Role Description. Indigenous Education Project Officer
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1 Role Description Indigenous Education Project Officer Cluster Division/Branch/Unit Location Trade and Investment Australian Museum Lifelong Learning Sydney CBD Classification/Grade/Band Clerk 5/6 Senior Executive Work Level Standards: Services / Operational Delivery Kind of Employment ANZSCO Code Role Number PCAT Code Date of Approval Indigenous Education Officer Agency Website The Australian Museum operates within the NSW Department of Trade and Investment. The Museum provides access, engagement and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region. The Australian Museum s purpose is to be a place of exploration and discovery, inspiring responsibility for our world by promoting knowledge, understanding and enjoyment of science, nature and culture. Primary purpose of the role The primary purpose of this role is to research, design, develop and deliver Education Programs for education groups, visiting the Museum to ensure that they provide an enjoyable and positive learning experience. Engage in face to face delivery of education programs for a diverse range of audiences including adults and children from K-12 to maintain and maximise the use of Museum services and information by schools, TAFE and tertiary institutions for educational purposes. Provide education programs and information using the Museum s web and outreach services such as Museum on the Road, to effectively communicate science to education groups and contribute to the Museum s overall Public Program and education initiatives. Key accountabilities Provide information for research, design, development and evaluation learning programs and resources to maintain and increase the use of the Museum by all education and visitor groups, with particular reference to indigenous Programs. Ensure that learning programs and resources are relevant, innovative, accurate and attractive and can be adapted to meet the needs of diverse target audiences. Communicate with a range of audiences to enhance the understanding of indigenous culture, science and natural history. Provide input on appropriate learning strategies and topics for Museum programs across the Museum by participating in committees/project teams. Assist with the development and maintenance of outreach programs to support the Museum s rural and regional programs, with particular reference to indigenous Programs. 1
2 Ensure, in collaboration with the Lifelong Learning team, that relevant NSW education curricula needs, Museum and Government policies are incorporated into learning programs. Participate in marketing and promotion opportunities linked with expanding education group visits and use of Museum internal and external learning programs. Assist the Head of Lifelong Learning to develop the strategic direction for learning programs, with particular reference to indigenous Programs. Ensure that equal employment opportunity principles and work health and safety standards are applied to the learning programs and resources. Key challenges This position faces a number of challenges. These include: Short time frames in which to develop new and innovative resources and learning programs that can be targeted and adapted for different audiences, reflect the NSW School s syllabus and curricula and play a significant role in increasing Museum audience and visitation. Staying abreast of curricula changes and Board of Studies and Department of Education and Training priorities to ensure currency and relevance of programs and plan for future needs. Being able to work on a number of learning programs/activities at the same time and balancing quality with timeliness. Co-ordinating and obtaining input from a variety of sources to ensure accurate and timely programs and resources. Maintaining open lines of communication with other sections of the Museum in particular Front of House Services and visiting teachers to ensure positive experiences for all and to encourage appropriate behaviour and management of large and diverse education groups visiting the Museum. Key relationships Who Internal Head of Lifelong Learning Education Project Officer External Cultural Institutions Why Provide strategic and operational advice to influence decisions regarding education programs. Provide team support regarding education programs Represent Museum interests Work in partnership to deliver change Role dimensions Decision making Workloads and projects are allocated on a consultative basis with the Manager, Learning Services. On a day to day basis the position holder will make decisions on how to meet timetable demands and develop teaching resources and materials. After discussion with the Manager, Learning Services, the position holder makes decisions about the direction and content of educational programs, the timing and production of new materials, involvement in teacher in-services, previews and seminars. The position holder would identify resources required for learning programs and materials and make recommendation on the purchase/allocation of these resources. Role Description 2
3 Reporting line The Indigenous Education Project Officer reports to the Head, Lifelong Learning of the Australian Museum. Direct reports Reporting to the Indigenous Education Project Officer and the Head of Lifelong Learning is the Indigenous Education Assistant. Budget/Expenditure None Essential requirements 1. Understanding and knowledge of Aboriginal history, heritage issues and Indigenous studies in addition to knowledge of current issues in the environment. An interest in the natural sciences is desirable. 2. Extensive knowledge on current education theory and practice from early childhood to adult and must have a good knowledge of issues in natural history and the environment and culture 3. Excellent teaching, presentation and facilitation skills and excellent oral and written communication to relate messages across a broad audience ranging from 5 years of age to adults. 4. Good skills in being able to adapt information to audience needs without time to prepare presentations. Long and shortterm planning skills to identify new and innovative ways in which the Museum can provide learning programs. 5. Demonstrated negotiation and leadership skills to co-ordinate large, diverse groups and maintain relationships with the various internal and external stakeholders involved in the delivery of learning programs or those who are the intended audience. 6. They also require experience in researching and developing learning and educational programs suitable for adults and children and in judging audience needs and interpreting cultural information so that, it can be understood by a range of audiences. 7. Teaching qualifications are essential or have completed tertiary qualifications in a relevant indigenous field Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at This role also utilises an occupation specific capability set which contains information from the Skills Framework for the Information Age (SFIA). The capability set is available at This role also utilises an occupation specific capability set. Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. NSW Public Sector Capability Framework Role Description 3
4 Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Adept Adept foundational foundational Occupation / profession specific capabilities Capability Set Category and Sub-category Level and Code Occupation / profession specific capabilities Capability Set Role Description 4
5 Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Value Diversity Relationships Communicate Effectively Relationships Commit to Customer Service Relationships Work Collaboratively Results Plan and Prioritise Be responsive to diverse experiences, perspectives, values and beliefs and listen to others' individual viewpoints Seek input from others who may have different perspectives and needs Adapt well in diverse environments Focus on key points and speak in 'Plain English' Clearly explain and present ideas and arguments Listen to others when they are speaking and ask appropriate, respectful questions Monitor own and others' non-verbal cues and adapt where necessary Prepare written material that is well structured and easy to follow by the intended audience Communicate routine technical information clearly Adept Take responsibility for delivering high quality customer-focused services Understand customer perspectives and ensure responsiveness to their needs Identify customer service needs and implement solutions Find opportunities to co-operate with internal and external parties to improve outcomes for customers Maintain relationships with key customers in area of expertise Connect and collaborate with relevant stakeholders within the community Adept Encourage a culture of recognising the value of collaboration Build co-operation and overcome barriers to information sharing and communication across teams/units Share lessons learned across teams/units Identify opportunities to work collaboratively with other teams/units to solve issues and develop better processes and approaches to work Understand the team/unit objectives and align operational activities accordingly Initiate, and develop team goals and plans and use feedback to inform future planning Respond proactively to changing circumstances and adjust plans and schedules when necessary Consider the implications of immediate and longer term organisational issues and how these might impact on the achievement of team/unit goals Accommodate and respond with initiative to changing priorities and Role Description 5
6 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Results Think and Solve Problems operating environments Research and analyse information and make recommendations based on relevant evidence Identify issues that may hinder completion of tasks and find appropriate solutions Be willing to seek out input from others and share own ideas to achieve best outcomes Identify ways to improve systems or processes which are used by the team/unit Occupation specific capability set (Skills Framework for the Information Age SFIA) Category and Sub-Category Level and Code Level Descriptions Occupation / profession specific capabilities Role Description 6
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