Level 3 Certificate in Delivering Basic Skills to Adults (9375)

Level 3 Certificate in Delivering Basic Skills to Adults (9375) Qualification handbook QCA number 500/1180/7 www.cityandguilds.com April 2010 Version 2.0 1

About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry Level to the highest Levels of professional achievement. With over 8,500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes ILM (the Institute of Leadership & Management) providing management qualifications, learning materials and membership services and NPTC (National Proficiency Tests Council) which offers land-based qualifications. City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement Access to assessment and qualifications is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2010 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification the Standard Copying Conditions on the City & Guilds website. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0)844 543 0000 or faxing +44 (0)20 7294 3387. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0033 F +44 (0)20 7294 2400 www.cityandguilds.com centresupport@cityandguilds.com 2

Level 3 Certificate in Delivering Basic Skills to Adults (9375) QCA number 500/1180/7 www.cityandguilds.com April 2010 Version 2.0 Level 3 Certificate in Delivering Basic Skills to Adults (9375) 1

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Contents 1 About the qualification 5 1.1 Introduction 5 1.2 Aim of the qualification 6 1.3 The structure of the qualification 7 1.4 Relevant sources of information 9 1.5 Related qualifications 10 2 Candidate entry and progression 11 3 Centre requirements 12 3.1 Obtaining centre and qualification approval 12 3.2 Resource requirements 13 3.3 Registration and certification 14 3.4 Quality assurance 15 3.5 Summary of key roles 17 4 Course design and delivery 18 4.1 Recommended delivery strategies 18 4.2 Integration of theory and practice 20 4.3 Requirements for Delivering Basic Skills to Adults 21 5 Assessment 23 5.1 Summary of assessment requirements 23 5.2 Module specification 24 5.3 Summary of skills and knowledge development 26 6 Unit specifications 27 Module 1 Mandatory units 28 Unit 001 Adults and young people as learners 29 Unit 002 Inclusive learning for adults 31 Unit 003 Assessment for adults 33 Unit 004 Designing learning programmes for adults 35 Module 2 Literacy Specialist units 37 Unit 005 Language development and reading for adults 38 Unit 006 Phonics and spelling for adults 40 Unit 007 Writing and grammar for adults 42 Unit 008 Delivering learning to adults (Literacy) 44 Module 3 Numeracy Specialist units 46 Unit 009 Numbers and numerical operations for adults 47 Unit 010 Measurement, geometry and spatial awareness for adults 49 Unit 011 Statistics and working with formulae for adults 51 Unit 012 Delivering learning to adults (Numeracy) 54 Module 4 ESOL Specialist units 56 Level 3 Certificate in Delivering Basic Skills to Adults (9375) 3

Unit 013 Factors influencing delivery and learning for adults (ESOL) 57 Unit 014 Speaking and listening for adults (ESOL) 59 Unit 015 Approaches for delivering literacy for adults (ESOL) 61 Unit 016 Delivering learning to adults (ESOL) 63 Module 5 Enhancement units 65 Unit 017 Financial Literacy for adults 66 Unit 018 Access for All for adults 68 Unit 019 Family Literacy, Numeracy and ESOL for adults 69 Unit 020 Information and Learning Technology (ILT) for adults 71 Unit 021 Tripartite for adults (Wales) 73 Unit 022 Language and Play for adults 75 Unit 023 Employer Pledge and Basic Skills in the workplace for adults (Wales) 77 Unit 024 Working with offenders for adults 79 Unit 025 Working with Basic Skills and young people 81 Unit 026 Bilingual teaching 83 Appendix 1 Key Skills signposting 85 Appendix 2 Programme/Scheme of Work (Example Documentation) 89 Appendix 3 Session plan (Example Documentation) 90 Appendix 4 Work placement assessment report 91 Appendix 5 Summary of evidence checklist 93 Appendix 6 Reflective evaluation (Example Documentation) 94 Appendix 7 Delivery log 95 Appendix 8 FENTO Mapping Grids 96 Appendix 9 Funding 108 Appendix 10 Credit Rating 109 4 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

1 About the qualification 1.1 Introduction This qualification was developed in co-operation with the Basic Skill Cymru for Wales. Please note that the four nations have different terminologies: Wales Basic Skills (Essential Skills Wales from September 2010) England Skills for Life Scotland - Adult Literacies Northern Ireland Essential Skills. This document contains the information that centres will need to offer the following qualification: Level 3 Certificate in Delivering Basic Skills to Adults City & Guilds qualification number: EN 03-9375 QCA accreditation number 500/1180/7 This document includes details and guidance on: centre resource requirements candidate entry requirements qualifications standards and specifications assessment requirements. Registration routes There are two registration routes: 9375-01 is for candidates seeking to achieve the full qualification. It has a one-off fee payable on registration. 9375-90 is for candidates who may want to undertake individual units for CPD. It has a reduced registration fee although there is a further charge for each unit Level 3 Certificate in Delivering Basic Skills to Adults (9375) 5

1 About the qualification 1.2 Aim of the qualification This course is intended to improve knowledge and understanding of language, literacy and numeracy frameworks and to explore strategies with which to apply that knowledge when delivering Basic Skills programmes to adult learners. The course is designed to build on the knowledge and understanding achieved at Level 2, and begins the process of extending subject knowledge, pedagogy, andragogy and practice in readiness for the higher order skills and knowledge expected at Level 4. 6 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

1 About the qualification 1.3 The structure of the qualification The Level 3 Certificate in Delivering Basic Skills to Adults consists of the following modules and units: Module 1 Mandatory Unit number Unit title Suggested contact hours 001 Adults and young 10 hours people as learners 002 Inclusive learning for 10 hours adults 003 Assessment for adults 10 hours 004 Designing learning 10 hours programmes for adults Practice hours Module 2 Specialist (Literacy) Unit number Unit title Suggested contact Practice hours hours 005 Language 10 15 hours development and reading for adults 006 Phonics and spelling 10 15 hours for adults 007 Writing and grammar 10 15 hours for adults 008 Delivering learning to adults (Literacy) 10 15 hours 15 hours Module 3 Specialist (Numeracy) Unit number Unit title Suggested contact Practice hours hours 009 Numbers and numerical 10 15 hours operations for adults 010 Measurement, 10 15 hours geometry and spatial awareness for adults 011 Statistics and working 10 15 hours with formulae for adults 012 Delivering learning to adults (Numeracy) 10 15 hours 15 hours Level 3 Certificate in Delivering Basic Skills to Adults (9375) 7

Module 4 Specialist (ESOL) Unit number Unit title Suggested contact Practice hours hours 013 Factors influencing 10 15 hours delivery and learning for adults (ESOL) 014 Speaking and listening 10 15 hours for adults (ESOL) 015 Approaches for 10 15 hours delivering literacy for adults (ESOL) 016 Delivering learning to adults (ESOL) 10 15 hours 15 hours Module 5 Enhancement: Unit number Unit title Suggested contact hours 017 Financial Literacy for 10 12 hours adults 018 Access for All for 10 12 hours adults 019 Family Literacy, 10 12 hours Numeracy and ESOL for adults 020 Information and 10 12 hours Learning Technology (ILT) for adults 021 Tripartite for Adults 10 12 hours (Wales) 022 Language and Play for 10 12 Hours adults 023 Employer Pledge and 10-12 Hours Basic Skills in the workplace for adults (Wales) 024 Working with offenders 10 12 Hours for adults 025 Working with Basic 10 12 Hours Skills and young people 026 Bilingual Teaching 10-12 Hours Practice hours Candidates must achieve units 001, 002, 003 and 004 of the mandatory module units, and either 005-008 (Literacy) or 009-012 (Numeracy) or 013-016 (ESOL) for the specialist module units and one unit from the enhancement module in order to achieve the full award of a Level 3 certificate in Delivering Basic Skills to Adults (9 units). 8 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

1 About the qualification 1.4 Relevant sources of information Related publications City & Guilds also provides the following documents specifically for this qualification Publication Assessor s Pack CD-ROM Available from City & Guilds office- please contact Customer Relations Frequently Asked Questions City & Guilds website There are other City & Guilds documents which contain general information on City & Guilds qualifications: Providing City & Guilds qualifications a guide to centre and qualification (scheme) approval: This document contains detailed information about the processes which must be followed and requirements which must be met for a centre to achieve approved centre status, or to offer a particular qualification. Ensuring quality This document contains updates on City & Guilds assessment and policy issues. Centre toolkit This document contains additional information on Providing City & Guilds qualifications, in a CD-ROM, which links to the internet for access to the latest documents, reference materials and templates Directory of qualifications This document contains details of general regulations, registration and certification procedures and fees. This information also appears on the Walled Garden, the online qualification administration service for City & Guilds approved centres. If there are any differences between the Directory of qualifications and this handbook, the Directory of qualifications contains the more up-to-date information. For the latest updates on our publications and details of how to obtain them and other City & Guilds resources, please refer to the City & Guilds website. City & Guilds websites Website Address Purpose and content City & Guilds main website www.cityandguilds.com This is the main website for finding out about City & Guilds qualifications. It contains qualification documentation and updates. SmartScreen www.smartscreen.co.uk SmartScreen is the City & Guilds online learning support website. It gives registered subscribers access to qualification-specific support materials. Walled Garden www.walled-garden.com The Walled Garden is a qualification administration portal for approved centres, enabling them to register candidates and claim certification online. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 9

1 About the qualification 1.5 Related qualifications In addition to this qualification, the following City & Guilds qualifications are available in the adult literacy, numeracy and ESOL sectors: For those supporting and teaching learners: 9483 Level 3 Certificate in Adult Literacy Subject Support 9484 Level 3 Certificate in Adult Numeracy Subject Support 9485 Level 4 Certificate for Adult Literacy Subject Specialist 9486 Level 4 Certificate for Adult Numeracy Subject Specialist 9487 Level 3 Certificate in ESOL Subject Support 9488 Level 4 Certificate in ESOL Subject Specialist. For Basic Skills learners: 3692 Certificate in ESOL Skills for Life 3648 Functional Skills (England) 3792 Certificates in Adult Literacy and Adult Numeracy (last registration August 2010) Essential Skills Wales (from September 2010) 3797 Preparing for Employment 3798 Numberwise Entry 1 and 1 Entry 2 3799 Wordwise Entry 1 and 1 Entry 2 3800 Essential Skills (Northern Ireland) 7546 Award and Certificate in Employability and Personal Development Entry 2, Entry 3, Level 1 and Level 2 Information on these schemes is obtainable from the City & Guilds Relations or from our dedicated website www.basic-skills.org.uk. 10 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

2 Candidate entry and progression Candidate entry requirements Candidates seeking to work towards this qualification must be competent in literacy / numeracy to at least Level 2 at the time they begin their programme. This can be demonstrated through achievement of the adult literacy national test (City & Guilds qualification 3792) or through other relevant qualifications or experience. The nature of both the learning and assessment required for the qualification is such that candidates will need to be able to read and interpret written tasks and to write answers in a legible and understandable form. Candidates will also need to be able to organise written information clearly and coherently. Progression The qualification is aimed at: existing Basic Skills practitioners who wish to obtain a qualification in Delivering of Basic Skills to Adults new staff wishing to pursue a career in Basic Skills those wishing to undertake continuing professional development (CPD). Existing basic skills practitioners The qualification is suitable for those who are working in Further Education, Adult and Community Education, Training Organisations, Prison Services and Work based training who have achieved a Level 2 Basic Skills qualification and can demonstrate personal language, literacy or numeracy skills at Level 3 by the end of the course. It may also be suitable for those working in learning support. The qualification acts as a bridging course for those needing to move on to a Level 4 subject specialist in literacy, numeracy or ESOL qualification. New staff The qualification is appropriate for those who wish to pursue a career in Basic Skills and have achieved a Level 2 Basic Skills qualification or are competent at Level 2 literacy, numeracy or ESOL. Participants will need to demonstrate personal language, literacy or numeracy skills at Level 3 by the end of the course. Existing and new staff will have to complete a work placement in a Basic Skills setting. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 11

3 Centre requirements 3.1 Obtaining centre and qualification approval Only approved organisations can offer City & Guilds qualifications. Organisations approved by City & Guilds are referred to as centres. This section provides an outline of the process of applying for approval. Centres must meet a set of quality criteria including: provision of adequate resources, both physical and human clear management information systems effective assessment and quality assurance procedures including candidate support and reliable recording systems. An organisation that has not previously offered City & Guilds qualifications must apply for approval to become a centre. This is known as the centre approval process (CAP). Centres also need approval to offer a specific qualification. This is known as the qualification approval process (QAP), (previously known as scheme approval). In order to offer this qualification, organisations which are not already City & Guilds centres must apply for centre and qualification approval at the same time. Existing City & Guilds centres will only need to apply for qualification approval for this particular qualification. Full details of the procedures and forms for applying for centre and qualification approval are given in Providing City & Guilds qualifications - a guide to centre and qualification (scheme) approval, which is also available on the City & Guilds centre toolkit, or downloadable from the City & Guilds website. Regional / national offices will support new centres and appoint a Quality Systems Consultant to guide the centre through the approval process. They will also provide details of the fees applicable for approvals. Assessments must not be undertaken until qualification approval has been obtained. City & Guilds reserves the right to withdraw qualification or centre approval for reasons of debt, malpractice or non-compliance with City & Guilds policies, regulations, requirements, procedures and guidelines, or for any reason that may be detrimental to the maintenance of authentic, reliable and valid qualifications or that may prejudice the name of City & Guilds. Further details of the reasons for suspension and withdrawal of approval, procedures and timescales, are contained in Providing City & Guilds qualifications. 12 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

3 Centre requirements 3.2 Resource requirements Physical resources Centres must have an adequate learning environment. Candidates should have access to resources that are accessible and reflect the Level 3 nature of the qualification, i.e. specialist reading materials, such as books, up to date information technology and specialist software, journals, published teaching materials, etc. Some resources appropriate for Level 4 may not be appropriate for the Level 3 course and candidates should be advised of those relevant to this level. The centre must provide the following: facilities adequate for the operational and administrative requirements of the scheme and a scheme co-ordinator who will be the point of contact for the external verifier internal quality assurance procedures approved assessors to conduct the assessments facilities to offer assessments in all the units of the qualification. The external verifier will check the centre has access to personnel, equipment, facilities and resources to provide proper assessments normally related to a practical workplace situation. The centre must be able to provide secure arrangements for the storage of assessment documents and records, ensuring that there are appropriate opportunities for open communication between the course team, scheme co-ordinator and external verifier. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 13

3 Centre requirements 3.3 Registration and certification For the award of the full certificate, candidates must successfully complete all of the nine units required. Candidates must be registered at the beginning of their course. Centres should submit registrations using Form S (Registration) or the Walled Garden, under scheme and award number 9375-01. When all assessment requirements have been successfully completed, internally and externally verified, candidate results should be submitted on Form S (Results). Centres should note that results will not be processed by City & Guilds where verification records are not complete. Candidates achieving one or more assessment components will receive a Certificate of Unit Credit listing the units achieved. Candidates achieving all of the required units will, in addition, be issued a full qualification Certificate. Centres should follow all guidance carefully, particularly noting that fees, registration and certification end dates for the qualification are subject to change. Centres should be aware of time constraints regarding the registration and certification periods for the qualification, as specified in the City & Guilds Directory of qualifications. Full details of City & Guilds administrative procedures for this qualification are provided in the Directory of qualifications, provided online to City & Guilds registered centres via the Walled Garden. This information includes details on: registration procedures enrolment numbers fees entry for examinations claiming certification. These details are also available on the www.cityandguilds.com. 14 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

3 Centre requirements 3.4 Quality assurance Internal quality assurance Approved centres must have effective quality assurance systems to ensure optimum delivery and assessment of qualifications. Quality assurance includes initial centre approval, qualification approval and the centre s own internal procedures for standardising and monitoring quality. Centres are responsible for internal quality assurance, and City & Guilds is responsible for external quality assurance. Details of City & Guilds criteria and procedures, including roles of centre staff and external verifiers can be found in providing City & Guilds Qualifications - a guide to centre and scheme approval. Full details and guidance on the internal and external quality assurance requirements and procedures, are provided in Providing City & Guilds Qualifications and in the centre toolkit. This document also explains the tasks, activities and responsibilities of quality assurance staff. In order to fully support candidates, centres are required to retain copies of candidates assessment records for three years after certification. National standards and rigorous quality assurance are maintained by use of: City & Guilds assignments, marked by the centres according to externally set marking criteria Internal (centre) quality assurance City & Guilds external verification. To meet the quality assurance criteria for this qualification, the centre must ensure that the following internal roles are undertaken: quality assurance co-ordinator assessor internal verifier /moderator examinations secretary. External quality assurance External verifiers are appointed by City & Guilds to approve centres, and to monitor the assessment and internal quality assurance carried out by centres. External verification is carried out to ensure that assessment is valid and reliable, and that there is good assessment practice in centres. To carry out their quality assurance role, external verifiers/moderators must have appropriate occupational and verifying knowledge and expertise. City & Guilds external verifiers attend training and development designed to keep them up-to-date, to facilitate standardisation between verifiers and to share good practice. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 15

External verifiers: The role of the external verifier is to: provide advice and support to centre staff ensure the quality and consistency of assessments within and between centres by the use of systematic sampling regularly visit centres to ensure they continue to meet the centre and qualification approval criteria provide feedback to centres and to City & Guilds. When carrying out monitoring visits, the external verifier will require to see: a record of all units completed by candidates the completed assignments (including candidate guidance) and internally assessed work by candidates for whom the centre intends to seek certification a record of which tutors have been responsible for which units evidence of regular meetings and a team approach to maintaining the quality standards evidence related to APL candidates. External quality assurance for the qualification will be provided by the usual City & Guilds external verification process. This includes the use of an electronic report form which is designed to provide an objective risk analysis of individual centre assessment and verification practice. Further details of the role of external verifiers are given in Providing City & Guilds qualifications. 16 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

3 Centre requirements 3.5 Summary of key roles The following is a summary of the key roles involved in the successful implementation and assessment of the scheme. Role title Responsibilities Internal Verifier The internal verification process involves the following: ensuring that all assessors consistently and accurately interpret and apply the qualification requirements ensuring that all candidates achievement records meet the requirements of City & Guilds ensuring that the assessor receives prompt, accurate and constructive feedback planning an overall sampling strategy providing and maintaining a sampling matrix covering the work of every assessor and a sufficient range of candidates examining a sample of assessment plans from every assessor checking the judgements being made by individual assessors checking that all assessors are making consistent judgements, in line with national expectations checking that the evidence is clearly organised and ready for the external verifier. This process will require opportunities for assessors to meet to exchange work under the guidance of the internal verifier. Records must be kept of these meetings. At all stages of the internal verification process feedback must be given to assessors. Names of those responsible for assessment must be attached to evidence. When the internal verifier samples a particular piece of work this should be indicated on the work and on the recording documents if appropriate. The assessor The role of the assessor is to: ensure that each candidate is fully briefed on the qualification requirements provide guidance and support to candidates on the assessment requirements for each unit assess the extent to which each candidate s work contains evidence to demonstrate that the assessment requirements have been met provide each candidate with prompt, accurate and constructive feedback keep accurate and legible records meet with the co-ordinator and other tutors to monitor, agree and maintain standards. Assessors and internal verifiers must be fully conversant with the assessment process and have an appropriate level of competence in the specialism being assessed, ideally at least one level above. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 17

4 Course design and delivery 4.1 Recommended delivery strategies Recommended delivery strategies Tutors/ assessors should familiarise themselves with the structure, content and assessment requirements of the qualification before designing a course. Units are broadly the same size. Centres may deliver them in any order they wish and may wish to introduce other topics as part of the programme which will not be assessed through the qualifications (e.g. to meet local needs). City & Guilds does not itself provide courses of instruction or definitive entry requirements. As long as the requirements for the qualification are met, tutors/assessors may design courses of study in any way that they feel best meets the needs and capabilities of the candidates. This qualification is at Level 3 and is in the 90-120 guided learning hour range. Relationship to other qualifications and the wider curriculum City & Guilds recommends centres address the wider curriculum, where appropriate, when designing and delivering the course. Centres should also consider links to the National Occupational Standards, Key/Core/Functional/Essential Skills and other related qualifications. Opportunities to address social, moral, spiritual and cultural issues during the delivery of the qualification should be encouraged. The following relationship table is provided to assist centres with the design and delivery of the qualification: Signposting key skills for the qualification can be found Appendix 1 of this handbook. Health and safety The requirement to follow safe working practices is an integral part of all City & Guilds qualifications and assessments, and it is the responsibility of centres to ensure that all relevant health and safety requirements are in place before candidates start practical assessments. Should a candidate fail to follow health and safety practice and procedures during an assessment, the assessment must be stopped. The candidate should be informed that they have not reached the standard required to successfully pass the assessment and told the reason why. Candidates may retake the assessment at a later date, at the discretion of the centre. In case of any doubt, guidance should be sought from the external verifier. Data protection and confidentiality Centres offering this qualification may need to provide City & Guilds with personal data for staff and candidates. Guidance on data protection and the obligations of City & Guilds and centres are explained in Providing City & Guilds qualifications. Initial assessment and induction Centres will need to make an assessment of each candidate prior to the start of their programme to ensure they are entered for an appropriate type and level of qualification. 18 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

The assessment should identify any specific training needs the candidate has, and the support and guidance necessary, when working towards their qualification. City & Guilds recommends that centres provide an induction programme to ensure the candidates understand: the requirements of the qualification their responsibilities as a candidate the responsibilities of the centre. Further guidance about assessment and induction, as well as a learning contract that centres may use, are available in the Centre toolkit. Equal opportunities It is a requirement of centre approval that centres have an equal opportunities policy (see Providing City & Guilds qualifications). The regulatory authorities require City & Guilds to monitor centres to ensure that equal opportunity policies are being followed. The City & Guilds equal opportunities policy is set out on the City & Guilds website, in Providing City & Guilds qualifications, in the Directory of qualifications, and is also available from the City & Guilds Customer Relations department. Access to assessment City & Guilds guidance and regulations on access to assessment are designed to facilitate access for assessments and qualifications for candidates who are eligible for adjustments to assessment arrangements. Access arrangements are designed to allow attainment to be demonstrated. For further information, please see Access to assessment and qualifications, available on the City & Guilds website. Access to qualifications is open to all, irrespective of gender, race, creed, age or special needs. The centre co-ordinator should ensure that no candidate is subject to unfair discrimination on any ground in relation to access to assessment and the fairness of the assessment. Appeals Centres must have their own, auditable, appeals procedure that must be explained to candidates during their induction. Appeals must be fully documented by the quality assurance co-ordinator and made available to the external verifier or City & Guilds. Further information on appeals is given in Providing City & Guilds qualifications. There is also information on appeals for centres and learners on the City & Guilds website or available from the Customer Relations department. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 19

4 Course design and delivery 4.2 Integration of theory and practice The qualification incorporates both underpinning knowledge and understanding and practical application. Trainers will be expected to deliver the more theoretical units in the context of adult literacy / numeracy and ESOL delivery and to consider their practical application throughout. Centres should ensure that: a the course team encompasses both subject as well as pedagogic and andragogic expertise b practice should be assessed by a member of the core team to ensure integration of theory and practice c the assessment of practice for this qualification focuses on Subject Specific skills and knowledge. It is particularly important that courses take account of the context in which practitioners are working and that the course content specifically addresses this. 20 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

4 Course design and delivery 4.3 Requirements for Delivering Basic Skills to Adults Practice Those working, or who wish to work in Basic Skills delivery can complete their practice through the following: in individually arranged placements in their own workplace as part of their regular work. The requirement is for a total of 15 hours delivery of Basic Skills to adults. The candidate would be expected to complete the 15 hours as part of their delivery role and demonstrate during that period that they are able to work with small groups of three or more learners as the need is identified, and according to the targets in the learners Individual Learning Programmes (ILPs). They are expected to work in both one to one and small group settings, and to demonstrate experience of working with adults at different attainment levels. The requirements for Basic Skills delivery to adults state that the candidates must carry out the following: develop learning plans for sessions, or parts of sessions work with learners following the programme select, adapt and use resources to meet learning objectives keep records of learners progress, and review individual learning plans with learners evaluate sessions. Assessment of practice Candidates must be observed and assessed on three separate occasions, for a minimum of three hours total. At least one assessed observation must be carried out by a member of the core team. The remaining observations may be undertaken by a qualified and experienced Basic Skills practitioner, and candidates must demonstrate competence in delivery to small groups. Staffing Each member of the core team should be a graduate, or have a Level 4 qualification in a related subject. In addition, each member should have: a minimum of five years experience in the delivery of Adult Literacy, Numeracy or ESOL or b a specialist Adult Literacy, Numeracy or ESOL teaching qualification and at least three years experience. and one of the following: c d experience of delivering teacher-training in post-16 context, training trainers, or training the supporters of learning Certificate in Education or a comparable full Level 4 qualification in post-16 teaching and learning and should have relevant and recent experience of continuing professional development related to the relevant national Basic Skills strategy. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 21

Input on areas of the qualification that cannot be covered by the core team should also be delivered by a qualified specialist. Candidates with particular assessment requirements Guidance on special arrangements for candidates with particular assessment requirements is set out in the City & Guilds document Access to Assessment. Where producing certain types of evidence creates difficulties, through disability or for another reason, candidates might be able to use other ways of demonstrating achievement. When considering this, it is important to distinguish between what might be appropriate help or support for candidates undergoing a programme of learning and what is reasonable when assessing candidates independent achievement of the unit outcomes. Where candidates need special arrangements or equipment for producing their work, this should be discussed and agreed well in advance with both the scheme co-ordinator and external verifier. Any provision made should reflect: the candidate s normal way of working the support to which the candidate is entitled and which is routinely available. Any work produced must show the candidate can independently meet the relevant unit outcomes in full regardless of the process or method used, and must be evident to the assessor and internal/external verifier. Where any particular equipment has been used to complete an activity, this should be clearly noted. 22 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

5 Assessment 5.1 Summary of assessment requirements National Standards and rigorous quality assurance are maintained by the use of portfolio of evidence and externally set and internally marked assignments. In order to achieve the full qualification, candidates must independently demonstrate all of the skills required by the module. For this qualification, candidates will be required to complete the following assessments: One assignment must be completed for each mandatory unit (four units) One assignment must be completed for each specialist unit (four units) One assignment must be completed for the enhancement unit (one unit). Grading and marking Grading of assignments for this qualification is graded pass or refer. Assessors are requested to give appropriate guidance to candidates on re-submission of work, if the standard has not been met. Appropriate professional judgement should be exercised by the scheme co-ordinator on the number of attempts that can be permitted. Marking and grading criteria are provided in the Marking Criteria section of each assignment. Assignments are externally set and internally marked. Accreditation of prior learning and experience (APEL) Accreditation of Prior Learning (APL) and Accreditation of Prior Experience and Learning (APEL) are approaches used to recognise the contribution a person s previous experience might contribute to a qualification. Candidates can have prior achievement in relevant qualifications at Level 3 credited toward the evidence requirements and assessment for this Qualification. This process is limited to qualifications that have as their primary purpose the development of knowledge, skills and understanding associated with the use of Literacy, Numeracy and ESOL. Checking entitlement Internal verifiers must take responsibility for checking the validity of all proposed exemption claims. Procedural arrangements are as follows: The qualification must be evidenced by a certificate or results slip from the issuing awarding body. The original document must be seen by an internal verifier; a copy of this should then be taken, signed, and placed with the candidate s assessment records. The scheme co-ordinator must also keep an up-to-date record of all candidates in the centre seeking exemption. These will be checked by the external verifier at the next visit. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 23

5 Assessment 5.2 Module specification The module specification for the units is as follows: Module Module title number 1 Mandatory: Unit 001: Adults and young people as learners Unit 002: Inclusive learning for adults Unit 003: Assessment for adults Unit 004: Designing learning programmes for adults. 2 Specialist: Literacy Unit 005: Language development and reading for adults Unit 006: Phonics and spelling for adults Unit 007: Writing and grammar for adults Unit 008: Delivering learning to adults (Literacy). 3 Specialist: Numeracy Unit 009: Numbers and numerical operations for adults Unit 010: Measurement, geometry and spatial awareness for adults Unit 011: Statistics and working with formulae for adults Unit 012: Delivering learning to adults (Numeracy). 4 Specialist: ESOL Unit 013: Factors influencing delivery and learning for adults Unit 014: Speaking and listening for adults Unit 015: Approaches for delivering literacy for adults Assessment regime Externally set assignments that are internally marked Externally set assignments that are internally marked. Portfolio of evidence that is internally-assessed, including an observation of an experienced teacher, three reports of observation of candidate performance. Externally set assignments that are internally marked. Portfolio of evidence that is internally-assessed, including an observation of an experienced teacher, three reports of observation of candidate performance. Externally set assignments that are internally marked. 24 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

Module number Module title Unit 016: Delivering learning to adults (ESOL). 5 Enhancement Unit 017: Financial Literacy for adults Unit 018: Access for All for adults Unit 019: Family Literacy, Numeracy and ESOL for adults Unit 020: Information and Learning Technology (ILT) for adults Unit 021: Tripartite for adults (Wales) Unit 022: Language and Play for adults Unit 023: Employer Pledge and Basic Skills in the workplace for adults (Wales) Unit 024: Working with offenders for adults Unit 025: Working with Basic Skills and young people. Unit 026: Bilingual teaching Assessment regime Portfolio of evidence that is internally-assessed, including an observation of an experienced teacher, three reports of observation of candidate performance. Externally set assignments that are internally marked. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 25

5 Assessment 5.3 Summary of skills and knowledge development Candidates will evidence their personal communications skills development, and show increased knowledge and understanding of: language, literacy and numeracy frameworks the choice and use of appropriate strategies for the delivery of literacy, numeracy or ESOL programmes to adult learners through the completion of externally set and internally marked assignments. The summary of evidence report will signpost the assessor to the detailed evidence presented in the candidate s portfolio. Access arrangements Where reasonable adjustments are required for candidates with particular assessment requirements, permission should be sought from City & Guilds in advance. Details of the procedural arrangements are set out in the City & Guilds document Access to Assessment and Qualifications. Requests for special arrangements should be made to: Co-ordinated Assessment Services City & Guilds 1 Giltspur Street London EC1A 9DD Guidance The scheme coordinator/assessor should issue the assignments at any time when candidates are ready. Candidates may take assignments away to complete in their own time, unaided. Assessors must be satisfied that all completed assignments are the candidate s own work. The assignments are not time bound and may be completed at any time after the candidate has been registered. Candidates are only able to achieve a pass grade where the minimum standard outlined in the assessor pack has been met. Completed assignments must be carried out according to City & Guilds requirements and the centre s quality assurance systems. This should cover the assignments and all assessment documentation. All candidate evidence, assessment documentation and internal verification records must be retained and made available to the centre s external verifier. 26 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

6 Unit specifications Structure of units The units in this qualification are written in a standard format and comprise the following Title Based on FENTO/DfES specifications and BSA good practice Rationale (Aims) Key areas of teaching covered by the unit Outcomes What the candidate should be able to do on completion of the unit Guided learning hours/ contact hours The numbers of hours candidates are expected to have guided learning and/ or contact with their tutor/teacher. Teaching and learning strategy A selection of strategies that may be used by tutors in the delivery of the unit Assessment and grading The means by which the candidate will be assessed and graded. Grade descriptions are written in the subject specifications, and give a general indication of the level of attainment characteristic of a pass grade. The descriptions should be interpreted in relation to the content outlined in the specification; they are not designed to define that content. Content Describes the key knowledge/understanding for each outcome identified in the unit and forms the basis for the development of a scheme of work Indicative reading A selection of recommended texts relevant to the unit. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 27

Module 1 Mandatory units Module 1 Mandatory Unit number Unit title Suggested contact hours 001 Adults and young people as 10 hours learners 002 Inclusive learning for adults 10 hours 003 Assessment for adults 10 hours 004 Designing learning 10 hours programmes for adults Practice hours 28 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

Unit 001 Adults and young people as learners Rationale The aim of this unit is to enable the candidate: to examine the characteristics of adults and young people as learners to differentiate between these groups of learners. Learning outcomes There are four outcomes to this unit. On successful completion the candidate will be able to: analyse current theories of adult learning and teaching recognise what motivates adult learners to want to return, or continue to learn explore de-motivators and barriers to learning examine how adults learn. Guided learning hours It is recommended that 10 hours should be allocated for this unit. Teaching and learning strategy Trainer input, discussion, group and individual activities, self study. Assessment and grading This Unit is assessed by an externally set, internally marked assignment. Grading is determined by the following: candidates have a good understanding of how adults and young people learn. candidates can appreciate the motivational factors and barriers to participation and to learning. Content Learners and learning o characteristics of adults as learners and of young people as learners o definitions of learning o epistemologies o andragogy and pedagogy assumptions of pedagogical and andragogical models. Motivation o learning motivators sources, types, styles. Barriers to participation and barriers to learning o situational, institutional and dispositional barriers o learning styles theories. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 29

Indicative Reading list Basic Skills Agency: Basic Skills and Financial Exclusion Basic Skills Agency: Basic Skills and Social Exclusion Basic Skills Agency: Getting Better Basic Skills What Motivates Adults DfES Adult ESOL Core Curriculum DfES Adult Literacy Core Curriculum DfES Adult Numeracy Core Curriculum Rogers, J: Adults Learning (2001), Open University Press 30 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

Unit 002 Inclusive learning for adults Rationale The aim of this unit is to enable the candidate: to incorporate the principles of Inclusive learning for Adults within Basic Skills delivery. Learning outcomes There are six outcomes to this unit. On successful completion, the candidate will be able to: identify the extent of own prejudices with regard to equality and diversity and how this influences delivery define Inclusive learning for Adults and its role within Basic Skills teaching consider the implications of SENDA for Basic Skills provision identify learner needs and match with teaching strategies and suitable learning environment match learning resources to learning styles and identify features of good resources examine best ways of working with support staff in the classroom. Guided learning hours It is recommended that 10 hours should be allocated for this unit. Teaching and learning strategy Trainer input, discussion, group and individual activities, self study. Assessment and grading This Unit is assessed by an externally set, internally marked assignment. Grading is determined by the following: candidates have a good understanding of the features of Inclusive learning for Adults candidates can identify the needs of a diverse range of learners. Content Equality and diversity o challenging assumptions and prejudices o using positive terminology. Inclusive learning for Adults o definitions o background and legislation. Ensuring access for all o alternative strategies for delivering the curriculum o diversity in the learning environment o learning styles use of preferred and non-preferred o resources relating to learning styles and cultural diversity. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 31

Indicative Reading list DEL Essential Skills for Living DfES Access for All DfES Adult Numeracy Core Curriculum DfES Adult Literacy Core Curriculum DfES Adult ESOL Core Curriculum DfES Freedom to Learn: Basic Skills for Learners with Learning Difficulties and/or Disabilities WAG:The National Basic Strategy for Wales: 32 Level 3 Certificate in Delivering Basic Skills to Adults (9375)

Unit 003 Assessment for adults Rationale The aim of this unit is to enable the candidate: to examine the purpose and processes of assessment. Learning outcomes There are four outcomes to this unit. On successful completion, the candidate will be able to: identify the role of assessment in the learning cycle demonstrate an understanding of the stages of assessment identify and evaluate appropriate assessment tools identify students needs through the use of assessment. Guided learning hours It is recommended that 10 hours should be allocated for this unit. Teaching and learning strategy Trainer input, discussion, group and individual activities, presentation, self study. Assessment and grading This Unit is assessed by an externally set, internally marked assignment. Grading is determined by the following: candidates have a good understanding of purpose and processes of assessment candidates can explain the value of assessment for deliverers and learners. Content Definition of assessment o formal and informal processes. Purpose of assessment o functions of assessment measuring progress, achievement and attainment o types of assessment screening, initial, diagnostic, formative assessment, summative assessment. The assessment process o key procedures initial interview, formative assessment, summative assessment and issues of accessibility o reliability and validity of assessment o using assessment tools o giving appropriate feedback. Assessment of specific difficulties o indicators of specific learning difficulties. Level 3 Certificate in Delivering Basic Skills to Adults (9375) 33