Health Information Technology Program in the Inland Empire

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Health Information Technology Program in the Inland Empire June 2016 Prepared by Center of Excellence for Labor Market Research Inland Empire & Desert Regions 1

Inland Empire Demographics In 2015 there were 4.49 million residents living in the Inland Empire (IE) (Riverside and San Bernardino County) region. By 2020, the population in this region is expected to grow by 5% to 4.7 million people, outpacing the growth rate in California and the Nation (Table 1). Table 1. Inland Empire Demographics Area 2015 2020 Population Population Change % Change Riverside and San Bernardino County 4,498,884 4,712,324 213,440 5% California 39,154,786 40,531,460 1,376,674 4% Nation 364,906,412 375,698,689 10,792,277 3% Source: QCEW Employees, Non-QCEW Employees & Self-Employed - EMSI 2016.2 Class of Worker In April 2016 1.96 million residents participated in the IE labor force. Labor force is the total combination of employment and unemployment in the region. The unemployment rate in the IE is in April 2016 was 5.6% (just over 110,000 residents were unemployed in the region), down from 6.4% in April 2015. Figures 1 and 2 summarize the IE labor force. Figure 1. Source: EDD LMID 2

Figure 2. Source: EDD LMID Note: Shown as unemployment rate percentage According to MIT Living Wage Calculator the living wage for one adult in the IE region is $11.59 per hour, or just over $24,000 per year assuming full time employment. Nearly 80% of household in the IE earn $25,000 or more per year. Table 2. Household Incomes: Total 1,297,992 Less than $10,000 6.1% $10,000 to $14,999 5.1% $15,000 to $24,999 10.6% $25,000 to $34,999 9.9% $35,000 to $49,999 13.6% $50,000 to $74,999 18.5% $75,000 to $99,999 13.0% $100,000 to $149,999 14.0% $150,000 to $199,999 5.3% $200,000 or more 3.8% Median income (dollars) $55,362 Source: U.S. Census Bureau, 2010-2014 American Community Survey 5-Year Estimates 3

In the IE, 53.5% of the population (individuals 25 years and older) have some college or higher. (Table 3). Table 3. Educational Attainment: Total Male Female Population 18 to 24 years Less than high school graduate High school graduate (includes equivalency) Some college or associate's degree Bachelor's degree or higher 476,529 246,243 230,286 17.4% 19.9% 14.7% 34.4% 37.3% 31.2% 43.3% 39.1% 47.7% 5.0% 3.7% 6.4% Population 25 years 2,667,795 1,301,796 1,365,999 and over Less than 9th grade 9.8% 9.7% 9.9% 9th to 12th grade, no 11.1% 11.9% 10.4% diploma High school graduate 25.9% 26.5% 25.4% (includes equivalency) Some college, no 25.5% 25.0% 26.0% degree Associate's degree 7.8% 7.3% 8.4% Bachelor's degree 12.8% 12.6% 13.0% Graduate or professional degree 7.1% 7.1% 7.0% Percent high school 79.1% 78.4% 79.7% graduate or higher Percent bachelor's degree or higher 19.8% 19.7% 20.0% Source: U.S. Census Bureau, 2010-2014 American Community Survey 5-Year Estimates Community College Programs There are currently 18 health related community college programs in the Inland Empire. Table 4 summarizes the programs, colleges and number of completions between 2012 and 2015. 4

Table 4. Community College Completions 2012 2015 Program College Associate Degrees Certificates Administrative Medical Assisting Barstow 5 Certified Nursing Assistant Palo Verde 90 Riverside 263 Clinical Medical Assisting Moreno Valley 1 Dental Assistant Chaffey College 17 61 Moreno Valley 10 46 Dental Hygienist Moreno Valley 28 Diagnostic Medical Sonography Mt. San Jacinto 7 Dietetic Technology Chaffey College 3 Gerontology Chaffey College 19 23 Licensed Vocational Nursing Chaffey College 62 144 Desert 23 54 Copper Mountain 35 33 Palo Verde 12 Riverside 66 98 Medical Assisting Moreno Valley 35 54 Mt. San Jacinto 4 4 Riverside 1 Victor Valley 13 13 Medical Office Technology Chaffey College 2 3 Victor Valley 2 Pharmacy Technology Chaffey College 37 65 San Bernardino 34 34 Phlebotomy Palo Verde 3 Physicians Assistant Moreno Valley 57 81 Psychiatric Technician San Bernardino 53 98 Radiologic Technology Chaffey College 58 Crafton Hills 19 25 Registered Nursing Chaffey College 178 Desert 178 Copper Mountain 73 Mt. San Jacinto 166 Riverside 498 San Bernardino 207 Victor Valley 228 228 Respiratory Care/Therapy Crafton Hills 89 Victor Valley 53 53 5

Occupational and Industrial Data in the Inland Empire The largest detailed industries in the Inland Empire are elementary and secondary schools, local government and limited service restaurants (table 5). Table 5. Largest Industries in the Inland Empire Industry 2015 Jobs 2020 Jobs Growth % Growth 2016 Earnings Per Worker Elementary and Secondary Schools (Local Government) 99,054 105,128 6,074 6% $76,786 Local Government, Excluding Education and Hospitals 76,924 80,947 4,023 5% $93,794 Limited-Service Restaurants 55,884 64,847 8,964 16% $17,783 Full-Service Restaurants 47,387 52,984 5,597 12% $23,026 Services for the Elderly and Persons with Disabilities 42,506 58,612 16,106 38% $14,182 Temporary Help Services 40,075 42,972 2,897 7% $24,341 General Warehousing and Storage 35,553 49,877 14,324 40% $43,519 General Medical and Surgical Hospitals 35,322 41,262 5,939 17% $81,962 Offices of Physicians (except Mental Health Specialists) 29,789 35,205 5,417 18% $95,653 Supermarkets and Other Grocery (except Convenience) Stores 29,329 31,547 2,218 8% $35,524 Source: EMSI The fastest growing industries in the Inland Empire include services for the elderly and persons with disabilities. General warehousing and storage employment is projected to increase by 40% in the five year time frame between 2015 and 2020. Table 6. Fastest Growing Industries in the Inland Empire Fastest Growing Industries 2015 Jobs 2020 Jobs Growth % Growth 2016 Earnings Per Worker Services for the Elderly and Persons with Disabilities 42,506 58,612 16,106 38% $14,182 General Warehousing and Storage 35,553 49,877 14,324 40% $43,519 Limited-Service Restaurants 55,884 64,847 8,964 16% $17,783 Elementary and Secondary Schools (Local Government) 99,054 105,128 6,074 6% $76,786 General Medical and Surgical Hospitals 35,322 41,262 5,939 17% $81,962 Full-Service Restaurants 47,387 52,984 5,597 12% $23,026 Offices of Physicians (except Mental Health Specialists) 29,789 35,205 5,417 18% $95,653 Local Government, Excluding Education and Hospitals 76,924 80,947 4,023 5% $93,794 Warehouse Clubs and Supercenters 12,040 15,661 3,621 30% $37,765 Temporary Help Services 40,075 42,972 2,897 7% $24,341 Source: EMSI 6

In 2015 there were 1,600 medical records and health information technicians in the IE. By 2020, this occupation is expected to increase by 16% to 1,854 jobs with an entry wage of $10.97 and median wage of $20.34 (table 7). The living wage in the Inland Empire for a single adult is $11.59 per hour (MIT Living Wage Calculator). Table 7. Health Information Technology Related Occupations in the Inland Empire Annual Entry Hourly Openings % Earnings Occupations 2015 Jobs 2020 Jobs Growth (New + Growth (10th Replacement Percentile) Jobs) Median Hourly Earnings Medical Secretaries 5,959 6,850 891 15% 247 $10.41 $14.71 Medical and Health Services Managers Medical Records and Health Information Technicians TOTAL, ALL Occupations Source: EMSI 2,569 2,974 405 16% 153 $26.85 $50.72 1,601 1,854 253 16% 90 $10.97 $20.34 1,542,693 1,676,721 134,028 9% 69,434 $13.21 $19.32 The top industries that employ these health information technology occupations include offices of physicians (except mental health specialists), general medical and surgical hospitals and offices of dentists. Table 8 lists the top 10 industries employing these occupations. Table 8. Top 10 Industries Employing Health Information Technology Occupations Industry Jobs in Industry (2015) Jobs in Industry (2020) Growth % Growth Offices of Physicians (except Mental Health Specialists) 8,019 9,447 1,428 18% General Medical and Surgical Hospitals 2,076 2,409 333 16% Offices of Dentists 874 943 69 8% Hospitals (Local Government) 489 518 29 6% Offices of Chiropractors 296 315 19 6% Offices of Optometrists 258 294 36 14% Nursing Care Facilities (Skilled Nursing Facilities) 227 256 29 13% Kidney Dialysis Centers 213 266 53 25% Home Health Care Services 184 214 30 16% All Other Outpatient Care Centers 172 235 63 37% Real-time Job Posting Data In order to get a real-time view of in-demand skills for Health Information Technology occupations, Burning Glass was used to view real-time job postings. The top specialized, baseline and computer skills are displayed in figures 3-5. 7

Figure 3. Health Information Technology Occupation Specialized Skills in Greatest Demand Medical Coding 277 Customer Billing 195 Medical Billing 190 Medical Records 136 Acute Care 133 Source: Burning Glass. Note: Based on 915 jobs posting in 2015 8

Figure 4. Health Information Technology Occupation Baseline Skills in Greatest Demand Communication Skills 204 Writing 146 Computer Skills 124 Detail-Oriented 98 Microsoft Excel 98 Source: Burning Glass. Note: Based on 915 jobs posting in 2015 9

Figure 5. Health Information Technology Occupation Software Skills in Greatest Demand Microsoft Excel 98 ICD-9-CM Coding 94 ICD-10 82 Microsoft Office 82 Microsoft Powerpoint 52 Source: Burning Glass. Note: Based on 915 jobs posting in 2015 10

Health Information Technology - LMI Riverside County Work and Education Historical Background The Inland Empire (San Bernardino and Riverside Counties) is expected to have a 5% population growth. The growth rate in the Inland Empire (IE) surpasses the state and national growth projections. In 2015, the IE had 4.5 million residents and it is projected to have 4.7 million residents by 2020. The average education for individuals 25 years and older is some college or higher. However, when you look at the specific categories of educational attainment in the IE the distribution is: 7% attained a graduate or professional degree, 13% attained a bachelor s degree and 8.4% attained an associate s degree for a combined total of 21.4%. According to the data portal, California residents in the same age attained the following education levels; 11.8% attained a graduate or professional degree, 20% attained a bachelor s degree and 7.8% attained an associate s degree for a combined total of 39.6%. This indicates that almost twice the number of California residents attained a higher level of education than IE residents. California s population is 38,431,393, and has a poverty rate of 16.80%, which is the 16 th highest poverty rate in the country. According to the Living Wage Calculator, the living wage for one adult in the IE is $11.59 for an annual income of just $24,000. Approximately 80% of the households earn $25,000 per year (which is just above the Federal poverty guideline of $24,000 per year for a family of four). The Labor Market Information Report (2016), states that the IE s median household income $55,362, however, approximately 30% of the households are at or below poverty. The IE is considered to be economically and educationally disadvantaged. In order to bridge this gap, it is necessary to provide individuals with an opportunity to acquire an education in an area that can provide a livable wage, while fostering continued learning. The LMI report clearly indicates that the health sector continues to have growth while providing excellent earning potential. Employment in Hospitals (5% growth; wages per worker, $93,794), General Medical and Surgical (17% growth; wages per worker, $81,962), and Physician Offices (growth 5%; wages per worker, $95,653), represent 27% of largest industries in the IE with an average wage per earner of $90,469. The fastest growing industries in the IE are: General Medical (17%) and Physician Offices (18%). The medical industry accounts for 35% of the fastest growing industry. A Health Information Technician (HIT) Degree or Certificate would provide the College s community with access to one of the fastest growing industry with two years or less educational preparation. Lastly, a career in the HIT can lead to jobs that provide an annual income ranging from $42,307 to $105,560. This income level will positively impact the individual, their family and the community. Health Information Technician Employment Information The demand for Health Information Technicians (HIT) is projected to grow over 15 percent from 2014 to 2024, which is much faster than the average for all occupations. The demand for health services is expected to increase as the population ages. http://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm The demand for HIT professionals is expected to be high as the health sector continues to expand. The widespread use of Electronic Health Records (EHR) and the additional medical data required to provide healthcare to an aging population will require an increase in the number of HIT professionals to manage and organize health information data. Employment prospects will be best for those with a

certification in health information, such as the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA). Demand is expected to increase at all levels of education and credentialing. According to the American Health Information Management Association (AHIMA), there are approximately 12,000 to 50,000 new jobs anticipated by 2017, and the Bureau of Labor Statistics cites medical records and health information technicians as one of the 20 fastest growing occupations in the US. (AHIMA, Health Information 101, on the Internet at http://www.ahima.org/careers/healthinfo) Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Medical Records and Health Information Technicians, on the Internet at http://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm (visited June 9, 2016). The demand for health information professionals in industries such as academic institutions, consulting agencies, government agencies, and healthcare software companies will increase over the next several years. As health information technology becomes more prevalent, HIT professions will continue to be vital members of the electronic health record team. According to the US Department of Labor, HIT will grow to include new areas of support to include mobile support adoption positions, public health informatics, implementation support specialists, and information management redesign specialists. (AHIMA, Health Information 101, on the Internet at http://www.ahima.org/careers/healthinfo) Labor Market Information Health Information Technology supports the Health, Human, and Public Service (HHPS) department goals to identify and develop high-demand, high-technology curriculum with strong, high-wage income projections in the local region as documented by local Employment Development Department, Centers of Excellence, and Bureau of Labor Statistics data. The department expects the demand for HIT professionals to increase due to local and national employment needs for medical data organization and management. According to the Centers of Excellence, services for the elderly and persons with disabilities has a 38% projected growth by 2020. This increase in services will mandate that there are competently educated/trained individuals to manage this data which will require an increase in HIT professionals.

Local area labor market data supports the need for current Health Information Technology programs in the Riverside-San Bernardino Area (see tables below). The top industries that employ HIT occupations include offices of physicians (except mental health specialists), general medical and surgical hospitals and offices of dentists. Table 1 lists the top 10 industries employing these occupations. Table 1. Top 10 Industries Employing Health Information Technology Occupations Industry Jobs in Industry (2015) Jobs in Industry (2020) Growth % Growth Offices of Physicians (except Mental Health Specialists) 8,019 9,447 1,428 18% General Medical and Surgical Hospitals 2,076 2,409 333 16% Offices of Dentists 874 943 69 8% Hospitals (Local Government) 489 518 29 6% Offices of Chiropractors 296 315 19 6% Offices of Optometrists 258 294 36 14% Nursing Care Facilities (Skilled Nursing Facilities) 227 256 29 13% Kidney Dialysis Centers 213 266 53 25% Home Health Care Services 184 214 30 16% All Other Outpatient Care Centers 172 235 63 37% In 2015 there were 1,600 medical records and health information technicians in the IE. By 2020, this occupation is expected to increase by 16% to 1,854 jobs with an entry wage of $10.97 and median wage of $20.34 (Table 2).

Table 2. Health Information Technology Related Occupations in the Inland Empire Occupations 2015 Jobs 2020 Jobs Growth % Growth Annual Openings (New + Replacement Jobs) Entry Hourly Earnings (10th Percentile) Median Hourly Earnings Medical Secretaries Medical and Health Services Managers Medical Records and Health Information Technicians TOTAL, ALL Occupations Source: EMSI 5,959 6,850 891 15% 247 $10.41 $14.71 2,569 2,974 405 16% 153 $26.85 $50.72 1,601 1,854 253 16% 90 $10.97 $20.34 1,542,693 1,676,721 134,028 9% 69,434 $13.21 $19.32