, with sub-populations by campus, program of study, subject enrollment

9 Access: Planned Improvements Non-returning student survey Academic pathways and a guaranteed schedule of classes Community Perceptions Survey In-demand programs

10 Teaching and Program Excellence Teaching Excellence Community College Survey of Student Engagement benchmark on Student-Faculty Interaction District-wide summary results from the Student Feedback Evaluations

11 Teaching and Program Excellence Program Excellence Perkins accountability indicators in postsecondary career and technical education, specifically Technical Skill Attainment (1P1), Credential, Certificate and Degree (2P1), Student Retention or Transfer (3P1) and Student Placement (4P1) Grade distribution of PCC transfer students in classes at the state universities, compared to students who did not attend PCC Employment of PCC graduates at six months, twelve months and two years post-graduation Number of programs with external accreditation or that offer industry credentials compared with other Arizona colleges

12 Teaching and Program Excellence: Planned Improvements Employer input on satisfaction with graduates Wage data Preparing for the gainful employment data Faculty professional development and connections outside PCC

13 Student Services Community College Survey of Student Engagement benchmark on Support for Learners Three-year average financial aid default rate The Access KPI Student progress from initial contact through application, placement tests (if applicable), new student orientation, registration, enrollment at defined intervals throughout the semester, completion of the first semester and persistence into the following spring will also provide insights related to student services

14 Student Services: Planned Improvements New student satisfaction assessment instrument Community College Survey of Student Engagement data embedded in unit planning

15 Community Engagement Number of contracts with local business/industry, the high schools for dual enrollment and in-state and outof-state universities for transfer Headcount of students in (1) Workforce development classes, (2) Occupational classes, (3) Center for Training and Development classes, (4) Community education classes Number of dual enrollment sections, duplicated count of students in those sections, proportion of schools at which PCC offers dual enrollment courses and the number of subject areas offered

16 Community Engagement: Planned Improvements Quality rather than quantity for contracts Short term: Survey to gather input on community engagement activities of employees and students Long term: Carnegie Classification of Community Engagement

17 Diversity, Inclusion and Global Education Access KPI Fall, spring and annual headcount, duplicated enrollment and full-time student equivalent, with sub-groups by race/ethnicity, gender, age, international status, online enrollment and other relevant populations Student Success KPI VFA six-year outcomes for the Main Cohort, with sub-groups by race/ethnicity, gender, age, international status, online enrollment and other relevant populations

18 Diversity, Inclusion and Global Education Demographics of employees from the IPEDS Human Resources Survey (sub-populations to include full-time faculty, adjunct faculty, staff and administrators) compared with US Census Bureau data for Pima County and the United States Demographics of the applicant pool for PCC positions Community College Survey of Student Engagement and Community College Faculty Survey of Student Engagement questions on How much does this college emphasize encouraging contact among students from different economic, social, and racial or ethnic backgrounds?

19 Diversity, Inclusion and Global Education: Planned Improvements Populations to consider within diversity and inclusion Open Doors for international comparison data

20 Institutional Effectiveness Composite Financial Indicator Score Cost per square foot Number of processes that operate at all campuses and the number of those processes that vary by campus Proportion of units with approved effectiveness document and the proportion of units utilizing effectiveness data to make evidence-based improvements

21 Institutional Effectiveness: Planned Improvements Indicator for information technology Cost of doing business Progress on operational effectiveness

22 Next Steps Contingent upon Board approval: The indicators will be embedded into the mission fulfillment framework Appropriate indicators will be incorporated into the existing Strategic Plan Data will be used to identify strengths and weaknesses at the College to inform the planning process Interactive reports enabling employees to drill down from the district-wide mission key performance indicators to their specific campus or program The operational units at the College will align with the mission key performance indicators where appropriate