Organisational Behaviour

Transcription

1 FINAL College of Business and Economics Research School of Management Organisational Behaviour MGMT-2007 Semester Units In Person Delivery Modified 16/08/2018 Contact Information Convenor and Lecturer: Associate Professor Nick Wang nick.wang@anu.edu.au Please for appointment. Tutor: Mr. Alexander Tietge alexander.tietge@anu.edu.au Tutor: Mr. Muhammad Zaidi muhammadaunib.zaidi@anu.edu.au Research School of Management: STUDENT OFFICE enquiries.rsm@anu.edu.au Office: Room 1088, Level 1, LF Crisp Building 26 Website: ( Phone: College of Business and Economics: STUDENT OFFICE info.cbe@anu.edu.au Office: Level 2, Building 26C Website: ( Phone: Within Australia International Description This course lays the foundation for the understanding of human behaviour in organisations, providing students with a comprehensive exposure to organisational behaviour theories, research and workplace issues illustrated with case studies and examples primarily within an Australian and Asia-Pacific context. Topics include: overview of OB, personnel selection, individual differences, work motivation, work attitudes and values, occupational stress, high performance teams, training, performance appraisal and careers, leadership, organisational design, organisational culture, organisational development and change, and organisational communication and conflict. Given the immediate relevance of topics covered in this course, it is also a useful life-long learning course for improving personal and organisational effectiveness.

2 The ANU uses Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. While the use of Turnitin is not mandatory, the ANU highly recommends Turnitin is used by both teaching staff and students. For additional information regarding Turnitin please visit the ANU Online website. Learning Outcomes Upon successful completion of the requirements for this course, students will be able to: 1. define, explain and illustrate a range of organisational behaviour theories; 2. analyse the behaviour of individuals and groups in organisations in terms of organisational behaviour theories, models and concepts; 3. apply organisational behaviour concepts, models and theories to real life management situations through case analysis; 4. demonstrate a critical understanding of organisational behaviour theories and current empirical research associated with the topics covered in this course; and, 5. communicate effectively in oral and written forms about organisational behaviour theories and their application using appropriate concepts, logic and rhetorical conventions. Schedule Research-Led Teaching Recently, many universities have adopted research-led education as the cornerstone of their vision for education. The educational philosophy of ANU is that students are part of a community of scholars. Because the vast majority of ANU academic staff will be highly research-active, education will be research-led. (ANU by 2020 document). This emphasis on research-led education resonates with the movement for evidence-based management (EBM) in management discipline, which recognises that contemporary managers make limited use of the vast behavioural science evidence base relevant to effective management practice. The distinctive research-led features of this course include: Critical Appraisal of a Topic (CAT) equips students with research and analytic skills, drawing on cutting edge contemporary organisational behaviour research; Student engagement with case studies using critical thinking questions to critique and apply management concepts in case study scenarios; The development of a real life management case drawing on student work experiences and up-to-date research information on management case issues and dilemmas; and Class discussions to provoke critical reflection, and exchange of ideas among students to provide deeper learning. Feedback Staff Feedback Students will be given feedback in the following forms in this course: 1. Written feedback will be provided for Assessment Task 1 through return of marked assignment during tutorials; 2. Literature review assignment will be assessed and returned to students with comments via Wattle/Turnitin; and 3. Marked final exam scripts will be available to students for inspection (in RSM office). Student Feedback ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. One of the key formal ways students have to provide feedback is through Student Experience of Learning Support (SELS) surveys. The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. For more information on student surveys at ANU and reports on the feedback provided on ANU courses, go to: and

3 When Topic Notes 1 2 Introduction to MGMT2007 Personnel selection Activities/Readings Read Chapter 1 No tutorial No assignment submission Read Chapter 4 Tutorial Assignment: (a) Case available in Textbook, Chapter 1, pages 25-26; (b) download tutorial assignment questions from wattle; (c) submit typed 200 word assignment in tutorial (single spaced) 3 Individual differences Read Chapter 5 Tutorial Assignment: (a) Case available in Textbook, Chapter 4, pages (b) download tutorial assignment questions for week 3 from wattle; (c) submit typed 200 word assignment in tutorial (single spaced) 4 Work motivation Read Chapter 6 Tutorial Assignment: (a) Lee Kum Kee case study on textbook page 155; (b) Download tutorial assignment questions for week 4 from wattle; (c) Submit typed 200-word assignment. 5 Work attitudes and values Read Chapter 7 Tutorial Assignment: (a) Download tutorial assignment questions on motivation for week 5 from wattle; (b) Submit typed 200-word assignment 6 Occupational stress Read Chapter 8 Tutorial Assignment: (a) Download tutorial assignment questions on job satisfaction for week 6 from wattle; (b) Submit typed 200-word assignment 7 High performance teams; Mid- Semester Exam (Details to be confirmed) Read Chapter 9 Tutorial Assignment: (a) Download tutorial assignment questions on workplace challenges for week 7 from wattle; (b) Submit typed 200-word assignment **Mid-Semester Exam in 6 or 7 -- Details to be confirmed 8 Training, performance appraisal, and careers Activity and Reading Read Chapter 10 Tutorial Assignment: (a) Download tutorial assignment questions on high-performance teams for week 8 from wattle; (b) Submit typed 200-word assignment

4 When Topic Organisational structure and design 9 Notes Read Chapter 12 Tutorial Assignment: a) Download tutorial assignment questions on teamwork for week 9 from wattle; (b) Submit typed 200-word assignment Due Date: CAT Assignment (30%) 10 Organisational culture and climate Read Chapter 13 Tutorial Assignment:(a) Download tutorial assignment questions on meta-cognitive learning for week 10 from wattle; (b) Submit typed 200-word assignment Organisational development and change Revision lectures Read Chapter 14 Tutorial Assignment: (a) Out and About In class Exercise and Assessment (Submission in Tutorial) Materials Prescribed Text: Kalliath, T., Brough, P., O Driscoll, M. P., Manimala, M., Siu, O. L., & Parker, S. (2014). Organisational Behaviour: An Organisational nd Psychology Perspective (2 Edition), McGraw-Hill, Australia. (Available from ANU Coop Bookstore; and from Chifley Library Reserve Desk for 2 hour borrowing) Recommended Readings: Robbins, P. S., Judge, T. A., Millett, B. & Waters-Marsh, T. (2007). Organisational Behaviour with MyOBLab, 5e. Pearson, Australia. Osland, J., Kolb, D., Rubin, I. & Turner, M. (2007). Organizational behavior: An experiential approach (8 Edition). Pearson International Edition. Upper Saddle River, NJ: Pearson Education International. O Driscoll, M., Taylor, P., & Kalliath, T. (2003). Organisation Psychology in Australia and New Zealand, Oxford University Press. Other Resources: The ANU Library subscribes (electronically) to a wide range of academic journals. These journals feature cutting edge management research. Please see a partial listing of outstanding scholarly journals in management below (a complete list is provided on the wattle course website): th Academy of Management Journal Academy of Management Review Administrative Science Quarterly Decision Sciences

5 Journal of Applied Psychology Journal of International Business Studies Journal of Management Journal of Management Studies Journal of Organizational Behavior Journal of Vocational Behavior Leadership Quarterly Organization Science Organization Studies Research in Organizational Behavior Strategic Management Journal Assessment Overview Summary Type Weight Learning Outcome Notes 1. In-tutorial Case Discussion 15% LO 1, 2, 3, 4 and 5 Individual Assessment Due Date- Continuous Form of submission: In class Return of assessment: two weeks after each tutorial 2. Mid-Semester Exam 20% LO 1, 2, and 3 Individual Assessment Due Date- Mid-semester exam period ( 6 or 7) Return of assessment- Two weeks after submission 3. Critical Appraisal of a Topic (CAT) 30% LO 1, 2, 3, 4 and 5 Individual Assessment Due Date- Tuesday, 9, 4pm Form of submission: Turnitin - link on Wattle page. Return of assessment: three weeks after submission 4. Final Exam 35% LO 1, 2, and 3 Individual Assessment Due Date- Final Exam period Return of assessment: after release of final grades

6 Grading Scale According to the ANU policy on assessment ( the standards that apply to High Distinction, Distinction, Credit and Pass in all coursework courses are as follows: Grade Range Notes HD % Work of exceptional quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level D 70-79% Work of superior quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level C 60-69% Work of good quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level P 50-59% Work of satisfactory quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level N 0-49% Work in which the attainment of learning outcomes at or above the relevant qualification level has not been demonstrated Assessment Items Assessment Task 1 (15%): In-tutorial Case Discussion Marks 15 marks Suggested Length Active contribution to case analysis and critique (200 words approximately) Instructions Use Tutorial Assignment Questions posted on wattle Purpose Learning outcomes 1, 2 and 3 Marking Criteria written submission (up to.75 marks); and active participation (up to.75 marks). Submission / Presentation Details ly assignments comprising of short answer questions will be uploaded onto Wattle for students to complete and submit to their respective tutors during the weekly tutorials. Assessment Task 2 (20%): Mid-Semester Exam Marks 20 marks Suggested Length 60 multiple choice questions Instructions See Wattle for details/additional details will be provided before week 4 seminar Purpose Learning outcomes 1, 2, and 3 Marking Criteria The ability to select the best answer from a number of possible options. Submission / Presentation Details N/A ANU Examinations will communicate all exam details to students directly

7 Assessment Task 3 (30%): Critical Appraisal of a Topic Due Date Monday, 9, 4pm Marks 30 marks Suggested Length 2000 words (±10%) Instructions A choice of three OB topics are provided. Students are to select one topic. The following aspects will be taken into consideration by the lecturer when marking the CAT assignment (please see detailed instructions provided on wattle). Purpose This assessment is intended to develop your research and analytical skills on a topic of high relevance to organisational behaviour. While the CAT assignment is likely to contribute to all learning outcomes, the primary outcome it targets is LO4 and LO5. Marking Criteria See Wattle Submission / Presentation Details Assignments are to be word-processed. The use of strict, professional expression is expected. The APA referencing style is to be used (see wattle). For further information about academic referencing, please visit: Please submit the assignment online via Wattle through Turnitin. Assessment Task 4 (35%): Final Exam Marks 35 marks Portions covered Short answer questions from topics covered after the mid-semester exam; and case analysis applying OB concepts covered in the entire course. Instructions ANU Examinations to communicate Purpose Learning outcome 1, 2, 3 and 4 Marking Criteria Concise, focused short answers that address the questions fully. Submission / Presentation Details ANU Examinations to communicate ANU Examinations will communicate all exam details to students directly Detailed Course Information ADDITIONAL COURSE COSTS: There are no additional costs incurred by students to complete this course. Course Expectations

8 Announcements Students are expected to check the Wattle site for announcements about this course, e.g. changes to timetables or notifications of cancellations. Notifications of emergency cancellations of lectures or tutorials will be posted on the door of the relevant room. Tutorial and/or Seminar registration Tutorial and/or Seminar registration is done through the course Wattle page. Detailed information about sign-up times will be provided on Wattle or during the first lecture by the course convener. When tutorials/seminars are available for enrolment: 1. Log-on to Wattle, and go to the course site. 2. Click on "Tutorial sign-up here" link 3. On the right of the screen, click "Become Member of..." for the tutorial/seminar class you with to enrol in. 4. Confirm your choice. If you need to change your enrolment, click on the tab "Leave group..." and then re-enrol in another group. You will not be able to enrol in groups that have reached their maximum number. Please note that your enrolment in ISIS must be finalised for you to have Wattle access. Extensions and penalties Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) ( Policy and Procedure. You may be granted extensions for assessment pieces that are not examinations or take-home examinations by applying for an extension via the RSM Office. Information on the application process can be found The application must include all supporting documentation and will be assessed by the Research School of Management s Deputy Director (Education). You will be notified by your Course Convenor if an extension has been approved. Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. If a Course Convener determines that late submission of assessment tasks is not accepted for a coursework course, this information is included in the course outline. Special consideration for assessments Special consideration is the process by which an examiner takes extenuating circumstances into consideration during the marking of an assessment item. Information on special assessment consideration and the application process can be found at: The application and include all supporting documentation must be submitted via ISIS before being assessed by the Course Convener or the Research School of Management s Deputy Director (Education). Identify your Assignment with your Student Number only When submitting your assignment please ensure that it contains your student number in the file name and on the first page. Please do not put your name anywhere in your assignment. Resubmission of assignments

9 You are allowed to resubmit your assignments before the specific deadlines. Any submission done after the deadline will be considered as a late submission and the above listed penalty conditions will apply. Returning assignments All assignments will be marked and where appropriate feedback will be provided either: in class, or in person by appointment with the course lecturer, or via the course Wattle site. Referencing requirements See any specific requirements under Assessment Items or as instructed by the Course Convener. The Harvard, APA or Oxford referencing styles are often used. Links to documentation on proper referencing methods are available on the course website or from the Academic Skills website: Deferred examinations A deferred examination is the sitting of an examination at a time other than the scheduled time/date. Wherever possible a student should sit their examination at the prescribed time, and if necessary apply for special assessment consideration for the marking of the examination. Information on deferred examinations and the application process can be found at: Decisions on applications relating to examinations are made by the Examinations Office. You will be notified by the Examinations Office if your application has been approved. After receiving notification that a deferred examination has been granted, it is the responsibility of the student to confirm the date/time/location for that examination with the Examination Office directly. Finalisation of Marks and Grades Your final mark for the course will be based on the raw marks allocated for each of your assessment items. However, your final mark may not be the same number as produce by that formula, as marks may be scaled. Any scaling applied will preserve the rank order of raw marks (i.e. if your raw mark exceeds that of another student, then your scaled mark will exceed the scaled mark of that student), and may be either up or down. Use of Assignments as exemplars and grade moderation An important resource for enhancing educational quality is a stock of student work which can be de-identified and used as exemplars for future students in ANU courses, and for grade moderation exercises for teaching staff. If you do not wish your assignment to be used for such purposes please include a note to that effect on the front page of the assignment. ANU Policies ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University s academic standards, and implement them. You can find the University s education policies and an explanatory glossary at: Key policies include: Code of Practice for Student Academic Integrity Student Assessment (Coursework) Policy and Procedure Undergraduate Award Rules Graduate Award Rules

10 Student Surveys and Evaluations Policy Assessment Requirements The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website. Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, copies of all references included in the assessment item. As a further academic integrity control, students may be selected for a 15 minute individual oral examination of their written assessment submissions. Any student identified, either during the current semester or in retrospect, as having used ghost writing services will be investigated under the University s Academic Misconduct Rule. Student Feedback ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. One of the key formal ways students have to provide feedback is through Student Experience of Learning Support (SELS) surveys. The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. For more information on student surveys at ANU and reports on the feedback provided on ANU courses, go to and Student Support Services Students experiencing academic or personal problems are welcome to discuss these with any member of the Faculty or to utilise the ANU s student support services links to which can be found at including: Academic Skills and Learning Centre at ( Access and Inclusion at the Counselling Centre at Privacy Notice The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU address; and other information. In cases where student end users are asked to submit content to a database, such as an assignment or short answers, the database licensor may only use the student s content in accordance with the terms of service including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available.