Progress Report for Workforce Development FY 2014

Progress Report for Workforce Development FY 2014 Issued: December 2014

Table of Contents Report Summary... 3 Workforce Development Courses... 6 Types of Courses Offered... 6 Course Completers..... 7 Non-Credit Contact Hours. 9 Non-Credit Headcount (Achieve 2015: Access) 10 Non-Credit Under-Represented Populations.. 11 Employers Served (Achieve 2015: Workforce).... 12 Career Pathways Programs... 13 Adult Career Coaches/Experiential Learning Job Placement Coordinators.. 13 Apprenticeship Related Instruction... 14 Career Readiness Certificate (Achieve 2015: Success). 15 High School Career Coaches (Achieve 2015: Access) 16 Middle College... 17 On Ramp 18 Appendix A: Workforce/Data Definition and Location of Programs and Services. 19 Appendix B: WDS Data Reporting Requirements.... 21 Appendix C: Course and Program Data by College... 25 Blue Ridge...... 26 CCWA 27 Central Virginia.. 28 Dabney S. Lancaster... 29 Danville... 30 Eastern Shore... 31 Germanna... 32 J. Sargeant Reynolds...... 33 John Tyler... 34 Lord Fairfax... 35 Mountain Empire... 36 New River... 37 Northern Virginia... 38 Patrick Henry... 39 Paul D. Camp... 40 Piedmont Virginia... 41 Rappahannock... 42 Southside Virginia... 43 Southwest Virginia... 44 Thomas Nelson... 45 Tidewater... 46 Virginia Highlands... 47 Virginia Western... 48 Wytheville... 49 Appendix D: Non-Credit Headcount Detail.. 50

REPORT SUMMARY Background Workforce services provided through the community colleges include a host of courses and programs to develop and expand the skills of Virginia s workforce. Services are provided through two major areas: courses offered through workforce development departments and career pathways programs that assist individuals in improving their education and employment status. Courses are comprised of non-credit open enrollment, non-credit customized training, and credit customized training. Programs include Adult Career Coaches/Experiential Learning Job Placement Coordinators, Apprenticeship Related Instruction, Career Readiness Certificate, High School Career Coaches, Middle College, and On Ramp. Achieve 2015 and Other Reporting Requirements Under Achieve 2015, workforce services and programs are included in the student access, success, and workforce measurements. While Achieve 2015 captures the majority of workforce activities, there are additional measures required for state reporting, funding allocations, Chancellor s goals, and other areas that provide more detailed information on the performance of the system. These include non-credit contact hours and duplicated counts on courses offered. Appendix B provides a list of reporting requirements by various topic areas. Performance in FY 2014 Colleges design training programs that meet the current workforce needs through delivery of non-credit open enrollment and customized training or credit customized training. During FY 2014, colleges provided more than 66,000 individuals with non-credit workforce training (excluding community education). The types of instruction related to workforce can include courses that provide skills upgrades, such as training in Microsoft Office, leadership and supervision, and project management. In addition, workforce departments offer instruction that prepares individuals to earn an industry certification or state licensure. In total, colleges offered over 103,000 course enrollments related to workforce and provided over 50,000 students with specialized services through Career Pathways programs in FY 2014. Employers are another key customer of community college workforce services, whether through direct contracts or through partnerships with economic development and community agencies that assist existing or potential employers. In FY 2014, colleges served over 13,000 employers. In addition, workforce staff partnered with economic development agencies on 294 projects to recruit employers to the region and worked with community agencies on 193 projects to provide training services to dislocated workers. A supplement to this report, which includes performance for Institutes of Excellence and Specialized Workforce Centers, is available on the VCCS website at http://www.vccs.edu/wds/. The chart below provides a summary of Workforce Development Services enrollments for FY 2012 through FY 2014. Stoplights are provided for the four Achieve 2015 reporting measures. Page 3 of 51

VCCS Workforce Development Services Enrollments FY 2012 2014 Workforce Development Courses FY 2012 FY 2013 FY 2014 2013-2014 Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access Goal) 87,197 78,782 74,936-4.9% Non-Credit Under-Represented Population 25.9% 25.7% 21.2% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit 9,644 7,130 3,889-45.5% Custom Non-Credit 57,788 47,579 49,495 4.0% Open Non-Credit 48,563 50,733 49,809-1.8% WDS Course Completers* 115,995 105,442 103,193-2.1% Non-Credit Contact Hours 2,068,084 2,031,098 1,947,410-4.1% Employers Served Employers Served (Workforce Goal) 11,025 12,413 13,199 6.3% Career Pathways Programs Adult Career Coaches/Experiential Learning and Job Placement Coordinators** N/A 3,232 3,787 17.2% Apprenticeship Related Instruction 6,513 6,326 6,870 8.6% Career Readiness Certificate (Success Goal) 9,524 10,327 10,172-1.5% High School Career Coaches*** (Access Goal) 36,811 34,082 28,035-17.7% Middle College 1,170 1,022 840-17.8% On Ramp*** 1,177 928 525-43.4% * WDS course completers total excludes open credit. ** In the FY 2013 report, ACC/ELJPC totals included participants served from Summer 2012 through October 2013. FY 2013 totals in this report have been adjusted to include only participants served during the fiscal year. *** Please refer to the corresponding sections for a full description of changes that resulted in declining totals for the High School Career Coach and On Ramp programs. Page 4 of 51

The remaining sections of this report provide detailed data on the courses and programs provided through workforce for FY 2014 and include percentage increases over the prior year. Appendix A includes information on the location of programs and services among the colleges. Appendix B describes the various workforce reporting requirements. Appendix C displays graphical data by college. Appendix D provides detailed data on non-credit headcounts. Future Editions of the Progress Report for Workforce Development During the spring of 2014, three additional Career Pathways programs came under Workforce Development Services. These are the Rural Virginia Horseshoe Initiative, College Success Coaches, and Great Expectations. Future reports will include data for these programs. Additionally, Virginia s community colleges will soon begin a new strategic plan, Complete 2021. s will be made to future editions of the Progress Report to reflect the transition from Achieve 2015 to Complete 2021. For additional questions related to this report, please contact Carrie Douglas, Interim Director of Workforce Research and Evaluation (email: cdouglas@vccs.edu or 804/819-1684). Page 5 of 51

Workforce Development Courses Types of Courses Offered Courses provided through workforce development departments can include non-credit open enrollment, non-credit customized training, and credit customized training. Open enrollment courses are available to the general public, while customized courses involve specific training contracted by an employer. Most workforce development departments at the colleges provide a combination of credit and non-credit courses. Statewide, approximately 52 percent of students served participated in customized courses and approximately 4 percent of those served participated in customized credit courses. The table below illustrates the percentage of completers for total customized and customized credit courses by college. Served through Customized Courses* Served through Customized Credit Courses* College Total Served Blue Ridge 4,311 38.1% 0.0% CCWA 11,993 61.3% 0.0% Central Virginia 2,995 68.3% 1.3% Dabney S. Lancaster 867 31.4% 4.5% Danville 1,462 53.5% 22.9% Eastern Shore 1,746 49.5% 3.0% Germanna 5,515 33.6% 0.0% Lord Fairfax 10,777 54.3% 0.0% Mountain Empire 1,592 40.9% 0.4% New River 4,538 62.3% 2.6% Northern Virginia 17,780 11.2% 0.0% Patrick Henry 3,503 66.5% 0.0% Paul D. Camp 1,916 87.4% 0.0% Piedmont Virginia 5,565 45.9% 0.0% Rappahannock 2,221 23.6% 0.0% Southside Virginia 4,254 54.9% 9.4% Southwest Virginia 364 59.9% 6.9% Thomas Nelson 10,712 87.4% 7.8% Tidewater 5,433 78.6% 9.4% Virginia Highlands 618 60.4% 0.0% Virginia Western 2,130 62.3% 22.3% Wytheville 2,901 78.5% 36.3% Total 103,193 51.7% 3.8% Page 6 of 51

Workforce Course Completers In FY 2014, the total number of WDS course completers (duplicated count) decreased by approximately 2 percent from 105,442 to 103,193. As the table on the following page illustrates, open enrollment non-credit completers decreased 2 percent from FY 2013 to FY 2014, while customized training non-credit completers increased by 4 percent during the same timeframe. Total WDS Course Completers FY 2013 to FY 2014 Net College WDS 2013 WDS 2014 2013-2014 2013-2014 Blue Ridge 3,157 4,311 1,154 36.6% CCWA 9,265 11,993 2,728 29.4% Central Virginia 2,251 2,995 744 33.1% Dabney S. Lancaster 1,569 867-702 -44.7% Danville 1,652 1,462-190 -11.5% Eastern Shore 2,110 1,746-364 -17.3% Germanna 4,874 5,515 641 13.2% Lord Fairfax 9,020 10,777 1,757 19.5% Mountain Empire 2,592 1,592-1,000-38.6% New River 5,219 4,538-681 -13.0% Northern Virginia 16,867 17,780 913 5.4% Patrick Henry 3,169 3,503 334 10.5% Paul D. Camp 1,377 1,916 539 39.1% Piedmont Virginia 5,430 5,565 135 2.5% Rappahannock 2,663 2,221-442 -16.6% Southside Virginia 6,701 4,254-2,447-36.5% Southwest Virginia 408 364-44 -10.8% Thomas Nelson 13,451 10,712-2,739-20.4% Tidewater 6,653 5,433-1,220-18.3% Virginia Highlands 1,210 618-592 -48.9% Virginia Western 2,382 2,130-252 -10.6% Wytheville 3,422 2,901-521 -15.2% Total 105,442 103,193-2,249-2.1% Page 7 of 51

in Open and Custom Non-Credit Course Completers FY 2013 to FY 2014 Net Net Custom Custom Open Open Non- Non- Non- Non- College Custom Custom Open Open Credit Credit Credit Credit Non- Non- Non- Non- 2013 2014 2013 2014 Credit Credit Credit Credit Blue Ridge 1,138 1,642 504 44% 2,019 2,669 650 32% CCWA 4,714 7,354 2,640 56% 4,551 4,639 88 2% Central Virginia 1,519 2,006 487 32% 680 949 269 40% Dabney S. Lancaster 165 233 68 41% 1,113 595-518 -47% Danville 544 447-97 -18% 836 680-156 -19% Eastern Shore 1,126 812-314 -28% 915 881-34 -4% Germanna 1,594 1,851 257 16% 3,280 3,664 384 12% Lord Fairfax 4,174 5,853 1,679 40% 4,846 4,924 78 2% Mountain Empire 1,536 645-891 -58% 1,049 941-108 -10% New River 3,230 2,707-523 -16% 1,622 1,711 89 5% Northern Virginia 1,959 1,987 28 1% 14,908 15,793 885 6% Patrick Henry 1,987 2,329 342 17% 1,133 1,174 41 4% Paul D. Camp 1,202 1,675 473 39% 167 241 74 44% Piedmont Virginia 2,132 2,556 424 20% 3,298 3,009-289 -9% Rappahannock 517 525 8 2% 2,146 1,696-450 -21% Southside Virginia 1,787 1,935 148 8% 3,003 1,919-1,084-36% Southwest Virginia 208 193-15 -7% 157 146-11 -7% Thomas Nelson 10,588 8,533-2,055-19% 1,990 1,345-645 -32% Tidewater 4,092 3,764-328 -8% 1,435 1,161-274 -19% Virginia Highlands 582 373-209 -36% 628 245-383 -61% Virginia Western 1,258 851-407 -32% 550 803 253 46% Wytheville 1,527 1,224-303 -20% 407 624 217 53% Total 47,579 49,495 1,916 4% 50,733 49,809-924 -2% Page 8 of 51

Workforce Non-Credit Contact Hours In FY 2014, WDS provided over 1.9 million contact hours of non-credit instruction related to workforce. Contact hours are calculated based on the total number of hours the course meets multiplied by the number of course completers. Contact hours by college currently are used to calculate the non-credit workforce allocation received annually by the General Assembly. Statewide, each participant completed an average of approximately 20 hours of instruction. The average among colleges ranged from 6 to 39 hours. Colleges with higher averages, predominantly offer semester long open-enrollment courses, whereas colleges with lower averages tend to offer shorter courses either through customized or open-enrollment training. Non-Credit Contact Hours FY 2013-2014 2013 Hours/ Completer 2014 Hours/ Completer College 2013 Contact Hours 2014 Contact Hours Blue Ridge 51,981 63,846 22.80% 16.47 14.81 CCWA 193,757 194,163 0.20% 15.74 16.19 Central Virginia 20,631 18,832-8.70% 10.04 6.37 Dabney S. 13,498 5,790-57.10% 10.56 6.99 Lancaster Danville 15,211 11,573-23.90% 11.02 10.27 Eastern Shore 27,954 18,064-35.40% 13.70 10.67 Germanna 66,316 59,225-10.70% 13.61 10.74 Lord Fairfax 104,750 106,902 2.10% 11.61 9.92 Mountain Empire 60,364 39,686-34.30% 23.35 25.02 New River 189,206 161,268-14.80% 39.00 36.50 Northern Virginia 625,434 688,729 10.10% 37.08 38.74 Patrick Henry 44,118 50,564 14.60% 14.14 14.43 Paul D. Camp 13,510 17,939 32.80% 9.87 9.36 Piedmont 77,329 59,721-22.80% 14.24 10.73 Rappahannock 27,700 19,985-27.90% 10.40 9.00 Southside 174,905 97,715-44.10% 36.51 25.35 Southwest 6,145 5,891-4.10% 16.84 34.65 Thomas Nelson 134,283 131,777-1.90% 10.68 13.34 Tidewater 98,922 101,980 3.10% 17.90 20.71 Virginia 9,908 4,171-57.90% 8.19 6.75 Highlands Virginia Western 45,042 60,348 34.00% 24.91 36.49 Wytheville 30,134 29,241-3.00% 15.58 15.82 Total 2,031,098 1,947,410-4.10% 20.66 19.64 Page 9 of 51

Non-Credit Headcount With Achieve 2015, the measurement methodology changed from a duplicated to unduplicated headcount of workforce courses, whether they were credit or non-credit. In addition, the headcount includes community education courses, which were not included under the Dateline 2009 strategic plan. The table below provides non-credit headcounts by college over the last two years. Headcounts decreased by approximately 5 percent in FY 2014. Non-Credit Headcount FY 2013 to FY 2014 FY 2013 - FY2014 College FY 2013 FY 2014 Blue Ridge 3,411 4,254 24.7% CCWA 6,146 7,010 14.1% Central Virginia 2,449 2,696 10.1% Dabney S. Lancaster 602 632 5.0% Danville 1,464 1,237-15.5% Eastern Shore 1,630 1,245-23.6% Germanna 4,253 4,593 8.0% Lord Fairfax 6,406 6,783 5.9% Mountain Empire 2,239 1,333-40.5% New River 4,221 3,686-12.7% Northern Virginia 13,027 12,396-4.8% Patrick Henry 1,843 2,094 13.6% Paul D. Camp 1,312 1,744 32.9% Piedmont Virginia 4,326 4,035-6.7% Rappahannock 1,831 1,829-0.1% Southside Virginia 3,940 3,569-9.4% Southwest Virginia 381 223-41.5% Thomas Nelson 10,139 8,412-17.0% Tidewater 5,045 3,850-23.7% Virginia Highlands 958 560-41.5% Virginia Western 1,647 1,469-10.8% Wytheville 1,512 1,286-14.9% Total 78,782 74,936-4.9% Page 10 of 51

Non-Credit Under-Represented Populations During FY 2014, approximately 21 percent of all students enrolled in non-credit workforce courses were from traditionally under-represented populations (URP). This classification is determined based on a student s geographical location or race. The chart below displays underrepresented population totals for students for whom complete data was available. Non-Credit Under-Represented Populations FY 2014 Complete Data* (Students with Juris or Total College Location Race Race NOT URP Blank) URP Population of Complete Data Blue Ridge 678 83 3,810 750 17.6% CCWA 224 754 3,807 957 13.7% Central Virginia 1,792 278 2,600 1,854 68.8% Dabney S. Lancaster 373 22 632 382 60.4% Danville 370 265 1,237 585 47.3% Eastern Shore 3 123 635 126 10.1% Germanna 68 347 4,253 412 9.0% Lord Fairfax 830 193 6,052 996 14.7% Mountain Empire 293 5 1,333 298 22.4% New River 334 80 2,876 396 10.7% Northern Virginia 98 1,785 12,239 1,876 15.1% Patrick Henry 1,114 234 1,753 1,213 57.9% Paul D. Camp 26 81 750 103 5.9% Piedmont Virginia 935 134 2,640 1016 25.2% Rappahannock 62 182 1,829 242 13.2% Southside Virginia 598 482 2,408 920 25.8% Southwest Virginia 77 5 223 80 35.9% Thomas Nelson 220 1,311 6,232 1,486 17.7% Tidewater 586 553 3,438 1,041 27.0% Virginia Highlands 468 4 560 471 84.1% Virginia Western 189 103 1,161 274 18.7% Wytheville 400 19 1,247 417 32.4% VCCS 9,738 7,043 61,715 15,895 21.2% *These figures exclude limited enrollment data; therefore, they do not match total headcounts. Page 11 of 51

Employers Served Workforce development departments provide services to employers through customized training, open-enrollment courses (employer sponsorship), facility use, and contract services. The development of new employer relationships through workforce development helps to strengthen community relationships and increase services provided through the colleges. During FY 2012, VCCS began capturing employers served data for all departments at the colleges. The totals reported below represent employers served through workforce, as well as credit activities. Virginia s community colleges increased employers served by over 6 percent in FY 2014. Employers Served FY 2013 to FY 2014 College FY 2013 FY 2014 Blue Ridge 935 1,112 177 18.9% CCWA* 1,011 1,064 53 5.2% Central Virginia 219 498 279 127.4% Dabney S. Lancaster 151 88-63 -41.7% Danville 253 174-79 -31.2% Eastern Shore 176 249 73 41.5% Germanna 549 526-23 -4.2% Lord Fairfax 1,292 1,436 144 11.1% Mountain Empire 390 380-10 -2.6% New River 347 296-51 -14.7% Northern Virginia 1,299 1,070-229 -17.6% Patrick Henry 186 149-37 -19.9% Paul D. Camp 111 110-1 -0.9% Piedmont Virginia 364 487 123 33.8% Rappahannock 72 246 174 241.7% Southside Virginia 590 467-123 -20.8% Southwest Virginia 401 293-108 -26.9% Thomas Nelson 1,348 1,359 11 0.8% Tidewater 1,337 1,270-67 -5.0% Virginia Highlands 315 253-62 -19.7% Virginia Western 426 931 505 118.5% Wytheville 641 741 100 15.6% Total 12,413 13,199 786 6.3% * CCWA totals include employers served through credit activities at J. Sargeant Reynolds and John Tyler. Page 12 of 51

Career Pathways Programs Adult Career Coaches and Experiential Learning Job Placement Coordinators The Adult Career Coach (ACC) and Experiential Learning/Job Placement Coordinators (ELJPC) are TAACCCT-funded positions working at all 23 community colleges, as well as One Stops. The ACCs assist community college students, adult education students, and Virginia Workforce Center clients in developing career and postsecondary education and training plans and supporting access to education and training. ELJPCs work with students to provide services for job preparation and placement, including guidance in job search, employability skills coaching, and assistance with preparing for applications, resumes, and interviews. The primary focus of this strategy is to move dislocated workers and veterans into training and employment, with a particular interest in allied healthcare where such jobs are in demand. Adult Career Coach Experiential Learning Job Placement Coordinator FY 2014 College Participant Total Unduplicated* Total ACCs and ELJPCs** Blue Ridge 291 3 CCWA 214 4 Central Virginia 193 4 Dabney S. Lancaster 34 3 Danville 169 2 Eastern Shore 68 2 Germanna 96 1 Lord Fairfax 159 3 Mountain Empire 74 2 New River 271 4 Northern Virginia 90 1 Patrick Henry 179 3 Paul D. Camp 367 5 Piedmont Virginia 122 2 Rappahannock 42 2 Southside Virginia 273 5 Southwest Virginia 352 4 Thomas Nelson 133 2 Tidewater 245 4 Virginia Highlands 47 1 Virginia Western 227 4 Wytheville 141 4 Total 3,787 65 * The unduplicated participant totals consist of newly enrolled individuals who have received the required services from either an ACC or ELJPC (or both). **Total ACCs and ELJPCs include full-time and part-time ACCs and ELJPCs at each college. Page 13 of 51

Apprenticeship Related Instruction Apprenticeship Related Instruction (ARI) for business and industry is coordinated through technical centers and community colleges. The VCCS coordinates ARI for the Virginia Army National Guard that now sponsors registered apprentices for their personnel. In FY 2014, the ARI program provided instruction to approximately 6,800 registered apprentices, representing an 8.6 percent increase since last year. Apprenticeship Related Instruction Apprentices Served FY 2013 to FY 2014 FY 2013 FY 2014 Colleges Central Virginia 136 121-11.0% Community College Workforce Alliance 468 843 80.1% Danville 2 2 0.0% Lord Fairfax 141 136-3.5% New River 20 26 30.0% Northern Virginia 426 360-15.5% Patrick Henry 8 3-62.5% Rappahannock 6 6 0.0% Southside Virginia 31 29-6.5% Thomas Nelson 883 936 6.0% Tidewater 1,160 1,248 7.6% Total Colleges 3,281 3,710 13.1% Technical Centers Charlottesville-Albemarle Technical 148 162 9.5% Center Fairfax County Public Schools 684 660-3.5% Jackson River Technical Center 74 46-37.8% Massanutten Technical Center 176 108-38.6% New Horizons Regional Education Center 255 260 2.0% Norfolk Technical Vocational Center 477 470-1.5% Richmond Technical Center 222 129-41.9% Roanoke City Public Schools 561 772 37.6% Spotsylvania Career and Technical Center 99 74-25.3% Valley Career and Technical Center 172 184 7.0% Total Technical Centers 2,868 2,865-0.1% VCCS* 177 295 66.7% Total ARI 6,326 6,879 8.6% * VCCS coordinates services for the Virginia Army National Guard. Page 14 of 51

Career Readiness Certificate In FY 2014, Virginia awarded over 10,000 Career Readiness Certificates (CRCs), which decreased by approximately 1.5 percent over the prior year. These certificates, measuring workplace readiness skills, may be awarded through community colleges or One Stop centers. Career Readiness Certificates FY 2013 to FY 2014 College FY 2013 FY 2014 Blue Ridge 555 286-269 -48.5% CCWA 2,211 2,160-51 -2.3% Central Virginia 113 184 71 62.8% Dabney S. Lancaster 232 219-13 -5.6% Danville 255 163-92 -36.1% Eastern Shore 66 70 4 6.1% Germanna 149 116-33 -22.1% Lord Fairfax 118 43-75 -63.6% Mountain Empire 174 142-32 -18.4% New River 514 1,198 684 133.1% Northern Virginia 803 544-259 -32.3% Patrick Henry 319 443 124 38.9% Paul D. Camp 110 203 93 84.5% Piedmont Virginia 56 53-3 -5.4% Rappahannock 139 131-8 -5.8% Southside Virginia 2,959 2,808-151 -5.1% Southwest Virginia 182 243 61 33.5% Thomas Nelson 447 392-55 -12.3% Tidewater 415 171-244 -58.8% Virginia Highlands 178 234 56 31.5% Virginia Western 81 86 5 6.2% Wytheville 251 283 32 12.7% Total 10,327 10,172-155 -1.5% Page 15 of 51

High School Career Coaches This year, over 28,000 high school students received coaching services. These services were provided by 117 coaches in 155 high schools across the Commonwealth. In FY 2014, the High School Career Coach program began using a new Case Management System (CMS) in the Virginia Education Wizard. The Wizard CMS enables standardized record-keeping for all career coaches and allows for more reliable and detailed data collection with the ability to track the outcomes of individual students after graduation. Due to this transition to the new Wizard CMS, student served totals decreased in some college service regions. While career coaches previously reported the number of students served based on their individual record-keeping systems, current program totals represent each student s case file with an extensive list of services to track the depth of the services provided, along with case notes and follow-up functionality to increase the career coach s effectiveness. FY 2014 will serve as the baseline year for demonstrating a case management approach to postsecondary transition for the High School Career Coach program. College High School Career Coach - FY 2014 Students Receiving Individual or Small Group Coaching Number of Coaches Average Students per Coach Blue Ridge 2,068 11 188 Central Virginia 153 4 38 Dabney S. Lancaster 181 1 181 Danville 1,061 3 354 Eastern Shore 492 2 246 Germanna 1,060 6 177 J. Sargeant Reynolds 347 4 87 John Tyler 1,093 5 219 Lord Fairfax 3,505 9 389 Mountain Empire 1,141 5 228 New River 960 6 160 Patrick Henry 2,016 5 403 Paul D. Camp 1,159 5 232 Piedmont Virginia 1,657 4 414 Rappahannock 352 2 176 Southside Virginia 2,553 10 255 Southwest Virginia 2,413 8 302 Thomas Nelson 517 5 103 Tidewater 857 2 429 Virginia Highlands 1,728 5 346 Virginia Western 1,322 7 189 Wytheville 1,400 8 175 Total 28,035 117 240 Page 16 of 51

Middle College Middle College serves individuals ages 18 to 24 who lack a high school diploma by providing them with assistance in obtaining their GED and enrolling in courses at a community college. In FY 2014, over 800 students were enrolled in Middle College, including those taking GED courses as well as GED completers taking postsecondary courses. This represents an approximately 19 percent decrease in Middle College enrollments, compared to last year. FY 2014 outcomes of the Middle College program include the following: A total of 298 GEDs were awarded to Middle College students. A total of 116 GED completers enrolled in postsecondary education within one year. A total of 144 GED completers were awarded a CRC. Middle College Total Enrollments (includes GED and Postsecondary) FY 2013 to FY 2014 College FY 2013 FY 2014 Danville 134 118-11.9% Germanna 94 62-34.0% J. Sargeant Reynolds 145 124-14.5% Lord Fairfax 37 29-21.6% New River 183 169-7.7% Patrick Henry 57 65 14.0% Rappahannock 67 53-20.9% Southside Virginia 223 150-32.7% Thomas Nelson 82 70-14.6% Total 1,022 840-17.8% Page 17 of 51

On Ramp The On Ramp program assists clients in attaining postsecondary education credentials in emerging or in-demand careers in their region. Assistance includes: 1) tuition support for credit or non-credit programs of study that are approved by the college and local Workforce Investment Board; and 2) individual career and college planning services, including career assessments, career planning services, financial aid assistance, and referrals to support services. In FY 2014, the On Ramp Program went through two substantial programmatic changes. The first was to align eligibility requirements for all On Ramp clients to the WIA Dislocated Worker criteria. This change allows for collaborative supportive service delivery through co-enrollment with the Workforce Investment Boards. Making this change required extensive training of staff for the 16 existing On Ramp programs, along with the creation of new On Ramp programs at Central Virginia, Germanna, and Thomas Nelson. The narrowing of On Ramp eligibility requirements limited the pool of potential clients, which led to a decrease in clients served, compared to previous years. In addition, On Ramp began using the Virginia Workforce Connection (VaWC) for case management of its clients. With all colleges fully trained and with the benefit of lessons learned from the first year using the new eligibility requirements, it is anticipated that On Ramp totals will increase next year. FY 2014 enrollments are provided in the chart below. On Ramp FY 2014 College Total Enrolled** CCWA* 82 Central Virginia 9 Dabney S. Lancaster 19 Danville 14 Germanna 9 J. Sargeant Reynolds 36 John Tyler 20 Lord Fairfax 40 Mountain Empire 26 New River 21 Patrick Henry 30 Paul D. Camp 23 Rappahannock 16 Southside Virginia 46 Southwest Virginia 10 Thomas Nelson 14 Tidewater 36 Virginia Highlands 23 Virginia Western 38 Wytheville 13 Total 525 * CCWA total includes On Ramp non-credit enrollments for J. Sargeant Reynolds and John Tyler. ** Enrollment totals include both new and carryover clients. Page 18 of 51

Appendix A: Workforce Data Measurement Definitions and Location of Courses and Programs The definition of workforce has continued to evolve. The current definition, as approved by ACOP, includes workforce development courses and transitional programs. The following table provides a definition of each of the workforce services and programs included in this report. Data Measurement Definitions Workforce Development Courses: Types of courses: Course attribute of Open, Custom, Limited, Commsrv Completers: Credit: Students receiving a passing grade of A, B, C, D or P Non-credit: Students receiving a grade of S or X Non-credit contact hours: total completers multiplied by the course contact hours Non-credit headcount: unduplicated count of enrollments based on EMPLID. Students without an EMPLID (limited enrollments) are unduplicated based on concatenated name and college Non-credit under-represented populations: Students served from traditionally under-represented populations, determined by geographical location or race Employers served: Employers served through customized training, openenrollment courses (employer sponsorship), facility use, and contract services offered by workforce, as well as clinical opportunities, recruitment activities, dual enrollment, and internships offered by other departments at the colleges Career Pathways Programs: Adult Career Coaches and Experiential Learning Job Placement Coordinators: Participants served Apprenticeship Related Instruction: Individuals who participated in at least one ARI course during the course of the year Career Readiness Certificate: Recipients of a CRC (Bronze, Silver, or Gold) High School Career Coaches: Number of students receiving individual/small group coaching services Middle College: Number enrolled in the program On Ramp: Number enrolled in the program Source PeopleSoft SIS flatfile extract. Course attribute and value fields. PeopleSoft SIS flatfile extract. Grade field. PeopleSoft SIS flatfile extract using minimum hours field. PeopleSoft SIS workforce file extract. PeopleSoft SIS flatfile extract using race/ethnicity and location codes. Self-reported by colleges. Virginia Workforce Connection database ARI database CRC database Wizard Case Management System PeopleSoft SIS Middle College file extract. Virginia Workforce Connection database Page 19 of 51

The following table provides a listing of the WDS courses and programs that are available through the various community colleges. WF represents programs that are housed in the college s workforce division, while O represents those housed in another division at the college. WF/O marks programs that have a shared responsibility between workforce and another division. Location of WDS Courses and Programs FY 2014 College WDS Courses ACC/ ELJPC ARI CRC High School Career Coaches Middle College On Ramp Blue Ridge WF O WF O CCWA* WF WF WF WF WF Central Virginia WF WF WF WF O O Dabney S. Lancaster WF WF WF O WF Danville WF O WF WF O WF WF Eastern Shore WF WF WF WF Germanna WF WF WF O O WF J. Sargeant Reynolds O O WF John Tyler O O Lord Fairfax WF WF/O WF WF O O WF/O Mountain Empire WF WF WF O WF New River WF WF WF WF WF WF WF Northern Virginia WF O WF WF Patrick Henry WF WF/O WF WF O O WF Paul D. Camp WF WF/O WF O WF/O Piedmont WF O WF O Rappahannock WF WF WF WF O WF WF Southside WF O O WF O O O Southwest WF O WF O O Thomas Nelson WF WF WF WF O WF WF Tidewater WF WF WF WF WF WF Virginia Highlands WF WF WF O WF Virginia Western WF WF/O WF O WF/O Wytheville WF O WF O WF * CCWA provides workforce services for J. Sargeant Reynolds and John Tyler Community Colleges. WF = Workforce O = Other college division WF/O = Shared responsibility between Workforce and Other Page 20 of 51

Appendix B: WDS Data Reporting Requirements and Data Collection The following list provides detailed information about various data reporting requirements for Workforce through Achieve 2015, Chancellor s Goals, General Assembly Reporting, SCHEV and the State Code of Virginia. Achieve 2015 Access Goal: Increase the number of individuals who are educated and trained by Virginia s Community Colleges by 50,000 to a total of 423,000. Non-credit headcount Enrollment of students in Career Coaches program Success Goal: Triple the number of students graduating, transferring, or completing a workforce credential to 91,173. CRC attainment Workforce Goal: Increase the number of employers provided training and services to 13,000, with a particular focus on high-demand occupations. Employers served Chancellor's Goals: 2014-2015 Access Goal Establish and implement core elements across all VCCS coaching services. Implement Rural Virginia Horseshoe Initiative at pilot colleges and establish four-year success benchmarks. Student Success Goal Improve college and career transition for students in training and coaching programs. Workforce Goal Serve employers through college courses, programs, and outreach. Implement Workforce Enterprise System (WES). Increase the number of students completing and businesses recognizing Career Readiness Certificates. Resources Goal Leverage support from the Virginia Workforce System. Increase revenues generated by Workforce Development Services. General Assembly Reporting (http://leg1.state.va.us/cgi-bin/legp504.exe?101+bud+21-203) Page 21 of 51

It is the GA s intent that non-credit business and industry work-related training courses and programs offered by community colleges be funded at a ratio of 30% from the general fund and 70% from non-general funds These funds will be allocated by formula based on the number of individuals served by non-credit activities. VCCS is directed to establish one or more Institutes of Excellence responsible for development of statewide training programs to meet current, high demand workforce needs of the Commonwealth. A report is due each year by November 4 th, detailing financing, activities, accomplishments, and plans for the Institutes of Excellence and 4 workforce development centers, and outcomes of the appropriations for 23 workforce coordinators and for non-credit training. This report should include: - Performance measures used to evaluate the effectiveness of workforce coordinators at all 23 colleges - Information on number of students trained, employers served, and courses offered; types of certifications awarded; participation by local government and the public or private sector; other data relevant to the activities of the 4 workforce development centers - Number of students trained, employers served and courses offered through non-credit instruction; amounts of local government, public or private sector funding used to match GA appropriation - Private and public funding contributed for institutes programming and operating needs, number of private and public partnerships involved in the institutes programming; number of faculty and colleges affected by the institutes programming; performance measures to be used to evaluate the sharing or broadcasting of information and new/improved/updated curricula to other VCCS campuses Non-Credit Allocation Formula funds based on a three year average of course contact hours with a heavier weight (two times) on the most recent year. Colleges have a 10 percent hold harmless and $5,000 minimum allocation, meaning that no college can lose funds allocated from the prior year by more than 10 percent and all colleges receive a minimum $5,000 award. SCHEV Level II Measure 1 Increase the number of students completing community college career pathways programs. Career pathway program success can be measured by the completion of career and technical education programs and receipt of a Career Readiness Certificate (CRC). State Code Requirement - 23-215 (http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+23-215) maximize non-credit course offerings made available to business and industry at a time and place that meet current and projected workforce needs and minimize the cost of noncredit offerings to business and industry to the extent feasible Page 22 of 51

deal directly with employers in designing and offering courses to meet real, current, and projected workforce training needs maximize the availability and use of distance learning courses addressing workforce training needs Page 23 of 51

The following chart displays each data element, its collection method, and the particular requirement for which it must be reported. 1 Data Element Career Coach - Students Entering Postsecondary Education Achieve 2015 WDS Data Collection Chancellor's Goals X General Assembly Reporting Non-credit Allocation SCHEV State Code Requirements 2 Career Coach - Students Served X X 3 Career Readiness Certificate Recipients X X X 4 Career and Technical Education Awards (Perkins) (also underserved population*) X X X Distance Learning Courses 5 (alternative delivery) X 6 Employers Served X X X X 7 Industry Certifications/Workforce Credentials X X X 8 Institutes of Excellence X 9 Middle College - Students Entering Postsecondary Education X 10 Non-Credit Contact Hours X 11 Non-Credit Headcount (also underserved population*) X X X 12 Non-Credit Revenues - Customized & Open Enrollment X 13 Non-Credit Workforce Courses Offered - Customized & Open Enrollment X 14 Private Funding Match to Workforce X 15 Public Funding Match to Workforce X 16 Workforce Development Centers - TNCC, DCC, PDCC, CVCC (detailed data) X * Note: Underserved is determined based on income, first generation college student, geographic region, race, or ethnicity. Page 24 of 51

Appendix C: Course and Program Data by College The following pages provide graphical workforce development course and career pathways program data by college. Page 25 of 51

Blue Ridge 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 5,925 3,411 4,254 24.7% -4.9% Non-Credit Under-Represented Populations Served 15.9% 17.9% 17.6% -0.3% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 4,253 1,138 1,642 44.3% 1,537 2,019 2,669 32.2% -45.5% 4.0% -1.8% Total Workforce Course Completers* 5,790 3,157 4,311 36.6% -2.1% Non-Credit Contact Hours 53,681 51,981 63,846 22.8% -4.1% Employers Served Employers Served** (Workforce) 780 935 1,112 18.9% 5.7% Career Pathways Programs ACC/ELJPC*** 71 291 309.9% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 209 555-48.5% 8.6% -1.5% High School Career Coaches (Access) 2,339 1,933 2,068 7.0% -17.7% 286-18.6% -43.4% Subtotal Career Pathways Programs 2,548 2,488 2,645 6.3% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 26 of 51

CCWA 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 8,007 6,146 7,010 14.1% -4.9% Non-Credit Under-Represented Populations Served 26.7% 23.3% 13.7% -9.6% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 8,373 4,714 7,354 56.0% 4,582 4,551 4,639 1.9% -45.5% 4.0% -1.8% Total Workforce Course Completers* 12,955 9,265 11,993 29.4% -2.1% Non-Credit Contact Hours 203,955 193,757 194,163 0.2% -4.1% Employers Served Employers Served** (Workforce) 1,182 1,011 1,064 5.2% 5.7% Career Pathways Programs ACC/ELJPC*** 184 214 16.3% 17.2% Apprenticeship Related Instruction 785 468 843 80.1% 8.6% Career Readiness Certificate (Success) 2,064 2,211 2,160-2.3% -1.5% High School Career Coaches (Access) -17.7% Middle College -18.6% On Ramp 53 53 82 54.7% -43.4% Subtotal Career Pathways Programs 2,902 2,732 3,299 20.8% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 27 of 51

Central Virginia 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 2,751 2,449 2,696 10.1% -4.9% Non-Credit Under-Represented Populations Served 67.3% 67.8% 68.8% 1.0% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 557 52 40-23.1% 1,426 1,519 2,006 32.1% 904 680 949 39.6% -45.5% 4.0% -1.8% Total Workforce Course Completers* 2,887 2,251 2,995 33.1% -2.1% Non-Credit Contact Hours 23,404 20,631 18,832-8.7% -4.1% Employers Served Employers Served** (Workforce) 168 219 498 127.4% 5.7% Career Pathways Programs ACC/ELJPC*** 252 193-23.4% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 82 130 136 113-11.0% 62.8% 8.6% -1.5% High School Career Coaches (Access) 1,317 1,594 153-90.4% -17.7% 121 184 9-18.6% -43.4% Subtotal Career Pathways Programs 1,529 1,843 660-64.2% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 28 of 51

Dabney S. Lancaster 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 615 602 632 5.0% -4.9% Non-Credit Under-Represented Populations Served 50.2% 45.7% 60.4% 14.7% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 571 291 39-86.6% 292 165 233 41.2% 115 1,113 595-46.5% -45.5% 4.0% -1.8% Total Workforce Course Completers* 978 1,569 867-44.7% -2.1% Non-Credit Contact Hours 3,946 13,498 5,790-57.1% -4.1% Employers Served Employers Served** (Workforce) 169 151 88-41.7% 5.7% Career Pathways Programs ACC/ELJPC*** 36 34-5.6% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 287 19 232 34-5.6% -44.1% 8.6% -1.5% High School Career Coaches (Access) 241 181-17.7% 219 19-18.6% -43.4% Subtotal Career Pathways Programs 547 266 453 70.3% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 29 of 51

Danville 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 1,095 1,464 1,237-15.5% -4.9% Non-Credit Under-Represented Populations Served 50.5% 46.4% 47.3% 0.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 341 272 335 23.2% 412 544 447-17.8% 497 836 680-18.7% -45.5% 4.0% -1.8% Total Workforce Course Completers* 1,250 1,652 1,462-11.5% -2.1% Non-Credit Contact Hours 12,626 15,211 11,573-23.9% -4.1% Employers Served Employers Served** (Workforce) 133 253 174-31.2% 5.7% Career Pathways Programs ACC/ELJPC*** 101 169 67.3% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 1 187 155 71 2 255 134 63 0.0% -36.1% -11.9% -77.8% 8.6% -1.5% High School Career Coaches (Access) 1,288 1,133 1,061-6.4% -17.7% 2 163 118 14-18.6% -43.4% Subtotal Career Pathways Programs 1,702 1,587 1,527-3.8% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 30 of 51

Eastern Shore 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 1,541 1,630 1,245-23.6% -4.9% Non-Credit Under-Represented Populations Served 18.9% 19.0% 10.1% -8.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 24 69 53-23.2% 1,199 1,126 812-27.9% 809 915 881-3.7% -45.5% 4.0% -1.8% Total Workforce Course Completers* 2,032 2,110 1,746-17.3% -2.1% Non-Credit Contact Hours 25,860 27,954 18,064-35.4% -4.1% Employers Served Employers Served** (Workforce) 157 176 249 41.5% 5.7% Career Pathways Programs ACC/ELJPC*** 76 68-10.5% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 57 66 6.1% 8.6% -1.5% High School Career Coaches (Access) 407 446 492 10.3% -17.7% 70-18.6% -43.4% Subtotal Career Pathways Programs 464 512 630 23.0% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 31 of 51

Germanna 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 3,753 4,253 4,593 8.0% -4.9% Non-Credit Under-Represented Populations Served 10.0% 9.5% 9.0% -0.5% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 2,323 1,594 1,851 16.1% 2,154 3,280 3,664 11.7% -45.5% 4.0% -1.8% Total Workforce Course Completers* 4,477 4,874 5,515 13.2% -2.1% Non-Credit Contact Hours 46,792 66,316 59,225-10.7% -4.1% Employers Served Employers Served** (Workforce) 283 549 526-4.2% 5.7% Career Pathways Programs ACC/ELJPC*** 72 96 33.3% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 109 73 149 94-22.1% -34.0% 8.6% -1.5% High School Career Coaches (Access) 1,460 1,051 1,060 0.9% -17.7% 116 62 9-18.6% -43.4% Subtotal Career Pathways Programs 1,642 1,294 1,343 3.8% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 32 of 51

J. Sargeant Reynolds 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) Non-Credit Under-Represented Populations Served -4.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit Total Workforce Course Completers* Non-Credit Contact Hours -45.5% 4.0% -1.8% -2.1% -4.1% Employers Served Employers Served** (Workforce) 5.7% Career Pathways Programs ACC/ELJPC*** Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 155 74 145 49 124 36-14.5% -26.5% 17.2% 8.6% -1.5% High School Career Coaches (Access) 927 1,085 347-68.0% -17.7% -18.6% -43.4% Subtotal Career Pathways Programs 1,156 1,279 507-60.4% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 33 of 51

John Tyler 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) Non-Credit Under-Represented Populations Served -4.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit Total Workforce Course Completers* Non-Credit Contact Hours -45.5% 4.0% -1.8% -2.1% -4.1% Employers Served Employers Served** (Workforce) 5.7% Career Pathways Programs ACC/ELJPC*** Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 86 38 20-47.4% 17.2% 8.6% -1.5% High School Career Coaches (Access) 1,385 1,591 1,093-31.3% -17.7% -18.6% -43.4% Subtotal Career Pathways Programs 1,471 1,629 1,113-31.7% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 34 of 51

Lord Fairfax 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 6,322 6,406 6,783 5.9% -4.9% Non-Credit Under-Represented Populations Served 16.0% 15.1% 14.7% -0.4% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 3,643 4,174 5,853 40.2% 5,351 4,846 4,924 1.6% -45.5% 4.0% -1.8% Total Workforce Course Completers* 8,994 9,020 10,777 19.5% -2.1% Non-Credit Contact Hours 97,496 104,750 106,902 2.1% -4.1% Employers Served Employers Served** (Workforce) 1,273 1,292 1,436 11.1% 5.7% Career Pathways Programs ACC/ELJPC*** 203 159-21.7% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 143 165 46 66 141 118 37 88-3.5% -63.6% -21.6% -54.5% 8.6% -1.5% High School Career Coaches (Access) 2,313 2,316 3,505 51.3% -17.7% 136 43 29 40-18.6% -43.4% Subtotal Career Pathways Programs 2,733 2,700 3,912 44.9% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 35 of 51

Mountain Empire 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 3,738 2,239 1,333-40.5% -4.9% Non-Credit Under-Represented Populations Served 17.5% 22.1% 22.4% 0.3% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 19 7 6-14.3% 2,381 1,536 645-58.0% 2,033 1,049 941-10.3% -45.5% 4.0% -1.8% Total Workforce Course Completers* 4,433 2,592 1,592-38.6% -2.1% Non-Credit Contact Hours 52,645 60,364 39,686-34.3% -4.1% Employers Served Employers Served** (Workforce) 176 390 380-2.6% 5.7% Career Pathways Programs ACC/ELJPC*** 72 74 2.8% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 102 201 174 143-18.4% -81.8% 8.6% -1.5% High School Career Coaches (Access) 1,965 1,679 1,141-32.0% -17.7% 142 26-18.6% -43.4% Subtotal Career Pathways Programs 2,268 1,996 1,383-30.7% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 36 of 51

New River 2012 2013 2014 VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 4,057 4,221 3,686-12.7% -4.9% Non-Credit Under-Represented Populations Served 13.2% 16.6% 10.7% -5.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 449 367 120-67.3% 3,327 3,230 2,707-16.2% 1,025 1,622 1,711 5.5% -45.5% 4.0% -1.8% Total Workforce Course Completers* 4,801 5,219 4,538-13.0% -2.1% Non-Credit Contact Hours 144,777 189,206 161,268-14.8% -4.1% Employers Served Employers Served** (Workforce) 329 347 296-14.7% 5.7% Career Pathways Programs ACC/ELJPC*** 198 271 36.9% 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp 18 794 211 35 20 514 183 29 26 1,198 30.0% 133.1% -7.7% -27.6% 8.6% -1.5% High School Career Coaches (Access) 1,336 1,025 960-6.3% -17.7% 169 21-18.6% -43.4% Subtotal Career Pathways Programs 2,394 1,771 2,645 49.4% -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY 2013. Page 37 of 51