THE DISPLACED HOMEMAKER PROGRAM ANNUAL REPORT PROGRAM YEARS

THE DISPLACED HOMEMAKER PROGRAM ANNUAL REPORT PROGRAM YEARS 2009-2010 PREPARED BY THE AGENCY FOR WORKFORCE INNOVATION JANUARY 2011

TABLE OF CONTENTS Background 3 Program Structure 3 Program Funding and Budget Allocations 4 Program Performance Accountability and Outcome Tracking 5 Duration of Program Participation 5 Program Quality Assurance Reviews 6 Conclusion 6 Local Service Areas 7 Program Years 2009-2010 Participant Demographics Statistics - Chart 8 Program Years 2009-2010 Participant Demographics Statistics By Age Graph 9 Program Years 2009-2010 Participant Demographics Statistics By Gender Graph 10 Program Years 2009-2010 Contract Amounts and Expenditure Performance - Chart 11 Program Exiters and Short-term Job Placements (July 2009 June 2010) - Chart 12 Program Exiters and Short-term Job Placements (July 2009 June 2010) - Graph 13 Program Exiters and Long-term Job Placements (April 2009 March 2010) - Chart 14 Program Exiters and Long-term Job Placements (April 2009 March 2010) - Graph 15 Program Exiters and Long-term Job Retention (July 2008 June 2009) Chart 16 Program Exiters and Long-term Job Retention (July 2008 June 2009) Graph 17 2

THE DISPLACED HOMEMAKER PROGRAM ANNUAL REPORT PROGRAM YEARS 2009-2010 Background The Displaced Homemaker Program was established by the Florida Legislature in 1976 and implemented by the Florida Department of Health and Rehabilitative Services (HRS). In 1995, the Legislature transferred oversight of the Program from HRS to the Florida Department of Education, Division of Community Colleges (Section 446.50, Florida Statutes). In 2000, Senate Bill 2050, Section Four, transferred the Displaced Homemaker Trust Fund Program to the Agency for Workforce Innovation. From a statewide competitive procurement process, 18 service providers who met their contractual requirements were funded for the July 1, 2009 thru June 30, 2012 contract period. Program Structure The purpose of the Displaced Homemaker Program is to address the job training and educational needs of eligible individuals who are: 35 years of age or older; have worked in the home providing unpaid household services for family members; not adequately employed and have difficulty securing adequate employment; and have been dependent on the income of another family member, but is no longer supported by such income or have been dependent on federal assistance. The goal of the Displaced Homemaker Program is to assist program participants in attaining independence, economic security and self-sufficiency. The Agency for Workforce Innovation has defined the eligibility element, earning an adequate wage, as the local Regional Workforce Boards (RWB) approved self-sufficiency definition for Dislocated Workers. All service providers have adopted the local RWBs definition of selfsufficiency. A total of 3,691 eligible individuals were served in Displaced Homemaker Programs over the program period covered by this report. Following are the activities and services provided to participants: Outreach and information services with respect to federal and State employment, education, health, and unemployment assistance programs. Educational services including a high school equivalency degree and such other courses as the agency determines would be of interest and benefit to displaced homemakers. Financial management services providing information and assistance relative to life, health, home, and automobile insurance; taxes, estate and probate problems; and mortgages, loans and other related financial matters. 3

Job counseling by professionals and peers specifically designed for a person entering the job market after a number of years as a homemaker. Job training and placement services, including: o Training programs for available jobs in the public and private sectors, taking into account the skills and job experiences of a homemaker developed by working with public and private employers. o Assistance in locating available employment for displaced homemakers, some of whom could be employed in existing job training and placement programs. o Utilizing State employment services in locating employment opportunities. Program Funding and Budget Allocations In Program Year 2006, the Agency for Workforce Innovation, through a request for proposal (RFP) solicitation, awarded 18 performance-based, three-year contracts to public and private non-profit entities in the State for the purpose of establishing multipurpose service delivery programs for displaced homemakers. All service providers met the criteria specified in the RFP, and the contracts were awarded in accordance with Chapter 287, Florida Statutes. The Displaced Homemaker Program is funded by a Trust Fund established within the State Treasury for the administration of the statewide program. Trust Fund revenue is generated from additional fees on marriage license applications and dissolution of marriage filings, as specified in Section 741.01(3) and 28.101, Florida Statutes. The Clerk of the Court in each county collects fees of $7.50 for each marriage application received, and $12.50 for each divorce or dissolution of marriage filed in the local courts. These fees are transferred monthly to the State Treasury for deposit in the Displaced Homemaker Trust Fund. For the State Fiscal Year 2009-2010, $1,500,000 was appropriated from the Displaced Homemaker Trust Fund. Additional allocations of $81,608 of Displaced Homemaker Trust Funds were set aside for Agency for Workforce Innovation administration and $156,559 to cover the required service charge to general revenue. The chart on page 11 reflects service provider contract amounts and expenditures for the period. The Displaced Homemaker Program now operates in 15 of the 24 Regional Workforce areas providing eligible citizens access to the services authorized and funded under State legislation. The service providers located in regional areas encompass most of the counties in the State. The chart on page seven displays the counties where participants are served by Displaced Homemaker Programs. State legislation requires that each Displaced Homemaker Program receive at least 25 percent of its funding from one or more local, municipal, county, or non-profit private sources. In-kind contributions are allowed to meet the required local match. These contributions mainly consist of support from the host Community Colleges and community-based organizations in the form of cash, space, equipment, advertising, etc.; as well as donations from individuals/organizations in 4

the form of money, goods and/or services (volunteer time, textbooks and clothing donations, etc.). Program Performance Accountability and Outcome Tracking The Displaced Homemaker Program service providers are required to collect, maintain, and report in the State s Management Information System (MIS), performance data necessary to track participants progress in program activities during the participation period. Such data includes the number of participants served, the activities and services provided, designated participant-specific information including intake and outcome information, costs associated with specific services, program administration, total program revenues by source and other appropriate financial data. Program participant demographic data charts are located on pages 8-10. The number of participants that received services and entered employment (job placements) are displayed on pages 12-17. The total participants served also include participants co-enrolled and dually served by local Regional Workforce Boards and Displaced Homemaker Program service providers. All service providers performance was adequately met to satisfy the performance requirements for this report period. An additional element included in this report is short-term job placements (July 1, 2009 through June 30, 2010); long-term job placements (April 1, 2009- March 31, 2010) and job retentions (Quarterly Employment Wage reported for July 1, 2008 through June 30, 2009. The long-term job placement and job retention data were provided by the Florida Education and Training Placement Information Program (FETPIP). NOTE: Tracking post-program outcomes such as job placements and job retention over several quarters is predicated on a match of participant social security numbers and employer wage reports in the State s Unemployment Insurance database. Participants are informed that providing their assigned Social Security Number is voluntary and is not a requirement for program participation. Federal and State laws allow individuals to participate in the Displaced Homemaker Program without providing their assigned social security numbers. Individuals who were served using pseudo-social security numbers were excluded from the job placement and job retention charts and graphs in this report. Duration of Program Participation During the July 1, 2009 through June 30, 2010 program period, a total of 3,691 eligible individuals received Displaced Homemaker Program services. These individuals received the array of services delineated in each contractor s agreement. Many of the services provided led to the attainment of Bachelor of Science or Art Degrees; Associate of Science, Art, and Applied Science Degrees; Applied Technical Certificates; Postsecondary Adult Vocational Certificates; and Business Education Certificates. Of the 1,471 participants exiting the program during the period July 1, 2009 through June 30, 2010, the average length of participation was 422 days. 5

Displaced Homemaker Program Quality Assurance Reviews The Agency for Workforce Innovation staff conducted annual quality assurance reviews of the 18 Displaced Homemaker Program contracted service providers during the July 1, 2009 through June 30, 2010 contract period. The quality assurance reviews included a review of program operations and management procedures; an assessment of participant case file data recorded in the State s Management Information Systems; an on-site review of program eligibility determination and source documentation/verification processes; participant case file content for evidence of participation and receipt of contracted services; coordination/referral of participants to the local one-stop centers for services; participation in and completion of job training/occupational skills training; attainment of certificates/degrees; placement into employment; inventory of property purchases with contract funds; and receipt of match funds, invoices and supporting documentation approved for payment. Formal reports describe the outcome of the review process. All noncompliance issues were noted and recommended for corrective action. The quality assurance staff conducted follow-up reviews, when necessary, to ensure that noncompliance issues had been satisfactorily resolved. Technical assistance and/or program specific training were provided on an ongoing basis or as requested. Based on program staff turnover, budget constraints, changes in the direction of workforce service programs, and issues noted in quality assurance reviews; the Agency for Workforce Innovation staff provided the service providers with refresher training on eligibility documentation procedures, updating of local case note procedures, review of assessment tools, as well as other program procedures. CONCLUSION Overall, the Displaced Homemaker Program continues to reach thousands of eligible Florida citizens. The citizens were provided the necessary skills to make life changing decisions regarding their lives, living conditions, home ownership, and attaining a higher education degree/certification/licensure in jobs that indicate growth and employer need for the next five to ten years. 6

DISPLACED HOMEMAKER PROGRAM PROGRAM YEAR 2009-2010 ANNUAL REPORT LOCAL SERVICE AREAS The Florida Displaced Homemaker Programs were funded to serve local areas. The following chart depicts the name of each local program and the counties the participants are served. Service Provider Broward College Chipola College Daytona State College Florida State College @ Jacksonville Gulf Coast Community College Indian River State College Jewish Federation of Greater Orlando Lake-Sumter Community College Manatee Technical Institute Miami-Dade College North Florida Community College Palm Beach Community College Polk Workforce Development Board Santa Fe College Seminole Community College The Centre for Women, Tampa The Resource Center, of Sarasota County South Brevard Women s Center, Inc Counties Served Broward Jackson, Calhoun, Liberty, Holmes, Washington Volusia, Flagler Duval, Nassau, Clay, St. Johns, Baker Bay, Gulf, Franklin Indian River, Martin, Okeechobee, St. Lucie Orange, Osceola, South Seminole Counties Lake, Sumter Manatee Dade, Monroe Madison, Jefferson, Hamilton, Lafayette, Suwannee, Taylor Palm Beach Polk Alachua, Bradford, Columbia, Dixie, Gilchrist, Putnam, Union Seminole Hillsborough Sarasota Brevard Total Service Providers: 18 Total Counties Served: 48 7

DISPLACED HOMEMAKER PROGRAM PROGRAM YEAR 2009-2010 PARTICIPANT DEMOGRAPHIC STATISTICS SERVICE PROVIDERS TOTAL AGE GROUP SERVED GENDER SERVED 35-44 45-54 55-64 65+ Female Male Broward Community College 287 172 93 22 0 286 1 Chipola College 70 47 20 2 1 70 0 Daytona State College 404 124 186 83 11 403 1 Florida State College at Jacksonville 350 142 144 58 6 349 1 Gulf Coast Community College 201 118 72 9 2 200 1 Indian River State College 175 72 59 39 5 168 7 Jewish Federation Of Greater Orlando 174 66 71 33 4 155 19 Lake-Sumter Community College 86 39 31 16 0 86 0 Manatee Technical Institute 218 120 68 30 0 207 11 Miami-Dade College 436 153 169 104 10 303 133 North Florida Community College 110 69 31 10 0 107 3 Palm Beach Community College 260 104 121 31 4 260 0 Polk Workforce Board 54 28 20 6 0 51 3 Santa Fe Community College 309 115 140 43 11 309 0 Seminole Community College 163 88 59 15 1 161 2 South Brevard Women's Center 109 36 53 19 1 109 0 The Centre For Women-Tampa 142 66 51 22 3 130 12 The Women's Resource Center Of Sarasota County 143 35 63 36 9 143 0 PROGRAM TOTALS 3,691 1,594 1,451 578 68 3,497 194 Data Source: Agency for Workforce Innovation s State Management Information System 8

Participants DISPLACED HOMEMAKER PROGRAM PROGRAM YEARS 2009-2010 PARTICIPANT DEMOGRAPHIC STATISTICS Demographics By Age AGE GROUP SERVED 35-44 200 180 172 186 169 AGE GROUP SERVED 45-54 AGE GROUP SERVED 55-64 AGE GROUP SERVED 65+ 160 153 140 142144 140 120 124 118 120 121 115 100 80 60 40 20 0 93 22 47 20 2 1 83 11 58 6 72 9 2 72 71 66 59 39 33 5 4 39 31 16 68 30 104 10 69 31 10 104 31 4 28 20 6 43 11 88 59 53 36 19 15 1 1 66 51 22 3 63 36 35 9 Service Providers Data Source: Agency for Workforce Innovation s State Management Information System 9

Total Gender DISPLACED HOMEMAKER PROGRAM PROGRAM YEAR 2009-2010 PARTICIPANT DEMOGRAPHIC STATISTICS Demographics by Gender 450 400 403 GENDER Female GENDER Male 350 349 300 286 303 309 250 260 200 150 200 168 155 207 133 161 130 143 100 70 86 107 109 50 0 1 1 1 1 7 19 11 51 3 3 2 12 Service Providers Data Source: Agency for Workforce Innovation s State Management Information System 10

DISPLACED HOMEMAKER PROGRAM PROGRAM YEAR 2009-2010 CONTRACT AMOUNT AND EXPENDITURE PERFORMANCE The chart below displays contract program expenditures by Service Provider. Service Provider 2009-2010 Contract Amount 2009-2010 Contract Amount Paid 2009-2010 Contract Balance Broward Community College $120,312 $120,312 $0 Chipola College $45,312 $45,312 $0 Daytona State College $116,488 $116,488 $0 Florida State College - Jacksonville $93,030 $93,030 $0 Gulf Coast Community College $71,323 $71,323 $0 Indian River State College $93,030 $93,030 $0 Jewish Federation Of Greater Orlando $124,040 $124,040 $0 Lake-Sumter Community College $18,923 $18,923 $0 Manatee Technical Institute $80,300 $80,300 $0 Miami-Dade College $139,545 $139,545 $0 North Florida Community College $31,180 $31,180 $0 Palm Beach Community College $93,030 $93,030 $0 Polk Workforce Board (Arbor/ACS) $60,779 $60,779 $0 Santa Fe Community College $99,232 $99,232 $0 Seminole Community College $123,509 $111,566 $11,943 South Brevard Women's Center $61,487 $61,487 $0 The Centre For Women-Tampa $66,460 $66,460 $0 The Women's Resource Center Of Sarasota Co. $62,020 $62,020 $0 Program Totals $1,500,000 $1,488,057 $11,943 Data Source: Agency for Workforce Innovation 11

DISPLACED HOMEMAKER PROGRAM Program Year 2009-2010 Exiters and Short-Term Job Placements (July 1, 2009 - June 30, 2010) SERVICE PROVIDER PROGRAM EXITERS JOB PLACEMENTS Broward Community College 107 78 Chipola College 27 24 Daytona State College 203 101 Florida State College - Jacksonville 30 27 Gulf Coast Community College 58 37 Indian River State College 74 53 Jewish Federation Of Greater Orlando 106 73 Lake-Sumter Community College 21 14 Manatee Technical Institute 94 64 Miami-Dade College 219 141 North Florida Community College 54 42 Palm Beach Community College 160 72 Polk Workforce Board (Arbor/ACS) 24 24 Santa Fe Community College 80 50 Seminole Community College 17 14 South Brevard Women's Center 8 7 The Centre For Women-Tampa 98 64 The Women's Resource Center Of Sarasota Co. 91 47 PROGRAM TOTALS 1, 471 932 Data Source: Agency for Workforce Innovation 12

Participants DISPLACED HOMEMAKER PROGRAM Program Year 2009-2010 Exiters and Short-Term Job Placements (July 1, 2009 - June 30, 2010) Displaced Homemaker Program Exiters/ Placements 250 200 203 219 Job Exiters Short Term Job Placements 160 150 141 100 50 0 107 78 2724 101 3027 58 37 74 53 106 73 21 14 94 64 54 42 72 24 24 80 50 1714 8 7 98 64 91 47 Service Providers Data Source: Agency for Workforce Innovation 13

DISPLACED HOMEMAKER PROGRAM Program Year 2009-2010 Exiters and Long-Term Job Placements (April 1, 2009 March 31, 2010) SERVICE PROVIDER PROGRAM JOB RETENTION EXITERS Broward Community College 178 110 Chipola College 34 29 Daytona State College 66 53 Florida State College - Jacksonville 55 50 Gulf Coast Community College 110 79 Indian River State College 80 61 Jewish Federation Of Greater Orlando 56 39 Lake-Sumter Community College 6 2 Manatee Technical Institute 201 126 Miami-Dade College 258 158 North Florida Community College 31 25 Palm Beach Community College 162 86 Polk Workforce Board (Arbor/ACS) 74 44 Santa Fe Community College 114 78 Seminole Community College 183 150 Centre For Women-Tampa 196 140 The Women's Resource Center Of Sarasota Co. 162 89 PROGRAM TOTALS 1,966 1,319 RATES OF PERFORMANCE 67% Data Source: Florida Education and Training Placement Information Program (FETPIP) 14

Placements DISPLACED HOMEMAKER PROGRAM Program Year 2009-2010 Exiters and Long-Term Job Placements (April 1, 2009 March 31, 2010) Displaced Homemaker Program Exiters/ Placements 300 250 258 PROGRAM EXITERS JOB RETENTION 200 150 100 50 0 178 110 34 29 66 53 55 50 110 79 80 61 56 39 6 2 201 126 158 31 25 162 86 74 44 114 78 183 150 196 140 162 89 Service Providers Data Source: Florida Education and Training Placement Information Program (FETPIP) 15

DISPLACED HOMEMAKER PROGRAM Program Year 2009-2010 Exiters and Long-Term Job Retention (July 1, 2008-June 30, 2009) SERVICE PROVIDER Total Participants With Wages 1 Quarter After Exit Total Participants With Wages 4 Quarters After Exit Broward Community College 33 26 Chipola College 16 10 Daytona State College 42 23 Florida State College - Jacksonville 54 38 Gulf Coast Community College 51 39 Indian River State College 48 37 Jewish Federation Of Greater Orlando 18 15 Lake-Sumter Community College 0 0 Manatee Technical Institute 80 63 Miami-Dade College 91 59 North Florida Community College 4 3 Palm Beach Community College 70 45 Polk Workforce Board (Arbor/ACS) 30 21 Santa Fe Community College 37 28 Seminole Community College 134 104 South Brevard Women's Center 19 12 Centre For Women-Tampa 73 43 The Women's Resource Center Of Sarasota Co. 51 36 PROGRAM TOTALS 851 602 RATES OF PERFORMANCE 71% Data Source: Florida Education and Training Placement Information Program (FETPIP) 16

DISPLACED HOMEMAKER PROGRAM Program Year 2009-2010 Exiters and Job Retention (July1, 2008-June 30, 2009) Displaced Homemaker Program Exiters/Placements 140 134 120 104 100 91 80 60 40 20 0 33 26 16 10 42 23 54 51 48 38 39 37 18 15 0 0 80 63 59 4 3 70 45 30 21 37 28 19 12 73 43 51 36 Total Participants With Wages 1 Quarter After Exit Total Participants With Wages 4 Quarters After Exit Data Source: Florida Education and Training Placement Information Program (FETPIP) 17