Undergraduate Program-Level Intended Outcomes Matrix Identify Each Intended Outcome

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1 Undergraduate Program-Level s Matrix Identify Each Tool of SLO1: Demonstrate understanding of sport management principles and fundamentals 1 submitted in the senior year in SM 570 Organizational Analysis Paper submitted at the end of the Internship in senior year. by Site Supervisor of Internship Student s Professional Preparation. 4 Exit Survey completed at end of the internship in the student s senior year. Rubric: will score an average score of 4 or across all sport management competency categories. The Organizational Analysis Paper Rubric: will score an average score of 4 or across all sport management competency categories. Form: will be rated 4 or on appropriate knowledge in sport management related to the area in which the student worked. 80% student evaluation of the quality of their academic preparation in their major is 4 or above on 5 point scale. Mean = % Meets Mean = % Meets Mean = % Exceeds Mean = % Meets Four measures were used to assess SLO1. The intended outcomes were realized. Organizational analysis paper scores for completing SM 470 between their junior and senior year continue to

2 Identify Each Tool of be lower than scores of who complete all academic requirements prior to taking SM 470. show a mean accounting score below 4 and a mean socio-cultural score below continue to struggle with how to provide documentation of their work when most work is completed on a textbook company website. Sport management faculty have begun to help think of accounting assignments they can include in their portfolios. Sport management faculty are communicating more clearly and consistently the importance of saving their work in an electronic portfolio on the cloud, however see their sport and society class as a general education course rather than as a sport management course. Will closely monitor exit survey to determine any trends. SLO 2 Demonstrate ability to use critical thinking skills to analyze problems and propose solutions to sport management situations 1 Organizational Analysis Paper submitted at the end of the Internship in senior year score of 4 out of 5 or in critical thinking skills section of the organizational analysis paper rubric. Mean = % Meets SM 570 case study analysis papers evaluated with rubric. submitted in the senior year in SM 570 must average 75% or on the four case studies to be considered proficient in critical thinking skills. will have a score of 4 or on Mean = % Meets Mean = % Meets

3 Identify Each 4 MAPP 2 scores assessed by the University, after the student has completed 90 credit hours. 5 Internship Final Report. Tool critical thinking skills item. Mean MAPP2 scores will be above the mean of the College of Health and Human Services. will score 4 out of 5 or on critical thinking skills item. Sport Management Mean = 109 College Mean = University Mean = Mean = 47 N/A The Sport Management mean is lower than the College mean. of N/A Does not 15 93% Meets Five measures were used to assess SLO2. s were realized for four measures. MAPP2 critical thinking scores were lower than they have been since AY Continue to monitor. SLO 3 Utilize effective oral and written communication skills in the professional context of sport management 1 submitted in the senior year in SM 570. rubric: will have a written communication skills score of 4 out of 5 or Mean = % Meets Organizational Analysis paper submitted at the end of the Internships in senior year will score of 4 out of 5 or in written communication skills section of Mean = % Meets

4 Identify Each WP003 scores Tool the organizational analysis paper rubric Sport management pass rate will be above 80% Mean = 7.97 Pass Rate = 100% N/A Mean was above mean of the College and the University of N/A Meets 4 Internship Final Report will have a score of 4 out of 5 or on written and oral communication item. Mean = % Exceeds Five measures were used to assess SLO3. outcomes were realized in all measures. The WP003 pass rate for AY 2016 was than the college pass rate (92.36%) and the university pass rate (93.07%). SLO 4: Demonstrate proficiency in using technology for analysis and communication. 1 Rubric: submitted in will the senior year score 4 out of 5 in SM 570 or in (development Technology of flyers, Skills section. presentations, financial reports, entry into spreadsheet or Mean = % Exceeds

5 Identify Each base software, website work, etc.) Technological proficiency is demonstrated through professional presentation of the organizational analysis paper and including visual displays such as tables, charts, graphics, and appendices verifying projects completed during the internship. Score of 75% or on standard test of MS Office 2007 in 4 software areas administered in the course AD 101. Tool will achieve a mean score of 4 or on the technological proficiency section. earn a C or in AD 101. of Mean = % Exceeds Meet

6 Identify Each 4 by Site Supervisor of Internship Student s Professional Preparation. 5 Internship Site Supervisor Final Tool Form: will achieve a mean score of 4 or on use of basic office technology Form: will achieve a mean score of 4 or on use of basic office technology of Mean = % Meets Mean = % Exceeds Four measures were used to assess SLO outcome was realized.

7 Identify Each Graduate MBA Program-Level s Matrix Tool Number of SLO 1 Evaluate sport management principles and theories. 1 80% Applied 1 Research Research Paper Grade = A Paper Grade above MBA: 80% (B). Applied Research Project BA 657 Direct BA 650 Capstone Case Studies MBA: Case studies in SM 610 with average grade above 80%. 2 M = of s 2 100% Meets Direct Supervising Instructor of Student score proficient (2) or 1 M = 3 s Indirect 4 Exit survey score 4 or 3 M= % Meets s

8 Identify Each Indirect 5 Tool have rating above average (4 out of 5 or ) Number of M = 5 of 3 100% Meets There were 4 measures used to assess SLO1. The is limited and inconclusive. Monitor for trends and make adjustments as needed. Next year s change in MBA requirements provides opportunity to make improvements in the outcomes assessment plan. SLO 2 Evaluate sport management problems and justify solutions from multiple alternatives using advanced critical thinking skills. 1 Applied Research Paper BA 657 Direct Grade above 80% (2.4 is 3, the highest score) in overall critical thinking 1 Grade = 3 BA 650 Capstone Case studies in SM 610 Graduate Rubric for case studies Direct measure Direct with average grade of 80% or score 4 or N = 2 Average grade = M = % Meets 3 100% Meets

9 Identify Each 4 Exit survey Indirect 5 Supervising Instructor Indirect Tool score 4 or score proficient (2) or Number of M = 67 Score = 3 of 3 100% Meets There were 5 measures used to assess SLO2. The is limited and inconclusive. Monitor for trends and make adjustments as needed. Next year s change in MBA requirements provides opportunity to make improvements in the outcomes assessment plan. SLO 3 Compose professional documents and presentations using effective written and oral communication skills. 1 Applied Research Paper BA 657 Direct have overall written communication mean score above 80%. (2.4 out of 3) 1 Score = 3 BA 650 Capstone Case studies in SM 610 Direct Supervising Instructor of Student Indirect have average grade above 80%. score proficient (2) or 2 M= M = % Meets

10 Identify Each 4 Exit survey Indirect Tool with score of 4 or Number of M = 67 of 3 100% Meets 5 score 4 or M = % Meets There were 5 measures used to assess SLO3. The is limited and inconclusive. Monitor for trends and make adjustments as needed. Next year s change in MBA requirements provides opportunity to make improvements in the outcomes assessment plan. SLO 4 Use technology for analysis and communication with advanced skill. 1 1 Applied score grade of Grade = 3 Research 80% or Paper BA 657 BA 650 Capstone Case studies in SM 610 Supervising Instructor of Student with average grade of 80% or score proficient (2) or Score on overall executive application of technology = 3 2 Average grade = Score = % Meets 4 Exit survey 5 score 4 or score 4 or 3 M = 3.67 N= 3 M = % Does not 3 100% Meets

11 Identify Each Tool Number of of There were 5 measures used to assess SLO The is limited and inconclusive. Monitor for trends and make adjustments as needed. Next year s change in MBA requirements provides opportunity to make improvements in the outcomes assessment plan. SLO 5 Find and apply empirical research in sport management. 1 Grade above 1 Applied 80% (2.4 out of Research Overall 3) in overall research skills Paper BA research skills score = on Faculty Direct chair evaluation form BA 650 Capstone SM 610 case studies: Graduate Case Study Rubric Direct Supervising Instructor of Student student with grade of 80% or score 2 (proficient) or 2 Average grade = Score = % Meets 4 Exit survey 5 score 4 or score rating above average (4 out of 5 or ) M = 33 M = % Meets 3 100% Meets

12 Identify Each Tool Number of of There were 5 measures used to assess SLO5. The is limited and inconclusive. Monitor for trends and make adjustments as needed. Next year s change in MBA requirements provides opportunity to make improvements in the outcomes assessment plan.

13 Graduate MA in Higher Ed Admin Program-Level s Matrix Identify Each Tool SLO 1 Evaluate sport management principles and theories. 1 1 with score of 4 or M = 5 of Graduate Case Study Rubric for SM 570 and SM 610 Internship Supervisor 4 Exit survey with average grade above 80%. with score of 4 or score of 4 or SM 610 = 733 SM 570 = 0 (no MAHE registered in SM 570) M = 5 M = Does not 0 0 Does not 5 Comprehensive Exam score 2 or M = 3 There were 5 measures used to assess SLO1. Few enrolled mean is limited. Trends are not yet discernable. Continue to monitor. In SM 610 case studies 1 student decided to take a 0 on one case after scoring > 80 on previous cases, the student s average score did not accurately reflect the student s work on case studies.

14 Identify Each Tool of SLO 2 Evaluate sport management problems and justify solutions from multiple alternatives using advanced critical thinking skills. 1 with score of 4 or M = 4 Graduate Case Study Rubric in SM 570 and SM 610 Internship Supervisor with grade above 80%. with score of 4 or SM 610 = 733 SM 570 = 0 (no MAHE registered in SM 570) M = Does not 4 Exit survey 5 Comprehensive Exam Mean score of 4 out of 5 or score 2 or M = 3 M = Does not There were 5 measures used to assess SLO2. Few enrolled mean is limited. Trends are not yet discernable. Continue to monitor. In SM 610 case studies 1 student decided to take a 0 on one case after scoring > 80 on previous cases, the student s average score did not accurately reflect the student s work on case studies. SLO 3 Compose professional documents and presentations using effective written and oral communication skills. 1

15 Identify Each Tool with score of 4 or M = 5 of Case studies in SM 570 and SM 610 Internship supervisor evaluation 4 Exit survey 5 Comprehensive Exam with average grade above 80% with score of 4 or score 4 or score 2 or SM 610 = Does not SM 570 = 0 (no MAHE registered in SM 570) M = 4 M = 3 There were 5 measures used to assess SLO3. Few enrolled mean is limited. Trends are not yet discernable. Continue to monitor. In SM 610 case studies 1 student decided to take a 0 on one case after scoring > 80 on previous cases, the student s average score did not accurately reflect the student s work on case studies. SLO 4 Use technology for analysis and communication with advanced skill. 1 with score of 4 or M = 5

16 Identify Each Case studies in SM 570 and SM 610 Internship supervisor evaluation 4 Exit survey Tool with average grade above 80% with score of 4 or Mean score of 4 out of 5 or SM 610 = 733 SM 570 = 0 (no MAHE registered in SM 570) M = 5 M = 3 of 0 0 Does not 0 0 Does not s There were 4 measures used to assess SLO Few enrolled mean is limited. Trends are not yet discernable. Continue to monitor. In SM 610 case studies 1 student decided to take a 0 on one case after scoring > 80 on previous cases, the student s average score did not accurately reflect the student s work on case studies. SLO 5 Find and apply empirical research in sport management. 1 with score of 4 or M = 5 Case studies in SM 570 and SM 610 Grade above 80% Rubric for case studies SM 610 = Does not SM 570 = 0 (no MAHE registered in SM 570) 0 0 0

17 Identify Each Internship supervisor evaluation 4 Exit survey Tool with score of 4 or Mean score of 4 out of 5 or M = 3 of 0 0 Does not s There were 4 measures used to assess SLO5. Few enrolled mean is limited. Trends are not yet discernable. Continue to monitor. In SM 610 case studies 1 student decided to take a 0 on one case after scoring > 80 on previous cases, the student s average score did not accurately reflect the student s work on case studies.

18 Undergraduate Program-Level Operational Effectiveness s Matrix Identify Each Operational Effectiveness Goal and ment Tool(s) Benchmark Data Summary OEG 1: To maintain optimal enrollment and student retention and graduation rates in sport management. 1 Graduation rates; Freshmen to Sophomore retention rates Graduation rate equal to or than the University s rate; Freshmen to sophomore retention rate equal to or than the University s rate 6 year university graduation rate for 2011 cohort = 49% University s freshman to sophomore retention rate was 74% from Pre-Sport Management 6 year graduation rate = 50% Pre-Sport Management freshman to sophomore retention rate = 52% 1 year retention rate for cohort formally admitted to BSSM in AY 2015 = 73% 1 year retention rate for 2015 AY cohort formally admitted to BSSM = 78% BSSM 2014 cohort 70.59% graduated by 2016 AY. Retention rate for cohort formally admitted to BSSM s. Graduation rate for cohort admitted to BSSM s. Pre-Sport Management Major retention rate s. Pre-Sport Management Major graduation rate does not.

19 Student Exit Survey: report a score of 4 or on overall quality of the major exceeds s. Mean = % report score of 4 or Does not OEG 2: To establish and maintain relationships with key stakeholder groups (, alumni, campus departments, regional sport organizations). 1 Advisory Board Minutes Student Exit Survey: Advisory board met fall 2016 report a score of 4 or on quality of knowledge content in major, quality of instructors and quality of advisement Quality of knowledge content = % report quality exceeds. Meets Meets Quality of instructors = % report quality exceeds s. Does not Site Supervisor of Student Intern s Professional Preparation site supervisors score effectiveness of curriculum 4 or Mean = 24 95% of 21 supervisors reported score of 4 or Meets OEG 3: To grow in providing effective teaching and learning and commitment to the teacher scholar model. 1 Attendance at Meets s Professional Conferences, Presentations, Peer Reviewed Journal Publications Professional Development Seminar Attendance conferences attended, professional memberships, state/national/international presentations, peer reviewed journal publications and books or monographs for the year > than number of full-time sport management faculty Each faculty member will attend more than 2 per year. (There are 2 faculty development days annually). Conferences attended = 5 Memberships = 7 Presentations = 3 Peer reviewed journal publications = 2 Faculty member A attended 3. Faculty member B attended 10. Faculty member C attended Exceeds OEG1 Further examination of exit survey is needed to determine if this is part of a trend. The mean score for quality of instructors has been 4 or for 6 of the past 9 years. Faculty will review whether it is appropriate to compare for pre-sport management to the university or not. 59.1% of who were not formally admitted remained at the university and graduated. It appears that on formally admitted to the BSSM more accurately shows the operational effectiveness of the undergraduate program than the on who declare pre-sport management.

20 OEG2 The Sport Management Advisory Board did not based on feedback from members that they prefer a fall ing to a spring ing since many are involved in the baseball industry. A fall ing is planned for Notes: 1) Provide all explanations of this table that follows. 2) If you are using different operational outcomes measures for different degree programs, please replicate this form, using one form for each program that has different measures. 3) If different programs use the same measures, only one copy of this form is needed. Graduate Program-Level Operational Effectiveness s Matrix Identify Each Operational Effectiveness Goal and ment Tool(s) Benchmark Data Summary OEG 1: To maintain optimal enrollment and student retention and graduation rates in sport management. 1 Graduation rates; 1 year retention rates Student Exit Survey: Graduation rate equal to or than the University s rate; One year retention rate equal to or than the University s rate report a score of 4 or on overall quality of the academic preparation in the sport management option exceeds s. University does not track retention rates and graduation rates for graduate. MAHE Mean = % of reported quality s OEG 2: To establish and maintain relationships with key stakeholder groups (, alumni, campus departments, regional sport organizations). 1 Advisory Board Minutes Student Exit Survey: Advisory board did not. is planned for fall. report a score of 4 or on quality of knowledge content in sport management option, quality of instructors MAHE = 33 quality of knowledge content 67% indicated their s were exceeded. MAHE = 33 quality of instructors. Does not s.

21 Supervisor s Internship site supervisors score effectiveness of curriculum 4 or 67% indicated their s were exceeded. 0 OEG 3: To grow in providing effective teaching and learning and commitment to the teacher scholar model. 1 Meets Attendance at s Professional Conferences, Presentations, Peer Reviewed Journal Publications Professional Development Seminar Attendance conferences attended, professional memberships, state/national/international presentations, peer reviewed journal publications and books or monographs for the year > than number of full-time sport management faculty Each faculty member will attend more than 2 per year. (there are 2 faculty development days annually). Conferences attended = 1 Memberships = 4 Presentations = 0 Peer reviewed journal publications = 1 Faculty member A attended 3. Faculty member B attended 10. Faculty member C attended Exceeds OEG1. Will modify 2016 s Plan to use measures the institution currently tracks with Case Study required for BA 650 in MBA with sport management option in MBA with sport management option graduated in OEG 2.The Sport Management Advisory Board met.

22 PROGRAM INFORMATION PROFILE This profile offers information about the performance of a program in the context of its basic purpose and key features. Name of Institution Institution: Program Accreditor: Southeast Missouri State University Commission on Sport Management Accreditation (COSMA) Institutional Accreditor: Higher Learning Commission through Academic Quality Improvement Program (AQUIP) Date of Next Comprehensive Program Accreditation Review: October 2020 Date of Next Comprehensive Institutional Accreditation Review: To learn more about the accredited status of the program, click here: AccreditationStatus.pdf Program Context and Mission Program Mission: The mission of the Sport Management program is to provide undergraduate and graduate with professional education in the sport industry by emphasizing both theoretical and experiential learning as the twin pillars for success in a challenging and personal atmosphere Program Goals: Learning Goals: To provide undergraduate and graduate with a supportive environment and challenging educational experiences. To prepare undergraduate and graduate to communicate professionally and effectively both orally and in writing using multiple forms of media. To prepare undergraduate and graduate to utilize technology with proficiency to aide in analysis and communication. To equip undergraduate and graduate with knowledge and skills necessary to work in and serve sport organizations in our multistate region. To facilitate collaboration among, faculty, and regional professionals in application of sport theory. Operating Goals: To maintain optimal enrollment, student retention and graduation rates in sport management. To establish and maintain relationships with key stakeholder groups (, alumni, campus departments, regional sport organizations). To grow in providing effective teaching and learning and commitment to the teacher scholar model. Brief Description of Student Population: The student population at the University is 57% female and 43% male. The multicultural population is 12%. The percentage increases to 21% when including international. 78.2% of the undergraduate are from Missouri and out-of-state represent almost all 50 states. The average age of undergraduate is 22. The average ACT score is 23. The student to faculty ration is 21:1. The average freshmen class size is In the fall 2016 there were 128 Sport Management majors, 43 Sport Mgt. minors, 5 MBA- Sport Mgt. Option, and 5 MAHE Sport Mgt. Concentration. Admissions Requirements: Admission to B.S. in Sport Management requires (1) Cumulative 2.5 GPA, (2) Complete a minimum 20 semester degree credit hours, (3) Complete the following courses with a grade of C or better: AD 101, MA 134, SC 105, EN 140, and SM 220 Admission requirements for MBA and MA in education are available in the Graduate Bulletin located at Indicators of Effectiveness with Undergraduates As Determined by the Program

23 1. Graduation Undergraduate Year: AY 2016 # of Graduates: 13 Graduation Rate: 50% (pre-majors) 70.59% of those formally admitted to the BSSM in 2014 graduated by 2016 AY. 2. Completion of Educational Goal (other than certificate or degree if collected) # of Surveyed: # Completing Goal: 3. Average Time to Certificate or Degree 1-Year Certificate: 2-Year Degree: 4-Year Degree: Annual Transfer Activity Year: # of Transfers: Transfer Rate: 5. Graduates Entering Graduate School Year: _AY 2016 # of Graduates: _22 # Entering Graduate School: 3 6. Job Placement (if appropriate) Year: _AY 2015 # of Graduates: 22 # Employed: 16 (73%) and 10 employed in sport (45%). Since 2002, 45% have been employed in sport within 1 year and 19% have been admitted to graduate school within 1 year of graduation (based on available ) 7. Licensure/Certification Examination 8. Additional Indicators, if any: Form developed by the Council for Higher Education Accreditation. updated 2015