Pellissippi State Community College. Strategic Plan

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Pellissippi State Community College Strategic Plan 2015-2020

Mission Statement Pellissippi State Community College: a transformative environment fostering the academic, societal, economic, and cultural enrichment of the individual and the community. Features of Our Mission To fulfill its mission, Pellissippi State offers students the opportunity to earn the following credentials: Associate s degrees and certificates that lead to employment in a variety of career fields Associate s degrees, courses, programs, pathways, and partnerships that prepare students for transfer to baccalaureate-level colleges and universities Industry recognized certifications that increase the skills of the local workforce, support the development of existing and new employers, and foster economic growth Our mission is guided by our commitment to the following values: Academic Integrity Accessibility Affordability Community and Civic Engagement Diversity Sustainability In support of these values, we offer the following programs and services: Academic Support Services Arts and Cultural Events Early College Non-credit Classes Service-Learning Student Support Services Study Abroad Sustainable Campus Initiative Technology-enhanced Course Delivery Veterans Support and Programming Workforce Development Pellissippi State Community College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate's degree. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call (404) 679-4500 for questions about the accreditation of Pellissippi State Community College

Strategic Focus Area 1: Innovative Instructional Programs Pellissippi State will expand its instructional programs, diversify delivery options and modes of instruction, and develop new programs for target populations in collaboration with business and industry to address workforce needs. 1.1 Increase participation in Structured Learning Communities (TBR SP Indicator: Student Success) 1.2 Expand and enhance dual enrollment opportunities and enrollment (TBR SP Indicator: Access and Student Success) 1.3 Offer a variety of course delivery methods and scheduling options (TBR SP Indicator: Student Success) 1.4 Increase participation in Prior Learning Assessment (TBR SP Indicator: Student Success) 1.5 Expand program offerings and degree opportunities at site campuses by creating structured cohorts, varied delivery methods, and alternative scheduling (TBR SP Indicators: Access and Student Success) 1.6 Provide enhanced support for the enrollment and retention of underprepared students (TBR SP Indicators: Access and Student Success) 1.7 Increase participation in high impact practices (TBR SP Indicator: Quality) 1.8 Explore the possibility of mandatory College Success courses (TBR SP Indicator: Student Success) 1.9 Increase participation in Study Abroad program for PSCC students (TBR SP Indicator: Quality) 1.10 Provide support as needed for faculty, students, and staff involved in Service Learning (TBR SP Indicator: Quality) KPI 1: Headcount and full-time equivalent enrollment, by full-time/part-time status KPI 2: Headcount and full-time equivalent enrollment of enrolled high school students KPI 3: Students progressing to credit hour benchmarks KPI 4: Graduation rates KPI 5: Enrollment in high impact practices KPI 6: Participation in PLA KPI 7: Awards per 100 FTE

Strategic Focus Area 2: Exceptional Student Experiences Pellissippi State will focus on the student experience by supporting all students to program completion, redesigning academic engagement and other processes, and marketing success strategies to specific student populations. 2.1 Implement a Strategic Enrollment Plan to increase enrollment and promote positive early experiences for students (TBR SP Indicators: Access and Student Success) 2.2 Implement Access to Success Plan to include adults, underrepresented minorities, and low income students to increase retention and graduation (TBR SP Indicators: Access and Student Success) 2.3 Expand Centers of Student and Community Engagement unique to the needs of each campus community (TBR SP Indicator: Student Success) 2.4 Establish an Honors Program ((TBR SP Indicator: Quality) 2.5 Provide a staff professional development plan to address identified needs (TBR SP Indicator: Student Success) 2.6 Ensure and monitor access to College programs for people with disabilities (TBR SP Indicator: Access and Student Success) 2.7 Develop a comprehensive five-year plan to implement identified principles for Universal Design of curriculum that provides all individuals equal opportunities to learn (TBR SP Indicator: Student Success) 2.8 Develop and implement an early intervention strategy with students struggling in critical courses or identified through trajectory analytics KPI 1: Headcount and full-time equivalent enrollment, by FT/PT status KPI 2: Headcount and full-time equivalent enrollment of enrolled high school students KPI 3: Degrees, certificates, diplomas awarded, disaggregated by award level KPI 4: Students progressing to credit hour benchmarks KPI 5: Graduation rates KPI 6: Progression in Universal Design implementation KPI 7: Number of credit hours accumulated beyond needed hours for degree KPI 8: Success in identified critical courses

Strategic Focus Area 3: Resource Development Pellissippi State will identify new revenue streams and increase the funds secured through external grants and gifts in support of its programs and services. 3.1 Develop and implement a strategic marketing plan (TBR SP Indicators: Access and Resourcefulness & Efficiency) 3.2 Seek grant funding for new programs (TBR SP Indicator: Resourcefulness & Efficiency) 3.3 Develop and implement a major gifts campaign (TBR SP Indicator: Resourcefulness & Efficiency) 3.4 Increase alumni participation in resource development (TBR SP Indicator: Resourcefulness & Efficiency) KPI 1: Total amount of funds raised through sources other than state appropriations and student tuition and fees

Strategic Focus Area 4: Quality Teaching Pellissippi State will invest in quality teaching support through an aggressive program of faculty and staff development to support pedagogical innovations throughout the curriculum and to enhance and integrate the use of technology where appropriate. 4.1 Establish a faculty/staff development center to provide professional development leading to incorporation of high impact practices (TBR SP Indicator: Quality) 4.2 Ensure certification of all online instructors and guarantee quality of online class offerings (TBR SP Indicator: Quality) 4.3 Strengthen the adjunct experience through use of temporary full-time positions and increased professional development opportunities, such as including adjuncts in the New Faculty Academy (TBR SP Indicator: Quality) 4.4 Develop a comprehensive, cohesive plan for faculty development throughout each academic year (TBR SP Indicator: Quality) 4.5 Provide support for educational technology through training and funding (TBR SP Indicator: Student Success, Quality, and Resourcefulness & Efficiency) KPI 1: KPI 2: KPI 3: KPI 4: Percentage of accreditable programs that are currently accredited or seeking accreditation Current aggregate score of non-accreditable programs calculated from program reviews and academic audits Licensure and certification pass rates and performance on national subject examinations Percentage of faculty involved in career furthering activities

Strategic Focus Area 5: Process Efficiency Pellissippi State will redesign and restructure institutional processes to improve efficiency and communication. 5.1 Assess key college processes and make recommendations for improved efficiency (TBR SP Indicator: Resourcefulness & Efficiency) 5.2 Establish and implement a comprehensive, consistent plan for communication with students, alumni, faculty, staff, donors, and others in the community (TBR SP Indicator: Quality and Resourcefulness & Efficiency) 5.3 Continue to work with TBR in implementation of Business Process Mapping (TBR SP Indicator: Resourcefulness & Efficiency) 5.4 In conjunction with TBR, identify ways to manage costs of instruction more efficiently (TBR SP Indicator: Resourcefulness & Efficiency) KPI 1: On track for implementation of Business Process Mapping initiatives KPI 2: Composite financial index score KPI 3: Developed disaggregated instructional index

Strategic Focus Area 6: Community Connections Pellissippi State will expand its outreach through connections in the community and partnerships with business, industry, organizations, individuals, and other educational providers at higher education and training agencies. 6.1 Strengthen and enhance Pellissippi State s partnership with Knox County Schools and the Career Magnet Academy located at the Strawberry Plains Campus (TBR SP Indicator: Student Success) 6.2 Strengthen partnerships with TCAT (TBR SP Indicator: Student Success) 6.3 Strengthen partnerships with K-12 in Blount County (TBR SP Indicator: Student Success) 6.4 Create co-op programs, internships, and apprenticeships for all CTE programs and develop method for evaluation of impact on student learning (TBR SP Indicator: Student Success and Quality) 6.5 Continue participation in the UT Bridge Program (TBR SP Indicator: Access and Student Success) 6.6 Improve involvement of Advisory Boards in program development (TBR SP Indicator: Student Success and Quality) 6.7 Continue to work with local employers to provide workforce training (TBR SP Indicator: Student Success and Quality) 6.8 Foster cultural engagement opportunities through the visual and performing arts (TBR SP Indicator: Quality) 6.9 Collaborate with community artists and arts organizations to host more events on all campuses (TBR SP Indicator: Quality) 7.0 Continue to offer personal enrichment opportunities for community members (TBR SP Indicator: Quality) 7.1 Continue and strengthen the College s role as an AmeriCorps Vista Hub which provides civic engagement opportunities for the college community (TBR SP Indicator: Quality) KPI 1: Number of students participating in internship, co-op and apprenticeship programs KPI 2: Number successfully participating in UT Bridge program KPI 3: Number of workplace development hours taught