Institutional Scorecard Community College of Allegheny County 2016-21 Strategic Plan Rev. Mar. 1, 2018 1
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 60 50 40 30 20 10 KPI: Fall to Spring Retention 65.9 64.7 65.9 72 0 Fall 2015 - Spring 2016 Fall 2016 - Spring 2017 Fall 2017 - Spring 2018 Fall 2020 - Spring 2021 2
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 KPI: Fall to Spring Retention by Gender 60 50 40 30 20 10 0 Male Female Fall 2015 - Spring 2016 61.6 69.3 Fall 2016 - Spring 2017 61.0 67.9 Fall 2017 - Spring 2018 61.3 69.6 Fall 2020 - Spring 2021 63.5 70.7 3
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. KPI: Fall to Spring Retention by Enrollment Type 90 80 70 60 50 40 30 20 10 0 Full Time Part Time Fall 2015 - Spring 2016 79.4 58.7 Fall 2016 - Spring 2017 78.5 57.2 Fall 2017 - Spring 2018 80.4 57.9 Fall 2020 - Spring 2021 82.1 62.7 4
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 60 50 40 30 20 10 0 KPI: Fall to Spring Retention by Race/Ethnicity American Indian/ Alaska Native Asian Black/ African American Hispanic/ Latino Native Hawaiian/ Pacific Islander Two or More Races Nonresident aliens White Unknown s Fall 2015 - Spring 2016 63.2 74.4 61.1 72.8 65.2 62.9 75 69 56.7 Fall 2016 - Spring 2017 67.1 70.6 60.8 67.4 42.9 60.3 50 67 58.4 Fall 2017 - Spring 2018 74.2 71.4 63.9 70.3 68.8 62.8 0 68.9 52.3 Fall 2020 - Spring 2021 69.8 73.5 63.3 70.1 61.8 62.7 72.3 69.7 60.8 5
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 KPI: Fall to Fall Retention 60 50 46.2 46.6 47.6 48.4 40 30 20 10 0 Fall 2014 - Fall 2015 Fall 2015 - Fall 2016 Fall 2016 - Fall 2017 Fall 2019 - Fall 2020 6
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 KPI: Fall to Fall Retention by Gender 60 50 40 30 20 10 0 Male Female Fall 2014 - Fall 2015 44.3 47.6 Fall 2015 - Fall 2016 45.1 47.7 Fall 2016 - Fall 2017 45.8 49.3 Fall 2019 - Fall 2020 47.7 51.3 7
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 KPI: Fall to Fall Retention by Enrollment Type 60 50 40 30 20 10 0 Full time Part time Fall 2014 - Fall 2015 50.9 43.7 Fall 2015 - Fall 2016 52.1 43.8 Fall 2016 - Fall 2017 55.3 43.6 Fall 2019 - Fall 2020 56.1 42.8 8
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 80 70 60 50 40 30 20 10 0 KPI: Fall to Fall Retention by Race/Ethnicity American Indian/ Alaska Native Asian Black/ African American Hispanic/ Latino Native Hawaiian/ Pacific Islander Two or More Races Nonresident aliens Fall 2014 - Fall 2015 44.6 52.3 41.8 47.6 65 51.2 60 48.2 Fall 2015 - Fall 2016 50 54.3 40.3 52.9 42.9 43.8 25 49.2 Fall 2016 - Fall 2017 46.8 52.5 42.4 47.2 50 41.4 66.7 49.4 Fall 2019 - Fall 2020 48.7 54.6 44.1 49.1 52 43.1 52.6 51.4 White 9
Objective 1.a: Scale up initiatives, including systems, procedures and policies that have been shown to increase student engagement, persistence and success. 55 KPI: CCSSE Benchmark for Student-Faculty Interaction 53 50 45 45.8 47 40 35 30 25 Spring 2013 Spring 2016 Spring 2019 10
Objective 1.b. Support and encourage faculty innovation and curricular redesign to support student goal attainment. 80% 70% 60% 50% 40% 30% 20% KPI: Developmental Program Completion in Two Years Full-Time Students Fall 2013 Fall 2014 Fall 2015 Fall 2019 Math 48% 48% 47% 50% English 57% 57% 54% 57% Reading 52% 55% 51% 54% Total 44% 44% 44% 47% Completion rates are based on tracking entering cohorts for two years beginning in a fall term. Listed semester is the entering semester. 11
Objective 1.b. Support and encourage faculty innovation and curricular redesign to support student goal attainment. 60% 50% 40% 30% 20% 10% 0% KPI: Developmental Program Completion in Two Years Part-Time Students Fall 2013 Fall 2014 Fall 2015 Fall 2019 Math 30% 28% 29% 32% English 36% 33% 31% 34% Reading 38% 33% 27% 30% Total 24% 23% 23% 26% Completion rates are based on tracking entering cohorts for two years beginning in a fall term. Listed semester is the entering semester. 12
Objective 1.b. Support and encourage faculty innovation and curricular redesign to support student goal attainment. 70% 60% 50% 40% 30% 20% 10% 0% KPI: Developmental Program Completion in Two Years ATD Proxy Groups (Pell recipients and students of color) Fall 2013 Fall 2014 Fall 2015 Fall 2019 African American 22% 21% 19% 22% Other 37% 38% 34% 37% White 42% 43% 43% 46% Pell 32% 32% 33% 36% Completion rates are based on tracking entering cohorts for two years beginning in a fall term. Listed semester is the entering semester. 13
Objective 1.b. Support and encourage faculty innovation and curricular redesign to support student goal attainment. 70% 60% 50% 40% 30% 20% 10% 0% KPI: Developmental Program Completion in Two Years By Gender Fall 2013 Fall 2014 Fall 2015 Fall 2019 Male 33% 33% 33% 36% Female 40% 39% 38% 41% Completion rates are based on tracking entering cohorts for two years beginning in a fall term. Listed semester is the entering semester. 14
Objective 1.b. Support and encourage faculty innovation and curricular redesign to support student goal attainment. 1,200 KPI: Faculty Participation in Professional Development 1,069 1,000 800 727 600 400 200 - AY 2015-2016 AY 2016-2017 Duplicated count of faculty registrations in professional development. 15
Objective 1.c. Place students on clear pathways to achieving their individual goals including degree completion and transfer. 25 20 KPI: Three Year Graduation Rate 22.0 15 15.0 15.9 10 5 0 Fall 2013 Fall 2014 Fall 2018 Graduation Rate is the percent of a fall, first-time, full-time entering cohort that graduates in three years. Listed semester is the entering semester. 16
Objective 1.c. Place students on clear pathways to achieving their individual goals including degree completion and transfer. 25 KPI: Three Year Graduation Rate by Gender 20 15 10 5 0 Male Female Fall 2013 12.7 17.3 Fall 2014 15.7 16.1 Fall 2018 21.7 22.3 Graduation Rate is the percent of a fall, first-time, full-time entering cohort that graduates in three years. Listed semester is the entering semester. 17
Objective 1.c. Place students on clear pathways to achieving their individual goals including degree completion and transfer. 2,850 2,800 2,750 2,700 2,650 2,600 2,550 2,500 2,450 2,400 2,350 2,300 KPI: Number of Graduates 2,785 2,736 2,710 2,672 2,592 2,486 AY 2012-2013 AY 2013-2014 AY 2014-2015 AY 2015-2016 AY 2016-2017 AY 2020-2021 18
Objective 1.c: Place students on clear pathways to achieving their individual goals, including degree completion and transfer. KPI: Three Year Transfer Rate 25 20 15 16.9 18.1 15.2 10 5 0 Fall 2013 Fall 2014 Fall 2018 Percent of an entering cohort of first-time, full-time fall cohort who transferred in three years. 19
Objective 1.d: Connect students with caring and effective support services. 5.6 5.5 5.4 KPI: Ruffalo Noel Levitz Concern for the Individual Scale 5.42 5.55 5.3 5.2 5.14 5.1 5 4.9 Spring 2015 Spring 2017 Spring 2019 20
Objective 1.e. Develop physical and virtual learning environments that improve student success. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% KPI: Student Success in Course Sections Offered in Alternate Delivery Formats Classroom Online Fall 2014 83% 79% Fall 2015 82% 79% Fall 2016 82% 79% Fall 2020 84% 81% Notes: Passing grade rate for courses that were offered in the same semester where there are both online and face-to-face versions of the course taught. 21
Objective 2.a: Develop an approach to enrollment management that eliminates all institutional barriers to access and places every student on an intentional pathway to success KPI: Number of Applicants that Registered by Academic Year 30,000 25,000 20,000 15,000 10,000 5,000 - Applicants Registrations AY 2013-2014 16,826 12,161 AY 2014-2015 20,171 13,275 AY 2015-2016 21,742 14,411 AY 2016-2017 24,766 15,464 22
Objective 2.a: Develop an approach to enrollment management that eliminates all institutional barriers to access and places every student on an intentional pathway to success 74.0% 72.0% 70.0% 72.3% KPI: Percentage of Applicants that Registered 68.0% 66.0% 65.8% 66.3% 64.0% 62.0% 62.4% 60.0% 58.0% 56.0% AY 2013-2014 AY 2014-2015 AY 2015-2016 AY 2016-2017 23
Objective 2.b: Help underserved individuals understand how to attend college and access the support services they need KPI: Three Year Graduation Rate by Race/Ethnicity 30 25 25.0 20 15 16.7 17.3 15.6 17.0 10 8.3 8.9 5 0 American Indian/ Alaska Native Asian Black/ African American Hispanic/ Latino 0.0 Native Hawaiian/ Pacific Islander Two or More Races 0.0 Non-resident aliens Unknowns White Fall 2013 24
Objective 2.c: Expand the participation and success of minority and disadvantaged students in the college 880 860 840 KPI: Dual Enrollment 870 820 800 814 804 780 760 757 740 720 700 AY 2014-2015 AY 2015-2016 AY 2016-2017 AY 2020-2021 25
Objective 2.c: Expand the participation and success of minority and disadvantaged students in the college 6,000 KPI: Number of First Generation Students Enrolled 5,500 5,529 5,293 5,204 5,000 5,008 4,500 4,000 Fall 2014 Fall 2015 Fall 2016 Fall 2017 26
Objective 2.c: Expand the participation and success of minority and disadvantaged students in the college 50.0% KPI: Percentage of First Generation Students Enrolled 48.0% 46.0% 44.4% 45.4% 45.1% 44.0% 43.0% 42.0% 40.0% 38.0% Fall 2014 Fall 2015 Fall 2016 Fall 2017 27
Objective 2.d: Develop programs and services that prepare students to succeed in a global society KPI: International Student Headcount 180 160 140 128 148 140 160 120 100 103 80 60 40 20 0 Fall 2014 Fall 2015 Fall 2016 Fall 2017 Fall 2020 28
Objective 2.d: Develop programs and services that prepare students to succeed in a global society 300 250 200 150 100 50 0 KPI: EAL Course Enrollment & Registration Headcount Registrations Fall 2014 164 278 Fall 2015 143 243 Fall 2016 145 267 Fall 2017 131 233 Headcount equals the number of students taking English as an Academic Language (EAL) courses. Registrations are the number of time those students are registered for an EAL course in the term. 29
Objective 2.e: Strengthen our culture of inclusion through professional development and continued growth in the diversity of all employee groups 25 KPI: Proportion of Underrepresented Faculty and Staff 20 15 10 5 0 Faculty Staff Fall 2014 11.9 22.2 Fall 2015 13.2 21.8 Fall 2016 12.9 23.2 30
Objective 2.e: Strengthen our culture of inclusion through professional development and continued growth in the diversity of all employee groups KPI: Proportion of Underrepresented Faculty by Gender 16 14 12 10 8 6 4 2 0 Men Women Fall 2014 9.8 14.4 Fall 2015 11.2 14.7 Fall 2016 10.7 14.6 31
Objective 2.e: Strengthen our culture of inclusion through professional development and continued growth in the diversity of all employee groups 30 KPI: Proportion of Underrepresented Staff by Gender 25 20 15 10 5 0 Men Women Fall 2014 25.9 18.8 Fall 2015 24.1 20.4 Fall 2016 24.7 22.3 32
Objective 2.e: Strengthen our culture of inclusion through professional development and continued growth in the diversity of all employee groups 6.0 KPI: Diversity and Equity Scale, CCAC Climate Survey 5.0 4.2 4.6 5.1 4.0 3.0 2.0 1.0 0.0 Fall 2014 Fall 2016 Fall 2020 33
Objective 2.e. Strengthen our culture of inclusion through professional development and continued growth in the diversity of all employee groups. 12 10 KPI: Number of professional development opportunities geared towards internationalization and globalization 10 8 6 5 4 2 2 - AY 2015-2016 AY 2016-2017 AY 2020-2021 34
Objective 3.a. Promote upward mobility for students by developing specific career pathways to the region s high demand occupational clusters. 70.0% 60.0% 50.0% KPI: Job Placement in Degree Related Occupation 62.8% 59.0% 53.8% 65.0% 40.0% 30.0% 20.0% 10.0% 0.0% AY 2013-2014 AY 2014-2015 AY 2015-2016 AY 2020-2021 35
Objective 3.c. Prepare students for the modern workplace by incorporating workbased, hands-on internships, work-study, apprenticeships and clinical placements into students learning experiences 1,260 1,247 KPI: Student Participation in Experiential Learning Opportunities 1,240 1,220 1,200 1,210 1,216 1,180 1,160 1,165 1,180 1,140 1,120 Fall 2014 Fall 2015 Fall 2016 Fall 2017 Fall 2020 36
Objective 3.c. Prepare students for the modern workplace by incorporating workbased, hands-on internships, work-study, apprenticeships and clinical placements into students learning experiences 55 KPI: CCSSE Benchmark for Active and Collaborative Learning 52.4 50 45 44.2 45.2 40 35 30 25 Spring 2013 Spring 2016 Spring 2020 37
Objective 3.c. Prepare students for the modern workplace by incorporating workbased, hands-on internships, work-study, apprenticeships and clinical placements into students learning experiences 100.0% KPI: Licensure and Certification Exam Pass Rate 95.0% 90.0% 88.1% 91.7% 90.6% 85.0% 80.0% 75.0% 70.0% 65.0% 60.0% 55.0% 50.0% AY 2014-2015 AY 2015-2016 AY 2020-2021 38
Objective 3.d: Develop community and employer partnerships to help close the region s skills gap 350 300 250 KPI: Number of Community Partnerships 268 271 305 200 150 147 100 50 AY 2014-2015 AY 2015-2016 AY 2016-2017 AY 2020-2021 39
Objective 3.d: Develop community and employer partnerships to help close the region s skills gap 130 120 KPI: Number Corporate and Foundation Donors 125 110 100 90 99 88 94 80 70 60 50 AY 2014-2015 AY 2015-2016 AY 2016-2017 AY 2020-2021 40
Objective 3.d: Develop community and employer partnerships to help close the region s skills gap 60 50 52 52 KPI: Engagement of Advisory Boards 54 54 54 40 30 28 37 37 20 10 0 AY 2014-2015 AY 2015-2016 AY 2016-2017 AY 2020-2021 Number of Advisory Boards Met during Academic Year 41
Objective 3.e. Align equipment, facilities and instructional methods with the region s workforce needs. 5.9 5.8 5.7 5.6 5.5 KPI: Student opinion of equipment in the lab facilities being kept up to date, Ruffalo Noel Levitz SSI 5.62 5.77 5.4 5.3 5.2 5.1 5.28 5.34 5 Spring 2013 Spring 2015 Spring 2017 Spring 2019 42
Objective 4.a. Support and enhance teaching and learning, student success and completion by providing faculty and employees with innovative technology solutions 120 100 KPI: Number of New Technologies Adopted within Academic Classrooms; 105 80 60 40 20 - AY 2016-2017 Unduplicated institutional count of new technologies. 43
Objective 4.b. Develop the infrastructure needed to prepare students for the region s 21st century jobs 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% KPI: Percentage of Academic Classrooms Equipped with Current Technology 71.2% 92.3% 95.0% AY 2012-2013 AY 2016-2017 AY 2020-2021 44
Objective 4.d. Improve communications and administrative systems to drive college operations, enrollment management, collaboration, productivity and process improvement 6.00 KPI: Open Communication Scale, CCAC Climate Survey 5.00 4.00 3.79 4.19 4.65 3.00 2.00 1.00 0.00 Fall 2014 Fall 2016 Fall 2020 45
Objective 4.d. Improve communications and administrative systems to drive college operations, enrollment management, collaboration, productivity and process improvement. 6.00 KPI: Teamwork & Collaboration Scale, CCAC Climate Survey 5.00 4.00 3.00 3.34 3.80 4.26 2.00 1.00 0.00 Fall 2014 Fall 2016 Fall 2020 46
Objective 4.e: Provide support and training services to ensure the effective use of technology by all constituencies 1,200 KPI: Professional Development Opportunities (Technology) 1,068 1,121 1,000 800 828 600 400 200 - AY 2015-2016 AY 2016-2017 AY 2020-2021 47