Kristin Hill June 17, 2015

Size: px
Start display at page:

Download "Kristin Hill June 17, 2015"

Transcription

1 Lean Construction Institute Provider Number H561 A Lean Introductory / A Deeper Look at Target Value Design and Delivery DSGNFRM Kristin Hill June 17, 2015

2 4 Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-aia members are available upon request. for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation. This course is registered with AIA CES

3 Copyright Materials This presentation is protected by US and International Copyright laws. Reproduction, distribution, display and use of the presentation without written permission of the speaker is prohibited. InsideOut Consulting, Inc The Lean Construction Institute 2015

4 Course Description This presentation will identify Lean project delivery as an "operating system," based in principles and use of appropriate tools. Participants will recognize that Lean is about understanding value and eliminating waste. The overview is focused on the practical implementation of Lean approaches, including examples of how teams actually implement Lean. A deeper look at Target Value Design will explain that TVD is a disciplined management practice to be used throughout the project to assure that the facility meets the operational needs and values of the users, is delivered within the allowable budget, and promotes innovation throughout the process to increase value and eliminate waste.

5 Learning Objectives At the end of the this course, participants will be able to: 1. Participants will understand that Lean is an operating system comprised of principles and tools, and recognize how the principles are relevant to the efficiency of design and construction that results in improved worksite safety, and positive response among building users. 2. Participants will understand and be able to utilize the Last Planner System for collaborative planning in design and construction, and apply the Big Room concept for improved collaboration. Participants will recognize how improved collaboration during the design process results in less accidental injury, and promotes physical, mental and social well-being on building sites. 3. Participants will analyze the concepts and tools of Target Value Design and Delivery, highlighted with practical, real world application of TVD on project work. Participants will understand how Lean practices create more efficient and safer work sites with less waste. 4. Participants will identify Set-Based Design as a streamlined design approach, and explain the role of building trust in improving schedule and cost in project delivery. Participants will learn how a shift in thinking and behavior creates respect for people, resulting in a built environment that better considers and serves the user.

6 Lean in Design Conference June 17-18, :00 Introductions 1:20 Intro Lean Operating System 2:00 Break (15 minutes) 2:15 Intro Lean Tools - TVD 3:30 Break (15 minutes) 3:45 Continue Lean Tools - Planning 4:30 Plus/Delta & Wrap-up 5:00 Adjourn

7

8 Missed Schedules & Budgets Risk is High Traditional Delivery Safety is an Issue Rework/Waste More Execution Problems Teamwork is Unreliable Customers are Not Satisfied Profit Margins are Shrinking

9 Deliver w/in Schedule & Budget Collaborative Risk Management Lean Delivery Safer Sites Less Rework/Waste Fewer Execution Problems Team-wide Reliability Customers Realize Greater Value Company Realizes Greater Profits

10 OAR Model for Collaboration (from Newfield Network) The Observer you are sees certain actions to take to produce results 13

11 Shift Perspective Shift Language Shift Thinking Shift Behavior

12 Texoma Medical Center First UHS Lean Project Conditions of Satisfaction Results Reduce cost by $4 mil overall goal $94 mil Deliver in 17 months November 2009 No Punch List Final construction cost $97.9 mil $1.7 mil Savings Pool $7 mil in Value Adds Delivered first week December Despite 87 rain days No Punch List at Owner Turn-over No Injuries No RFI s No Change Orders 4 Minor Recordable Injuries 190 RFI s 40 Related to early Steel Package Many Confirming $1.4 mil in change orders $1.1 mil Owner Driven No Rework Rework greatly minimized collaborative efforts

13 Tale of Two Projects Same time, city, architect Different contractor, delivery method Traditional Delivery Fairmount 54 Beds Lean Delivery Horsham 60 Beds $8,828,677 Bid Day $8,206,072 Predicted Cost 30 Change Requests 3 Change Requests $677,758 Change Order Costs $9,500,000 Final Cost $175,925/ Bed - $36,181 Change Order Deductions $8,169,891 Final Cost $136,165/ Bed

14 Temecula Valley Hospital % below market cost 30% operational cost improvement 200%+ increase in labor productivity 7 IFOA partners Rapid improvement Exceptional team work Lots of FUN

15 Three Elements Operating System Lean Construction Institute Used with permission

16

17

18 Lean Fundamentals Intense focus on understanding value from the Customer s perspective Delivering value & eliminating waste in the process Continuous improvement of processes Shift in thinking and behaving supported by tools Respect for people

19 14 Principles 8Wastes

20 Current Reality Manufacturing Construction Productive Time Waste 57% Productive Time Waste 12% Source: Construction Industry Institute 2004

21 8 Wastes 1. Overproduction/Underproduction 2. Waiting 3. Unnecessary transport or conveyance 4. Over or incorrect processing 5. Excess inventory 6. Unnecessary movement 7. Defects 8. Unused employee creativity

22 Identify Waste in Design Processes 27

23 Continuous Improvement

24

25

26 Economics of Trust From The Speed of Trust Trust = Speed Cost Trust = Speed Cost YouTube - Stephen Covey - Leading at the Speed of Trust

27 Trust Quotient Trust Advisor Field book Trust Quotient TQ = Credibility + Reliability + Intimacy Self - Orientation For Example: Mother Teresa TQ: 10,000 Vladimir Putin TQ: 10 Source: Curt F. Dale Seminar

28 Project Promise A project is a very big promise delivered by people in an ever changing network of promises

29 Conditions of Satisfaction (CoS) Language Act of Making a Promise CoS are measurable statements that tell the project delivery team what tests a project must pass to be accepted as a success. No compromise goals This YET That Basis of decision-making for team Post in Team Space

30

31

32 Big Room

33 Effective Big Room An Effective Big Room supports the collaborative behavior of a team intensely focused on advancing work. Agenda - Collaborative What, Who, When, Expected Outcome Facilitation/Leadership Rotate/Share Rules of Engagement Accountable Conditions of Satisfaction Action Logs

34

35 Target Value Design (TVD) A management approach that drives design to deliver to defined customer values within project constraints. Drive out Waste Innovate Sound Decision Making Drive Value Drive Value YET Drive Cost

36 Set Target Cost Design to Target Project Phases Project Definition Business Case (deliver X for Y) Go No/Go Validation Go No/Go Design Development/Documentation Owner s Project Budget Design Budget Construction Budget On-going Cost Model On-going Cost Model Build to Target Go No/Go Construction/Production Commission/Turnover

37 Design Phase Pricing Models SD DD CD Pricing Construction Traditional Pricing/ Value Engineering Model TVD Design Model

38 Lack of Communication Why? What? How? Owner Architect Contractor

39 High Communication Why? What? How?

40 Organization Cluster Formation Community Public Relations User Operations Site Equipment Project Operations INTEGRATED TEAM Structural Core / Shell Interiors Build-out MEP/FP IS-IT

41 Cluster Teams Example Cross -Discipline Cluster (Structural) Cluster (MEP) Structural Engineer - Leader Architect Owner PM Construction Manager Mechanical MEP Engineers - Leaders Architect Owner PM Construction Manager Structural Skin Note: Clusters include Owner Stakeholders Cluster (IT) Electrical Engineer- Leader Architect Owner PM Owner IT Representative Construction Manager

42 Collaborative Design Conversation

43 A3 Dashboard Management 62

44 Collaboratively develop Path to Target Target Value Design Trade Est Target Most Probable Savings Concrete 3,504,798 3,200,000 3,200, ,798 Steel 4,355,000 4,350,000 4,355,000 0 Millwork 1,933,550 1,668,000 1,596, ,188 Window 856, ,500 1,077, ,956 Stucco 1,194, ,000 1,027, ,462 Doors 1,982,988 1,785,000 1,900,000-82,988 Kitchen Equipment 1,200,000 1,200,000 1,100, ,000 Lab Phara Casework 405, , , ,000 P Tube 314, , ,000-31,700 15,746,812 14,579,500 14,789, ,180

45 Scratch Your Head Problem Solving

46 Low Tech Logs Hot Topics Risks/Costs Path Back

47 Hot Topics

48 Risks/Costs

49 Path Back

50 Target Value Tracking Target Current Delta

51 Product Development for the Lean Enterprise, Michael Kennedy

52 Set-Based Solutions From CPR Program

53 Last Responsible Moment Pull-Planning Design Phase Construction Phase Last Responsible Moment for Decision Last Responsible Moment for Change

54 Collaborative Decision-Making Sets and Decision-making: Building location & shape 14 Alternatives Showers 4 Alternatives Sheet vinyl flooring 5 Alternatives Roof structure 7 Alternatives Skin 9 Alternatives Tools: A3 s Choosing by Advantages (CBA)

55 A3 Thinking for Decision-Making Title Background Problem Statement Target Condition Collaborators Analysis Proposal Follow-up PDCA

56 Simple A3

57 Choosing by Advantages Factors Alternatives Criteria

58 Collaborative Risk Management Identify Mitigate Track Share

59 Risks Risk Estimate $ Risk Level City Development Plan & Architectural Review process delays $30,000 Med Community response to project during planning commission $10,000 Low Shared parking requirements with TMC $250,000 Low Program & scope changes $100,000 High Material cost escalation (5%) $100,000 High Procurement of remaining traders & partners $80,000 Low Plenum return in an I-2 Occupancy Refurbish existing patient units Total $570,000 86

60

61 Coordinating Action Last Planner System

62 Collaborative Planning Foundation by which the team collectively organizes the actions required to meet their goals Plans are nothing; Planning is everything. -Dwight D. Eisenhower Planning is the act of conversation that leads to well-coordinated action.

63 RESEARCH FINDING FROM EARLY 90 s 54 % of commitments made on construction projects were completed on time 2010 Lean Construction Institute

64 WHY USE LAST PLANNER SYSTEM? Lean Construction Institute

65 Last Planner System 5-Connected Conversations Construction Phase Master Scheduling Set milestones SHOULD Phase Pull Planning Specify handoffs CAN Look Ahead Planning Make work ready WILL Weekly Work Planning Make promises DID Learning/Improving PPC/Variance

66 Last Planner System 5-Connected Conversations Design Phase Master Scheduling Set milestones SHOULD Phase Pull Planning Specify handoffs CAN Design Cycle Planning Plan 2-3 weeks WILL Weekly Work Planning Make promises DID Learning/Improving PPC/Variance

67 Milestone Schedule Phase Pull Plan (Should) Continuously Advance 2-3 Week Cycles (Can) Work Register & Constraint Log Check in Sessions (Will) Percent Plan Complete PPC (Did)

68 Focus on expected outcomes/value Planning is done in a pull manner Work is made to flow Planning & execution are connected through conversation Last Planner System Creating the Value Stream People doing work- plan the work Based on making reliable commitments Manage constraints and variance Perfection Plan-Do-Check-Act (PDCA) cycle built-in

69 What is Pull-Planning? Working from a target completion date (milestone) backwards, tasks are defined and sequenced so that their completion releases work of others It is preformed by requests for work to be done

70 Milestone Plan Should

71 Pull-Planning Design Should

72 Pull-Planning Design Milestone Milestone Milestone

73 Pull-Planning Design Schematic phase Newbie team Constrained schedule 90-95% PPC average Detailed Pull to Milestone

74 Elements of Sticky Design Phase Color code sticky by discipline Swim lane from milestone & request Make sure your request has a promise Name Duration MY PROMISE What I will Deliver Be specific Small batch Delivery Date MY REQUEST (S) What I need from others Be specific Person /date

75

76

77

78 Last Planner System 5-Connected Conversations Design Phase Master Scheduling Set milestones SHOULD Phase Pull Planning Specify handoffs CAN Design Cycle Planning Plan 2-3 weeks WILL Weekly Work Planning Make promises DID Learning/Improving PPC/Variance

79 promises constraint log ref # due date promiser Will

80 Work Plan with Constraint Log

81 Deliver the plan 1. What promises did you fulfill? 2. What promises will you fulfill? 3. What are your constraints or concerns? 4. Are you on track overall? Will Did

82 Track PPC 100% Team: PPC PPC 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 4/11/2014 4/18/2014 4/25/2014 5/2/2014 5/9/2014 5/16/2014 5/23/2014 5/30/2014 6/6/2014 6/13/2014 Session Date Did

83 Track PPC Did

84

85 Contact Information Kristin Hill InsideOut Consulting, Inc

86 This concludes The American Institute of Architects Continuing Education Systems Course Lean Construction Institute

Introduction on Lean, six sigma and Lean game. Remco Paulussen, Statistics Netherlands Anne S. Trolie, Statistics Norway

Introduction on Lean, six sigma and Lean game. Remco Paulussen, Statistics Netherlands Anne S. Trolie, Statistics Norway Introduction on Lean, six sigma and Lean game Remco Paulussen, Statistics Netherlands Anne S. Trolie, Statistics Norway 1 Lean is. a philosophy a method a set of tools Waste reduction User value Create

More information

Major Milestones, Team Activities, and Individual Deliverables

Major Milestones, Team Activities, and Individual Deliverables Major Milestones, Team Activities, and Individual Deliverables Milestone #1: Team Semester Proposal Your team should write a proposal that describes project objectives, existing relevant technology, engineering

More information

M55205-Mastering Microsoft Project 2016

M55205-Mastering Microsoft Project 2016 M55205-Mastering Microsoft Project 2016 Course Number: M55205 Category: Desktop Applications Duration: 3 days Certification: Exam 70-343 Overview This three-day, instructor-led course is intended for individuals

More information

The Lean And Six Sigma Sinergy

The Lean And Six Sigma Sinergy International Journal for Quality research UDK- 658.5 / 006.83 Short Scientific Paper (1.03) The Lean And Six Sigma Sinergy Mirko Sokovic 1) D. Pavletic 2) 1) University of Ljubljana, 2) University of

More information

Council of Educational Facilities Planners, International

Council of Educational Facilities Planners, International Council of Educational Facilities Planners, International Case Study: Design of Hudson Bend Middle School, Lake Travis ISD How to Transform Cells and Bells into 21 st Century Learning CEFPI is a Registered

More information

Lean Six Sigma Innovative Safety Management

Lean Six Sigma Innovative Safety Management Session No. 561 Introduction Lean Six Sigma Innovative Safety Management Peter G. Furst, MBA, RA, CSP, ARM, REA Liberty Mutual Group Pleasanton, California The organization s safety effort is to create

More information

We Are a Place People Can Call Their Medical Home

We Are a Place People Can Call Their Medical Home Going Lean Agenda Introduction and Objectives Borgess Ambulatory Care and its Guiding Principles Overview of Lean Thinking Benefits of Value-Stream Mapping Transforming Office Practice Outcomes What We

More information

Book Review: Build Lean: Transforming construction using Lean Thinking by Adrian Terry & Stuart Smith

Book Review: Build Lean: Transforming construction using Lean Thinking by Adrian Terry & Stuart Smith Howell, Greg (2011) Book Review: Build Lean: Transforming construction using Lean Thinking by Adrian Terry & Stuart Smith. Lean Construction Journal 2011 pp 3-8 Book Review: Build Lean: Transforming construction

More information

Measurement & Analysis in the Real World

Measurement & Analysis in the Real World Measurement & Analysis in the Real World Tools for Cleaning Messy Data Will Hayes SEI Robert Stoddard SEI Rhonda Brown SEI Software Solutions Conference 2015 November 16 18, 2015 Copyright 2015 Carnegie

More information

Software Development Plan

Software Development Plan Version 2.0e Software Development Plan Tom Welch, CPC Copyright 1997-2001, Tom Welch, CPC Page 1 COVER Date Project Name Project Manager Contact Info Document # Revision Level Label Business Confidential

More information

On Human Computer Interaction, HCI. Dr. Saif al Zahir Electrical and Computer Engineering Department UBC

On Human Computer Interaction, HCI. Dr. Saif al Zahir Electrical and Computer Engineering Department UBC On Human Computer Interaction, HCI Dr. Saif al Zahir Electrical and Computer Engineering Department UBC Human Computer Interaction HCI HCI is the study of people, computer technology, and the ways these

More information

Listening to your members: The member satisfaction survey. Presenter: Mary Beth Watt. Outline

Listening to your members: The member satisfaction survey. Presenter: Mary Beth Watt. Outline Listening to your members: The satisfaction survey Listening to your members: The member satisfaction survey Presenter: Mary Beth Watt 1 Outline Introductions Members as customers Member satisfaction survey

More information

It s a lean life! The Journey

It s a lean life! The Journey It s a lean life! The Journey What is LEAN? Lean Tools-5S, Takt time, Kaizen, SMED, A3, JIT, KANBAN Using the scientific method to continuously improve the business and other related parts of the entire

More information

English Language Arts Summative Assessment

English Language Arts Summative Assessment English Language Arts Summative Assessment 2016 Paper-Pencil Test Audio CDs are not available for the administration of the English Language Arts Session 2. The ELA Test Administration Listening Transcript

More information

Editor s Welcome. Summer 2016 Lean Six Sigma Innovation. You Deserve More. Lean Innovation: The Art of Making Less Into More

Editor s Welcome. Summer 2016 Lean Six Sigma Innovation. You Deserve More. Lean Innovation: The Art of Making Less Into More Summer 2016 Lean Six Sigma Innovation Editor s Welcome Lean Innovation: The Art of Making Less Into More Continuous improvement in business is about more than just a set of operational principles to increase

More information

Executive Guide to Simulation for Health

Executive Guide to Simulation for Health Executive Guide to Simulation for Health Simulation is used by Healthcare and Human Service organizations across the World to improve their systems of care and reduce costs. Simulation offers evidence

More information

Centennial Middle School (CMS) Design Advisory Team (DAT)

Centennial Middle School (CMS) Design Advisory Team (DAT) Centennial Middle School (CMS) Design Advisory Team (DAT) Project No: 281.003 Meeting Date: 11-01-10 Issue Date: 11-29-10 Page: 1 of 4 MEETING MINUTES Project: Boulder Valley School District - Centennial

More information

Green Belt Curriculum (This workshop can also be conducted on-site, subject to price change and number of participants)

Green Belt Curriculum (This workshop can also be conducted on-site, subject to price change and number of participants) Green Belt Curriculum (This workshop can also be conducted on-site, subject to price change and number of participants) Notes: 1. We use Mini-Tab in this workshop. Mini-tab is available for free trail

More information

FACILITIES & FINANCING: THE GOOD, THE BAD, AND THE UGLY... Jennifer Afdahl Rice Jonathan Dean, Ed. D. David Sciaretta, Ed. D.

FACILITIES & FINANCING: THE GOOD, THE BAD, AND THE UGLY... Jennifer Afdahl Rice Jonathan Dean, Ed. D. David Sciaretta, Ed. D. FACILITIES & FINANCING: THE GOOD, THE BAD, AND THE UGLY... Jennifer Afdahl Rice Jonathan Dean, Ed. D. David Sciaretta, Ed. D. March 2015 Agenda The O Farrell Charter Schools Albert Einstein Academies Public

More information

CEE 2050: Introduction to Green Engineering

CEE 2050: Introduction to Green Engineering Green and sustainable are two of the buzzwords of your generation. These words reflect real and widespread challenges related to water, natural resources, transportation, energy, global health, and population.

More information

PROVIDENCE UNIVERSITY COLLEGE

PROVIDENCE UNIVERSITY COLLEGE BACHELOR OF BUSINESS ADMINISTRATION (BBA) WITH CO-OP (4 Year) Academic Staff Jeremy Funk, Ph.D., University of Manitoba, Program Coordinator Bruce Duggan, M.B.A., University of Manitoba Marcio Coelho,

More information

Driving Competitiveness. Delivering Growth and Sustainable Jobs. 29 May 2013 Dublin Castle, Ireland

Driving Competitiveness. Delivering Growth and Sustainable Jobs. 29 May 2013 Dublin Castle, Ireland Driving Competitiveness Delivering Growth and Sustainable Jobs 29 May 2013 Dublin Castle, Ireland Driving Competitiveness at SteriPack Cormac Kinahan BRIEF INTRODUCTION TO STERIPACK Established in 1994,

More information

Module Title: Managing and Leading Change. Lesson 4 THE SIX SIGMA

Module Title: Managing and Leading Change. Lesson 4 THE SIX SIGMA Module Title: Managing and Leading Change Lesson 4 THE SIX SIGMA Learning Objectives: At the end of the lesson, the students should be able to: 1. Define what is Six Sigma 2. Discuss the brief history

More information

Examining the Structure of a Multidisciplinary Engineering Capstone Design Program

Examining the Structure of a Multidisciplinary Engineering Capstone Design Program Paper ID #9172 Examining the Structure of a Multidisciplinary Engineering Capstone Design Program Mr. Bob Rhoads, The Ohio State University Bob Rhoads received his BS in Mechanical Engineering from The

More information

Tale of Two Tollands

Tale of Two Tollands Tale of Two Tollands 3-14-2017 State of Connecticut Enrollment trends Tolland Public School Enrollment Enrollment 2006-2016 3141 3131 3149 3151 3054 2954 2837 2733 2657 2599 2484 FY 2006-07 FY 2007-08

More information

Clinical Quality in EMS. Noah J. Reiter, MPA, EMT-P EMS Director Lenox Hill Hospital (Rice University 00)

Clinical Quality in EMS. Noah J. Reiter, MPA, EMT-P EMS Director Lenox Hill Hospital (Rice University 00) Clinical Quality in EMS Noah J. Reiter, MPA, EMT-P EMS Director Lenox Hill Hospital (Rice University 00) Presentation Overview Rationale Definitions Philosophy Prerequisites for a Successful Program The

More information

Managing Sustainable Operations MGMT 410 Bachelor of Business Administration (Sustainable Business Practices) Business Administration Program

Managing Sustainable Operations MGMT 410 Bachelor of Business Administration (Sustainable Business Practices) Business Administration Program Managing Sustainable Operations MGMT 410 Bachelor of Business Administration (Sustainable Business Practices) Business Administration Program Course Outline COURSE IMPLEMENTATION DATE: September 2010 OUTLINE

More information

UVA Office of University Building Official. Annual Report

UVA Office of University Building Official. Annual Report UVA Office of University Building Official Annual Report 2009-2010 Introduction The University of Virginia Office of University Building Official (OUBO) is charged with the administration of the Virginia

More information

STABILISATION AND PROCESS IMPROVEMENT IN NAB

STABILISATION AND PROCESS IMPROVEMENT IN NAB STABILISATION AND PROCESS IMPROVEMENT IN NAB Authors: Nicole Warren Quality & Process Change Manager, Bachelor of Engineering (Hons) and Science Peter Atanasovski - Quality & Process Change Manager, Bachelor

More information

Scott Foresman Addison Wesley. envisionmath

Scott Foresman Addison Wesley. envisionmath PA R E N T G U I D E Scott Foresman Addison Wesley envisionmath Homeschool bundle includes: Student Worktext or Hardcover MindPoint Quiz Show CD-ROM Teacher Edition CD-ROM Because You Know What Matters

More information

ACCOUNTING FOR MANAGERS BU-5190-AU7 Syllabus

ACCOUNTING FOR MANAGERS BU-5190-AU7 Syllabus HEALTH CARE ADMINISTRATION MBA ACCOUNTING FOR MANAGERS BU-5190-AU7 Syllabus Winter 2010 P LYMOUTH S TATE U NIVERSITY, C OLLEGE OF B USINESS A DMINISTRATION 1 Page 2 PLYMOUTH STATE UNIVERSITY College of

More information

PERFORMING ARTS. Unit 2 Proposal for a commissioning brief Suite. Cambridge TECHNICALS LEVEL 3. L/507/6467 Guided learning hours: 60

PERFORMING ARTS. Unit 2 Proposal for a commissioning brief Suite. Cambridge TECHNICALS LEVEL 3. L/507/6467 Guided learning hours: 60 2016 Suite Cambridge TECHNICALS LEVEL 3 PERFORMING ARTS Unit 2 Proposal for a commissioning brief L/507/6467 Guided learning hours: 60 Version 1 September 2015 ocr.org.uk/performingarts LEVEL 3 UNIT 2:

More information

Visit us at:

Visit us at: White Paper Integrating Six Sigma and Software Testing Process for Removal of Wastage & Optimizing Resource Utilization 24 October 2013 With resources working for extended hours and in a pressurized environment,

More information

Behaviors: team learns more about its assigned task and each other; individual roles are not known; guidelines and ground rules are established

Behaviors: team learns more about its assigned task and each other; individual roles are not known; guidelines and ground rules are established Stages of Team Development Each team will experience all four stages of development. Not all teams will choose a leader. In that situation, the team must establish a collaborative process for getting through

More information

Continuing Education Unit Program Course Catalog

Continuing Education Unit Program Course Catalog Continuing Education Unit Program 2016 Course Catalog Continuing Education Unit (CEU) Course Catalog TABLE OF CONTENTS Overview 3 CEU Program 4 Design 5 Alexander Girard 6 A Night with Nelson 6 Eames Design:

More information

D Road Maps 6. A Guide to Learning System Dynamics. System Dynamics in Education Project

D Road Maps 6. A Guide to Learning System Dynamics. System Dynamics in Education Project D-4506-5 1 Road Maps 6 A Guide to Learning System Dynamics System Dynamics in Education Project 2 A Guide to Learning System Dynamics D-4506-5 Road Maps 6 System Dynamics in Education Project System Dynamics

More information

SMALL GROUPS AND WORK STATIONS By Debbie Hunsaker 1

SMALL GROUPS AND WORK STATIONS By Debbie Hunsaker 1 SMALL GROUPS AND WORK STATIONS By Debbie Hunsaker 1 NOTES: 2 Step 1: Environment First: Inventory your space Why: You and your students will be much more successful during small group instruction if you

More information

An Introduction to Simio for Beginners

An Introduction to Simio for Beginners An Introduction to Simio for Beginners C. Dennis Pegden, Ph.D. This white paper is intended to introduce Simio to a user new to simulation. It is intended for the manufacturing engineer, hospital quality

More information

Northern Kentucky University Department of Accounting, Finance and Business Law Financial Statement Analysis ACC 308

Northern Kentucky University Department of Accounting, Finance and Business Law Financial Statement Analysis ACC 308 Northern Kentucky University Department of Accounting, Finance and Business Law Financial Statement Analysis ACC 308 SEMESTER: Fall 2014 INSTRUCTOR: Dr. J.C. Thompson, e-mail duke@qx.net OFFICE HOURS:

More information

College Pricing. Ben Johnson. April 30, Abstract. Colleges in the United States price discriminate based on student characteristics

College Pricing. Ben Johnson. April 30, Abstract. Colleges in the United States price discriminate based on student characteristics College Pricing Ben Johnson April 30, 2012 Abstract Colleges in the United States price discriminate based on student characteristics such as ability and income. This paper develops a model of college

More information

Certified Six Sigma Professionals International Certification Courses in Six Sigma Green Belt

Certified Six Sigma Professionals International Certification Courses in Six Sigma Green Belt Certification Singapore Institute Certified Six Sigma Professionals Certification Courses in Six Sigma Green Belt ly Licensed Course for Process Improvement/ Assurance Managers and Engineers Leading the

More information

IT4305: Rapid Software Development Part 2: Structured Question Paper

IT4305: Rapid Software Development Part 2: Structured Question Paper UNIVERSITY OF COLOMBO, SRI LANKA UNIVERSITY OF COLOMBO SCHOOL OF COMPUTING DEGREE OF BACHELOR OF INFORMATION TECHNOLOGY (EXTERNAL) Academic Year 2014/2015 2 nd Year Examination Semester 4 IT4305: Rapid

More information

The Seven Habits of Effective Iterative Development

The Seven Habits of Effective Iterative Development The Seven Habits of Effective Iterative Development by Eric Lopes Cardozo Director, Empulsys In his book The Seven Habits of Highly Effective People, 1 Stephen Covey describes seven related principles

More information

Program Proposal Construction Technology Construction Carpenter Diploma. Hazard Community and Technical College

Program Proposal Construction Technology Construction Carpenter Diploma. Hazard Community and Technical College Program Proposal Construction Technology Construction Carpenter Diploma Hazard Community and Technical College March 9-10, 2017 Kentucky Community and Technical College System Proposal for Initiation of

More information

FRESNO COUNTY INTELLIGENT TRANSPORTATION SYSTEMS (ITS) PLAN UPDATE

FRESNO COUNTY INTELLIGENT TRANSPORTATION SYSTEMS (ITS) PLAN UPDATE FRESNO COUNTY INTELLIGENT TRANSPORTATION SYSTEMS (ITS) PLAN UPDATE DELIVERABLE NO. 1 PROJECT PLAN FRESNO COUNTY, CALIFORNIA Prepared for Fresno Council of Governments 2035 Tulare Street, Suite 201 Fresno,

More information

COURSE TITLE: FOOD & BEVERAGE OPERATIONS AND MANAGEMENT COURSE CODE: HP FB OM DESCRIPTION

COURSE TITLE: FOOD & BEVERAGE OPERATIONS AND MANAGEMENT COURSE CODE: HP FB OM DESCRIPTION SCHOOL OF HOSPITALITY DEPARTMENT OF RESTAURANT, FOOD AND BEVERAGE MANAGEMENT COURSE TITLE: FOOD & BEVERAGE OPERATIONS AND MANAGEMENT COURSE CODE: HP FB OM 400 3 semester credits 1. DESCRIPTION This course

More information

The Role of Architecture in a Scaled Agile Organization - A Case Study in the Insurance Industry

The Role of Architecture in a Scaled Agile Organization - A Case Study in the Insurance Industry Master s Thesis for the Attainment of the Degree Master of Science at the TUM School of Management of the Technische Universität München The Role of Architecture in a Scaled Agile Organization - A Case

More information

ACCOUNTING FOR MANAGERS BU-5190-OL Syllabus

ACCOUNTING FOR MANAGERS BU-5190-OL Syllabus MASTER IN BUSINESS ADMINISTRATION ACCOUNTING FOR MANAGERS BU-5190-OL Syllabus Fall 2011 P LYMOUTH S TATE U NIVERSITY, C OLLEGE OF B USINESS A DMINISTRATION 1 Page 2 PLYMOUTH STATE UNIVERSITY College of

More information

Colorado State University Department of Construction Management. Assessment Results and Action Plans

Colorado State University Department of Construction Management. Assessment Results and Action Plans Colorado State University Department of Construction Management Assessment Results and Action Plans Updated: Spring 2015 Table of Contents Table of Contents... 2 List of Tables... 3 Table of Figures...

More information

Massachusetts Hospital Lean Network

Massachusetts Hospital Lean Network Extending Your Lean Journey through Design and Construction Projects Nick Masci, Dacon Paul Fallon, TRO JB January 22, 2013 AGENDA Introductions and Definitions Concepts Strength of cross collaboration

More information

Project Management for Rapid e-learning Development Jennifer De Vries Blue Streak Learning

Project Management for Rapid e-learning Development Jennifer De Vries Blue Streak Learning 601 Project Management for Rapid e-learning Development Jennifer De Vries Blue Streak Learning Produced by Tips, Tricks, and Techniques for Rapid e-learning Development Project Management for Rapid elearning

More information

Certified Six Sigma - Black Belt VS-1104

Certified Six Sigma - Black Belt VS-1104 Certified Six Sigma - Black Belt VS-1104 Certified Six Sigma - Black Belt Professional Certified Six Sigma - Black Belt Professional Certification Code VS-1104 Vskills certification for Six Sigma - Black

More information

Problem Solving for Success Handbook. Solve the Problem Sustain the Solution Celebrate Success

Problem Solving for Success Handbook. Solve the Problem Sustain the Solution Celebrate Success Problem Solving for Success Handbook Solve the Problem Sustain the Solution Celebrate Success Problem Solving for Success Handbook Solve the Problem Sustain the Solution Celebrate Success Rod Baxter 2015

More information

University of Groningen. Systemen, planning, netwerken Bosman, Aart

University of Groningen. Systemen, planning, netwerken Bosman, Aart University of Groningen Systemen, planning, netwerken Bosman, Aart IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document

More information

Minutes of the one hundred and thirty-eighth meeting of the Accreditation Committee held on Tuesday 2 December 2014.

Minutes of the one hundred and thirty-eighth meeting of the Accreditation Committee held on Tuesday 2 December 2014. SCOTTISH QUALIFICATIONS AUTHORITY ACCREDITATION COMMITTEE 2 DECEMBER 2014 Minutes of the one hundred and thirty-eighth meeting of the Accreditation Committee held on Tuesday 2 December 2014. Members *Ms

More information

Student Transportation

Student Transportation The district has not developed systems to evaluate transportation activities and improve operations. In addition, the district needs to systematically replace its aging buses. Conclusion The Manatee County

More information

Document number: 2013/ Programs Committee 6/2014 (July) Agenda Item 42.0 Bachelor of Engineering with Honours in Software Engineering

Document number: 2013/ Programs Committee 6/2014 (July) Agenda Item 42.0 Bachelor of Engineering with Honours in Software Engineering Document number: 2013/0006139 Programs Committee 6/2014 (July) Agenda Item 42.0 Bachelor of Engineering with Honours in Software Engineering Program Learning Outcomes Threshold Learning Outcomes for Engineering

More information

San Francisco County Weekly Wages

San Francisco County Weekly Wages San Francisco County Weekly Wages Focus on Post-Recession Recovery Q 3 205 Update Produced by: Marin Economic Consulting March 6, 206 Jon Haveman, Principal 45-336-5705 or Jon@MarinEconomicConsulting.com

More information

EVIDENCE BASED DESIGN FOR ELEMENTARY & SECONDARY SCHOOLS. PETER C. LIPPMAN, Assoc. AIA, REFP JCJ Architecture

EVIDENCE BASED DESIGN FOR ELEMENTARY & SECONDARY SCHOOLS. PETER C. LIPPMAN, Assoc. AIA, REFP JCJ Architecture EVIDENCE BASED DESIGN FOR ELEMENTARY & SECONDARY SCHOOLS PETER C. LIPPMAN, Assoc. AIA, REFP JCJ Architecture CEFPI is a Registered Provider with The American Institute of Architects Continuing Education

More information

Current and potential designers, contractors, construction and project managers, and concessions operators

Current and potential designers, contractors, construction and project managers, and concessions operators INTENDED AUDIENCE SFO employees Current and potential designers, contractors, construction and project managers, and concessions operators All other stakeholders in the outcomes of SFO s design and construction

More information

FRED DOUGLAS MASON III

FRED DOUGLAS MASON III FRED DOUGLAS MASON III 1117 WHITELOCK STREET BALTIMORE, MARYLAND 21217 410-669-4919 home 443-742-0734 cell fredmason3@verizon.net EXPERIENCE Ammon Heisler Sachs architects Intern Architect/Construction

More information

Persuasive writing about no homework on weekends. AP Essay Writing Tips..

Persuasive writing about no homework on weekends. AP Essay Writing Tips.. Persuasive writing about no homework on weekends. AP Essay Writing Tips.. Persuasive writing about no homework on weekends >>>CLICK HERE

More information

CATALOG WinterAddendum

CATALOG WinterAddendum CATALOG WinterAddendum 2013-2014 School of Continuing Education North Orange County Community College District Volume Two Published Quarterly December 2013 www.sce.edu Price: Available online only at no

More information

MAILCOM Las Vegas. October 2-4, Senior Director, Proposal Management BrightKey, Inc.

MAILCOM Las Vegas. October 2-4, Senior Director, Proposal Management BrightKey, Inc. MAILCOM Las Vegas October 2-4, 2017 CRS#: LD250 Session: Mystery Solved! Cracking the Case on Productivity Day/Date: Tuesday, October 3, 2017 Round/Time: Round 5, 11:30am-12:30pm Presented By: Sally S.

More information

University Library Collection Development and Management Policy

University Library Collection Development and Management Policy University Library Collection Development and Management Policy 2017-18 1 Executive Summary Anglia Ruskin University Library supports our University's strategic objectives by ensuring that students and

More information

Conceptual Framework: Presentation

Conceptual Framework: Presentation Meeting: Meeting Location: International Public Sector Accounting Standards Board New York, USA Meeting Date: December 3 6, 2012 Agenda Item 2B For: Approval Discussion Information Objective(s) of Agenda

More information

Augusta Independent Board of Education August 11, :00 PM 207 Bracken Street Augusta, KY

Augusta Independent Board of Education August 11, :00 PM 207 Bracken Street Augusta, KY Attendance Taken at 6:00 PM: Present Board Members: Ms. Jacqueline Hopkins Mrs. Dionne Laycock Mrs. Chasity Saunders Board Members: 1. Call to Order Augusta Independent Board of Education August 11, 2016

More information

APPENDIX A: Process Sigma Table (I)

APPENDIX A: Process Sigma Table (I) APPENDIX A: Process Sigma Table (I) 305 APPENDIX A: Process Sigma Table (II) 306 APPENDIX B: Kinds of variables This summary could be useful for the correct selection of indicators during the implementation

More information

Empowering Public Education Through Online Learning

Empowering Public Education Through Online Learning May 27, 2009 Empowering Public Education Through Online Learning Peter Stewart Curtis Johnson Agenda Introduction Curtis Johnson, Author Curtis has written a business style book about the education market

More information

The Condition of College & Career Readiness 2016

The Condition of College & Career Readiness 2016 The Condition of College and Career Readiness This report looks at the progress of the 16 ACT -tested graduating class relative to college and career readiness. This year s report shows that 64% of students

More information

Friday, October 3, 2014 by 10: a.m. EST

Friday, October 3, 2014 by 10: a.m. EST REQUEST FOR PROPOSALS FOR MARKETING/EVENT PLANNING/CONSULTING SERVICES RFP No. 09-10-2014 SUBMISSIONS ARE DUE AT THE ADDRESS SHOWN BELOW NO LATER THAN Friday, October 3, 2014 by 10: a.m. EST At Woodmere

More information

Practice Examination IREB

Practice Examination IREB IREB Examination Requirements Engineering Advanced Level Elicitation and Consolidation Practice Examination Questionnaire: Set_EN_2013_Public_1.2 Syllabus: Version 1.0 Passed Failed Total number of points

More information

Welcome. Paulo Goes Dean, Eller College of Management Welcome Our region

Welcome. Paulo Goes Dean, Eller College of Management Welcome Our region Welcome. Paulo Goes Dean, Welcome. Our region Outlook for Tucson Patricia Feeney Executive Director, Southern Arizona Market Chase George W. Hammond, Ph.D. Director, University of Arizona 1 Visit the award-winning

More information

WP 2: Project Quality Assurance. Quality Manual

WP 2: Project Quality Assurance. Quality Manual Ask Dad and/or Mum Parents as Key Facilitators: an Inclusive Approach to Sexual and Relationship Education on the Home Environment WP 2: Project Quality Assurance Quality Manual Country: Denmark Author:

More information

SCT Banner Financial Aid Needs Analysis Training Workbook January 2005 Release 7

SCT Banner Financial Aid Needs Analysis Training Workbook January 2005 Release 7 SCT HIGHER EDUCATION SCT Banner Financial Aid Needs Analysis Training Workbook January 2005 Release 7 Confidential Business Information --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

More information

Independent Assurance, Accreditation, & Proficiency Sample Programs Jason Davis, PE

Independent Assurance, Accreditation, & Proficiency Sample Programs Jason Davis, PE Independent Assurance, Accreditation, & Proficiency Sample Programs Jason Davis, PE Field Quality Assurance Administrator, LA DOTD Materials Lab Louisiana Transportation Conference 2016 Words found in

More information

WORK OF LEADERS GROUP REPORT

WORK OF LEADERS GROUP REPORT WORK OF LEADERS GROUP REPORT ASSESSMENT TO ACTION. Sample Report (9 People) Thursday, February 0, 016 This report is provided by: Your Company 13 Main Street Smithtown, MN 531 www.yourcompany.com INTRODUCTION

More information

For Portfolio, Programme, Project, Risk and Service Management. Integrating Six Sigma and PRINCE Mike Ward, Outperfom

For Portfolio, Programme, Project, Risk and Service Management. Integrating Six Sigma and PRINCE Mike Ward, Outperfom For Portfolio, Programme, Project, Risk and Service Management Integrating Six Sigma and PRINCE2 2009 Mike Ward, Outperfom White Paper July 2009 2 Integrating Six Sigma and PRINCE2 2009 Abstract A number

More information

Georgia Tech College of Management Project Management Leadership Program Eight Day Certificate Program: October 8-11 and November 12-15, 2007

Georgia Tech College of Management Project Management Leadership Program Eight Day Certificate Program: October 8-11 and November 12-15, 2007 Proven Methods for Project Planning, Scheduling and Control Managing Project Risk Project Managers as Agents of Change and Innovation Georgia Tech College of Management Project Management Leadership Program

More information

Journal title ISSN Full text from

Journal title ISSN Full text from Title listings ejournals Management ejournals Database and Specialist ejournals Collections Emerald Insight Management ejournals Database Journal title ISSN Full text from Accounting, Finance & Economics

More information

Everton Library, Liverpool: Market assessment and project viability study 1

Everton Library, Liverpool: Market assessment and project viability study 1 Everton Library, Liverpool: Market assessment and project viability study 1 Chapter 1: Executive summary Introduction 1.1 This executive summary provides a précis of a Phase 3 Market Assessment and Project

More information

Like much of the country, Detroit suffered significant job losses during the Great Recession.

Like much of the country, Detroit suffered significant job losses during the Great Recession. 36 37 POPULATION TRENDS Economy ECONOMY Like much of the country, suffered significant job losses during the Great Recession. Since bottoming out in the first quarter of 2010, however, the city has seen

More information

Core Strategy #1: Prepare professionals for a technology-based, multicultural, complex world

Core Strategy #1: Prepare professionals for a technology-based, multicultural, complex world Wright State University College of Education and Human Services Strategic Plan, 2008-2013 The College of Education and Human Services (CEHS) worked with a 25-member cross representative committee of faculty

More information

CORRELATION FLORIDA DEPARTMENT OF EDUCATION INSTRUCTIONAL MATERIALS CORRELATION COURSE STANDARDS / BENCHMARKS. 1 of 16

CORRELATION FLORIDA DEPARTMENT OF EDUCATION INSTRUCTIONAL MATERIALS CORRELATION COURSE STANDARDS / BENCHMARKS. 1 of 16 SUBJECT: Career and Technical Education GRADE LEVEL: 9, 10, 11, 12 COURSE TITLE: COURSE CODE: 8909010 Introduction to the Teaching Profession CORRELATION FLORIDA DEPARTMENT OF EDUCATION INSTRUCTIONAL MATERIALS

More information

INTERNAL MEDICINE IN-TRAINING EXAMINATION (IM-ITE SM )

INTERNAL MEDICINE IN-TRAINING EXAMINATION (IM-ITE SM ) INTERNAL MEDICINE IN-TRAINING EXAMINATION (IM-ITE SM ) GENERAL INFORMATION The Internal Medicine In-Training Examination, produced by the American College of Physicians and co-sponsored by the Alliance

More information

Construction Management

Construction Management 468 College of Engineering and Computing Undergraduate Catalog 2010-2011 Construction Management Irtishad U. Ahmad, Ph.D., P.E., Professor and Chairperson Syed M. Ahmed, Ph.D., Associate Professor and

More information

Statistical Analysis of Climate Change, Renewable Energies, and Sustainability An Independent Investigation for Introduction to Statistics

Statistical Analysis of Climate Change, Renewable Energies, and Sustainability An Independent Investigation for Introduction to Statistics 5/22/2012 Statistical Analysis of Climate Change, Renewable Energies, and Sustainability An Independent Investigation for Introduction to Statistics College of Menominee Nation & University of Wisconsin

More information

Ministry of Education, Republic of Palau Executive Summary

Ministry of Education, Republic of Palau Executive Summary Ministry of Education, Republic of Palau Executive Summary Student Consultant, Jasmine Han Community Partner, Edwel Ongrung I. Background Information The Ministry of Education is one of the eight ministries

More information

MGT/MGP/MGB 261: Investment Analysis

MGT/MGP/MGB 261: Investment Analysis UNIVERSITY OF CALIFORNIA, DAVIS GRADUATE SCHOOL OF MANAGEMENT SYLLABUS for Fall 2014 MGT/MGP/MGB 261: Investment Analysis Daytime MBA: Tu 12:00p.m. - 3:00 p.m. Location: 1302 Gallagher (CRN: 51489) Sacramento

More information

A BOOK IN A SLIDESHOW. The Dragonfly Effect JENNIFER AAKER & ANDY SMITH

A BOOK IN A SLIDESHOW. The Dragonfly Effect JENNIFER AAKER & ANDY SMITH A BOOK IN A SLIDESHOW The Dragonfly Effect JENNIFER AAKER & ANDY SMITH THE DRAGONFLY MODEL FOCUS GRAB ATTENTION TAKE ACTION ENGAGE A Book In A Slideshow JENNIFER AAKER & ANDY SMITH WING 1: FOCUS IDENTIFY

More information

Ericsson Wallet Platform (EWP) 3.0 Training Programs. Catalog of Course Descriptions

Ericsson Wallet Platform (EWP) 3.0 Training Programs. Catalog of Course Descriptions Ericsson Wallet Platform (EWP) 3.0 Training Programs Catalog of Course Descriptions Catalog of Course Descriptions INTRODUCTION... 3 ERICSSON CONVERGED WALLET (ECW) 3.0 RATING MANAGEMENT... 4 ERICSSON

More information

University of Waterloo School of Accountancy. AFM 102: Introductory Management Accounting. Fall Term 2004: Section 4

University of Waterloo School of Accountancy. AFM 102: Introductory Management Accounting. Fall Term 2004: Section 4 University of Waterloo School of Accountancy AFM 102: Introductory Management Accounting Fall Term 2004: Section 4 Instructor: Alan Webb Office: HH 289A / BFG 2120 B (after October 1) Phone: 888-4567 ext.

More information

Testing A Moving Target: How Do We Test Machine Learning Systems? Peter Varhol Technology Strategy Research, USA

Testing A Moving Target: How Do We Test Machine Learning Systems? Peter Varhol Technology Strategy Research, USA Testing A Moving Target: How Do We Test Machine Learning Systems? Peter Varhol Technology Strategy Research, USA Testing a Moving Target How Do We Test Machine Learning Systems? Peter Varhol, Technology

More information

8. UTILIZATION OF SCHOOL FACILITIES

8. UTILIZATION OF SCHOOL FACILITIES 8. UTILIZATION OF SCHOOL FACILITIES Page 105 Page 106 8. UTILIZATION OF SCHOOL FACILITIES OVERVIEW The capacity of a school facility is driven by the number of classrooms or other spaces in which children

More information

Value Creation Through! Integration Workshop! Value Stream Analysis and Mapping for PD! January 31, 2002!

Value Creation Through! Integration Workshop! Value Stream Analysis and Mapping for PD! January 31, 2002! Presented by:! Hugh McManus for Rich Millard! MIT! Value Creation Through! Integration Workshop! Value Stream Analysis and Mapping for PD!!!! January 31, 2002! Steps in Lean Thinking (Womack and Jones)!

More information

Targetsim Toolbox. Business Board Simulations: Features, Value, Impact. Dr. Gudrun G. Vogt Targetsim Founder & Managing Partner

Targetsim Toolbox. Business Board Simulations: Features, Value, Impact. Dr. Gudrun G. Vogt Targetsim Founder & Managing Partner Targetsim Toolbox. Dr. Gudrun G. Vogt Targetsim Founder & Managing Partner Business Board Simulations: Features, Value, Impact. 1 What is a Business Board Simulation?! It is an experiential learning &

More information

FAU Mobile App Goes Live

FAU Mobile App Goes Live Back to School August 2011 IRM Newsletter Technology News for FAU Faculty and Students Summer at IRM Has Been Anything But Quiet! Whether you are new to FAU or returning to campus after a relaxing summer,

More information

The Entrepreneurial Mindset Syllabus

The Entrepreneurial Mindset Syllabus COURSE OBJECTIVES: The Entrepreneurial Mindset Syllabus Gain an understanding of how Entrepreneurial Thought and Action may be applied to opportunities of all kinds including new ventures as well as innovation

More information

DMA 346 Digital Media Production Workshop

DMA 346 Digital Media Production Workshop DMA 346 Digital Media Production Workshop Term: Fall 2014 Meeting: Wednesday 11:30 12:45, 08/23/2014 12/16/2014 Place: LCH A209 Units: 1 Section(s): 41379 / 41380 Instructor: Jody Mahler Office: LCH A210

More information