Instructor Survey: Technology Enhanced Classrooms
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- Linda Dennis
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1 Instructor Survey: Technology Enhanced Classrooms 1
2 Over 1800 instructors were surveyed for their experiences with using technology and receiving support for classroom technology. Extensive work is done throughout the year to maintain technology equipment and implement preventative measures to find issues before instructors are affected by them. 189 instructors responded to the survey. Approximately 50% mentioned that they did not regularly experience problems with classroom technology. 2
3 Satisfaction Breakdown Phone support 28% 37% 17% 10% 8% In-person support 49% 33% 7% 9% 2% Response time 35% 40% 13% 9% 3% Overall Satisfaction 27% 50% 15% 5% 3% 0% 25% 50% 75% 100% Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Instructors were asked to rate their satisfaction with receiving technology support in the classrooms. Satisfaction ratings were broken out into: phone support, inperson support, response time, and overall satisfaction. The majority of instructors were satisfied or very satisfied with the support that they received for technology in the classrooms. Instructors were most satisfied with in-person support. This response shows the importance that instructors place on receiving face-to-face technology help in classrooms. 3
4 Daily Technology Use Classroom PC 119 Laptop 110 DVD Player 36 Document Camera 24 Tablet Mobile Phone Transparency Projector 12 On a daily basis, instructors use fixed classroom computers the most, followed by laptops. Because almost half of the general-use classrooms (125 of 275) have computers installed, laptops are the second most-used technology. 4
5 Wireless Usage During Instruction Wireless Satisfaction in Classrooms 46% 54% 27% 40% 13% 18% 2% 0% 25% 50% 75% 100% Very Satisfied Neutral Very Dissatisfied Satisfied Dissatisfied Yes No Wireless continues to be an important issue on campus. Instructors were asked if they utilize the campus wireless network for instruction. Less than 50% of the instructors use wireless in their instruction, but the majority of the instructors that use wireless are satisfied. 5
6 How Teaching Benefits from Classroom Technology Feedback Examples Integrate Multimedia with Instruction 41 Integrate Multimedia with Instruction I can provide film clips, online text resources with video clips and activities, YouTube clips, Skype students off campus in, and this semester, my student-made films. Increased Student Attention/Interactivity Convenience and Efficiency Increased Student Attention/Interactivity Technology is essential to my teaching. I use it almost everyday. It helps to have everyone looking at something at the same time, helps make lessons more interactive and relatable. Real Time Demonstrations 9 For many instructors, technology is an essential part of instruction. Instructors were asked to discuss how they benefit from technology in the classrooms. Convenience and Efficiency I teach all over campus, so I appreciate the rooms being equipped already. I do not like to have to carry a laptop and other devices around. Bringing only a flash drive and my instructor i>clicker, and using the room's base station and equipment is ideal. Thank you for that! Real Time Demonstrations Allows me to demonstrate how to run statistical analyses using a computer program. 6
7 Instructor s Challenges with Classroom Technology Inconsistent Equipment Broken or Missing Equipment Wireless Inconsistent Equipment Negative responses that discuss instructors encountering moments where technology equipment would work one day, but not the next and vice versa. Broken or Missing Equipment Negative responses that discuss technology equipment in classrooms that were unusable or missing No Issues/Problems Sharing Technology with Other Instuctors 5 12 Wireless Negative responses that discuss issues connecting to, or staying connected to the campus network. Personal Knowledge/Training Slow Response 4 5 No Issues/Problems Positive responses that discuss both the state of technology equipment in classrooms and technology support that instructors received. Instructors were asked to discuss their greatest challenges when utilizing and receiving support for classroom technology. The equipment discussed includes: fixed classroom computers, wireless access points, projectors, video/audio cables, and microphone/speakers. Sharing Technology with Other Instructors Negative responses that discuss the state that classrooms are left in by previous instructors Personal Knowledge/Training Neutral responses that discuss instructors lack of knowledge to utilize some equipment effectively or the need for additional training to use technology in classrooms. Slow Response Negative responses that discuss the amount of time for technology support to arrive to the classrooms. 7
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