INFORMATION SEEKING BEHAVIOR OF USERS OF ICT ORIENTED COLLEGES: A CASE STUDY

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1 Review Of Reearch Impact Factor :.40(UIF) ISSN X Volume - 5 Iue - Oct - 05 INFORMATION SEEKING BEHAVIOR OF USERS OF ICT ORIENTED COLLEGES: A CASE STUDY Dr. Sachin D. Sakarkar Shri. R. R. Lahoti Science college, Morhi. ABSTRACT die on information eeking behavior have been conducted worldwide a they are very eential to meaure pychological, logical and emotional approach of an information eeker in the puruit of looking for information. Main object of thi reearch i to make urvey of uer in college affiliated to SGBAU Amravati along with their requirement, expectation, available reource, with limited modern amenitie to fulfil uch demand and intallation of ultra modern equipment, tate of art internet connectivity and o many uch other thing through a model quetionnaire deigned to acquire all uch data. KEYWORDS :Information eeking behavior, Library uer. INTRODUCTION : The era of information technology changed the tatu of library in t century. The computer age ha hown great impact on information reearch. Long range reference ervice have come to an end. Ready reference ervice i available with the help of networking. Large amount of information i being generated every moment. The exponential growth of literature i too fat for any pecialit or any individual to keep pace with. Right information to the right uer at the right time with preciion i becoming a need in an information ociety. Revolution in ICT technique ha dratically integrated Librarie into knowledge hub, which can fetch every required information through pile of book a well a the worldwide web networking, thereby tranforming into hybrid, digital and virtual librarie. Library i major reource of knowledge a well a information required by uer, obviouly improving reponibilitie of a Librarian. A gamut of ervice are expected to be catered through Librarian, who act a Information Officer, Navigator and reource peron who ha to be, all the time, aware of what, how, when and where to earch the expected knowledge by the uer, reearcher, tudent and teacher. INFORMATION SEEKING ATTITUDE OF USERS According to Wilon (999, 000), information-eeking behavior include "thoe activitie a peron may engage in when identifying their own need for information, earching for uch

2 information in any way, and uing or tranferring that information."[8] [4] Kakai, et al., (004) have defined information-eeking behavior a an individual' way and manner of gathering and ourcing for information for peronal ue, knowledge updating, and development.[4] Information-eeking behavior of tudent, reearcher, and profeor ha been the focu of enquiry for decade. Initially, however, uer tudie were conducted primarily to evaluate library collection. OBJECTIVES To tudy the information need of the uer. To know the prime dependent ource for information among the tudent. To highlight the ufficiency on the variou reource at the librarie. To tudy the variou kind of need where ICT i involved for atifying the information need. To tudy variou kind of reource that are available for atifying the information need To tudy the difficultie faced by the tudent while handling ICT in librarie SCOPE OF THE STUDY: The tudy wa baed on the following apect: Statu, computing, librarie and ervice provided and level of Satifaction. The tudy confined to the uer including tudent of Undergraduate, Pot Graduate and taff of elected ICT oriented college affiliated to Sant Gadge Baba Amravati Univerity, Amravati. The tudy wa mainly focued on the ue and awarene of Information Communication Technology. METHODOLOGY: The tudy ha been made by urveying the different uer group from the college of SGB Amravati Univerity, Amravati,Which were aociated with Art, Commerce and Science tream of education and Social Science faculty. When reearcher draw hi ample, he want to have a good repreentation of all the kind of people in the population. At the beginning reearch cholar collected the name and addree of all college with their tatu in automation of librarie and development toward Information Communication Technology in SGB Amravati Univerity, Amravati. Thi formed the population for the preent tudy. Sant Gadge Baba Amravati Univerity : S.G.B. Amravati univerity wa etablihed on t May,98 on the aupiciou occaion of Maharahtra Day & Worker' Day. Sant Gadge Baba Amravati Univerity geographically cover the wetern Vidarbha belt i.e. five ditrict viz. Amravati, Akola, Yavatmal, Buldhana and Wahim of Maharahtra State. The Univerity, in it mall pan of two decade, ha contributed in many way for economic, ocial and cultural upliftment of the ociety by offering bet quality education. Amravati Univerity i recognized under Section (B) of the Univerity Grant Commiion (UGC) Act of the Minitry of Education, Government of India. The Univerity received NAAC accreditation in 00. college are affiliated with Amravati Univerity, with an enrolment of over 90,000 tudent for the undergraduate and graduate coure, together, in different facultie. The motto of thi Univerity i Education for alvation of oul

3 Table No.. Faculty wie ditribution (N = 850) Sr. No Faculty Art Commerce Engineering Education Social ci. Science Other Total Frequency Table No. how that, maximum number of college are multi faculty college viz. Science, Art and Commerce. While engineering, ocial cience and education college are ingle faculty college. Reearcher tried to get feedback from all type of repondent. Table No.. Coure wie ditribution (N = 850) Sr. No Computer Coure MS- CIT CCIT DIT Other No Coure Total Frequency Table No. how that, 6.0 repondent completed MS-CIT coure, While 5.8 repondent completed CCIT coure. DIT coure wa completed by.0 repondent. Other coure that are completed by.5 repondent and 0.0 repondent had not completed any computer coure. MS-CIT i the Maharahtra State certificate coure in information technology. Thi coure wa recognized by Maharahtra government. So maximum college run thi coure from their intitution at minimum fee. From the above table it alo found that, more than 0 tudent are unaware about computer and computer coure. While ome have completed more than one. Table No.. Surveyed librarie in SGBAU Amravati and elected population for Survey (N = 850) Sr. No. ICT Oriented college in SGBAU Amravati Ditrict No of ICT oriented Librarie urveyed SGBAU Amravati Univerity department (0 Dept.) * SGBAU- Sant Gadge Baba Amravati Univerity Number of Uer Staff Total Populatio Mail Female Mail Female n SGBAU Library 8 College librarie Amravati 08 College Akola 05 College Buldhanaa 04 College Wahim 0 College Yavatmal 08 College 8 9 Total 4 (40.) 4 (6.94) 05 (.5) 90 (0.58) Table No. how that, the reearcher ditributed 400 quetionnaire, out of which 0 quetionnaire were received from the repondent of 8 college in Sant Gadge Baba Amravati 850

4 Univerity, Amravati. The reearcher elected 40 repondent from each college from the total of 8 college. For the ampling of ubject, the reearcher ued tratified random ampling and collect 5 tudent from Under-graduate, 5 tudent from Pot-graduate, 0 taff member from each college. Some quetionnaire were found incompletely filled, ome were blank and ome were wrongly reponded. So after dicarding all thee quetionnaire the total ample at the lat conit of 850 repondent, which were ufficient enough for the preent tudy. Name of the college Table No 4. The purpoe of information eeking N-850 No. For For For Prep Read To Of Reea Gener recr aring ing / read Rep rch al eatio cla Thin journ onde () aware n note king al & nt ne () () Purp Maga () oe zine () Uer Categor y Dicu ion Internet Browi ng SGBAU dent Amrava Faculty ti.5.4 dent Amrava ti Faculty Akola dent Buldhan a Wahim Yavatm al Faculty dent Faculty dent Faculty dent Faculty Source: Computed from the urvey data Frequency of the viit to the library doe not indicate the nature and purpoe of viit by it uer. Keeping thee apect in mind, the viitor were aked to indicate the purpoe of their viit to the library. Their repone were given in the above table. Above table no 4 depict that, mot tudent move toward library for preparing cla note for examination or college tudie integrating general awarene, effective ue of internet and refer journal and magazine wherea all the reearcher eek information related to their reearch through journal and Magazine, dicuion and general awarene i favored by repondent. A per above table, it wa oberved that, the repone for Internet browing wa very low. The reaon behind thi wa variou college had computer but due to financial problem or due to not having the upport from management, to maintain computer for internet facility wa difficult for them. Thu the viit to the library and it ue indicate that mot of the uer conult the library to participate in the proce of Reading/Thinking, Preparing cla note and for general awarene. 4

5 Which of the following ervice do you ue from your library? Nowaday information ervice are the important ervice of any library/information centre. Information ervice are uually provided through the information ource, where the required information i likely to be available. The librarian according to time, place & circumtance, provide information ervice on the bai of variou available ource. Table No 5. N-850 Service Lending erv ice (to borrow book) Te de ac nt her SGBAU Amravat i Amravat i 4 4 Akola 0 Buldhan 0. a Book Bank dent 4 0 Tea cher Internet Service d ent -.5 Teac her Reading Room Service Xerox Reference /Informat ion Service Diplay of new arrival Above table no 5 depict that, maximum no. of uer of any library ue thi ervice. But it percentage wa alo dependent on the upport of the circulation ection or lending ection and how many borrower ticket iued by the library. Book Bank ervice i offered by library on the merit bai a well a on the deerving tatu of tudent. Thu tudent can avail thi amenity whenever offered by library itelf. It may be due to, though internet ervice i modern amenity, it i not yet o reonate to make it affordable for all end uer of librarie. Even in electronic era and tech avvy uer, the prioritiation of reader i more to lending ervice, reading room and internet ervice in thi order of importance. A per above table, it wa oberved that, very few repondent agree that, their librarie do not have reading room facility. Reading room facility i an important prerequiite for an effective functioning of a library. A conductive atmophere of a library i eential for tudy and reearch but unfortunately it i not available in maximum librarie. Mot of librarie, due to financial contraint and lack of pace, cannot offer photocopier. But if uch amenity i offered at reaonable cot then it can urvive and even help librarie to be a ource of income generation. Reference ervice i a peronalized ervice offered to uer when they viit the library for eeking information from book and other document. Mot of librarie do not have diplay board to flah notice, new arrival and uch other thing to be noticed by end uer. dent Wahim Yavatma l Teac her de nt Te ac her dent 9. 5 Tea cher 8. 5 de nt. 5 Te ac her

6 How do you locate information from your library? Source Ue of Library Catalogue Table No 6. N-850 Approach to librarian / Library Staff Ak the colleague From table 6, in order to eek ome pecific information or knowledge, the uer primarily go through the catalogue or OPAC narrating collection and compilation of knowledge, then approach to librarian to hort lit their hunt and latly rely on the colleague to further integrate their earch for more knowledge to depth and gra root level How ucceful are you in getting information through librarian? Bibliographie /reference in book & journal From table, Librarian i uppoed to be knowledgeable peron who i expected to be capable & knowledge of every information, which he come acro through the propective reader or uer, who i well aware of every corner of Library etablihment under hi kind control. Do you fill that reading material/ervice available in the library are adequate to meet your requirement? The prime function of any library i to provide efficient ervice to it uer. Uer awarene about the ervice provided by the library i eential for effective ue of it collection. Table No 8. N-850 Directly from the tack SGBAU Amravati Amravati Akola Buldhana Wahim Yavatmal Table No N-850 Succe of getting SGBAUA Amravati Akola Buldhana Wahim Yavatmal information mravati through Librarian Motly (6.9) (88.6) (6,) (58.) (49.) (.) Rarely 5 (6.80) Library ervice adequate to meet your requirement. SGBAU Amravati Motly 88 (6.) 9 (9.5) 5 (.) 5 (4.8) 40 (50.6) 6 (6.8) Amravati Akola Buldhana Wahim Yavatmal 6 ( 69.4) Rarely 6 (5) 5 (0.5) 89 (8) 8 () 69 (56.55 ) 5 (4.4) 49 (6. ) 0 (.9 ) (59.) 94 (40.6) 6

7 From table 8, though library i a growing organiation & while peaking about conventional material, no library can be able to fulfil the demand of their uer. On the other hand while peaking about ICT reource today era of knowledge globaliation, Library can hardly be elf ufficient in all repect of ICT, becaue the technology i changing every day in day out and the technique turn outdated within very hort pan. Hence librarie could meet the expectation of uer and reader between 5 to 80 and not beyond. Satifaction with preent library ervice by Uer Table No 9 N-850 Source Text Book Reference Book Ditrict Satifaction level Satifaction wie level performanc e of the college Periodical/ Magzine Satifaction level New Paper Satifaction level SGBAU Amravati Amravati 40 4 Akola 5 6 Buldhana 9 Wahim 5-0 Yavatmal According to the Table 9, Maximum no. of uer prefer to ue newpaper in college librarie & they are very much atified alo. Afterward, tudent preferred to ue book or how highly atified with the collection of book. Afterward they preferred to ue periodical; Online reource. Some of the Uer felt that reading material/ervice available in the library were not adequate, Reaon were.. Lacking of latet addition of book.. Some time at the time of rece library taff were not available.. Book of popular author were le in tock. 4. Library did not have enough tock to provide efficient book bank. 5. There were no tandard book available in the library, which a tudent really want. 6. The cope of ubject wa increaing day by day and more material ha to be available.. Some reference book were not available 8. Finding of material wa quite difficult compared to earch engine. 9. Important book were not available and if available then in one or two copie only. 0. Some book which were eential to our yllabu were not available in library

8 CONCLUSION Academic Librarie are uch librarie which deal mainly with the Higher Education and main object of uch librarie i to promote reearch work. Simultaneouly thee librarie play very important role in learning a well a in teaching to appreciate every apect of teaching/learning. Thee librarie have collection and compilation of reference to variou reearch work, which can provide ready beckoner and upportive information related to variou ubject and topic. Revolution in ICT technique have dratically integrated Librarie into knowledge hub, which can fetch every required information through pile of book a well a the worldwide web networking, thereby tranforming into hybrid, digital and virtual librarie. Library i major reource of knowledge a well a information required by uer, obviouly improving reponibilitie of a Librarian. REFERENCES :. Biwa, Goutam. and Aparna, Pandey.( 009), A tudy on the information eeking behaviour of the tudent at Univerity of Kalyani, Wet. Bengal, India. th IASLIC conference 009 held at KIIT Univerity, Bhuvanehwar, Oria, Dec Chouchande, V.G.(008).Information Need and Information eeking behavior. Amravati: Shiveneri Pub.. Gaur, H G., and Sharma, R.(000), A tudy of the information eeking behaviour of uer in univerity librarie in digital environment. Proceeding of the International conference on Information Seeking Behaviour and trend, Mumbai, India: Kakai, J.M., Ikoja-Odongo, R., & Kigongo-Bukenya, I.M.N. (004). A tudy of the Information eeking behavior of undergraduate tudent of Makerere Univerity, Uganda.World Librarie 4 () Available: 5. Mahajan, Preeti. (009), Information eeking behaviour: a tudy of Punjab Univerity, India.Library Philoophy and Practice.Nicola, Harrion., Analyi of online earching trategie for engineering tudent 6. Nihat Fatima. and Naved Ahmad.(008), Information eeking behaviour of the tudent at Ajmal Khan Tibiya College, Aligarh Mulim univerity: a tudy. Annal of Library and Information die, 55() Puhpalatha, K. and Mallaiah, T Y. (009).Ue of information reource in chemitry: a tudy of Mangalore Univerity Library, Annal of Library and Information Science 56() Wilon, T.D. (999). Model in information behavior reearch. Journal of Documentation 55 (): Wilon, T.D. (000). Recent trend in uer tudie: Action reearch and qualitative method. Information Reearch 5 (). Available: 0. Sakarkar, S., & Choukhande, V. (0). Role of Information and Communication Technology in Uer' Satifaction of Sant Gadge Baba Amravati Univerity Library, Amravati. Reearch Link-05, (0),