MOODY ISO Founder-member (1989)

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Founder-member (1989) MOODY ISO 9001 am Individual Summer Packages 2015

Situated in the heart of the Mediterranean, Malta is an ideal location for teenagers to combine the learning of English with a variety of leisure and sports activities in a beautiful and safe environment. With many years of experience am Language Studio is your best alternative: Established in 1987 Founder members of FELTOM and Accredited by Moody s ISO 9001. Post-colonial in structure, the am Language Studio Junior school is an imposing building dating back to the Victorian period. The school comprises a large assembly hall on the ground floor and thirty seven classrooms on two floors. The classrooms and common areas are bright and airy with bathroom facilities available on both floors. There is a large surrounding garden and internal courtyard with adequate recreational space available for students to congregate during their break time. Our Staff are well trained with many years of experience and a commitment to offering you a perfect service every time. Accommodation Choose to stay in one of our licensed host families and take the opportunity to practice the use of the language in real life situations. Alternatively, am Language Studio also offers residential options in air-conditioned rooms that also offer private bathroom facilities for more comfort. Courses - 20 sessions of 45 minutes each with a maximum of 15 students per class. All teachers are native speakers and the course includes a placement test and all teaching materials as well as a certificate of attendance. (Please note that students are expected to bring there own copy books and writing instruments). Activities - With lots of sun, short distances and our rich history, Malta offers many opportunities for young students to continue to enjoy themselves outside the classroom. All activities are supervised by our staff, cultural visits include licensed guides and transport. Please see our list of optional activities as well as our description for additional information. Offer includes: 2 way airport transfers (Arrival and Departure) Welcome at airport by amls Representative Welcome pack and student card Language assessment test 20 sessions of English for a specific purpose in a closed group (including all teaching materials) Certificate of attendance 14 nights / 15 days Accommodation Host family or Residential Full board accommodation in sharing rooms ( Breakfast + Packed lunch + Dinner) Full Activity Programme Booking Guidelines: Please note that booking details are explained in our Teenage booking guidelines. Note also that am Language Studio offers 24 hour welfare assistance however students are expected to have travel and medical insurance prior to their arrival.

Host Family Package A two week Package includes: Full-Board Accommodation (Breakfast + Packed lunch + Dinner) in Host Families English lessons (Internationally mixed) - 20 lessons per week English tuition material Full activities programme (as below) Airport transfers (arrival and departure) Supervision by our leaders Date Mornings Afternoons Evening Saturday / Sunday Sandy Beach (Mellieha Bay) Sliema Ferries at Tour: Half Day Valletta + Malta Experience Balluta meeting point at 13.30hrs. Return at Town Walk Sliema Ferries at 20.00hrs. Return at 22.30hrs. Welcome Party Sliema Ferries at 20.00hrs. Return at Return at Saturday Sunday Sandy Beach (Golden Bay) Sliema Ferries at Sandy Beach (Paradise Bay) Sliema Ferries at Splash and Fun Balluta meeting point at 13:30hrs. Return at Return at 16:00hrs. Half Day Comino Balluta meeting point at 13:30hrs. Return at Beach Club + Banana Ride school at 13:30hrs. Return at Tour: Half Day Mdina + Rabat incl. Mdina Experience Balluta meeting point at 13.30hrs. Return at BBQ Night Sliema Ferries at 21.00hrs. Return at 22.00hrs. Pool Night Sliema Ferries at 21.00hrs. Film lasts 2hrs. Festa Evening Sliema Ferries at 21.00hrs. Bowling Sliema Ferries at 20.00hrs. Return at 22.00hrs. Disco Night Sliema Ferries meeting point at 20:00hrs. Return at Return at Harbour Cruise by Night Sliema Ferries at 19.30hrs. Return at 22.00hrs. Paceville Night Sliema Ferries at 20:00hrs. Saturday/ Sunday Sandy Beach (Riviera Bay) Sliema Ferries at Package 2 weeks Per Week From 13 th / 14 th June 2015 29 th / 30 th August 2015 830.00 Euro 415.00 Euro Tuition General English course 20 sessions per week, 45 minutes per session International Classes Maximum 15 students per class Morning Tuition Host Family Accommodation Maximum 4 students per family Shared rooms Full board (Breakfast, Packed Lunch, Dinner) Maximum 30 minutes walking distance from school

Residence Package A two week Package includes: Full-Board Accommodation (Breakfast + Packed lunch + Dinner) in Sliema Residence English lessons (Internationally mixed) - 20 lessons per week English tuition material Full activities programme (as below) Airport transfers (arrival and departure) Supervision by our leaders Date Mornings Afternoons Evening Saturday / Sunday Sandy Beach (Mellieha Bay) Sliema Ferries at Tour: Half Day Valletta + Malta Experience Balluta meeting point at 13.30hrs. Return at Town Walk Sliema Ferries at 20.00hrs. Return at 22.30hrs. Welcome Party Sliema Ferries at 20.00hrs. Return at Return at Saturday Sunday Sandy Beach (Golden Bay) Sliema Ferries at Sandy Beach (Paradise Bay) Sliema Ferries at Splash and Fun Balluta meeting point at 13:30hrs. Return at Return at 16:00hrs. Half Day Comino Balluta meeting point at 13:30hrs. Return at Beach Club + Banana Ride school at 13:30hrs. Return at Tour: Half Day Mdina + Rabat incl. Mdina Experience Balluta meeting point at 13.30hrs. Return at BBQ Night Sliema Ferries at 21.00hrs. Return at 22.00hrs. Pool Night Sliema Ferries at 21.00hrs. Film lasts 2hrs. Festa Evening Sliema Ferries at 21.00hrs. Bowling Sliema Ferries at 20.00hrs. Return at 22.00hrs. Disco Night Sliema Ferries meeting point at 20:00hrs. Return at Return at Harbour Cruise by Night Sliema Ferries at 19.30hrs. Return at 22.00hrs. Paceville Night Sliema Ferries at 20:00hrs. Saturday/ Sunday Sandy Beach (Riviera Bay) Sliema Ferries at Package 2 weeks Per Week From 27 th / 28 th June 2015 29 th / 30 th August 2015 1186.00 Euro 593.00 Euro Tuition General English course 20 sessions per week, 45 minutes per session International Classes Maximum 15 students per class Morning Tuition Residence Accommodation Triple / Quad Rooms Air-conditioned rooms En-suite bathrooms Full board (Breakfast, Packed / Hot Lunch, Dinner)

am Individual POLICIES 2015 ENROLMENT PROCEDURE In order to ensure that your booking process runs smoothly, please read the following procedures and keep to these guidelines when placing your booking with am Language Studio. Please contact us to book your stay when you have confirmed: Tentative dates of arrival and departure Type of accommodation Course with corresponding code Once we have this information we will be able to check for availability. Once availability is confirmed, am Language Studio will issue, within 24 hours of receipt of your details, a confirmation of availability with the corresponding quotation. Once the quote is issued by am Language Studio it will be valid for a period of 48 hours, during which time it must be confirmed by you. Confirmation will only be issued upon receipt of flight details, copy of valid passport covering dates of enrolment and passport sized photo in BITMAP (.bmp) format. In order to confirm your booking 25% deposit has to be settled on application and 75% balance has to be settled 2 weeks prior to your arrival. If it is not confirmed with FULL information, including flight details and all other information as requested on our enrolment form, the provisional booking will automatically fall and will be cancelled with no charge. Booking guidelines apply unless a specific amendment is made and confirmed by school stamp and signature. Payments: Through Payment Gateway: the student/payee can book through our website and pay directly with their credit card online through the following link: www.amlanguage.com/book-online/make-payment/ By Bank Transfer: Bank address: TORO Company Limited, HSBC (Malta) Limited, 196 The Strand, Gzira GZR 1023, MALTA G.C. Account No.: 039069976001 (local payments) - IBAN: MT75MMEB44392000000039069976001 (international payments) - Swift Code: MMEB MTMT. Failure to comply with our PAYMENT TERMS as described on our Enrolment Form will result in the CANCELLATION OF THE ENROLMENT. Online Booking Policy: Currencies: When paying for your booking please be advised that the amount charged to your credit card will be in Euro (EUR). Booking an English language course online: We feature a selected amount of English language courses on our site. On booking your course through www.amlanguage.com your credit card will be charged the full amount. You can request a cancellation or modification by contacting us and quoting your am Language Studio reference number. Accommodation: Please note that accommodation can also be booked online. For hotel accommodation we must first check for availability. Please contact us on info@amlanguage.com for further information. Security & Privacy Policy: am language studio is committed to protecting your data. We understand and respect the need to keep your information private and have implemented a number of best practices to ensure it stays this way. The information below describes how we collect and use your information when you either request more information or when you make purchases online. Requesting information: When requesting more information about a particular service or product am Language Studio simply collects personal information that you voluntarily provide to us (name, address, phone number, email address and any additional information you opt to include in your request) to allow us and our partners to deliver a better and more efficient service. All information collected is used solely for this purpose and solely by am Language Studio. Online purchases: We understand that making purchases online involves a great deal of trust on your part. We take this trust very seriously and make it our highest priority to ensure the security and confidentiality of your information. To protect the confidentiality of your information am Language Studio makes use of SSL technology when effecting your transaction. SSL technology is designed so that the information you enter on your browser is encrypted before being transmitted. Put simply, all the information you enter when purchasing a service or product online at www.amlanguage.com can only be read by us, thus it is protected and secure. Such information will be processed by am Language Studio for billing purposes and to help us deliver our services as efficiently as possible. In addition to using SSL, all credit card numbers are used solely for the processing of payments and are not stored by amlanguage.com. Cancellation Policy: In the event that you cancel your booking prior to students arrival, the following charges will apply: More than 7 days notice: 25% of your total cost as a cancellation fee. 7 to 3 days notice: 30% of your total cost as a cancellation fee. Less than 3 days notice: the full price will be charged. No refunds are given after commencement of the respective English course, accommodation or any other services. No course changes will be allowed to make up for refunds in the case of course cancellations. In case of a student visa refusal, am Language Studio will charge 120.00 Euro cancellation fee. This will cover registration, placement and other administration charges. In the case of Online Payments the remaining balance will be credited to the same credit card that made the original payment. Any changes to confirmed bookings will be considered as cancellations, therefore cancellation policies will apply. Where possible am Language Studio will try to be flexible subject to availability. Any such changes will incur a cost of 50.00Euro for Administration expenses. Visas: am Language Studio offers students support in the application for visas. Through an agreement made with the Maltese government students coming to Malta on an English language programme may apply for a visa provided that all the supporting documentation is presented. Please see our Visa Application Guidelines for more details. Placement Test: Adults - You will be sent a Placement Test to complete to determine your level of English. This test must be returned to us prior to arrival. Failure to return the test will mean completing the test on your first day at school resulting in the possible loss of your first 4 lessons at your own expense. No refund will be offered by am Language Studio. Teenagers / Kids you will be given a placement Test on your first day of school Lesson Times: Lessons are held in the morning and in the afternoon depending on the availability of the course selected and your level of English. Accommodation: am Language Studio offers students various accommodation options which include Host Families, Shared Self-catering Apartments and 3, 4, 5 star hotels. Meal plans will vary depending on the type of accommodation you choose. Where meals are provided, Half Board generally means Continental Breakfast and Set Menu Dinner and Full Board generally means Continental Breakfast, Packed or Plated Lunch and Set Menu Dinner. Please refer to your individual Accommodation Profile for more details. Complaints Procedure: If, at any time throughout their course, students are not happy with any area of their stay, they are to fill in a Complaint Form which they may obtain from Reception. An End-of-Stay Evaluation Form will also be given to students to evaluate the level of satisfaction of our customers at the end of their programme. No complaint can be accepted by am Language Studio after the end of the relevant course if it has not been brought to our attention as explained above. Expulsion: am Language Studio expects all its students to be well-motivated, polite and considerate towards members of staff, host families and fellow students at all times. am Language Studio reserves the right to ask any student who does not comply with any of the above to leave the course. In this case, no refund of fees will be made and any extra costs incurred by the school on the behalf of the student will be charged to the student. Loss of Property/Insurance: am Language Studio will not be held responsible for loss or theft of any student s property from the school or accommodation or from any other location. Student s property is the sole responsibility of the student at all times. am language Studio advises students to take out a travel insurance policy which would cover them throughout their stay in Malta. Reduced Hours: In the event that only one student applies for a particular course am Language Studio will apply the reduced hours procedure. Alternatively the full number of sessions can be taken for the supplement amount as indicated below. Course Reduced hours Supplement General Course Less 1 day (4 sessions) 35.00 Euro Intensive Course (student alone for Intensive section only) Less 1 day Intensive (2 sessions) 25.00 Euro Intensive Course (student alone for General and Intensive) Less 1 day (6 sessions) 60.00 Euro Public Holidays : 10 th February, 19 th March, 31 st March, 3 rd April, 1 st May, 7 th June, 29 th June, 15 th August, 8 th September, 21 st September, 8 th December, 13 th December. am Language Studio will be closed on every public holiday. When lessons fall on a public holiday any lost lesson time will be spread over the remaining days of the same week. am Language Studio will be closed over these days: 21 st December 2015 up to the 1 st January 2016 Transfers: All flight details, as requested in our Enrolment Form, must be provided at least 14 days prior to the start of your course. Airport transfer fees include 1 hour and 30 minutes waiting time. In the event of delays students will be charged the additional rate at 14.00 Euro per hour pro rata. Force Majeure: In the event that am Language Studio is unable to fulfil any of its obligations as a result of an event/events beyond am Language Studio s reasonable control, am Language Studio will not accept responsibility or liability. Such events will include (however will not be limited to); terrorist attacks, war or the threat of war, riots, industrial action, natural or manmade disasters, unusually adverse weather conditions or any other event/events that may classify Malta as an at risk destination by the Ministry of Foreign Affairs. Kids / Teenage Bookings: Kids / Teenage bookings are subject to policies and conditions as indicated in our am Language Studio Easter, Summer or Autumn Kids / Teenage Guidelines. Please read these carefully before choosing this option. Please see below. They are also available on our website at www.amlanguage.com. Please contact am Language Studio on info@amlanguage.com should you have any difficulties with this information