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1 Educate Engage Elevate MUSEUMS ON THE RISE Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ annualmeeting.aam-us.org

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5 Table of Contents Acknowledgments... 5 Welcome Annual Meeting Theme...11 General Information...12 Connect with AAM Alliance Resource Center Schedule AAM Bookstore MuseumExpo...18 Technology Innovation Theater...19 Solutions Center Theater...19 Marketplace of Ideas...21 MuseumExpo Networking Breaks...21 Keynote Speakers AAM Awards Networking & Special Events...27 On-Site Insights, Field Trips, Tours...27 Evening Events...27 MuseumExpo Networking Breaks...27 Professional Networks & Affiliates Professional Network Events Affiliate Events...31 Sessions by Track Saturday, May Sunday, May Monday, May Tuesday, May Wednesday, May Exhibitors by Company Exhibitors by Product and Service Advertiser Index Leadership and Partners Local Host Committee National Program Committee AAM Annual Meeting Fellows Arizona and Northwest New Mexico Fellows AAM-Getty International Program Participants AAM Board of Directors Professional Network Leadership AAM Staff Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 3

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7 Acknowledgments The Alliance wishes to express appreciation to the following organizations and individuals that have generously supported the museum community and the 2018 Annual Meeting & MuseumExpo. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 5

8 DE STOP BY BOOTH #3030 TO LEARN ABOUT OUR NEW RELEASES PATTERN STAMPS PATTERN STAMPS 20th ANNIVERSARY VAN GOGH Up Close CARAVAGGIO Interactive Multi-Sensory Multi-Media Innovative Inspirational Memorable Gleaming Darkness Buio Lucente 12 SHARK WEEK 2018 STYLE GUIDE 12 SHARK WEEK 2018 STYLE GUIDE TRAVELING EXHIBITIONS TOUR OPERATIONS SALES & MARKETING CONSULTING RETAIL DESIGN & DEVELOPMENT DISTRIBUTION CONTACT THE EXHIBITIONISTS tel EDG ignites and promotes cultural exchange by bringing high quality traveling exhibitions of art, science, history and popular culture to a diverse audience worldwide. We are devoted to maximizing our clients collections and exhibition assets while delighting their visitors with educational and entertaining experiences.

9 Welcome Dear AAM Attendee, Let us be the first to welcome you to Phoenix and extend our appreciation that you chose to join us for this amazing gathering of museum industry professionals! We are excited to have you in the desert and know that you will leave this city with a deeper appreciation for the rich culture and heritage we have here. At the heart of every museum is a mission to stimulate creativity, impart knowledge and provide context whether it be art, science or history. Our museums celebrate the ways that learning and innovative educational practices can bring people of all ages, ethnicities and demographics together especially during difficult times. With this in mind, we believe this conference will be a transformational experience for all with amazing keynote speakers, innovative sessions and plenty of fun mixed in! As you know, the theme of this year s event is Educate, Engage, Elevate! Museums on the Rise. Together, we will have the opportunity to explore the many ways museums serve as hubs of community activation and learning and to network with fellow museum professionals to share best practices, resources, and strategies to drive rich educational experiences and inclusive, lifelong learning. While here, we hope you will make time to visit a few of the more than 250 museums across our great state. The diversity we offer here is a point of pride for those of us who call Arizona home and think you will find the same in your adventures. In addition, our vibrant Downtown will not disappoint with its many top-notch restaurants, bars, art installations, shops and outdoor spaces to enjoy our beautiful weather. Let the 2018 Annual Meeting & MuseumExpo in Phoenix be an occasion to showcase the continual rise of museums and the remarkable and educational work of museums across the United States. So on behalf of the entire local host committee, welcome to Phoenix! We are glad you are here! Warmly, Tina Marie Tentori, Director of Community Affairs, Arizona Public Service and Executive Director, APS Foundation Chevy Humphrey, The Hazel A. Hare President & CEO, Arizona Science Center and AAM Board Member CO-CHAIRS OF THE AAM ARIZONA HOST COMMITTEE Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 7

10 Welcome Dear American Alliance of Museums members, For the first time in its 106-year history, the American Alliance of Museums Annual Meeting and MuseumExpo is taking place in beautiful Arizona. I am proud that you ve chosen to spend the week in Downtown Phoenix. Our top notch Phoenix Convention Center staff host hundreds of conventions, shows and events each year and they work hard to ensure excellent service. Phoenix is a welcoming and diverse city, and I am glad each of you will be able to experience all that the city has to offer. While you are here, I hope you enjoy Phoenix s world-class amenities and entertainment. In Downtown, you are minutes away from outstanding restaurants, scenic outdoor recreation and excellent shopping centers. Of course, I hope you take the time to visit Phoenix s thirteen AAM member museums. This city is home to unparalleled attractions you can explore global history in a novel way at the Musical Instrument Museum, featuring instruments from more than 200 countries and territories, or experience award-winning American Indian art exhibits at the Heard Museum. This month is ideal for a nighttime stroll through the Desert Botanical Garden and, as a father, I must say the Arizona Science Center and the Children s Museum of Phoenix are phenomenal. In this city, we truly have something for everyone and I am thrilled that the national museum community can experience it firsthand. It is my pleasure to welcome you to Phoenix and I wish you a successful and inspiring meeting and expo! Sincerely, Greg Stanton Mayor 8 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

11 Welcome Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 9

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13 2018 Annual Meeting & MuseumExpo Theme Educate, Engage, Elevate! Museums on the Rise Tell me and I forget. Teach me and I remember. Involve me and I learn.* At the heart of every museum is a mission to stimulate creativity, impart knowledge, and provide context. Museums celebrate the ways that learning and innovative educational practices can bring people of all ages, ethnicities, and demographics together especially during difficult times. The 2018 American Alliance of Museums (AAM) Annual Meeting & MuseumExpo May 6 9 in Phoenix, Arizona is your opportunity to explore the many ways museums serve as hubs of community activation and learning. Connect with fellow museum professionals to share best practices, resources, and strategies to drive rich educational experiences and inclusive, lifelong learning. Collaboration between the museum community and educational institutions is imperative and Arizona s diverse museum community has a strong track record in this area. The AAM 2018 Annual Meeting & MuseumExpo is an ideal opportunity to focus on how to build and strengthen these important relationships and hear how it s done in Arizona, across the U.S., and around the world. Arizona is home to diverse populations, including 22 tribal nations, a range of immigrants, transplants, and descendants of early settlers. The region has experienced much growth, change, and contention. It therefore serves as fertile ground to continue discussing persistent national challenges that impact the educational ecosystem such as the criminal justice system and immigration policies that were initially explored in St. Louis during AAM s 2017 annual meeting. Our sessions will explore the following: How are the educational missions of museums reflected in exhibitions, programs, collections, and research? How can museums better use their expertise, spaces, and collections to enable students to learn in new and different ways? How can museums specifically address issues of race, immigration, and the rights of indigenous peoples to ensure that all our populations are well-served? How are museums incorporating civically engaged education, 21st century learning, and global literacy into their work to activate audiences? How are museums educating and elevating multiple populations within their communities? How do museums create and sustain healthy workplaces for their staff that foster lifelong learning and professional development? What are the educational policies and principles that museums should be advocating for? * There is a contested origin for this quote, some say Benjamin Franklin, others say Xun Kuang, a Chinese philosopher, and yet others claim it is a Native American phrase. We honor the multiplicity of origin stories and interpretations for this quote. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 11

14 General Information Welcome to Phoenix! We ve compiled the following information to help you navigate the 2018 Annual Meeting & MuseumExpo. Alliance staff and volunteers are here to help, let us know how we can assist you. Meeting Locations Official conference programming will take place at the Phoenix Convention Center and the Sheraton Grand Phoenix unless otherwise noted. See the daily conference schedule for additional program location details. Phoenix Convention Center 100 N 3rd Street Phoenix, AZ Sheraton Grand Phoenix (Headquarters Hotel) 340 N 3rd Street Phoenix, AZ Official Conference Hours See the daily schedule for additional details. Saturday, May 5 (pre-conference hours) Noon 5:30 p.m. Sunday, May :30 a.m. 5:30 p.m. Monday, May :30 a.m. 5:30 p.m. Tuesday, May :30 a.m. 5:30 p.m. Wednesday, May :30 a.m. 1 p.m. MuseumExpo Hours Monday, May 7... Noon 5:30 p.m. Tuesday, May a.m. 5:30 p.m. Wednesday, May a.m. Noon Important Conference Information AAM Bookstore Phoenix Convention Center, MuseumExpo, Booth # 2448 Browse the best in museum literature, attend author signings, and purchase annual meeting swag. AAM Information Desk Phoenix Convention Center, North Building, Lower Level Stop by anytime during official conference hours for information about conference happenings, hotels, and accessibility accommodations. AAM Registration Phoenix Convention Center, North Building, Lower Level and Sheraton Grand Phoenix NEW! Staying at or near the Sheraton? Pick up your badge while you check in to your hotel. Limited registration services will be available at the Sheraton. Find express self-check-in kiosks and staff to assist you with all of your registration needs during official conference hours. An additional express lane has been set up for attendees with accessibility needs and exhibitors for badge and ticket pick up at the Phoenix Convention Center. Alliance Resource Center Phoenix Convention Center, MuseumExpo, Booth # 2647 Meet, learn, exchange ideas, or just relax in the Alliance Resource Center. See page 17 for scheduled activities in the Alliance Resource Center. Accessibility Phoenix Convention Center, North Building, Lower Level We aim to give all attendees the best experience possible and accommodate needs. Staff at the AAM Information Desk, located on the Lower Level, and volunteers in teal shirts are on hand to help answer your accessibility questions. On-Site Insights, Field Trips, and Evening Events: Accessibility information for each of these locations is printed on your event ticket. Event transportation: Call the transportation hotline at at least 24 hours in advance to request accessible transportation to events. Anti-Harassment Policy The American Alliance of Museums is dedicated to providing a safe, inclusive, and welcoming conference experience for everyone. We do not tolerate discrimination or harassment in any form. Our Code of Conduct can be found at code-of-conduct Audio Recordings A limited number of sessions were recorded during the 2018 Annual Conference. Full conference registrants will receive complimentary access to these recordings and will be notified by when they become available. Audio and video recording of sessions is strictly prohibited without prior permission from AAM. 12 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

15 General Information Attendee List This year s list of conference attendees can be accessed through the event app. Search AAM Events in the App Store or Google Play to download. Business Center Phoenix Convention Center, North Building, 100 Level Make photocopies, ship packages, and more at the UPS Store. Open during official conference hours. Coat & Baggage Check Phoenix Convention Center, North Building, Lower Level Tuesday & Wednesday Only For your convenience, you may store your coat and baggage for a small fee in a secure space during conference hours. Ejection AAM reserves the right to eject any attendee without any prior notice or refund if their behavior is deemed disruptive, offensive, dangerous, and illegal or if they are found to be distributing unauthorized material. Emergencies To report medical and non-medical emergencies, use a house phone located throughout the Phoenix Convention Center and dial 85 or dial 911 directly and inform a security guard. Event Ticket Exchange Phoenix Convention Center, North Building, Lower Level Visit during official conference hours to connect with attendees to buy or sell event tickets at the Online Event Forum kiosk. First Aid Phoenix Convention Center, North Building, Lower Level Professional medical personnel are on hand throughout the conference to assist with medical emergencies. Handouts Access session handouts and take notes directly in the conference app! The conference app also allows you to save, print, and your notes immediately after the conference. International Lounge Phoenix Convention Center, Room 123 This informal gathering space provides cross-cultural exchange and networking with museum colleagues from around the world, offers information on AAM international programs, and facilitates dialogue on global museum issues and challenges through scheduled programming. Lost & Found Phoenix Convention Center, North Building, Room 121A Take lost and found items to the Volunteer Office. You may stop by to claim lost items during official conference hours. Unclaimed items will be turned over to convention center security at the end of the conference. Lactation Room Phoenix Convention Center, North Building, Lower Level Private space for lactation, featuring refrigerators, storage, and comfortable seating. Photography & Video By registering for and attending the Annual Meeting & MuseumExpo, you grant the American Alliance of Museums ( AAM ) and its authorized representatives permission to film, photograph, or otherwise record your participation in the event. You further agree that such images, photographs, and recordings may be used by AAM without your prior approval in any form and for any lawful purpose including, without limitation, promoting AAM. Such use will not entitle you to any credit or compensation. You release AAM, its officers, and employees from any liability connected with the use of any image, photograph, or recording taken during the Annual Meeting & MuseumExpo. Presenter Prep Phoenix Convention Center, North Building, Room 132BC All annual meeting presenters are required to check in at the Presenter Prep room at least 2 4 hours prior to scheduled presentations to meet with audio-visual staff, discuss session concerns, review presentations, meet-up with co-presenters, provide handouts, and more. Self-Care Lounge Phoenix Convention Center, North Building, Room 130 The Self-Care lounge is available during official conference hours for lactation, prayer, meditation, or just a quiet space to rest. Restrooms All are welcome to use the restroom that is right for them. We ask that no one will be stared at, questioned, or asked to leave. Thank you for helping to make restroom spaces at AAM inclusive and accessible for everyone. Safety Attendee safety is important to us. Please have a photo ID on you at all times. Be aware of your surroundings. If you see anything suspicious, report it to AAM staff, volunteers or building security. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 13

16 General Information Soliciting In order to protect our valued exhibitors and sponsors and the investment they make in AAM, thereby supporting our mission, our rules strictly prohibit solicitation by attendees who transact business at our conference and do NOT have exhibit booths or sponsor investment. Volunteer Office Phoenix Convention Center, North Building, Room 121A All annual meeting volunteers are required to check in at the Volunteer Office prior to their assignment. This office will be staffed during official conference hours. Telephone Directory AAM Information Event & Ground Transportation Emergency First Aid International Lounge Presenter Prep Transportation Hotline Volunteer Office/Lost and Found Stay Connected! Mobile App Download the AAM 2018 Events Mobile App to access session, event, and presenter info, view the attendee and exhibitor lists, and more. Search AAM Events in the App Store or Google Play to download. Social Media Join the conversation on social media. Use #AAM2018 to follow the sessions, events and conversation on Facebook, Twitter and Instagram. Follow us on and on Find us on Facebook at facebook.com/americanmuseums Wi-Fi Complimentary basic wireless internet is available in the Phoenix Convention Center, during conference hours. Access via the AAM network with password GURU. GENEROUSLY SUPPORTED BY Visit Guru at Booth # AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

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19 Connect with AAM Alliance Resource Center Phoenix Convention Center, MuseumExpo, Booth # 2647 Hang out, learn, exchange ideas, or just relax in the Alliance Resource Center. Stop by and revisit the first 10 years of the Center for the Future of Museums (CFM), pick up free copies of forecasting reports (while supplies last), offer your feedback on the future of museums, and interact with a chatbot developed by the Innovation Studio of the Carnegie Museums of Pittsburgh. Scheduled Activities Monday, May 7 1:30 3 p.m. Excellence Programs Drop-in Office Hours 2 3 p.m. CFM ChatBot Chat 3:30 4 p.m. Flash Session: Want to be an Excellence Programs Peer Reviewer? AAM Bookstore Phoenix Convention Center, MuseumExpo, Booth #2448 Browse the best in museum literature, attend author signings, and purchase annual meeting swag. Book Store Signing Schedule Monday, May p.m. John Simmons Things Great and Small (Second Edition) 3 4 p.m. Margaret Kadoyama Museums Involving Communities: Authentic Connections Tuesday, May :30 a.m. Flash Session: Want to Be An Excellence Programs Peer Reviewer? 2 3 p.m. CFM ChatBot Chat 3:15 4:30 p.m. Excellence Programs Drop-in Office Hours Wednesday, May 9 9:15 9:45 a.m. Flash Session: Taking the First Steps Towards Accreditation Tuesday, May 8 11 a.m. Noon Steve Miller Deaccessioning Today: Theory and Practice 3 4 p.m. Laura-Edythe Coleman Understanding and Implementing Inclusion in Museums a.m. CFM ChatBot Chat Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 17

20 MuseumExpo Visit the Exhibit Hall and Learn! MuseumExpo is a must-see for all attendees. Make time to experience the incredible displays, products, and technology available from over 250 exhibitors. Use the exhibitor directory (beginning on page 98), maps in the AAM Events Mobile App, and the kiosks at the entrance to the exhibit hall to help you navigate MuseumExpo. Pavilions & Specialty Areas Offering a one-stop destination where you can find the latest products, services, and solutions to better support your museum s needs. Federal Agency Pavilion The Federal Agency Pavilion includes program officers from federal agencies such as the Institute of Museum and Library Services, National Endowment for the Arts, and National Endowment for the Humanities, who can share agency priorities and information about grant opportunities. Museums & Race: Transformation and Justice Lounge Ready to challenge and transform industry values that perpetuate structural racism within our community? Join us! Reflect on current diversity, equity, inclusion, and accessibility issues via our round-table dialogues. Recharge in our lounge area and relaxation nook. Reclaim a progressive vision for museums in collaboration with local artists and colleagues. and #MuseumsandRace. NEW! Security Village Get a hands-on look at the up-and-coming products, services, and companies available in museum security. You ll meet representatives from DVS security consultants and engineers, a division of Ross & Baruzzini, as well as more than 10 security-specific product partners. Technology Innovation Pavilion Witness new ways through which visitors are accessing museum information and experiences, such as display solutions, mobile media and applications, interactive kiosks, touch screen technologies, mobile computing solutions, and virtual environments. Traveling Exhibits Pavilion Featuring museums and organizations highlighting the best in traveling or touring exhibitions, this area is a one-stop shop for your traveling exhibit needs. Engage and Learn Join experts to explore the field s latest technology products, and services through thought-provoking presentations and roundtable discussions. Solutions Center Theater These 30-minute sessions offer you a preview of cutting edge products and services that address museum professional needs! Technology Innovation Theater Check out the latest in gamification, mobile applications, registration, visitor experience solutions, and more through hands-on product demonstrations by industry experts. CREATE Makerspace by Arizona Science Center Join CREATE at MuseumExpo for a pop-up maker experience! Enjoy teambuilding based networking activities while engaging with 3D printers, viewing museum inspired displays, playing games designed on laser cutters, and exploring other maker space technology. Plus, contribute to our community art project What I Give using found materials and maker tools. Networking Fun Eat, drink, relax, or play while you network throughout the expo hall. Co-Working Space Visit the perfect meeting spot to get some work done, collaborate with your peers, or recharge your devices. Play Zone Looking to improve your golf game? What better place than Phoenix to play golf? Come take a swing at our golf simulator and see how your golf game compares to other attendees. Relax in recliner chairs, challenge your colleagues, and enjoy fun games with new friends. Virtual Zen Zone, Lower Level Lobby Need a break from the conference hustle? Stop by the Virtual Zen Zone for a 10-minute guided meditation. All you have to do is sit down, relax, and breathe. GENEROUSLY SUPPORTED BY 18 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

21 MuseumExpo Technology Innovation Theater Monday, May 7 1:30 2 p.m. Hoffen Exhibitions Application of Plastination in Museum Presenter: Hongjin Sui, Chairman, Hoffen Exhibitions 2:30 3 p.m. Edison Price Lighting Reimagining Museum Lighting; LEDs as IoT Presenter: Barry Young, Regional Sales Manager, Edison Price Lighting 3:30 4 p.m. Lucidea How Technology Fosters Museum Access, Visibility & Sharing Presenters: Benitta Maclachlan, Knowledge Management Consultant; Ilene Slavick, Senior Account Executive, Lucidea 4:30 5 p.m. Etix Stop Advertising and Start Growing Your Audience Presenter: Aaron Bare, Director of Marketing, Etix/ Rockhouse Partners Tuesday, May 8 12:30 1 p.m. Listen Technologies Story Telling for Wanderers Presenter: Juan Riboldi, Chief Operating Officer, Listen Technologies 1:30 2 p.m. Alley Interactive Alexa Voice Apps & Online Freer Sackler Presenters: Tom Harrigan, Partner and Vice President of Strategic Technology, Alley Interactive; Courtney O Callaghan, Chief Digital Officer, Freer Sackler 3:30 4 p.m. Etix Bring Your Marketing Analytics into Focus Presenter: Aaron Bare, Director of Marketing, Etix/Rockhouse Partners Solutions Center Theater Monday, May 7 12:30 1 p.m. PGAV Destinations Curating a Creative Culture Presenters: Diane Lochner, Vice President; Tom Owen, Vice President, PGAV Destinations Tuesday, May 8 12:30 1 p.m. Andoniadis Retail Services PIGS: Museum Store Passive Income Generators Presenter: Andrew Andoniadis, Museum Store Consultant, Andoniadis Retail Services 1:30 2 p.m. MGAC Surviving Design & Construction Projects: Best Practices for Museums Presenter: Kris Collins, Managing Director, MGAC 2:30 3 p.m. Spacesaver The Spacesaver Advantage for Collection Preservation Presenters: Ben Adamitus, Sales Manager Museum; Kelly Tomajko, Vertical Marketing Manage Museum/Library, Spacesaver 3:30 4 p.m. Lucidea Connect with Visitors and Create a Community, with Argus Presenters: Emma Hathway, Director of Client Services, Lucidea; Benitta MacLachlan, Knowledge Management Consultant, Lucidea For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 19

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23 MuseumExpo Marketplace of Ideas Monday, May p.m. MuseumExpo Visit the Marketplace of Ideas to exchange information and new ideas, learn more about new museum practices, showcase exemplary programs and projects, collaborate with colleagues in their specific disciplines, and build relationships across disciplines. Dueling Measures: Multiple Ways to Study One Idea Committee on Audience Research and Evaluation Collections Stewardship Committee on Museum Professional Training Ask an Expert from the AAM Council of Affiliates 30th Annual Excellence in Exhibition Competition CurCom Excellence in Exhibition Label Writing Competition DAM Good Ideas Education Network Indigenous Peoples Museum Network MuseumExpo Networking Breaks Don t network on an empty stomach! Visit the MuseumExpo for networking breakfast, breaks, and lunches. Monday, May 7 Noon 1:15 p.m. MuseumExpo Opening Reception & Lunch 3 5 p.m. MuseumExpo Networking Break Tuesday, May :30 a.m. MuseumExpo Coffee Break 3 5 p.m. MuseumExpo Networking Break Wednesday, May a.m. MuseumExpo Networking Breakfast Difficult Conversations: Welcoming LGBTQ Audiences and Staff Media & Technology Network National Association for Museum Exhibition Public Relations and Marketing Network Ask the Small Museum Experts For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 21

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25 Keynote Speakers Monday, May 7 10:15 11:45 a.m. Phoenix Convention Center, North Ballroom AAM Opening Session followed by Kevin Jennings President, Tenement Museum, Former Assistant Deputy Secretary of Education Tuesday, May 8 10:30 11:30 a.m. Phoenix Convention Center, North Ballroom Ericka Huggins Educator, Black Panther Party member, Former political prisoner Photo by Jill Anderson Photo by Kernit Grimshaw Wednesday, May a.m. Phoenix Convention Center, North Ballroom Donovan Livingston Award-Winning Educator, Author of Viral Speech Lift Off and Frank Waln Award-Winning Sicangu Lakota, Hip-Hop Artist, Producer, and Performer Moderators: Suse Anderson, Assistant Professor, Museum Studies Program, George Washington University; and, Kayleigh Bryant-Greenwell, Education Specialist, National Museum of African American History and Culture Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 23

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27 2018 AAM Awards The AAM Board of Directors is pleased to recognize the outstanding contributions of the following individuals and institutions during the AAM Opening Session on Monday, May 7 at 10:15 a.m. Award for Distinguished Service to Museums Recognizes an individual s excellence and contributions to the museum field for at least 20 years RECIPIENT Kathleen McLean Principal, Independent Exhibitions Kathleen has dedicated her 44-year museum career to professionalizing exhibitions and programs, advocating for diversity, advancing community engagement, and promoting experimental participatory practices in museums of all types, from multi-disciplinary and children s museums to museums of science, art, and history, in the US and across the globe. Nancy Hanks Memorial Award for Professional Excellence Honors a museum professional with less than 10 years of experience in the museum field 2018 RECIPIENT Hallie Winter Curator/Director, Osage Nation Museum Hallie s innovative programming, fresh approaches, and indisputable dedication to her community and tribe have completely transformed the Osage Nation Museum, leading to renewed community engagement and trust. Hallie s work extends beyond the museums walls to improving museum and cultural standards in tribal and non-tribal institutions across the field. Awards for Diversity, Equity, Accessibility, and Inclusion Honors and celebrates individuals, organizations, and programs advancing the museum field in the areas of diversity, equity, accessibility, and inclusion 2018 RECIPIENT FOR PROGRAMS Joanne Jones-Rizzi Vice President of STEM Equity and Education, Science Museum of Minnesota Through her decades-long career, Joanne has worked on systemic, ecological change within museums, specializing in expanding meaningful access through exhibitions relevant to audiences who do not yet think of museums as their cultural institutions. She advises museums nationally and internationally on culture, identity, anti-racism, exhibition development, and community engagement RECIPIENT FOR INSTITUTIONS Smithsonian Latino Center The Smithsonian Latino Center works collaboratively with the Institution s museums and research centers, to unlock the dynamic US Latino stories that shape our understanding of history, national culture, scientific achievement, and the arts. It ensures that the contributions of the Latino community endure, and it inspires and empowers Latino youth, emerging scholars, and museum professionals through its leadership and professional development programs. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 25

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29 Networking & Special Events Over 100 events hosted by the Alliance, local museums, and our affiliates take place during the Annual Meeting & MuseumExpo. On-Site Insights, Field Trips, Tours Sunday and Wednesday Pre-registration required These behind-the-scenes, experiential learning opportunities are hosted and conducted by staff at the local museums. They offer peer-to-peer exchange on specific museum practice(s), and may include special access tours, guest speakers, and other insights. Field Trips are offered by Professional Networks, in partnership with local museums and their staff. Tickets for events will not be sold onsite at the meeting. Looking for a last minute ticket or need to resell a ticket? Stop by the Ticket Exchange Desk in the Lower Level, North Building. See Mobile App for complete details. Evening Events Sunday Wednesday Pre-registration required The museums of the local community showcase their exhibits and more as they host you during these evening receptions and parties. Looking for a last minute ticket or need to resell a ticket? Stop by the Ticket Exchange Desk in the Lower Level, North Building. Sunday, May 6 6 9:30 p.m. Out of this World A Sonoran Escape & Progressive Party 7 10 p.m. Garden Party Under the Stars Desert Botanical Garden 7:30 10 p.m. O odham and Pee-posh Tribal Museum Monday, May p.m. The Phoenix Art Museum: Wonder 7 9:30 p.m. Explore a World of Music at MIM! 7:30 10 p.m. Heard Museum Party Tuesday, May 8 7:30 10 p.m. Closing Reception with Children s Museum of Phoenix and Arizona Science Center Transportation to Events Phoenix Convention Center, Third Street Entrance (between Washington and Monroe Streets) Buses will pick up and drop off at the Third Street Entrance to the Phoenix Convention Center. Tickets must be presented at boarding. Buses will depart 30 minutes prior to the event start time. Accessibility information is printed on each ticket. MuseumExpo Networking Breaks Don t network on an empty stomach! Visit the MuseumExpo for networking breakfast, breaks, and lunches. Monday, May 7 Noon 1:15 p.m. MuseumExpo Opening Reception & Lunch 3 5 p.m. MuseumExpo Networking Break Tuesday, May :30 a.m. MuseumExpo Coffee Break 3 5 p.m. MuseumExpo Networking Break Wednesday, May a.m. MuseumExpo Networking Breakfast Phoenix Hospitality Lounge Daily Phoenix Convention Center, North Building, Lower Level The Phoenix Hospitality Lounge is the perfect place to learn about Phoenix area museums and culture, take a selfie amongst cacti, grab a pronoun ribbon, or get a Taste of Phoenix. Featuring live talks, demonstrations, music and artists. Mercado Sunday and Monday Experience the talent that Phoenix has to offer by visiting The Mercado! This vibrant area, featured near registration and hospitality, will highlight a diverse group of 16 local artists creating high quality, handmade art. The artists will showcase their craft as they create art on-site while also offering items for sale. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 27

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31 Professional Networks & Affiliates Professional Networks Organized around job responsibilities and areas of common interest, there are 19 Professional Networks available to AAM s Individual Professional members at no additional cost. Collections Stewardship: The Collections Stewardship Professional Network is a community of practice focused on the stewardship of collections, archives, and exhibitions, including direct care, handling, documentation, shipping, housing, information management, and all activities related to collections of various types and sizes. Committee on Audience Research and Evaluation (CARE): The Committee on Audience Research and Evaluation provides a forum for museum professionals who believe that understanding the visitor is an essential part of museum planning and operation, and disseminates information about systematic research and evaluation pertaining to museum audiences. Committee on Museum Professional Training (COMPT): The Committee on Museum Professional Training strives to assist museum professionals and pre-professionals in their career learning experiences, to address the continuous need to develop and enhance professional skills and to engage proactively with pressing concerns that affect all professionals across the field. Curators Committee (CurCom): The mission of the Curators Committee is to support the work of curators through programs, activities and advocacy. CurCom advocates for curators at the national level, sponsors annual professional recognition and competition awards, provides fellowship opportunities for curators and promotes the development of curatorial program sessions for the Alliance s Annual Meeting. Development and Membership (DAM): The Development & Membership Network advances best practices in development and membership for all types of museums, gardens, historic homes, zoos and aquariums. High-quality sessions organized and sponsored for the Annual Meeting and online throughout the year provide professional development tailored to the museum field. Diversity (DivCom): The vision of the Diversity Professional Network is to create a vibrant and thriving museum community that reflects the dynamically diverse communities we serve at every level and requires active commitment to inclusion for every rating of excellence in museum practices, operation and reputation. Educators (EdCom): The Education Professional Network advances the purpose of museums as places of lifelong learning, serves as an advocate for diverse audiences and educators, and promotes professional standards and excellence in the practice of museum education. Historic Houses and Sites Network: The goal of the Historic House and Sites Network is to create and maintain a welcoming network of museum professionals dedicated to the interpretation and preservation of important public histories, architecture and culture. Indigenous Peoples Museum Network: The Indigenous Peoples Museum Network (formerly Native American and Museum Collaboration Network) highlights issues relevant to museums and Indigenous peoples by promoting and creating engaging and inclusive dialogue in various formats on an international platform. Latino Network: The Latino Network represents Latino professionals working in museums and cultural institutions in the United States. It offers expertise to US museums interested in better understanding of Latino issues and engaging Latino audiences through the development of exhibitions, collections, public programs, and education initiatives, among others. Leadership and Management: The Leadership and Management Network promotes excellence by providing resources and peer-to-peer networking in the areas of leadership, governance, administration, finance and human resources. Lesbian Gay Bisexual Transgender Queer Alliance (LGBTQ): The Lesbian Gay Bisexual Transgender Queer Alliance provides a forum for communication and dialogue and is committed to advancing diversity, equity, inclusion and inquiry with particular respect to sexual orientation and gender identity within museums. Media & Technology (M&T): The Media & Technology Professional Network represents museum professionals and others who use technology to serve the field in a broad array of areas ranging from the production of media resources for interpretation to defining standards. The network strives to identify, access, and advocate a broad variety of uses for media and technology that help museum professionals meet the needs of their diverse publics. National Association for Museum Exhibition (NAME): NAME seeks to enhance the cultural landscape by advancing the value and relevance of exhibitions through dialogue among individuals, museum leaders and the public. We promote excellence and best practices, identify trends and recent innovations, provide access to resources, promote professional development and cultivate leadership. PIC Green: The PIC Green network is committed to establishing museums as leaders in environmental sustainability, a critical issue that is inextricably tied to mission-fulfillment. We seek to advance and celebrate environmental stewardship and aspire to help museums be green in every aspect of their operations and programs. Public Relations and Marketing (PRAM): The Public Relations and Marketing Network provides professional development, mentoring, and networking opportunities to museum public relations, communications, and marketing professionals. Security: The Security Committee s mission is to serve the members and non-members of AAM by providing security expertise to the museum community. Small Museum Administrators (SMAC): The Small Museum Administrators Committee promotes the significant role of small museums as educational centers, repositories of our national cultural heritage, and organizations committed to quality of life for their communities. Traveling Exhibitions Network (TEN): The Traveling Exhibitions Network is a non-exclusive network of those who are responsible for, or are interested in, traveling exhibitions. TEN promotes excellence by providing networking opportunities where members can connect to share expertise and information. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 29

32 Professional Networks & Affiliates Professional Network Events Saturday, May 5 Noon 2:30 p.m. Professional Network Council Meeting, Sheraton Hotel, Ahwatukee A Sunday, May 6 9 a.m. Noon Professional Network Leadership Meetings, Sheraton Hotel. See Mobile App for complete details. 5 6 p.m. EdCom Museum Education Mentoring Program (EdMEM) Reception, Sheraton Hotel, North Mountain 6 8 p.m. 29th Annual MUSE Awards Ceremony and Champagne Reception, Sheraton Hotel, Phoenix Ballroom C GENEROUSLY SUPPORTED BY Creative Coalition Reception, Salt River Project DAM/PRAM Reception, Taliesin West EdCom, CARE, MER, and HHSN Evening Reception, Rosson House Monday, May 7 7:30 8:30 a.m. NAME Breakfast, Sheraton Hotel, Camelback A Noon 1:15 p.m. DAM Luncheon, Sheraton Hotel, Encanto B GENEROUSLY SUPPORTED BY EdCom Luncheon, Sheraton Hotel, Phoenix Ballroom A GENEROUSLY SUPPORTED BY 3 5 p.m. Marketplace of Ideas, MuseumExpo [See page 21] 5 6 p.m. Collections Stewardship Emerging Museum Professionals Reception, Sheraton Hotel, Paradise Valley 7 10 p.m. NAME Party, Children s Museum of Phoenix GENEROUSLY SUPPORTED BY Cortina Productions, Electrosonic, EOS Lightmedia Corporation, and Reich + Petch Design International Tuesday, May 8 7:30 8:30 a.m. Committee on Museum Professional Training (COMPT) Breakfast, Sheraton Hotel, North Mountain Indigenous Peoples Museum Network (IPMN) Breakfast: Guidelines for Collaboration, Sheraton Hotel, Maryvale A PIC Green Sustainability Excellence Awards 2018 Breakfast, Sheraton Hotel, South Mountain Traveling Exhibit Network (TEN) Breakfast, Sheraton Hotel, Encanto A Noon 1:15 p.m. CARE/PRAM Luncheon, Sheraton Hotel, Encanto B Collections Stewardship Annual Business Luncheon, Sheraton Hotel, Encanto A CurCom Luncheon, Sheraton Hotel, Laveen A Historic House and Sites Annual Luncheon, Sheraton Hotel, Camelback A Latino Network Lunch with Miki Garcia, ASU Museum Director, Sheraton Hotel, Maryvale B NAME Lunch, Sheraton Hotel, Phoenix Ballroom A GENEROUSLY SUPPORTED BY Cinnabar; The Design Minds; Chicago Scenic Studios, Inc.; Gecko Group, Inc.; MuseumsPartner; Roto; and The Nassal Company Wednesday, May p.m. NAME Field Trip to the Heard Museum Leadership and Management Network Lunch, Sheraton Hotel, Estrella LGBTQ Alliance Luncheon, Sheraton Hotel, Alhambra Small Museums (SMAC) Luncheon, Sheraton Hotel, North Mountain 30 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

33 Professional Networks & Affiliates Affiliate Events Sunday, May 6 Noon 5 p.m. ICOM-US Board Meeting, Sheraton Hotel, Estrella 3 p.m. 5 p.m. WMA Board Meeting, Sheraton Hotel, South Mountain Monday, May 7 9:30 11:30 a.m. COSMA Meeting, Sheraton Hotel, Deer Valley Tuesday, May 8 7:30 8:30 a.m. Association of Science Museum Directors Breakfast, Sheraton Hotel, Ahwatukee B Noon 1:15 p.m. AASLH History Lunch, Sheraton Hotel, Alhambra Wednesday, May p.m. Altru Users Group, Sheraton Hotel, Deer Valley 10 11:45 a.m. AAMV Board Meeting, Sheraton Hotel, Cave Creek Noon 1:15 p.m. American Association for Museum Volunteers (AAMV) Networking Lunch, Sheraton Hotel, Ahwatukee B ICOM-US Luncheon and Business Meeting, Sheraton Hotel, Valley of the Sun Ballroom D IMTAL Award Luncheon, Sheraton Hotel, Ahwatukee A 5 6 p.m. NYU Museum Studies Alumni Event, Sheraton Hotel, Cave Creek 5 7 p.m. UArts Museum Studies, Museum Council of Greater Philadelphia and MAAM Reception, Sheraton Hotel, Maryvale A 5:30 6:30 p.m. Association of Academic Museums & Galleries Networking Event, Sheraton Hotel, Estrella Oklahoma Museums Association Reception for Members and Friends, Sheraton Hotel, Laveen B The Cooperstown Graduate Program Reception, Sheraton Hotel, Desert Sky 5:30 7 p.m. The George Washington University Alumni Reception, Sheraton Hotel, Maryvale B For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 31

34 Sessions by Track Sunday, May 6 TRACK Career Management Collections Stewardship Curatorial Practice Development & Membership Education, Audience Research & Evaluation Exhibit Planning & Design 1 2:15 p.m. Cultivating Collective Wisdom: An Experiment of Impact via Emotional Intelligence Room 122 AB Education Collections: Connect with Me, and I Care Room 128 AB Community Partnerships: Indigenous Perspectives and Museum Practice Room 229 AB Beyond the Party: Creating Impactful Events for Our Time Room 222 ABC National Study: Impact of Art Museum Programs on K 12 Students Room 129 AB Beyond the Four Walls: Effectively Assessing Museum Programs in School Classrooms Room 226 ABC In West Philadelphia, Born and Raised: Elevating Neighborhood Schools through Science Room 231 ABC SEE the Visitor: Service, Engagement, Experience Room 232 ABC Lessons from the International Community: Exhibitions and Cultural Perspectives Room 122 C CASE STUDY: Let Go of Perfect: Experimenting with Interpretation, Collaboration, and Evaluation Room 131 ABC (1 1:30 p.m.) CASE STUDY: Out of the Depths: Biology, Puns, and Video Games at the Royal Ontario Museum Room 131 ABC (1:45 2:15 p.m) If You Are Reading This, You Aren t My Target Audience! Room 221 ABC Facilities Management Forces of Change Management & Administration Marketing & Community Engagement Media & Tech CASE STUDY: Rodadora: How a Museum Can Drive Change by Bringing Together a Community Room 121 BC (1 1:30 p.m.) CASE STUDY: Working Together toward Equity: Museums and Collective Impact Models Room 121 BC (1:45 2:15 p.m) Diversity, Inclusion, and Accessibility Planning through a Social Justice Lens Room 124 AB Creating Place and Space: Museums and the Immigration Experience Room 127 ABC A Helping Hand: Why Deferred Action for Childhood Arrivals (DACA) Matters to All Communities Room 224 AB Communities Rise to the Challenge: Arizona s Partner Parks Room 228 AB Systems Thinking in Museums: From Theory to Action Room 225 AB CASE STUDY: Live-Tweeting a Century-Old Race Riot: Sharing Difficult History through Social Media Room 125 AB (1 1:30 p.m.) CASE STUDY: On Going Viral: How SFMOMA Sent Art to Millions of Americans via SMS Room 125 AB (1:45 2:15 p.m) Predicting the Future: Big Data and Predictive Analytics for Museum Forecasting Room 126 ABC Museum Directors Accreditation 101 Room 227 ABC 32 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

35 Sessions by Track Sunday, May 6 2:30 3:45 p.m. 4 5:15 p.m. Questioning the Progress: Millennial Women Discuss Gender, Racial Equity, and Inclusion Room 122 AB Expecting the Unexpected: The Peaks, Pitfalls, and Successes of Opening a New Space Room 127 ABC The Museum as Sanctuary: Safe Refuge or Complicit in Looting? Room 128 AB Loyalty Programs: Long Game but Rich Rewards Room 222 ABC Lessons from the International Community: Intercultural Understanding and Interpretation Room 122 C Museums & Schools: Phoenix Room 124 AB (2:30 5 p.m.) Leaders in Education Leading Museums Room 129 AB Stop, Experiment, and Listen: A Fresh Approach to Creative Problem Solving Room 231 ABC Creating a Culture of Membership Room 228 AB I Made It at the Art Museum: Maker Spaces in Art Museums Room 122 AB Lessons from the International Community: Organizational Development and Growth Room 122 C Engaging Teens through History: Decolonized Curriculum and Workforce Development as a Means to the Future Room 222 ABC Learning for All: Creating Inclusive Programs for Individuals with Autism Room 232 ABC Creativity, Driven by Accessibility/Inclusion: Multisensory Technology, Programs, Exhibits Room 128 AB Using Design Thinking to Develop Welcoming and Inclusive Experiences, Programs, and Exhibits Room 221 ABC Object Experiences Room 225 AB Engaging the Arctic: Working with Northern Communities to Tell Their Stories Room 227 ABC 30th Annual Excellence in Exhibition Room 229 AB A Tale of Three Buildings: The Things You Need to Know before You Start Your Renovation Room 225 AB Process and Change: LED Upgrade of the Lighting System at the i.d.e.a. Museum Room 129 AB Detroit67: Looking Back to Move Forward An Institutional Model for Transformation Room 125 AB Balancing Indigenous Community Needs: The Four Southern Tribal Museums Room 126 ABC Impact and Scalability: Building Civic Engagement into Every Museum Room 224 AB Interviews from 2040: Leadership and Sustainability, Truth and Reconciliation Room 126 ABC Relatable/Debatable: Learning from Biases in Digital Representations of Objects Room 127 ABC Who s the Boss? Examining the Relationship Between Exhibition Contractors and Staff Room 229 AB Museums and Community Conversations Room 226 ABC Tech Tutorial: Gain Online Visibility with SEO and SEM Room 223 Why Participate? Proven Processes for Participatory Design Room 232 ABC CASE STUDY: MOCA Finds Its Place and Its People Room 131 ABC (2:30 3 p.m.) Advocating at the State House Room 227 ABC Nonprofit Ethics and Governance 101 Room 221 ABC Don t Go it Alone: Cultivating Partnerships at the Museum of Northern Arizona Room 224 AB Encouraging Engagement: A Myriad of Methods Room 226 ABC CASE STUDY: Harnessing Multi-Sensory Technologies for Inclusion in Museum Exhibits Room 131 ABC (4 4:30 p.m.) Tech Tutorial: Audio Production for Podcasts, Audio Tours, and More Room 223 Beyond Diversity: Lessons from the AAM DEAI Working Group Room 125 AB Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 33

36 Sessions by Track Monday, May 7 TRACK Career Management Collections Stewardship Curatorial Practice 8:45 10 a.m. From Leadership to Impact: Taking Risks, Redefining Success, and Finding your Voice Room 121 BC The Ryan White Letters: A Collaborative Digital Engagement Project Room 221 ABC Managing Disasters: How Museums and Communities Can Prepare for the Inevitable Room 226 ABC We re All in This! Tap Human Capital and Optimize Content Delivery for Greater Impact Room 127 ABC Development & Membership Education, Audience Research & Evaluation CASE STUDY: Creative Ecology: A STEAM Powered Partnership Room 122 AB (8:45 9:15 a.m.) CASE STUDY: Now Hiring: Transitioning from Volunteer Docents to Paid Educators in School Programs Room 122 AB (9:30 10 a.m.) Beyond Cognition: Methods for Measuring Other Types of Learning Room 222 ABC The Spark!Lab National Network: Creating a Community of Practice Room 227 ABC CASE STUDY: A City Different: Educational Partnerships across Diverse Organizations Room 228 AB (8:45 9:15 a.m.) CASE STUDY: Common Threads: Exploring Difficult Topics and Engaging Community in the Art Museum Room 228 AB (9:30 10 a.m.) Museums, Charter Schools, and the Paradigm Shift in Education Room 229 AB Exhibit Planning & Design Making Exhibitions That Matter: A Focus on Social Value Room 225 AB Forces of Change Empathy-Building through Museums: An Interactive Demonstration Room 124 AB Equity at the Heart of Professional Learning Room 126 ABC Elephants on the Avenue and More: Race, Class, and Community Room 128 AB Management & Administration Marketing & Community Engagement Media & Tech Museum Directors Culture of Belonging: Prepare for True Diversity, Inclusion, Accessibility, and Equity Room 129 AB Plurals: Insight into This Mysterious Generation Room 232 ABC What Do Games Get Us? Exploring Learning Research to Inform Our Practice Room 125 AB Decolonizing the Museum: Reflection, Vision, and Change Room 131 ABC Museums as Economic Engines: A National Report Room 224 AB 34 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

37 Sessions by Track Monday, May 7 1:45 3 p.m. Age: The Forgotten Diversity? Room 121 BC Sparking Innovation on a Shoestring Room 232 ABC Far from Home: Bringing Archaeological Collections and Tribal Ancestors Home to Alaska Room 131 ABC The Role of the Community Engagement Curator Room 229 AB 75 Ideas in 75 Minutes: Authenticity and Value(s) Room 227 ABC CAREER MANAGEMENT TRACK generously supported by Making the Case for Paid Internships Room 127 ABC Welcoming Young Children Means Getting Everyone on Board Room 129 AB Flip It: Taking Volunteer Training Online Room 228 AB CASE STUDY: CREATE U: Creating Connections through Informal Education in After-School Settings Room 231 ABC (1:45 2:15 p.m.) CASE STUDY: Young People from Here and There: When Making an Exchange Fosters Identity and Strengthens Local Bonds Room 231 ABC (2:30 3 p.m.) Beyond Words: Immersive Interpretive Strategies in Art Exhibitions Room 125 AB Straight to the Source: Connect and Engage with Teens in Your Community Room 221 ABC DEVELOPMENT AND MEMBERSHIP TRACK generously supported by CASE STUDY: Cultures in the Cross Fire: Encouraging Empathy in the Exhibition Experience Room 122 AB (1:45 2:15 p.m.) CASE STUDY: The Citizenship Project Room 122 AB (2:30 3 p.m.) Engaging English Language Learners and Immigrant Communities with Disabilities Room 124 AB Engaging the System: Museums Working in the Incarceration System Room 128 AB All Power to the People: The Dynamics and Power of Inclusion in Exhibitions Room 226 ABC Museum Compensation: Best Practices in Design for Sustainability Room 222 ABC (Non)Profiteering: Mission versus Margin Room 225 AB Tech Tutorial: Mastering Facebook Live Room 223 Creating Common Ground: Cultural Planning Beyond Museum Walls Room 126 ABC Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 35

38 Sessions by Track Tuesday, May 8 TRACK Career Management Collections Stewardship Curatorial Practice Development & Membership Education, Audience Research & Evaluation Exhibit Planning & Design 8:45 10 a.m. Helping Our Teams (and Ourselves) Get Smarter, Faster Room 124 AB Deaccessioning Experts: Legal and Ethical Rationales Room 131 ABC Building a Small Museum Archives Room 225 AB Showing Our Finest: Objects in Public Programs Room 127 ABC A Dialogue with IMLS Reviewers: Tips and Techniques from the Experts Room 226 ABC Lessons from the International Community: Museums, Memory, and Identity Room 122 C CASE STUDY: Digital Spatial Story Lines: Storytelling with Geo Located Archival Media Room 222 ABC (8:45 9:15 a.m.) Small Museums/Large Classrooms: Three Solutions for Expanding Field Trips Room 224 AB 75 Ideas in 75 Minutes Accessibility Edition Room 228 AB Making Space for (Other) Voices: Challenging Perceptions Room 229 AB The History, Evolution and Future of Museum Schools Room 231 ABC Achieving Excellence: Conversations with EdCom Award Winners Room 232 ABC Touring Your Permanent Collection: Actively Educating and Engaging New Audiences Room 125 AB Breaking Free: Two Years of Curating Our Communities Room 227 ABC Facilities Management Forces of Change Management & Administration Lessons from the International Community: Museums, Memory, and Identity Room 122 C CASE STUDY: A Museum for All: A Unique Approach to Inclusion and Access Room 122 AB (8:45 9:15 a.m.) CASE STUDY: Be Bold, Becoming a Catalyst toward Equity Room 122 AB (9:30 10 a.m.) Growing in the Museum: Engaging Young Adults with Cognitive Disabilities Room 128 AB Are Museums the Right Home for Confederate Monuments? Room 129 AB Volunteerism for Success: Benchmarking and Measuring Results Room 21 ABC Marketing & Community Engagement Media & Tech Museum Directors Museum 3D: Access, Interpretation, and Learning through Virtual Technologies Room 121 BC CASE STUDY: VR Harnessing a New Medium to Advance Learning and Accessibility Room 222 ABC (9:30 10 a.m.) Museum Inclusion: New Report from the Mellon Foundation/ Association of Art Museum Directors Room 126 ABC 36 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

39 Sessions by Track Tuesday, May 8 1:30 2:45 p.m. 3 4:15 p.m. CASE STUDY: A Library of Life Cycle Assessments for Custodians of Cultural Heritage Room 121 BC (1:30 2 p.m.) CASE STUDY: Collections Inventories in Support of Object Based Learning Programs Room 121 BC (2:15 2:45 p.m.) Can One Food Policy Unite Us All? Room 124 AB Repacking Frank Lloyd Wright: An Experiment in Joint Stewardship Room 228 AB STEAM (and Social!) Power: Educating, Engaging, and Elevating through DOI Collections Room 127 ABC Membership on Center Stage to Deliver Financial Impact and Transform Museum Cultures Room 222 ABC Multimodality: Hacking the Standards of Art Museum Accessibility Room 124 AB Learning from Non-Visitors: Finding Better Ways to Reach Out to and Serve Underrepresented Groups Room 129 AB Measuring Awe and Critical Thinking in Museums Room 227 ABC Collaboration and Social Entrepreneurship in Creative Aging Programs Room 228 AB Oh, We Went There Facilitation Models for Inviting Public Discourse Room 229 AB Mistakes Were Made Room 125 AB What Does Good Look Like? Getting the Green Building You Want Room 221 ABC Lessons from the International Community: Museums, Social Issues and Inclusion, Room 122C Activating Empathy through Personal Narratives in Exhibitions and Education Room 126 ABC Funders Perspectives on a Collective Impact Approach to Early Learning Room 128 AB Experimental Museum Processes: New Models for Collaboration, Agency, and Voice Room 225 AB NEH Guidelines and Grant Program Updates for 2018: Changes and New Opportunities Room 222 ABC Lessons from the International Community: Education and Learning Room 122 C Evaluation: Your Other Duties as Assigned and Making It Work Room 129 AB Raising the Bar in Early Learning Museum Education Room 221 ABC Multilingual Texts and Contexts: Educating, Engaging, and Elevating Room 229 AB Resource Workshop: Designing Accessible Materials Room 231 ABC Examining Contextual Factors to Improve Cultural Diversity in Informal STEM Programs Room 232 ABC Before You Jump In: ICEE Lessons Learned in Creating International Collaborations Room 227 ABC CASE STUDY: Business Continuity Plan: Operational Tool for Museums and Cultural Institutions Room 128 AB (3 3:30 p.m.) CASE STUDY: Redefining an Icon: Shaping the Natural History Museum, London, for the 21st Century Room 121 BC (3 3:30 p.m.) CASE STUDY: Using Radical Collaboration to Shift Culture Room 122 AB (3:45 4:15 p.m.) History and Memory: Programming for People with Dementia in Historic Spaces Room 126 ABC Responsibility and Empowerment: The Role of Museums Today Room 131 ABC Artevismo: Creating a Socially Responsive Initiative Room 226 ABC Terrible Teens or Super Volunteers? Engaging Teens as Volunteers Room 224 AB Building Millennial Audiences: Barriers and Opportunities Room 224 AB Rising to the Top: Identifying Characteristics of Top Performing Museums Room 226 ABC CASE STUDY: Social Humanity Immersed in Technology: The Art of Modern Communication Room 122 AB (1:30 2 p.m.) CASE STUDY: The National WWII Museum Reimagines Its Digital Presence Room 122 AB (2:15 2:45 p.m.) Museum as Place: A Multi-Faceted Approach to Museum Design Room 131 ABC CASE STUDY: Riding the Waves of Video with PAMM s First Ever Digital Journalist Room 121 BC (3:45 4:15 p.m.) CASE STUDY: Storytelling through the Side Door: A Smithsonian Podcast Case Study Room 122 AB (3 3:30 p.m.) Evolving Digital Technology: The New ARTLENS Gallery and Iterative Visitor Insights Room 125 AB Museums, Data, and Privacy: Let s Talk Room 127 ABC Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 37

40 Sessions by Track Wednesday, May 9 TRACK 10:15 11:30 a.m. Career Management The Practice of Mindful Leadership Room 222 ABC Collections Stewardship Curatorial Practice Development & Membership Education, Audience Research & Evaluation Exhibit Planning & Design Facilities Management Forces of Change Back by Popular Demand! Collections Conundrums: Current Issues and Resolutions Room 131 ABC Maintaining the Mission without a Building Room 127 ABC Annual Fund vs. Membership: To Do or Not To Do That Is The Question Room 227 ABC CASE STUDY: Responding to Neurodiversity in Museum Education Room 224 AB (10:15 10:45 a.m.) CASE STUDY: The Public Classroom: Connecting Controversial Collections with Contemporary Issues Room 224 AB (11 11:30 a.m.) CASE STUDY: Activating Agentic Indigenous Voices and Ancestral Objects through Digital Learning Room 228 AB (10:15 10:45 a.m.) CASE STUDY: Digital Learning in Children s Museums: Visitor Expectations and Methods of Engagement Room 228 AB (11 11:30 a.m.) Measuring Visitor Motivation, Expectations, and Satisfaction Room 229 AB CASE STUDY: That Belongs in a Museum! Viewer Engagement through Personal Collecting Room 232 ABC (10:15 10:45 a.m.) CASE STUDY: The Use of Museum Education Activities to Preserve Cultural Heritage Room 232 ABC (11 11:30 a.m.) Catalyzing Conversations: Hybrid Designs That Inspire Group Dialogue and Debate Room 221 ABC 2018 Sustainability Excellence Award Winners: Sustainability Success from the Field Room 121 BC We ve Got to DO Something: Advocating for Museums in 2018 Room 122 AB Muse-Activism: How to Make a Difference and Campaign for Change Room 124 AB Reinventing the Wheel: A Game Show for Museum Professionals Room 126 ABC A Change in Elevation: Museums Rising to the Challenge of Equity Room 128 AB Museums and Race Report Card: Looking Back to Move Forward Room 129 AB 10 Practical Actions to Museum Accessibility Room 231 ABC Management & Administration Marketing & Community Engagement Media & Tech Museum Directors Project Management: It s Not Just for Breakfast Anymore Room 125 AB 75 Ideas in 75 Minutes: Fresh Ideas for Audience Engagement Room 226 ABC The Empathetic Museum: Mission Impossible? Room 225 AB 38 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

41 Sessions by Track Wednesday, May 9 11:45 a.m. 1 p.m. Cultivating Learning Communities: Supporting Growth with Local Professional Networks Room 221 ABC Building Capacity Through Social Justice: Lessons from Children s Museums Room 227 ABC CASE STUDY: The Collections Management System in Context: Making Smarter Collection Tech Decisions Room 121 BC (12:30 1 p.m.) Not for Sale: Preserving a Community Collection Room 128 AB (Not as) Easy as 1, 2, 3: The ABCs of Collection Moves Room 131 ABC Public Engagement through Provenance Room 127 ABC Beyond the Elevator Pitch: How to Write a Successful NEA Grant Room 122 AB Lessons from the International Community: Museums and Engagement with Children and Underserved Audiences Room 122 C Inspiring Latinx Community Engagement through a Traveling Exhibition Mentorship Room 124 AB Building Familia: Creating Change Agents through Youth Programs Room 226 ABC Teaching Teachers: Using Evaluation to Develop Effective Professional Development Room 231 ABC Prototyping to Promote Hands-On Learning: Examples from the Smithsonian s National Museums of Natural History and American History Room 232 ABC CASE STUDY: Indigenous Voices: Indigenous Language Labels at the National Gallery of Canada Room 121 BC (11:45 a.m. 12:15 p.m.) Inclusionary Museums: Paths to Elevation in Descendant Communities Room 125 AB Increasing Accessibility through Technology Room 126 ABC Potentials and Pitfalls: Teaching with Ethnographic Collections Room 229 AB Learning to Hire for Attitude: Matching Staff, Volunteers, and Your Museum s Culture Room 222 ABC A Decisive Route to Access & Inclusion at the Museum of Science and Industry, Chicago Room 228 AB Smart Policies for Smartphones: Visitor Photography and Social Media Room 225 AB Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 39

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43 Saturday, May 5 Schedule-at-a-Glance 7 a.m. 10 p.m. Field Trips Pre-registration Required 10 a.m. Noon AAM Board of Directors Orientation Sheraton Hotel, Deer Valley Noon 5:30 p.m. Registration Open Phoenix Convention Center, North Building, Lower Level & Sheraton Hotel Noon 2:30 p.m. Professional Network Council Meeting Sheraton Hotel, Ahwatukee A Noon 3:30 p.m. AAM Board of Directors Meeting Sheraton Hotel, Encanto A 3:30 5 p.m. Joint Leadership Meeting Sheraton Hotel, Encanto A Invitation Only 6:30 9:30 p.m. Alliance Leadership Dinner Wrigley Mansion Invitation Only Buses depart from Sheraton Hotel at 6 p.m. GENEROUSLY SUPPORTED BY For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 41

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45 Sunday, May 6 Schedule-at-a-Glance 7:30 a.m. 5:30 p.m. Registration Phoenix Convention Center, North Building, Lower Level & Sheraton Hotel Phoenix Local Host Hospitality Lounge Phoenix Convention Center, North Building, Lower Level Presenter Prep Phoenix Convention Center, North Building, Room 132BC 8:30 a.m. Noon On-Site Insights and Field Trips Pre-registration Required Buses depart from Phoenix Convention Center 30 minutes prior to event. 9 a.m. Noon Professional Network Leadership Meetings Sheraton Hotel See Mobile App a.m. Maximize Your AAM Meeting Experience Phoenix Convention Center, North Building, Room 131ABC 1 5:15 p.m. Concurrent Sessions Phoenix Convention Center, North Building, 100 & 200 Level 5:30 7 p.m. CEO/Directors Reception Phoenix Art Museum Invitation Only Buses depart from Phoenix Convention Center at 5:15 p.m. 6 8 p.m. Professional Network Evening Events See page 30. Evening Events Pre-registration Required Buses depart from Phoenix Convention Center 30 minutes prior to event. 6 9:30 p.m. Out of this World A Sonoran Escape & Progressive Party Mesa Arts Center 7 10 p.m. Garden Party Under the Stars Desert Botanical Garden 7:30 10 p.m. O Odham and Pee-posh Tribal Museum Event: Sap eth tha:thak em ñei ~ makes us feel good to see you Huhugam Heritage Center For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 43

46 Sunday, May 6 Case Study 1 2:15 p.m. Rodadora: How a Museum Can Drive Change by Bringing Together a Community Forces of Change Room: 121 BC Learn about how bringing together different groups, such as artists, scientists, and indigenous communities, was key to the creation of Rodadora, a participatory interactive museum in Ciudad Juárez, Mexico. Find out how the museum continues to successfully engage the Juárez community in its daily operations, helping to sustain change in a transformed city. Presenters: Karen Alamo-Castro, Director, La Rodadora Interactive Museum; Isabel Diez, Researcher, Sietecolores: Ideas Interactivas Case Study Working Together toward Equity: Museums and Collective Impact Models Forces of Change Room: 121 BC What role could museums have in citywide collective impact models? Sharing lessons from the Seattle Art Museum s work within the Creative Advantage Initiative, a citywide collaboration to improve arts learning opportunities for public school students, this session will unpack the challenges and opportunities of collaborating with partners to create systemic change. Presenter: Regan Pro, Kayla Skinner Deputy Director of Education and Public Programs, Seattle Art Museum Cultivating Collective Wisdom: An Experiment of Impact via Emotional Intelligence Career Management Room: 122 AB By focusing on self-awareness, curiosity, and empathy among our internal teams, how might our organizations become stronger cultural anchors for the communities we serve? Discover the successes and challenges of focusing on soft skills as three organizations share the results of their experiment to engage staff in reflective practice activities. Presenters: Rebecca Coon, Exhibit and Program Developer, Museum of Natural History, University of Colorado; Rebekah Harding, Associate Director of Learning and Engagement, Ronald Reagan Presidential Foundation and Institute; Marley Steele-Inama, Director of Audience Research and Evaluation, Denver Zoo Lessons from the International Community Exhibitions and Cultural Perspectives Room: 122 C The Challenge of Change: A Paradigm Shift in Exhibitions Display in Zimbabwean Museums Learn how museums in Zimbabwe are transforming static exhibitions into more dynamic displays, as illustrated by an exhibition of musical instruments at the Zimbabwe Museum of Human Sciences. Presenter: Esther Chipashu, Curator of Ethnography, National Museums and Monuments of Zimbabwe, Harare Revisiting the Photographic Collection of Raja Deen Dayal Discover how revisiting the collection and documentation originally completed 25 years ago on Raja Deen Dayla, a famous 19th-century photographer, has informed new research. Presenter: Gunjan Verma, Project Assistant, Indira Ghandi National Centre for the Arts, New Delhi, India Pedro Nel Gómez on a Visit Hear about artist Pedro Nel Gómez who is heightening familiarity with his work by displaying his traveling exhibition of reproductions in homes throughout the local community. Presenter: Susana Mejia, Coordinator of Programming and Communications, Museo Pedro Nel Gómez, Medellin, Colombia Moderator: Gregory Stock, Senior Manager of Institutional Giving, Bay Area Discovery Museum 44 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

47 Sunday, May 6 Diversity, Inclusion, and Accessibility Planning through a Social Justice Lens Forces of Change Room: 124 AB Museums increasingly face internal and external challenges to building diverse staffs and developing equitable practices, including a lack of buy-in or belief in the integrity of inclusion work or a superficial understanding of its importance. This session will explore strategies to create consensus among staff, leadership, and boards and will demonstrate long-term practices of inclusion. Presenters: M. Cecile Shellman, Diversity Catalyst, Carnegie Museums of Pittsburgh; Barbara Cohen-Stratyner, Consultant & Blogger, outsidethemuseumblog Case Study Live-Tweeting a Century-Old Race Riot: Sharing Difficult History through Social Media Marketing and Community Engagement Room: 125 AB On July 2, 1917, East St. Louis descended into one of the deadliest race riots in US history. In this case study, attendees will discover how the Missouri History Museum built a social media timeline of the riot s tumultuous events on its centennial, and unpack the challenges associated with bringing that difficult story to life. Presenters: Samuel Moore, Director of Public Programs, Senator John Heinz History Center; Andrew Wanko, Public Historian, Missouri History Museum Case Study On Going Viral: How SFMOMA Sent Art to Millions of Americans via SMS Marketing and Community Engagement Room: 125 AB In summer 2017, SFMOMA debuted an SMS service that allows anyone in the United States to query the museum s collection using colloquial language. This session will outline the origins of the project and cover what SFMOMA has learned from analyzing over four million text requests. Predicting the Future: Big Data and Predictive Analytics for Museum Forecasting Media and Technology Room: 126 ABC Far from a futuristic concept, artificial intelligence is already active in several museums that are exploring the social and commercial benefits of predictive analytics. In this session, we review three case studies using machine learning from big data analytics: forecasting museum visitation, advance pass attrition, and exhibition scenarios. Moderator: Angie Judge, Chief Executive Officer, Dexibit Presenters: Heather Hart, Director of Information Technology, The Broad; Keith Laba, Chief Information and Analytics Officer, Arizona Science Center; Chris Michaels, Digital Director, The National Gallery, London Creating Place and Space: Museums and the Immigration Experience Forces of Change Room: 127 ABC During these challenging times, how are museums creating welcoming and engaging experiences that explore the historic and contemporary stories of immigrant communities? Join this impassioned talk show panel to learn about creative ways that history and art museums are connecting with immigrant populations and their approaches to co-creation. Moderator: Karleen Gardner, Director, Learning and Innovation, Minneapolis Institute of Art Presenters: Mariano Desmaras, Creative Director, Museum Environments LLC; Annie Polland, Vice President of Education, Lower East Side Tenement Museum; Margarita Sandino, Director of Education, Dixon Gallery and Gardens Presenter: Jay Mollica, Creative Technologist, San Francisco Museum of Modern Art Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 45

48 Sunday, May 6 Education Collections: Connect with Me, and I Care Collections Stewardship Room: 128 AB This session will explore the ways in which nonpermanent education and teaching collections are used in different institutions and settings to effectively engage and inspire audiences. Panelists will discuss how they assessed legal and documentation requirements, set policies that sync with practice, determined what types of education collections were needed, and more. Moderator: Elaine Hughes, Collections Director, Museum of Northern Arizona Presenters: Richard Busch, Education Collections Manager, Health Sciences Collections Manager & Scientific Instruments Collections Manager, Denver Museum of Nature & Science; Lana Newhart-Kellen, Collections Manger & Registrar, Conner Prairie Museum; Jacqueline WayneGuite, Exhibitions Manager, National Hellenic Museum National Study: Impact of Art Museum Programs on K 12 Students Education, Audience Research & Evaluation Room: 129 AB 1 2:15 p.m. (continued) A recent multi-site study examined how students might benefit from engaging with artworks in museum programs during the school day. This session will explore the results they found, as well as the components of the study, including its design, literature review, site selection, and the challenges of working with school districts. Moderator: Michelle Grohe, Interim Curator of Education, Isabella Stewart Gardner Museum Presenters: Stephanie Downey, Director, Randi Korn & Associates; Amanda Krantz, Managing Director, Randi Korn & Associates Case Study Out of the Depths: Biology, Puns, and Video Games at the Royal Ontario Museum Exhibit Planning and Design Room: 131 ABC Team members from the Royal Ontario Museum and the digital agency Bluecadet discuss the troubles and triumphs of developing a major exhibition that taught scientific content and inspired visitors through jokes, sensory interactives, and even an arcade game. This session will reveal how bold, creative decisions led to a lighthearted, kid- and adult-friendly exhibition that had visitors learning about the largest animal ever while trying to beat the day s high score. Presenter: Courtney Murfin, Interpretive Planner, Royal Ontario Museum Case Study Let Go of Perfect: Experimenting with Interpretation, Collaboration, and Evaluation Exhibit Planning and Design Room: 131 ABC What happens when you let go of doing all the thinking on the front end and instead ask visitors, students, and researchers to help improve an exhibition once it is on the floor? The Oregon Museum of Science and Industry shares its experiments using intentionally unfinished pop-up exhibits to engage audiences in a new way. Presenters: Annie Douglass, Early Childhood Education Assistant Manager, Oregon Museum of Science and Industry; Kyrie Kellett, Senior Learning and Community Engagement Specialist, Oregon Museum of Science and Industry If You Are Reading This, You Aren t My Target Audience! Exhibit Planning and Design Room: 221 ABC How do we communicate with visitors who cannot read, who do not read the languages we write in, or who simply do not want to read in the museum? In this hands-on session, we will hear from professionals who have tackled this question, and then build on their knowledge by trying out our own wordless prototypes. Moderator: Erika Kiessner, Interactive Designer, GSM Project Presenters: Amanda Conlon, Executive Director, London Regional Children s Museum; Dana Schloss, Exhibit Designer/ Fabricator, New York Hall of Science 46 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

49 Sunday, May 6 Beyond the Party: Creating Impactful Events for Our Time Development and Membership Room: 222 ABC Museum fundraising events have fundamentally changed since traditional charity benefits of years past. Gain a deeper understanding of how to integrate impact philanthropy into activations and messaging at events, and explore how to keep your annual events program fresh and adaptive to suit multiple demographics. Moderator: Jared Scherer, Director, Donor Events, California Academy of Sciences Presenters: Samantha Leo, Director of Philanthropy, San Francisco Museum of Modern Art; Gina Rogak, Director of Special Events, Whitney Museum of American Art A Helping Hand: Why Deferred Action for Childhood Arrivals (DACA) Matters to All Communities Forces of Change Room: 224 AB Join a DACA student; an elected official; a lifelong resident of Nogales, Arizona (a border community); and a transborder artist who works in Arizona and neighboring Sonora, Mexico, to learn how DACA affects communities across the state. What role could museums have in the discussion surrounding DACA, and how can your institution help? This lively forum will address the opportunities and challenges of participating in the discussion. Moderator: James Burns, Chair, CurCom and Executive Director, Arizona Historical Society Presenters: Ezequiel (Zeke) Santos, President of the DACA Club,Mesa Community College; Axel Holm, Lifelong border resident of Nogales, AZ and former board member of the Arizona Historical Society and the Pimeria Alta Historical Society and Museum; Raechel Running, Photographer of the transborder region (AZ, SN, CUU) ; community activist; Isela Blanc, State Representative, Arizona Systems Thinking in Museums: From Theory to Action Management & Administration Room: 225 AB Based on the new book Systems Thinking in Museums: Theory and Practice, this session will unpack systems thinking, a theory that redirects topdown management structures to embrace shared authority, community engagement, and social action. After a moderated introduction framed by critical implementation challenges, chapter authors will lead breakout discussions on how this theory can be applied in museums. Moderator: Marsha Semmel, Principal, Marsha Semmel Consulting Presenters: Amy Gilman, Director, Chazen Museum of Art; Ann Rowson Love, Assistant Professor & Ringling Museum Liaison, Florida State University; Yuha Jung, Assistant Professor, University of Kentucky Beyond the Four Walls: Effectively Assessing Museum Programs in School Classrooms Education, Audience Research & Evaluation Room: 226 ABC As the number of school field trips decreases nationwide, museum programs must go on the road. Four museums will share how they bring traveling programs effectively to school classrooms. Moderator: Lynne Azarchi, Executive Director, Kidsbridge Center Presenters: Demetri Broxton, Director of Education, Museum of the African Diaspora; Dulcie Hause, Museum Educator, The Cummer Museum of Art & Gardens; Nicholas Kann, Education Outreach Programs Coordinator, Pacific Aviation Museum Pearl Harbor; Kristina Mahoney, Manager of Teacher and School Outreach Programs, Denver Art Museum Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 47

50 Sunday, May 6 Accreditation 101 Museum Directors Room: 227 ABC Learn the ins and outs of the accreditation process, whether you are interested in first-time accreditation or preparing for reaccreditation. Discover the basic steps, time requirements, and costs, and get advice on how to prepare from four perspectives: those of an Accreditation Program Officer, the director of an accredited museum, a Visiting Committee member, and an Accreditation Commissioner. Moderator: Allison Titman, Accreditation Program Officer, American Alliance of Museums Presenters: Timothy Chester, Principal, Timothy J. Chester & Associates, LLC; Amy Bartow-Melia, MacMillan Associate Director for Audience Engagement, Smithsonian s National Museum of American History; Angela Stanford, Curator of Collections/Registrar, Museum of Danish America Communities Rise to the Challenge: Arizona s Partner Parks Forces of Change Room: 228 AB This session focuses on the community partnerships that sustained many of Arizona s archaeological and historical state parks when government funding was cut following the 2008 economic crisis. Public-private partnerships at several different sites, with a wide range of collaborators, made it possible for some parks to stay open and even expand their programming and audiences. Moderator: Thomas Walsh, Assistant Director, Tubac Presidio State Historic Park Presenters: Tina Clark, Director/Curator, Yuma Territorial Prison State Historical Park; Nikki Lober, Riordan Mansion Manager, Riordan Mansion State Historic Park; Susan Sekaquaptewa, Museum Board Member, Hopivewat Resource and Learning Center Community Partnerships: Indigenous Perspectives and Museum Practice Curatorial Practice Room: 229 AB 1 2:15 p.m. (continued) The Poeh Cultural Center and Smithsonian National Museum of the American Indian will share their innovative and collaborative approach to a typical loan process. Through aligned strategic goals and many co-working sessions, they have built a new model for institutional partnership that directly incorporates Native American community constituents and values. Moderator: Tessa Shultz, Assistant Project Manager, Smithsonian National Museum of the American Indian Presenters: Cynthia Chavez Lamar, Assistant Director for Collections, National Museum of the American Indian; Karl Duncan, Executive Director, Poeh Cultural Center Pueblo of Pojoaque; Lynda Romero, Collections Manager, Poeh Cultural Center In West Philadelphia, Born and Raised: Elevating Neighborhood Schools through Science Education, Audience Research & Evaluation Room: 231 ABC The push for high-quality pre-k education in the nation and in the diverse Philadelphia community has led to a new direction for the education department at the Academy of Natural Sciences of Drexel University. Learn the five steps for creating rich school partnerships that elevate the museum as a resource for best practices in education. Presenters: Tiffany Allen, Manager of Early Learning Initiatives, Academy of Natural Sciences of Drexel University; Pilar Rivera, Community Engagement Coordinator, Academy of Natural Sciences of Drexel University; Mariah Romaninsky, Senior Manager of STEM Programs, Academy of Natural Sciences of Drexel University SEE the Visitor: Service, Engagement, Experience Education, Audience Research & Evaluation Room: 232 ABC Join the Visitor Experience Group in this fun and fast-paced session as we dive into three facets of Visitor Experience training: service, engagement, and experience. Attendees will learn services guidelines, service recovery, how to engage front-line staff, and how to fully own each visitor s experience. Moderator: Nicole Krom, Chair, Visitor Experience Group Presenters: Kyle Cantarera, Visitor Experience Manager, Mt. Cuba Center; Cynthia Helmstetter, Guest Services Manager, Museum of the American Revolution; Patrick Wittwer, Museum Manager, Wells Fargo Brand Engagement 48 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

51 Sunday, May 6 2:30 3:45 p.m. Questioning the Progress: Millennial Women Discuss Gender, Racial Equity, and Inclusion Career Management Room: 122 AB In this session, you will meet a panel of young museum professionals across the spectrums of race, ethnicity, gender identity, and sexual orientation and at varying levels in their careers. We will confront gender and racial biases in the museum field through the voices of the female-identified millennials and their lived experiences. Moderator: Blair Denniberg, Executive Assistant Finance, Oregon Museum of Science and Industry Presenters: Amanda Figueroa, Co-Founder, Brown Girls Museum Blog; Ann Hernandez, Program Manager, Inclusion Initiatives, Professional Development, Association of Science- Technology Centers; Rayna Mathis, School and Educator Programs Coordinator, Seattle Art Museum; Anna Woten, Collections and Reference Assistant, Atlanta History Center Lessons from the International Community Intercultural Understanding and Interpretation Room: 122 C Renovating the Karnak Open-Air Museum The Karnak Museum in Egypt is located inside the largest, most-visited, and the most-renowned ancient Egyptian temple. Learn about the museum s plans for refurbishment, innovative exhibitions and displays, and new activities to engage visitors with special needs. Presenter: Mostafa AlSaghir, General Director, Karnak Temples and the Avenue of the Sphinxes, Luxor, Egypt Interpreting Textile Arts for an Exhibition on Fashion Gain deeper insight into textile arts through a video that demonstrates the process of making Her Majesty Queen Sirikit s dresses for the ongoing exhibition Fit for a Queen: Her Majesty Queen Sirikit s Creations by Balmain. Presenter: Alisa Saisavetvaree, Curator, Queen Sirikit Museum of Textiles, Bangkok, Thailand Detroit67: Looking Back to Move Forward An Institutional Model for Transformation Forces of Change Room: 125 AB The Detroit Historical Society rallied several neighboring cultural institutions, dozens of community partners, and hundreds of survivors and underwent intensive staff training to support its initiative commemorating a racially charged tragedy. These model processes can now be used by other museums to engage visitors in their cities history, increase diversity and inclusion at their organizations, and create a legacy of relevance and trust. Moderator: Marlowe Stoudamire, Project Director, Detroit Historical Society Presenters: Kalisha Davis, Director of Community Outreach and Engagement, Detroit Historical Society; Tracy Irwin, Director of Exhibitions and Collections, Detroit Historical Society; Joel Stone, Senior Curator, Detroit Historical Society Balancing Indigenous Community Needs: The Four Southern Tribal Museums Forces of Change Room: 126 ABC The goal of indigenous museums is to help ensure that our cultures continue into future generations by educating the community through exhibitions and programming. This session will explore the partnership between four museums with a common interest, which are working together to carry our culture forward. Moderator: Shirley Jackson, Director, Huhugam Heritage Center Presenters: Gary Owens, Museum Manager, Huhugam Ki Museum; Elaine Peters, Director, Ak-Chin Him-Dak Eco Museum & Archives; Bernard Siquieros, Curator of Education, Tohono O odham Nation Cultural Center & Museum Expecting the Unexpected: The Peaks, Pitfalls, and Successes of Opening a New Space Collections Stewardship Room: 127 ABC Presenters will share processes, challenges, lessons learned, and successes when preparing for and implementing a renovation or new space. In a talk show setting, attendees will engage with a diverse range of colleagues to gain insight, identify potential challenges, and establish a plan for success as they embark on projects. Moderator: Amanda Robinson, Associate Registrar of Exhibitions, The John and Mable Ringling Museum of Art Presenters: Katie Hall, Registrar for Collections, Arkansas Arts Center; Mary LaGue, Registrar, Taubman Museum of Art Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 49

52 Sunday, May 6 Creativity, Driven by Accessibility/ Inclusion: Multisensory Technology, Programs, Exhibits Exhibit Planning and Design Room: 128 AB Designing to accommodate the spectrum of human diversity makes museum programs, exhibitions, and technology richer and more engaging for all visitors. Panelists will describe their museums inclusive design processes and brainstorm with attendees about innovative solutions for an imagined project that would captivate all audiences. Moderator: Janice Majewski, Director, Inclusive Cultural & Educational Projects, Institute for Human Centered Design Presenters: Jennifer Pace Robinson, Vice President, Experience Development and Family Learning, The Children s Museum of Indianapolis; Anna Slafer, Vice President of Exhibitions and Programs, International Spy Museum; Judy Tasse, Exhibits Writer-Editor, Smithsonian s National Air and Space Museum Leaders in Education Leading Museums Education, Audience Research & Evaluation Room: 129 AB 2:30 3:45 p.m. (continued) Education is the future of museums, yet too few educators have stepped into the role of museum director. Join a lively conversation with educators-turned-directors about the challenges that educators face when becoming directors and the skills and knowledge they must possess to be successful. Moderator: Nathan Richie, Director, Golden History Museum & Park Presenters: Ann Fortescue, Executive Director, Springfield Museum of Art; Kelly McKinley, Deputy Director, Oakland Museum of California; Victoria Ramirez, Director, El Paso Museum of Art Case Study MOCA Finds Its Place and Its People Museum Directors Room: 131 ABC Hear how the Museum of Chinese in America (MOCA) increased its membership by 600 percent by focusing on its mission to help visitors consider identity while simultaneously searching for institutional identity. In this session, MOCA s journey of growth and self-reflection will stimulate a robust discussion about aligning museums missions with their internal cultures. Moderator: Don Youngberg, Vice President, Community, Tessitura Network Presenters: Nancy Yao Maasbach, President, Museum of Chinese in America Using Design Thinking to Develop Welcoming and Inclusive Experiences, Programs, and Exhibits Exhibit Planning and Design Room: 221 ABC Every major social and political change is preceded by a cultural shift, and arts institutions are best positioned to create the conditions for these shifts. Learn about how Yerba Buena Center for the Arts is serving as a cultural incubator; bringing together creative citizens of all kinds to create a more hopeful and equitable future. Presenter: Dana Mitroff-Silvers, Founder & Director, Designing Insights Loyalty Programs: Long Game but Rich Rewards Development and Membership Room: 222 ABC This session will explore how institutions of various sizes use their member/donor bases as launching pads for loyalty, as well as how they define metrics. Through examples, learn how annual giving, major and planned giving, and donor relations professionals can work together to build loyalty programs that go beyond providing freebies to establish long-term relationships. Moderator: Usha Subramanian, Director of Individual Giving, Field Museum of Natural History Presenters: Marcos Voss, Assistant Director of Development, Desert Botanical Garden; Willard White, Senior Consultant & Principal, Marts & Lundy, Inc.; Christine Zrinsky, Vice President for Development, Lincoln Park Zoo 50 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

53 Sunday, May 6 Tech Tutorial: Gain Online Visibility with SEO and SEM Media and Technology Room: 223 Learn how search engine optimization (SEO) can increase the presence of your website in search results. Then, understand how spending a little money on search engine marketing (SEM) and social media marketing can boost traffic. Presenter: Jacques Haba, Senior Manager of Emerging Technologies and Evaluation, Nasher Sculpture Center Impact and Scalability: Building Civic Engagement into Every Museum Forces of Change Room: 224 AB Rooted in the belief that museums can cultivate the next generation of active citizens, this session will ignite a conversation about programmatic strategies and interpretive techniques for promoting civic engagement. Hear how three museums across the country are designing opportunities for students and families to think critically about the world and their roles in it, creating positive change in their local communities beyond museum walls. Speakers from the National Constitution Center, the Ronald Reagan Presidential Foundation, and the Fowler Museum of Cultural History will share what happens when we approach each learner as a future participant in our democracy. Moderator: Kerry Sautner, Vice President of Visitor Experience and Education, National Constitution Center Presenters: Megan Gately, Associate Director of Education School Programs, The Ronald Reagan Presidential Foundation and Institute; Chris Taylor, Chief Inclusion Officer, Minnesota Historical Society A Tale of Three Buildings: The Things You Need to Know before You Start Your Renovation Facilities Management Room: 225 AB Arm yourself with the confidence to undertake a renovation in an existing or historic structure. This session will review the re-imagining of three world-renowned visual art institutions from three unique perspectives: those of an owner, an engineer, and an architect. Presenters: Elizabeth Broun, Director Emerita, Smithsonian American Art Museum and Renwick Gallery; John Bulla, Deputy Director & Chief Operating Officer, Heard Museum; Dan Clevenger, Architect, DLR Group; Roger Chang, Principal, DLR Group Museums and Community Conversations Marketing and Community Engagement Room: 226 ABC Community involvement in the exhibition planning process has been gaining momentum across the museum field. This panel will explore related questions through case studies from several institutions. Moderator: Sarah Magnatta, Interpretive Specialist, Denver Art Museum Presenters: Lani Bautista Cabanilla, Manager, Visitor Programs, The New Children s Museum; B. Erin Cole, Exhibit Developer, Minnesota Historical Society; Michael Lesperance, Principal, The Design Minds, Inc.; Maura Nelson Clifford, Education Specialist & Accessibility Coordinator, United States Botanic Garden; Penny Jennings, Associate Director of Experience Development at Oakland Museum of California Advocating at the State House Museum Directors Room: 227 ABC Every year, hundreds of museums professionals visit their federal elected officials in Washington, DC, as part of AAM s Museum Advocacy Day but advocacy work on the state level is just as important. This session will look at ways in which museums, museum associations, and advocacy organizations can work together to make state and local elected officials aware of and responsive to museums needs. Moderator: Bob Beatty, President, The Lyndhurst Group Presenters: Catherine Foley, Executive Director, Arizona Citizens for the Arts; Erika Sanger, Executive Director, Museum Association of New York; Jayceen Walker, Consultant, Jayceen Craven Walker Consulting Inc. Who s the Boss? Examining the Relationship Between Exhibition Contractors and Staff Management & Administration Room: 229 AB Almost every museum will have to work with a contract vendor for some portion of an exhibition, and the road to a mutually beneficial collaboration can be a long one. This session will explore some of the key milestones along that journey, including calling for bids, contract terms, and determining and defining staff involvement. Moderator: Tiffany Charles, Collections Manager, National World War II Museum Presenters: Austin Bell, Curator of Collections, Marco Island Historical Society; Linda Endersby, Registrar & Collections Manager, Museum of Art & Archaeology, University of Missouri Columbia; Dean Krimmel, Exhibition and Interpretive Planning, Creative Museum Services/Qm2 Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 51

54 Sunday, May 6 Stop, Experiment, and Listen: A Fresh Approach to Creative Problem Solving Education, Audience Research & Evaluation Room: 231 ABC New technologies, a focus on social justice, and even the pressure to bring in new audiences have pushed many museums toward creative problem solving and experimentation. Connect with fellow museum professionals and collaborate to rapidly prototype practical ideas for your institution in this unique classroom-style session. Moderator: Dustin Growick, Senior Creative Consultant & Team Lead for Science, Museum Hack Presenters: Andrea Feller, Curator of Education, ASU Art Museum; Noelle Trent, Director of Interpretation, Collections, and Education, National Civil Rights Museum Why Participate? Proven Processes for Participatory Design Media and Technology Room: 232 ABC 2:30 3:45 p.m. (continued) Participatory design merges community engagement and design thinking to identify smart approaches to persistent problems. This hands-on workshop takes the mystery out of participatory design by providing a step-by-step process that attendees can put to work at their own museums. Presenters: Catherine Bartlett, Education Specialist, Arizona-Sonora Desert Museum; Debra Colodner, Director, Conservation Education & Science, Arizona-Sonora Desert Museum; Gina Compitello-Moore, Marketing Manager, Center for Creative Photography/The University of Arizona Museum of Art 2:30 5 p.m. Museums & Schools: Phoenix Education, Audience Research & Evaluation Room: 124 AB Phoenix is a special panel at the 2018 American Alliance of Museums Annual Meeting that continues the work of the inaugural Museums & Schools: LA convening and shares resources about developing and sustaining impactful reciprocal museum educational experiences that extend beyond the one-time field trip. The session will explore groundbreaking work for early childhood learners and middle and high school students with examples from Los Angeles, locally in Arizona, and across the nation. Inspiring educators and museum professionals will discuss the diversity, mission, and philosophy of multiple museum school models and the current national landscape of museum schools. This panel will spark dialogue about the central role that museums can play in increasing equitable access to quality public education and whole child learning. In addition, this panel and the reception that follows will help facilitate meaningful multiyear partnerships to benefit of some of Arizona s most deserving high-needs students. Moderator: Paula Gangopadhyay, Deputy Director of Museums, Institute of Museum and Library Services (IMLS) Presenters: Nicholas Castor, former student, Tucson Museum of Art and Historic Block; Shauwea Hamilton, Chief External Relations Officer, Partnership for Los Angeles Schools; Katherine Kelbaugh, Principal, The Museum School of Avondale Estates; Ruth Shelly, Executive Director, Portland Children s Museum; Dale Robertson, President & Chief Executive Officer, Grand Rapids Public Museum; Morgan Wells, Curator of Education, Tucson Museum of Art 52 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

55 Sunday, May 6 4 5:15 p.m. I Made It at the Art Museum: Maker Spaces in Art Museums Education, Audience Research & Evaluation Room: 122 AB Join this group of innovators in a conversation about expanding the possibilities of maker spaces and meaning-making in art museums. Three colleagues share their experiences in designing spaces that allow visitors to connect to museum collections, celebrate the diversity of artists and makers across cultures and periods, and explore their own 21st-century creativity. Moderator: Sonnet Takahisa, Deputy Director, Engagement & Innovation, Newark Museum Presenters: Gavin Andrews, Chief Learning Officer, Peabody Essex Museum; Michelle Moon, Director of Interpretation and Program Evaluation, The Newark Museum; Heather Nielsen, Director of Learning and Community Engagement, Denver Art Museum Lessons from the International Community Organizational Development and Growth Room: 122 C Georgian Museum on the Rise Eight years ago, very few people knew about the Georgian State Museum of Theatre, Music, Cinema and Choreography. Learn how it has transformed into a place to learn, inspire and connect with art and history, becoming one of the most-visited museums in the region. Presenter: Mariam Chkhaidze, Curator of Fine Arts Department, Georgian Art Palace, Tbilisi, Georgia Designing Strategies to Improve the Self-Sustainability of Museums in Lima Find out about research that identified opportunities, problems and challenges of the museum sector in Peru, as well as recommendations to advance its museum growth and sustainability. A Close Look at the Museum s Collection: Creating a Collection and Acquisition Policy Since its founding in 1880, the collection at the National Museum of Fine Arts in Chile has grown, particularly in contemporary art. Hear how the museum, prompted by internal and external concerns, is now working to create a collection and acquisition policy. Presenter: Ximena Gallardo, Researcher of the Department of Collections, National Museum of Fine Arts, Santiago, Chile Art Programs for the Visually Impaired In Mongolia, there are very few art programs in museums for visually impaired visitors. This case study highlights display methods and hands-on techniques in exhibition design to better attract and engage this audience. Presenter: Yanjiv Avirmed, Deputy Director, Mongolian National Modern Art Gallery, Ulaanbaatar, Mongolia Beyond Diversity: Lessons from the AAM DEAI Working Group Museum Directors Room: 125 AB This session will explore the findings and process of the American Alliance of Museums Working Group on Diversity, Equity, Accessibility, and Inclusion (DEAI) one year after its convening. Working group members will share how they ve implemented the report s insights and reflect on the process of defining DEAI, and participants will share feedback and help envision next steps. Presenter: Nicole Ivy, Director of Inclusion, American Alliance of Museums Presenter: Elizabeth Alvarado, Project Cultural Manager, Museum of Art of Lima, Peru Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 53

56 Sunday, May 6 Interviews from 2040: Leadership and Sustainability, Truth and Reconciliation Forces of Change Room: 126 ABC Three thought leaders will explore the ideas they presented in the special issue of the Alliance s Museum magazine set in the year The authors will speculate about the future of nonprofit leadership, sketch a vision of museums as vital partners in responding to climate change, and challenge us to consider whether the United States may someday need its own Truth and Reconciliation Commission. Moderator: Elizabeth Merritt, Vice President Strategic Foresight & Founding Director, Center for the Future of Museums (CFM), American Alliance of Museums Presenters: Omar Eaton-Martínez, Intern and Fellows Program Manager, Smithsonian National Museum of American History; Laura Lott, President & Chief Executive Officer, American Alliance of Museums; Sarah Sutton, Consultant, Sustainable Museums Relatable/Debatable: Learning from Biases in Digital Representations of Objects Forces of Change Room: 127 ABC 4 5:15 p.m. (continued) Our choices in tags, descriptions, and images of objects reveal what museum workers believe at the time to be important or useful to communicate and these choices can show biases. This session encourages frank discussions around how we can identify and learn from biases in our digital representations of the objects collected by our museums. Moderator: Layna White, Head of Collections Information and Access, San Francisco Museum of Modern Art Presenters: Diana Folsom, Director of Digital Collections, Gilcrease Museum/University of Tulsa; Nik Honeysett, Chief Executive Officer, Balboa Park Online Collaborative The Museum as Sanctuary: Safe Refuge or Complicit in Looting? Collections Stewardship Room: 128 AB This session will present and investigate the global discussion of the museum as a haven for looted or threatened objects. It will also consider the alternate, more radical opinion that it is better to let an object be destroyed than to encourage looting or ransom. Moderator: William Eiland, Director, Georgia Museum of Art, University of Georgia Presenters: France Desmarais, Director of Programmes and Partnerships, International Council of Museums (ICOM); Corine Wegener, Director, Smithsonian Cultural Rescue Initiative Process and Change: LED Upgrade of the Lighting System at the i.d.e.a. Museum Facilities Management Room: 129 AB While people are motivated by the energy and cost savings of a LED lighting upgrade project, they must keep in mind that light is a key feature of museums. At this roundtable, a curator and an engineer will share how a city-owned art museum was able to upgrade its failing lighting system, after which the audience will discuss lighting challenges at their institutions. Presenters: Jeffory Morris, Museum Curator, i.d.e.a. Museum; Tom Sheber, Energy Conservation Coordinator, City of Mesa, Arizona Case Study Harnessing Multi-Sensory Technologies for Inclusion in Museum Exhibits Media and Technology Room: 131 ABC Integrated digital technologies are revolutionizing the museum experience, but often to the exclusion of diverse audiences. Participants will engage in a discussion exploring the process of developing multisensory experiences to solve complex inclusion issues, from concept to user testing, and discuss future implementation. Moderator: Woodbury Shortridge, Coordinator of Inclusive Technology, Institute for Human Centered Design Presenters: Dr. Henry Winter III, Astrophysicist, Smithsonian Astrophysical Observatory at the Harvard-Smithsonian Center for Astrophysics; Brianna Tomlinson, PhD student, Georgia Institute of Technology Sonification Lab 54 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

57 Sunday, May 6 Nonprofit Ethics and Governance 101 Management & Administration Room: 221 ABC This interactive session will explore issues related to good governance and ethical practice that confront senior leaders and their boards every day, grounded in Independent Sector s Principles for Good Governance and Ethical Practice. Shape the session by raising questions and discussing real-world dilemmas with peers. Presenters: Carolyn Mollen, Chief Financial Officer, Independent Sector; Mareeha Niaz, Associate, Independent Sector Engaging Teens through History: Decolonized Curriculum and Workforce Development as a Means to the Future Education, Audience Research & Evaluation Room: 222 ABC Brooklyn Historical Society staff will use two teen programs to discuss how to incorporate the humanities in work with teens. Both programs teach teens how to use the skills of historians to ready them for employment while grounding them in the history of their neighborhoods. Presenters: Shirley Brown Alleyne, Manager of Teaching and Learning, Pre-K 5, Brooklyn Historical Society; Emily Potter-Ndiaye, Director of Education, Brooklyn Historical Society; Ilk Yasha, Afterschool Program Coordinator, Brooklyn Historical Society Tech Tutorial: Audio Production for Podcasts, Audio Tours, and More Media and Technology Room: 223 This hands-on tutorial will use free software to teach the basics of audio production, including capturing quality sound, editing components together, and mixing and mastering. No prior experience is necessary, and you only need to pre-install Audacity, a free digital audio workstation ( on a laptop that you bring to the tutorial. Don t Go it Alone: Cultivating Partnerships at the Museum of Northern Arizona Marketing and Community Engagement Room: 224 AB For ninety years the Museum of Northern Arizona (MNA) has cultivated successful relationships and collaborations with both federal agencies and indigenous people living on the Colorado Plateau to inform an inclusive approach to its museum projects and programs. This session will address how the MNA s relationships with federal agencies and tribes have been mutually beneficial, using examples such as the ongoing consultation process for exhibit planning, the construction of new collections facilities, and the status of current NAGPRA projects. Moderator: Gary Owens, Museum Manager, Huhugam Ki Museum Presenters: Gwenn Gallenstein, Museum Curator, Flagstaff Area National Monuments; Kimberly Spurr, Archaeology Division Director, Museum of Northern Arizona; Anthony Thibodeau, Anthropology Collections Manager, Museum of Northern Arizona Object Experiences Exhibit Planning and Design Room: 225 AB With objects at the core of most exhibitions, how can we enhance, contextualize, and elevate visitors experiences with them? Authors from Exhibition s spring 2018 issue will offer guidance, using lessons learned from four projects. Moderator: Ellen Snyder-Grenier, Editor, Exhibition Developer, and Writer, NAME and REW & Co. Presenters: Robert Costello, National Outreach Program Manager, National Museum of Natural History Smithsonian Institution; Stefania Van Dyke, Senior Interpretive Specialist, Denver Art Museum; Erica Wainwright, Director of Exhibits Business Development, Cincinnati Museum Center; Elee Wood, Professor of Museum Studies & Public Scholar, Museum Studies Program Indiana University & Purdue University Indianapolis Presenters: Dan Davis, Manager, Media Group, National Museum of the American Indian; Neal Johnson, Senior Digital Media Producer, Bullock Texas State History Museum Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 55

58 Sunday, May 6 Encouraging Engagement: A Myriad of Methods Marketing and Community Engagement Room: 226 ABC Community engagement needs to be encouraged within programming, exhibitions, and planning for the future. This session will address the need for ongoing and consistent community engagement at different stages in an organization s operations, including lessons from other cultural institutions and planning processes. Moderator: Joy Bailey Bryant, Managing Director, US, Lord Cultural Resources Presenters: Mary Kershaw, Director, New Mexico Museum of Art; Eileen Pickett, Consultant, Imagine Greater Louisville Engaging the Arctic: Working with Northern Communities to Tell Their Stories Exhibit Planning and Design Room: 227 ABC 4 5:15 p.m. (continued) Two new signature galleries about the Arctic opened in 2017 one in Alaska and one in Canada at a critical time for the Arctic and the world. Gain insight on how the narrative in both museums was informed through consultation with indigenous communities to better understand how the past continues to influence contemporary issues, changing demographics and the natural environment, and encourages critical thinking. Moderator: Jeremy Taylor, Content Director, GSM Project Presenters: Ailsa Barry, Vice President, Canadian Museum of Nature; Julie Decker, Director & Chief Executive Officer, Anchorage Museum 30th Annual Excellence in Exhibition Exhibit Planning and Design Room: 229 AB This session highlights exemplary exhibitions created by colleagues at a variety of museums. The judges will interview the competition winners, who will share the inspiration for exhibitions that demonstrate best practices for integrated design and delivery. Moderator: Stacey Swigart, Arts Consultant, SAS Consulting Presenters: Jason Porter, Director, Education and Programs, Museum of Pop Culture; Jenny Sayre Ramberg, Director of Exhibit Planning and Design, National Aquarium Learning for All: Creating Inclusive Programs for Individuals with Autism Education, Audience Research & Evaluation Room: 232 ABC Considering ways to engage individuals with autism spectrum disorders in your community? Presenters from a children s museum, a historic site that teaches science, a botanical garden, and an art museum will lead participants through all the stages of program development. Moderator: Maura Nelson Clifford, Education Specialist & Accessibility Coordinator, United States Botanic Garden Presenters: Sandra Bonnici, Associate Director of Education, Diversity and Inclusion, Madison Children s Museum; Barbara Johnson Stemler, Senior Manager of Access Programs, Intrepid Sea-Air-Space Museum; Jaime Ursic, Associate Curator of Education, Yale Center for British Art Creating a Culture of Membership Development and Membership Room: 228 AB Creating a culture of membership that is inclusive and involving for all is a goal of many museums. Three museums from different parts of the country will share their experiences in shaping programs to be inclusive of multicultural audiences. Moderator: Dana Hines, President & Chief Executive Officer, Membership Consultants Presenters: Rosie Siemer, Founder & Chief Executive Officer, FIVESEED; Nicole Smith, Membership Coordinator, Missouri Historical Society; Kelsey Wolf-Donnay, Individual Giving Manager, Desert Botanical Garden 56 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

59 Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 57

60 Monday, May 7 Schedule-at-a-Glance 7 8 a.m. Morning Yoga Phoenix Convention Center, North Building, North Ballroom Foyer 7:30 a.m. 5:30 p.m. Registration Phoenix Convention Center, North Building, Lower Level & Sheraton Hotel Phoenix Local Host Hospitality Lounge Phoenix Convention Center, North Building, Lower Level Presenter Prep Phoenix Convention Center, North Building, Room 132BC 7:30 8:30 a.m. Professional Network Breakfast Meetings Sheraton Hotel See page 30. Annual Meeting Fellowship Breakfast Sheraton Hotel, Encanto A Invitation Only 8:45 10 a.m. Concurrent Sessions Phoenix Convention Center, North Building, 100 & 200 Level 9:30 11:45 a.m. Affiliate Meetings Sheraton Hotel See page :15 11:45 a.m. AAM Opening Session and Keynote Speaker: Kevin Jennings Phoenix Convention Center, North Building, North Ballroom Noon 5:30 p.m. Noon 1:15 p.m. MuseumExpo Open Phoenix Convention Center, North Building, Lower Level MuseumExpo Opening Lunch Phoenix Convention Center, North Building, Lower Level Professional Network Luncheons Sheraton Hotel 1:30 3:30 p.m. Open Forum on Diversity, Equity, Accessibility, and Inclusion Phoenix Convention Center, North Building, Room 224AB 1:45 3 p.m. Concurrent Sessions Phoenix Convention Center, North Building, 100 & 200 Level 3 5 p.m. MuseumExpo Break Phoenix Convention Center, North Building, Lower Level Marketplace of Ideas Phoenix Convention Center, North Building, Lower Level See page 21. CEOs and Directors Roundtable Discussions Sheraton Hotel, Encanto A 58 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

61 Monday, May p.m. Networking Receptions Sheraton Hotel See page 30. Evening Events Pre-registration Required Buses depart from Phoenix Convention Center 30 minutes prior to event. 6 9 p.m. The Phoenix Art Museum: Wonder 7 9:30 p.m. Explore a World of Music at Musical Instrument Museum! GENEROUSLY SUPPORTED BY 7 10 p.m. NAME Party Children s Museum of Phoenix Pre-registration Required 7:30 10 p.m. Heard Museum Party For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 59

62 Monday, May 7 8:45 10 a.m. From Leadership to Impact: Taking Risks, Redefining Success, and Finding your Voice Career Management Room: 121 BC Halfway through our careers, many of us find ourselves in a spot we never expected to encounter: a museum professional mid-career crisis. This panel will ask what it means to lead with our true selves and consider the places that this can take us in the workplace and beyond. Moderator: Hillary Spencer, Director, Nomad Exhibitions Presenters: Simon Adlam, Director of Exhibitions, Qatar Museums; Charity Counts, Executive Director, Association of Midwest Museums; Melissa Mohr, Director of Education, Figge Art Museum; Ahmad Ward, Head of Education Division, Birmingham Civil Rights Institute Case Study Creative Ecology: A STEAM Powered Partnership Education, Audience Research & Evaluation Room: 122 AB What happens when an art museum and a science museum collaborate on an artist-in-residence program that engages the public inside and outside the museums gallery? Learn about the innovative Creative Ecology project, in which artists-in-residence work with educators in open space environments and museum galleries to engage the public in art and science activities. Presenter: Karen Kienzle, Director, Palo Alto Art Center Case Study Now Hiring: Transitioning from Volunteer Docents to Paid Educators in School Programs Education, Audience Research & Evaluation Room: 122 AB In 2016, the Walker Art Center hired 13 paid educators to lead all school tours and programs, while keeping on its volunteer docent corps to lead adult programs. Elaborating on critical stages of the transition, presenters will discuss communicating with stakeholders, assembling a strong team of educators, outcomes from the shift, and instructive missteps made along the way. Presenters: Sarah Abare, Education Programs Manager, Walker Art Center; Nisa Mackie, Director & Curator, Education and Public Programs, Walker Art Center Empathy-Building through Museums: An Interactive Demonstration Forces of Change Room: 124 AB Museums are uniquely equipped to serve as platforms that foster empathy through experiential learning, storytelling, dialogue, awe, wonder, and contemplation. This session will demonstrate what empathy-building might look and feel like through three cross-disciplinary, hands-on experiences. Presenters: Elif Gokcigdem, Author, Fostering Empathy Through Museums; Eliana Grossman, Research Assistant, Yale Center for Emotional Intelligence; Zorana Ivcevic Pringle, Research Scientist at Yale Center for Emotional Intelligence; Thomas Rockwell, Director of Exhibits and Media Studio, Exploratorium What Do Games Get Us? Exploring Learning Research to Inform Our Practice Media and Technology Room: 125 AB As museums explore games and gaming in their programs and galleries, what learning, behavioral, and cognitive research findings can help them achieve their goals? Panelists will review a sample of research findings, discuss Institute of Museum and Library Services (IMLS) funded gaming projects, and explore how the findings parallel the museums experiences or offer new ideas for programs. Moderator: Helen Wechsler, Supervisory Grants Management Specialist, Institute of Museum and Library Services (IMLS) Presenters: Sarah Chu, Digital Learning Specialist, Royal Ontario; Jessa Krick, Associate Director of Collections, Historic Hudson Valley; Rae Ostman, Co-Director, Center for Innovation in Informal STEM Learning, Arizona State University Equity at the Heart of Professional Learning Forces of Change Room: 126 ABC What types of skills, knowledge, and attitudes do museum professionals need to advance and practice equity and can those be learned, taught, and developed? A panel of advocates for equity will discuss these questions using the ISL Professional Learning Framework, developed through research with professionals in science museums nationwide. Moderator: Kris Morrissey, Lecturer, Museology Graduate Program, University of Washington Presenters: Stacey Halfmoon, Director of American Indian Relations, Ohio History Center Ohio History Connection; Michael Lesperance, Principal, The Design Minds, Inc.; Laura Schiavo, Assistant Professor & Program Head, Museum Studies Program, George Washington University 60 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

63 Monday, May 7 We re All in This! Tap Human Capital and Optimize Content Delivery for Greater Impact Curatorial Practice Room: 127 ABC Museums are bursting with expertise, but tradition-bound publication options, underutilized content, and untapped human capital may prevent them from achieving farreaching impact. This session examines how museums can capture and optimize existing content, expand their reach to new audiences, and energize a broader cross section of staff in the process. Moderator: Matthew Welch, Deputy Director & Chief Curator, Minneapolis Institute of Art Presenters: Alice Anderson, Manager of Audience Research and Impact, Minneapolis Institute of Art; Karleen Gardner, Director, Learning and Innovation, Minneapolis Institute of Art; Kristin Prestegaard, Chief Engagement Officer, Minneapolis Institute of Art Elephants on the Avenue and More: Race, Class, and Community Forces of Change Room: 128 AB In Philadelphia, several organizations are working to reveal history that many may not want to talk about, or to relate to audiences by responding to today s issues through art, history, and contextual engagement. Presenters will discuss projects they have undertaken with themes of race, class, and community and the challenges, outcomes, and impact in their community. Moderator: Stacey Swigart, Arts Consultant, SAS Consulting Presenters: Vashti Dubois, Executive Director, The Colored Girls Museum; Trapeta Mayson, Executive Director, Historic Germantown; Hazami Sayed, Executive Director, Al-Bustan Seeds of Culture Culture of Belonging: Prepare for True Diversity, Inclusion, Accessibility, and Equity Management & Administration Room: 129 AB Diversity, inclusion, accessibility, and equity are hot topics in all industries today. Participants will leave this session understanding different approaches to addressing DIAE planning, the use of SWOT analysis to determine organizational readiness, and steps for defining each tenet for their organizations. Moderator: Carrie Altamirano, Chief of Staff, Arizona Science Center Presenters: Anne Jennings, Director, Organizational Development, Exploratorium; Ayanna Reed, Director, Human Resources, Oakland Museum of California; Ann Kjera, Chief Human Resources Officer, Anchorage Museum Decolonizing the Museum: Reflection, Vision, and Change Museum Directors Room: 131 ABC This presentation builds on three years of discussions in which practitioners have considered what decolonizing museum practice is and how it might inform museum work. A Ho-Chunk scholar is joined by three museum professionals who have developed a decolonizing framework for their organizations and/or careers. Moderator: Cinnamon Catlin-Legutko, President & Chief Executive Officer, Abbe Museum Presenters: Ben Garcia, Deputy Director, San Diego Museum of Man; Amy Lonetree, Associate Professor of History, University Of California, Santa Cruz; Jaclyn Roessel, President, Grownup Navajo The Ryan White Letters: A Collaborative Digital Engagement Project Collections Stewardship Room: 221 ABC The Children s Museum of Indianapolis has built upon its groundbreaking permanent exhibition The Power of Children with a collection of letters compiled by Ryan White, an Indiana teenager who became internationally known in the 1980s when he contracted HIV. Learn how the museum partnered with a library to digitize and preserve the letters, develop digital educational modules for classrooms, create a new exhibition component, and engage audiences in a crowdsourced transcription project. Presenters: Andrea Hughes, Lead Curator, Arts and Humanities, The Children s Museum of Indianapolis; Jenny Johnson, Head of Digitization Services, IUPUI University Library Center for Digital Scholarship, Indiana University Purdue University Indianapolis; Jennifer Noffze, Collections Manager, The Children s Museum of Indianapolis; Elee Wood, Professor of Museum Studies & Public Scholar, Museum Studies Program Indiana University & Purdue University Indianapolis Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 61

64 Monday, May 7 Beyond Cognition: Methods for Measuring Other Types of Learning Education, Audience Research & Evaluation Room: 222 ABC As museums increasingly need to understand if audiences are learning in and with their organizations, it is important to recognize that learning is deeper than just cognition. With an expert panel and hands-on experiences, this session will explore concrete ways that museum professionals can measure learning beyond cognition, including measures of feelings, attitudes, empathy, and behavior. Moderator: Marley Steele-Inama, Director of Audience Research and Evaluation, Denver Zoo Presenters: Joe Heimlich, Co-Director, Center for Research and Evaluation, Center of Science and Industry; Mary Jackson, Audience Research Supervisor, Woodland Park Zoo; Elizabeth Kollmann, Manager, Research and Evaluation, Museum of Science Museums as Economic Engines: A National Report Museum Directors Room: 224 AB Museums play an essential role in the social, cultural, and educational fabric of the United States. In the face of an increasingly uncertain political environment, we need to be informed about the substantial economic impacts that museums have on their communities. This session presents first-of-its-kind economic impact research from AAM and Oxford Economics that unpacks museums important contributions to the U.S. economy. Presenters: Hamilton Galloway, Head of Consultancy, Americas, Oxford Economics; Robert Stein, Executive Vice President & Chief Program Officer, American Alliance of Museums Making Exhibitions That Matter: A Focus on Social Value Exhibit Planning and Design Room: 225 AB 8:45 10 a.m. (continued) In the chaotic and disruptive world of today, how can we create museum exhibitions that expand the potential for learning, increase the support of equity and diversity, embrace inclusion, inspire meaning-making, and aspire to relevance and social value? If we really want to expand our impact and offer settings for more dynamic and relevant social experiences, we may need to change our processes and the ways we think about creating museum exhibitions. Join four museum professionals who care deeply about the social impact of museum exhibitions to explore new processes and alternative values that go beyond best practices in exhibition design, development, and management. Presenters: Chevy Humphrey, The Hazel A. Hare President & Chief Executive Officer, Arizona Science Center; Sean Kelley, Senior Vice President & Director of Interpretation, Eastern State Penitentiary Historic Site; Kathleen McLean, Principal, Independent Exhibitions; Daniel Spock, Senior Vice President for Audience Engagement, Levine Museum of the New South Managing Disasters: How Museums and Communities Can Prepare for the Inevitable Collections Stewardship Room: 226 ABC While systems for emergency preparedness and response have grown more sophisticated in the wake of recent disasters, much work remains to ensure that museums and historic sites can effectively respond to significant incidents. This session will explore how institutions can be better prepared by discussing successful and unsuccessful experiences with disasters, appropriate staff training, and getting involved with regional and statewide cooperative disaster networks. Moderator: Samantha Forsko, Preservation Specialist, Conservation Center for Art & Historic Artifacts Presenters: Kris Quist, Chief Museum Curator, Monterey District, California State Parks & The California Preservation Program; Kara Willig, Associate Registrar, Philadelphia Museum of Art The Spark!Lab National Network: Creating a Community of Practice Education, Audience Research & Evaluation Room: 227 ABC Members of the Spark!Lab National Network share an educational framework and invention-based content, to create activities and programming that make inventing meaningful and accessible. This session will highlight Spark!Labs in three museums to illustrate how the network functions, how core ideas are established and implemented, and how these ideas might be adapted to create other types of networks across the field. Moderator: Jeffrey Brodie, Deputy Director, Lemelson Center for the Study of Invention and Innovation Presenters: Jocelyn Knauf, Spark!Lab Floor Manager, National Museum of American History; Erin Marbarger, Spark!Lab Coordinator, Terry Lee Wells Nevada Discovery Museum; Christopher White, Spark!Lab Smithsonian Coordinator, Terry Lee Wells Nevada Discovery Museum 62 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

65 Monday, May 7 Case Study A City Different: Educational Partnerships across Diverse Organizations Education, Audience Research & Evaluation Room: 228 AB Educators in small organizations often have big aspirations when making their institutions accessible to diverse audiences, but they need partners to help make these goals a reality. Join two founding members of the Santa Fe Community Educators Network to learn how to create powerful cross-sector relationships that directly benefit the community. Presenters: Shannon Bay, Education Program Manager, Georgia O Keeffe Museum; Joanne Lefrak, Director of Education & Curator of Public Practice, SITE Santa Fe; Mollie Parsons, Education Director, Santa Fe Botanical Garden Case Study Common Threads: Exploring Difficult Topics and Engaging Community in the Art Museum Education, Audience Research & Evaluation Room: 228 AB How does a museum known as an accessible, fun place present difficult content? Go behind the scenes of an exhibition that presented powerful opportunities for dialogue on issues of race, class, gender, and violence, focusing on the challenges and opportunities that surfaced throughout its development and implementation. Presenters: Heather Brady, Director of Education and Engagement, Grounds For Sculpture; Patricia Matos, Executive Assistant, Grounds for Sculpture Museums, Charter Schools, and the Paradigm Shift in Education Education, Audience Research & Evaluation Room: 229 AB Museums hold the power of experiential learning that can make an impactful difference in student learning. Learn from three seasoned and entrepreneurial charter school museum leaders and practitioners who know all that it takes to make the mark. Plurals: Insight into This Mysterious Generation Marketing and Community Engagement Room: 232 ABC The museum community is facing challenges when it comes to engaging plurals, those born after 1997, in meaningful ways. Instead of being afraid of this mysterious generation, let s dig into who they are, what they want, and how we can improve products and services for this group to advance our economic and cultural landscape. Presenters: R. Bradley Snyder, Partner, CRADL; Cathy Hall, Chief Marketing Officer, Arizona Science Center; Jeffrey Grant, Senior Vice President, Research, Turner 1:30 3:30 p.m. Open Forum on Diversity, Equity, Accessibility, and Inclusion General Room: 224 AB Join DivCom, AAM leadership, and museum professionals interested in social justice and equity for a participatory conversation around diversity, equity, accessibility, and inclusion in the museum field. Topics for discussion will include gender equity in museums, museum accessibility, museum neutrality, and other emergent issues. Moderators: Grace Astrove, Senior Development Officer for Exhibitions, The Jewish Museum; Joan Baldwin, Curator of Special Collections, The Hotchkiss School; Nicole Ivy, Director of Inclusion, American Alliance of Museums; Amy Mannarino, Director of Communications and Marketing, National Museum of Women in the Arts; Aletheia Wittman, Collections Interpreter, Burke Museum of Natural History and Culture Moderator: Paula Gangopadhyay, Deputy Director of Museums, Institute of Museum & Library Services (IMLS) Presenters: Cora Christmas, Principal, Henry Ford Academy; Dale Robertson, President and Chief Executive Officer, Grand Rapids Public Museum; Ruth Shelly, Executive Director, Portland Children s Museum Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 63

66 Monday, May 7 1:45 3 p.m. Age: The Forgotten Diversity? Career Management Room: 121 BC This session will examine the career challenges faced by pre-boomers, boomers, and Gen Xers in the museum field. Learn from the experiences of museum professionals, and hear from directors and employment consultants about strategies for marketing and advocating for yourself in the workplace. Moderator: Linda Jacobson, Keeper, North Carolina Collection Gallery/University of North Carolina at Chapel Hill Presenters: Freda Mindlin, President & Owner, Opportunity Resources Inc.; Tara Young, Deputy Director, Museum of Russian Icons; Regina Faden, Executive Director, Historic St. Mary s City Case Study Cultures in the Cross Fire: Encouraging Empathy in the Exhibition Experience Forces of Change Room: 122 AB In a study ranking 63 world nations in terms of empathy, the United States came in seventh, and the state with the least empathetic residents was Pennsylvania. Explore what this means for museums through a new exhibition at the Penn Museum that pushed visitors to empathize with Syrian refugees and those trying to salvage cultural heritage. Presenter: Kathleen Quinn, Director of Exhibitions and Public Programs, Penn Museum, University of Pennsylvania Engaging English Language Learners and Immigrant Communities with Disabilities Forces of Change Room: 124 AB Cultural institutions can present many psychological and practical barriers to immigrant families especially those that include someone with a disability. Learn how two museums have worked to dismantle barriers through collaborations with community organizations and by implementing best practices of Universal Design for Learning. Presenters: Michelle Lopez, Director of Community Programs, Children s Museum of the Arts; Charlotte Martin, Manager of Access Initiatives, Intrepid Sea-Air-Space Museum Beyond Words: Immersive Interpretive Strategies in Art Exhibitions Exhibit Planning and Design Room: 125 AB Interpretation specialists and designers from major US museums will discuss multisensory strategies for creating holistic, immersive visitor experiences in art exhibitions. Participants will discuss interpretive methods that move beyond traditional text and audio tours to activate objects, evoke their original contexts, promote conversations, stir responses, and facilitate deeper connections. Moderator: Stefania Van Dyke, Senior Interpretive Specialist, Denver Art Museum Presenters: Jeanne Goswami, Interpretation Editor, Peabody Essex Museum; Christine Lashaw, Experience Developer, Oakland Museum of California; Troy Smythe, Education and Interpretation Supervisor, Corning Museum of Glass Case Study The Citizenship Project Forces of Change Room: 122 AB In spring 2017, the New-York Historical Society launched the Citizenship Project, aiming to help the region s more than one million legal immigrants become American citizens through free educational and digital learning tools. This session will outline the project s development and the partnerships that sustain it, candidly share the challenges and lessons learned, and provide recommendations for others to undertake similar work. Presenters: Mia Nagawiecki, Vice President for Education, New York Historical Society; Samantha Rijkers, Citizenship Project Manager, New York Historical Society Creating Common Ground: Cultural Planning Beyond Museum Walls Museum Directors Room: 126 ABC How do museums break from being inward-looking to create a shared community vision of cultural vitality, learning, and empowerment? This session will explore a recent initiative in Boston: a successful cultural planning process that was inclusive of every museum, performing arts group, and community in this diverse city. Moderator: Mark Minelli, Research and Strategy, Minelli, Inc. Presenters: Carole Charnow, President and Chief Executive Officer, Boston Children s Museum; E. San San Wong, Director, Arts and Creativity, Barr Foundation 64 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

67 Monday, May 7 Making the Case for Paid Internships Education, Audience Research & Evaluation Room: 127 ABC Paid internships provide a means of economic support that brings greater equity and diversity to museum interns. This session will examine how institutions offering unpaid internships can create an equitable and inclusive internship experience and move toward a paid model. Moderator: Jennifer Adams, Higher Education Programs Coordinator, Phoenix Art Museum Presenters: Pamela Hudson Veenbaas, Program Manager, Office of Fellowships & Internships, Smithsonian Institution; Cynthia Querio, Program Associate, The Getty Foundation Engaging the System: Museums Working in the Incarceration System Forces of Change Room: 128 AB Americans living behind bars (and those on parole and probation) are often physically and spiritually removed from their communities in ways that produce systemic ruptures. This session highlights museums that are repairing those breaks by engaging incarcerated audiences and creating bold new programming with incarcerated artists and storytellers. Moderator: Tramia Jackson, Program Associate, International Coalition of Sites of Conscience Presenters: Linda Blanshay, Director, Program Development, Museum of Tolerance; Patricia Sigala, Educator & Community Outreach Coordinator, Museum of International Folk Art; Lauren Zalut, Director of Education and Tour Programs, Eastern State Penitentiary Historic Site Welcoming Young Children Means Getting Everyone on Board Education, Audience Research & Evaluation Room: 129 AB To truly welcome young children and their caregivers, everyone in the museum must be on board and on message. This session will help institutions plan policies and training that will ensure everyone understands their part in engaging early childhood audiences. Moderator: Sarah Erdman, Consultant, Cabinet of Curiosities LLC Presenters: Jennifer Coleman, Catalyst for Learning and Education Outreach, Shenandoah Valley Discovery Museum; Carrie Heflin, Program Manager, National Museum of American History; Courtney Klemens, Coordinator of Family Programs, North Carolina Museum of Art; Adrienne Smith, imaginations Activity Center Manager, National Museum of the American Indian Far from Home: Bringing Archaeological Collections and Tribal Ancestors Home to Alaska Collections Stewardship Room: 131 ABC Federal agencies and museums curating federal collections must collaborate to achieve the best use and care of collections, which may include transferring a collection from one institution to another. This recent case study considers the reasons for moving a collection, noting that while such transfers are complex, expensive, and time-consuming, they may be in the collection s best interest. Moderator: Emily Palus, Deputy Division Chief, BLM Heritage Program, U.S. Department of the Interior Museum Program Presenters: Robert King, Archaeologist, Bureau of Land Management US Department of the Interior; Joshua Reuther, Curator/Assistant Professor, University of Alaska Museum of the North; Scott Shirar, Archaeology Collection Manager, University of Alaska Museum of the North Straight to the Source: Connect and Engage with Teens in Your Community Exhibit Planning and Design Room: 221 ABC How do we create a museum environment that is welcoming, appealing, and engaging to our tween and teenage audiences? Discover how area students contributed to the Bakken Museum s Mary and Her Monster exhibition, an IMLS-funded project centered on the teenage author of Frankenstein. Presenters: Juliet Burba, Director of Exhibits and Collections, The Bakken Museum; Julie Govert, Museum Exhibit Development Consultant, Independent Professional; Cheryl Kessler, Principal & Lead Evaluator, Blue Scarf Consulting LLC Museum Compensation: Best Practices in Design for Sustainability Management & Administration Room: 222 ABC Compensation is one of the most powerful tools an organization has to influence its employees. Join a seasoned HR professional in reviewing best practices for developing a compensation philosophy and strategy. Presenter: Ann Kjera, Chief Human Resources Officer, Anchorage Museum Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 65

68 Monday, May 7 Tech Tutorial: Mastering Facebook Live Media and Technology Room: 223 Interested in doing live broadcasts but not sure where to begin? In this tech tutorial, we will share our successes and failures in learning how to do Facebook Live broadcasts, as well as specific equipment solutions for live presentations. Presenters: Sarah Banks, Digital Engagement Coordinator, National Air & Space Museum Smithsonian Institution; Ryan Dodge, Digital Engagement Strategist, Royal Ontario Museum; Adrienne Luce, Digital Communications Manager, The J. Paul Getty Museum (Non)Profiteering: Mission versus Margin Marketing and Community Engagement Room: 225 AB Nonprofits are increasingly challenged to engage audiences in exciting, new, and revenue-generating ways while protecting and maintaining their integrity and collections. Enjoy highlights and lowlights from four Seattle institutions as they discuss the value of missiondriven programming for audiences who may have only come to party. Moderator: Jason Porter, Director, Education and Programs, Museum of Pop Culture Presenters: Carla Bitter, Public Engagement Manager, Museum of Flight; Philip Nadasdy, Manager of Public Programs, Seattle Art Museum; Wei Ying Wong, Vice President, Education, Woodland Park Zoo All Power to the People: The Dynamics and Power of Inclusion in Exhibitions Forces of Change Room: 226 ABC 1:45 3 p.m. (continued) This session will explore the dynamics and implications of radical inclusion in the conception, development, and execution of exhibitions about recent and contested histories. Presenters will discuss the strategies, challenges, and public impact of tackling difficult histories, sharing authority with community, reshaping museum practices, and taking a stand on issues of social justice. 75 Ideas in 75 Minutes: Authenticity and Value(s) Development and Membership Room: 227 ABC Two teams of development and membership experts will compete by sharing successful ideas and best practices that offer authentic value (and reflect the values of philanthropy) for an audience that is part of the competition. The session is intended for all museum professionals: newcomers, experienced fundraisers, and all who feel that an understanding of development would benefit their work. Moderator: Charles Katzenmeyer, Vice President, Institutional Advancement, The Field Museum Presenters: Penelepe Hunt, Senior Consultant & Principal, Marts & Lundy, Inc.; Colleen Kelly, Senior Director, Advancement and Communications, Georgia O Keeffe Museum; Patrick Madden, Executive Director, National Archives Foundation Flip It: Taking Volunteer Training Online Education, Audience Research & Evaluation Room: 228 AB Having trouble getting all your volunteers or docents to come to training sessions? This panel will focus on flipped classroom models and online training platforms you can use to deliver important content that is consistent and conveniently accessible. Moderator: Jocelyn Knauf, Spark!Lab Floor Manager, National Museum of American History Presenters: Jennifer Dubina, Visitor Services Coordinator, National Museum of African American History and Culture; Alex Garcia, Visitor Services Supervisor, The Broad; Andrew Palamara, Assistant Director of Docent Learning, Cincinnati Art Museum; Alyssa Wilson, Guide Program Manager, Crystal Bridges Museum of American Art Moderator: Kelly McKinley, Deputy Director, Oakland Museum of California Presenters: Rene De Guzman, Senior Curator of Art, Oakland Museum of California; Lori Fogarty, Executive Director, Oakland Museum of California; Ericka Huggins, Educator/ Facilitator, Self-employed; facilitator with world-trust.org; speaker with speakoutnow.org 66 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

69 Monday, May 7 The Role of the Community Engagement Curator Curatorial Practice Room: 229 AB The relatively new role of community engagement curator is still being defined as museums identify how to incorporate diverse audiences into their exhibitions and programming. This session will present multiple views of how community engagement curators (and those with similar titles) position themselves to act as conduits between the public and the museum. Moderator: James Burns, Executive Director, Arizona Historical Society Presenters: Michael Berlucchi, Community Engagement Manager, Chrysler Museum of Art; Sandra Bonnici, Associate Director of Education, Diversity and Inclusion, Madison Children s Museum; Marcus Monenerkit, Director of Community Engagement, Heard Museum Sparking Innovation on a Shoestring Career Management Room: 232 ABC For six years, the Minneapolis Institute of Art (Mia) has fostered staff innovation by spending.01 percent of its budget on initiatives that spark curiosity. In this session, Mia staff explain the vision for and commitment to the process; how Mia has embedded innovation, risk, and failure in its workplace culture; and how the work continues to resonate across the institution. Moderator: Michele Nichols, Chief of Staff, Minneapolis Institute of Art Presenters: Eric Bruce, Head of Visitor Experience, Minneapolis Institute of Art; Kaywin Feldman, Nivin and Duncan MacMillan Director & President, Minneapolis Institute of Art; Kristin Prestegaard, Chief Engagement Officer, Minneapolis Institute of Art Case Study Young People from Here and There: When Making an Exchange Fosters Identity and Strengthens Local Bonds Education, Audience Research & Evaluation Room: 231 ABC How can we foster dialogue and peaceful coexistence among adolescents of different communities? The Museo Benito Quinquela Martin will discuss how adolescents learn about themselves, connect with their peers, and better understand their heritage through their involvement in the museum. Presenter: Alicia Martin, Education and Cultural Extension Coordinator, Museo de Bellas Artes de la Boca de Artistas Argentinos Benito Quinquela Martín Case Study CREATE U: Creating Connections through Informal Education in After-School Settings Education, Audience Research & Evaluation Room: 231 ABC CREATE U harnesses the power of hands-on informal science, introduced to youth at critical ages through learning-by-doing experiences. Students solve real-world problems to change the world they live in. 3 4 p.m Conference of the Americas Highlights Room: 123 Join us for a lively recap of the Conference of the Americas held in Medellín, Colombia in 2017 and learn about plans for the 2019 Conference of Americas. 4 5 p.m. Hot Topics in the International Museum World International Meet & Greet: Presented by ICOM-US Room: 123 Join us for roundtable discussions with fellow international colleagues on different hot topics in the international museum world. Learn about key issues, how to deal with them, and future international opportunities. Presenter: Jessica Hickey, Director of Professional Learning, Arizona Science Center Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 67

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73 Tuesday, May 8 Schedule-at-a-Glance 7:30 a.m. 5:30 p.m. Registration Phoenix Convention Center, North Building, Lower Level Phoenix Local Host Hospitality Lounge Phoenix Convention Center, North Building, Lower Level Presenter Prep Phoenix Convention Center, North Building, Room 132BC 7:30 8:30 a.m. Professional Network Breakfast Meetings Sheraton Hotel See page 30. 8:45 10 a.m. Concurrent Sessions Phoenix Convention Center, North Building, 100 & 200 Level 10 a.m. 5:30 p.m. MuseumExpo Open Phoenix Convention Center, North Building, Lower Level CREATE Pop-Up Makerspace by Arizona Science Center Phoenix Convention Center, North Building, Lower Level 10 10:30 a.m. MuseumExpo Coffee Break Phoenix Convention Center, North Building, Lower Level 10:30 11:30 a.m. Keynote Speaker: Ericka Huggins Phoenix Convention Center, North Building, North Ballroom Noon 1:15 p.m. Professional Network Luncheons Sheraton Hotel See page 30. 1:30 4:15 p.m. Concurrent Sessions Phoenix Convention Center, North Building, 100 & 200 Level 3 5 p.m. MuseumExpo Break Phoenix Convention Center, North Building, Lower Level 5 6:30 p.m. AAM Excellence Reception Sheraton Hotel, Encanto A GENEROUSLY SUPPORTED BY 5:30 7 p.m. AAM Mixers Emerging Professionals Renaissance Hotel GENEROUSLY SUPPORTED BY Chicago Booth Civic Scholars Program Diversity, Equity, Accessibility, and Inclusion Hyatt Hotel 7:30 10 p.m. AAM Closing Party Children s Museum of Phoenix and Arizona Science Center Pre-registration Required Limited transportation available. Museums are in walking distance. For more information, please visit the Mobile App. Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 71

74 Tuesday, May 8 8:45 10 a.m. Museum 3D: Access, Interpretation, and Learning through Virtual Technologies Media and Technology Room: 121 BC Three museums that employ virtual applications and 3-D technologies will share methods and outcomes of their work. Representing a cross section of museums, panelists will discuss challenges, share practical and technical constraints, and present examples of digital engagement. Moderator: Mark Osterman, Adult Learning and Engagement Manager, Vizcaya Museum & Gardens Presenters: Kate Blake, Manager of Curriculum, Toledo Museum of Art; Anne Kindseth, School Programs Manager, Trammell & Margaret Crow Collection of Asian Art Helping Our Teams (and Ourselves) Get Smarter, Faster Career Management Room: 124 AB Working in a world where change accelerates daily, keeping up is a challenge we all share. Join a spirited roundtable discussion on creating a culture of learning that makes professional development part of our everyday work habits. Moderator: Erin Branham, Manager, School Communities, The J. Paul Getty Museum Presenters: Jennifer DePrizio, Director of Interpretation, Cleveland Museum of Art; Nafisa Isa, Program Manager, Smithsonian Asian Pacific American Center; Amanda Martin-Hamon, Associate Director of K-12 Education, Spencer Museum of Art University of Kansas Case Study Lessons from the International Community Museums, Memory, and Identity Room: 122 C Starting a Community Program from an Educational Perspective The Museum of Contemporary Art in Buenos Aires is rethinking its collection by asking: Who are we? Learn how this exercise in self-reflection is influencing processes and long-term actions to foster greater community involvement. Presenter: Marcela Giorla, Head of Education, Museum of Contemporary Art of Buenos Aires, Argentina A Collective Exploration of Memory Gain insight into a collaboration between two groups of older adults from two primary social service agencies in Mexico. Learn how their collective exploration of memory and lived experiences informed a new exhibition. Presenter: Francisco Lerios, Art Educator, Museo Tamayo, Mexico City, Mexico Revolutions and the Sense of National Identity Learn about a new research report that explores the impact of the January 25, 2011, revolution on Egypt s museums and heritage sector. Hear how the revolution inspired a radical change in antiquities museums and influenced the delicate interplay of politics and culture. A Museum for All: A Unique Approach to Inclusion and Access Forces of Change Room: 122 AB Lowering the barrier to entry including cost, access, and culture is among the California Academy of Sciences highest priorities. In this session, presenters will discuss the academy s creative approach to reaching its access goals: focusing on its one-of-a-kind workforce inclusion programs and creative membership offerings. Presenters: Mindee Kashiwagi, Director of Membership, California Academy of Sciences; Leah Van der Mei, Director, Guest Operations, California Academy of Sciences Case Study Be Bold, Becoming a Catalyst toward Equity Forces of Change Room: 122 AB Join two hiring managers from the Broad who sought change in their own departments, and hear about the steps they took to diversify their teams. From making changes in the interviewing process to providing better job descriptions, hear about how they have seen an increase in inclusivity within their own staffs. Presenters: Julia Latane, Head Preparator and Project Director, Diversity Apprenticeship Program, The Broad; Stacey Swanby, Associate Director of Visitor Services, The Broad Presenter: Wesam Mansour, Curator, Egyptian Museum, Cairo, Egypt 72 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

75 Tuesday, May 8 Touring Your Permanent Collection: Actively Educating and Engaging New Audiences Exhibit Planning and Design Room: 125 AB Due to limited display space, much of the collections of museums around the world remains mostly unseen by the public. This session will discuss how museums can elevate their national and international presence by turning their existing collections and resources into educational opportunities. Moderator: Lindsay Goodwin, Exhibition Project Manager & Marketing Coordinator, International Arts and Artists Presenters: Lise Dube-Scherr, Director of Museum Affairs, Preservation Society of Newport County; Geoffrey Fleming, Executive Director, Huntington Museum of Art; Andreas Marks, Curator of Japanese and Korean Art & Director of the Clark Center, Minneapolis Institute of Art; Adriana Ospina, Curator of the Permanent Collection, Art Museum of the Americas Organization of American States Museum Inclusion: New Report from the Mellon Foundation/Association of Art Museum Directors Museum Directors Room: 126 ABC Several case studies were conducted as a follow-up to the groundbreaking 2015 Art Museum Staff Demographic Survey funded by the Mellon Foundation and undertaken in partnership with the Association of Art Museum Directors and the American Alliance of Museums. In this session, the research team will share its findings and engage attendees in how they might use the report to foster a culture of inclusion in their institutions. Presenters: Nicole Ivy, Director of Inclusion, American Alliance of Museums; Roger Schonfeld, Director, Libraries and Scholarly Communication Program, Ithaka S+R; Liam Sweeney, Analyst, Libraries and Scholarly Communication, ITHAKA Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 73

76 Tuesday, May 8 Showing Our Finest: Objects in Public Programs Curatorial Practice Room: 127 ABC 8:45 10 a.m. (continued) The public loves to see our objects, but too many are stored where visitors will never see them or slated for exhibitions many years away: a missed chance for audience engagement. This session will showcase how a variety of institutions bring their objects out for programming and public interaction, as well as the benefits this provides to both the public and the institution. Presenters: Redmond J. Barnett, Historian/ Museum Consultant; Kate Calleri, Manager of Collections Interpretation, Brooklyn Children s Museum; Marian Ann Montgomery, Curator of Clothing and Textiles, Museum of Texas Tech University; Jill Rullkoetter, Independent Consultant; Lin Nelson-Mayson, Director, Goldstein Museum of Design, University of Minnesota Growing in the Museum: Engaging Young Adults with Cognitive Disabilities Forces of Change Room: 128 AB As individuals with developmental disabilities transition into adulthood, museums can provide important opportunities for community engagement, connections to art and culture, and skill building. Panelists representing science, history, and art museums will discuss programming models, such as family and teen programs and advisory councils, that provide developmentally appropriate, socially engaging experiences. Moderator: Lara Schweller, Coordinator, Community and Access Programs, Museum of Modern Art Presenters: Sara Lowenburg, Museum Educator for Access Programs, Intrepid Sea-Air-Space Museum; Beth Redmond- Jones, Vice President of Engagement and Education, San Diego Natural History Museum 74 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

77 Tuesday, May 8 Are Museums the Right Home for Confederate Monuments? Forces of Change Room: 129 AB In the wake of the Charlottesville riots, newspapers nationwide have called for the removal of Confederate war monuments from public spaces and for their safe housing in museums and history centers. A roundtable of historians, curators, educators, and architects will moderate a discussion with the AAM community about this complicated proposition. Moderator: Suzanne Seriff, Department of Anthropology, University of Texas at Austin Presenters: Janeen Bryant, Consultant, Facilitate Movement; Benjamin Filene, Chief Curator, North Carolina Museum of History; Louis Nelson, Professor of Architectural History & Vice Provost for Academic Outreach, University of Virginia; Jennifer Scott, Director, Jane Addams Hull-House Museum University of Illinois at Chicago Deaccessioning Experts: Legal and Ethical Rationales Collections Stewardship Room: 131 ABC AAM s 2016 direct care white paper has helped museum professionals logically solve deaccessioning problems so why do controversies continue? Three deaccessioning experts will explain the legal and ethical rationales regarding deaccessioning, clarify misconceptions, and address current concerns. Moderator: Suzanne Hale, Registrar & Collections Manager, Gregory Allicar Museum of Art Colorado State University Presenters: Mark Gold, Partner, Smith Green & Gold, LLP; John Simmons, Principal, Museologica; Stephen Urice, Professor of Law, University of Miami School of Law Case Study Digital Spatial Story Lines: Storytelling with Geo-Located Archival Media Education, Audience Research & Evaluation Room: 222 ABC Hear about a case study in which students learned about the history of their local area through a combination of archival media and historic locations. Using mobile technology, participants constructed narrative tours exploring the civil rights movement or American roots music. Presenters: Colleen Daw, Digital Collections Specialist, Space Learning and Mobility Lab, Peabody College, Vanderbilt University; Helen Collins, Program Coordinator Digital Collections and Learning Sciences, Space, Learning and Mobility Lab at Peabody College, Vanderbilt University Case Study VR Harnessing a New Medium to Advance Learning and Accessibility Media and Technology Room: 222 ABC Join this open discussion about how to create virtual reality experiences that are inclusive and enhance learning. Breaking down the creation process, we will look into the nuts and bolts of how two museum virtual reality experiences were produced. Moderator: Nik Honeysett, Chief Executive Officer, Balboa Park Online Collaborative Presenters: Paul Burke, Chief Executive Officer, Guru; Dieter Fenkart-Froeschl, Chief Operating Officer, San Diego Museum of Art Small Museums/Large Classrooms: Three Solutions for Expanding Field Trips Education, Audience Research & Evaluation Room: 224 AB Do you face challenges accommodating large classes that visit your museum on field trips? This talk show will outline the issues that small museums face, as well as strategies that three museums have implemented to accommodate larger class sizes while still delivering engaging, quality experiences. Moderator: Jennifer Hance, Director of Education, Heritage Square Foundation Presenters: Tiffani Egnor, Curator of Education, Chandler Museum; Anne Morgan, Archivist & Head Curator, Imperial Valley Desert Museum; Megan Murphy, Visitor Services and Interpretation Coordinator, Golden History Museum & Park Building a Small Museum Archives Collections Stewardship Room: 225 AB For many small museums, archival materials pose a special challenge: limited resources make it difficult to obtain the specialized knowledge that a trained archivist can provide. Four museum professionals will present creative solutions to identifying issues, developing a plan, and organizing archival materials to improve preservation, awareness, and access. Moderator: Berlin Loa, Archivist & Project Coordinator, CalPoly Presenters: Nadia Arambula, Registrar, Phoenix Airport Museum; Neal Hitch, Director, Imperial Valley Desert Museum Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 75

78 Tuesday, May 8 A Dialogue with IMLS Reviewers: Tips and Techniques from the Experts Development and Membership Room: 226 ABC Following a brief introduction to its grant programs and initiatives, the Institute of Museum and Library Services (IMLS) will host a dialogue with three recent panel reviewers. The panelists will share their experiences as IMLS reviewers and offer recommendations for writing competitive proposals. Moderator: Mark Feitl, Museum Program Specialist, Institute of Museum and Library Services (IMLS) Presenters: Cassie Chinn, Deputy Executive Director, Wing Luke Museum of the Asian Pacific American Experience; Cameron Kitchin, Louis and Louise Dieterle Nippert Director, Cincinnati Art Museum; Mark Ryan, Assistant Director for Collections and Exhibitions, Mildred Lane Kemper Art Museum Breaking Free: Two Years of Curating Our Communities Exhibit Planning and Design Room: 227 ABC 8:45 10 a.m. (continued) When the Cincinnati Museum Center was gearing up for a major building-wide restoration to commence in 2016, it undertook the challenge of displaying more than 750 collections objects in 55 public locations throughout the region. In this session, museum staff will provide an update on the project s challenges and successes and share what you need to know if you want to do it, too. Moderator: Sarah Lima, Senior Director of Project Management for Exhibits, Cincinnati Museum Center at Union Terminal Presenters: Scott Gampfer, Associate Vice President for Collections & Preservation, Cincinnati Museum Center at Union Terminal; Cody Hefner, Director of Communications, Cincinnati Museum Center at Union Terminal; Fern Linziger, Exhibits Designer, Cincinnati Museum Center 75 Ideas in 75 Minutes Accessibility Edition Education, Audience Research & Evaluation Room: 228 AB For this high-energy session, we ll focus on ideas to make our organizations and experiences more accessible and inclusive for people with disabilities. Get inspiration for your exhibitions, programs, and engagement activities from people with disabilities and museum professionals around the country. Presenters: Anna Cosner, Director of Retail and Events, The Morton Arboretum; Kris Nesbitt, Senior Director, Exhibits/ Experience Development, John G. Shedd Aquarium; Lynn Walsh, Manager, Accessibility and Inclusion, John G. Shedd Aquarium Making Space for (Other) Voices: Challenging Perceptions Education, Audience Research & Evaluation Room: 229 AB How can museums empower marginalized communities to have ownership and voices in their institutions? This session will use examples to stimulate reflection and discussion about creating inclusive exhibitions and programs that become meaningful experiences for community partners, museum staff, and visitors. Moderator: Chris Taylor, Chief Inclusion Officer, Minnesota Historical Society Presenters: Lisa Falk, Head of Community Engagement, Arizona State Museum University of Arizona; Jaden Hansen, Executive Director, Museum of Minneapolis Volunteerism for Success: Benchmarking and Measuring Results Management & Administration Room: 221 ABC Volunteer program managers and directors face increasingly high expectations to deliver quality volunteer programs, yet are often challenged and, in some cases, fail to set benchmarks and measure results. This session will provide insight and tools to prove your case to senior leaders and stakeholders and better position your volunteer program for long-term success. Moderator: Chris Morehead, Manager of Volunteer Services and Internships, Newfields Presenters: Deirdre Araujo, Manager, Volunteer Engagement, Exploratorium; Richard Harker, Director of Programming and Volunteers, Historic Oakland Cemetery; Herbert Jones, Volunteer and Intern Programs Manager, Museum of Fine Arts 76 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

79 Tuesday, May 8 The History, Evolution and Future of Museum Schools Education, Audience Research & Evaluation Room: 231 ABC Come to this session to get an overview of Museum Schools. First, learn about the origins of the American Museum School movement with a brief history and lessons learned from the 2015 National Association of Museum Schools conference. Then hear about the current landscape of Museum Schools from current and former principals who will discuss the missions and philosophies of multiple Museum School models, what it takes to get a successful school off the ground, tips to build solid sustainable partnerships between Museums and Museum Schools supported by both the formal education world and museum field, and visions and hopes for the future. Presenters: Katherine Kelbaugh, Principal, The Museum School of Avondale Estates; Kaleen Tison Povis, Educational Designer, Researcher, & Evaluator, Consultant Achieving Excellence: Conversations with EdCom Award Winners Education, Audience Research & Evaluation Room: 232 ABC Join competition judges in EdCom s talk show with 2018 award winners. Learn keys to the winners successes, stories and strategies behind program and professional development, and what failed and how they overcame those challenges. Moderator: Claudia Ocello, President & Chief Executive Officer, Museum Partners Consulting, LLC Noon 1 p.m. ICOM KYOTO 2019: An International Gathering in Japan s Ancient Capital Room: 123 The International Council of Museums (ICOM) is holding its triennial General Conference in Kyoto, Japan, from Sept. 1-7, AAM members are welcome to join over 3000 museum professionals from 130 countries at this once-in-a-lifetime international museum event. Come learn more about ICOM and ICOM KYOTO 2019! Case Study 1:30 2:45 p.m. A Library of Life Cycle Assessments for Custodians of Cultural Heritage Collections Stewardship Room: 121 BC Life Cycle Assessments (LCAs) can help us understand how the processes and materials associated with the products we use affect the environment and human health. Come learn about an NEH-funded planning project that will create a free, easy-to-use library of LCAs that you can use as you care for your collection. Moderator: Sarah Sutton, Consultant, Sustainable Museums Presenter: Sarah Nunberg, Fine Art Conservator, The Objects Conservation Studio Case Study Collections Inventories in Support of Object-Based Learning Programs Collections Stewardship Room: 121 BC Explore how a complete collections inventory can mutually benefit curatorial, collections, and education and research departments by creating education collections. Representatives of two museums will share their experiences in conducting collections inventories, including the additional step of identifying viable objects for use in research, education, and community programming. Presenters: Christina Bulow, Assistant Curator, Pacific Aviation Museum Pearl Harbor; Emily Smithberger, Librarian, Pacific Aviation Museum Pearl Harbor; Laura Stewart, Collections Manager & Registrar, Miami University Art Museum Case Study Social Humanity Immersed in Technology: The Art of Modern Communication Media and Technology Room: 122 AB Identify, observe, construct, test, and evaluate how technology is currently used to bridge the communication gaps created by distance, culture, gender, and age. This creative programming is centered around film, video games, robots, smart devices, and social media. Presenter: Doug Adams, Chief Digital Officer, Anchorage Museum Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 77

80 Tuesday, May 8 Case Study The National WWII Museum Reimagines Its Digital Presence Media and Technology Room: 122 AB 1:30 2:45 p.m. (continued) This case study explores how a website redesign can be a catalyst for changing the way a museum engages with its audience. We will look at how an open-source CMS can amplify the voices of on-staff experts and how a new editorial strategy is converting WWII enthusiasts into museum visitors, members, and donors. Presenters: Troy Lachance, Chief Creative Officer, Bluecadet; Jonah Langenbeck, Vice President & Chief Marketing Officer, National World War II Museum Lessons from the International Community Museums, Social Issues and Inclusion Room: 122 C Engaging the Homeless Explore an initiative that delivers meaningful experiences to people who are homeless. The project offers workshops, guided tours, and assistance, with the aim of better including this oftenunderserved audience. Presenter: Tatiana Quevedo, Education Department Coordinator, Museo de Arte Contemporaneo de Bogotá, Colombia Museums and Mental Health Learn about a museum s community outreach program related to mental health, including art workshops for children on the autism spectrum, and programs for children and adults with severe mental disorders. Understand how the museum has been transformed and humanized by these practices, leading to new possibilities for these types of interactions. Presenter: Germán Paley, Community Outreach Coordinator, Museum of Modern Art of Buenos Aires, Argentina Understanding Gender Hate Crimes Femicide 24/7 is a temporary traveling exhibition created by the Memory and Tolerance Museum to bring greater attention to gender hate crimes in Mexico, where an average of seven femicides occur daily. Intimate testimonies, contemporary artistic interventions, photographs, videos and interactive displays depict a harsh reality that continues to fester in a culture that does not want to recognize the problem. Presenter: Ignacio Vazquez, Curator, Museo Memoria y Tolerancia, Mexico City, Mexico Multimodality: Hacking the Standards of Art Museum accessibility Education, Audience Research & Evaluation Room: 124 AB Students with sensory impairments experienced with digital and emerging technology and analogue art making, are working with the Art Gallery of Ontario to create accessible, multisensory artworks to interpret collections items that are most meaningful to them. Through an interactive demonstration, learn how the students informed the design and research process to more effectively engage visitors particularly those with sensory impairments, with the museum s art collection. Presenters: Beverly Dywan, Professor of Design, Museum Experience Design, OCAD University; Design in Three Dimensions; Annie Levy, Inclusive Designer, Ontario College of Art and Design University; Melissa Smith, Gallery Guide, Adult Education Officer, and Access to Art Programs Coordinator, Art Gallery of Ontario Mistakes Were Made Exhibit Planning and Design Room: 125 AB Resources squandered, stakeholders alienated, deadlines missed: we honestly admit our biggest blunders and what we learned from them. A crowdsourced contest awards the AAM Epic Failure Trophy of 2018 to the most honest person in the room. Moderator: Kathy Gustafson-Hilton, Client Liaison & Creative Thinking Facilitator, Hands On! Studio Presenters: John Beckman, Director, Exhibit Design and Development, Museum of Science & Industry; Melody Kanschat, Executive Director, Getty Leadership Institute; Paul Osterhout, Vice President, Executive Producer, Universal Creative 78 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

81 Tuesday, May 8 Activating Empathy through Personal Narratives in Exhibitions and Education Forces of Change Room: 126 ABC Museums are uniquely positioned within contemporary society to activate visitor empathy through personal narratives alongside artifacts and artworks. As our nation becomes increasingly divisive and wars continue to cause humanitarian crises worldwide, representatives from three museums discuss how they are tackling tough issues such as genocide, racism, xenophobia, and Islamophobia. Moderator: Tara Prout, Memorial Exhibition and Registries Manager, National September 11 Memorial & Museum Presenters: Nancy Gillette, Special Exhibitions Manager, United States Holocaust Memorial Museum; Megan Jones, Senior Director of Education Programs, National September 11 Memorial & Museum; Jacqueline Scutari, Program Manager, Simon-Skjodt Center for the Prevention of Genocide, United States Holocaust Memorial Museum Funders Perspectives on a Collective Impact Approach to Early Learning Forces of Change Room: 128 AB Join a moderated panel of nationally recognized funders to explore the unique role museums can play in promoting early childhood development and empowering parents/caregivers in complementary roles. Our discussions will incorporate the role of community partners and trusted communicators, research on early learning and early language development, and the importance of collective participation. Presenters: Anthony Detrano, Program Manager, Vroom Communications, Bezos Family Foundation; Paula Gangopadhyay, Deputy Director of Museums, Institute of Museum and Library Services (IMLS); Kathryn Matthew, Director, Institute of Museum and Library Services; Shawn McCaney, Executive Director, William Penn Foundation; Bernadette Sangalang, Program Officer, Children, Families, and Communities, David and Lucile Packard Foundation STEAM (and Social!) Power: Educating, Engaging, and Elevating through DOI Collections Curatorial Practice Room: 127 ABC How can museums use their expertise, space, and collections in programs that educate and engage the public, including indigenous people, in new ways? Professionals from the US Department of the Interior Indian Arts and Crafts Board, National Park Service, and Bureau of Land Management will share how collections can be used for education through tribal arts, STEAM education, and social issue programs. Moderator: Elizabeth Varner, Staff Curator, Policy and Partnerships, U.S. Department of the Interior Museum Program Presenters: Bambi Allen, Curator, Southern Plains Indian Museum & Crafts Center; Conor McMahon, Chief Curator, U.S. Department of the Interior, Indian Arts and Crafts Board; Emily Palus, Deputy Division Chief, BLM Heritage Program, U.S. Department of the Interior Museum Program; Matthew Smith, Museum Curator, Petrified Forest National Park Learning from Non-Visitors: Finding Better Ways to Reach Out to and Serve Underrepresented Groups Education, Audience Research & Evaluation Room: 129 AB This roundtable discussion will support learning about and planning to better address the needs and preferences of underrepresented groups in most museum settings. Learn how to collect, analyze, and use data to create better access and experiences for groups that are currently underserved. Moderator: Stephanie Peterson, Research Associate, Wilder Research Presenters: Marjorie Bequette, Director of Evaluation and Research in Learning, Science Museum of Minnesota; Sheila Brommel, Evaluation Manager, Minnesota Historical Society Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 79

82 Tuesday, May 8 Museum as Place: A Multi-Faceted Approach to Museum Design Museum Directors Room: 131 ABC The North Carolina Museum of Art (NCMA), one of the largest curated art parks in the world, implemented a strategy of integrated social, economic, and environmental sustainability to attract a larger and more diverse audience to its art collection and programs while contributing to the health of its community. Learn how NCMA designed a flexible framework for formal and informal experiences with art, an ongoing process of landscape and environmental restoration, and social and recreational programs that have made a significant impact on local economic development. Moderator: Georgia Lindsay, Senior Instructor, University of Colorado Boulder Presenters: Daniel Gottlieb, Director, Planning and Design, North Carolina Museum of Art; Walter Havener, Director of Design, Surface 678, PA What Does Good Look Like? Getting the Green Building You Want Facilities Management 221 ABC 1:30 2:45 p.m. (continued) Learn more about the most important rating systems related to green buildings, human health, and landscapes. Understand how to use them to clearly define your values and expectations before you hire a design team, and how to set yourself up for success. Membership on Center Stage to Deliver Financial Impact and Transform Museum Cultures Development and Membership Room: 222 ABC Membership can play a leading role in how both staff and the public understand your museum. Gain valuable lessons about how changing the membership structure and launching it at an opportune time can deliver financial strength and foster a culture of philanthropy. Moderator: Suzette Sherman, President, Sherman Consulting Group, LLC Presenters: Leslie Findlen, Senior Vice President, Institutional Advancement, Brooklyn Botanic Garden; William Harris, President & Chief Executive Officer, Space Center Houston Building Millennial Audiences: Barriers and Opportunities Marketing and Community Engagement Room: 224 AB What do you know about millennials and the best way to reach them? Learn practical, research-driven steps from Wallace Foundation grantees and other arts and cultural organizations to successfully engage this audience. Moderator: Christopher Taylor, Executive Director, Pilchuck Glass School Presenters: Mariana Sheppard, Associate Director of Education and Public Programs, Contemporary Arts Center New Orleans; Randall Suffolk, Nancy and Holcombe T. Green, Jr. Director, High Museum of Art; Christine Yoon, Senior Program Officer, The Wallace Foundation Moderator: Richard Piacentini, Executive Director, Phipps Conservatory & Botanical Gardens Presenters: Meghan Scanlon, Wellness and Sustainability Specialist, Phipps Conservatory & Botanical Gardens; Jason Wirick, Director, Facilities and Sustainability Management, Phipps Conservatory & Botanical Gardens 80 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

83 Tuesday, May 8 Experimental Museum Processes: New Models for Collaboration, Agency, and Voice Forces of Change Room: 225 AB In this conversational roundtable, representatives from four programs will dive deeply into experimental processes that challenge the hierarchies and internal biases of traditional museum operating models. Together these programs strive to decenter standard models of museum authority by providing a platform for collaborative decision-making with external voices. Moderator: Divya Heffley, Senior Manager of Engagement & Strategy, Hillman Photography Initiative, Carnegie Museum of Art Presenters: Elisabeth Callihan, Head of Multi-Generational Learning, Minneapolis Institute of Art; Adriel Luis, Curator of Digital and Emerging Media, Smithsonian Asian Pacific American Center Collaboration and Social Entrepreneurship in Creative Aging Programs Education, Audience Research & Evaluation Room: 228 AB By engaging older adults in experiences that promote mental, physical, and social well-being, a collaboration between Phoenix-area arts organizations and medical research institutions is setting a new standard of care for those affected by dementia-related illnesses. In this session, become empowered to position arts organizations as crucial to community health, and learn how to start, expand, or reimagine creative aging programs within your organization. Moderator: Heather Mulder, Outreach Program Manager, Banner Alzheimer s Institute Presenters: Christian Adame, Assistant Education Director, Phoenix Art Museum; Natalie Marsh, Director of Education and Outreach, Scottsdale Arts; Mandy Tripoli, Director of Community-Engaged Practice, Mesa Arts Center Museum Rising to the Top: Identifying Characteristics of Top-Performing Museums Marketing and Community Engagement Room: 226 ABC In this session, attendees will be provided examples of top-performing museums based on admissions, membership, and visitor satisfaction performance indicators. Attendees will gain insight on top-performing benchmark characteristics and how they can be applied in improving your museum. Moderator: John Morey, President & Owner, Morey Consulting Presenters: Jay Finney, Chief Marketing Officer, Peabody Essex Museum; Mark Mills, Vice President of External Affairs, The Franklin Institute Measuring Awe and Critical Thinking in Museums Education, Audience Research & Evaluation Room: 227 ABC This session will discuss the psychological concept of awe, why it is important to museums, its relationship with critical thinking, and ways to measure it. We will present results from recent studies of awe in science and art museums and share instruments that anyone can use to measure awe and critical thinking in their own setting. Oh, We Went There Facilitation Models for Inviting Public Discourse Education, Audience Research & Evaluation Room: 229 AB In an increasingly polarized society, some educational institutions are choosing to enter the public discourse, a potentially reactive, emotionally charged space. In this session, museum educators will come together to discuss institutional approaches to difficult conversations. Moderator: Katharine Mead, Program Manager, National Museum of American History Presenters: Sal Alper, Manager of School Field Trip Program, Exploratorium; Jennifer Joyce, Senior Interpretive Programs Coordinator, National September 11 Memorial & Museum; Laura Lee, Education Manager, Lower East Side Tenement Museum; Brendan Murphy, Education Manager, Lower East Side Tenement Museum Moderator: Charles Price, Director of Research and Evaluation, Museum of Science & Industry, Chicago Presenters: Alice Anderson, Manager of Audience Research and Impact, Minneapolis Institute of Art; Katherine Gean, Researcher, Slover Linett Audience Research Inc.; Jana Greenslit, Evaluation and Research Coordinator, Museum of Science & Industry Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 81

84 Tuesday, May 8 Case Study 3 4:15 p.m. Riding the Waves of Video with PAMM s First-Ever Digital Journalist Marketing and Community Engagement Room: 121 BC While museums continue to experiment with their place in the digital world, Perez Art Museum Miami (PAMM) has taken a leap in leveraging video to amplify its art, mission, and brand. Meet the museum s first-ever digital journalist! Presenters: Christina Boomer Vazquez, Deputy Director of Marketing and Public Engagement, Perez Art Museum Miami; Brendan Ciecko, Chief Executive Officer, Cuseum Case Study Redefining an Icon: Shaping the Natural History Museum, London, for the 21st Century Forces of Change Room: 121 BC In recent years, the Natural History Museum, London, has refreshed its tactics for engaging the public to ensure that its voice remains powerful and relevant in today s always-connected, multi-channel world. In this session, two senior museum leaders will outline this ambitious process of renewal, outlining new strategic thinking and a number of large-scale projects. Presenter: Jim Broughton, Head of International Engagement, The Natural History Museum Case Study Storytelling through the Side Door: A Smithsonian Podcast Case Study Marketing and Community Engagement Room: 122 AB Join the team behind the Smithsonian s Sidedoor as they divulge the story of one of the top museum podcasts in the country. From a fleeting thought on the Metro to over a million listens and sponsorship revenue, this case study illustrates the rewards of creative storytelling platforms in the museum world and the demand for them among national and international audiences. Presenters: Tony Cohn, Brand Marketing Specialist, Smithsonian Institution, Office of Public Affairs; Jason Orfanon, Director of Audio and Video Productions, Smithsonian Media, Smithsonian Enterprises/Smithsonian Institution; Jessica Sadiq, Acting Marketing Communications Manager, Office of Communications and External Affairs, Smithsonian Institution Case Study Using Radical Collaboration to Shift Culture Forces of Change Room: 122 AB Every major social and political change is preceded by a cultural shift, and arts institutions are well positioned to create the conditions for these shifts. Learn about how Yerba Buena Center for the Arts is serving as a cultural incubator, bringing together creative citizens of all kinds to create a more hopeful and equitable future. Presenter: Deborah Cullinan, Chief Executive Officer, Yerba Buena Center for the Arts Can One Food Policy Unite Us All? Collections Stewardship Room: 124 AB Museums, people, and food are closely tied together, but it may seem that collections care is at odds with feeding visitors and staff. This roundtable session aims to prepare museum professionals in all departments to create and maintain institutional food and beverage policies that work for everyone. Moderator: Angela Linn, Senior Collections Manager, Ethnology and History, University of Alaska Museum of the North Presenters: Christina Martinez, Manager, Programs and Special Events, Science Museum of Minnesota; Rebecca Newberry, Conservator, Science Museum of Minnesota; Michelle Reid, Executive Director, Heritage Square Foundation Evolving Digital Technology: The New ARTLENS Gallery and Iterative Visitor Insights Media and Technology Room: 125 AB The Cleveland Museum of Art s new ARTLENS Gallery features motion-based technology, eliminating screens and enabling deeper connections between the visitor and the collection. Panelists will discuss the process of creating the newest iteration of this renowned space and incorporating visitor insights into the process. Moderator: Hannah Ridenour, Research Specialist, Cleveland Museum of Art Presenters: Jane Alexander, Chief Information/Digital Officer, Cleveland Museum of Art; Elizabeth Bolander, Director of Audience Insights and Services, Cleveland Museum of Art; Philip Tiongson, Founding Principal, Potion; Lori Wienke, Associate Director of Interpretation, Cleveland Museum of Art 82 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

85 Tuesday, May 8 History and Memory: Programming for People with Dementia in Historic Spaces Forces of Change Room: 126 ABC As the population ages and rates of dementia increase, museums have the potential to directly impact public perceptions and quality of life for individuals with dementia and their care partners. Learn how museums have used historic collections to create new opportunities, including group programs and training tools, and explore potential challenges of offering such programs. Moderator: Carolyn Halpin-Healy, Co-Founder & Executive Director, Arts & Minds Presenters: Maren Levad, Museum Access Specialist, Minnesota Historical Society; Sara Lowenburg, Museum Educator for Access Programs, Intrepid Sea-Air-Space Museum Museums, Data, and Privacy: Let s Talk Museum Directors Room: 127 ABC The cultural heritage sector is relatively new to data governance and privacy best practices around personally identifiable information. In this session, five technology leaders will explore and debate important questions around how much data to collect, if any; how to manage the risk of a data breach; and how to build a best practice approach to protecting visitor privacy. Moderator: Angie Judge, Chief Executive Officer, Dexibit Presenters: Sebastian Chan, Chief Experience Officer, Australian Centre for the Moving Image; Douglas Hegley, Chief Digital Officer, Minneapolis Institute of Art; Robert Stein, Executive Vice President and Chief Program Officer, American Alliance of Museums; Allison Willcox, Assistant Director for Information Technology, National Museum of African American History and Culture Evaluation: Your Other Duties as Assigned and Making It Work Education, Audience Research & Evaluation Room: 129 AB Are you facing that all-too-common museum direction to add conducting evaluation to your stack of work? Come hear from other museum professionals about how they have managed to add this other duty to their workflow, and walk away with ideas on how to add evaluation to your to-do list without adding 20 hours to your workweek. Moderator: Sarah Cohn, Principal Consultant, Aurora Consulting Presenters: Tamara Grybko, Program Data and Evaluation Manager, Explora Science Center & Children s Museum; Aubrey Henriksen, Evaluation Coordinator, Creative Discovery Museum; Michelle Kenner, Association Services Programs Specialist, Association of Science-Technology Centers; Laureen Trainer, Principal, Trainer Evaluation Responsibility and Empowerment: The Role of Museums Today Forces of Change Room: 131 ABC Museums today face a remarkable set of new challenges: any museum interpreting history, war, discrimination, persecution, refugees, immigration, or justice needs to do so with deep consideration and sensitivity. This session looks at our responsibilities as museums and ways we can empower our institutions and audiences through the content we deliver. Presenters: Sean Kelley, Senior Vice President & Director of Interpretation, Eastern State Penitentiary Historic Site; Judith Margles, Executive Director, Oregon Jewish Museum and Center for Holocaust Education; Marsha Semmel, Principal, Marsha Semmel Consulting Case Study Business Continuity Plan: Operational Tool for Museums and Cultural Institutions Facilities Management Room: 128 AB A business continuity plan is an essential component to risk mitigation within an organization and a key factor in recovery after a disruptive event. This session will educate museum professionals on business continuity plan development, using a case study to discuss the steps taken, information and resources needed, and obstacles and opportunities that exist in the process. Presenters: Anne Richards, Risk Management Associate, Minnesota Historical Society; David Parker, Risk Analyst, Central Arizona Water Conservation District Raising the Bar in Early Learning Museum Education Education, Audience Research & Evaluation Room: 221 ABC In this interactive session, professionals from the early childhood museum education community will explore what it means to provide quality, innovative learning experiences for young children. Presenters will share strategies and methods to help plan engaging and developmentally appropriate early childhood programs. Moderator: Lori Coffey, Early Childhood Education Coordinator, Virginia Museum of Fine Arts Presenters: Marisa Day, Student Programs and Tours Manager, The Valentine; Carrie Heflin, Program Manager, National Museum of American History; Liliana Vazquez, Director of Education, National Museum of Mexican Art Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 83

86 Tuesday, May 8 NEH Guidelines and Grant Program Updates for 2018: Changes and New Opportunities Development and Membership Room: 222 ABC 3 4:15 p.m. (continued) Guidelines for NEH grant programs most relevant to museums have undergone some significant changes for 2018 deadlines. Get the latest updates from a program officer in NEH s Division of Public Programs, who will discuss public humanities projects and changes in other divisions. Presenter: Jill Austin, Senior Program Officer, National Endowment for the Humanities Terrible Teens or Super Volunteers? Engaging Teens as Volunteers Management & Administration Room: 224 AB Involving teens through volunteer positions can advance your institution s educational mission and provide unique learning and development opportunities for middle and high school students. As this session will reveal, however, recruiting, engaging, training, managing, and communicating with teen volunteers presents different challenges and opportunities than working with adults. Moderator: Richard Harker, Director of Programming and Volunteers, Historic Oakland Cemetery Presenters: Regina Lynch, Curator of Education, Biggs Museum of American Art; Brandi Shawn-Chaparro, Volunteer Programs Manager, The Huntington Library, Art Collections, and Botanical Gardens; Crystal Stone, Assistant Manager, Volunteer Engagement, Exploratorium 84 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

87 Tuesday, May 8 Artevismo: Creating a Socially Responsive Initiative Forces of Change Room: 226 ABC In January 2017, the National Museum of Mexican Art launched Artevismo, a campaign that encompasses art, activism, social media, and education to create socially responsive programming, communications, and interpretation both on- and off-site. Learn how the museum has worked to be responsive at a time of political unrest and hostility toward communities that the museum serves, and find out the lessons learned so far. Presenters: Barbara Engelskirchen, Chief Development Officer, National Museum of Mexican Art; Carlos Tortolero, President and Founder, National Museum of Mexican Art Before You Jump In: ICEE Lessons Learned in Creating International Collaborations Exhibit Planning and Design Room: 227 ABC From identifying internal needs to selecting collaborators, the process of creating international collaborations is filled with challenges and opportunities. ICOM s International Committee for Exhibitions Exchange (ICEE) provides a forum for sharing ideas and experiences related to the circulation and touring of exhibitions in all disciplines. Moderator: Hillary Spencer, Assistant Director, Global Business Development, American Museum of Natural History Presenters: Alanna Davidson, Touring Exhibitions Manager, National Museums Scotland; Anne-Marie Raymond, Director, Exhibitions and Visitor Experience, Canadian Museum of History Repacking Frank Lloyd Wright: An Experiment in Joint Stewardship Collections Stewardship Room: 228 AB The 2017 MoMA exhibition Frank Lloyd Wright at 150: Unpacking the Archive was the product of an unprecedented experiment between three institutions that involved transferring Wright s archive to New York. Hear about how this unusual alliance pioneered new kinds of stewardship arrangements, curatorial strategies, and educational programs. Presenters: Carole Ann Fabian, Director, Avery Architectural & Fine Arts Library, Columbia University; Stuart Graff, President & Chief Executive Officer, Taliesin West Frank Lloyd Wright Foundation; Wendy Woon, Deputy Director for Education, Museum of Modern Art Multilingual Texts and Contexts: Educating, Engaging, and Elevating Education, Audience Research & Evaluation Room: 229 AB Many North American museums struggle to provide meaningful texts in more than one language because it is complicated, time-consuming, and costly in environments that are notoriously short on financial and human resources. This roundtable will explore the values and impacts of multilingual translation, both potentially and practically. Moderator: James Deutsch, Program Curator, Center for Folklife and Cultural Heritage Smithsonian Institution Presenters: Claire Champ, Creative Development Specialist, Canadian Museum of History; Jesus Garcia, Education Specialist, Arizona-Sonora Desert Museum; Beth Redmond- Jones, Vice President of Engagement and Education, San Diego Natural History Museum; Lauren Safranek, Curatorial Assistant, National Museum of American History Lessons from the International Community Education and Learning Room: 122C Edu-Exhibition in Folk Arts Museum Explore three education methods incorporated into the curatorial process during exhibition development at the Shanxi Folk Arts Museum. Presenter: Hai An, Director of Exhibition Department, Shanxi Folk Arts Museum, Taiyuan, China Education and Community Connection at The Royal Carriages Museum in Egypt Learn how this museum s education department uses programs, activities, storytelling, workshops, and events to forge a deeper community connection and appreciation for Egyptian history. Presenter: Alaa Bakeer, Curator and Head of Education, Royal Carriages Museum at the Citadel, Cairo, Egypt Moderator: Jennifer Gray, Curator of Drawings and Archives, Avery Architectural & Fine Arts Library, Columbia University Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 85

88 Tuesday, May 8 Education through Distance Learning My Museum in Your Classroom is a distance learning field trip hosted in Egyptian museums and archaeological sites, narrated by curators and guest speakers through Skype. Find out how one museum uses this technology to minimize geographic and economic barriers to education in museums, archaeological sites, and classrooms. Presenter: Abdelrahman Othman ElSayed, Curator, National Museum of Egyptian Civilization, Cairo, Egypt Teacher Training Program Learn about a program, in partnership with the Ministry of Education of the City of Buenos Aires, that provides new and innovative teaching philosophies through a multidisciplinary, integrative approach. Presenter: Agustina Meola, School and Institutions Coordinator, Museum of Modern Art of Buenos Aires, Argentina Resource Workshop: Designing Accessible Materials Education, Audience Research & Evaluation Room: 231 ABC 3 4:15 p.m. (continued) Do you want to make your museum programs more inclusive for all types of learners but you re not sure where to start? Museum access educators who work with diverse audiences, including visitors with disabilities, present an introductory workshop on designing accessible resources that can be adapted to your programming. Examining Contextual Factors to Improve Cultural Diversity in Informal STEM Programs Education, Audience Research & Evaluation Room: 232 ABC Through a National Science Foundation grant, five institutions involved in STEM education collaborated with community-based organizations to implement Celebrate Urban Birds programming while examining factors that contribute to building a community of practice for STEM practitioners engaged in supporting equity, diversity and inclusion. Based on this experience, each institution will share lessons learned, long-term outcomes, and how it has impacted their work. Moderator: Ann Hernandez, Program Manager, Inclusion Initiatives, Professional Development, Association of Science- Technology Centers Presenters: Cecilia Garibay, Principal, Garibay Group, Inc.; Karen Purcell, Project Leader, Celebrate Urban Birds, Cornell Lab of Ornithology 4:30 5:30 p.m. Latinos in Conversation on Global Immigration Politics and Policies Room: 123 Join the Latino Network to discuss how current immigration politics and policies affecting immigrant and refugee communities have an impact in museums worldwide. Please bring your questions and share your approaches to this issue. Presenters: Beth Ann Balalaos, LICM4all Program Coordinator, Long Island Children s Museum; Charlotte Martin, Manager of Access Initiatives, Intrepid Sea-Air- Space Museum; Emmanuel von Schack, Manager of Access Programs, National September 11 Memorial & Museum; Lara Schweller, Coordinator, Community and Access Programs, Museum of Modern Art; Ellysheva Zeira, Education Associate for Access and Food Programs, Lower East Side Tenement Museum 86 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

89 Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 87

90 Wednesday, May 9 Schedule-at-a-Glance 7 8 a.m. Morning Yoga Phoenix Convention Center, North Ballroom Foyer 7:30 a.m. 1 p.m. Registration Phoenix Convention Center, North Building, Lower Level Phoenix Local Host Hospitality Lounge Phoenix Convention Center, North Building, Lower Level Presenter Prep Phoenix Convention Center, North Building, Room 132BC 8 a.m. Noon MuseumExpo Open Phoenix Convention Center, North Building, Lower Level 8 11:30 a.m. CREATE Pop-Up Makerspace by Arizona Science Center Phoenix Convention Center, North Building, Lower Level 9 10 a.m. Keynote Speakers: Donovan Livingston & Frank Waln Phoenix Convention Center, North Building, North Ballroom 10:15 a.m. 1 p.m. Concurrent Sessions Noon 5 p.m. On-Site Insights, Tours, and Field Trips Buses depart from Phoenix Convention Center 30 minutes prior. 8 9 a.m. MuseumExpo Breakfast Phoenix Convention Center, North Building, Lower Level For more information, please visit the Mobile App. 88 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

91 Wednesday, May 9 10:15 11:30 a.m Sustainability Excellence Award Winners: Sustainability Success from the Field Facilities Management Room: 121 BC Interested in learning best practices and examples of sustainability excellence in facilities, programs, and exhibitions? Join an engaging talk show session highlighting the 2018 Sustainability Excellence Award winners roads to success, behind-the-scenes challenges, reflections on progress, daily inspirations, and more. Presenters: James Deutsch, Program Curator, Center for Folklife and Cultural Heritage Smithsonian Institution; Ryan Doyle, Zone Manager, National Air & Space Museum Smithsonian Institution; Stephanie Shapiro, Manager, Eagle Hill Consulting We ve Got to DO Something: Advocating for Museums in 2018 Forces of Change Room: 122 AB Voters and advocates are continuing to activate around the causes they care most about. Wondering how you can speak up for museums? How to get started, stay engaged and make an impact? Get the latest update on new Museums as Economic Engines economic impact data and public polling data about the value of museums and hear from fellow museum advocates about how to use AAM tools and templates to arm your supporters and volunteers with the right messaging and tactics to effectively communicate with lawmakers. Presenters: Charity Counts, Executive Director, Association of Midwest Museums; Ember Farber, Director, Advocacy, American Alliance of Museums; Chevy Humphrey, The Hazel A. Hare President & Chief Executive Officer, Arizona Science Center Muse-Activism: How to Make a Difference and Campaign for Change Forces of Change Room: 124 AB Speakers from the Cardiff Story, Museum Detox, and the Museum of Homelessness will examine what museum activism is and how it might develop. They will discuss the extent to which museum collections and spaces can be activated to promote human rights, challenge discrimination, and champion fairness and equality. Moderator: Sharon Heal, Director, Museums Association Presenters: Victoria Rogers, Museum Manager, Cardiff Story Museum; Jessica Turtle, Co-Founder, Museum of Homelessness; Sara Wajid, Head of Engagement, Museum of London Project Management: It s Not Just for Breakfast Anymore Management & Administration Room: 125 AB Most people approach projects with a vague understanding of project management based on what s worked in the past. In this panel, three project managers with decades of experience reveal their methods and lift the veil on the mysteries of good project management. Moderator: Carla Bitter, Public Engagement Manager, Museum of Flight Presenters: Rick Hardin, Project Manager, Museum of Flight; Christa Stabler, Supervisory Project Manager, National Museum of the American Indian; Lauren Telchin Katz, Senior Project Manager, National Museum of American History Reinventing the Wheel: A Game Show for Museum Professionals Forces of Change Room: 126 ABC Wonder why boomers roll their eyes when a new generation of museum professionals mentions flip labels and participatory exhibits, or why millennials get tired of hearing about the good old days? Match wits with colleagues in this fast-paced game show that focuses on the last 30 years of museum best practices, followed by a discussion about the importance of building upon the past. Presenter: Kathleen McLean, Principal, Independent Exhibitions Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 89

92 Wednesday, May 9 Maintaining the Mission without a Building Curatorial Practice Room: 127 ABC While it is almost axiomatic that a museum needs a building for its exhibitions, collections, programming, and offices, what happens when the building is no longer available? This session will look at how three museums with limited resources responded to this situation. Moderator: Brian Crockett, President, Two-Headed Goat Presenters: Catherine Carter, Curator, The University of Arizona s Mining, Mineral and Natural Resources Education (MMNRE) Museum; Jody Crago, Museum Administrator, Chandler Museum; Douglas Kupel, Chair, Museum Operations, Phoenix Trolley Museum A Change in Elevation: Museums Rising to the Challenge of Equity Forces of Change Room: 128 AB How can we elevate our missions, change our structures, and educate our staff and visitors about the urgency of equity work? In this session, panelists describe three organizations innovative approaches to working toward equity. Moderator: Cecilia Garibay, Principal, Garibay Group, Inc. Presenters: Devon Akmon, Director, Arab American National Museum; Joanne Jones-Rizzi, Vice President of STEM Equity and Education, Science Museum of Minnesota; Kenneth Morris, Director of Evaluation and Research, Detroit Institute of Arts Museums and Race Report Card: Looking Back to Move Forward Forces of Change Room: 129 AB 10:15 11:30 a.m. (continued) From exhibitions to programming to governance to funding, issues of equity will continue to challenge us personally and professionally. As the museum industry comes under increasing scrutiny about policies surrounding race, diversity, inclusion, and representation, we take this opportunity to reflect on events from the past year to celebrate excellence, challenge mistakes, and identify opportunities for continued growth. Moderator: Stacey Mann, Learning Experience Designer & Interpretive Strategist, Independent Consultant Presenters: Janeen Bryant, Consultant, Facilitate Movement; Omar Eaton-Martínez, Intern and Fellows Program Manager, Smithsonian National Museum of American History; Ben Garcia, Deputy Director, San Diego Museum of Man Back by Popular Demand! Collections Conundrums: Current Issues and Resolutions Collections Stewardship Room: 131 ABC Collections management professionals face many challenges when working with cultural objects and their records. Engage in a lively discussion led by a distinguished panel of experts who will tackle current issues in the field. Moderator: Janice Klein, Executive Director, Museum Association of Arizona Presenters: Suzanne Hale, Registrar & Collections Manager, Gregory Allicar Museum of Art, Colorado State University; John Simmons, Principal, Museologica Catalyzing Conversations: Hybrid Designs That Inspire Group Dialogue and Debate Exhibit Planning and Design Room: 221 ABC When a science museum and a history museum collaborate, new forms of learning are born! Experience and experiment with hybrid exhibition/program formats that facilitate meaningful dialogue between visitors. Moderator: Judy Gradwohl, President & Chief Executive Officer, San Diego Natural History Museum Presenters: Carrie Kotcho, A. James Clark Director of Education and Impact, National Museum of American History; Thomas Rockwell, Director of Exhibits and Media Studio, Exploratorium The Practice of Mindful Leadership Career Management Room: 222 ABC Leadership can be an emotional roller coaster. By learning how to focus, listen attentively, and decide compassionately, you ll become a more confident, effective leader and bring positivity to your organization and to yourself. Presenter: Dan Yaeger, Executive Director, New England Museum Association 90 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

93 Wednesday, May 9 Case Study The Public Classroom: Connecting Controversial Collections with Contemporary Issues Education, Audience Research & Evaluation Room: 224 AB How do we reconcile, reclaim, and reinterpret controversial objects? Learn about the Public Penn Museum, a new program that brings together experts to explore contemporary issues for diverse audiences, inspired by the museum s collections. Presenter: Kathleen Quinn, Director of Exhibitions and Public Programs, Penn Museum, University of Pennsylvania Case Study Responding to Neurodiversity in Museum Education Education, Audience Research & Evaluation Room: 224 AB As schools, universities, and community-based organizations begin to integrate neurodiverse learners into their environments, museums will be challenged to employ a broader range of support systems, pedagogy, and teaching tools. Join education and access staff from the Walker Art Center as they discuss new projects and partnerships developed in the space of neurodiversity. Presenter: Julia Anderson, Family and Access Programs Coordinator, Walker Art Center The Empathetic Museum: Mission Impossible? Museum Directors Room: 225 AB TrendsWatch 2017 highlights empathy as an important element of museum practice. In talk show format, panelists will examine, challenge, and describe efforts to achieve and assess empathy at an organizational level. 75 Ideas in 75 Minutes: Fresh Ideas for Audience Engagement Marketing and Community Engagement Room: 226 ABC Building upon popular sessions from the past three annual meetings, this year s session will provide fresh ways to cut through a cluttered marketplace to engage members, drive attendance, and enhance visitor experiences. With examples from both inside and outside the field, experts from PRAM, AAM s public relations and marketing professional network, will offer a fast-paced review of some of today s most interesting ideas for audience engagement. Presenters: Rebecca Gilliam, Vice President, Visitor Experiences, Minnetrista; Tim Hallman, Director of Communications and Business Development, Asian Art Museum of San Francisco; Peggy Martin, Head of Design and Editorial, Minneapolis Institute of Art; Jonathan Thompson, Director of Marketing and Public Relations, Newseum Annual Fund vs. Membership: To Do or Not To Do That Is The Question Development and Membership Room: 227 ABC Determining the best ways to create simultaneous, sustainable membership and annual fund programs can be a challenge. Experts in the field will share best practices and insider tips on how your museum can have a successful annual fund and membership program. Moderator: Willard White, Senior Consultant and Principal, Marts & Lundy, Inc. Presenters: Caroline Maddox, Assistant Vice President, Development, Los Angeles County Museum of Art; Jayne Shaw, Director of Development, Virginia Museum of Fine Arts; Anna von Gehr, Chief Officer for Advancement and External Affairs, John & Mable Ringling Museum of Art Moderator: Gretchen Jennings, Museum Consultant & Blogger Presenters: Suse Anderson, Assistant Professor, Museum Studies, George Washington University; Swarupa Anila, Director of Interpretive Engagement, Detroit Institute of Arts; Chris Taylor, Chief Inclusion Officer, Minnesota Historical Society Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 91

94 Wednesday, May 9 Case Study Activating Agentic Indigenous Voices and Ancestral Objects through Digital Learning Education, Audience Research & Evaluation Room: 228 AB Indigenous and non-indigenous staff from the Royal Ontario Museum will address their efforts to decolonize and indigenize within a large provincial museum. Presenters will share their approaches, experiences, and lessons learned with Hack the ROM, a program that unites indigenous students with their cultural heritage and meets the increased demand for digital literacy education. Presenters: J net AyAy Qwa Yak Sheelth, Indigenous Outreach & Learning Coordinator, Education Programs Department Royal Ontario Museum; Sarah Chu, Digital Learning Specialist, Royal Ontario Museum; Wendy Ng, Manager, Learning, Royal Ontario Museum Case Study Digital Learning in Children s Museums: Visitor Expectations and Methods of Engagement Education, Audience Research & Evaluation Room: 228 AB What perceptions and expectations do adults have when it comes to educational and fun digital engagement for children and families? This session will explore how one children s museum used research and evaluation to approach an extensive redesign of an exhibition to integrate digital interactive experiences. Presenters: Stephanie Downey, Director, Randi Korn & Associates; Jennifer Kalter, Director, Education, Please Touch Museum Measuring Visitor Motivation, Expectations, and Satisfaction Education, Audience Research & Evaluation Room: 229 AB 10:15 11:30 a.m. (continued) We all want to know why our visitors come to programs and exhibitions, what they want, and if we deliver a meaningful and memorable experience but how do we capture that information? Educators with primary evaluation roles at their institutions share how they integrate methods for documenting participant perceptions, motivations, expectations, learning, and satisfaction across programming areas. Moderator: Sheri Levinsky-Raskin, Assistant Vice President, Research and Evaluation, Intrepid Sea, Air & Space Museum Presenters: Kanani Hoopai, Director of Education, Mission Inn Foundation; Mariruth Leftwich, Director of Education, Senator John Heinz History Center; Amanda Thompson Rundahl, Director of Learning and Engagement, Saint Louis Art Museum 10 Practical Actions to Museum Accessibility Forces of Change Room: 231 ABC This session will discuss the various barriers facing museum visitors of all ages and abilities, including physical obstacles to entry as well as attitudinal hurdles that hinder participation. Attendees will take away 10 low-cost steps to build an accessibility program at your institution, and explore available resources and funding opportunities related to access and inclusion. Presenters: Anna Green, Planetarium Manager, James S. McDonnell Planetarium at the Saint Louis Science Center; Heather Pressman, Family and Children s Programs Instructor, Denver Botanic Gardens; Danielle Schulz, Adult and Access Programs Coordinator, Denver Art Museum Case Study That Belongs in a Museum! Viewer Engagement through Personal Collecting Education, Audience Research & Evaluation Room: 232 ABC The three cofounders of That Belongs in a Museum will discuss viewer engagement based on their experience creating and implementing this innovative storytellingwith-objects series. Learn how storytelling can help viewers engage more directly with museums through artifacts and exhibition narratives. Moderator: Susan Golland, Exhibition Developer, Field Museum of Natural History Presenters: Sarah Crawford, Exhibit Developer, Natural History Museum of Los Angeles County; Serena Washington, Exhibitions Coordinator/Registrar, Exhibits & Events Program, School of the Art Institute of Chicago Case Study The Use of Museum Education Activities to Preserve Cultural Heritage Education, Audience Research & Evaluation Room: 232 ABC In 2013, more than 1,000 objects were looted from the Malawi National Museum in Minya, Egypt. This session will explore a community engagement project that helped connect stakeholders with the museum after it reopened in Presenter: Heba Abdelsalam, Graduate student, Middle Tennessee State University 92 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

95 Wednesday, May 9 Case Study 11:45 a.m. 1 p.m. Indigenous Voices: Indigenous Language Labels at the National Gallery of Canada Exhibit Planning and Design Room: 121 BC Presenters will describe the origin, evolution, and conclusion of a project to include indigenous voices and languages in a new installation at the National Gallery of Canada. Labels in 17 indigenous languages and dialects, addressing 145 works from all parts of the country, are now a permanent feature of the display of Canada s national art collection. Presenter: David Gillanders, Educator, National Gallery of Canada Case Study The Collections Management System in Context: Making Smarter Collection Tech Decisions Collections Stewardship Room: 121 BC In an effort to better support and serve museums, LYRASIS has commissioned a field-wide analysis and evaluation of collections management technology. This case study presentation will focus on the information gathered that will be generally useful for those working for change in their own institutions. Presenter: Nik Honeysett, Chief Executive Officer, Balboa Park Online Collaborative Beyond the Elevator Pitch: How to Write a Successful NEA Grant Development and Membership Room: 122 AB A team of former panelists and successful NEA grantees will team up to present strategies to secure federal funding. The session will include a compelling visual presentation of recent projects and exhibitions. Former panelists will be on hand to give feedback about their role, and what they look for. Set your proposal apart from all the others and learn from many different perspectives about how to secure ARTWORKS support for your museum project. This year s panel will include perspectives from a museum curator, museum director, university officials, former NEA Director and former NEA Deputy and lay panelist. Presenters: Karen Christensen, Independent Arts Professional; Lisa Lee, Executive Director, National Public Housing Museum; Jason Schupbach, Director, Arizona State University; Gilbert Vicario, The Selig Family Chief Curator, Phoenix Art Museum Lessons from the International Community Museums and Engagement with Children and Underserved Audiences Room: 122 C The Taki Project: Bringing Younger Audiences and Families to the Museum The Taki Project is intended to bring a friendlier face to the Museo Chileno de Arte Precolombino by developing an affective bond with children through the character of a hummingbird named Taki, which in Quechua means sing and dance. Presenter: Paulina Roblero, Communications and Audience Engagement Manager, Museo Chileno de Arte Precolombino, Santiago, Chile Museum4All Museum2Go Project The project Museum4All Museum2Go, based on the museum in suitcase concept, uses objects, replicas, models and electronic devices to support storytelling and cultural heritage interpretation. Understand how this concept is reaching a wider audience with particular emphasis on marginalized groups, youngsters and elderly populations that cannot visit the museum. Presenter: Milena Micic, Senior Curator of Art Collection, The Homeland Museum of Knjazevac, Serbia Exploradores al ataque!: A Program Designed for Early Learners Learn about a new program designed for three- to four-year old children. Through sensory experiences accessible to youngsters, the program introduces them to formative experiences with art and museums. Presenter: Gabriela Santagostino, Assistant in the Education Department, Museo de Arte Latinoamericano de Buenos Aires, Argentina Moderator: Wendy Clark, Director of Museums, Visual Arts and Indemnity, National Endowment for the Arts Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 93

96 Wednesday, May 9 Inspiring Latinx Community Engagement through a Traveling Exhibition Mentorship Education, Audience Research & Evaluation Room: 124 AB A bilingual traveling exhibition proved to have a transformative power for the host venues, allowing for creative and meaningful encounters, explorations, and partnership possibilities. Panelists representing three institutions will discuss how they adapted the exhibition for their local communities. Presenters: Maria Cossu, Project Director for Latino Initiatives, Smithsonian Institution Traveling Exhibition Service SITES; Lori Navarrete, Culture and Arts Education Specialist, Emma S. Barrientos Mexican American Cultural Center; Katherine Krile, Assistant Director, Exhibits, Smithsonian Institution Traveling Exhibition Service SITES; Michelle Tovar, Associate Director of Education Spanish Outreach and Latin Americans Initiatives, Holocaust Museum Houston; Herlinda Zamora, Culture and Arts Education Manager, Smithsonian Institution Traveling Exhibition Service-SITES Inclusionary Museums: Paths to Elevation in Communities of Descent Forces of Change Room: 125 AB 11:45 a.m. 1 p.m. (continued) Museums driven by descendant communities may be created from the singular idea of telling one story or of telling a group s story in a particular way. Through a panel discussion, this session will explore museums created by indigenous and dominant communities of descent within the same geography, considering each museum s roles within the communities they serve. Presenters: Kate Macuen, Assistant Director, Ah-Tah-Thi-Ki Museum Seminole Tribe of Florida; Joy Murphy, Curator of Education, Collier County Museums; Tina Osceola, Associate Trial Judge, Seminole Tribe of Florida; Theresa Schober, Manager, Roberts Ranch, Collier County Museums Increasing Accessibility through Technology Forces of Change Room: 126 ABC In this session, three museums will present innovative approaches to integrating accessible technologies into their collections and programmatic interpretation. They will discuss challenges, including practical and technical constraints, and share examples of accessible technologies. Presenters: Mark Osterman, Adult Learning and Engagement Manager, Vizcaya Museum & Gardens; Danielle Schulz, Adult and Access Programs Coordinator, Denver Art Museum; Jessica Stepp, Administration Intern, Museum of Texas Tech University & Lubbock Lake Landmark Public Engagement through Provenance Curatorial Practice Room: 127 ABC How can we use the fruits of collections research to better engage museum audiences? This session examines how museums have connected with visitors by employing provenance research to discuss concepts of origins, exchange, and the lives of objects. Moderator: MacKenzie Mallon, Specialist, Provenance, The Nelson-Atkins Museum of Art Presenters: Nancy Karrels, PhD Candidate, Krannert Art Museum; Jennifer McComas, Curator of European and American Art, Eskenazi Museum of Art; Jeffrey Weaver, Associate Curator of Sculpture and Decorative Arts, J. Paul Getty Museum Not for Sale: Preserving a Community Collection Collections Stewardship Room: 128 AB This session explores emergent discussions and collaboration on a contested collection of materials related to the mass incarceration of Japanese Americans during WWII. Panelists share their different stakes in the collection s disposition, discuss emerging collaborative initiatives, and invite insights from colleagues addressing related issues in their institutions. Moderator: Sojin Kim, Curator, Smithsonian Center for Folklife and Cultural Heritage Presenters: Clement Hanami, Art Director, Japanese American National Museum; Shirley Higuchi, Chair, Heart Mountain Wyoming Foundation; Cristine Paschild, Associate Professor & Head of Special Collections, Portland State University Library; Nancy Ukai, Project Director, 50 Objects/ Stories of the American Japanese Incarceration National Park Service Japanese American Confinement Sites Grantee 94 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

97 Wednesday, May 9 (Not as) Easy as 1, 2, 3: The ABCs of Collection Moves Collections Stewardship Room: 131 ABC Financial and human resources, collection type, institutional planning, and project timeline are just some of the components that will affect the development and implementation of a relocation plan. From issues of accessibility to barcoding to condition reporting, this session will discuss the fundamentals of moving museum collections and the different approaches to each one. Moderator: Tiffany Charles, Collections Manager, National World War II Museum Presenters: Erin Blankenship, Curator of Exhibitions and Collections, Florida Holocaust Museum; Marie-Page Phelps, Registrar of Collections, New Orleans Museum of Art; Elena Sanderlin, Registrar, National World War II Museum Cultivating Learning Communities: Supporting Growth with Local Professional Networks Career Management Room: 221 ABC Learn how three networks each cultivate a forum for collaboration, experimentation, and meaningful learning for museum staff at the local and regional levels. Discover the opportunities and challenges inherent to local professional networks at different scales and ways to cultivate similar learning communities in your own institution, city, or region. Moderator: Sohayla Pagano, Education Specialist, El Segundo Museum of Art (ESMoA) Presenters: Rebekah Harding, Associate Director of Learning and Engagement, Ronald Reagan Presidential Foundation and Institute; Kinneret Kohn, Manager of Teen Programs, New York Historical Society; Jennifer Lehe, Manager of Strategic Partnerships, Columbus Museum of Art Learning to Hire for Attitude: Matching Staff, Volunteers, and Your Museum s Culture Management & Administration Room: 222 ABC Research shows that the majority of new hires who fail do so because of attitudinal reasons like poor motivation or temperament, rather than lack of skill. Learn and apply practical techniques for identifying attitudes, developing interview questions, and analyzing candidates answers to evaluate if potential staff and volunteers are a good match for your institution. Presenters: Audra Kelly, Head of Interpretation, Hillwood Estate, Museum & Gardens; Lisa Leyh, Head of Visitor Services and Volunteer Management, Hillwood Estate, Museum & Gardens Smart Policies for Smartphones: Visitor Photography and Social Media Media and Technology Room: 225 AB The advent of smartphones and social media are necessitating reexaminations of policies on visitor photography. This session will discuss both legal and collections stewardship concerns, as well as how to best regulate visitor photography and advocate for social media use to advance your mission. Moderator: John French, Director, Visual Resources, Yale University Art Gallery Presenter: Margaree Bigler, Communications Manager, Phoenix Art Museum Building Familia: Creating Change Agents through Youth Programs Education, Audience Research & Evaluation Room: 226 ABC Research on the Smithsonian Latino Center s Young Ambassadors Program (YAP) suggests that youth development programs can shape civically engaged citizens. In this session, learn about YAP and explore how youth programs are key for museums to cultivate long-term advocates. Moderator: Veronica Rivera-Negron, Arts Education and Administration Consultant, Rivera Negrón Arts Management Presenters: Emily Key, Education Programs Manager, Smithsonian Latino Center; Desiree Munoz, Artist & Real Estate Agent, Cicada Group, LLC; Drora Schub, Volunteer Program, Manager, Explora Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 95

98 Wednesday, May 9 Building Capacity Through Social Justice: Lessons from Children s Museums Career Management Room: 227 ABC Come learn how to build institutional and individual capacity through best practices learned from multiple Children s Museums across the country. Three major areas will be explored: self-assessment, actionplanning, and resilience planning/sustaining change by social-justice-informed museum workers who span the spectrum of museum roles. Issues such as accountability, advocacy, diversity/inclusion/affinity groups, retention, self-care, professional development training (internal & external), building coalitions, and managing up & across to advance change will be explored. Moderator: Sage Morgan-Hubbard, Ford W. Bell Fellow for Museums and P-12 Education, American Alliance of Museums Presenters: Alicia Greene, Community Engagement Program Developer, Boston Children s Museum; Margaret Middleton, Exhibit Designer, Independent Consultant; Saleem Penny, Associate Vice President, Community and Educational Partnerships, Chicago Children s Museum A Decisive Route to Access & Inclusion at the Museum of Science and Industry, Chicago Management & Administration Room: 228 AB How does a large museum move toward becoming more inclusive for people with disabilities, older adults, multi-generational family groups, or those from different cultures? This session lays out the evaluation, teambuilding, and implementation process taken on by the largest science museum in the Western Hemisphere and points out the applicability of lessons learned for museums large and small. Moderator: Valerie Fletcher, Executive Director, Institute for Human Centered Design Presenters: John Beckman, Director, Exhibit Design and Development, Museum of Science & Industry; Mary Krinock, Vice President of Operations & Chief of Staff, Museum of Science & Industry Potentials and Pitfalls: Teaching with Ethnographic Collections Forces of Change Room: 229 AB 11:45 a.m. 1 p.m. (continued) Museum education involving ethnographic collections is an endeavor with great potential for good and ill. By bringing together museum professionals who work with the public in ethnographic institutions, this session will address how educators and their colleagues can mitigate content, interactions, and policies that perpetuate harmful colonial mindsets. Moderator: Christina Kreps, Director of Museum, Museum of Anthropology, University of Denver Presenters: Leah Burgin, Manager of Museum Education and Programs, Haffenreffer Museum of Anthropology, Brown University; Jasmine Chu, Education Program Coordinator, Haffenreffer Museum of Anthropology; Thomas Leischner, Museum Educator, Penn Museum, University of Pennsylvania; Jaclyn Roessel, President, Grownup Navajo Teaching Teachers: Using Evaluation to Develop Effective Professional Development Education, Audience Research & Evaluation Room: 231 ABC Monticello and Mystic Seaport have an IMLS grant to develop an evaluation tool to assess teacher education programs at historic sites. Museum staff and research principals will discuss the potential applications of both the methodology and the initial findings for shaping teacher professional development programs at historic sites and other museums. Moderator: Lora Cooper, Project Assistant & Instructor, Monticello, Thomas Jefferson Foundation Presenters: Christine Baron, Assistant Professor, Teachers College, Columbia University; Krystal Rose, Manager of Digital and Primary Source Education, Mystic Seaport Museum; Gary Sandling, Vice President Visitor Programs, Monticello/ Thomas Jefferson Foundation Prototyping to Promote Hands On Learning: Examples from the Smithsonian s National Museums of Natural History and American History Education, Audience Research & Evaluation Room: 232 ABC Using three case studies, this session will introduce three approaches to interaction design. Each space has a different target audience and a different model for engaging visitors but all three promote interactive, inquiry-based learning. Moderator: Jocelyn Knauf, Spark!Lab Floor Manager, National Museum of American History Presenters: Justine Bassett, Experience Designer, National Museum of Natural History Smithsonian Institution; Emma Grahn, Program Manager, National Museum of American History; Colleen Popson, Experience Design Manager, National Museum of Natural History Smithsonian Institution 96 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

99 Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 97

100 Exhibitors by Company Exhibitors current as of March 26, DPhotoWorks BOOTH: 2841 John Olson 124 Hudson Ave Chatham, NY Phone: TOM BOOTH: 2246 Tom Styrkowicz 8104 High Dr Leawood, KS Phone: tom.com AB Design Studio Inc. BOOTH: 2149 Marcus Schiff 420 E Haley Street Santa Barbara, CA Phone: mschiff@abdesignstudioinc.com Absolute Museum & Gallery Products Ltd BOOTH: 2219 Sam Sprague The Hub, Station Road Pathfields Business Park South Molton, Devon EX36 3LL United Kingdom Phone: info@absoluteproduct.com ACME Technologies BOOTH: 1932 Mike Brown 1 Almaden Blvd Suite 310 San Jose, CA Phone: mike@acmeticketing.com Acoustiguide, Inc. BOOTH: 2624 Charles Waldron 555 8th Avenue Suite 1009 New York, NY Phone: info@acoustiguide.com Acuity-VCT BOOTH: 2406 Randy Stankie Center Ridge RD-B1 Cleveland, OH Phone: rstankie@acuity-vct.com Advanced Animations, LLC BOOTH: 2919 Jan Shoener 300 E. Maple Road Suite 350 Birmingham, MI Phone: info@advancedanimations.com AlfaVision BOOTH: 2035 Els De Rooy Houtkaai 23, bus Brugge, Belgium Phone: info@alfavision.be Alley Interactive BOOTH: 2042 Daniel Gale-Rosen 1140 Broadway New York, NY daniel@alleyinteractive.com Alliance Bookstore BOOTH: Crystal Drive Suite 1005 Arlington, VA orders@rowman.com Alliance Purchasing Cooperative BOOTH: 2748 Josh Angert 9841 Washingtonian Blvd, Ste 200 Gaithersburg, MD Phone: jangert@vendorcentric.com American Alliance of Museums BOOTH: Crystal Drive Suite 1005 Arlington, VA Phone: satwater@aam-us.org American Association for State and Local History BOOTH: 2757 Darah Fogarty st Ave S Ste 320 Nashville, TN Phone: fogarty@aaslh.org American Museum of Natural History BOOTH: 2904 Jennifer Chow Central Park West at 79th Street New York, NY Phone: Jchow@amnh.org American Society of Appraisers BOOTH: 2708 Laura Wood Sunset Hills Road Suite 310 Reston, VA Phone: lwood@appraisers.org 98 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

101 Exhibitors by Company Anatomage Inc. BOOTH: 2012 Katey Gath 303 Almaden Blvd Ste 700 San Jose, CA Phone: Andoniadis Retail Services BOOTH: 2440 Andrew Andoniadis 4832 NW Promenade Terrace Suite 420 Portland, OR Phone: Angle Park, Inc. BOOTH: 2331 Martin Baumgaertner 4353 N Mozart St Chicago, IL Phone: martinb@anglepark.com AON Affinity BOOTH: 2125 Laura Williams 159 E. County Line Road Hatboro, PA Phone: laura.m.williams@aon.com Aon s AAM-Recognized Directors & Officers (D&O) program offers cutting-edge insurance coverage to nonprofit museums, historical societies and other institutions under one highly specialized program. With more than 35 years of nonprofit experience, Aon has worked with AAM to identify your unique concerns and crafted a D&O policy specifically for your museum s needs. Appetize BOOTH: 1941 Katelyn Galante W. Bluff Creek Dr. Playa Vista, CA Phone: katelyn@appetizeapp.com appetizeapp.com Arizona-Sonora Desert Museum BOOTH: 2924 Holly Swangstu 2021 N. Kinney Rd. Tucson, AZ Phone: hswangstu@desertmuseum.org Armour Systems + Museum Workshop BOOTH: 2013 John Wallace Conservation by Design Ltd 2 Wolseley Road Kempston, Bedfordshire MK42 7AD United Kingdom Phone: john@armour-systems.com Art Display Essentials A Company BOOTH: 2640 William Stender 2 West Crisman Road Columbia, NJ Phone: wstender@10-31.com Art Guard BOOTH: 1750 Bill Anderson 2 Northside Piers #23N Brooklyn, NY Phone: bill@artguard.net Art Resource BOOTH: 2114 Andrea Fisher 65 Bleecker 12th Floor New York, NY Phone: afisher@arsny.com art2art Circulating Exhibitions BOOTH: 2812 Hava Gurevich 1330 W. Stadium Blvd Suite 3 Ann Arbor, MI Phone: hava@art2art.org ARTEMIS Fine Art Services BOOTH: 2719 Heather Reichstadt Shady Trail Suite 100 Dallas, TX Phone: heather@artemisfas.com ARTEX Fine Art Services BOOTH: 2112 Naomi Patterson 8712 Jericho City Drive Landover, MD Phone: npatterson@artexfas.com Assa Abloy BOOTH: 1740 Donna Chapman 110 Sargent Dr New Haven, CT Phone: Donna.Chapman@assaabloy.com Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 99

102 Exhibitors by Company Association of Midwest Museums BOOTH: 2755 Charity Counts 450 W Ohio Street Indianapolis, IN Phone: ccounts@midwestmuseums.org midwestmuseums.org Association of Science- Technology Centers BOOTH: 2848 Michelle Kenner 818 Connecticut Ave., NW 7th Floor Washington, DC Phone: mkenner@astc.org Astound BOOTH: 2225 Frank Verrilli 28 Atlantic Avenue Toronto, ON M6K 3E7 Canada Phone: frank@astoundgroup.com Atlas Logistics BOOTH: 2413 Brooke Schafer 1212 St. George Road Evansville, IN Phone: marketing@atlasworldgroup.com atlaslogistics.com Available Light BOOTH: 2619 Steven Rosen 10 Derby Square #3 Salem, MA Phone: steven@availablelight.com Beck BOOTH: 2213 Carol See Victory House Cox Lane Chessington, Surrey KT9 1SG United Kingdom Phone: csee@beckinteriors.com Betty Brinn Children s Museum BOOTH: 2820 Stacie Clough 929 E Wisconsin Ave Milwaukee, WI Phone: sclough@bbcmkids.org Blackbaud, Inc. BOOTH: 2612 Lisa Kenney 2000 Daniel Island Drive Charleston, SC Phone: solutions@blackbaud.com arts.blackbaud.com Blackbaud is the world s leading cloud software company powering social good. As an arts and cultural organization, you hold your exhibits, events, facilities and more to the highest creative standards, and we think your technology should be just as extraordinary. Empower your staff with a full suite of solutions that work together seamlessly and optimize your organization from the front desk to the back office. Blick Art Materials BOOTH: 2432 Linda Carter 695 US Highway 150 E Galesburg, IL Phone: info@dickblick.com Body Worlds BOOTH: 2824 Georgina Gomez Im Bosseldorn 17 Heidelborg, D Germany Phone: g.gomez@plastination.com BPI BOOTH: 3034 Candy Moulton 100 Morse Street Norwood, MA Phone: cmoulton@bostonproductions.com bostonproductions.com Breeze Creative LLC BOOTH: 2118 Jesse Francisco 5901 SW 74th Street Suite 309 Miami, FL Phone: info@breezecreative.com Bridgeman Images BOOTH: 2126 Addie Warner 274 Madison Avenue Suite 1604 New York, NY Phone: addie.warner@bridgemanimages.com bridgemanimages.com Bruynzeel Storage Systems BOOTH: 2319 Jasper Hunnekens P.O. Box 7118 Panningen, 5980 AC Netherlands Phone: jasper.hunnekens@bruynzeel.org Building Four Fabrication BOOTH: 2024 Rudy Rocha 3555 Broadstreet Chamblee, GA Phone: info@buildingfour.com Capitol Museum Services BOOTH: 2931 Amanda Coggins Livingston Road Manassas, VA Phone: amanda@capitolexhibit.com AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

103 Exhibitors by Company CASE[WERKS], LLC BOOTH: 2130 Matt Malaquias 1019 Cathedral Street First Floor Baltimore, MD Phone: Casual Astronaut BOOTH: 2835 Kyle Crafton 116 W. McDowell Rd, Ste 100 Phoenix, AZ Phone: casualastronaut.com CCS Content Conversion Specialists GmbH BOOTH: 2942 Jennifer Oxley Weidestr. 134 Hamburg, Germany Phone: content-conversion.com CENTAMAN Systems BOOTH: 2047 Mike Korbel 17 N. State Suite 1830 Chicago, IL Phone: Chicago Booth Civic Scholars Program BOOTH: 2840 Molly O Donnell 450 North Cityfront Plaza Chicago, IL Phone: Molly.O Donnell@chicagobooth.edu Chicago Scenic Studios, Inc BOOTH: 2830 Diane Langhorst 955 W. Cermak Road Chicago, IL Phone: DLanghorst@chicagoscenic.com Children s Museum of Pittsburgh BOOTH: 2821 Rachel Mastromarino 10 Children s Way Pittsburgh, PA Phone: x229 rmastromarino@pittsburghkids.org Cincinnati Museum Center BOOTH: 2912 Sarah Lima 1301 Western Ave Cincinnati, OH Phone: slima@cincymuseum.org CK Valenti Designs BOOTH: 2043 Jasmine Holmes 385 E Warner Rd Suite 4 Chandler, AZ Phone: office@ckvalentidesigns.com ckvalentidesigns.com Clars Auction Gallery BOOTH: 2004 Redge Martin 5644 Telegraph Ave. Oakland, CA Phone: redge@clars.com ClickNetherfield Ltd. BOOTH: 2524 Grant Hawthorne The Glassworks Grange Road Houstoun Industrial Estate Livingston, Scotland EH54 5DE United Kingdom Phone: g.hawthorne@clicknetherfield.com Club Car, LLC BOOTH: 2756 Steve Bledsoe Ingersoll Rand 1613 Championship Blvd. Franklin, TN Phone: steve_bledsoe@clubcar.com Collector Systems, LLC BOOTH: 2224 Eric Kahan 169 Hudson Street New York, NY Phone: info@collectorsystems.com Comprehensive Fire Technologies BOOTH: 2849 Tina Nelissen 287 Great Valley Parkway Mailvern, PA Phone: tnelissen@comprehensivefire.com comprehensivefire.com Convergence, LLC BOOTH: 2040 David Matty 6 Journey, Suite 160 Aliso Viejo, CA Phone: matty@convergence.net Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 101

104 Exhibitors by Company Cortina Productions, Inc BOOTH: 2418 Kaitlin Lange 1651 Old Meadow Road Suite 400 McLean, VA Phone: CREO Exhibits BOOTH: 2305 Al Salm th St. SE Woodinville, WA Phone: Crystalizations Systems, Inc. BOOTH: 2304 Pat Ellenwood 1401 Lincoln Avenue Holbrook, NY Phone: Curia BOOTH: 1940 Jack LaPan 15 Ionia Ave. SW, Suite 270 Grand Rapids, MI Phone: D3D Cinema/Birdly VR BOOTH: 3004 Tom Rooney 990 Grove Street Suite 210 Evanston, IL Phone: Delta Designs Ltd BOOTH: 2723 Brett Danielson 1535 NW 25th Street Topeka, KS Phone: Dexibit BOOTH: 1942 Angie Judge PO Box 91257, Victoria St West Auckland, Auckland 1142 New Zealand Phone: Digital Cheetah Solutions, Inc. BOOTH: 1930 Tari Reischl 510 S. Congress Avenue, Suite 306 Austin, TX Phone: Digitalis Education Solutions, Inc BOOTH: 2713 Karrie Berglund 817 Pacific Avenue Bremerton, WA Phone: Dino-Lite Scopes BOOTH: 2121 Maria de la Cruz Hamilton Ave Suite 200 Torrance, CA Phone: Distant Voices BOOTH: 3124 Valentine Vox 2831 Floral Peak Drive Henderson, NV Phone: en.wikipedia.org/wiki/ Valentine_Vox DonorPerfect Fundraising Growth Platform BOOTH: 2007 Sandra Blackwell 601 Office Center Drive Suite 200 Fort Washington, PA Phone: DonorSearch BOOTH: 1835 Brian Fair Dovedale Court Marriottsville, MD Phone: Dorfman Museum Figures, Inc BOOTH: 2504 Robert Dorfman 6224 Holabird Avenue Baltimore, MD Phone: DVS, a division of Ross & Baruzzini BOOTH: 1840 Phil Santore 1020 Sherman Avenue Hamden, CT Phone: psantore@dvssecurity.com Electrosonic Inc. BOOTH: 2415 Pamela Manlulu 3320 N. San Fernando Blvd. Burbank, CA Phone: info@electrosonic.com AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

105 Exhibitors by Company Encurate Mobile Technology BOOTH: 2031 Nancy Harmon 20 N Wacker Dr. Suite 3310 Chicago, IL Phone: Nancy.Harmon@encurate.com envu BOOTH: 1841 Sandra Lisonbee Washington Blvd, Ste 202 Marina del Rey, CA Phone: sandy@envu.com ERCO Lighting, Inc. BOOTH: 2240 Mark Sieber 160 Raritan Center Parkway Suite 10 Edison, NJ Phone: m.sieber@erco.com Eriksen Translations, Inc BOOTH: 2832 Jennifer Murphy 50 Court Street Suite 700 Brooklyn, NY Phone: Jennifer.Murphy@eriksen.com Etix BOOTH: 2046 Ben Schnurr 909 Aviation Parkway Suite 900 Morrisville, NC Phone: ben.schnurr@etix.com Evergreen Exhibitions BOOTH: 2811 Christi Klingelhefer 7979 Broadway Suite 107 San Antonio, TX Phone: christi@evergreenexhibitions.com Exhibit Concepts, Inc. BOOTH: 2718 Steven Lowry 700 Crossroads Court Vandalia, OH Phone: slowry@exhibitconcepts.com Exhibits Development Group BOOTH: 3030 Jessica Grandbois 141 E 4th Street Suite 103 Saint Paul, MN Phone: info@exhibitsdevelopment.com Fabryka Dekoracji Marcin Pietuch BOOTH: 2147 Dominika Pietuch Długa 43/5 Cracow, Poland Phone: biuro@fabrykadekoracji.com Famcom Inc. BOOTH: 1925 Karm Khanna 3807 Wilshire Blvd., Suite 705 Los Angeles, CA Phone: info@famcominc.com famcominc.com FanVision Entertainment BOOTH: 1943 John Hawk 33 West 17th St Suite 901 New York, NY jhawk@fanvision.com fanvisionentertainment.com Fedex Custom Critical BOOTH: 2105 Michael Ely 1475 Boettler Road Uniontown, OH Phone: michael.ely@fedex.com customcritical.fedex.com Fentress Architects BOOTH: 2506 Julian Fentress 421 Broadway Denver, CO Phone: fentress@fentressarchitects.com Ferguson BOOTH: 2742 Brian Armstrong Jefferson Avenue Newport News, VA Phone: Brian.Armstrong@Ferguson.com Flonomics BOOTH: 2019 Jordan White 1150 Detroit Street Denver, CO Phone: jwhite@flonomics.com flonomics.com Flying Fish Exhibits BOOTH: 2905 Carrie Reid 20 Dorset Rd Mount Martha, Victoria 3934 Australia Phone: info@flyingfishexhibits.com Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 103

106 Exhibitors by Company Gallery Systems, Inc. BOOTH: 2530 Cat Bradley 5 Hanover Square., Suite 1900 New York, NY Phone: info@gallerysystems.com Gateway Ticketing Systems, Inc. BOOTH: 2140 Kimberly Weidman 445 County Line Rd. Gilbertsville, PA Phone: info@gatewayticketing.com Gaylord Archival BOOTH: 2512 Ashlyn Christman-McCarty 7282 William Barry Blvd Syracuse, NY Phone: Ashlyn.Christman- McCarty@gaylord.com GLASBAU HAHN America BOOTH: 2532 Robert Fischer 15 Little Brook Lane Newburgh, NY Phone: robert.fischer@glasbau-hahn.com Goppion SPA BOOTH: 2324 Ted Paschkis 205 Mount Auburn Street Watertown, MA Phone: tpaschkis@goppion-us.com GP PRO (Georgia Pacific) BOOTH: 2750 Dean Hrabik 1468 Briarwood Rd NE Unit 1605 Atlanta, GA Phone: dean.hrabik@gapac.com Gretel BOOTH: 2034 Jo Oskoui 639 S. Spring St., Suite 11-A Los Angeles, CA Phone: (323) jo@gretel.io GuestCurator Traveling Exhibitions BOOTH: 2818 Cynthia Graves 217 McKenzie St. Suite 1A Santa Fe, NM Phone: cgraves@guestcurator.com GuestX BOOTH: 1954 James Deck 9521-B Riverside Pkwy, Suite 239 Tulsa, OK Phone: help@guestx.com guestx.com Guide By Cell BOOTH: 2205 Dave Asheim 300 Beale Street Suite 608 San Francisco, CA Phone: dave@guidebycell.com Guide ID BOOTH: 2327 Jeff Danziger Maagdenburgstraat 22 Deventer, 7421 ZC Netherlands Phone: jeffdanziger@guideid.com Guru BOOTH: 2234 Paul Burke 101 W. Broadway #200 San Diego, CA Phone: pburke@theguru.co theguru.co GWWO Architects BOOTH: 2621 Alan Reed 800 Wyman Park Drive, Suite #300 Baltimore, MD Phone: areed@gwwoinc.com Hadley Exhibits Inc. BOOTH: 2632 Paul Warner 1700 Elmwood Avenue Buffalo, NY Phone: pwarner@hadleyexhibits.com HealyKohler Design BOOTH: 2306 Terence Healy 6501 Allegheny Avenue Takoma Park, MD Phone: th@healykohler.com HGA Architects and Engineers BOOTH: 2430 Amy Braford Whittey 420 North 5th Street Suite 100 Minneapolis, MN Phone: abrafordwhittey@hga.com AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

107 Exhibitors by Company Hoffen Exhibitions BOOTH: 3013 Livia Ding No.36 Guangyun Street Lushun Economic Development Zone Dalian, Liaoning China Phone: Hollinger Metal Edge, Inc. BOOTH: 2740 Bob Henderson 6340 Bandini Blvd. Commerce, CA Phone: Huntington T. Block Insurance Agency An AON Company BOOTH: 2125 Casey Wigglesworth th Street NW, 6th Fl. Washington, DC Phone: Huntington T. Block Insurance Agency, Inc. (HTB) is the AAM Recognized provider of fine art insurance. A leader in providing comprehensive collections and exhibition coverage, HTB has set industry standards and defined criteria for fine art underwriting and loss prevention staff of insurance professionals, HTB has the expertise to customize a fine art insurance policy for your museum s unique needs. ICOM Kyoto 2019 BOOTH: 2850 Melissa Rinne Kyoto National Museum, 527 Chaya-cho, Higashiyama-ku Kyoto, Kyoto Japan Phone: rinne@kyohaku.go.jp icom-kyoto-2019.org Ideum BOOTH: 1947 Jim Spadaccini 2469 Corrales Road Bldg C Corrales, NM Phone: jims@ideum.com Image Access Lp BOOTH: 2851 Jonathan Wenninger 2511 Technology Dr Suite 109 Elgin, IL Phone: Jonathan.wenninger@imageaccess.de Imagine Exhibitions, Inc BOOTH: 2918 Debbie Donohue 2870 Peachtree Road #418 Atlanta, GA Phone: ddonohue@imagineexhibitions.com InMedia Technologies BOOTH: 2030 Ronald Brisebois 7695 Ave Papineau Montreal, QC H2E 2H1 Canada Phone: andre.pereira@bibliomondo.com Institute for Human Centered Design BOOTH: 2207 Gabriela Bonome-Sims 200 Portland Street 1st Floor Boston, MA Phone: gsims@ihcdesign.org Institute of Museum and Library Services BOOTH: 2952 Chris Reich 955 L Enfant Plaza North Suite 4000 Washington, DC Phone: imlsinfo@imls.gov Jack Rouse Associates BOOTH: 2834 Shawn McCoy 600 Vine Street, Suite 1700 Cincinnati, OH Phone: smccoy@jackrouse.com JGL Food Service Consultants BOOTH: 2434 Tracy Lawler 224 Cleveland Lane Princeton, NJ Phone: tracy@jglmanagement.net Keepthinking BOOTH: 2142 Cristiano Bianchi 43 Clerkenwell Road London, England EC1M 5RS United Kingdom Phone: info@keepthinking.it Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 105

108 Exhibitors by Company LAND REC BOOTH: 3040 Joel Shnowski 2060-D Avenida de Los Arboles Suite #359 Thousand Oaks, CA Learning Zen BOOTH: 2941 Dan Gripentrog 2121 S McClelland St #204 Salt Lake City, UT Phone: dang@learningzen.com Lexington, a Nassal Company BOOTH: 2627 Melissa Ruminot 415 W. Kaley Street Orlando, FL Phone: mruminot@nassal.com Lighting Services Inc BOOTH: 2604 Kerri Galgano 2 Holt Drive Stony Point, NY Phone: sales@maillsi.com Lightswitch BOOTH: 2930 Avraham Mor 5315 N Clark Street #216 Chicago, IL Phone: amor@lightswitch.net Listen Technologies Corporation BOOTH: 2148 Mike Murdoch Heritage Crest Way Bluffdale, UT Phone: michael.murdoch@listentech.com ListenUp Audio BOOTH: 2307 Jared Crellin 514 Flat Shoals Ave SE Atlanta, GA Phone: contact@listenupaudiobooks.com Little Ray s Nature Centres BOOTH: 2927 Shane McConnell 5305 Bank St. Ottawa, ON K1X 1H2 Canada Phone: smcconnell@raysreptiles.com LORD Cultural Resources BOOTH: 2424 Natalie Bornstein 145 Avenue of the Americas Suite 6A New York, NY Phone: nbornstein@lord.ca Luci Creative BOOTH: 2218 AJ Goehle 6900 N Central Park Ave Lincolnwood, IL Phone: aj@lucicreative.com lucicreative.com Lucidea Argus BOOTH: 2427 Mark Maslowski Suite # 1115, Maycrest Way Richmond, BC V6V 2W9 Canada Phone: mmaslowski@lucidea.com Luxam BOOTH: 2009 Rick Jellow NW 35 Street suite 534 Coral Springs, FL Phone: rick@luxam.com Mad Systems Inc BOOTH: 2934 Tricia Rodriguez 733 N. Main Street Orange, CA Phone: info@madsystems.com Magian Media Studio BOOTH: 2707 Les Gilbert 460 Collins Street Melbourne, Victoria 3000 Australia Phone: lgilbert@magian.com Magnasphere BOOTH: 1742 Michael Kegan N14 W23777 Stone Ridge Dr. Suite 160 Waukesha, WI Phone: MKeegan@magnasphere.com magnasphere.com Maltbie, A Kubik Company BOOTH: 2419 Deborah Shaw 7000 Commerce Parkway, Suite C Mt. Laurel, NJ Phone: info@maltbie.com Manask & Associates BOOTH: 2704 Jeff McNeal 20 E. Foothill Blvd. Suite 128 Arcadia, CA Phone: jeff@manask.com Marioff BOOTH: 2005 Jayme Edwards 400 Main Street Ashland, MA Phone: Jayme.Edwards@fs.utc.com AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

109 Exhibitors by Company Marist College BOOTH: 2706 Mallory Maggiacomo 3399 North Road Poughkeepsie, NY Phone: MBA Design & Display Products BOOTH: 2731 Angelo Conry Suite East Uwchlan Avenue Exton, PA Phone: mbawalls.com Merlan Exhibits BOOTH: 2940 Tom Rizzo 234 Matheson Blvd Mississauga, ON L4Z 1X1 Canada Phone: Meyvaert Glass Engineering BOOTH: 2341 Florence Dwyer Dok Noord 3 GENT, 9000 Belgium Phone: +32 (0) florence.dwyer@meyvaert.be MGAC BOOTH: 2119 John Thornton 730 Eleventh Street, NW Washington, DC Phone: jthornton@mgac.com Mid-America Arts Alliance BOOTH: 2825 Margaret Keough 2018 Baltimore Avenue Kansas City, MO Phone: margaret@maaa.org Minisis Inc BOOTH: 2426 Christopher Burcsik Suite 950 Royal Centre 1055 West Georgia St. PO Box Vancouver, BC V6E 3P3 Canada Phone: loma@minisisinc.com Minnesota Children s Museum BOOTH: 2806 Mitch Boerner 10 West Seventh Street St Paul, MN Phone: travelingexhibits@mcm.org Minotaur Mazes BOOTH: 2810 Kelly Fernandi 912 N.W. 63rd Street Seattle, WA Phone: info@minotaurmazes.com Mountain-Plains Museums Association BOOTH: 2753 Deb Arenz 7755 South 23rd St Lincoln, NE Phone: mountplains@aol.com Museum & Library Furniture, LLC BOOTH: 2106 Thomas Shiner 4798 Western Avenue Bethesda, MD Phone: tss@mandlf.com Museum Hack BOOTH: 2208 Nick Gray 27 West 10th Street, Apt 5 New York, NY Phone: info@museumhack.com Museum of Science & Industry BOOTH: 2913 Jeff Buonomo 5700 S Lake Shore Dr Chicago, IL Phone: Jeff.Buonomo@msichicago.org Museums & Race Transformation and Justice Lounge BOOTH: 1704 Stacey Mann museumsandrace.org Museums Association BOOTH: 2852 William Adams 42 Clerkenwell Close London, EC1R 0AZ United Kingdom Phone: +44 (0) will@museumsassociation.org Museumspartner BOOTH: 2921 Marie Eckert Sebastian-Kneipp-Weg 17 Innsbruck, 6020 Austria Phone: info@museumspartner.com Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 107

110 Exhibitors by Company National Endowment for the Arts BOOTH: 2952 Toniqua Lindsay 400 7th Street SW Washington, DC Phone: National Geographic BOOTH: 2826 Seth de Matties th Street NW Washington, DC Phone: Natural History Museum International Engagement BOOTH: 2709 Jan English Cromwell Road London, SW7 5BD United Kingdom Phone: NatureMaker BOOTH: 2935 Gary Hanick 6225 El Camino Real Suite 110 Carlsbad, CA Phone: New Amsterdam BOOTH: 1847 Martyna Weryńska Fabryczna, 20a Kraków, Małopolskie Poland Phone: newamsterdam.pl Newseum Traveling Exhibits BOOTH: 3018 Karis Erwin 555 Pennsylvania Ave., N.W. Washington, DC Phone: traveling NOITOM BOOTH: 1712 Nina Woo 278 NE 60 St Miami, FL Phone: Northern Light Productions BOOTH: 2313 Tim Lay 300 Western Avenue, 2nd Floor Boston, MA Phone: NOUS Wissensmanagement GmbH BOOTH: 2041 Elisabeth Langbauer Ullmannstraße 35 Vienna, Vienna 1150 Austria Phone: Omaha Children s Museum BOOTH: 3008 Michelle Chartrand 500 South 20th Street Omaha, NE Phone: mchartrand@ocm.org OnCell BOOTH: 2025 Monica Barndt 1160 D Pittsford Victor Rd. New York, NY Phone: mbarndt@oncell.com Ontario Science Centre BOOTH: 2908 Heather Farnworth 770 Don Mills Road Toronto, ON M3C 1T3 Canada Phone: heather.farnworth@osc.on.ca Orpheo BOOTH: 2049 Jason Grassi 315 Madison Avenue Suite 2601 New York, NY jason@orpheo.us orpheogroup.com Ortelia Interactive BOOTH: 2943 Lazaros Kastanis 19 Cullen Windsor, QLD 4030 Australia Phone: laz@ortelia.com Pacific Studio, Inc BOOTH: 2204 Marc Burns 5311 Shilshole Ave., NW Seattle, WA Phone: mburns@pacific-studio.com Patron Technology BOOTH: 2132 Aaron Schwartzbord 850 Seventh Ave Suite 801 New York, NY Phone: aaron@patrontechnology.com AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

111 Exhibitors by Company PlaySTEAM Education Ltd. BOOTH: 2925 Aaron Tong No.6 Mingde Rd, Binjiang Hangzhou, Zhijiang China Phone: Premier Exhibitions BOOTH: 2813 Angel Cong # Featherstone Way Richmond, ON V6W 1K9 Canada Phone: Preston Argus BOOTH: 2033 Samantha Chmelik S Via Del Moro Sahuarita, AZ Phone: samantha@prestonargusllc.com Quatrefoil Associates, Inc. BOOTH: 2135 Mike Fetters 29 C Street Laurel, MD Phone: mfetters@quatrefoil.com Rainier Industries, Ltd. BOOTH: 3041 Selwyn Sampson Olympic Ave S. Seattle, WA Phone: selwyns@rainier.com Re:discovery Software, Inc. BOOTH: 2741 Steve Richardson 3040 Berkmar Drive, Ste. B1 Charlottesville, VA Phone: sales@rediscov.com Real World Globes BOOTH: 3035 Douglas Rogers 1227 North Miller Park Court Visalia, CA Phone: drogers@realworldglobes.com Realfiction BOOTH: 1735 Michael Bjerregaard Oester Alle 42 Copenhagen, Denmark 2100 Denmark michael@realfiction.com Reich + Petch Design International BOOTH: 2425 Niki Reich 1867 Yonge Street Suite 1100 Toronto, ON M4T 2A9 Canada Phone: reich@reich-petch.com Relative Scale BOOTH: 2026 Luke Cline 116 N West St Suite 270 Raleigh, NC Phone: luke@relativescale.com RGB Spectrum BOOTH: 1746 Mark Pawelcyzk 950 Marina Village Parkway Alameda, CA Phone: markp@rgb.com Richard Lewis Media Group BOOTH: 2408 Richard Lewis 70 Coolidge Hill Road Watertown, MA Phone: richard@rlmg.com Riggs Ward Design BOOTH: 2108 Sara Nicholas 2315 West Main Street Richmond, VA Phone: snicholas@riggsward.com Ripley Entertainment BOOTH: 3019 John Corcoran 7576 Kingspointe Pkwy, 188 Orlando, FL Phone: corcoran@ripleys.com Rock and Roll Hall of Fame & Museum BOOTH: 2804 Jun Francisco 1100 Rock & Roll Blvd Cleveland, OH Phone: jfrancisco@rockhall.org Roto BOOTH: 2540 Dana Jackson 7001 Discovery Blvd Dublin, OH Phone: drussell@rotostudio.com Rowman & Littlefield BOOTH: 2448 (Alliance Bookstore) Jessica Wetzel 4501 Forbes Blvd Suite 200 Lanham, MD Phone: jwetzel@rowman.com Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 109

112 Exhibitors by Company S2 Security BOOTH: 1850 Eric Joseph One Speen Street Framingham, MA Phone: Salient Systems BOOTH: 1752 Jay Mele NorthTech Business Center 4616 W. Howard Lane Building 1, Suite 100 Austin, TX Phone: SAQA Global Exhibitions BOOTH: 2743 William Reker PO Box 141 Hebron, CT Phone: SC Exhibitions BOOTH: 3012 Oliver Zietzke Semmel Concerts Entertainment GmbH Am Mühlgraben 70 Bayreuth, Germany Phone: +49 (0)921 / zietzke.oliver@semmel.de Scentco, Inc. BOOTH: 2212 Frank Sturniolo 8640 Argent Street Santee, CA Phone: fsturniolo@scentcoinc.com School Guard Glass BOOTH: 1848 Matt Jacobsohn 14 Federico Dr. Pittsifeld, MA, MA Phone: mjacobsohn@schoolguardglass.com Science Museum of Minnesota BOOTH: 2805 Cari Dwyer 120 West Kellogg Blvd Saint Paul, MN Phone: cdwyer@smm.org Science North BOOTH: 2914 Ashley LaRose 100 Ramsey Lake Road Sudbury, ON P3E 5S9 Canada Phone: larose@sciencenorth.ca SECURITAS BOOTH: 1755 Nelson Barreto Lindhagensplan 70 Stockholm Sweden Phone: nelson.barreto@securitases.com SEE Inc BOOTH: 3126 Eric Leong 7582 S. Las Vegas Blvd. #508 Las Vegas, NV eric.leong@seeglobalentertainment. com SIEDLE BOOTH: 1748 Karl Lamprecht 750 Parkway Dr Broomall, PA Phone: karl.lamprecht@siedleusa.com Silver Oaks Communications BOOTH: 2340 Tim Wren th Street Moline, IL Phone: timw@silveroaks.com Sirma Americas BOOTH: 1956 J.P. Benlian 202 N 9th Street Ste. 201 Boise, ID Phone: jp@panaton.com panatonsoftware.com SKINsoft BOOTH: 2115 Geoffroy Rigoulot 5 rue du Château Rose Besançon, France Phone: 33(0) Geoffroy.rigoulot@skin-soft.org skin-soft.org Smithsonian Institution Traveling Exhibition Service SITES BOOTH: 2814 Michelle Torres-Carmona 470 L Enfant Plaza, SW Suite 7103 Washington, DC Phone: sites_schedule@si.edu Smithsonian Media BOOTH: 2831 Christina Marocco 420 Lexington Avenue Suite 2335 New York, NY Phone: MaroccoC@si.edu Smooth-On, Inc BOOTH: 2325 Kevin McDonald 5600 Lower Macungie Road Macungie, PA Phone: kmcdonald@smooth-on.com Solid Light, Inc. BOOTH: 2233 Cynthia Torp 800 South Fifth Street Louisville, KY Phone: ctorp@solidlight-inc.com AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

113 Exhibitors by Company Solomon Group BOOTH: 2214 Dave Weber 825 Girod St. New Orleans, LA Phone: Southeastern Museums Conference BOOTH: 2749 Susan Perry 130 West Paces Ferry Road NW Atlanta, GA Phone: Spacesaver Corporation BOOTH: 2618 Lori Compas 1450 Janesville Avenue Fort Atkinson, WI Phone: Speak Creative BOOTH: 2014 Jacob Savage 1648 W Massey Memphis, TN Phone: jacob.savage@madebyspeak.com Split Rock Studios BOOTH: 2104 Colin Cook 2071 Gateway Blvd Arden Hills, MN Phone: ccook@splitrockstudios.com StabaArte BOOTH: 2721 Nina Hildebrand 494 Broadway Newport, RI Phone: nina.hildebrand@stabaarte.com Stage Nine Design LLC BOOTH: 2915 Troy Carlson 751 Northport Dr West Sacramento, CA Phone: tc@stagenine.com Starbucks Coffee Company BOOTH: 2133 David Wacher 16 Fletcher Place Melville, NY Phone: dwacher@starbucks.com Starlab BOOTH: 1819 Leigh McKenney Gene Lasserre Blvd. Yulee, FL Phone: starlab@starlab.com starlab.com Takiya Company, Ltd. BOOTH: 2431 Jeffrey Isaacs Drexmore Road Shaker Heights, OH Phone: takiya.us@takiya.com Taylor Studios, Inc. BOOTH: 2625 Drew Levan 1320 Harmon Drive Rantoul, IL Phone: info@taylorstudios.com Tessitura Network BOOTH: 2405 Tammi Hennegan Preston Road Ste 660, PMB 214 Dallas, TX Phone: thennegan@tessituranetwork.com The Children s Museum of Indianapolis BOOTH: 2807 Sarah Myers PO Box 3000 Indianapolis, IN Phone: sarahm@childrensmuseum.org The Design Minds BOOTH: 2232 Mike Lesperance Main Street Fairfax, VA Phone: mike@thedesignminds.com The Field Museum of Natural History BOOTH: 2909 Katlyn Hemmingsen 1400 S Lake Shore Dr Chicago, IL Phone: khemmingsen@fieldmuseum.org The National WWII Museum BOOTH: 2819 Jenney Fazande 945 Magazine St New Orleans, LA Phone: jenney.fazande@ nationalww2museum.org nationalww2museum.org The North Carolina Arboretum Exhibitions BOOTH: 3020 Clara Curtis 100 Frederick Law Olmsted Way Asheville, NC Phone: ccurtis@ncarboretum.org exhibits-events Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 111

114 Exhibitors by Company The PRD Group BOOTH: 2342 Bill Lazenby Avion Pkwy #175 Chantilly, VA Phone: The Whiting-Turner Contracting Company BOOTH: 2113 David McGinnis 300 East Joppa Rd. Baltimore, MD Phone: TixTrack BOOTH: 1946 Michael Arya 2701 Ocean Park Blvd Suite 210 Santa Monica, CA Phone: tixtrack.com Tour-Mate Systems BOOTH: 2409 Lynn Taylor 137 St. Regis Crescent South Toronto, ON M3J 1Y6 Canada Phone: Trade Show Entertainment BOOTH: 3024 Paul Herold 2818 Queen City Drive Suite A Charlotte, NC Phone: PaulHerold@tradeshowent.com Transformit BOOTH: 2241 Jim Ahearne 33 Sanford Drive Gorham, ME Phone: info@transformit.com Transport Consultants Int l, Inc BOOTH: 2705 Bob Simon 30 Union Avenue South, 2nd Floor Cranford, NJ Phone: bob@shippingmadesimple.com Tricel Honeycomb Corporation BOOTH: 2015 Steve Loudin 2100 Swanson Ct Gurnee, IL Phone: Todd@tricelcorp.com Tru Vue, Inc. BOOTH: 2333 Carolyn Hays 9400 W. 55th Street McCook, IL Phone: info@tru-vue.com U.S. Army Center of Military History Army Museum Enterprise BOOTH: 2952 James Oelke Farley 9955 Tracy Loop, Bldg 765 Fort Belvior, VA Phone: james.e.oelkefarley.civ@mail.mil U.S. Art Company, Inc. BOOTH: 2404 Mark Silverman 66 Pacella Park Drive Randolph, MA Phone: msilverman@usart.com U.S. Citizenship and Immigration Services BOOTH: 2952 Nadia McFarlane 650 Massachusetts Avenue NW Washington, DC Phone: nadia.mcfarlane@uscis.dhs.gov U.S. Dept of the Interior Museum Program BOOTH: 2952 Elizabeth Varner 1849 C Street NW MS 4262 Washington, DC Phone: Elizabeth_Varner@ios.doi.gov museums.doi.gov Universal Fiber Optic Lighting LLC BOOTH: 2842 Patric Dietrich 6119A Clark Center Ave Sarasota, FL Phone: pdietrich@fiberopticlighting.com Universal Services Associates, Inc BOOTH: 2124 Steve Mantione 5 Horne Dr Folcroft, PA Phone: smantione@buildwithusa.com University of Oklahoma Extended Campus BOOTH: 2435 Christine Young 1610 Asp Avenue Suite 108 Norman, OK Phone: pacsinfo@ou.edu pacs.ou.edu 112 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

115 Exhibitors by Company Veevart BOOTH: 1952 Melanie Poulain 487 4th Street Brooklyn, NY Phone: (347) Vernon Systems Ltd. BOOTH: 1935 Maria Lemprier PO Box A McDonald Street, Kingsland Auckland, 1000 New Zealand Phone: Videotel Digital BOOTH: 2109 Lisa Schneider 681 Anita Street Suite 104 Chula Vista, CA Phone: (619) Ext VIP Transport Fine Arts Services BOOTH: 3031 Ed Noonan 8215 Patuxent Range Road Jessup, MD Phone: Voxnetwork USA BOOTH: 2209 Marc Colenbrander Greenway Hayden Loop Suite 107 Scottsdale, AZ Phone: West Office Exhibition Design BOOTH: 2226 Steve Wiersema 155 Filbert Street #236 Oakland, CA Phone: Western Museums Association BOOTH: 2751 Jason Jones PO Box 4738 Tulsa, OK Phone: Willis Towers Watson BOOTH: 2018 Robert Salmon Park Potomac Ave Suite 300 Potomac, MD Phone: com WINSTED BOOTH: 1852 Walter Law Hampshire Ave. South Minneapolis, MN Phone: WSP BOOTH: 2442 Caroline Barr 88 Black Falcon Ave Ste 210 Boston, MA Phone: Xergy, Inc BOOTH: 2020 Jason Jin 299 Cluckey Dr., Ste A Harrington, DE Phone: jason.jin@xergyinc.com Yanks Mannequins LLC BOOTH: 2107 Luc Weinland 5825 Via Fiori Goleta, CA Phone: info@yanksmannequins.com yu+co BOOTH: 2021 Robert Checchi 941 N. Mansfield Ave. Los Angeles, CA Phone: robert@yuco.com Zetcom BOOTH: 2315 Marcel Zemp 7350 E. Progress Place Suite 100 Greenwood Village, CO Phone: marcel.zemp@zetcom.com Zone Display Cases BOOTH: 2412 Stephanie Bilodeau 660 Rue de L Argon Quebec, QC G2N 2G5 Canada Phone: steph@zonedisplaycases.com Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 113

116 Exhibitors by Product and Service Accessibility Products & Services AlfaVision Acoustics/Audio Guide ID Magian Media Studio Admissions/Ticketing ACME Technologies Blackbaud, Inc CENTAMAN Systems Convergence, LLC Etix Gateway Ticketing Systems, Inc Patron Technology Tessitura Network Veevart Animation/Gamification Advanced Animations, LLC envu Appraisers/ Auction Houses American Society of Appraisers Architecture Available Light Fabryka Dekoracji Marcin Pietuch Fentress Architects GWWO Architects HGA Architects and Engineers Lightswitch SH Acoustics Transformit Archival/Archives Alliance Purchasing Cooperative Art Resource Gaylord Archival Hollinger Metal Edge, Inc Lucidea Argus Minisis Inc Re:discovery Software, Inc Spacesaver Corporation Associations/ Non-Profit/ Government Organization Alliance Resource Center Alliance Bookstore American Association for State and Local History American Society of Appraisers Association of Midwest Museums Association of Science- Technology Centers Chicago Booth Civic Scholars Program Mountain-Plains Museums Association Museums & Race Transformation and Justice Lounge Museums Association Smithsonian Media Southeastern Museums Conference University of Oklahoma Extended Campus Western Museums Association Audio Tours Acoustiguide, Inc Encurate Mobile Technology Guide By Cell Guide ID Guru ListenUp Audio OnCell Orpheo Tour-Mate Systems Voxnetwork USA Audio/Visual Products & Services AlfaVision Angle Park, Inc Beck BPI Digitalis Education Solutions, Inc Electrosonic Inc FanVision Entertainment Gretel Guide ID Ideum Mad Systems Inc Orpheo Solomon Group Tour-Mate Systems Videotel Digital Augmented Reality envu OnCell Building Maintenance Alliance Purchasing Cooperative Comprehensive Fire Technologies GP PRO (Georgia Pacific) The Whiting-Turner Contracting Company Collections Management Bruynzeel Storage Systems Collector Systems, LLC Delta Designs Ltd Gallery Systems, Inc Hollinger Metal Edge, Inc Keepthinking Lucidea Argus Minisis Inc Re:discovery Software, Inc Sirma Americas SKINsoft Spacesaver Corporation StabaArte Veevart Vernon Systems Ltd Zetcom AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

117 Exhibitors by Product and Service Conservation Material/ Services ARTEX Fine Art Services Dorfman Museum Figures, Inc Gaylord Archival Hollinger Metal Edge, Inc Sirma Americas Tru Vue, Inc Consulting Services Andoniadis Retail Services Bruynzeel Storage Systems Comprehensive Fire Technologies CREO Exhibits DVS, a division of Ross & Baruzzini Electrosonic Inc Exhibits Development Group GuestCurator Traveling Exhibitions.2818 HGA Architects and Engineers Institute for Human Centered Design Jack Rouse Associates JGL Food Service Consultants Lightswitch LORD Cultural Resources MGAC Mid-America Arts Alliance Museum Hack Natural History Museum International Engagement Preston Argus Ripley Entertainment Roto The Whiting-Turner Contracting Company WSP Digital Equipment & Services D3D Cinema/Birdly VR Dino-Lite Scopes Encurate Mobile Technology FanVision Entertainment Image Access Lp Videotel Digital Display Cases Art Display Essentials A Company Capitol Museum Services CASE[WERKS], LLC CCS Content Conversion Specialists GmbH Chicago Scenic Studios, Inc CK Valenti Designs ClickNetherfield Ltd CREO Exhibits Gaylord Archival GLASBAU HAHN America Goppion SPA Lexington, a Nassal Company MBA Design & Display Products Meyvaert Glass Engineering Pacific Studio, Inc Rainier Industries, Ltd Tru Vue, Inc Zone Display Cases Educational Programs/ Services 53TOM American Association for State and Local History American Society of Appraisers Anatomage Inc Association of Science- Technology Centers Blick Art Materials Chicago Booth Civic Scholars Program Learning Zen Marist College Merlan Exhibits Mid-America Arts Alliance Museums & Race Transformation and Justice Lounge Omaha Children s Museum Premier Exhibitions Science North Smithsonian Media Southeastern Museums Conference Starlab U.S. Citizenship and Immigration Services University of Oklahoma Extended Campus Western Museums Association Environmental/ Climate Control GLASBAU HAHN America Goppion SPA Marioff Zone Display Cases Exhibit Design American Museum of Natural History Available Light Body Worlds Breeze Creative LLC Chicago Scenic Studios, Inc Children s Museum of Pittsburgh Cincinnati Museum Center Curia Evergreen Exhibitions Fabryka Dekoracji Marcin Pietuch Hadley Exhibits Inc HealyKohler Design Ideum Imagine Exhibitions, Inc Institute for Human Centered Design Jack Rouse Associates LAND REC Lightswitch LORD Cultural Resources Luci Creative Minotaur Mazes New Amsterdam Omaha Children s Museum Ontario Science Centre Pacific Studio, Inc Premier Exhibitions Quatrefoil Associates, Inc Reich + Petch Design International Riggs Ward Design Roto Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 115

118 Exhibitors by Product and Service Science Museum of Minnesota Solid Light, Inc Split Rock Studios Stage Nine Design LLC Taylor Studios, Inc The Design Minds The Field Museum of Natural History The PRD Group Transformit Universal Services Associates, Inc West Office Exhibition Design Exhibit Display Systems Absolute Museum & Gallery Products Ltd Art Display Essentials A Company CASE[WERKS], LLC CCS Content Conversion Specialists GmbH ClickNetherfield Ltd GLASBAU HAHN America Goppion SPA Hadley Exhibits Inc MBA Design & Display Products Meyvaert Glass Engineering StabaArte Takiya Company, Ltd Universal Fiber Optic Lighting LLC Videotel Digital Yanks Mannequins LLC Exhibit Fabrication 3DPhotoWorks Beck Betty Brinn Children s Museum Body Worlds Capitol Museum Services Chicago Scenic Studios, Inc Cincinnati Museum Center CK Valenti Designs CREO Exhibits Exhibit Concepts, Inc Flying Fish Exhibits Hadley Exhibits Inc LAND REC Lexington, a Nassal Company Luci Creative Meyvaert Glass Engineering MGAC NatureMaker Ontario Science Centre Pacific Studio, Inc Rainier Industries, Ltd Roto Science Museum of Minnesota Smooth-On, Inc Solid Light, Inc Solomon Group Split Rock Studios Stage Nine Design LLC Takiya Company, Ltd Taylor Studios, Inc Transformit Universal Services Associates, Inc Fiber Optics Luxam Universal Fiber Optic Lighting LLC Figures/Mannequins/ Costumes Dorfman Museum Figures, Inc Smooth-On, Inc Taylor Studios, Inc Yanks Mannequins LLC Film/Video BPI Cortina Productions, Inc D3D Cinema/Birdly VR Electrosonic Inc Northern Light Productions Relative Scale Richard Lewis Media Group Silver Oaks Communications Food Service JGL Food Service Consultants Framing/Art Gallery Services Blick Art Materials Tru Vue, Inc Fundraising/Donor Development American Association for State and Local History Blackbaud, Inc DonorPerfect Fundraising Growth Platform Etix Guide By Cell Museum Hack Patron Technology Scentco, Inc Tessitura Network Veevart Furniture Blick Art Materials Delta Designs Ltd Museum & Library Furniture, LLC WINSTED Graphic & Web Design Alley Interactive Digital Cheetah Solutions, Inc Gallery Systems, Inc Institute for Human Centered Design Keepthinking Lucidea Argus Speak Creative AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

119 Exhibitors by Product and Service Graphic Design HealyKohler Design Speak Creative The Design Minds The PRD Group West Office Exhibition Design Green/Environmental Products Alliance Purchasing Cooperative Club Car, LLC Comprehensive Fire Technologies ERCO Lighting, Inc Lighting Services Inc Museum & Library Furniture, LLC NatureMaker PlaySTEAM Education Ltd Installation/Dismantling Luxam MGAC Museum & Library Furniture, LLC Instruments Dino-Lite Scopes Insurance Huntington T. Block Insurance Agency An AON Company Willis Towers Watson Interactive Content/ Products & Services 53TOM Alley Interactive American Museum of Natural History Angle Park, Inc Beck BPI Breeze Creative LLC Children s Museum of Pittsburgh CK Valenti Designs Cortina Productions, Inc envu Fabryka Dekoracji Marcin Pietuch Gretel Ideum Learning Zen Lexington, a Nassal Company Mad Systems Inc Merlan Exhibits Minotaur Mazes New Amsterdam Northern Light Productions Quatrefoil Associates, Inc Relative Scale Richard Lewis Media Group Riggs Ward Design Roto Silver Oaks Communications Speak Creative Universal Services Associates, Inc yu+co IT Integration Products and Services Alley Interactive CENTAMAN Systems Convergence, LLC Curia Dexibit envu Videotel Digital Lighting Available Light ERCO Lighting, Inc Ferguson Lighting Services Inc Lightswitch Luxam Solomon Group Universal Fiber Optic Lighting LLC Master Planning DVS, a division of Ross & Baruzzini Exhibits Development Group Fentress Architects GWWO Architects HealyKohler Design HGA Architects and Engineers Imagine Exhibitions, Inc Jack Rouse Associates Lightswitch LORD Cultural Resources Luci Creative Museums & Race Transformation and Justice Lounge Natural History Museum International Engagement Preston Argus Quatrefoil Associates, Inc Reich + Petch Design International Riggs Ward Design Roto Science Museum of Minnesota The Design Minds The PRD Group The Whiting-Turner Contracting Company West Office Exhibition Design Mobile Applications Digital Cheetah Solutions, Inc Encurate Mobile Technology Gretel Guide By Cell Guru ListenUp Audio Lucidea Argus OnCell Orpheo Voxnetwork USA Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 117

120 Exhibitors by Product and Service Multimedia 53TOM Acoustiguide, Inc Angle Park, Inc Cortina Productions, Inc Digitalis Education Solutions, Inc Eriksen Translations, Inc Magian Media Studio New Amsterdam Northern Light Productions Relative Scale Richard Lewis Media Group Science North Silver Oaks Communications Solid Light, Inc Tour-Mate Systems Videotel Digital yu+co Museum Store Merchandise & Services Andoniadis Retail Services Packing/Crating ARTEMIS Fine Art Services ARTEX Fine Art Services Transport Consultants Int l, Inc U.S. Art Company, Inc VIP Transport Fine Arts Services Photo Labs/ Services 3DPhotoWorks Photography/Photo Labs/Services art2art Circulating Exhibitions Point-of-Purchase Products & Services ACME Technologies Appetize Convergence, LLC Gateway Ticketing Systems, Inc Salient Systems Scentco, Inc Printing Services/ Banner/Murals Split Rock Studios Publishing Eriksen Translations, Inc SKINsoft Smithsonian Media Retail Products & Services Andoniadis Retail Services Betty Brinn Children s Museum Preston Argus Scentco, Inc Security Systems Acuity-VCT DVS, a division of Ross & Baruzzini.1840 Salient Systems SIEDLE WINSTED Shipping/Transportation ARTEMIS Fine Art Services ARTEX Fine Art Services Atlas Logistics Fedex Custom Critical Flying Fish Exhibits Museumspartner Transport Consultants Int l, Inc U.S. Art Company, Inc VIP Transport Fine Arts Services Signage/Wayfinders Absolute Museum & Gallery Products Ltd Art Display Essentials A Company CASE[WERKS], LLC envu Eriksen Translations, Inc Rainier Industries, Ltd Reich + Petch Design International Videotel Digital Simulators/Simulation Software NOITOM Software Appetize Blackbaud, Inc CCS Content Conversion Specialists GmbH CENTAMAN Systems Collector Systems, LLC Curia Dexibit Digital Cheetah Solutions, Inc Dino-Lite Scopes DonorPerfect Fundraising Growth Platform Gallery Systems, Inc Gateway Ticketing Systems, Inc Keepthinking Learning Zen Lucidea Argus Mad Systems Inc Magian Media Studio Minisis Inc Patron Technology Re:discovery Software, Inc Sirma Americas SKINsoft Tessitura Network Zetcom AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

121 Exhibitors by Product and Service STEM/Science Anatomage Inc Association of Science- Technology Centers LAND REC NOITOM PlaySTEAM Education Ltd Storage ARTEMIS Fine Art Services Bruynzeel Storage Systems Crystalizations Systems, Inc Delta Designs Ltd Spacesaver Corporation StabaArte Takiya Company, Ltd Transport Consultants Int l, Inc U.S. Art Company, Inc VIP Transport Fine Arts Services Telecommunications/ WiFi Connectivity Dexibit Touring Exhibitions 3DPhotoWorks Advanced Animations, LLC American Museum of Natural History Arizona-Sonora Desert Museum art2art Circulating Exhibitions Betty Brinn Children s Museum Body Worlds Capitol Museum Services Children s Museum of Pittsburgh Cincinnati Museum Center ClickNetherfield Ltd D3D Cinema/Birdly VR Distant Voices Etix Evergreen Exhibitions Exhibits Development Group Fedex Custom Critical Flying Fish Exhibits GuestCurator Traveling Exhibitions Hoffen Exhibitions Imagine Exhibitions, Inc Lightswitch Little Ray s Nature Centres MBA Design & Display Products Merlan Exhibits Mid-America Arts Alliance Minnesota Children s Museum Minotaur Mazes Museum of Science & Industry Museumspartner National Geographic Natural History Museum International Engagement NatureMaker Newseum Traveling Exhibits Ontario Science Centre PlaySTEAM Education Ltd Premier Exhibitions Ripley Entertainment Rock and Roll Hall of Fame & Museum SAQA Global Exhibitions SC Exhibitions Science North Smithsonian Institution Traveling Exhibition Service SITES Stage Nine Design LLC The Children s Museum of Indianapolis The Field Museum of Natural History The National WWII Museum The North Carolina Arboretum Exhibitions Travel Programs art2art Circulating Exhibitions Digitalis Education Solutions, Inc Evergreen Exhibitions Omaha Children s Museum Virtual/Augmented Reality Advanced Animations, LLC AlfaVision envu Guru ListenUp Audio NOITOM yu+co Visitor Services Absolute Museum & Gallery Products Ltd ACME Technologies Breeze Creative LLC FanVision Entertainment JGL Food Service Consultants Museum Hack Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 119

122 Advertiser Index ADVERTISER PAGE BOOTH AAM 2019 and 2020 Annual Meeting & MuseumExpo Inside Back Cover Alley Interactive Art Display Essentials A Company Center for the Future of Museums 87, Clars Auction Gallery DVS, a division of Ross & Baruzzini ERCO Lighting, Inc Exhibits Development Group GLASBAU HAHN America Huntington T. Block Insurance Agency An AON Company Imagine Exhibitions, Inc. Inside Front Cover 2918 Mesa Arts Center 10 MGAC Museum & Library Furniture, LLC Museums & Race New Amsterdam Relative Scale Roto Back Cover 2540 Rowman & Littlefield 68, (Alliance Bookstore) SAQA Global Exhibitions Seton Hall University 24 Smithsonian Media Solid Light, Inc Takiya USA TallyFi 57 The Children s Museum of Indianapolis The Guru The National WWII Museum University of California Press 24 Willis Towers Watson AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

123 Leadership and Partners Local Host Committee Sponsors The Alliance wishes to express appreciation to the following organizations that have generously supported the 2018 Local Host Committee in Phoenix in support of annual meeting activities. Local Host Committee For the first time in the American Alliance of Museums 112-year history, museum colleagues will be gathering in Phoenix for the 2018 Annual Meeting & MuseumExpo. Arizona museum colleagues realized that this was no small task, holding a great deal of significance for both the state and for the field. Their mission was to ensure that each attendee departs Phoenix with a deeper appreciation for the rich culture and heritage that exists in this vibrant desert city. The Host Committee s work included: Creating seven evening events, sixteen on-site insights and two full-day excursions to ensure that attendees have plenty of opportunities to become immersed in the state s amazing museum institutions Partnering with seventeen generous local museums and cultural institutions who are providing free general admission during the week for conference attendees so that the local museums are accessible for all attendees Commissioning an illustrated map of local museums, for use by attendees during the Annual Meeting plus the residents of and visitors to Arizona afterwards Recruiting and helping to manage 300 volunteers to make the Annual Meeting possible Partnering with a number of local businesses and institutions to showcase the best of Arizona hospitality Developing the Museums of the Urban Desert project, an online app developed by Arizona State University museum studies students to showcase the depth and breadth of the local museum community in Arizona Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 121

124 Leadership and Partners A sincere thank you to the Local Host Committee Co Chairs, Tina Marie Tentori, Director of Community Affairs, Arizona Public Service and Executive Director, APS Foundation and Chevy Humphrey, The Hazel A. Hare President & CEO of Arizona Science Center. Their leadership kept everyone moving in the same direction and kept the planning process fun and exciting! Their vision was to ensure that the 2018 Annual Meeting in Phoenix be an occasion to showcase the continual rise of museums and the remarkable educational work of museums across the United States. A special thank you to the Committee chairs who contributed significant time, thought leadership and wisdom to the planning efforts: Sunnee O Rork Event Chair Executive Director, i.d.e.a. Museum Emily Knapp Hospitality Chair Manager, Strategic Initiatives & Special Projects, Desert Botanical Garden Elizabeth Gerold Public Engagement Co-Chair Education & Programs Coordinator, Arizona State University, Deer Valley Petroglyph Preserve Richard Toon, PhD Public Engagement Co-Chair Director Museums and Museum Studies, Co-Director Center for Archaeology & Society School of Human Evolution & Social Change, Arizona State University Kate Wells Public Relations and Marketing Chair CEO, Children s Museum of Phoenix Kaela Sáenz Oriti Volunteer Chair The Gerry Grout Education Director, Phoenix Art Museum AAM also thanks all of the Local Host Committee institutions, their staff and leadership for their dedication, time, talent and resources over the last 18 months. APS Foundation Arizona Capitol Museum Arizona Citizens for the Arts Arizona Commission on the Arts Arizona Heritage Center at Papago Park Arizona Mining, Minerals & Natural Resource Education Museum Arizona Museum of Natural History Arizona Public Service Arizona Science Center Arizona State Archives Arizona-Sonora Desert Museum Arizona State University Art Museum Arizona State University Center for Archaeology & Society Arizona State University, Deer Valley Petroglyph Preserve Cave Creek Museum Central Arizona Museum Association Chandler Museum Children s Museum of Phoenix City of Phoenix Arts & Culture Cypress & Sage Advising Desert Botanical Garden Desert Caballeros Western Museum Downtown Phoenix Inc. Frank Lloyd Wright Foundation/Taliesin West George Washington Carver Museum & Cultural Center Gordon C. James Public Relations Halle Heart Children s Museum Heard Museum Heritage Square Huhugam Heritage Center i.d.e.a. Museum Martin Auto Museum Mayo Clinic for Humanities in Medicine & Historical Unit Mesa Contemporary Arts Museum Musical Instrument Museum Museum Association of Arizona Museum of Northern Arizona Phoenix Art Museum Phoenix Center for the Arts Phoenix Zoo Pueblo Grande Museum Red Note, Inc. Scottsdale Museum of Contemporary Art Tempe History Museum VisitPhoenix Western Spirit: Scottsdale s Museum of the West 122 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

125 Leadership and Partners National Program Committee The National Program Committee is responsible for the review and selection of program sessions and must ensure that the program reflects a thoughtful balance of topics. The committee is composed of individuals representing diverse professional expertise, regional affiliations, and types of institutions that have an overview of the entire museum field. Proposals are peer-reviewed and are given fair and honest appraisal to provide Annual Meeting participants with the most current thinking on a range of subjects. Thank you, 2018 National Program Committee. Stephanie Stebich 2018 National Program Committee Chair Margaret & Terry Stent Director Smithsonian American Art Museum Washington, DC Christian Adame Assistant Education Director Phoenix Art Museum Phoenix, AZ Manuel Alcala Head of Education Museo Tamayo Arte Contemporaneo Mexico D.F., Mexico Gail Asprodites Deputy Director for Finance and Administration New Orleans Museum of Art New Orleans, LA Dina Bailey Independent Museum Professional Atlanta, GA Carla Bitter Public Engagement Manager Museum of Flight Seattle, WA Julia Bland Chief Executive Officer Louisiana Children s Museum New Orleans, LA Cynthia Brown Vice President, Exhibitions Exhibitions International Twinsburg, OH Stephanie Brown Faculty MA in Museum Studies University of San Francisco Washington, DC James Burns Museum Adviser, Independent Curator and Scholar Tucson, AZ Linda Endersby Registrar/Collections Manager Museum of Art & Archaeology, University of Missouri Columbia Columbia, MO Rebecca Gilliam VP Visitor Experiences Minnetrista Muncie, IN Owen Glendening Associate Vice President of Education & Access National World War II Museum New Orleans, LA Susan Goganian Director Historic Beverly Beverly, MA Neal Johnson Senior Digital Projects Manager Bullock Texas State History Museum Austin, TX Sheri Levinsky-Raskin Assistant Vice President, Education & Evaluation Intrepid Sea-Air-Space Museum New York, NY, Peggy Martin Head of Design + Editorial Minneapolis Institute of Art Minneapolis, MN Rebecca Menlove Associate Director for Visitor Experience Natural History Museum of Utah University of Utah Salt Lake City, UT Ashley Miller Senior Director of Marketing & Sales The Mob Museum National Museum of Organized Crime & Law Enforcement Las Vegas, NV Samuel Moore Director of Public Programs Senator John Heinz History Center Pittsburgh, PA Lin Nelson-Mayson Director Goldstein Museum of Design University of Minnesota Saint Paul, MN Sunnee O Rork Executive Director i.d.e.a. Museum Mesa, AZ Mark Osterman Adult Learning and Engagement Manager Vizcaya Museum & Gardens Miami, FL James Pepper Henry CEO/Director American Indian Cultural Center & Museum Oklahoma City, OK Kristin Priscella Chief Strategy Officer Arizona Science Center Phoenix, AZ Carolyn Royston Director of Digital Isabella Stewart Gardner Museum Boston, MA Lisa Sasaki Director Asian Pacific American Center Washington, DC M. Cecile Shellman Diversity Catalyst Carnegie Museums of Pittsburgh Pittsburgh, PA Corey Timpson Vice President, Exhibitions, Research, and Design Canadian Museum for Human Rights Winnipeg, MB Leslie Tom Detroit Revitalization Fellow serving as Chief Sustainability Officer Charles H. Wright Museum of African American History Detroit, MI Shauna Tonkin Education Director Pacific Aviation Museum Pearl Harbor Honolulu, HI Richard Toon Director of Museum Studies Graduate Museum Studies Program Arizona State University Tempe, AZ Laureen Trainer Principal, Trainer Evaluation Adjunct Professor, University of Denver Denver, CO Zinnia Willits Director of Collections and Operations Gibbes Museum of Art Charleston, SC Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 123

126 Leadership and Partners 2018 Annual Meeting Fellows and AAM-Getty International Program Participants The Alliance is grateful to the following individuals and organizations that so generously contributed their support. We congratulate and welcome recipients of the AAM annual meeting fellowship programs! We are pleased to welcome 53 students and museum professionals who identify as underrepresented in the field, and 24 international museum professionals who work in art museums and/or with art collections. AAM Annual Meeting Fellows Tahnee Ahtoneharjo-Growingthunder, Curator, Oklahoma History Center Adrián Aldaba, Associate to the Director and Programs, Smithsonian Latino Center Elizabeth Antonellis, Bilingual Museum Educator, Harvard Museums of Science and Culture Andrea Boston, Communications Specialist, Baltimore Museum of Art Jessica Camhi, Community Assistance Fellow, Chinese Historical Society of New England Chris Cloud, Social Media and Community Manager, Walker Art Center Jennifer Dickerson, Curator of History, San Bernardino County Museum Sarah Dildine, Exhibitions Manager, Museum of Contemporary Art Santa Barbara Grayson Dirk, MA Candidate, University of Washington Museology Graduate Program Amber Emory, Education Outreach Facilitator, American Swedish Historical Museum Antoine Girard, Visitor Services Associate, The Broad Museum Herbert Jones, Volunteer & Intern Programs Manager, Museum of Fine Arts, Boston Traci Jones, Gallery Experience Manager, Birmingham Civil Rights Institute Josie Lopez, Curator, 516 ARTS Christina Martinez, Manager-Museum Programs and Events, Science Museum of Minnesota Lucien Darjeun Meadows, Foundation & Agency Relations Coordinator, Fort Collins Museum of Discovery Ivana Montenegro, Graduate Student, Museum of Texas Tech University Ximena Mora Ayon, Leonian Foundation Imaging Fellow, National Museum of Mexican Art 124 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

127 Leadership and Partners Ruben Moreno, Senior Preparator, Arizona State Museum Jeanine Pollard, Interpretive Planning Assistant, Museum of Contemporary Art Chicago Aysha Preston, Registrar, Museum of Contemporary Art North Miami Summer Sloane-Britt, Emily K. Rafferty Intern in Museum Administration, The Metropolitan Museum of Art Robert Smith III, Associate Director, National Public Housing Museum Cayla Sweeney, Archival Intern, Burchfield Penney Art Center Yohanna Tesfai, McDermott Graduate Intern for Gallery and Community Teaching, Dallas Museum of Art Samantha Theriault, Research Assistant, Randi Korn & Associates Cynthia Toledo, School Programs Manager, HistoryMiami Museum Julie Varee, Donor Relations Director, Anchorage Museum Hallie Winter, Curator, Osage Nation Museum Anna Woten, Collections and Reference Assistant, Atlanta History Center Arizona and Northwest New Mexico Fellows Adrienne Boggs, Education Coordinator, Farmington Museum Kylin Cummings, Curator of Collections, Sharlot Hall Museum Cindy Emmett, Chairperson, Clarkdale Historical Society and Museum Cynthia Gresser, Executive Director, The Smoki Museum of American Indian Art & Culture Carrie Gustavson, Director, Bisbee Mining & Historical Museum Heather Ingram, Assistant Director of Education, Arizona State Museum Amber King, Registrar, Museum of Northern Arizona Cherie Koss, Executive Director, River of Time Museum Dedric Lupe, Curator of Collections, Tohono O odham Nation Cultural Center and Museum Ann-Mary Lutzick, Director, Old Trails Museum/ Winslow Historical Society Holly Nicolaisen, Education Specialist, City of Tempe/ Tempe History Museum Alysa Ojeda, Marketing and PR Manager, Grand Canyon Association Stephen Reichardt, Exhibition Designer, City of Phoenix/ Pueblo Grande Museum Mindy Riesenberg, Director of Marketing and Communications, Grand Canyon Association Amanda Schlueter, Marketing and Membership Manager, Desert Caballeros Western Museum Anna Schneider, Membership Associate, Amerind Museum Tammy Snook, Park Manager/City Historian, Colorado River State Historic Park Stephen Spikes, Volunteer Coordinator/ Education Specialist, Tohono Chul Park Sherri Starkey, Director of Operations, Heritage Square Foundation Anthony Thibodeau, Anthropology Collections Manager, Museum of Northern Arizona Janeen Trevillyan, President, Sedona Heritage Museum Katie White, Preparator, Phoenix Art Museum Bart Wilsey, Director, Farmington Museum AAM-Getty International Program Participants Mostafa AlSaghir, General Director, Karnak Temples and the Avenue of the Sphinxes, Luxor, Egypt Elizabeth Alvarado Peña, Project Cultural Manager, Museo de Arte, Lima, Peru Hai An, Director of Exhibitions, Shanxi Folk Arts Museum, Taiyuan, China Yanjiv Avirmed, Deputy Director, The Mongolian National Art Gallery, Ulaanbaatar, Mongolia Alaa Bakeer, Curator and Head of Education Department, The Royal Carriages Museum at the Citadel, Cairo, Egypt Esther Chipashu, Curator, National Museums and Monuments of Zimbabwe, Harare, Zimbabwe Mariam Chkhaidze, Curator of Fine Arts Department, Georgia State Museum of Theatre, Music, Cinema and Choreography, Tbilisi, Georgia Abdelrahman ElSayed, Curator, National Museum of Egyptian Civilization, Giza, Egypt Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 125

128 Leadership and Partners Ximena Gallardo, Researcher of the Department of Collections, Museo Nacional de Bellas Artes, Santiago, Chile Marcela Giorla, Head of Education, Museum of Contemporary Art, Buenos Aires, Argentina Francisco Lerios Durón, Art Educator, Museo Tamayo, Mexico City Wesam Mansour Mohamed, Curator, Egyptian Museum, Cairo, Egypt Susana Mejía Restrepo, Coordinator of Programming and Communications, Museo Pedro Nel Gómez, Medellín, Colombia Agustina Meola, School and Institutions Coordinator, Museum of Modern Art, Buenos Aires, Argentina Milena Milošević Micić, Senior Curator, The Homeland Museum of Knjazevac, Knjazevac, Serbia Cristhian Alberto Molina Orjuela, Industrial Designer, University of Antioquia Museum, Medellín, Colombia Germán Paley, Community Outreach Coordinator, Museum of Modern Art, Buenos Aires, Argentina Tatiana Quevedo, Education Department Coordinator, Museum of Contemporary Art, Bogotá, Colombia Teresa Riccardi, Director, Museo de Artes Plásticas Eduardo Sívori, Buenos Aires, Argentina Paulina Roblero, Communication and Audience Engagement Manager, Museo Chileno de Arte Precolombino, Santiago, Chile Alisa Saisavetvaree, Curator, Queen Sirikit Museum of Textiles, Bangkok, Thailand Gabriela Santagostino, Education Assistant, Museo de Arte Latinoamericano, Buenos Aires, Argentina Ignacio Vazquez, Curator, Museo Memoria y Tolerancia, Mexico City, Mexico Gunjan Verma, Project Assistant, Indira Gandhi National Centre for the Arts, Delhi, India AAM Board of Directors AAM is governed by a Board of Directors elected by the members of the Alliance. We are grateful to the following individuals for their dedication and commitment to AAM and the museum field through their service on the AAM Board. CHAIR OF THE BOARD Douglas S. Jones, Florida Museum of Natural History VICE CHAIR Kippen de Alba Chu, Iolani Palace IMMEDIATE PAST CHAIR Kaywin Feldman, Minneapolis Institute of Art TREASURER Cinnamon Catlin-Legutko, Abbe Museum Devon Akmon, Arab American National Museum Robert M. Davis, DRMD Strategies, LLC Eduardo Díaz, Smithsonian Latino Center Christine A. Donovan, Northern Trust Company Berit N. Durler, San Diego Zoo Global Mark Edward, Hertzbach & Company, PA William T. Harris, Space Center Houston Chevy Humphrey, Arizona Science Center Eliza Benington Kozlowski, George Eastman Museum Lisa Yun Lee, National Public Housing Museum Judith Margles, Oregon Jewish Museum and Center for Holocaust Education Tonya Matthews, Michigan Science Center Kelly McKinley, Oakland Museum of California James Pepper Henry, The American Indian Cultural Center and Museum Lawrence Pijeaux, Independent Consultant Andrés Roldán, Corporacion Parque Explora Ruth Shelly, Portland Children s Museum Stephanie Stebich, Smithsonian American Art Museum Carlos Tortolero, National Museum of Mexican Art 126 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

129 Leadership and Partners Professional Network Sponsors The Alliance wishes to express appreciation to the following organizations and individuals that have generously contributed their support to the Professional Networks. Professional Network Leadership AAM thanks the individuals who provide leadership for the Professional Networks throughout the year, especially to the following chairs: Professional Network Council Chair: Ellen Endslow, Chester County Historical Society Professional Network Council Vice Chair: Mike Lesperance, The Design Minds, Inc. Collections Stewardship: John Simmons, Museologica Committee on Audience Research and Evaluation (CARE): Sarah Cohn, Aurora Consulting Committee on Museum Professional Training (COMPT): Polly McKenna-Cress, Please Touch Museum Curators Committee (CurCom): James Burns, Arizona Historical Society Development and Membership (DAM): Judith Gibbs, Baltimore Museum of Art Diversity Committee (DivCom): Cecile Shellman, Carnegie Museums of Pittsburgh Aletheia Wittman Educators Committee (EdCom): Anthony Pennay, The Ronald Reagan Presidential Foundation and Institute Historic Houses and Sites Network: Susan Goganian, Historic Beverly and Roy Young, George Washington s Mount Vernon Indigenous Peoples Museum Network: Stacey Halfmoon (Caddo), Ohio History Connection Latino Network: Margarita Sandino, Dixon Gallery and Gardens Leadership and Management Network: Wyona Lynch-McWhite, Arts Consulting Group Lesbian Gay Bisexual Transgender Queer Alliance (LGBTQ): Mike Lesperance, The Design Minds, Inc. Media & Technology (M&T): Neal Johnson, Bullock Texas State History Museum National Association for Museum Exhibition (NAME): Wayne LaBar, ALCHEMY Studio PIC Green: Stephanie Shapiro, Eagle Hill Consulting Public Relations and Marketing (PRAM): Tim Hallman, Asian Art Museum of San Francisco Security: Robert Carotenuto, New York Botanical Garden Small Museum Administrators (SMAC): Jason Illari, Cumberland County Historical Society Traveling Exhibitions Network (TEN): Cynthia Brown, Exhibitions International Heather Farnsworth, Ontario Science Centre Program information is subject to change. AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ 127

130 Leadership and Partners AAM Staff The American Alliance of Museums staff thanks you for joining us in Phoenix for the AAM 2018 Annual Meeting & MuseumExpo. We look forward to seeing you next year! Laura Lott, President and Chief Executive Officer Robert Stein, Executive Vice President, Chief Program Officer Arthur Affleck, Vice President, Development Brooke Leonard, Chief of Staff Elizabeth Merritt, Vice President, Strategic Foresight & Founding Director, Center for the Future of Museums Janet Vaughan, Vice President, Membership & Excellence Clara Allen, Meetings & Events Manager Carlos Arroyo Rodgriguez, Senior Web Developer Shelon Atwater, Assistant Director, Exhibits & Business Partnerships Evlyn Baker, Project Manager, Executive Office & Strategic Initiatives Carol Constantine, Director, Finance and Administration Ember Farber, Director, Advocacy Marjie George, Director, Member Services Eileen Goldspiel, Director, Institutional Giving Lauren H. Griffin, Member Services Manager Shelagh Grimshaw, Director, Development Julie Hart, Senior Director, Standards & Excellence Programs Kristen Hetherington, Accounting Manager Nicole Ivy, Director, Inclusion Joseph Klem, Director, Marketing & Communications Megan Lantz, Director, Content & Community Engagement Alicia Massey, Assistant Director, Meetings & Events Katherine McNamee, Director, Human Resources Marissa Monell, Development Assistant Veronica Mooney, Director, Meetings & Events Sage Morgan-Hubbard, FWB Fellow for Museums & P-12 Education Josh Morin, Director, IT and Application Services Dean Phelus, Senior Director, Leadership Programs Danyelle Rickard, Museum Assessment Program Officer Alexandra Roe, Project Manager, Strategic Initiatives Brianne Roth, Member Services Manager Rachael Sexton, Accountant and Office Manager Martha Sharma, Accreditation Program Officer Josette Souza, Marketing & Communications Manager Allison Titman, Accreditation Program Officer Cecelia Walls, Content & Editorial Strategist Susan Zwerling, Museum Assessment Program Officer 128 AAM 2018 Annual Meeting & MuseumExpo May 6 9 Phoenix, AZ Program information is subject to change.

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