Strategic Plan

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2015 2025 Strategic Plan Vision Northeast State shall be a premier learning centered institution whose students and graduates will be among the best prepared individuals to meet current and emerging needs. Mission Northeast State is an open access, public, comprehensive community college that advances lifelong learning and strengthens the economic and social/cultural aspects of the community. To facilitate teaching, learning, service, and student success, the College provides innovative, high quality, and relevant associate, certificate, and career focused educational programs and services. Programming and comprehensive support services are offered through varied delivery systems and at multiple campuses throughout its primary service area of Carter, Johnson, Sullivan, Unicoi, and Washington Counties. Within all aspects of its operations, Northeast State serves the public s interest through the judicious use of fiscal, human, and physical resources and through the provision of safe and secure campuses. VALUES Northeast State Community College embraces these values: Respect We value respect and provide an environment of inclusiveness, cooperation, and diversity. Responsibility We value responsibility and promote integrity, accountability, and excellence in teaching, learning, and services. Responsiveness We value responsiveness and facilitate personal, professional, and economic growth.

Goal 1. Increase accessibility to educational and public service programs 1.a. Increase overall headcount and full time equivalent enrollment Hdcnt: 5,865 Fall FTE: 3,888 2014 1.b. Increase dual enrollment headcount and full time equivalent Hdcnt: 693 Fall enrollment FTE: 265 2014 1.c. Meet or exceed the race/ethnicity demographics of Northeast State s American Indian Fall 2014 service area or Alaska Native, 22, <1% Asian, 29, <1% Black or African American, 147, 3% Hispanic/Latino, 118, 2% Native Hawaiian/Pacific Islander, 1, <1% White, 5358, 91% (Note: others are race/ethnicity unknown or two or more races) 1.d. Develop additional course, program, and customized training offerings to respond to emerging markets and trends 1.e. Promote access and transform student learning and success 10,000 Threeyear average reported to the State in 2015 Status of College as denoted in the most recent master plan Hdcnt: 6,705 FTE: 4,519 Hdcnt: 722 FTE: 280 Meet or exceed the race/ethnicity totals of the service area annually 14 th Day Census File 14 th Day Census File 14 th Day Census File and U.S. Census Bureau Data 20,000 Participant counts Workforce Training Totals Reported to State for CCTA 2013 Major recommendations from master plan implemented, as appropriate Percent of major recommendations from master plan that were implemented, as appropriate 2013 Master Plan Dual Enrollment Student Engagement, Retention, and Success (SERS) grant program CCTA Workforce Training SACSCOC 2.5 pg. 2

Goal 2. Promote student success through enhanced retention, graduation, and career efforts 2.a. Increase student retention as demonstrated by student progression to select credit hour benchmarks 12 Credithour: 1,542 24 Credithour: 1,156 36 Credithour: 991 2.b. Increase success in courses most critical to student success TBD Fall 2014 2.c. Expand the Strategies for Teaching Excellence Program initiatives to include technology in order to transform the learning environment, increase retention/student success, and improve employability 2.d. Reduce the number of credit hours students accumulate beyond what is needed for their associate degrees 2.e. Increase graduation rates 2.f. Increase the number of credentials awarded to include associate degrees and certificates State of technology 150% of time: 17.9% 300% of time: 26.6% Associates: 828 Certificates: 281 2014 15 12 Credit hour: 1,955 24 Credit hour: 1,547 36 Credit hour: 1,355 70% % of students earning an A, B, or C in TBRidentified critical courses 2014 15 Increase/improve the state of technology over the baseline State of Technology Report from the Office of Information Technology End of Term Files End of Term Files Institutional records TBD TBD TBD Institutional data files at time of graduation Fall 2011 Cohort Fall 2008 Cohort 2013 2014 150% of time: 20.6% 300% of time: 30.6% Associates: 997 Certificates: 469 a. For one to two year certificates (award level = 22), all certificates will be counted with the exception of certificates with the CIP code 16.24.0101.01. This matches the outcomes based formula. THEC Fact Book/ IPEDS Data Graduate Files SACSCOC 3.3.2 Associates, 1 2 Yr Certificates, & <1 Yr Certificates pg. 3

2.g. Increase the total awards per full time equivalent (FTE) student 24.9 awards per 100 FTE b. For less than one year certificates (award level = 21), only technical certificates (award = C1) will be counted. 2014 15 >24.9 awards per 100 FTE THEC Funding Formula metric. However, only degree seeking students will be included THEC Funding Formula Outcomes Awards Per FTE Goal 3. Provide quality programs and services that are recognized for excellence 3.a. Increase enrollment in high impact practices Service Learning: 1.10 Study Abroad: 1.09 Work based Learning: 1.50 Badging: TBD e Portfolio: TBD Undergraduate Research: TBD 2015 16 TBD High impact practice counts Institutional Records TBR SP 3.b. Maintain or improve the number of accreditable programs that are accredited or seeking accreditation 3.c. Achieve a satisfactory aggregate score on program reviews/academic audits for all non accreditable programs 3.d. Faculty are involved in career furthering professional 100% of accreditable programs are accredited 100% of nonaccreditable programs achieved a satisfactory aggregate score 2014 15 100% of accreditable programs are accredited 2014 15 100% of nonaccreditable programs will achieve a satisfactory aggregate score Percent of accreditable programs are accredited Percent of nonaccreditable programs achieved a satisfactory aggregate score THEC Quality Assurance Report THEC Quality Assurance Report TBD TBD TBD TBD TBR SP TBR SP, THEC QA TBR SP, THEC QA pg. 4

3.e. Maintain or improve licensure and certification pass rates and 85% Nursing May performance on national subject examinations Pass Rate 2015 Goal 4. Demonstrate institutional accountability, resourcefulness, and efficiency through the continuous assessment, planning, and implementation process 4.a. Supplement state allotments and tuition through state, federal, private and other revenues, grants, contracts, and gifts. 4.b. Monitor the composite financial index score and its corresponding ratios that are within our control 85% Nursing Pass TBR SP, THEC QA Rate Percent of students that passed the NCLEX exam $21.1M FY15 >$21.1M Total funds raised annually for the categories of 1.Federal Appropriations, Grants, and Contracts, 2.State Grants and Contracts 3.Local Appropriations, Grants, and Contracts, 4. Private Contracts and Gifts, 5. Endowment Income, 6. Sales and Services, 7. Other Sources of Education and General Revenue Composite Financial Index: 1.81 Return on Net Assets: 7.15% Net Operating Revenues: 13.73% Primary Reserve: 0.20 FY15 Composite Financial Index: 3.0 Return on Net Assets: >=3% above the Consumer Price Index Net Operating Revenues: 4.0% Primary Reserve: >=0.40 Budget Data as submitted to TBR (The expected performance standards for the composite financial index and ratios are published in Board Policy 4:01:00:02: Institutional Financial Performance Review) THEC Quality Assurance Report Finance Office Finance Office TBR SP TBR SP pg. 5

Goals/Objectives Baseline Baseline 4.c. Develop and implement an instructional financial cost center management system that is disaggregated by academic discipline TBD TBD TBD TBD TBR SP 4.d. Increase the post award progression of graduates, to include transfer and job placement rates TBD TBD TBD TBD TBR SP Note: Where possible, data will be disaggregated and monitored by Pell, Under represented minority, and adult subpopulations. pg. 6

Subpopulations When possible, data will be disaggregated to understand how vital subpopulations are being affected by system and institution actions. The metrics below will not include subpopulation reporting. 1. Awards per 100 full time equivalent students. 2. Licensure and certification pass rates and performance on national subject examinations. 3. Number of faculty involved in career furthering activities. 4. Percentage of accreditable programs that are currently accredited or seeking accreditation. 5. Current aggregate score of non accreditable programs calculated from program reviews and academic audits. 6. Total amount of funds raised through sources other than state appropriations and student tuition and fees. 7. Development of an instructional index that is disaggregated by academic discipline. 8. Composite financial index score. All other metrics will eventually have subpopulation reporting, though not all will be available immediately. Pell: 1. Award and Graduation Metrics: A student who receives a Pell Grant at any point at the institution awarding the degree or certificate would be identified as a Pell award or graduate. 2. Enrollment and Metrics: A student must be receiving a Pell Grant during the term or academic year in question to be identified as a Pell recipient. Under represented Minority: Adult: 1. Includes Hispanic/Latino, Native Hawaiian/Pacific Islander, Black/African American, and Alaskan Native/American Indian. Asian and Multiple Races are NOT considered under represented minorities. 2. For all metrics, the student s race is determined using the data reported in the most recent term s data reported to TBR. 1. Adults are students that are 25 or older at the time of graduation. The student s age is calculated by subtracting the year of birth from the award year. 2. For all metrics, the student s age is determined using the data reported in the most recent term s data reported to TBR. pg. 7