2014 Bentley Systems, Incorporated Bentley Systems LEARNing Subscriptions Glenn Belchamber, LEARNing Advantage Specialist (UK and Ireland)
Topics About Bentley Systems Bentley subscriptions - Bentley SELECT - Licensing subscriptions Bentley LEARN - Background; features and benefits; commitments 2 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
About Bentley 3 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
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Of the companies with more than 50% of their revenue from software, Bentley ranks #43 in terms of revenue. 5 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Revenue 6 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Revenue from Subscriptions 7 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Global Balance 8 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
2013 Performance Highlights 9 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Performance Since 2008 10 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Annual Report www.bentley.com/annualreport 11 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
12 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated Bentley SELECT
The Bentley SELECT Advantage The Right Tools at the Right Time Unrestricted Portfolio-wide Access 24/7/365 Support Online Forums & Knowledgebase Live Chat Phone Support Anytime Upgrades Current Versions Previous Versions Unprecedented Value Flexible Licensing License Pooling Portfolio Balancing LEARN Training Usage Reporting 13 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Software at your Service for everyone for enterprises 14 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Subscriptions for Organizations of Any Size The Right Tools at the Right Time 24/7/365 Support Anytime Upgrades Unprecedented Value: Business and Administration Unprecedented Value: Learning Opportunities 15 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated Portfolio-wide Servers and Services Basic Access Portfolio-wide Applications Assisted Support Self-help Support Global Coverage Anytime Upgrades Any Version Access Technology Previews License Pooling By Country By Country Globally Portfolio Balancing Annually Annually Real-time Term Licensing Quarterly Quarterly Annually License Usage Reporting Streamlined Software Administration Prepaid Term Licensing Performance Consulting Co-investment Days Learning Paths and Quickstarts * Live Training in Virtual Classroom * On-demand Training * Assessments * Transcripts * Bentley LEARNing Conferences * Training for users utilizing products under Quarterly Term Licensing
Bentley LEARN Just-in-Time Learning that Enables Successful Project Teams 16 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Continuous, Accessible Learning The Bentley Institute and our LEARNservices organization deliver continuous learning opportunities to Bentley s global community 17 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Learning Priorities Reduce Costs Lower training-related costs Improve team productivity Realize a fast ROI on training Save Time Get training when it s needed Simplify scheduling Lessen training-related travel Improve Quality Raise all skill levels Mitigate risk Learn from experts 18 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Obstacles to Continuous Learning Convenience Budget Training budgets slashed Travel budgets eliminated Software not being fully leveraged Project work comes first Can t leave office for an extended time Wait-time for local classroom courses is too long Resources No plans for learning and development Skill levels vary across the team Support issues are increasing 19 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Training is an event, Learning is continuous...we don t need anymore training...we already sent guys on training GREAT NEWS! But... we re all human. Humans forget 80% of what we learn in 2 days Research conducted by the American Society for Training and Development (ASTD) 20 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Training = Event Start time and a finish time Standard structure: Lecture, followed by hands-on exercise, followed by lecture, followed by hands-on exercise...etc Overdose of information What happens next? 21 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Learning = Continuous Knowledge retention cycle: Learn, apply, forget, re-learn, apply, forget, re-learn... No time limits Refresher courses; Ask the Instructor sessions; learning from peers, blended learning OnDemand lectures Performance support videos 22 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Bentley LEARN Training Subscriptions Remove barriers Single annual fee simplifies budgeting and purchasing Empower users to improve utilization, productivity, and profitability Live training On-demand self-study Annual user conference Realize the power of learning Service and support enable organizations to learn smarter www.bentley.com/learn 23 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Three Editions to Meet Users Learning Needs Bentley LEARN For all Bentley users at small to mid-size organizations Balance training time and costs with company-wide learning needs Bentley LEARN Enterprise For all Bentley users at global enterprises Enjoy unrestricted access to software and learning Personal LEARN Subscription For an individual infrastructure professional Facilitate continuous skills improvement one learner at a time 24 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Live Training in the Virtual Classroom Get real-time insights, answers, and best practices from expert instructors Live Engagement Communicate Get attention Respond Live Demonstration Hear lecture See lesson Keep pace Live Interaction Share Meet discreetly Collaborate in small groups Live Practice Apply skills Complete exercises Take notes 25 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Anytime, Anyplace On-Demand Self-Study Update and reinforce skills whenever the need arises Self-Paced Learning No schedule headaches Preferred location Skills Reinforcement Refreshers Practical examples Incremental Updates New feature tutorials Feature update how-tos Always On Online videos Online manuals 26 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Learning Paths and LEARNserver Individual Learning Experience Personal home page My Learning Paths Reminders Recommended Training My Learning History 27 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Learning Paths: Ready-Made Training Plans Choose from: Bentley recommendations Configure your own Organizational Personal Select: Product(s) and version(s) Language Training type Enroll in: One learning path Multiple learning paths 28 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
What does a Learning Path look like? 29 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Special Capabilities for Training Administrators Create and manage learning paths tuned to organizational needs Assign users to a learning path Add users to a site Track learning progress by user, course type, product 30 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Showcase Learning Achievement Learning Units Equivalent to professional development hours One hour of training = one Learning Unit Quantify time invested in skills improvement Online Transcripts Personal learning history Demonstrate professional growth over time Establish value to advance career Learning History Reports Organization-wide learning history Establish competitive advantage Calculate return on investment 31 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Personalized Learning How do I define the learning that I need to know, in a sequence that suits me, in a format that fits me, when I need it, where I want it, with credentials and reporting that I require? Every User 32 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Personalized Learning Recommendations 2014 User Downloads MicroStation Trial Send Information on QuickStarts Read email? Take Training? Use Software? Qualified MicroStation Prospect Bentley Profile LEARNing Paths SELECTserver Feature Logging Revenue! Future Triggers New Brand in ELS/ SELECT Open Access account New User in ELS/ SELECT Open Access account Trials for other Brands Version/Usage-based QuickStarts Foundational training to ensure a good Land experience to new users, including - OnDemand lectures - Practice workbooks - Skills assessments. Successful Landing Encourage Expand 33 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Face-to-Face Social Learning Bentley LEARNing Conferences Interactive sessions and hands-on workshops Themes include Civil, Plant, Building, Geospatial, Communications, Utilities, Information Mobility, and Asset Management Tracks include training sessions on products related to the above themes, including MicroStation, ProjectWise, and Bentley Developer Network sessions User Groups Led by Bentley users 50+ local events/year around the globe Networking and learning 34 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
2014 LEARN Conferences 35 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Online Social Learning Bentley Platforms Other Platforms Be Communities Special Interest Groups (SIGs) 36 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Online In-Person Learning + Networking Bentley User Bentley User Bentley User Bentley User 37 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
The Year in Infrastructure 2014 www.bentley.com/yiiconference 38 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
What attendees of Year in Infrastructure 2013 said: Outstanding event! I especially enjoyed the cross-disciplinary content and future vision of technology. The content presented has stimulated my thinking about how our business can undertake work processes better. Great opportunity to get ideas for a new approach to our business. Great networking opportunity. Really Impressed you folks get the audience thinking. Excellent vision of new processes and new technologies. Plenty of BIG ideas! Valuable strategic insights and exciting developments in mobile technologies and BIM. 39 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Bentley Announces Winners of 2014 Be Inspired Awards http://www.bentley.com/en-us/corporate/news/quarter+4/be+inspired+winners.htm - Advancing Asset Lifecycle Information Management - Advancing Asset Lifecycle Information Management - Advancing Comprehensive BIM Playbooks - Advancing Dimensions in Infrastructure - Advancing Information Technology - Advancing Urban Infrastructure - Effective Strategies in Construction Modeling - Innovation in Asset Performance Management - Innovation in Bridges - Innovation in Building - Innovation in Construction - Innovation in Government - Innovation in Land Development and Management - Innovation in Megaprojects - Innovation in Mining and Metals - Innovation in Offshore Engineering - Innovation in Power Generation - Innovation in Process Manufacturing - Innovation in Project Performance - Innovation in Rail and Transit - Innovation in Roads - Innovation in Structural Engineering - Innovation in Utilities and Communications Networks - Innovation in Water or Wastewater Treatment Plants - Innovation in Water, Wastewater, and Stormwater Network Modeling and Analysis 40 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Bentley Institute for All QuickStart s & Virtual Classroom Webinars, SIG s & Next Practices (Regional) User Groups Bentley LEARNing Conferences Bentley Institute, for ALL : - teach WHY - teach HOW Be Communities JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 41 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
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Bentley s Adopt-a-School Program A unique program that forges partnerships among industry leaders, academic institutions, and Bentley to help ensure there is a constant supply of jobready graduates for hire. Opportunities for Collaboration Learning events for students Hands-on learning sessions for educators Curriculum coaching for schools Mentoring of student chapters of professional associations Career coaching 43 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Bentley LEARN Subscriptions Learning goals Personalization based upon individual needs and preferences Flexible subscription options Maximized return on investment Bentley LEARNserver Personal Learning History, Learning Units, continuing education credits 44 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Take Advantage of Award-winning Learning Each year, CEdMA recognizes one high-tech company for outstanding innovation in training Bentley won CEdMA s award in 2012 and 2013 First company ever to be awarded twice We received awards for: Our innovative Learning Path application Our unique Bentley LEARNing Conference Insert CEdMA logo 45 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Transition the Service Treat subscriptions like a project Subscription projects are bigger than pay-as-you-go projects Open enrollment strategy Learning path enrollments A bias towards subscriptions eg Promote Subs for all Open Enrollment Focus on creating continuous learners 46 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
Revenue Transition to Subscriptions 47 WWW.BENTLEY.COM 2014 Bentley Systems, Incorporated
2014 Bentley Systems, Incorporated Thank you!