Customer Feedback Summary Jeff Monsein Of 73 customers surveyed, 47 responded Likely to Recommend 100% Concern For Needs 100% Sales Solutions 100% Value 98% Recent Reviews & Published Comments Kate B. Pittsboro, NC May 07, 2018 Excellent experience with our new windows installation. The whole process ran like a well oiled machine. Timely communications from the company with all details, highly efficient crew doing the install, (shout out to Martin and Michael and Evo - you were awesome!) We couldn't be happier. The windows... Apr 16, 2018 Mary T. Mar 16, 2018 I would like to recognize Jeff Monsein his exceptional service. We had Velv-a-Lume storm windows installed on our house this past fall. Our house is more than 100years old and on the National Historic Registry. Our double hung windows, along with the rest of the house, had undergone extensive restoration and we wanted to preserve the windows from future weather... Page 1 of 5
Barbara K. Rocky Mount, NC Feb 06, 2018 We originally used this company about 17 years ago to have siding installed. We ended up getting siding, replacement windows and screen doors. Today I had the pleasure of meeting Reed Van Benschoten he came to fix a window that would not stay up. Not only was he early but very courteous. The lifetime... Ronnie J. garner, NC Dec 01, 2017 Kenneth H. Princeton, NC Oct 20, 2017 Lana E. Spring Hope9246, NC Sep 08, 2017 Bert R. Raleigh, NC Aug 16, 2017 The Aluminum company did a great job on repairing and covering my fasiah and soffits. Thanks to Ricky and Larry who did a supurb job, and their project manager Joe, who made sure I was completely satisfied. Date of Response: September 28, 2017 Kevin Bostic sought to understand my needs. Kevin was very helpful to understand what I did and didn't need! 4 Kevin Bostic presented appropriate solutions my project. Kevin understood my future plans and gave me solutions... We have had our replacement windows since June, 1995. Four of our windows had become streaked and/or "foggy", so we contacted the company and a company rep came out a few days later. True to their word, those windows were replaced, at no charge to us. The service technician that came was Reed Van... professional and timely work. very pleased. Page 2 of 5
Donad T. D. Butner, NC May 19, 2017 Patricia H. Raleigh, NC Apr 19, 2017 Lewis N. Chapel Hill, NC Mar 20, 2017 Mar 18, 2014 Oct 23, 2013 Jan 27, 2013 Promptly repaired our window and explained what happened. Friendly, professional and an excellent repairman. I am extremely pleased with the service of the North Carolina Aluminum Company. The Aluminum Company of NC quickly responded to my call to replace the clips that enable the windows to be tilted. Ronald Clark, a very pleasant and highly professional young man, not only fixed the broken clips, and also checked each every window to make sure that they were functioning at the highest... I used the Aluminum Company new windows (February 2017) and sun-room flooring repairs.. The service and price both were excellent, and the work quality was outstanding. I recommend this company enthusiastically So I rate this company 5 stars. They sealed up some details. If there was a leak, they painted all the corners even though that wasn't part of the job. I liked their attention to detail. The overall project was done well. They went the extra mile. I would like to recognize George Berryman. I liked how quickly and efficiently everything was done. I showed the problem to Jeff in the morning and by the time I got home from work, everything was fixed. Dr H. Dec 15, 2012 This was one of many jobs I have had done me by the over the last 20 years. They are prompt, reliable and deliver the highest quality work at a reasonable price. Page 3 of 5
Dec 01, 2012 Helen C. Chapel Hill, NC Nov 03, 2012 Tom B. Cary, NC Oct 30, 2012 Elizabeth W. Jul 23, 2012 I have been a fan of the Carolina a long time. They can always use me a reference. I am incredibly satisfied with their work. Jeff is great to work with and I love him! Aluminum Company has done my siding, windows, and special projects beyond my satisfaction. I would highly recommend them to anyone that needs any work done. We had a very positive experience with the Aluminum Company of NC. The quality, materials, and workmanship were excellent. We have no hesitation in recommending them to anyone. I've had the Aluminum Company do siding, windows, and repairs on two houses, and I have received so many compliments on both houses. I've been a loyal customer the past twenty years, and I have been so satisfied with all the excellent work they have done me. The first house looked absolutely... Their working service is simply exceptional. Jeff Monsein provided exceptional service. They did what was expected. They were prompt. They did everything they promised and more. They were great with followup and made sure that we were satisfied. We have already referred a few people. Page 4 of 5
Oct 15, 2011 Oct 15, 2011 Aug 20, 2011 Aug 20, 2011 Jul 20, 2011 Jul 09, 2011 Jul 09, 2011 We have been very pleased with all of Aluminum Company's work. They do a beautiful job. We have had some minor issues like fogging of the windows and issues in our screen porch. But Aluminum Company has always fixed all of our problems. We have had some minor issues but Aluminum Company has always come back out and fixed any problems. I think his name was Hall, he was the perfect gentleman and I enjoyed my connection with him and we had some good conversations. Their eft to be sure that I was pleased with the their quality and their workmanship. Jeff, Joe and Danny I've known jeff 20 years, and he's not only a friend but a true professional, he and his company. Jeff and all the others I've dealt with are great. Page 5 of 5