Customer Feedback Summary for Union City. Recent Reviews & Published Comments

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1 Customer Feedback Summary Union City Of 2,210 customers surveyed, 1,468 responded Likely to Recommend 93% Meet Expectations? 95% Construction Quality 94% Schedule 91% Installation Crew 94% Problem Resolution 89% Recent Reviews & Published Comments Manzoor N. Sacramento, CA Sep 06, 2017 Mark S. Lodi, CA Dec 16, 2016 did a great job transming our backyard into a beautiful place to sit and relax with family and friends. Excellent sales service with professional touch touch. My wife and I am very satisfied with the service. The project crew was friendly and professional. The professionalism and the... From start to finish, completely satisfied. Our driveway and walkway look great, and we have received many compliments and positive comments. Darryl, Frank, and the entire crew were efficient and professional. Highly recommend. Susan S. Napa, CA Sep 07, 2016 We are extremely pleased with our new driveway and walkway done by. From our first meeting with Chris Murray, Senior Designer, who outline a perfect plan, to our Project Manager, Bradd Seguine, who promised us the moon and delivered!! Beautiful addition to our home. Highly recommend... Page 1 of 6 report. Visit more about.

2 Emily C. Dublin, CA Jan 03, 2013 Richard A. Santa Cruz, CA Jan 03, 2013 Diane L. Orinda, CA Dec 17, 2012 Linda W. Dec 12, 2012 Bowlus V. Carmel Valley (Carmel), CA Dec 07, 2012 I am really happy with the work that did us. Any of my input or criticisms were met professionally and were corrected almost immediately. The process was seamless from start to finish. Everything was explained well and in advance. The salesman took a lot of time with me, sorting out different options in color, paver styles, and patterns. Everyone just seemed to work together really well. We couldn't be more pleased with the outcome. I probalby can become the poster child System Pavers. We had work done in our back yard by another company. The difference in the quality, professionalism, expertise, and service was night in day. I chose because of its reputation and the years it had been in business.i started a... From beginning to the end of our project we were given the opportunity input. Suggestions by the project designer and project manager were very helpful as we made decisions. Linda W From the beginning, working with was a great They came to the site to help me create a plan and measure out the exact patio I was looking. They showed up to work on time and started the job very quickly. All the employees, from the guys who planed, to the mangers, to the... Page 2 of 6 report. Visit more about.

3 Mark M. Benicia, CA Dec 04, 2012 Bob S. Dec 03, 2012 Sue F. Dec 03, 2012 James J. Belmont, CA Nov 30, 2012 Randy S. Nov 28, 2012 I think the biggest endorsement I could give is the fact that I trusted them to deliver what they said they would and they surpassed that. They lived up to their word. They delivered everything they said they would. Integrity goes a long way in my book. and it wasn't the easiest little job, but the value... Our sales person; Christopher Smuda, was very professional. He arrived promptly. Mr. Smuda asked us what we wanted to do on our project. He seemed to know right away what would work our home. He gave us a preview of what the particular paver would look like from his computer. Instantly we could... has been a great experience us. The knowledge and history the company has really is apparent both in talking and execution. We have had so many compliments on how beautiful our new driveway is! I was extremely impressed with their professionalism and efficiency. I like that kept their word. The salesman and field reps were professional and personable. I would recommend them to anyone who asks. did an exceptional quality job with the installation. They pay attention to detail. They offered good ideas that I would not have considered initially. Randy S. Laura P. Orinda, CA Nov 28, 2012 and their project management teams executed everything in a timely fashion. Their product is extremely high quality and they were very willing to work with me to fit my budget. Page 3 of 6 report. Visit more about.

4 D C. Danville, CA Nov 28, 2012 Gerry G. Marina (Carmel), CA Nov 27, 2012 Linda W. Capitola, CA Nov 09, 2012 Anh L. Santa Rosa, CA Nov 09, 2012 Tom Z. Santa Clara, CA Nov 09, 2012 They did a wonderful job. Everyone who's seen it think's it's wonderful. I like the way that they're organized. I like the way that they work. There are two other people in my neighborhood having paving work done. They left product on the street four weeks. delivered materials and started... We were very pleased with. We were more than satisfied with the job done. The company exceeded our expectations. The most impressive part was the installation crew who did the work. The installation crew were quality skilled people, they were artisans. Gerry G. is an excellent company and I would certainly use them again. All of the people are professional and really try to please and be there the customer. And if you work with Maria, she's an artist. I was satisfied with the completion of the job and with the quality of the work done by. overall did a decent job. However, I was dissatisfied with the sales representative who sold us the project and misquoted the time frame in which the job would be completed. The sales... The pavers really enhanced the look of our driveway, walkway and porch. The colors are fantastic. We also had them do some borders around the flower beds and tree. It's a great match. We are looking to have do more work in our backyard next time. Page 4 of 6 report. Visit more about.

5 Dorothy L. Nov 08, 2012 Susan F. Martinez, CA Nov 05, 2012 Marilyn L. Martinez, CA Oct 23, 2012 Spencer B. San Ramon, CA Oct 23, 2012 Gil C. San Mateo, CA Oct 22, 2012 did a very good job. The materials that they use are outstanding. I would work with them again if I had the choice. They were on time and if they were going to be late they would call me. They had to substitute some materials me and they did so perfectly and without any grumbling. They cleaned up very nicely. They kept everything very neat when they were working on it and they were quite efficient. I always do things the most "cost effective" waywhich means that I try to do a lot of the work myselfand wait friends or referred people to work when they can between jobs perhaps or when things are slow. It also means that I may be doing all the "gopher" work and sometimes prep and usually hauling... completely transmed the front porch and walkway to our house. Having it done has made it a pleasure to drive home and see my house now. delivered as advertised. They are very professional, and they follow up. They answer all their calls and try to accommodate the customer's requests within their capabilities. Top to bottom, they're very professional and meet their commitments. Melinda G. Morgan Hill, CA Oct 16, 2012 My whole experience with demonstrated professionalism and craftsmanship that is rare. The installation crew worked well together, and I am very satisfied with my completed project. Page 5 of 6 report. Visit more about.

6 Ted L. Lafayette, CA Sep 19, 2012 Fred F. Livermore, CA Sep 18, 2012 Phillip H. San Ramon, CA Sep 12, 2012 Olga K. San Mateo, CA Sep 10, 2012 David Y. Sunnyvale, CA Sep 01, 2012 provided me with a beautiful new driveway in record time. All the work was done as promised in a clean and professional manner. The driveway required special attention due to the low clearance of my car and the installer re-worked the area in front of the garage twice to obtain the perfect slope. came out and did my driveway, my porch, and two walkways, and presented themselves nicely. I was very pleased with the work they did and their time frame. I would definitely recommend them to anyone that is interested in this type of work. is a very professional company. We are very satisfied with the design, the workmanship, and the finished product. It makes a huge difference in our backyard. We are repeat customers, and we are very satisfied with the quality of the work they do. We would recommend them to anybody. did a most remarkable job. They didn't build a driveway they built a masterpiece. To make my wife happy is a hard thing to do and she loves this drive way. We are so glad we went with System Pavers. I think the company was very professional and did a very good job, but there are a few minor defects in the bricks. Overall, it is good. Page 6 of 6 report. Visit more about.

Our installer John Stoddard was polite, courteous, and efficient. The order was exactly as we had placed it and we are very satisfied.

Our installer John Stoddard was polite, courteous, and efficient. The order was exactly as we had placed it and we are very satisfied. Customer Feedback Summary Of 1,387 customers surveyed, 623 responded Clean & Safe 97% Installation Crew 91% Professional & Organized 86% Quality Of Materials 94% Quality Of Workmanship 92% Schedule 85%

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They did a superb job and they did it quick. I was amazed at how fast they did everything that they had to do.

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