Los Angeles Healthcare Competencies to Careers Consortium (LA H3C) Overview. Michelle Cheang, Dean Los Angeles Trade- Technical College

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Los Angeles Healthcare Competencies to Careers Consortium (LA H3C) Overview Michelle Cheang, Dean Los Angeles Trade- Technical College

Today s Agenda Program Strategies & Deliverables Consortium Outcome Measures Participant Flow Budget and Scope of Work Modifications

Overview $19,224,969 Department of Labor (DOL) grant All 9 colleges within the Los Angeles Community College District (LACCD) October 1, 2013- September 30, 2017 Priority goals Develop competency- based stacked and latticed programs of study Implement H- PACTS orientation across district Increase collaboration and communication among the 9 LACCD community colleges

Program Strategies

7 Strategies 1. LA H3C Project Management Team 2. H- PACTS Stacked and Latticed Programs of Study 3. Implementation of H- PACTS 4. Formalizing Transportability & Articulation of H- PACTS Pathway Credentials 5. Development of Technology Enabled Learning Solutions 6. Strategic Alignment with Partners 7. Project Tracking & Reporting Outcome Measures

Strategy 1: LA H3C Project Management Team 1.1: Select & assign LA H3C Team 1.2: Develop LA H3C training manual 1.3: Hire, train, and orient program staff 1.4: Develop meeting schedules, template agendas, and minutes 1.5: Procure necessary supplies & equipment

Strategy 1, Activity 1 LA H3C Project Team Michelle Cheang, Dean Rita Weingourt, Faculty Curriculum Coordinator Linda Delzeit, Instructional Technology Coordinator Systems & Research Coordinator, TBH Specialist, TBH Armine Javadyan, H- PACTS Christina Anketell, Academic Connections

LA H3C College Management Team ELAC: Dorothy Hendrix & Gail Coyne LAHC: Priscilla Lopez LACC: Israel Fonseca LAMC: Gina Ladinsky LAPC: TBD LASC: Erica Mayorga LATTC: Michelle Cheang WLAC: Carmen Dones LAVC: Deborah dicesare (TBC)

LA H3C College Faculty Team ELAC: Dorothy Hendrix & Gail Coyne LAHC: LACC: Israel Fonseca LAMC: Gina Ladinsky LAPC: LASC: LATTC: Rita Weingourt WLAC: Carmen Dones LAVC:

Strategy 1, Activity 2 Develop LA H3C Training Manual Draft will be distributed to College Leads by January 23, 2015 Finalized by January 30, 2015

Strategy 1, Activity 3 Hire, train, and orient program staff Colleges: Hiring and/or assigning staff Consortium: Posting Specialist & Systems Research Coordinator Ongoing training

Strategy 1, Activity 4 Develop meeting schedules, template agendas, and minutes* Faculty Curriculum Mtgs: Every Fridays College Leads: 3 rd Wed of the Month Site Visits: Bimonthly (Alternate TA & Program/File Review) Feb: TA April: Review June: TA Aug: Review Oct: TA Dec: Review *Information will be posted on LA H3C Website

Strategy 2: Development of H- PACTS Stacked & Latticed Program of Study (POS) 2.1: Engage industry via Healthcare Employer Advisory Council meetings 2.2: Identification of common foundational competencies; development of HSFC utilizing digital badging 2.3: Create educational pathways between HSFC & POS 2.4: Develop & obtain approvals for four new credit bearing health science POS 2.5: Establish common prior learning assessment policies & procedures 2.6: Permission from the Dept. of Ed to award financial aid for assessment of prior learning competencies

Programs of Study PROGRAM OF STUDY COLLEGE Athletic Training and Sports Medicine Community and Other Health Aides Dental Technician Emergency Medical Technician Health Information Technology Medical Assistant Medical and Clinical Lab Technician Pharmacy Technician Radiological Technician Registered Nursing (including LVN to RN Bridge) Respiratory Therapy Dietetic Technician & Service Supervisor Geriatric Technician Autism & Related Disorders LACC Enhance Enhance Technologist Enhance ELAC Offered Enhance Offered Enhance Enhance Offered Offered Offered LAHC Offered Enhance Enhance LAMC Develop CNA Develop post CNA Certificatio n FA 2017 Certificatio n FA 2016 (Tentative) PC LASC Develop Certificate/ Degree Develop Certificate/ Degree Develop Certificate/ Degree Develop Certificate/ Degree Offered LATTC Enhance Revive CNA (Tentative) Revive (Tentative) Enhance New WLAC Enhance CNA AS degree to BS Dent Tech Enhance Enhance LAVC Enhance Paramedic Noncredit to Credit Develop Industry Certificate

HSFC The Health Science Foundation Credential (HSFC) is a competency based set of 4 courses that prepares students for the rapidly changing health care career environment. It can be taught in high school, college or industry setting. HSFC includes: Fundamentals for the Health Care Professional (2.5 units or 45 hours) Basic Medical Terminology, Pathophysiology and Pharmacology for the Health Care Professional (2 units or 36 hours) Cultural and Legal Topics for the Health Care Professional (2 units or 36 hours) Skill Set for the Health Care Professional (2 units or 72 hours) Total: 7.5 units. The courses can be taken in any order.

Competencies Competency Professionalism/ Ethics/ Integrity Effective Demonstrates accountability in given situations Recognizes ethical dilemmas involving patients and team members Uses critical thinking to analyze ethical dilemmas and guide choices Dresses appropriately for the setting Uses appropriate chain of command Advocates for patient or team preferences and needs Maintains composure and speaks respectfully Resists pressure to change point of view based on opposition Makes decisions based on understanding of what is right rather than on pressure from above Models professional conduct under difficult circumstances Demonstrates understanding of personal strengths and limitations Presents situations truthfully and accurately Diversity and Cultural Awareness Demonstrates knowledge of cultural differences i e values, beliefs, customs Demonstrates awareness of LGBTQQ issues Demonstrates respect for cultural differences i e values, beliefs, customs Uses critical thinking to take cultural differences into account when making work related decisions Takes responsibility when problem solving work place issues that involve understanding and consideration of cultural diversity Teamwork, Collaboration, Conflict Resolution Uses teamwork to complete assigned tasks Uses critical thinking when attempting to resolve team conflicts Exhibits understanding of assigned role on the team Uses a variety of communication skills to solve problems and complete tasks Uses team approach and critical thinking to creatively complete complex tasks or meet unanticipated challenges Uses critical thinking to deal with conflicts in a professional manner Able to use active listening and summarization in a complex situation Customer Service, Compassion, Empathy Identifies clues that a person needs special attention Able to establish positive relationship in- person and over the telephone Communicates understanding of the situation Interprets non- verbal behavior to better understand specific patient or co- worker situations Uses a variety of communication skills/techniques to increase understanding of specific situations Uses critical thinking and empathy to problem solve specific situations Establishes trust in situations involving conflicting points of view Safe Practice/ Infection Control Recognizes unsafe environmental situations Demonstrates knowledge of appropriate actions in specific situations Uses critical thinking to minimize an unsafe situation Immediately and appropriately reports the situation Helps identify the need for policies or procedures to increase environmental safety Skill Set Consistently performs accurate vital sign assessment Consistently performs basic first aid skills Consistently communicates effectively when gathering patient information Consistently gives coherent, concise, accurate written or oral report HIPAAA Recognizes protected information Recognizes dangers to protected information Acts to protect patient information CPR American Heart Association certification

Strategy 2 Deliverables Approved HSFC Documented pathway between HSFC to POS Documented alignment of digital badging 4 new Approved POS Approved Prior Learning Assessment policies & procedures DOE approval letter to award financial aid

Strategy 3: Implementation of H- PACTS 3.1: Health Science Pathway Orientation with online component 3.2: Outreach & enrollment plan with partners 3.3: Enroll students and assist them with completing H- PACTS orientation and HSFC 3.4: Assist students in selecting & completing POS

Strategy 3, Activity 1 3.1: Health Science Pathway Orientation with online component Currently developing draft PowerPoint template and structure Launch Spring 2015 Deliverables: Orientation enrollment, digital badges, assessments, & prior learning credits H- PACTS Example: PowerPoint Presentation* Assessment (i.e. Sphereit) Digital Literacy Meet with counselor *Career Exploration, Healthcare Branches, Career Ladder, Wages, Competencies, etc.

Strategy 3, Activity 2 3.2: Outreach & enrollment plan with partners Negotiation contract with City WIB Identify partners with College Leads Funding available for outreach supplies Discuss at Leadership Meetings

Strategy 3, Activity 3 3.3: Enroll students and assist them with completing H- PACTS orientation and HSFC H- PACTS Orientation HSFC Developmen tal Courses HSFC & POS

Strategy 3, Activity 4 3.4: Assist students in selecting & completing POS

Strategy 4: Formalizing Transportability & Articulation of H- PACTS Pathway Credential 4.1: Transition 4 existing pathways from non- credit to credit bearing 4.2: Formal articulation agreements between colleges documenting transferability of competencies/credentials 4.3: Explore plans to pilot competency based transfer process with CSU

Strategy 5: Development of Technology Enabled Learning Solutions 5.1: Develop and implement 6-8 adaptive learning modules (Tier 2 & 3 Courses) 5.2: Develop and implement competency mapping technology 5.3: Develop and implement eassessment content 5.4: Develop digital badges & badge platform

Strategy 6: Strategic Alignment with Partners & Previously Funded TAACCCT Recipients 6.1: Convene Healthcare Employer Advisory Council bimonthly 6.2: Convene WIBs and American Job Center partners 6.3: Coordinate design & development of initial and ongoing Healthcare Competency Institutes with H2P 6.4: Collaborate with the H2P & NN2

Strategy 7: Project Tracking & Reporting Outcome Measures 7.1: Develop data management protocols 7.2: Research Analysts meet monthly 7.3: Develop Score Card

7 Strategies: Next Steps Update website with information & progress (Michelle) Develop action plans & roles during monthly Director meetings

Consortium Outcome Measures

Consortium Outcome Measures 1 Unduplicated participants enrolled 7,800 2 Participants completing grant- funded program of study (70%) 5,475 3 Participants retained in their program of study (28%) 2,209 4 Participants completing credit hours (88%) 6,885 5 Participants earning credentials (70%) 5,475 6 Participants enrolled in further education after completion of program (31%) 2,453 7 Participants employed after completion of grant- funded program (36%) 2,833 8 Participants retained in employment after completion of grant- funded program (31%) 2,407 9 Participants employed at enrollment who increased wage post- enrollment (5%) 360

Breakdown per Campus OUTCOME MEASURES/DELIVERABLES CAMPUS LATTC ELAC LACC LAHC LAMC LAVC LAPC LASC WLAC Unduplicated participants enrolled 1,240 1,371 815 742 663 242 769 601 1,357 Participants completing grant- funded program of study (70%) 870 962 572 521 465 170 540 422 953 Y E A R S: 1-3 Participants retained in their program of study (28%) Participants completing credit hours (88%) 351 388 231 210 188 69 218 170 384 1,094 1,210 720 655 585 214 679 530 1,198 Participants earning credentials (70%) 870 962 572 521 465 170 540 422 953 Y E A R S: 1-4 Participants enrolled in further edu after completion of grant- funded program (31%) Participants employed after completion of grant- funded program (36%) Participants retained in employment after completion of grant- funded program (31%) Participants employed at enrollment who increased wage post- enrollment (5%) 390 431 256 233 208 76 242 189 427 450 498 296 269 241 88 279 218 493 383 423 252 229 205 75 237 185 419 57 63 38 34 31 11 36 28 63

Consortium Outcome Measures Students who participate in H- PACTS orientation AND/OR (1) Students who complete credit hours in any TAACCCT course (developed or enhanced) (4) Students who are retained in the POS (3) Students who enroll in further education (4- year, another POS, non- TAACCCT related POS) (6) Students who complete certificate, credential, or degree (2 & 5) Students who get employed and are retained (7 & 8) Students who increase wages (9)

Positive Exits & Outcomes after Exits Exit Q1: Job Placement Q2: Job Retention Q3: Job Retention Q4- End of TAACCCT: Wage IncreaseEmployment Enrolled in Further Education Exit Q1: Enroll in another program of study

Enrollment

Enrollment Form 1. Enrollment Form 2. Office Use Only Section 3. Release of Information 4. Equal Opportunity is the Law Need: Colleges Compliance Officer information

Consortium Timeline: October 1 September 30 YEAR 2 Winter 2015 YEAR 2 Spring 2015 YEAR 2 Summer 2015 YEAR 2 Fall 2015 4,000 enrollments YEAR 3 Winter 2016 YEAR 3 Spring 2016 YEAR 3 Summer 2016 YEAR 3 Fall 2016 3,800 enrollments YEAR 4: Follow Up Winter 2017 YEAR 4: Follow Up Spring 2017 YEAR 4: Follow Up Summer 2017 YEAR 4: Follow Up Fall 2017

Participant Flow Pre- enrollmen t Student enrolls in non- context ualized ESL, GED, or basic Enrolled Participant Student declares major in health sciences and enrolls in grant- funded Participant Exit Point(s) Student enters another program before complet ing TAACCC Post Exit Employ ment** Stude nt **Only post- exit job placement will count towards outcome measures enters emplo yment (First quart er **Grant- funded program/courses: a course where the curriculum, equipment, classroom, instructor is funded partially or in whole by LA H3C

Example 1: Credential & Employment YEAR 2 Winter 2015 YEAR 2 Spring 2015 YEAR 2 Summer 2015 Student enrolls to LACCD college & completes H- PACTS orientation YEAR 2 Fall 2015 Student enrolls in HSFC program course 1& 2 YEAR 3 Winter 2016 Student enrolls in HSFC program YEAR 4 course 3 Winter 2017 Student retains employment YEAR 3 Spring 2016 Student enrolls in HSFC program course 4 Student YEAR 4 Spring 2017 obtains HSFC credential Student is YEAR 3 Summer 2016 Student is placed in employmen t (September 30) YEAR 4 Summer 2017 YEAR 3 Fall 2016 Student retains employmen t YEAR 4 Fall 2017 Student receives wage increase

Example 2: Credential, PSE, & Employment YEAR 2 Winter 2015 YEAR 2 Spring 2015 YEAR 2 Summer 2015 YEAR 2 Fall 2015 YEAR 3 Winter 2016 Student enrolls to LAHC and completes YEAR 4 orientation Winter 2017 Student retains employment YEAR 3 Spring 2016 Student enrolls in CNA program Student obtains YEAR 4 CNA Spring 2017 credential Student is exited from program YEAR 3 Summer 2016 Student enrolls in HHA program Student placed YEAR 4 in Summer 2017 employmen t (September 30) YEAR 3 Fall 2016 Student retains employmen t YEAR 4 Fall 2017 Student receives wage increase

Budgets Consortium funding will be utilized for district- wide staff and activities Each college has its own budget

Budgets College Personnel May includes faculty stipends Fringe Travel Supplies Indirect Cost Rate Consortium Personnel Fringe Travel Supplies Contractual Other

Modification Requests College Request Submit modification request via email to LA H3C Dean LA H3C Dean will confirm LA H3C Dean Review & Submission LA H3C Dean will review and submit modification request(s) directly to FPO Approval Upon FPO approval, LA H3C Dean will email confirmatio n to LA H3C Lead and CC

Next Training Data & Participant Files Developing H- PACTS for your campus Action Item: Select Date Options: Friday, January 16 or Wednesday, January 21

Q&A Michelle Cheang, Dean CheangMA@lattc.edu Tel: 213-763- 5533 Cell: 760-791- 1737