Kristin Hill June 17, 2015
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1 Lean Construction Institute Provider Number H561 A Lean Introductory / A Deeper Look at Target Value Design and Delivery DSGNFRM Kristin Hill June 17, 2015
2 4 Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-aia members are available upon request. for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation. This course is registered with AIA CES
3 Copyright Materials This presentation is protected by US and International Copyright laws. Reproduction, distribution, display and use of the presentation without written permission of the speaker is prohibited. InsideOut Consulting, Inc The Lean Construction Institute 2015
4 Course Description This presentation will identify Lean project delivery as an "operating system," based in principles and use of appropriate tools. Participants will recognize that Lean is about understanding value and eliminating waste. The overview is focused on the practical implementation of Lean approaches, including examples of how teams actually implement Lean. A deeper look at Target Value Design will explain that TVD is a disciplined management practice to be used throughout the project to assure that the facility meets the operational needs and values of the users, is delivered within the allowable budget, and promotes innovation throughout the process to increase value and eliminate waste.
5 Learning Objectives At the end of the this course, participants will be able to: 1. Participants will understand that Lean is an operating system comprised of principles and tools, and recognize how the principles are relevant to the efficiency of design and construction that results in improved worksite safety, and positive response among building users. 2. Participants will understand and be able to utilize the Last Planner System for collaborative planning in design and construction, and apply the Big Room concept for improved collaboration. Participants will recognize how improved collaboration during the design process results in less accidental injury, and promotes physical, mental and social well-being on building sites. 3. Participants will analyze the concepts and tools of Target Value Design and Delivery, highlighted with practical, real world application of TVD on project work. Participants will understand how Lean practices create more efficient and safer work sites with less waste. 4. Participants will identify Set-Based Design as a streamlined design approach, and explain the role of building trust in improving schedule and cost in project delivery. Participants will learn how a shift in thinking and behavior creates respect for people, resulting in a built environment that better considers and serves the user.
6 Lean in Design Conference June 17-18, :00 Introductions 1:20 Intro Lean Operating System 2:00 Break (15 minutes) 2:15 Intro Lean Tools - TVD 3:30 Break (15 minutes) 3:45 Continue Lean Tools - Planning 4:30 Plus/Delta & Wrap-up 5:00 Adjourn
7
8 Missed Schedules & Budgets Risk is High Traditional Delivery Safety is an Issue Rework/Waste More Execution Problems Teamwork is Unreliable Customers are Not Satisfied Profit Margins are Shrinking
9 Deliver w/in Schedule & Budget Collaborative Risk Management Lean Delivery Safer Sites Less Rework/Waste Fewer Execution Problems Team-wide Reliability Customers Realize Greater Value Company Realizes Greater Profits
10 OAR Model for Collaboration (from Newfield Network) The Observer you are sees certain actions to take to produce results 13
11 Shift Perspective Shift Language Shift Thinking Shift Behavior
12 Texoma Medical Center First UHS Lean Project Conditions of Satisfaction Results Reduce cost by $4 mil overall goal $94 mil Deliver in 17 months November 2009 No Punch List Final construction cost $97.9 mil $1.7 mil Savings Pool $7 mil in Value Adds Delivered first week December Despite 87 rain days No Punch List at Owner Turn-over No Injuries No RFI s No Change Orders 4 Minor Recordable Injuries 190 RFI s 40 Related to early Steel Package Many Confirming $1.4 mil in change orders $1.1 mil Owner Driven No Rework Rework greatly minimized collaborative efforts
13 Tale of Two Projects Same time, city, architect Different contractor, delivery method Traditional Delivery Fairmount 54 Beds Lean Delivery Horsham 60 Beds $8,828,677 Bid Day $8,206,072 Predicted Cost 30 Change Requests 3 Change Requests $677,758 Change Order Costs $9,500,000 Final Cost $175,925/ Bed - $36,181 Change Order Deductions $8,169,891 Final Cost $136,165/ Bed
14 Temecula Valley Hospital % below market cost 30% operational cost improvement 200%+ increase in labor productivity 7 IFOA partners Rapid improvement Exceptional team work Lots of FUN
15 Three Elements Operating System Lean Construction Institute Used with permission
16
17
18 Lean Fundamentals Intense focus on understanding value from the Customer s perspective Delivering value & eliminating waste in the process Continuous improvement of processes Shift in thinking and behaving supported by tools Respect for people
19 14 Principles 8Wastes
20 Current Reality Manufacturing Construction Productive Time Waste 57% Productive Time Waste 12% Source: Construction Industry Institute 2004
21 8 Wastes 1. Overproduction/Underproduction 2. Waiting 3. Unnecessary transport or conveyance 4. Over or incorrect processing 5. Excess inventory 6. Unnecessary movement 7. Defects 8. Unused employee creativity
22 Identify Waste in Design Processes 27
23 Continuous Improvement
24
25
26 Economics of Trust From The Speed of Trust Trust = Speed Cost Trust = Speed Cost YouTube - Stephen Covey - Leading at the Speed of Trust
27 Trust Quotient Trust Advisor Field book Trust Quotient TQ = Credibility + Reliability + Intimacy Self - Orientation For Example: Mother Teresa TQ: 10,000 Vladimir Putin TQ: 10 Source: Curt F. Dale Seminar
28 Project Promise A project is a very big promise delivered by people in an ever changing network of promises
29 Conditions of Satisfaction (CoS) Language Act of Making a Promise CoS are measurable statements that tell the project delivery team what tests a project must pass to be accepted as a success. No compromise goals This YET That Basis of decision-making for team Post in Team Space
30
31
32 Big Room
33 Effective Big Room An Effective Big Room supports the collaborative behavior of a team intensely focused on advancing work. Agenda - Collaborative What, Who, When, Expected Outcome Facilitation/Leadership Rotate/Share Rules of Engagement Accountable Conditions of Satisfaction Action Logs
34
35 Target Value Design (TVD) A management approach that drives design to deliver to defined customer values within project constraints. Drive out Waste Innovate Sound Decision Making Drive Value Drive Value YET Drive Cost
36 Set Target Cost Design to Target Project Phases Project Definition Business Case (deliver X for Y) Go No/Go Validation Go No/Go Design Development/Documentation Owner s Project Budget Design Budget Construction Budget On-going Cost Model On-going Cost Model Build to Target Go No/Go Construction/Production Commission/Turnover
37 Design Phase Pricing Models SD DD CD Pricing Construction Traditional Pricing/ Value Engineering Model TVD Design Model
38 Lack of Communication Why? What? How? Owner Architect Contractor
39 High Communication Why? What? How?
40 Organization Cluster Formation Community Public Relations User Operations Site Equipment Project Operations INTEGRATED TEAM Structural Core / Shell Interiors Build-out MEP/FP IS-IT
41 Cluster Teams Example Cross -Discipline Cluster (Structural) Cluster (MEP) Structural Engineer - Leader Architect Owner PM Construction Manager Mechanical MEP Engineers - Leaders Architect Owner PM Construction Manager Structural Skin Note: Clusters include Owner Stakeholders Cluster (IT) Electrical Engineer- Leader Architect Owner PM Owner IT Representative Construction Manager
42 Collaborative Design Conversation
43 A3 Dashboard Management 62
44 Collaboratively develop Path to Target Target Value Design Trade Est Target Most Probable Savings Concrete 3,504,798 3,200,000 3,200, ,798 Steel 4,355,000 4,350,000 4,355,000 0 Millwork 1,933,550 1,668,000 1,596, ,188 Window 856, ,500 1,077, ,956 Stucco 1,194, ,000 1,027, ,462 Doors 1,982,988 1,785,000 1,900,000-82,988 Kitchen Equipment 1,200,000 1,200,000 1,100, ,000 Lab Phara Casework 405, , , ,000 P Tube 314, , ,000-31,700 15,746,812 14,579,500 14,789, ,180
45 Scratch Your Head Problem Solving
46 Low Tech Logs Hot Topics Risks/Costs Path Back
47 Hot Topics
48 Risks/Costs
49 Path Back
50 Target Value Tracking Target Current Delta
51 Product Development for the Lean Enterprise, Michael Kennedy
52 Set-Based Solutions From CPR Program
53 Last Responsible Moment Pull-Planning Design Phase Construction Phase Last Responsible Moment for Decision Last Responsible Moment for Change
54 Collaborative Decision-Making Sets and Decision-making: Building location & shape 14 Alternatives Showers 4 Alternatives Sheet vinyl flooring 5 Alternatives Roof structure 7 Alternatives Skin 9 Alternatives Tools: A3 s Choosing by Advantages (CBA)
55 A3 Thinking for Decision-Making Title Background Problem Statement Target Condition Collaborators Analysis Proposal Follow-up PDCA
56 Simple A3
57 Choosing by Advantages Factors Alternatives Criteria
58 Collaborative Risk Management Identify Mitigate Track Share
59 Risks Risk Estimate $ Risk Level City Development Plan & Architectural Review process delays $30,000 Med Community response to project during planning commission $10,000 Low Shared parking requirements with TMC $250,000 Low Program & scope changes $100,000 High Material cost escalation (5%) $100,000 High Procurement of remaining traders & partners $80,000 Low Plenum return in an I-2 Occupancy Refurbish existing patient units Total $570,000 86
60
61 Coordinating Action Last Planner System
62 Collaborative Planning Foundation by which the team collectively organizes the actions required to meet their goals Plans are nothing; Planning is everything. -Dwight D. Eisenhower Planning is the act of conversation that leads to well-coordinated action.
63 RESEARCH FINDING FROM EARLY 90 s 54 % of commitments made on construction projects were completed on time 2010 Lean Construction Institute
64 WHY USE LAST PLANNER SYSTEM? Lean Construction Institute
65 Last Planner System 5-Connected Conversations Construction Phase Master Scheduling Set milestones SHOULD Phase Pull Planning Specify handoffs CAN Look Ahead Planning Make work ready WILL Weekly Work Planning Make promises DID Learning/Improving PPC/Variance
66 Last Planner System 5-Connected Conversations Design Phase Master Scheduling Set milestones SHOULD Phase Pull Planning Specify handoffs CAN Design Cycle Planning Plan 2-3 weeks WILL Weekly Work Planning Make promises DID Learning/Improving PPC/Variance
67 Milestone Schedule Phase Pull Plan (Should) Continuously Advance 2-3 Week Cycles (Can) Work Register & Constraint Log Check in Sessions (Will) Percent Plan Complete PPC (Did)
68 Focus on expected outcomes/value Planning is done in a pull manner Work is made to flow Planning & execution are connected through conversation Last Planner System Creating the Value Stream People doing work- plan the work Based on making reliable commitments Manage constraints and variance Perfection Plan-Do-Check-Act (PDCA) cycle built-in
69 What is Pull-Planning? Working from a target completion date (milestone) backwards, tasks are defined and sequenced so that their completion releases work of others It is preformed by requests for work to be done
70 Milestone Plan Should
71 Pull-Planning Design Should
72 Pull-Planning Design Milestone Milestone Milestone
73 Pull-Planning Design Schematic phase Newbie team Constrained schedule 90-95% PPC average Detailed Pull to Milestone
74 Elements of Sticky Design Phase Color code sticky by discipline Swim lane from milestone & request Make sure your request has a promise Name Duration MY PROMISE What I will Deliver Be specific Small batch Delivery Date MY REQUEST (S) What I need from others Be specific Person /date
75
76
77
78 Last Planner System 5-Connected Conversations Design Phase Master Scheduling Set milestones SHOULD Phase Pull Planning Specify handoffs CAN Design Cycle Planning Plan 2-3 weeks WILL Weekly Work Planning Make promises DID Learning/Improving PPC/Variance
79 promises constraint log ref # due date promiser Will
80 Work Plan with Constraint Log
81 Deliver the plan 1. What promises did you fulfill? 2. What promises will you fulfill? 3. What are your constraints or concerns? 4. Are you on track overall? Will Did
82 Track PPC 100% Team: PPC PPC 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 4/11/2014 4/18/2014 4/25/2014 5/2/2014 5/9/2014 5/16/2014 5/23/2014 5/30/2014 6/6/2014 6/13/2014 Session Date Did
83 Track PPC Did
84
85 Contact Information Kristin Hill InsideOut Consulting, Inc
86 This concludes The American Institute of Architects Continuing Education Systems Course Lean Construction Institute
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