Hagenberg CAMPUS. School of Informatics, Communications and Media. Guide for International Students. Upper Austria University of Applied Sciences

Transcription

1 Hagenberg CAMPUS School of Informatics, Communications and Media Guide for International Students Upper Austria University of Applied Sciences Part of Softwarepark Hagenberg 1

2 Guide for International Students Contents Life as an International Student in Austria General Information about Hagenberg... 4 Universities of Applied Sciences in Austria Hagenberg Campus... 5 Our Degree Programmes Bachelor s Degree Programmes: Communication and Knowledge Media... 6 Hardware-Software-Design... 6 Media Technology and Design... 6 Medical & Bioinformatics... 6 Mobile Computing... 6 Secure Information Systems... 6 Software Engineering... 6 Master s Degree Programmes: Biomedical Informatics... 7 Communication and Knowledge Media... 7 Digital Arts... 7 Embedded Systems Design... 7 Information and Engineering Management (part time)... 7 Interactive Media... 7 Mobile Computing... 8 Secure Information Systems... 8 Software Engineering... 8 Internationalisation International Office Hagenberg / Contact... 9 Arrival Dates / Grading System / ECTS... 9 Hagenberg Campus: Services and Facilities Internet and Intranet / Student ID Card / IT Information / Pick-up Service / Library / Accommodation...10 Academic Information Academic Calendar / Types of Classes Attendance Policy / Examinations Hagenberg Campus: Events / Free Time Activities Sports & Leisure Dos and Don ts Essential Information Survival German for Student Life / Registration with the Local Authorities Climate and Clothing / Currency / Living Costs in Hagenberg / Banking Hours / Credit Cards Medical Services and Pharmacies / Emergency Numbers Health Insurance Coverage / Non-emergency Medical Treatment Infrastructure / Getting to Hagenberg / Public Transport International Students in Hagenberg Hagenberg CAMPUS 2

3 Study abroad in Upper Austria Studies with a Future Austria Austria is a beautiful country with a great cultural heritage, located in the heart of Europe. It is the home of Mozart, Klimt, Freud, and The Sound of Music. Austria s snow-capped mountains, crystal clear lakes and rivers and historic cities like Vienna and Salzburg attract tourists from all over the world. The economy is very much exportorientated and the standard of living is high. The national language is German, but most people speak some English. Upper Austria The state of Upper Austria is located in the northern part of Helsinki HEBRIDES ORKNEY IS. Oslo Stockholm Sankt-Peterburg Tallinn SCOTLAND NORTH ESTONIA Edinburgh Gˆteborg LATVIA Belfast SEA Riga IRELAND DENMARK Moscow Dublin Copenhagen LITHUANIA Vilnius WALES ENGLAND RUSSIA Minsk Cardiff NETHERLANDS BELARUS London The Hague Berlin Warsaw BELGIUM Brussels POLAND GERMANY Kiev Paris Luxembourg Prague U K R A I N LUXEMBOURG CZECH REP. SLOVAKIA FRANCE Vienna Bratislava MOLDOVA Bay of Kishinev Biscay Bern Budapest SWITZERLAND HUNGARY MASSIF Ljubljana Odessa Bilbao CENTRAL SLOVENIA CROATIA ROMANIA S Porto BOSNIA- Belgrade Bucharest Andorra la Vella Monaco San Marino HERZEGOVINA BLACK PORTUGAL Madrid Sarajevo ANDORRA Corsica BULGARIA Lisbon Barcelona ITALY YUGOSLAVIA Sofiya Rome S P A I N Skopje Tirane Istanbul Sardinia MACEDONIA Sevilla ALBANIA A BALEARIC IS. T U R Malaga St rait of Gibraltar GREECE Gibraltar Algiers Sicily Izmir ablanca Rabat Athens Tajo MOROCCO kech Austria and combines natural beauty with a thriving economy. Upper Austria is one of Europe s leading regions in education, technology and employment; in fact, about 25% of Austria s total exports originate here. Duero SHETLAND IS. Loire Seine M E RhÙne A L D I P NORWAY Skagerrak S Po Donau T E R R A Tunis SWEDEN L T B A I C Gulf of Bo S E A FINLAND Pr ipyat Dnestr CARPATHIANS Pr ut Desna Dnepr a T O R O S Nicosi D The Upper Austria University of Applied Sciences (FH OÖ) The Upper Austria University of Applied Sciences is the largest university of applied sciences in Austria and is an integral part of the tertiary education system. The organisation is defined by the requirements of regional employment and research needs. Four locations in Upper Austria s central area offer innovative and inter-disciplinary academic degrees, each with a different focus. >> School of Informatics, Communications and Media Hagenberg Campus >> School of Applied Health and Social Sciences Linz Campus >> School of Management Steyr Campus >> School of Engineering and Environmental Sciences Wels Campus 3

4 Studying in Austria Life as an International Student in Austria Congratulations on your decision to embark on one of life s great adventures: a period of residence and study abroad. We hope that your stay here will be a wonderful, unforgettable experience for you. International exchange students the world over usually experience different phases of adjustment during their stay abroad. At first you will probably see everything through the eyes of a tourist. Everything is new and exotic. After this stage you get down to the business of living your everyday life, which for some people is accompanied by a sense of disorientation or culture shock. This is a quite natural phenomenon when someone is in completely unfamiliar surroundings where everything is new. If this affects you, please do not hesitate to speak to one of the staff involved in internationalisation. We have been through this ourselves and will be more than willing to listen and talk with you about it. You may also find it helpful to bear in mind that this is a phase that will pass and in the meantime try to keep an open mind and seek contact with other people. General Information about Hagenberg Hagenberg is an idyllic town in the beautiful Mühlviertel, in the heart of Upper Austria. In the last decade, Hagenberg has established itself as an internationally recognised center for computing and software development. The Upper Austria University of Applied Sciences, Hagenberg Campus is part of Softwarepark Hagenberg, the largest technology park for software in Central Europe. The university was founded by RISC (Research Institute for Symbolic Computation), one of the eight research institutes of the Softwarepark. The university and its students benefit from the vigorous interaction and synergy between the research institutes, the companies and the various educational institutions within Softwarepark Hagenberg. The outstanding mix of the most modern technology combined with the picturesque setting of the Hagenberg castle gives the town its unique flair. Located just 20km north of Linz, Hagenberg offers internationally recognised, practice-oriented degree programmes in the field of Information Technology away from the bustle of the big city, yet with easy access to the resources of the provincial capital. The University of Applied Sciences is housed in a futuristic building equipped with the latest technology. Our modern facilities include a bio lab, a video studio with green box and an audio studio. There are currently more than students in Hagenberg studying towards a Bachelor s or Master s degree in the fields of Information and Media Technology. Prof. Bruno Buchberger (Founder & Head of Softwarepark Hagenberg) Prof. Ingrid Schaumüller (Vice-Dean for Internationalisation & Research, School of Informatics, Communications & Media) Hagenberg CAMPUS 4

5 Studying in Austria Universities of Applied Sciences in Austria Universities of Applied Sciences in German Fachhochschulen (FH) are relatively new in Austria: the law authorising their introduction was passed in the early 90s and the first degree programmes were launched in autumn The aim of Austria s Universities of Applied Sciences is to provide a more practice-oriented education to complement the range of courses offered by traditional universities. Education is founded on academic, research-based principles; Universities of Applied Sciences are required to carry out applied research and development, which are integrated into the curricula. Students are involved in R&D projects already from an early stage of their studies. Keeping in line with the Bologna Declaration, however, the transition to the Bachelor/Master system at the Upper Austria University of Applied Sciences has already been completed in nearly all degree programmes. The transition does not only serve to improve international comparability and recognition, but also leads to a greater degree of flexibility for the students. Hagenberg Campus The academic programmes in Hagenberg are divided into three main fields: >> Informatics, Communications and Media Each programme has a clearly defined and industry-oriented focus. These focus areas include software development, hardware and software interfaces, applications in the field of mobile devices and security-related aspects of modern communication, in addition to the technical, organisational, and design-related issues in the field of media. Courses in business administration and project management complement the curricula, resulting in graduates who are highly qualified for leading positions within the IT and media industry. The Structure of our Degree Programmes The Bachelor s degree programmes (three years, 180 ECTS) require a one term professional internship during which students work in companies or research institutes in Austria or abroad. Training in social skills is an additional feature of our programmes. The Master s degree programmes (two years, 120 ECTS) offer in-depth specialisation in specific fields with emphasis on strategic thinking and problem-solving skills. Final Degree Awarded Eligible for Doctoral study programme at a university General university entrance qualification Master (4 Sem.) Bachelor (6 Sem.) Pre-entry course for university 5

6 Hagenberg Campus Our Degree Programmes Bachelor s Degree Programmes: Communication and Knowledge Media The elemental tension in the man-machine dynamic is at the heart of this degree programme s interdisciplinary approach to the cybernetics of technology and its users. Themes covered range from e-learning to knowledge management and corporate communications. Our programme aims to equip graduates with the problem-solving skills to develop practical applications in the context of teamwork-based implementation strategies. Hardware-Software-Design Graduates of this degree programme are highly skilled in the computer-aided design of integrated VLSI circuits, in applying microcontroller and peripherals, in writing efficient software, and in optimising systems as a whole. The programme also focuses on electronics, computer architecture, communications engineering and software development. Media Technology and Design Achieving the perfect combination of the latest technology, content and design is essential for success in the field of digital media. This programme provides students with the technical expertise, design knowledge and communication skills to face this challenge. A solid education and experience with professional equipment enable students to realise innovative concepts. Medical & Bioinformatics Deployment of the latest information technology is now an essential component of the most effective medical provision and to progress biomedical science. Medical informatics underpins all aspects of optimal healthcare provision for patients while bioinformatics plays a crucial role in helping to identify the genetic causes of illness and develop new drugs. Mobile Computing Mobile computing is the technology of the future. This programme equips students with substantial knowledge in the fields of communications technology, informatics and application development for mobile phones, PDAs and more so that they can devise innovative services and applications also in technical terms and professionally manage projects in the field. Secure Information Systems This degree programme focuses on all forms of security measures in connection with the organisation and operation of computer systems and networks as well as the transfer, storage and archiving of electronic data. Software Engineering (full-time and part-time) In this degree programme students are trained to recognise, analyse, model, implement or improve business and technical processes in terms of appropriate software. The aim is to enable them to develop software with the most modern methods of software technology for all areas of application. Hagenberg CAMPUS 6

7 Master s Degree Programmes: Biomedical Informatics Recent research has shown that many illnesses have genetic causes. Our Master s programme equips students with the competencies to support doctors in areas such as diagnosis and therapy based on in-depth knowledge of IT tools and methodologies underpinned by a thorough grounding in medicine and molecular biology. The resulting development of innovative diagnostic and therapeutic methods is instrumental in the provision of optimal care for patients. Communication and Knowledge Media Online media play an increasingly important role in corporate communication strategies, and being equipped to meet the challenges of future internet development is of crucial importance. Core courses in communication, social and media science as well as elective modules in web development will ensure you have the relevant know-how. The programme also takes in key design-related skills essential for innovative and creative PR and knowledge management. Digital Arts The Master s programme Digital Arts is a production and design-orientated programme focusing on computer animation, motion picture and games. Students are provided with the creative, design and technical skills needed to perform innovative and professional work in the media production industry. Embedded Systems Design This interdisciplinary programme covers all aspects of embedded systems whic are ubiquitous in daily life, covering for instance products such as handheld devices, medical devices and automotives. They combine hard- and software in real-time applications. The complexity of such a system requires skills in system design, verification and simulation as well as in embedded software development, communication engineering and VLSI chip design. Information and Engineering Management (part-time) The goal of this part-time Master s programme is to give graduates of typical information technology studies especially those in software engineering, informatics, etc. the opportunity to further develop themselves in the area of IT management (Department Head of EDP, IT Manager, CIO, etc.). Particular emphasis is placed on the new circumstances inherent in such positions of management. Interactive Media Interactive Media is a Master s programme focusing on technical issues related to interactive computing, game development and online media. Graduates are provided with the skills to develop, design and implement innovative projects in the industry. 7

8 Mobile Computing Building on our Bachelor s programme of the same name, students will undertake a more in-depth examination of the almost limitless possibilities of a truly global, all-pervasive, mobile computing connectivity. The challenge is adapting ever newer technological applications and environmentally sensitive automated systems across the full spectrum of everyday activities including sport, medicine and care of the elderly to create ever more powerful and user-friendly synergies. Secure Information Systems This programme offers a chance for individual in-depth studies and specialisation in varied areas of IT security. Its main focus is on practical training as well as independent and systematic work with an emphasis on the development of communication skills. The modules Computer & Network Forensics, Cryptography, Advanced Networking and Law & Experts can be combined individually. Software Engineering (full-time and part-time) The Master s programme Software Engineering offers students a profound and modern education in all aspects relevant to complex software systems (e.g. architecture, security, and fault tolerance) and to the main instances of such systems (e.g. heterogeneous, distributed, and mobile). Hagenberg CAMPUS 8

9 Hagenberg Campus Internationalisation The Upper Austria University of Applied Sciences maintains contacts to partner universities on almost all continents. The university s International Office is in charge of international relations and facilitates exchanges of students and academic staff. Each campus has its own International Office. Arrival Dates Exact arrival dates for specific semesters can be found on the incoming students pages of our website and are also given in the welcome letter that we send to students whose applications have been accepted. Grading System The Austrian education system works with 5 grades: Austrian Grade Equivalent sehr gut (1) excellent Internationalisation is changing the face of business today and must therefore play an integral role in the education of future business people. Hagenberg Campus therefore has a firm commitment to providing its students with opportunities to broaden their horizons on an international level, not least by encouraging them to complete part of their studies abroad, either at a partner institution or by doing their internships abroad. In addition to this, courses in various foreign languages and cultures taught almost exclusively by native speakers, frequent international faculty exchanges, and the increasing number of courses in other subjects held in English, encourage students to accept English as a language of everyday communication while gaining insight into different cultures. The presence of foreign exchange students also makes an important contribution to the internationalisation of the campus environment and students are encouraged to benefit from this to the full by taking part in the Buddy System and generally seeking contact with students from other cultures. Contact >> International Office Hagenberg Interim until November 2010: Martina Gaisch Head of Int. Office: Christina Huber-Beran Phone: +43 (0) international@fh-hagenberg.at gut (2) befriedigend (3) genügend (4) nicht genügend (5) very good satisfactory sufficient fail Usually 50% of available points have to be obtained to pass an exam, but professors can define their own assessment criteria. ECTS ECTS ( European Credit Transfer System ) credits are a numerical value (between 1 and 60) allocated to course units to denote the student workload required to complete them. They reflect a quantity of work required by each course unit in relation to the total quantity of work necessary to complete a full year of academic study at the institution that includes, lectures, practical work, seminars, tutorials, fieldwork and private study as well as assessment activities. The ECTS is thus based on a full student workload and not limited to contact hours only. The basic allocation of academic credits in ECTS is 60 credits for a full year of study, 30 credits for a semester, or 20 credits per term. Credits are awarded only when the course has been completed and all required examinations have been passed. In other words, students do not get ECTS credits simply for attending classes or spending time abroad, but must fulfil the assessment requirements of the host institution to demonstrate that they satisfy the specified learning objectives for the course unit. 9

10 Hagenberg Campus Services and Facilities Internet and Intranet Students have unlimited free access to the internet from numerous computers throughout the university building. Every student is also linked to the intranet and given a personal account. Student ID Card Library All students will be issued student ID cards enabling them to withdraw books from the library at Hagenberg Campus. Further information on the use of the library will be provided during the first days in Hagenberg. At the secretary s office, you will get your student ID card which contains your student number. The ID card also works as a key to the rooms where students have free access. These are: student working rooms, the computer labs as well as other labs in which you might be working throughout the semester. IT Information Login Procedure Before you can log in for the first time, you need to register with the campus IT system. After registration you will receive your student ID. In order to log in to your personal account, you have to enter a user name and a password. Web Mail System Each student is provided with a defined address. It is a combination of your registration number In order to log in to the web mail system, you have to start the browser first and then link to Pick-up Service Students who arrive by train or aeroplane can be picked up by our students. Accommodation Student housing is available nearby, ranging from on-campus halls of residence to private on-campus as well as off-campus accommodation. If you would like assistance arranging accommodation please contact the International Office (the accommodation form can be downloaded from our website). More information about the student hall of residence is available at There you will find information about current rates and facilities. Please note that a security deposit in the amount of the monthly rent has to be paid in advance. The first month s rate will have to be paid within the first days after arrival! There are also private rooms and apartments available for rent in Hagenberg and the surrounding area. For more information contact the municipality: >> Marktgemeinde Hagenberg 4232 Hagenberg/Austria, Kirchenplatz 5a Phone: +43 (0) , Fax: -3 gemeinde@hagenberg.ooe.gv.at Hagenberg CAMPUS 10

11 Hagenberg Campus Academic Information Although the primary language of instruction at Hagenberg Campus is German, as part of our commitment to internationalisation an increasing number of courses are offered in English. Courses in German are available to foreign exchange students with sufficient command of the German language. A catalogue of courses currently taught in English is available on request from our International Office. Academic Calendar Hagenberg Campus has an academic year divided into two semesters. >> Winter Semester: Beginning of October to mid-february >> Summer Semester: Beginning of March to mid-july >> Examination Period: End of January to Mid-February (winter semester) End of June to Mid-July (summer semester) >> Breaks: Christmas (2 weeks), February (1 to 4 weeks), Easter (1 week), summer holidays in July/ August/September (12 weeks). 1 January New Year s Day Neujahrstag 6 January Epiphany Hl. Drei Könige 1 May Labour Day Tag der Arbeit 26 October Austrian National Holiday Nationalfeiertag 1 November All Saints Day Allerheiligen 8 December Immaculate Conception Maria Empfängnis >> The following church holidays are also public holidays in Austria: Ascension Day Whitsuntide Corpus Christi Assumption Easter Monday Types of Classes Christi Himmelfahrt Pfingsten Fronleichnam Maria Himmelfahrt Ostermontag While some subjects are presented as traditional lectures, others are taught in the form of seminars, project work and skills practice or a combination of these methods. Seminars and Workshops These are classes in which students research topics and present and discuss them within a relatively small group. These can, in some cases, augment project work. Block Instruction In some cases primarily in the case of seminars and workshops instruction does not take place weekly, but is instead delivered in blocks of more intensive instruction (e.g. one block every two weeks or even one block per term). Blocks may also be held as immersion courses on weekends. Excursions Some courses occasionally include excursions, and attendance is generally obligatory. Any costs that arise for entrance fees, accommodation or other expenses are paid by the students. Project Work These are not theoretical projects but real work with all the responsibilities that go along with it and have therefore proven popular with our exchange students in recent semesters. 11

12 Students are supervised and guided by a faculty member but most of the time they work on their own. Finally, the teams have to present their results to both their supervising faculty member and the company. The main aim of these projects is to train the students in teamwork. Teamwork and team spirit are key elements of our university s philosophy students learn to work together rather than competing with one another. Attendance Policy Students are expected to attend and participate fully in all lectures, seminars and projects in which they have elected to take part. Attendance lists may be kept at the discretion of the individual faculty members. permissible should the didactic concept render this possible. The academic achievement for tutorials, seminars, projects, integrated courses, laboratory and behaviour training is usually subject to continuous assessment during the course (course immanent examination). Examinations In general, registration for a course at the beginning of term counts as registration for the examination. The only exceptions are changes made to the Learning Agreement within the prescribed period. To complete a term successfully, students must be examined for every course they have attended. Examinations may take various forms: formal written or oral examinations, assessment of coursework, a combination of the two or other means such as presentations during seminars, etc. The examination period is from the end of January to mid-february in the winter semester and from the end of June to mid-july in the summer semester. Students will be informed of the date, place and time of examinations, and given details of the examination procedure by the course instructor in due course. The lectures are assessed by a final course examination. A number of individual exams are also Students are expected to be present to sit exams here in Hagenberg. However, in exceptional cases (e.g. clashing semester dates between home university and Hagenberg, urgent appointments, illness), when a student needs to leave Hagenberg Campus earlier, it is possible to take an exam by fax. However, this solution is not the norm and if there is such a necessity, we need to have confirmation of it from the student s home university or employer. Moreover, all details have to be discussed with the respective professor here in Hagenberg before leaving. Hagenberg CAMPUS 12

13 Hagenberg Campus Events / Free Time Activities Hagenberg Campus organises a varied programme of events ranging from the legendary Summer Fest, the Bierkistenrennen (beer race) or the Hagenberg Highland Games and to more formal events such as the Study Abroad Fair (where incoming students have the opportunity to present their home universities) and Hagenberg Campus Ball in the winter semester to which formal evening dress must be worn. Staff versus students soccer matches are also very popular on our campus! Sports & Leisure In the winter, the gentle slopes in the Mühlviertel and the majestic mountains in the south of Upper Austria (Salzkammergut) and the neighbouring provinces of Salzburg and Styria offer plenty of opportunity for skiing and snowboarding. In the winter semester we usually organise a skiing day with our exchange students. Of course there s more to student life in Hagenberg than just studying there are plenty of leisure time activities to pursue here as well. Movie nights and student parties regularly take place on campus. Especially those interested in sports will find a variety of suitable facilities in Hagenberg. You can register at the FH Sports Club (FH-Sportverein) which offers the following sports activities: dance, football, ultimate frisbee, volleyball, basketball, climbing, fitness center, running, kickboxing and back-strengthening exercises. Registration for the Sports Club is possible during the first two weeks of each semester. More information about registration and prices can be obtained from the FH Sports Club at >> There are bus connections to Linz, the capital of Upper Austria, on a daily basis. A bus trip to Linz takes about 40 minutes, by car it only takes about 20 minutes. There are a number of museums and other cultural landmarks in Linz, which was the official European Cultural Capital in

14 Living in Austria Dos and Don ts Austria is a German speaking country. The current students generation is the first that received a good general education in English from primary school onwards. However, many of the older people don t speak any foreign languages. In tourist areas many people do in fact speak English but elsewhere most shop assistants and waiters speak very little English if any. Especially the older generation may consider it arrogant to expect everyone to speak English. Showing respect for Austrian culture by learning a few key words of German can help make everyday communication run more smoothly. Bitte Danke please thank you Entschuldigung excuse me / pardon me Guten Morgen Grüß Gott Guten Abend Auf Wiedersehen good morning hello (formal) good evening goodbye When entering shops, especially smaller ones, but even larger ones, greet the salesperson. A Grüß Gott is simply expected of well-mannered persons. This even applies to outdoor markets. In Austria it is traditional that academic degrees and some professional qualifications are used as titles. Especially in academic environments many Austrians are quite sensitive about this and feel insulted if not addressed by their titles. Although many of the academic staff at Hagenberg Campus prefer to be addressed simply as Herr A or Frau B, this is not the norm. Whenever you are in a company, doing some project work however, always pay attention to the company culture. When in doubt, it is always better to use the title than to omit it. If it is not common in the company to use titles you will be told so. Whenever talking to staff of a traditional university never forget to use their title. Austrians usually take their shoes off as soon as they enter someone s home. Most of the time the host responds by telling you not to do so; it is however better to take them off nevertheless as the host s request to leave them on might be just politeness. If other guests are present the easiest way is to do as they do to get it right. Austrian waiters generally expect tips. This applies not only in restaurants but also in cafés and pubs. It is not customary to leave the tip on the table when leaving but to inform the waiter when paying what he should keep. For example, if the bill comes to 9.20, you should round it up and tell him make it 10. In good restaurants Austrians tip 10% for particularly good service. When invited to someone s home for a party or a meal it is always wise to bring along a little present. Austrians usually bring along a bottle of wine, sweets, flowers, etc. Never take purchases you have made elsewhere into shops selling similar products in Austria. You may be asked to show the contents of your shopping bag or backpack at the checkout and it can lead to difficulties if you have products in your bag that are also sold in the shop concerned. Many large stores provide lockers in which you can leave your shopping before you enter. Under Austrian law it is compulsory to separate your rubbish for recycling. Special bins are provided for glass, metal, plastic packaging, organic waste, recyclable paper and remaining non-recyclable waste. Additionally, all packaging materials have to be washed before being thrown away. In order to maintain a harmonious relationship with your neighbours, landlord and even to avoid problems with the authorities, it is important that you comply with this law. Hagenberg CAMPUS 14

15 Living in Austria Essential Information Survival German for Student Life This short glossary of German terms related to life at Hagenberg Campus should help you in your orientation as a student here. Bibliothek Endnote Fachbereich FachbereichsleiterIn Hauptberuflich Lehrende/r (HBL) Hörsaal (HS) IF IT-/EDV-Raum JahrgangssprecherIn Klausur Labor Laborübung Lehrveranstaltung (LVA) Mensa Mündliche Prüfung Nebenberuflich Lehrende/r (NBL) Note Prüfung Sekretariat Seminarraum (SR) StandortsprecherIn library final mark / grade department head of department full-time professor lecture hall student union at Hagenberg Campus IT room (computer room) class representative written exam laboratory laboratory tutorial module / course university cafeteria oral exam part-time lecturer mark / grade exam administration office seminar room student representative of Hagenberg Campus Registration with the Local Authorities EU Citizens: For students from EU countries and Switzerland, a valid passport is sufficient. Non-EU Citizens: Non-EU citizens have to contact the local Austrian Consulate/Embassy in their home country for details regarding current visa regulations for Austria. In order to enter Austria and to live here, you have to apply for a residence permit. The following documents are required: >> Passport (has to be valid for at least one more year) >> Birth certificate >> Letter of confirmation issued by the university >> Proof of health insurance coverage (confirmation of registration with the Upper Austrian Health Insurance Company (OÖGKK) >> Bank statement (Austrian bank account required) >> Police clearance certificate >> 1 Passport-sized photo Please note that the residence permit is NOT a work permit for Austria. The Letter of Confirmation for the embassy will be sent to you by the International Office. Under Austrian law all changes of address have to be registered with the local authority within three working days; of course this also applies to foreign exchange students. In order to register you will need to take your passport (with a valid visa if applicable) and a Residence Registration, Meldezettel, which will be distributed and filled in directly at your arrival at the dormitory. After registration you will be given an official printout of your registration details which should be kept safely and will be needed along with a second Meldezettel when registering your departure. Studiengang StudiengangsleiterIn Stundenplan Studienplan Übung Vorlesung (VL/VO) degree programme head of studies schedule curriculum practical class lecture 15

16 Anmeldebescheinigung Confirmation of Registration (For Nationals of EU/EEA countries only!) If you stay in Austria for longer than 3 months, you must register with the competent municipal authority (Bezirkshauptmannschaft Freistadt) within the first 3 months of your stay and you will receive a confirmation of registration. This registration is obligatory in addition to the Residence Registration ( Meldezettel ). In case of non-compliance with this regulation a fine may be imposed. The International Office will assist international students in this registration process. Currency Since the beginning of 2002, Austria s currency has been the Euro ( ). 1 Euro = 100 cents Living Costs in Hagenberg Student union fees for one semester are which entitle you to various services and student reductions. A student needs about a month. For example: Rent (inclusive)... e Food... e 155 Entertainment... e 75 Other expenses... e 40 Total e Typical prices of everyday products: 1 litre of milk... e loaf of bread... e g cheese... e yoghurt... e 0.50 ½ litre of beer (supermarket)... e g ham... e kg apples... e litre of orange juice... e g pasta... e g cereal... e 2.20 Banking Hours Climate and Clothing Austria gets very cold in the winter with temperatures sometimes dropping below -10 C, so we recommend that you bring warm clothes and shoes with good sturdy soles for the winter semester. However, although you may associate Austria with winter sports, we often enjoy warm summers with temperatures sometimes up to and even above 30 C. Banking hours in Austria vary, but as a general rule banks open between 8:00 and 16:30 Monday to Friday and often close for one or two hours at lunchtime. Many banks also close on Friday afternoons. You will need to check the exact opening hours of the bank of your choice, as the above is just a general guideline. Student accounts usually are free in Austria, for opening an account you will need your passport and a confirmation from our university. Credit Cards An increasing number of businesses in Austria accept major international credit cards such as Visa and Mastercard, although many companies only accept these for purchases above a certain price. Hagenberg CAMPUS 16

17 Medical Services and Pharmacies Austria boasts an excellent network of pharmacies and medical practitioners. Pharmacies operate a rota system for night and Sunday duty. When a pharmacy is closed a notice is displayed giving details of the nearest pharmacies that are open. Emergency Numbers Ambulance (Rettung) / Emergency Doctor (Notarzt)... Phone: 144 Fire Brigade (Feuerwehr)... Phone: 122 Police (Polizei/Gendarmerie)... Phone: 133 Mountain rescue service (Bergrettung)... Phone: 140 Information on local medical emergency services is available from local police stations as well as in telephone directories and daily newspapers. Health Insurance Coverage Austria has an excellent public health care system. If you are staying in Austria for less than one year, you should find out if there is an agreement between your home country and Austria regarding health insurance. Between EU countries there is reciprocal health insurance system. You need to bring a proof of health insurance coverage of your own insurance company or your health insurance card before coming to Austria in order to ensure that you will be treated in Austria in the event of any illness without having to pay anything yourself. The insurance covers hospital stays, medical attention and service all free of charge (with a medical insurance record card available at the OÖGKK), reduced prescription charges of about 5 each. Non-emergency Medical Treatment If you need non-emergency medical treatment and are from an EU country that has a reciprocal health insurance agreement with Austria, you must take your passport and a proof of health insurance coverage of your own insurance company or your health insurance card from your home country to the general medical practitioner or the medical specialist whom you like to see. These documents entitle you to receive most medical treatment free of charge from doctors that have a contract with this regional public health insurance organisation. Such doctors usually advertise with the words alle Kassen on the wall plates outside their offices and it is to them that you should go for non-emergency medical treatment during consulting hours. At any event, international exchange students who are non-eu citizens must obtain full health insurance in Austria with the Upper Austrian Health Insurance Company (OÖGKK) for a fee of about 24 per per month. Students can insure themselves for as long (or as short) as necessary. To register for insurance with OÖGKK you need the following: >> Confirmation of enrolment at Hagenberg Campus ( Inskriptionsbestätigung ) >> your Residence Registration ( Meldezettel ) >> Proof of health insurance coverage in your home country during the last 12 months If you are from a country that does not have such a reciprocal health care agreement with Austria, you must take your passport and your health insurance card (e-card) to the general medical practitioner or the medical specialist whom you like to see. After your registration with the Upper Austrian Health Insurance Company (OÖGKK in Pregarten, near Hagenberg) it usually takes 2 weeks until you receive your e-card, in case of medical attention is required before you have got your e-card, use your Residence Registration (Meldezettel) as a substitute for the e-card. 17

18 Important Vocabulary Praktischer Arzt Facharzt Zahnarzt Frauenarzt Augenarzt Urologe HNO-Arzt Ordination Sprechstunden Termin Nach Vereinbarung Schmerzen general medical practitioner medical specialist dental surgeon gynaecologist eye specialist urologist ear, nose and throat specialist medical practice consulting hours appointment by appointment pains Dr. Wolfgang Fürlinger Phone: +43 (0) or +43 (0) , Tragweinerstraße 29, 4230 Pregarten/Austria Getting to Hagenberg The Blue Danube Airport in Linz is the international airport nearest to Hagenberg. Buddies usually arrange to meet incoming exchange students at this airport. Students who arrive by train usually arrive at Linz main station can also be picked up by Hagenberg students. >> campus-hagenberg/campus/anreise/ Public Transport There is an express bus (399) running every hour between Softwarepark Hagenberg and Kepler University Linz. >> Photos: OÖ.Tourismus, Upper Austria University of Applied Sciences, Michael Frühmann, Andrea Groisböck Behandlung Rezept Apotheke Infrastructure treatment prescription pharmacy Post Office Hagenberg / Diakonieshop Hauptstraße 90 Opening Hours: Monday Friday: 8 a.m. 12 a.m. and 2 p.m. 5 p.m. Townhall Marktgemeinde Hagenberg Kirchenplatz 5a, 4232 Hagenberg/Austria Phone: +43 (0) , Fax: -3 gemeinde@hagenberg.ooe.gv.at Pharmacy Hauptstraße 90, 4232 Hagenberg/Austria Phone: +43 (0) , Fax: -15, Opening hours: Monday Friday and office@apothekehagenberg.at >> General Practitioner Dr. Tanja Reichel Phone: +43 (0) or +43 (0) Hauptstraße 90, 4232 Hagenberg/Austria Railways For information on Austria s Federal Railway services see their homepage: >> Discount Rail Travel ÖBB customer card ÖBB-Vorteilscard<26 It is recommended that students intending to travel extensively within Austria purchase an ÖBB-Vorteilscard<26. The Vorteilscard<26 entitles holders to a 50% discount on all tickets for travel on the Austrian Federal Railway Network. It is available to anyone under 26 years of age at the reduced price of e and is valid for one year. In order to buy a Vorteilscard<26, you need to bring a passport-sized photograph and a valid ID. The data form is available at the ÖBB website or at the ticket counter at any train station. The 50% discount is guaranteed immediately if you buy your train ticket at a ticketing machine. If you buy the ticket at the counter, the reduction on the regular fare is only 45%. Special Rates for International train tickets Spar Schiene or City Star Tickets For city travelling to selected cities within Europe, ÖBB offers extra cheap Spar Schiene tickets. It is recommended to book as early as possible (usually 3 months before you want to travel) because only a limited number of tickets are available in each train. For detailed information please check the ÖBB homepage. Acknowledgment and Disclaimer The Hagenberg Campus International Office would like to thank all those who assisted with compiling this guide. Every effort has been made to ensure the accuracy of the information contained in this booklet, but Hagenberg Campus cannot accept responsibility for any errors or omissions. To the best of our knowledge the most accurate and recent data at the time of going to press have been used. However, as the world around us is continuously on the move, data can change and become outdated in no time. (Hagenberg, March 2010) Hagenberg CAMPUS 18

19 Statements International Students in Hagenberg I have no words to describe this experience, these months have been one of my best experiences. Hagenberg is a nice village, the people are quite friendly, and academically Hagenberg is a very recommendable place to study, I have learned so much. I miss the landscape, the Austrian food, the people I will not forget Hagenberg in my life... Oscar Conde O Donnell, University of Málaga, Spain I absolutely loved studying in Hagenberg and would highly recommend the Upper Austria University of Applied Sciences to anyone considering studying there. The teachers and staff were both very friendly and professional and as an international student I instantly felt comfortable on campus. What I loved most about the school was the way that the native Austrian students really made an effort to make me part of other student events and activities and often helped to solve any problems I had. Johnson Witehira, Wanganui School of Design, NZ I heard great things from some friends about Hagenberg before I came: studying, playing, partying it s a cool place to study. They have professional equipment for the students to use, industry standard software and people who are there to help out at anytime. Shayna Quinn, Wanganui School of Design, NZ Nice people, great atmosphere I really enjoyed my stay in Hagenberg. Sonja Chèvre, FH Bern, Switzerland Hagenberg is the best combination between fun and studying. There are a lot of great people ready to help you or to party with you... If you want to have fun, you definitely need to come to Hagenberg! I will not forget this experience and neither will you! Popescu Cosmin Valentin, University Babes-Bolyai Cluj-Napoca, Romania When I chose Hagenberg as my destination I didn t know I was going to one of the most beautiful landscapes just in the middle of Europe. It is on a great location as you can travel to many countries which are relatively close (Czech Republic, Germany, Poland...). They have a great College here with the newest technology and nice and helpful people. You will also find a lot of student parties at the Fachhochschule or in Linz where you ll meet really awesome people. For me the best thing from coming here was getting to know all the different cultures I had around: Polish, Turkish, Spanish (!), German, Romanian... and of course Austrian! Carlos Alonso Pena Osorio, University of Málaga, Spain Hagenberg is a very quiet and peaceful village where you can really focus on studying. The University is professionally equipped so new opportunities and challenges are available. But of course it s not only about studying you can meet wonderful and friendly people here and learn something about their culture and beautiful country. I will never regret spending my time here! Wojciech Kaczmarek, Wroclaw University of Technology, Poland 19

20 Prague Warsaw Munich Frankfurt Brussels Passau Nuremberg Berlin A8 Linz Hagenberg A1 VIENNA Wels Steyr Zurich Paris A12 Salzburg A9 A2 Bratislava Budapest Innsbruck A10 Graz Villach Zagreb Belgrade Milan / Rome Trieste / Ljubljana VIENNA AUSTRIA FH OÖ Studienbetriebs GmbH School of Informatics/Communications/ Media Softwarepark Hagenberg/Austria Phone: +43 (0) info@fh-hagenberg.at 03/