2-Jan International Diploma in Occupational Safety and Health (IDipOSH) Level 6 British Safety Council - Weekend Classes Karachi 4-6 Jan IOSH Managing Safely V 5.0 6-Jan 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 7-Jan 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Hyderabad 8-11 Jan Certified Scaffolding Inspector (STI USA) 4 Mon-Thu Karachi 11-13 Jan IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 11-13 Jan OSHA 30 Hours General Industry (IBOEHS USA) 3 Thu-Sat Hyderabad 13-Jan First Aid & CPR with BLS (UK Certified 1 Sat Karachi 13-Jan Shutdown & Turn Around Management (OGSC) 1 Sat Karachi 14-Jan First Aid & CPR with BLS (UK Certified 1 Sun Hyderabad 15-26 Jan NEBOSH International General Certificate (IGC) 12 Weekend Classes Karachi 15-26 Jan NEBOSH International General Certificate (IGC) 12 Weekend Classes Hyderabad 20-Jan IOSH Fire Safety for Managers 1 Sat Karachi 21-Jan Shutdown & Turn Around Management (OGSC) 1 Sun Hyderabad 21-Jan IOSH Fire Safety for Managers 1 Sun Hyderabad 22-23 Jan Construction Safety for Managers (Voational 2 Mon-Tue Karachi 24-26 Jan OSHA 30 Hours General Industry (IBOEHS USA) 3 Wed-Fri Karachi 25-27 Jan IOSH Managing Safely V 5.0 29-30 Jan Construction Safety for Managers (Voational 2 Mon-Tue Hyderabad PSC INTERNATIONAL / NATIONAL TRAINING PLAN 2018 January-18 Feburary-18 1-3 Feb IOSH Managing Safely V 5.0 5-9 Feb OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 8-10 Feb IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad We have trained more than 15,000 around the globe www.phoenixsafco.com Page 1 of 11
8-10 Feb 12-13 Feb Behaviour Based Safety (BBS Vocational 2 Mon-Tue Karachi 12-15 Feb Certified Safety Officer (National Qualification) 4 Mon-Thu Karachi 12-16 Feb OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 15-17 Feb 3 Thu-Sat Hyderabad 17-Feb IOSH Fire Safety for Managers 1 Sat Karachi 18-Feb IOSH Fire Safety for Managers 1 Sun Hyderabad 19-20 Feb Behaviour Based Safety (BBS Vocational 2 Mon-Tue Hyderabad 22-24 Feb IOSH Managing Safely V 5.0 24-Feb Defensive Driving Safety Training (NSC USA) 1 Sun Karachi 24-Feb Disaster Risk Reduction and Management 1 Sat Karachi 25-Feb Disaster Risk Reduction and Management 1 Sun Hyderabad 26-28 Feb Process Safety Management (PSM) OGSC Singapore 3 Mon-Wed Karachi March-18 1-3 Mar IOSH Managing Safely V 5.0 3-Mar 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 4-Mar 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 5-8 Mar Certified Safety Officer (National Qualification) 4 Mon-Thu Karachi 8-10 Mar IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 10-Mar Shutdown & Turn Around Management (OGSC) 1 Sat Karachi 12-16 Mar ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 12-16 Mar ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 15-17 Mar OSHA 30 Hours General Industry (IBOEHS USA) 17-Mar First Aid & CPR with BLS (UK Certified 1 Sat Karachi 17-Mar IOSH Fire Safety for Managers 1 Sat Karachi 18-Mar First Aid & CPR with BLS (UK Certified 1 Sun Hyderabad 18-Mar Shutdown & Turn Around Management (OGSC) 1 Sun Hyderabad 18-Mar IOSH Fire Safety for Managers 1 Sun Hyderabad 19-20 Mar Construction Safety for Managers (Voational 2 Mon-Tue Karachi 22-24 Mar IOSH Managing Safely V 5.0 26-27 Mar Construction Safety for Managers (Voational 2 Mon-Tue Hyderabad We have trained more than 15,000 around the globe www.phoenixsafco.com Page 2 of 11
26-30 Mar ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 26-30 Mar ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 29-31 Mar OSHA 30 Hours General Industry (IBOEHS USA) 3 Thu-Sat Hyderabad 2-5 Apr Certified Scaffolding Inspector (STI USA) 4 Mon-Thu Karachi 2-6 Apr OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 5-7 Apr IOSH Managing Safely V 5.0 5-7 Apr 9-13 Apr OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 12-14 Apr 3 Thu-Sat Hyderabad 14-Apr IOSH Fire Safety for Managers 1 Sat Karachi 15-Apr IOSH Fire Safety for Managers 1 Sun Hyderabad 15-17 Apr Process Safety Management (PSM) OGSC Singapore 3 Sun-Tue Karachi 16-17 Apr Behaviour Based Safety (BBS Vocational 2 Mon-Tue Karachi 16-27 Apr NEBOSH International General Certificate (IGC) 12 Weekend Classes Karachi 16-27 Apr NEBOSH International General Certificate (IGC) 12 Weekend Classes Hyderabad 18-Apr Disaster Risk Reduction and Management 1 Wed Karachi 19-21 Apr IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 22-24 Apr Process Safety Management (PSM) OGSC Singapore 3 Sun-Tue Hyderabad 23-24 Apr Behaviour Based Safety (BBS Vocational 2 Mon-Tue Hyderabad 25-Apr Disaster Risk Reduction and Management 1 Wed Hyderabad April-18 May-18 2-May International Diploma in Occupational Safety and Health (IDipOSH) Level 6 British Safety Council - Weekend Classes Karachi 5-May 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 6-May 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 7-10 May Certified Safety Officer (National Qualification) 4 Mon-Thu Karachi We have trained more than 15,000 around the globe www.phoenixsafco.com Page 3 of 11
10-12 May IOSH Managing Safely V 5.0 12-May First Aid & CPR with BLS (UK Certified 1 Sat Karachi 12-May Shutdown & Turn Around Management (OGSC) 1 Sat Karachi 13-May First Aid & CPR with BLS (UK Certified 1 Sun Hyderabad 13-May Shutdown & Turn Around Management (OGSC) 1 Sun Hyderabad 14-15 May Construction Safety for Managers (Voational 2 Mon-Tue Karachi 17-19 May IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 17-19 May OSHA 30 Hours General Industry (IBOEHS USA) 19-May IOSH Fire Safety for Managers 1 Sat Karachi 20-May IOSH Fire Safety for Managers 1 Sun Hyderabad 21-22 May Construction Safety for Managers (Voational 2 Mon-Tue Hyderabad 21-25 May ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 21-25 May ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 24-26 May IOSH Managing Safely V 5.0 24-26 May OSHA 30 Hours General Industry (IBOEHS USA) 3 Thu-Sat Hyderabad 26-May Defensive Driving Safety Training (NSC USA) 1 Sun Karachi 18-20 Jun Process Safety Management (PSM) OGSC Singapore 3 Mon-Wed Karachi 21-23 Jun IOSH Managing Safely V 5.0 25-27 Jun Process Safety Management (PSM) OGSC Singapore 3 Mon-Wed Hyderabad 25-29 Jun OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 28-30 Jun IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 28-30 Jun June-18 July-18 2-5 Jul Certified Scaffolding Inspector (STI USA) 4 Mon-Thu Karachi 5-7 Jul IOSH Managing Safely V 5.0 7-Jul 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 8-Jul 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Hyderabad We have trained more than 15,000 around the globe www.phoenixsafco.com Page 4 of 11
9-12 Jul Certified Safety Officer (National Qualification) 4 Mon-Thu Karachi 12-14 Jul IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 14-Jul First Aid & CPR with BLS (UK Certified 1 Sat Karachi 14-Jul Shutdown & Turn Around Management (OGSC) 1 Sat Karachi 15-Jul First Aid & CPR with BLS (UK Certified 1 Sun Hyderabad 15-Jul Shutdown & Turn Around Management (OGSC) 1 Sun Hyderabad 16-20 Jul ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 16-20 Jul ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 16-27 Jul NEBOSH International General Certificate (IGC) 12 Weekend Classes Karachi 16-27 Jul NEBOSH International General Certificate (IGC) 12 Weekend Classes Hyderabad 19-21 Jul OSHA 30 Hours General Industry (IBOEHS USA) 3 Thu - Sat Karachi 21-Jul IOSH Fire Safety for Managers 1 Sat Karachi 22-Jul IOSH Fire Safety for Managers 1 Sun Hyderabad 23-24 Jul Construction Safety for Managers (Voational 2 Mon-Tue Karachi 23-27 Jul ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 23-27 Jul ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 26-28 Jul IOSH Managing Safely V 5.0 26-28 Jul OSHA 30 Hours General Industry (IBOEHS USA) 3 Thu-Sat Hyderabad 30-31 Jul Construction Safety for Managers (Voational 2 Mon-Tue Hyderabad August-18 1-Aug Disaster Risk Reduction and Management 1 Wed Karachi 2-4 Aug IOSH Managing Safely V 5.0 5-Aug Defensive Driving Safety Training (NSC USA) 1 Sun Karachi 8-Aug Disaster Risk Reduction and Management 1 Wed Hyderabad 9-11 Aug IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 11-Aug IOSH Fire Safety for Managers 1 Sat Karachi 12-Aug IOSH Fire Safety for Managers 1 Sun Hyderabad 13-14 Aug Behaviour Based Safety (BBS Vocational 2 Mon-Tue Karachi 13-17 Aug OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 16-18 Aug 20-22 Aug Process Safety Management (PSM) OGSC Singapore 3 Mon-Wed Karachi 20-24 Aug OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad We have trained more than 15,000 around the globe www.phoenixsafco.com Page 5 of 11
23-25 Aug 3 Thu-Sat Hyderabad 27-29 Aug Process Safety Management (PSM) OGSC Singapore 3 Mon-Wed Hyderabad September-18 3-6 Sep Certified Safety Officer (National Qualification) 4 Mon-Thu Karachi 3-7 Sep ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 3-7 Sep ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 4-Sep International Diploma in Occupational Safety and Health (IDipOSH) Level 6 British Safety Council - Weekend Classes Karachi 6-8 Sep IOSH Managing Safely V 5.0 6-8 Sep Process Safety Management (PSM) OGSC Singapore 8-Sep Shutdown & Turn Around Management (OGSC) 1 Sat Karachi 8-Sep 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 9-Sep Shutdown & Turn Around Management (OGSC) 1 Sun Hyderabad 9-Sep 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Hyderabad 13-15 Sep IOSH Managing Safely V 5.0 3 Thu - Sat Hyderabad 15-Sep First Aid & CPR with BLS (UK Certified 1 Sat Karachi 15-Sep IOSH Fire Safety for Managers 1 Sat Karachi 16-Sep First Aid & CPR with BLS (UK Certified 1 Sun Hyderabad 16-Sep IOSH Fire Safety for Managers 1 Sun Hyderabad 17-18 Sep Construction Safety for Managers (Voational 2 Mon-Tue Karachi 20-22 Sep Process Safety Management (PSM) OGSC Singapore 3 Thu-Sat Hyderabad 24-25 Sep Construction Safety for Managers (Voational 2 Mon-Tue Hyderabad 27-29 Sep OSHA 30 Hours General Industry (IBOEHS USA) We have trained more than 15,000 around the globe www.phoenixsafco.com Page 6 of 11
1-4 Oct Certified Scaffolding Inspector (STI USA) 4 Mon-Thu Karachi 1-5 Oct OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 4-6 Oct IOSH Managing Safely V 5.0 4-6 Oct 8-12 Oct OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 11-13 Oct IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 11-13 Oct 3 Thu-Sat Hyderabad 13-Oct IOSH Fire Safety for Managers 1 Sat Karachi 14-Oct IOSH Fire Safety for Managers 1 Sun Hyderabad 15-16 Oct Behaviour Based Safety (BBS Vocational 2 Mon-Tue Karachi 15-26 Oct NEBOSH International General Certificate (IGC) 12 Weekend Classes Karachi 15-26 Oct NEBOSH International General Certificate (IGC) 12 Weekend Classes Hyderabad 22-23 Oct Behaviour Based Safety (BBS Vocational 2 Mon-Tue Hyderabad 24-Oct Disaster Risk Reduction and Management 1 Wed Karachi 25-27 Oct IOSH Managing Safely V 5.0 31-Oct Disaster Risk Reduction and Management 1 Wed Hyderabad October-18 November-18 1-3 Nov IOSH Managing Safely V 5.0 3-Nov 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Karachi 4-Nov 06 Months Professional Diploma in Occupational Safety & Health - Weekend Classes Hyderabad 5-8 Nov Certified Safety Officer (National Qualification) 4 Mon-Thu Karachi 8-10 Nov IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 8-10 Nov Process Safety Management (PSM) OGSC Singapore 10-Nov First Aid & CPR with BLS (UK Certified 1 Sat Karachi 10-Nov Shutdown & Turn Around Management (OGSC) 1 Sat Karachi 10-Nov IOSH Fire Safety for Managers 1 Sat Karachi We have trained more than 15,000 around the globe www.phoenixsafco.com Page 7 of 11
11-Nov First Aid & CPR with BLS (UK Certified 1 Sun Hyderabad 11-Nov Shutdown & Turn Around Management (OGSC) 1 Sun Hyderabad 11-Nov IOSH Fire Safety for Managers 1 Sun Hyderabad 15-17 Nov OSHA 30 Hours General Industry (IBOEHS USA) 19-20 Nov Construction Safety for Managers (Voational 2 Mon-Tue Karachi 19-23 Nov ISO 9001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 19-23 Nov ISO 14001:2015 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 22-24 Nov IOSH Managing Safely V 5.0 22-24 Nov OSHA 30 Hours General Industry (IBOEHS USA) 3 Thu-Sat Hyderabad 22-24 Nov Process Safety Management (PSM) OGSC Singapore 3 Thu-Sat Hyderabad 24-Nov Defensive Driving Safety Training (NSC USA) 1 Sat Karachi 26-27 Nov Construction Safety for Managers (Voational 2 Mon-Tue Hyderabad December-18 3-7 Dec OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Karachi 4-Dec International Diploma in Occupational Safety and Health (IDipOSH) Level 6 British Safety Council - Weekend Classes Karachi 6-8 Dec IOSH Managing Safely V 5.0 8-Dec IOSH Fire Safety for Managers 1 Sat Karachi 9-Dec IOSH Fire Safety for Managers 1 Sun Hyderabad 10-14 Dec OHSAS 18001:2007 (Lead Auditor Certification IRCA & CQI) 5 Mon-Fri Hyderabad 13-15 Dec IOSH Managing Safely V 5.0 3 Thu-Sat Hyderabad 15-Dec Defensive Driving Safety Training (NSC USA) 1 Sat Karachi 17-18 Dec Behaviour Based Safety (BBS Vocational 2 Mon-Tue Karachi 19-Dec Disaster Risk Reduction and Management 1 Wed Karachi 20-22 Dec 24-25 Dec Behaviour Based Safety (BBS Vocational 2 Mon-Tue Hyderabad 26-Dec Disaster Risk Reduction and Management 1 Wed Hyderabad 27-29 Dec IOSH Managing Safely V 5.0 27-29 Dec 3 Thu-Sat Hyderabad On Demand Training's We have trained more than 15,000 around the globe www.phoenixsafco.com Page 8 of 11
INTERNATIONAL TRAINING International Award in Delivering Training (IADT) Level III 3 NEBOSH Health Safety at Work (HSW) 5 NEBOSH International Diploma in OHS (IDip) Level 6 - Level II Award in Fire Safety (QCF) 1 Level II Award in Food Safety Catering (QCF) 1 Level II Award in Food Safety Manufacturing (QCF) 1 Level III Award in Food Safety Catering (QCF) 2 Level III Award in Food Safety Manufacturing (QCF) 2 Level IV Award in Food Safety Catering (QCF) 2 Level IV Award in Food Safety Manufacturing (QCF) 2 Level II Award in Risk Assessment (QCF) 1 Level III Award in Risk Assessment (QCF) 2 Associate Safety Professional (ASP) BCSP USA 4 Certified Safety Professional (CSP) BCSP USA 4 Safety Management Specialist (SMS) BCSP USA 10 Certified Fire Protection Specialist (CFPS) - Certified Fire Inspector (CFI) Level I 4 Certified Fire Inspector (CFI) Level II 4 IOSH Working Safely V 5.0 1 IOSH H2S (Hydrogen Sulfide) 1 OSHA 30 Hour Construction Industry (IBOEHS USA) 3 International Certificate in OHS (ICertOSH) Level III 5 Drilling Well Control (Level 2 & Level 4) 4 ISO 22000 Food Safety (PECB Canada) - IATF Automotive Industry (PECB Canada) - ISO 21500 Project Management (PECB Canada) - ISO 50001 Energy Management (PECB Canada) - ISO 13485 Medical Devices (PECB Canada) - ISO 17025 Laboratory Accreditation (PECB Canada) - PECB Risk Assessment with The MEHARI Method (PECB Canada) - Managing With Environmental Sustainibility Level 4 (IEMA UK) - Certified Associate in Project Management (CAPM) - PMI Risk Management Professional (PMI-RMP) - Portfolio Management Professional (PfMP) - CUSTOMIZED CUSTOMIZED We have trained more than 15,000 around the globe www.phoenixsafco.com Page 9 of 11
CUSTOMIZED TRAINING Project Management Professional (PMP) - Program Management Professional (PgMP) - Master Black Belt (CMBB) - Lean Certification (AME / SME) - Quality Engineer (CQE) - Reliability Engineer (CRE) - Six Sigma Green Belt (CSSGB) - Six Sigma Black Belt (CSSBB) - Six Sigma Yellow Belt (CSSYB) - Forklift Operations and Trained Operator - Crane Operations - Backhoe Operator - Mobile Crane Operator - Fall Protection & Working at Heights - Atmosphere Gas Testing and Monitoring - Chemical Safety - Self Contained Breatning Apparatus (SCBA) Inspection and Usage - Environmental Risk Assessment - Environmental Governance - Contractor Management System - Job Safety Analysis (JSA) - Environmental Health and Safety Audits Techniques Training Course - Oil Spill Management and Response Training Course - Forklift Technical and Safety Training Course with Practical - Workplace Safety & Health: Assessing current practices and promoting change in the profession - Incident Investigation, Root Cause Analysis and Formal Reporting Training Course - Health and Safety Management in the Textile Sector Training Course - Hazardous and Non Hazardous Waste Management - Environmental Management of Facilities Training Course - Investigating Chemical Safety Process Accidents Training Course - Occupational Safety and Health for the Chemical Industry training course - Chemical Health Risks Awareness and Protection Training Course - OHSAS 18001 & ISO 14001: Implementing an HSE Management System trainingcourse - We have trained more than 15,000 around the globe www.phoenixsafco.com Page 10 of 11 CUSTOMIZED CUSTOMIZED
Diploma Programs Advanced Process Hazard Analysis (PHA) Methods And Leadership - Handling, storage and Safety Use of Hazardous Chemical Substances - HSE Essentials (Set of Multiple EHS Training's) - Permit to Work (PTW) - Stress Management and Violance Control Program - Equipment and Machine Safety - Environmental Impact Assessment (EIA) - Safety Orientation and Audits Awareness Program - Hazards Identafication and Hazards Communications (29 CFR 1910.1200) - Hazardous Materials Management - EHS Advisor Comprehensive Course - Fire and Safety Engineering - Introduction to NFPA 101 (Life Safety Code) - Introduction to NFPA 1 (Uniform Fire Safety Code) - Welding Procedures and Inspection Criteria - Stand By Man (SBM) and EHS Technician Course - Specialized Safety in Pharmaceutical Sectors - Confined Space Safety (29 CFR 1910.146) - Scaffolding Safety, Requirements and Inspection (29 CFR 1926.450) - Other Required Customized Training's - One Year Diploma in Occupational Safety Health and Environment 1 Year One Year Diploma in Fire Safety Management System 1 Year Karachi / Hyderabad Important Information: * All international training's are recognized by internationally accredited awarding bodies. * NEBOSH examinations are held both on standard and on-demand dates. * Customized training's are avaliable on-demand for corporate client's that can be further tailored as per requirements. * Corporate clients should book the inhouse sessions prior to the commencement dates or corporate training plan can be customized according to the requirements. * For training's outside karachi / hyderabad special requisition to be made on prescribed format issued by Phoenix Safety Consultants (Private) Limited. * All training's shall only be organized under supervision of Phoenix Safety Consultants Management. * One year diploma accredited by SBTE (Sindh Board of Technical Education) intake shall only be taken in January and July intakes. * Payments terms and conditions are defined in payment schedules which would only be issued before enrollment confirmations. * Prices for all mentioned training's can vary according to T&C's, group discounts are also available. * Training registrations can be inquired by writing an email to training@phoenixsafco.com or by contacting +92 333 3407771 / +92 335 2219533 / +92 331 3826047. We have trained more than 15,000 around the globe www.phoenixsafco.com Page 11 of 11