B.S. Program-Level Student Learning Outcomes Matrix Identify Each Student Learning Outcome and Benchmark

Transcription

1 The sport management degree programs at Troy University have received specialized accreditation through the Commission on Sport Management Accreditation (COSMA) located in Fort Collins, Colorado, USA. The sport management programs in the following degrees are accredited by COSMA: Bachelor of Science in Hospitality, Sport & Tourism Management Sport Management Concentration Master of Science in Sport Management Doctor of Philosophy in Sport Management

2 B.S. Program-Level Student Learning Outcomes Matrix Identify Each Student Learning Outcome and Benchmark SLO 1 Measure 1: 80% will successfully complete or score 80% or 4443 Final Case Study Exam. Measure 2: 85% will be proficient or score 80% or 4499 Senior Seminar Project. Identify the Measurement Tool Total Number of Students Total Number of Students Meeting Expectation Assessment Results: Percentage of Students Meeting Expectation Assessment Results: 1. Does not meet 2. Meets 3. Exceeds 4. Insufficient data Students will be able to think critically and be capable of solving sport-related industry problems, so as to be prepared to add value to sport organizations. 1. HSTM % 2 Case Study 2. HSTM 4499 Senior Capstone Project (Overall Total Project Scores) % 1 SLO 2 Measure 1: 85% will be proficient or score 80% or 4499 Senior Seminar Project. Students will be competent in applying marketing, financial and legal principles to HSTM industry. 1. HSTM % 1 Senior Capstone Project (Overall Total Marketing Scores) Measure 2: 85% will be proficient or score 80% or 4499 Senior Seminar Project. Measure 3: 85% will be proficient or score 80% or 2. HSTM 4499 Senior Capstone Project (Legal Information Scores) 3. HSTM 4499 Senior Capstone % % 2

3 4499 Senior Seminar Project. SLO 3 Measure 1: 90% their supervisor evaluations. Measure 2: 80% will successfully complete or score 80% or 4443 Final Case Study Exam. SLO 4 Measure 1: 80% will successfully complete or score 80% or 4443 Final Measure 2: 90% their supervisor evaluations. Measure 3: 85% will be proficient or score 80% or 4499 Senior Seminar Project. SLO 5 Measure 1: 85% will be proficient or score 80% or 4445 Senior Seminar Project. Project (Financial Information Scores) Students will be able to comprehend and effectively analyze issues, make decisions, and form sound, well-based judgments. 1. Structured % 2 Internship (Indirect 2. HSTM 4443 Case Study % 2 Students will develop effective communication skills: oral, interpersonal, and written. 1. HSTM % 2 Case Study 2. Structured Internship (Indirect 3. HSTM 4499 Senior Capstone Project (Overall Total Project Scores) % % 1 Students will be proficient in using technology, with the ability to use the computer for practical, scholarly, searches and to compile organized and effective presentations % 1 1. HSTM 4445 Major Research Project

4 Measure 2: 85% will be proficient or score 80% or 4499 Senior Seminar Project. 2. HSTM 4499 Senior Capstone Project (Overall Presentation Proficiency Scores) % 2 SLO 6 Measure 1: 90% will score 70% their mock interview projects. Students will be able to articulate their professional preparedness. 1. HSTM 4499 Mock Interview Projects (Indirect % 3 Measure 2: 85% will be proficient or score 80% or 4499 Senior Seminar Project. 2. HSTM 4499 Senior Capstone Project (Overall Total Project Scores) % 1 Measure 3: 90% will score 70% the advanced resume project. SLO 7 Measure 1: Majority of reporting alumni will be working in sport industry positions. 3. HSTM 4499 Resumes % 3 Students will be prepared for the sport management industry. Observation of HSTM Alumni Data (Indirect % 2

5 **Explanation of course action for intended outcomes not realized: SLO 1: 1/2 measures indicated that the SLO was achieved, while 1 indicated students fell just below the standard with only 83% (up by 1% from ) versus 85% achieved the standard. A subjective determination was made faculty feel that with the historical improvements in this SLO combined with the small, 2% difference for Measure 2, and the high benchmark that we are achieving this outcome. SLO 2: 2/3 measures indicated that students achieved the SLO. SLO 3: 2/2 measures indicated that students achieved the SLO. SLO 4: 2/3 measures indicated that students achieved the SLO. SLO 5: 1/2 measures indicated that students achieved the SLO. It should be reiterated that Measure 1 did not meet the 85% benchmark, but did improve by 4% compared to last year. Additionally, Measure 2 met the benchmark and also, showed improvement by 3% from last year. SLO 6: 2/3 measures indicated that students achieved the SLO. SLO 7: 55% or majority of reporting alumni are currently working in sport industry; 13% are continuing education, and the remaining 32% are employed in an area that may be related to (e.g. account executives, sales, etc.) or out of discipline. **Of note, students who completed the M.S. degree are more likely to work in industry compared to those with the bachelor s degree. See M.S. OA Results. Note 1: If you are using different direct and indirect measures for different degree programs, please replicate this form, using one form for each program that has different measures. If different programs use the same measures, only one copy of this form is needed. Note 2: At a minimum, you are required to use two direct and two indirect measures to assess all of your student learning outcomes. You are not required to measure each student learning outcome with more than one measure. This matrix offers space to show that you have more than one measure for each SLO, but it is not required.

6 M.S. Program-Level Student Learning Outcomes Matrix Identify Each Student Learning Outcome and Benchmark SLO 1 Measure 1: 85% will score 75% the graduate comprehensive examination on the first attempt Identify the Measurement Tool Total Number of Students Total Number of Students Meeting Expectation Assessment Results: Percentage of Students Meeting Expectation Assessment Results: 1. Does not meet 2. Meets 3. Exceeds 4. Insufficient data Students will be able to recall specific core content areas including: foundations of sport and fitness management, sport and the law, sport administration, research methods, current issues in sport and sport marketing. 1. Graduate Comprehensive Examination % 1 Measure 2: 90% their supervisor evaluations SLO 2 2. Structured Internship Evaluation % 3 (Indirect Students will recognize the importance of professional and ethical obligations, cultivating an advanced understanding of global awareness and diversity. Measure 1: 90% their supervisor evaluations Measure 2: 85% the SFM 6673 major project 2. Structured Internship Evaluation (Indirect 2. IRB Certificate % % 2 SLO 3 Students will be able to use technology effectively; such as using the computer to analyze numerical information, organize data, aid in decision-making, facilitate both academic and practical research, and, communicate results effectively. Measure 1: 80% of sport management majors will score 80% or higher on the SFM 6617 major 1. SFM % 2

7 project Measure 2: 80% SFM 6691 Measure 3: 90% will pass thesis requirements. Measure 4: 90% SFM 6691 Research Presentations 2. SFM Thesis Evaluation (Indirect 4. SFM 6691 Research Presentations % % % 1 SLO 4 Measure 1: 80% SFM 6617 Measure 2: 90% their supervisor evaluations SLO 5 Measure 1: Majority of reporting alumni will be working in sport industry positions. Students will be able to articulate their professional preparedness through scholarly and practical research assignments. 1. SFM % 2 2. Structured Internship Evaluation % 3 (Indirect Students will be prepared to fulfill advanced positions in the sport management industry. Observation of % 2 HSTM Alumni Data **Explanation of course action for intended outcomes not realized: SLO 1: 1/2 measures indicated that the SLO was achieved. The first attempt pass rate differed greatly between the TROY and TROY Online locations. As such, the plans of action include: 1. Ensuring that we are evaluating first attempts rather than any attempts afterwards when reporting for this SLO. 2. Evaluating the use of consistent graders; these are graded by all faculty each comprehensive exam utilizes two graders. But, perhaps TROY and TROY Online utilize graders that are primarily teaching at those locations. SLO 2: 2/2 measures indicated the SLO was achieved. SLO 3: 2/4 measures indicated that the SLO was achieved. Additionally, the TROY campus data indicated that the SLO was achieved. Data stemming from the TROY Online 6691 differed so greatly, accounting for the failure of this SLO. Although these results indicated this SLO was not achieved, 71% or 35/49 students indicated achievement of the SLO. Course delivery differences are being evaluated. SLO 4: 2/2 measures indicated the SLO was achieved. SLO 5: 87% or majority of reporting M.S. alumni are currently working in sport industry; 2% are continuing education, and the remaining 11% are working in an area that may be related to or out of discipline.

8 Ph.D. Program-Level Student Learning Outcomes Matrix Identify Each Student Learning Outcome and Benchmark SLO 1 90% of doctoral candidates will successfully defend their will successfully pass their comprehensive exams. will successfully propose their topic. SLO 2 90% of doctoral candidates will successfully defend their HSTM 8822 HSTM 8816 SLO 3 90% of doctoral candidates will successfully defend their Identify the Measurement Tool Total Number of Students Total Number of Students Meeting Expectation Assessment Results: Percentage of Students Meeting Expectation Demonstrate knowledge from core and specialized areas of study in the curriculum. HSTM % 3 Dissertation Pass with Distinction/P/F Committee Comprehensive Exams Pass with distinction/p/f Committee Committee P/F % % 3 Identify essential teaching strategies for success in the sport management education environment. HSTM % 3 Dissertation P/F Committee HSTM 8822 HSTM % % 3 Effectively express complex concepts both orally and in writing. HSTM 8860 Dissertation P/F Committee % 3 Assessment Results: 1. Does not meet 2. Meets 3. Exceeds 4. Insufficient data

9 HSTM 8803 SLO 4 90% of doctoral candidates will successfully defend their HSTM 8810 SLO 5 90% of doctoral candidates will successfully defend their HSTM 8803 HSTM 8810 SLO 6 90% of doctoral candidates will successfully defend their HSTM 8810 HSTM 8803 HSTM % 1 Effectively interpret sport management research studies. HSTM 8860 Dissertation P/F Committee HSTM % % 3 Apply sport management knowledge to the solution of complex sport management issues, with demonstration of sensitivity to crucial, controversial sport issues. HSTM % 3 Dissertation P/F Committee HSTM 8803 HSTM % % 3 Analyze and apply sport management principles, approaches and rationales to current sport management cases. HSTM % 3 Dissertation P/F Committee HSTM 8810 HSTM % % 1

10 SLO 7 90% of doctoral candidates will successfully defend their HSTM 8812 SLO 8 90% of doctoral candidates will successfully defend their HSTM 8803 Organize and plan programs of service designed to meet local, state, regional, national and/or international needs. HSTM Dissertation P/F Committee HSTM Prepare research within the field of sport management for presentation and publication. HSTM % 3 Dissertation P/F Committee HSTM % 1 **Explanation of course action for intended outcomes not realized: SLO 1: 3/3 measures at 100% attainment indicated the SLO exceeded the. SLO 2: 2/3 measures indicated the SLO was achieved. SLO 3: 1/2 measures indicated the SLO was achieved. The differences are isolated to a single course; the delivery of this course is being reviewed. Given that the issue is isolated to a single course, coupled with the fact that multiple faculty members are reviewing progress compared to a single assessor in a class, the faculty feel this SLO is being achieved. Additionally, the determination is made considering the success that students have had in professionally presenting and publishing their scholarly work. Doctoral students reported having a total of two publications and eight international/national professional presentations for AY SLO 4: 2/2 measures at 100% attainment indicated the SLO exceeded the. SLO 5: 2/3 measures indicated the SLO was achieved. SLO 6: 2/3 measures indicated the SLO was achieved. SLO 7: 2/2 measures indicated the SLO was achieved. SLO 8: 1/2 measures indicated the SLO was achieved. The differences are isolated to a single course; the delivery of this course is being reviewed. Given that the issue is isolated to a single course, coupled with the fact that multiple faculty members are reviewing progress compared to a single assessor in a class, the faculty feel this SLO is being achieved. Additionally, the determination is made considering the success that students have had in professionally presenting and publishing their scholarly work. Doctoral students reported having a total of two publications and eight international/national professional presentations for AY

11 Program-Level Operational Effectiveness Goals Matrix Identify Each Operational Effectiveness Goal and Measurement Tool(s) Identify the Benchmark: Resource Allocation, Timeline, & Performance Indicators Data Summary Assessment Results: 1. Does not meet 2. Meets 3. Exceeds 4. Insufficient data OEG 1 To grow HSTM enrollments Data: SLOs Overall Achievement Scores Data: Average Yearly Enrollment Numbers Data: Average Yearly Graduation Numbers 6/7 B.S. HSTM SLOs were met. 5/5 M.S. SFM SLOs were met. 8/8 Ph.D. SLOs were met. 1. B.S. HSTM M.S. SFM Ph.D. SM B.S. HSTM SM Average degrees awarded = 31, *note the executive summary is inclusive of all HSTM graduates. 2. M.S. SFM Average degrees awarded = Ph.D. SM Average degrees awarded = 1 Data indicated that each program achieved the objectives and goals that are linked to the School of HSTM Mission. Staying mission focused, producing quality graduates, with strong content knowledge and soft, transferrable skill sets is a priority for the School of HSTM. The faculty feel that by holding high standards, students will rise to a new level, grow personally, achieve jobs upon graduation, and, ultimately assist in growing HSTM enrollments. In 2013 (due to the new B.S. HSTM degree title), there were 0 HSTM majors; in 2015, there were 200 HSTM-Sport Management students and in 2017 there are 343 HSTM-Sport Management students. Each year we graduate and admit on average 30 to 40 HSTM Sport Management students. 3 Exceeds s Data: Track Curriculum Revision & Improvements 1. B.S. HSTM SM: The core curriculum is comprised of 30 hours in the interrelated areas of hospitality, tourism and sport. Students then must choose a 21-hour concentration in one of the three aforementioned areas. Additionally, students then will complete an 18-hour minor. Most Sport Management students will minor in Global Business Administration, Promotions, Marketing, Hospitality or Tourism. 2. M.S. SFM This program recently modified the curriculum in preparation for transitioning Coaching and Exercise Science out of the concentration options. The core consists of 12 hours (i.e. foundation course, statistics course and two research courses). All Sport Management students are then allowed flexibility to choose 24 elective hours in sport management courses to complete their degree. The School of HSTM is constantly reviewing curriculum to ensure that educational innovation is ongoing and open for discussion amongst all faculty. HSTM faculty are committed to creating consistent s for students. Over the past years, all curriculum has been modified to make students more marketable, provide them content knowledge that is catered to their respective industry interests, and create more flexible curriculum options. Ph.D. SM The Ph.D. in Sport Management initially was offered exclusively online; recent curricular modifications have allowed for more course options in a traditional environment. These modifications are also aligned with the newly created electives for the M.S. SFM program. There are 5 core classes for the Ph.D. in Sport Management and an additional nine hours of required courses. These 24 hours are offered exclusively online; all elective courses may be taken in either format. An additional rationale to offering a more blended Ph.D. Sport Management program was to be able to engage the international mission of the institution. As an exclusively online program, the ability to accept international students was limited due to governmental restrictions. This is no longer the case and we are

12 Data: Track high-tough experiences: Advising, Availability OEG 2 Data: Track Experiential Learning Opportunities able to admit interested and qualified international students to the Ph.D. program. The School of HSTM has a strict advising policy: students should make appointments with their faculty advisors and be prepared during advising meetings. The faculty are committed to teaching HSTM students accountability and, one of consistent opportunities is in the area of advising. Outside of dedicated advising periods, faculty are expected to be available for a minimum of 10 hours; most faculty have open door policies. To enhance the collegiate experience for HSTM students Sport Management Club, Introductory Resumes, Senior Cover Letters, Resumes, Senior Phone Interviews, Senior Face-to-Face Interviews, Senior Seminar & Presentations, Sport Communications, Research Methods (UG & GRAD), Event Management (Road Race, Homecoming, Children s Health Field Day, Charity Golf Tournament, HSTM Banquet), Revenue Generation Cold Calls for Athletics, Sport Management Internship Fair, Sport Management Conference, Attendance to Sport Management Conferences, Professional Presentations, Peer-reviewed Student Publications, Teaching (Doctoral Students Only), etc. The School of HSTM utilizes high-touch advising, where each student should have personal contact with his/her advisor. These meetings are used to direct the students to volunteer and gain experiences, assist in educational and career planning; it is the belief of the HSTM faculty that students are likely to be more engaged and retained if we know them beyond the classroom. The School of HSTM faculty feel that the student experience is enhanced by providing multiple opportunities for students to be engaged in practical experiences both in and out of the classroom. 3 Exceeds s Data: Track Community Partnerships Troy Athletics, Troy Parks and Recreation, Troy Miracle League, Boys and Girls Club Facebook: Troy University School of Hospitality, Sport and Tourism Management Facebook: Troy HSTM Events Students are involved both in and outside of the community; however, faculty are committed to benefitting the local community through various endeavors. Some examples include: raising money for charitable organizations (e.g. Miracle League, Boys and Girls Club, Salvation Army) through events put on by HSTM students. Another example is providing both volunteers and interns to community partners. This past year, the School of HSTM was excited to complete a $40,000 grant project for the local community funded through the Baseball Tomorrow Fund (BTF); this project refurbished an existing batting cage facility at Troy Parks and Recreation. The School of HSTM hosted a successful, publicized grand opening of the event that included Mayor Reeves, TPRD Director, Troy University cheerleaders, baseball and softball players, HSTM students and many other local community members. The batting cage facility is now open to the youth of Troy free of charge. Data: Track Curriculum Revision & Improvements OEG 3 Data: Track Expanded Troy faculty also are highly engaged in the local sport community as volunteers: coaching and coordinating fundraising efforts totaling to just over $25,000 for local youth sport programs in the past two years. Detailed response noted under OEG 1. Detailed response noted under OEG 1. To provide international perspective to HSTM students 1. Chong Qing Normal University (China) Dr. Shannon Xu taught Introduction to Sport Management at Chong Qing Normal University to 70 Chinese students. To date, many activities have been focused on building relationships with international agencies. These experiences 2 Meets s

13 International Initiatives Data: Track Expanded International Opportunities via Curricula Innovations 2. Costa Rica Dr. Dixon traveled to Costa Rica and met with local universities, federations, governing bodies for soccer and volleyball. 3. Vietnam Drs. Dixon and Holladay traveled to Vietnam and collaborated with the local community for research. Recently three Vietnam locations have been approved to offer the B.S. in HSTM degree (Noted in Principle 7.4). 4. In addition to the above-listed opportunities the School of HSTM embraces global sport management by housing the International Center for Hospitality, Sport and Tourism (ICHST). ICHST provides a focal point for coordinating research, providing educational and training programs and functions as a think tank and informational resource for hospitality, sport and tourism related issues at Troy University. 5. Dr. Packianathan Chelladurai serves as the International Representative for the School of HSTM. Detailed response noted under OEG 1, curriculum revisions and improvements. have allowed opportunities for both faculty and students. Teaching and traveling abroad allows faculty to bring their international experiences into the classroom, thus providing students with such experiences vicariously. The School of HSTM also has a faculty member dedicated to international recruiting. Just as diverse faculty members foster the learning experiences of our students, so does the diverse student population. All HSTM programs are offered 100% in online format and only the B.S. HSTM and M.S. SFM are offered 100% in a faceto-face format. Offering classes via these modalities provides students with great flexibility in completing a degree; however, at the doctoral level, this has limited the option for international students as many international governments will not fund or recognize online degrees. Thus, the doctoral student pool was limited in this regard. However, effective fall 2017, a blended format of the Ph.D. program was designed so as to make the Ph.D. in Sport Management an option for international students. One study abroad course is offered in the HSTM curriculum that directly supports global studies (HSTM 4475) and an additional, minimum 6 hours are required in general studies that contain an international focus. OEG 4 Data: Curriculum opportunities Data: Green Zone Training Certifications Data: Scholarship Opportunities for Military and their dependents To actively support military personnel in pursuit of HSTM related degree As noted, 100% of the School of HSTM academic programs (i.e. B.S., M.S. and Ph.D.) are offered online. This assists the School of HSTM in achieving one of the university s major initiatives; that is, active duty military are able to complete an HSTM degree. Green Zone Training Certifications allow faculty to become certified in instructional needs of military. Troy University offers several financial options for military and their families. All HSTM degree options are accessible to active duty military and family members (that may need to relocate). 1/14 HSTM faculty members are Green Zone certified. This is an area that we are aware can be improved. The Troy University Military and Family Scholarship has been established to recognize the service of U.S. Active Military, Reserve and National Guard members by offering a scholarship to the service member, their spouse and/or dependent children. The Scholarship reduces tuition to $250 per credit hour at both the undergraduate and graduate level. 2 Meets s OEG 5 Data: Growth of Participation in Professional Organizations To create an environment that allows for growth in values and diversity for HSTM students Students have been actively involved with the following: The Sport Management Club The Southern Sport Management Conference now the Applied Sport Management Conference; the ASMA has its roots at Troy University. The HSTM faculty are committed to developing participation in professional organizations including the Sport Management Club. Students at all degree levels are provided notice and opportunities to engage in professional organizations. The HSTM Newsletters 2 Exceeds s

14 Doctoral students collectively have presented 14 research projects at either national or international conferences. Doctoral students collectively have 7 publications. provided as links under OEG 6 provide the best evidence supporting the School of HSTM efforts in this regard. 1 Student (Sara Shoffner) inducted into COSMA Chi Sigma Mu Honor Society. Data: Continue Partnerships with the City of Troy OEG 6 Several Troy University students are members of COSMA: Detailed response in OEG 2. Detailed response in OEG 2. To grow alumni engagement Data: Tracking of Alumni HSTM Alumni Tracking on HSTM website HSTM Alumni Survey: DLOVwZLzmLyxw%2fPeZw%2bR%2fTSaH9JQmVkRhWjjaH Y%3d The School of HSTM has made great strides in enhancing alumni engagement. Several methods are employed in an effort to capture alumni, including the HSTM Alumni Survey, points of contacts via social media, invitation to return to all HSTM related activities, Alumni spotlights in the HSTM Newsletter, etc. 3 Exceeds s Data: Track Increased Communication Efforts with Alumni 1. Facebook: Troy University School of Hospitality, Sport and Tourism Management 2. Facebook: Troy HSTM Events HSTM Newsletter Data: Increase Opportunities for Alumni Involvement HSTM Alumni Spotlight

15 PROGRAM INFORMATION PROFILE This profile offers information about the performance of a program in the context of its basic purpose and key features. Name of Institution Institution: Program Accreditor: TROY UNIVERSITY COMMISSION ON SPORT MANAGEMENT ACCREDITATION Institutional Accreditor: Southern Association of Colleges and Schools Commission on Colleges Date of Next Comprehensive Program Accreditation Review: September 2025 Date of Next Comprehensive Institutional Accreditation Review: Spring 2020 To learn more about the accredited status of the program, click here: Program Context and Mission Program Mission: The mission of the School of Hospitality, Sport & Tourism Management is to prepare students to become future leaders and scholars in hospitality, sport and tourism management by providing exemplary integrative and experiential academic preparation in a collaborative environment, to conduct seminal and applied research that impacts the hospitality, sport and tourism industries on a local, national, and global level and to provide professional and community service. Brief Description of Student Population: Admissions Requirements: Undergraduate - ADMISSIONS.pdf Graduate - Ph.D. SM, p Human-Services.pdf Indicators of Effectiveness with Undergraduates As Determined by the Program 1. Graduation Year: # of Graduates: 48 Graduation Rate: = +1.2% **In the past two academic years, , the Troy University B.S. HSTM SM program has averaged 40 new starts each years. The HSTM-SM program averaged 48 graduates. A focus on retention, graduation and employment assists in accounting for positive graduation results. 2. Completion of Educational Goal (other than certificate or degree if data collected) Not applicable 3. Average Time to Certificate or Degree 1-Year Certificate: 2-Year Degree: 4-Year Degree: X 4. Annual Transfer Activity Year: # of Transfers: Graduates Entering Graduate School 13% of B.S. HSTM graduates are entering graduate school.

16 2% of M.S. SM graduates are furthering their education. 6. Job Placement (if appropriate) 55% or majority of reporting B.S. HSTM alumni are currently working in sport industry; 13% are continuing education, and the remaining 32% are employed in an area that may be related to 87% or majority of reporting M.S. SM alumni are currently working in sport industry; 2% are continuing education, and the remaining 11% are working in an area that may be related to or out of discipline. 5/6 graduates or 83% Ph.D. SM alumni are currently working in their desired positions within sport industry. 7. Licensure/Certification Examination Results: Not Applicaple developed by the Council for Higher Education Accreditation. updated 2015