CURRICULAM VITAE T.VIJAYAKUMAR S/o A. Thangavel Door # 7, (1 st Floor) NPR Illam 52, Thirupur Kumaran Street NGO Colony, Guduvanchery-603 202 Kancheepuram (DT). E-Mail: rahamithra@gmail.com Mobile: 9600198598 CAREER OBJECTIVE To work for achieving the Institution s Mission and Goals by dedicating my professional knowledge to young talents. EDUCATIONAL QUALIFICATION B.B.A - Bachelor degree in Business Administration Bharathidhasan University (1995-1998). M.B.A - Master degree in Business Administration University of Madras (1998-2000). M.Phil - Master degree in Philosophy (Management) Alagappa University (2002-2003). M.F.M - Master degree in Financial Management Annamalai University (2002-2004). M.L.M - Master degree in Labour Management Madurai Kamaraj University (2003-2005). M.A (Eco) - Master degree in Economics Tamil Nadu Open University (2006-2008). Ph.D - Doctorate of Philosophy (Management) S.R.M University (2005-2011).
WORK EXPERIENCE 1. Presently working as Assistant Professor (Senior Grade) in SRM School of Management Studies, SRM University, Kattankulathur-603 203, from 16.7.2009 to till date. 2. Worked as Senior Lecturer in SRM Arts &Science College, Department of Management Studies, Kattankulathur-603 203, from 29.8.2001 to 15.7.2009. 3. Worked as a Marketing Executive in Overnight Express Ltd, Chennai.From April 2000 to July 2001. THESIS / DISSERTATION / PROJECT DONE 1. Ph.D - A Study on Customer Relationship Management in Retail Banks With Reference to Kancheepuram District, Tamilnadu. 2. M.Phil (Management) - Performance Analysis and Satisfaction Level of TVS Suzuki Bikes with special reference to Chennai based dealer and customer 3. M.B.A - Evaluating the effectiveness of Relationship between company and customers with special Reference to Eureka Forbes Ltd in Chennai. ARTICLE PUBLICATION 1. Vijayakumar, T (2011) Customer Relationship Management in Indian Retail Banking Industry, International Journal of Management (IJM), Volume 2, Number 1, Dec - Jan, pp. 41-51 2. Vijayakumar, T (2007) Identifying the Critical Determinants of Customer Satisfaction in Retail Banking in India in Global Management Review, Sona School of Management, Vol.1, Issue 5 November, P.26. 3. Vijayakumar, T (2007) Data Mining a Competitive Weapon for Retail Banking Industry in Indian Institute of Technology, Madras, Allied Publishers Pvt.Ltd. Vol.1 10 March 2007, 76-80. 4. Vijayakumar, T (2007) Evaluating Effectiveness of Retailer Banks are the Future of Retail Banking in SRM Management Digest, Vol.6, April 2008, P.85-91. ISSN 0973-6905. 5. Vijayakumar, T (2008) The Challenge of Customer Relationship Approach for Retail Banking in SRM Management Digest, Vol.5, April, P.45 and ISSN 0973-6905. 6. Vijayakumar, T (2006) Balancing Transition and Relationship Marketing in Retail Banking in SRM Management Digest, Vol.4, April, P.26. ISSN 0973-6905. 7. Vijayakumar, T (2006) A Study on Service Quality Perceptions in Financial Services with Special Reference to Banking Service in The Department of
Commerce, IT for Banking, Financial services, Insurance & ITES, Madras Christian College, Vol.II, September, P.75. PAPER PRESENTED IN INTERNATIONAL CONFERENCE 3. A Study on Financial Service Quality Dimension of Entrepreneurship in Banking in The International Conference on Global Entrepreneurship (ICGE) during 20-22 December2007 organized by the School of Management, SRM University Chennai. 4. A Study on the Customer Relationship Management: Making it Simple for the Banking Industry in The International Conference on Global Business and Policy Modeling (GBPM 2006) Meeting New Challenges in the changing Business Environment & Economic at Adaikalamatha Institute of Management Adaikalamatha College,Vallam, Thanjavur held during 21 st & 22 nd September, 2006. PAPER PRESENTED IN NATIONAL CONFERENCE 1. A Study on Service Quality Dimensions Analysis in Retail Banking Industry in National level seminar on Global Competitiveness in Business: Trends and Traits, during10th March,2011,Organized by Post Graduate Department of Commerce, Government Arts and Science College for Women,Bargur,Krishnagiri. 2. Data Mining a Competitive Weapon for Retail Banking industries in The Second National Conference on Management Science and Practice at Indian Institute of Technology, Madras during March 9-11,2007. 3. A Study on Service Quality Perceptions in Financial Services with Special Reference to Banking Service in The National Conference on IT for Banking, Financial services, Insurance & ITES at Madras Christian College held during 19 th & 20 th September, 2006. 4. A Study on Women Self Help Groups in Tamil Nadu, India a Health Perspective in The National Conference on Emerging Dimensions in SHGs at P.G and Research Department of Commerce on 17 th March 2006. 5. A Study on Measuring Internet Banks Automated Service Quality with a Confirmatory Factor Analysis Approach in The National Conference on Indian Multinationals Opportunities & Challenges at SRM School of Management held during 24 th & 25 th February, 2006. 6. Presented a Paper on A study on Assessing the Readiness of Firm for Customer Relationship Management in National seminar on Event Management Conducted by Kongu Arts and Science College, Erode. 17 th March 2006
PARTICIPATED IN NATIONAL INTERNATIONAL SEMINAR 1. International conference on Business Research ICBR, from 20-21 January 2011. Conducted by School of Management, SRM University, Kattankulathur, and Chennai. 2. 98 th Indian Science Congress Quality Education and Excellence in Scientific Research in Indian Universities From 3 rd to 7 th January 2011 Conducted by the, SRM University, Kattankulathur, Chennai. 3. AICTE-ISTE Sponsored Short Term Training Program for Management Teachers in Innovative Teaching Methods From 26 th to 30 th March 2007 Conducted by the SRM School of Management, SRM University. 4. The Concept to Research. Conducted by the SRM School of Management SRM University held during 27th January 2007, Chennai. 5. The National Seminar on Intellectual Property Rights Sponsored by Ministry of Human Resource Development Government of India. Conducted by the Sri Ramachandra Medical College & Research Institute (Deemed University) on 25th August 2006, Chennai. 6. One day workshop on Multivariate Analysis Using Open Source Software Conducted by the Department of Management Studies, University of Madras on 24 August 2006. 7. The Indian Finance Forum 2005, Conference on Going for Growth: Emerging Global Trends in Finance Conducted by Confederation of Indian Industry (CII). 8. Management Development Program on Emerging trends in the Indian Financial System Conducted by Easwari Engineering College, on Friday, 22 nd April 2005. 9. AICTE-ISTE Sponsored short term Training Program on Challenges in Measuring Corporate Financial Health Conducted by the Sathyabama Institute of Science and Technology. 10. The Symposium on Recent Trends in Economics Commerce-Management science. Delivered by Dr.V.S.S.Yadavalli, professor, Dept of Industrial Systems Engineering, University of Pretoria, South Africa. Conducted by D.B.Jain College. 11. The National Level Workshop on Banking and Financial Service Conducted by Economic Times Club. FACULTY DEVELOPMENT PROGRAMME 3. Three Tier Faculty Development Programme and Case Writing Contest organized by SRM University Chennai during 25 January 2007.
4. AICTE Sponsored One week International Workshop on Case Teaching & Case Writing organised by Indian Institute of Management Kozhikode during November 06 11, 2006. PAPER HANDLING Financial Management Financial and Management Accounting Security Analysis and portfolio Management E- Business Technology Computer Languages for Management System Analysis and Design Database Management systems Financial services International Business Legal Aspect in Business PERSONAL DETAILS FATHER S NAME : A. Thangavel DATE OF BIRTH : 02.04.1977 AGE : 33 years DECLARATION I hereby assure that the details furnished above are true to the best of my knowledge. Date: 5.4.2011 Place: Kattankulathur (T.VIJAYAKUMAR)