Description of introduction of new resource for national E.164 numbering plan for Kenya (country code 254) Minimum length

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(country code +254) Communication of 11.XII.2017: The Communications Authority of (CA), Nairobi, announces the following update to the National Numbering Plan of. Description of introduction of new resource for national E.164 ing plan for (country code 254) destination code) or leading digits of (significant) ) Digits 30 (+254 20 30) Digits 310 (+254 20 310) 41 NDC with Leading Digits 4000 (+254 41 4000) 41 NDC with Leading Digits 650 (+254 41 650) 51 NDC with Leading Digits 3100 (+254 51 3100) 52 NDC with Leading Digits 3000 (+254 52 3000) 57 NDC with Leading Digits 3000 (+254 57 3000) Digits 32 (+254 20 32) 44 NDC with Leading Digits 344 (+254 44 344) 54 NDC with Leading Digits 202 (+254 54 202) 56 NDC with Leading Digits 200 (+254 56 200) N(S)N Usage of E.164 9 9 Geographical for Airtel Networks Ltd 9 9 Geographical for 9 9 Geographical for 9 9 Geographical for 9 9 Geographical for 9 9 Geographical for 9 9 Geographical for 9 9 Geographical for Telkom Ltd 9 9 Geographical for Telkom Ltd 9 9 Geographical for Telkom Ltd 9 9 Geographical for Telkom Ltd Time and date of introduction 779 (NDC) 9 9 Telkom Limited 778 (NDC) 9 9 Telkom Limited 744 (NDC) 9 9 Homeland Media Group Limited 3 April 2017 740 (NDC) 9 9 Safaricom Limited 18 July 2017 741 (NDC) 9 9 Safaricom Limited 18 July 2017 1/11

destination code) or leading digits of (significant) ) N(S)N Usage of E.164 Time and date of introduction 742 (NDC) 9 9 Safaricom Limited 18 July 2017 743 (NDC) 9 9 Safaricom Limited 29 September 2017 746 (NDC) 9 9 Safaricom Limited 748 (NDC) 9 9 Safaricom Limited 3 October 2017 Contact: Mr Peter Nyongesa Communications Authority of Waiyaki Way, Nairobi. P.O. Box 14448 NAIROBI 00800 Tel: +254 20 4242000/+254 703 042000 E-mail: nyongesa@ca.go.ke; info@ca.go.ke URL: www.ca.go.ke 2/11

Communication of 16.XI.2016: The Communications Authority of (CA), Nairobi, announces the following update to the National Numbering Plan of. Contact: Description of introduction of new resource for national E.164 ing plan for (country code 254) (1) (2) (3) (4) N(S)N destination code) or leading digits of (significant) ) Digits 768 (+254 20 768) Digits 764 (+254 20 764) Digits 765 (+254 20 765) Usage of E.164 9 9 Geographical for WiAfrica Limited 9 9 Geographical for Wananchi Telecom Ltd 9 9 Geographical for SimbaNet Com Ltd 747 (NDC) 9 9 Non Geographical for Jamii Telecom Ltd for 749 (NDC) 9 9 Non Geographical for WiAfrica Limited Mr Peter Nyongesa Communications Authority of Waiyaki Way, Nairobi. P.O. Box 14448 NAIROBI 00800 Tel: +254 20 4242000/+254 703 042000 Fax: No Fax E-mail: nyongesa@ca.go.ke; info@ca.go.ke URL: www.ca.go.ke Time and date of introduction 12 th October 2016 8 th November 2016 8 th November 2016 17 th October 2016 15 th November 2016 3/11

Communication of 29.VII.2016: The Communications Authority of (CA), Nairobi, announces the following update to the National Numbering Plan of. Description of introduction of new resource for national E.164 ing plan for (country code 254) (1) (2) (3) (4) N(S)N destination code) or leading digits of (significant) ) 740 (NDC) 741 (NDC) 742 (NDC) 778 (NDC) 779 (NDC) 798 (NDC) 799 (NDC) Contact: Mr Peter Nyongesa Communications Authority of Waiyaki Way, Nairobi. P.O. Box 14448 NAIROBI 00800 Tel: +254 20 4242000/+254 703 042000 Fax: No Fax E-mail: nyongesa@ca.go.ke; info@ca.go.ke URL: www.ca.go.ke Usage of E.164 9 9 Non Geographical for Safaricom Ltd 9 9 Non Geographical for Telkom 9 9 Non Geographical for Safaricom Limited Time and date of introduction 18 th July 2016 22 nd July 2016 18 th July 2016 4/11

Communication of 11.VII.2016: The Communications Authority of (CA), Nairobi, announces the updated National Numbering Plan (NNP) for. Description of introduction of new resource for national E.164 ing plan for (country code 254) (1) (2) (3) (4) N(S)N destination code) or leading digits of (significant) ) 20 NDC and Leading Digits 759 : +254 20 759 Usage of E.164 Time and date of introduction 9 9 Geonet Communications Ltd 26 th May 2016 744 (NDC) 9 9 Homeland Media Group 29 th February 2016 760 (NDC) 9 9 Mobile Pay 16 th April 2014 763 (NDC) 9 9 Finserve 17 th April 2014 764 (NDC) 9 9 Finserve 27 th April 2015 765 (NDC) 9 9 Finserve 6 th May 2016 766 (NDC) 9 9 Finserve 26 th May 2016 767 (NDC) 9 9 Sema Mobile 6 th August 2015 776 (NDC) 9 9 Telkom Limited 23 rd December 2015 777 (NDC) 9 9 Telkom Limited 23 rd December 2015 790 (NDC) 791 (NDC) 792 (NDC) 793 (NDC) 794 (NDC) 795 (NDC) 796 (NDC) 797 (NDC) 9 9 Safaricom Limited 17 th July 2015 9 9 Safaricom Limited 16 th September 2015 5/11

Communication of 11.VII.2016 11.XII.2017: Presentation of the national ITU-T E.164 ing plan for Country Code 254 a) Overview: (excluding the country code): (excluding the country code): seven (7) digits nine (9) digits b) Link to the national database (or any applicable list) with assigned ITU-T E.164 s within the national ing plan : http://www.ca.go.ke/index.php/ing c) Link to the real-time database reflecting ported ITU-T E.164 s (if any): No d) Detail of ing plan (1) (2) (3) (4) destination code) or leading digits of (significant) ) N(S)N Usage of E.164 20 (NDC) Nine (9) Eight (8) Geographical for for Nairobi 40 (NDC) Nine (9) Eight (8) Geographical for 41 (NDC) Nine (9) Nine (9) Geographical for 42 (NDC) Nine (9) Seven (7) Geographical for 43 (NDC) Nine (9) Nine (9) Geographical for 44 (NDC) Nine (9) Seven (7) Geographical for 45 (NDC) Nine (9) Seven (7) Geographical for 46 (NDC) Nine (9) Nine (9) Geographical for 50 (NDC) Nine (9) Nine (9) Geographical for Additional information Area Code for Nairobi Area Code for Kwale, Ukunda, Msambweni and Lungalunga areas Area Code for Mombasa, Mariakani and Kilifi towns Area Code for Malindi, Lamu and Garsen Area Code for Voi, Mwatate Wundanyi and Taveta areas of Taita Taveta region Area Code for Machakos, Makueni, Kitui and Mwingi Regions Area Code for Ngong, Kajiado, Loitokitok and Athi River Area Code for North Eastern regions of Garissa, Wajir and Mandera Area Code for Narok Region and Naivasha and Gilgil areas of Nakuru 6/11

(1) (2) (3) (4) destination code) or leading digits of (significant) ) N(S)N Usage of E.164 51 (NDC) Nine (9) Eight (8) Geographical for 52(NDC) Nine (9) Seven (7) Geographical for 53(NDC) Nine (9) Seven (7) Geographical for 54 (NDC) Nine (9) Seven (7) Geographical for 55 (NDC) Nine (9) Seven (7) Geographical for 56 (NDC) Nine (9) Seven (7) Geographical for 57 (NDC) Nine (9) Seven (7) Geographical for 58 (NDC) Nine (9) Nine (9) Geographical for 59 (NDC) Nine (9) Seven (7) Geographical for 60 (NDC) Nine (9) Seven (7) Geographical for 61 (NDC) Nine (9) Seven (7) Geographical for 62 (NDC) Nine (9) Nine (9) Geographical for 64 (NDC) Nine (9) Seven Geographical for 66 (NDC) Nine (9) Eight (8) Geographical for 67 (NDC) Nine (9) Seven (7) Geographical for 68 (NDC) Nine (9) Nine (9) Geographical for 69 (NDC) Nine (9) Seven (7) Geographical for 700 to 709 (NDC) 710 to 719 (NDC) 720 to 729 (NDC) Nine (9) Nine (9) Non Geographical for Additional information Area Code for Nakuru, Njoro and Molo areas of Nakuru region Area Code for Kericho and Bomet regions Area Code for Eldoret, Turbo, Kapsabet, Iten and Kabarnet Area Code for Kitale, Moisbridge, Kapenguria and Lodwar regions Area Code for Bungoma and Busia Area Code for Kakamega and Vihiga regions Area Code for Kisumu and Siaya regions Area Code for Kisii, Kilgoris, Oyugis and Nyamira regions Area Code for Homabay and Migori Area Code for Muranga and Kirinyaga Area Code for Nyeri region Area Code for Nanyuki region of Laikipia Area Code for Meru, Maua and Chuka regions Area Code for Thika and Ruiru Area Code for Kiambu and Kikuyu towns Area Code for Embu region Area Code for Marsabit and Moyale Safaricom Ltd 7/11

(1) (2) (3) (4) destination code) or leading digits of (significant) ) N(S)N Usage of E.164 730 to 739 (NDC) Nine (9) Nine (9) Non Geographical for 740 (NDC) 741 (NDC) 742 (NDC) 743 (NDC) Nine (9) Nine (9) Non Geographical for 744 (NDC) Nine (9) Nine (9) Non Geographical for 746 (NDC) Nine (9) Nine (9) Non Geographical for 747 (NDC) 9 9 Non Geographical for 748 (NDC) Nine (9) Nine (9) Non Geographical for 749 (NDC) 9 9 Non Geographical for 750 to 756 (NDC) Nine (9) Nine (9) Non Geographical for 760 (NDC) Nine (9) Nine (9) Non Geographical for 763 to 766 (NDC) Nine (9) Nine (9) Non Geographical for 767 (NDC) Nine (9) Nine (9) Non Geographical for 770 to 777 (NDC) Nine (9) Nine (9) Non Geographical for 778 (NDC) 779 (NDC) Nine (9) Nine (9) Non Geographical for 780 to 782 (NDC) Nine (9) Nine (9) Non Geographical for 785 to 789 (NDC) Nine (9) Nine (9) Non Geographical for Additional information Airtel Networks Ltd Safaricom Limited Homeland Media Group Limited Safaricom Limited Jamii Telecom Ltd for Safaricom Limited WiAfrica Limited Airtel Networks Ltd Mobile Pay Ltd Finserve Africa Ltd Sema Mobile Services Ltd Telkom Ltd Telkom Limited Airtel Networks Ltd Airtel Networks Ltd 8/11

(1) (2) (3) (4) destination code) or leading digits of (significant) ) N(S)N Usage of E.164 790 to 797 (NDC) Nine (9) Nine (9) Non Geographical for 798 (NDC) 799 (NDC) Nine (9) Nine (9) Non Geographical for Additional information Safaricom Ltd Safaricom Limited Description of implementation of portability of ITU-T E.164 s in the NNP Country: (Country Code 254) Geographic s Non-geographic s other than mobile s (e.g., premium rate services, freephone services, nomadic services) Mobile s State of NP Not Implemented Not Implemented Implemented since April 2011 Regulatory obligation for operators to implement NP? Yes Yes Yes Type of NP implementation Not Applicable Not Applicable Recipient Led, Centralized Reference Database approach for Mobile Numbers Limitations Not Applicable Not Applicable Limited only to Mobile Number Portability Specifications available on website Contact information for national Administration/NPA Central reference database (if any) managed/operated by www.ca.go.ke www.ca.go.ke www.ca.go.ke Communications Authority of, Numbering Section Tel +254 20 4242000 Mobile: +254 722724714 email : info@ca.go.ke lcs@ca.go.ke Communications Authority of, Numbering Unit Tel +254 20 4242000 Mobile: +254 722724714 e-mail: info@ca.go.ke lcs@ca.go.ke Communications Authority of, Numbering Unit Tel +254 20 4242000 Mobile: +254 722724714 e-mail: info@ca.go.ke lcs@ca.go.ke Not Applicable Not Applicable Centralized Reference Database operated by a Licensed Vendor, Porting Access Ltd. http://www.portingxs.com 9/11

Country: Presentation of important s related to emergency services and other services of social value (1) (2) (3) (4) (5) Important Number Service Allocated or Assigned ITU-T E.164 or national- only Note 112 Emergency Service Allocated to operators/service providers in the National Numbering Plan (NNP) 999 Emergency Service Allocated to operators/service providers in the National Numbering Plan (NNP) 116 Child help-line Allocated for protection and helpline for children 107 Peace Building And Conflict Early Warning And Response System 108 peace building and conflict management 109 Coordination of National Emergency responses 110 Emergency Response services for Lake Victoria, Indian Ocean and other water bodies. 115 For Corruption reporting Short Code 1919 Public access to government Services 1190 Helpline for Victims and those affected by HIV/AIDS 1191 Public Health for emergency health preparedness Administration Police Service for Peace Building And Conflict Early Warning And Response System National Steering committee response Centre on peace building and conflict management National Emergency Response Centre Emergency Response services for Lake Victoria, Indian Ocean and other water bodies. For Corruption reporting Short Code Public access to government Services Assigned for use by Liverpool VCT Centre. Public Health for emergency health preparedness 112 covers the All emergency services including, but not limited to: Police reporting Fire and Rescue Services Ambulance services Disease outbreak reporting and rescue service Maritime search and rescue services Terrorism Runs in Parallel with 112 Run by child helpline in conjunction with the government children department Service Operated by the National Police Service Operated by the National Steering committee response Centre on peace building and conflict management Operated by the National Emergency Response Centre To be terminated at the Lake Victoria Basin Commission (LVBC) in Mwanza-Tanzania and at the Maritime Authority for facilitating Emergency Rescue Services in Lake Victoria, Indian Ocean and other water bodies. Operated by the National Government Government services Liverpool VCT Centre in collaboration with health ministry of the national government Ministry responsible for Health and Sanitation in the national government 10/11

Country: (1) (2) (3) (4) (5) Important Number Service Allocated or Assigned ITU-T E.164 or national- only Note 1192 Helpline for victims of Alcohol and Drug abuse Assigned for use by the National Authority For The Campaign Against Alcohol And Drug Abuse (NACADA) Assigned for use by Kimbilio Trust 1193 Helpline for female victims of violence 1194 Child Welfare Assigned for use by the Child Welfare Society of 1195 Helpline for victims of Gender Based Violence Assigned for use by HealthCare Assistance (HAK) 1197 Emergency responses Assigned for use by G4S Security services 1199 Emergency responses To emergency response services done by the Red Cross Contact: Mr Peter Nyongesa Communications Authority of Waiyaki Way, Nairobi. P.O. Box 14448 NAIROBI 00800 Tel: +254 20 4242000/+254 703 042000 Fax: No Fax E-mail: nyongesa@ca.go.ke; info@ca.go.ke URL: www.ca.go.ke NACADA Authority Kimbilio Trust in conjunction with national government Child Welfare Society of in collaboration with the national government HealthCare Assistance (HAK) in collaboration with the national government G4S Security Services Limited public reporting/ helpline on security, safety, disaster mitigation and general emergency responses To support emergency response services done by the Red Cross 11/11