RAJYA SABHA UNSTARRED QUESTION NO.

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GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (DEPARTMENT OF ELECTRONICS & INFORMATION TECHNOLOGY) RAJYA SABHA UNSTARRED QUESTION NO. 698 TO BE ANSWERED ON: 29.04.2016 698. SHRI HUSSAIN DALWAI: COMMON SERVICE CENTRES Will the Minister of Communications & Information Technology be pleased to state: - (a) the number of Common Service Centres (CSCs) operating across the country, the State-wise details thereof; (b) the details of services currently being provided by these centres; (c) the details of employment generated by this initiative, especially among women, scheduled castes, scheduled tribes and minorities; (d) the Income generated by entrepreneurs managing these centres through commission, the State-wise details thereof; and (e) the steps taken to connect all the centres under the Bharat Net Program? ANSWER MINISTER FOR COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD) (a): 199,325 Common Service Centres (CSCs) are operating across the country, the State-wise details is given at Annexure-I. (b): The list of services being provided currently through CSCs is at Annexure-II. (c): CSC scheme does not provide any direct employment. However, the Village Level Entrepreneurs (VLEs) being its operational partners are involved in this scheme in such a way that they have been earning reasonable commission against delivery of various G2C and B2C services to the citizens. CSCs are also generating substantial employment opportunities in the rural India by employing some people under VLEs to operate the CSCs. Total 23,245 Women as village level entrepreneurs are running the CSCs in their allotted Gram Panchayats. (d) The income generated by entrepreneurs managing these centres through commission from various Services during FY 2015-16 is shown in at Annexure-III. (e) Following steps have been taken to connect the Common Services Centres (CSCs) under BharatNet Programme: In order to leverage the imminent high-speed connectivity at Panchayat level (under BharatNet) to provide an integrated electronic delivery of services, an advisory has been issued by Ministry of Panchayati Raj to all States and UTs, requesting to co-locate the CSCs in the Gram Panchayat (GP) Premises or provide suitable space near the GP Bhawans. Necessary directives & guidelines have been issued to the State Governments/Union Territory Administrations to setup all the planned 2.5 lakhs of CSCs within Gram Panchayat Offices or National Optical Fibre Network (NOFN)/BharatNet Point of Terminations (PoTs). Efforts are being made by Department of Telecommunications for expediting the roll out of BharatNet to connect all Gram Panchayats.

Necessary coordination with the implementing agencies of BharatNet is being made on regular basis to colocate the CSCs at GP Buildings where connectivity can be easily availed from BharatNet terminals. Priorities are given to connect the nearest CSCs also. Bandwidth on BharatNet is being offered at a promotional tariff of Rs.700/- per Mbps bandwidth per year for each GP for all type of services viz. B2B, B2C, G2C and G2G. 622 CSCs have been identified for co-location to use this connectivity as on 31 st, March, 2016. Out of them, 300 CSCs have been co-located with Gram Panchayat ONTs in the States. For remaining GPs, efforts are being made to co-locate/re-locate the CSCs with BharatNet connectivity. ******** Annexure-I STATE/UT-WISE CSC ROLL OUT STATUS AS ON 31 MARCH, 2016 S. No. States Total No. of CSCs operational 1 Andhra Pradesh 5226 2 Arunachal Pradesh 200 3 Assam 3964 4 Bihar 9869 5 Chhattisgarh 6613 6 Goa 0 7 Gujarat 15123 8 Haryana 2527 9 Himachal Pradesh 3478 10 Jammu & Kashmir 1257 11 Jharkhand 5029 12 Karnataka 3633 13 Kerala 2926 14 Madhya Pradesh 13959 15 Maharashtra 33180 16 Manipur 481 17 Meghalaya 265 18 Mizoram 138 19 Nagaland 222 20 Orissa 7562 21 Punjab 3890 22 Rajasthan 13313 23 Sikkim 418 24 Tamil Nadu 12472 25 Telangana 3679 26 Tripura 303 27 Uttar Pradesh 38767 28 Uttarakhand 2509

STATE/UT-WISE CSC ROLL OUT STATUS AS ON 31 MARCH, 2016 S. No. States Total No. of CSCs operational 29 West Bengal 7848 STATES TOTAL 198851 1 Andaman & Nicobar 30 2 Chandigarh 5 3 Dadra & Nagar Haveli 10 4 Daman and Diu 8 5 Delhi 337 6 Lakshadweep 15 7 Puducherry 69 UTs TOTAL 410 GRAND TOTAL 199325 Annexure-II List of Services available through CSC network (A) G2C Services 1. Issue of certificates: Caste, Income, Birth & Death registration, Land records, Domicile. 2. Employment Registration. 3. Application for Ration Card, Application for pension (old age, widow etc), Application for Minority Scholarship/Girls Education Scholarship 4. PAN Card Services, UIDAI Services, Election Commission of India (EC) Services, Passport Services. (B) B2C Services 1. Mobile / Data Card / DTH Recharge & Mobile Bill Payment. 2. Electricity Bill Payment 3. Tour & Travel (Booking for Air & Bus), IRCTC Service (through IRCTC authorized centres). 4. e-commerce service (Purchase of Various Products) (C) Educational Services:

1. Digital Literacy under National Digital Literacy Mission (NDLM)/Digital Saksharata Abhiyan (DISHA) 2. Brilliant Tutorials, Animation Courses 3. IGNOU Services, NIELIT Services and NIOS Services (D) Financial Inclusion Services: 1. Banking Services through Business Correspondents Agents 2. Insurance Services (IRDA-Insurance Regulatory and Development Authority) 3. Pension Services (PFRDA-Pension Fund Regulatory and Development Authority of India) Other Services: 1. Agriculture Service & Skill Development. 2. Income Tax filing & Know Your TDS service. 3. Health Care Services: Telemedicine, Jan Aushadhi Registration for medical stores. 4. Swachh Bharat Abhiyan: Registration for Toilet Scheme 5. Registration of Workers & Submission of Claims for Building and Other Construction.

Annexure-III State/UT-wise commissions earned by VLEs during FY 2015-16 S. No. State Commissions (Rs. in Lakhs) 1 Andhra Pradesh 400.59 2 Arunachal Pradesh 1.21 3 Assam 152.10 4 Bihar 951.67 5 Chhattisgarh 316.54 6 Goa 3.14 7 Gujarat 454.36 8 Haryana 740.82 9 Himachal Pradesh 225.64 10 Jammu & Kashmir 249.71 11 Jharkhand 710.65 12 Karnataka 251.75 13 Kerala 67.11 14 Madhya Pradesh 800.95 15 Maharashtra 654.96 16 Manipur 9.59 17 Meghalaya 7.35 18 Mizoram 3.72 19 Nagaland 16.78 20 Orissa 310.15 21 Punjab 533.69 22 Rajasthan 902.63 23 Sikkim 16.45 24 Tamil Nadu 559.74 25 Telangana 317.88 26 Tripura 58.65 27 Uttar Pradesh 1052.11 28 Uttarakhand 823.45 29 West Bengal 1361.37 States Total 11954.73 UT 1 Andaman & Nicobar 1.43 2 Chandigarh 39.36 3 Dadra & Nagar Haveli 2.03 4 Daman and Diu 4.31

5 Delhi 227.79 6 Lakshadweep 0.03 7 Puducherry 11.22 UTs Total 286.17 GRAND TOTAL 12240.90