INSTRUCTIONAL SPACE: MAXIMIZING USE AND CAPACITY ON YOUR CAMPUS

Similar documents
UTILITY POLE ATTACHMENTS Understanding New FCC Regulations and Industry Trends

New Jersey Society of Radiologic Technologists Annual Meeting & Registry Review

MEDICAL ACUPUNCTURE FOR VETERINARIANS

TFMA Fall Technical Seminars September 3-5, 2014 Hyatt Regency Riverwalk San Antonio, Texas

Pile Driving Contractors Association and Pile Dynamics, Inc.

How to Prepare for the Growing Price Tag

AGENDA Symposium on the Recruitment and Retention of Diverse Populations

Contents. University Space: A Provost s View Essentials of Space Management Creating a Space Committee Changing Culture...

MOTIVATION, MINDSET and GRIT: Practical, Proven Strategies to Increase Learning

Envision Success FY2014-FY2017 Strategic Goal 1: Enhancing pathways that guide students to achieve their academic, career, and personal goals

Effective Instruction for Struggling Readers

L E C O M. LECOM at BRADENTON HOSPITAL DAY 2017 MONDAY, AUGUST 21, 2017 The Ritz-Carlton Sarasota, FL

Practical Strategies for Using Guided Math to Help Your Students Meet or Exceed the

Registration Fee: $1490/Member, $1865/Non-member Registration Deadline: August 15, 2014 *Please see Tuition Policies on the following page

Puerto Rico Chapter Scientific Meeting

Georgia Tech College of Management Project Management Leadership Program Eight Day Certificate Program: October 8-11 and November 12-15, 2007

2016 BAPA Scholarship Application

GOING GLOBAL 2018 SUBMITTING A PROPOSAL

ACCELERATE YOUR STUDENTS USE OF THE TARGET LANGUAGE:

Fort Lauderdale Conference

Parent Information Welcome to the San Diego State University Community Reading Clinic

ESL Summer Camp: June 18 July 27, 2012 Homestay Application (Please answer all questions completely)

HILLCREST INTERNATIONAL SCHOOLS FEES STRUCTURE SEPTEMBER AUGUST 2017

Virginia Beach READS

Summer in Madrid, Spain

Fees and Dates

The Ohio State University Library System Improvement Request,

Class Schedule

Ohio ACEP Your Essential Resource for Emergency Medicine Board Review Comprehensive. Relevant. Essential.

EAL Train the Trainer Course New dates: 31 st January 1 st February 2018

Continuing Education Symposium on Mackinac Island

Current, Best Strategies to Differentiate MATH Instruction (Grades K 3)

Primary Care Pediatric Conference 2011

STRATEGIC GROWTH FROM THE BASE OF THE PYRAMID

Texas Woman s University Libraries

SCHOOL PERFORMANCE FACT SHEET CALENDAR YEARS 2014 & TECHNOLOGIES - 45 Months. On Time Completion Rates (Graduation Rates)

MAGNETIC ANALYSIS CORPORATION TRAINING AND INFORMATION PROGRAMS ELECTROMAGNETIC TEST METHODS CONTENTS. Introduction Page 1

JFK Middle College. Summer & Fall 2014

2 nd A n n u a l A SL B o o t C a m p

San Antonio Breast Cancer Symposium

The SREB Leadership Initiative and its

NR-509: ADVANCED PHYSICAL ASSESSMENT Lab/Immersion Weekend Fact Sheet

Pediatric Wheelchair Seating

Class Dates June 5th July 27th. Enroll Now! Visit us on Facebook

Guidelines for Completion of an Application for Temporary Licence under Section 24 of the Architects Act R.S.O. 1990

NAIMES. educating our people in uniform. February 2016 Volume 1, Number 1. National Association of Institutions for Military Education Services

Common Core Postsecondary Collaborative

GRADUATE ASSISTANTSHIP

Virginia Principles & Practices of Real Estate for Salespersons

2017 High School Summer School for Current 8 th 11 th Graders

ACCE JOURNAL A Publication of the Association of Community and Continuing Education January 2001

Davidson College Library Strategic Plan

MARKETING FOR THE BOP WORKSHOP

Argosy University, Los Angeles MASTERS IN ORGANIZATIONAL LEADERSHIP - 20 Months School Performance Fact Sheet - Calendar Years 2014 & 2015

Week 01. MS&E 273: Technology Venture Formation

20 HOURS PER WEEK. Barcelona. 1.1 Intensive Group Courses - All levels INTENSIVE COURSES OF

University of Toronto

Mary Washington 2020: Excellence. Impact. Distinction.

EMPLOYEE CALENDAR NOTES

"Women of Influence in Education" A Leadership Gathering in Hong Kong

ALAMO CITY OPHTHALMOLOGY

SCARD FALL MEETING & LEADERSHIP AND MANAGEMENT IN RADIOLOGY PROGRAM

Dates and Prices 2016

FACILITIES & FINANCING: THE GOOD, THE BAD, AND THE UGLY... Jennifer Afdahl Rice Jonathan Dean, Ed. D. David Sciaretta, Ed. D.

Washington Homeschool Organization

2007 Ophthalmology Symposium

ESTABLISHING A TRAINING ACADEMY. Betsy Redfern MWH Americas, Inc. 380 Interlocken Crescent, Suite 200 Broomfield, CO

Strategic management and marketing for global markets

Prince2 Foundation and Practitioner Training Exam Preparation

eportfolio Trials in Three Systems: Training Requirements for Campus System Administrators, Faculty, and Students

Challenges in Delivering Library Services for Distance Learning

La Grange Park Public Library District Strategic Plan of Service FY 2014/ /16. Our Vision: Enriching Lives

Nine Steps to Building a New Toastmasters Club

Tamwood Language Centre Policies Revision 12 November 2015

For the Ohio Board of Regents Second Report on the Condition of Higher Education in Ohio

spending time with $5 gift cards resource volunteer leaders to take their AYL kids out for a treat and focus on getting to know them better.

Empowering the Powerful Friday 11th August

Hampton Falls School Board Meeting September 1, W. Skoglund and S. Smylie.

Tutor Guidelines. For DSF Tutors and Members. Updated August 2016 Page 1 of 11

PowerCampus Self-Service Student Guide. Release 8.4

The Foundation Academy

AUTM 2017 Annual Meeting

FIS Learning Management System Activities

ACCA PROSPECTUS JAN-JUN 2018 SEMESTER 1 SANDTON CAMPUS BECOME YOUR VISION, A CHARTERED FINANCE PROFESSIONAL!

The Waldegrave Trust Waldegrave School, Fifth Cross Road, Twickenham, TW2 5LH TEL: , FAX:

Get Instant Access to ebook Palatine PDF at Our Huge Library PALATINE PDF. ==> Download: PALATINE PDF

MAKINO GmbH. Training centres in the following European cities:

Close Up. washington & Williamsburg High School Programs

Notice of Restraining Order under clause 46 (1) of the Private Career Colleges Act, 2005

Table of Contents. Fall 2014 Semester Calendar

Pharmacy Technician Program

Educational Management Corp Chef s Academy

4 th Grade Number and Operations in Base Ten. Set 3. Daily Practice Items And Answer Keys

K5 Math Practice. Free Pilot Proposal Jan -Jun Boost Confidence Increase Scores Get Ahead. Studypad, Inc.

INTERNAL MEDICINE IN-TRAINING EXAMINATION (IM-ITE SM )

EASY LANGUAGES. English in Malta - IELS. Destination. Why study English in Malta?

TROPICAL LIVING in Southeast Asia

Supporting Youth Transition through Transportation & Mobility

Chaffey College Program Review Report

KENTUCKY FRAMEWORK FOR TEACHING

Transcription:

MAXIMIZING USE AND CAPACITY ON YOUR CAMPUS November 3-5, 2014 San Diego, CA www.aais.com

Learn how strategic use of instructional space can both bolster student success and maximize existing capital resources on your campus. OVERVIEW Maximizing use of instructional resources is critical as institutions across higher education struggle to balance limited instructional space with increased student course demands. Campuses that collaborate across academic, enrollment, and facilities departments pool data and develop instructional space use strategies that: Increase student retention Improve learning experiences Better inform capital project decisions Join us in San Diego to learn how to develop instructional space models that maximize your institution s limited resources in ways that benefit both students and faculty. Our expert faculty represent a variety of institutional sizes and will offer you the guidance necessary to launch or continue collaborative academic space planning methods on your campus. BRING YOUR TEAM Campus enrollment personnel, registrars, faculty, and campus space planners will benefit from shared conversation about leveraging shared data and working collaboratively to maximize limited resources and bolster student success rates. To encourage team participation, when you register 2 people from your institution, a 3rd can attend at half price! Want to learn more? Contact Patrick Cain via email patrick@academicimpressions.com or call him at 720.988.1263. LEARNING OUTCOME After participating in this conference, you will be able to develop strategies for maximizing instructional space use and capacity on your campus. CLICK HERE TO REGISTER 2

POST-CONFERENCE WORKSHOP Designing for Flexible Instructional Spaces This post conference session focuses on flexible instructional space design and how it can be incorporated in future capital projects both small and large. SAVE $100 ON THIS EVENT WITH AI PRO! Available with: AI Teaching & Learning Pro AI Pro offers your institution access to over 200 hours of training opportunities on topics that will help you and your team achieve institutional goals and more. Click here or contact kevin@academicimpressions.com for more information about AI Pro. 3

AGENDA MONDAY, NOVEMBER 3, 2014 FOUNDATIONS IN INSTRUCTIONAL SPACE USE AND CAPACITY BUILDING 12:30-1:00 p.m. Registration 1:00-1:15 p.m. Welcome and introductions 1:15-3:00 p.m. Addressing the Question of Instructional Space Use and Capacity 3:00-3:15 p.m. Break This foundational session will make the case for why strategic management of academic space is crucial for meeting institutional and student needs in the 21st century. Shifting pedagogies, the need for increased flexibility to meet student needs, and overall depleting funding outlets make limited instructional space resources more valuable than ever. Our experts discuss how all of these elements, and more, are driving this critical conversation. 3:15-5:00 p.m. Integrating Academic and Space Data: Creating Common Platforms Strategically managing instructional space begins and ends with strong communication and data exchange between academic and space departments on campus. However, before this partnership can exist, certain key questions must be addressed, such as: What data must be shared to understand instructional space use and capacity? Who holds this data? How do we measure, monitor, and report overall instructional space use and capacity? How do we leverage this data to make strategic decisions regarding instructional space use? 5:00-6:00 p.m. Networking reception (included in registration fee) TUESDAY, NOVEMBER 4, 2014 UNDERSTANDING INSTRUCTIONAL SPACE USE AND CAPACITY 8:30-9:00 a.m. Continental breakfast (included in registration fee) 9:00-9:30 a.m. Activity: Scheduling Self-Assessment 9:30-10:45 a.m. Strategic Scheduling During this session you will be given time to work with your team to assess current academic scheduling practices on your campus and breakdown why your assessment scores exist as they do. This session will address how your institution can begin to schedule more strategically to meet student demand, maximize use of instructional space, and build overall capacity. During this time, we will discuss how classroom use and course demand can fuel scheduling efforts. We will also address how enrollment patterns can help pinpoint course bottlenecks and inform means to opening course bottlenecks and driving student pathways to success. 4

AGENDA TUESDAY, NOVEMBER 4, 2014 (CONTINUED) 10:45-11:00 a.m. Break 11:00 a.m. - 12:00 p.m. Proactive Instructional Space Use Communication Instructional space is some of the most coveted on campus; culture shifts resulting from new strategic space allocation approaches will undoubtedly present challenges. To allow you to prepare for these challenges, our expert presenters will address the following potential concerns: What campus impact can we anticipate from strategic instructional space efforts? What is an appropriate communication model for such space culture shifts? Which key stakeholders must we keep top of mind in this communication? How much information should we share and at what time? 12:00-1:00 p.m. Lunch (included in registration fee) 1:00-2:00 p.m. Stakeholder Role Playing Building off of the morning lecture, this session will allow you and your team an opportunity to address what competing interests and concerns various academic, enrollment, and facilities personnel would have as a result of new instructional space allocation models. Roles to be considered will include: provosts, registrars, academic faculty, space planners, and enrollment personnel. 2:00-3:00 p.m. Breakout Discussions: Your Instructional Space Drivers 3:00-3:30 p.m. Break Led by our expert facilitators, this session will be an opportunity for more intimate, targeted discussions concerning your instructional space challenges. Potential breakout topics include: Implications of virtual class offerings Space territory concerns Academic lab space considerations Meeting the demands of part-time or commuter students 3:30-5:00 p.m. Addressing the Opportunities of Instructional Space Use and Capacity Shifting to a more strategic instructional space model will open the door to many opportunities for your institution, from pedagogy to culture to student behavior. This session will concretely address how challenges become opportunities through this shift. General Q&A with presenters will be included in this session. Specific areas of interest include: Responses to changes in pedagogy Impacts of increasing class sizes Consequences of a Mon-Fri schedule Changes in cultural behavior 5

AGENDA WEDNESDAY, NOVEMBER 5, 2014 MAXIMIZING INSTRUCTIONAL SPACE USE AND CAPACITY 8:30-9:00 a.m. Continental breakfast (included in registration fee) 9:00-10:15 a.m. Adaptable and Innovative Instructional Space Strategies 10:15-10:30 a.m. Break Every instructional space strategy must be responsive. Whether that response be to student needs, pedagogical trends, or enrollment opportunities, the most effective strategies are adaptive ones. In this session, we will learn how one institution responded to these needs and opportunities in ways that not only impacted student learning experiences, but also created new enrollment opportunities. Included will be tips and best practices for classroom and academic space renovation. 10:30-11:45 a.m. Instructional Space Use Case Studies This interactive session will be an opportunity for you and your team to work through fictitious case studies based on real challenges faced by our expert presenters. Included will be time to share potential responses to posed challenges with the group. Case study topics to potentially include: Seating capacity challenges in renovation Campus response to strategic scheduling plans Territorial academic faculty Communicating instructional space data to stakeholders 11:45 a.m. - 12:15 p.m. Working Session: Action Planning This final working session will be an opportunity for your institution s team to devise a plan for 30, 60, and 90 days after the conference. This plan will meaningfully addresses the challenges on your campus that this conference has helped to inform. 12:15-12:30 p.m. Wrap-up and final questions 6

AGENDA POST-CONFERENCE WORKSHOP: DESIGNING FOR FLEXIBLE INSTRUCTIONAL SPACES 12:30-1:30 p.m. Lunch (included in workshop registration fee) for post-con attendees 1:30-4:15 p.m. Post-Conference Workshop: Designing for Flexible Instructional Spaces Strategic instructional space allocation is not meant to create a one-time fix for any institution. Rather, it is meant to inform capital planning and space allocation considerations moving forward. This session will offer concrete instruction on how flexible design principles can shape capital plans for future instructional spaces. Our expert presenter, fresh off design of a new multi-use, flexible academic building, will guide attendees through his institution s design process, as well as provide insight to help inform your institution s efforts both large and small. Key questions we will address in this post-conference workshop include: How do we incorporate evolving student experiences into future capital projects? What research (industry-wide and institutional) could we leverage to justify such projects? How do we include student and faculty considerations in our project s design? What are realistic limits to flexible design? What key tradeoffs, both financial and design, must be addressed as part of a successful project? 7

INSTRUCTORS ARCI FLEET / Space Manager, Space Information Resources University of Texas, El Paso Araceli Arci Fleet is the space manager at the University of Texas at El Paso (UTEP). She is responsible for spatial reporting/accountability and she oversees the Space Information Resources Office, which is a department within Facilities Management. The Space Information Resources Office serves as the central repository for all space information on campus and they work to provide effective solutions for greater space utilization at UTEP. As a result of their robust database and strong data analysis, Arci and the Space Information Resources Office have been successful at partnering with other offices and departments on campus to successfully adopt new space policies that have increased their space usage and efficiency, as well as helping to educate campus customers on effective space management. RENAE LILLEGARD FRY / Dean of Business, Technology and Career Programs North Hennepin Community College Renae is the dean for the college s career programs, which are responsible for teaching the nextgeneration student the latest developments in technology-based curriculum. As dean, she guided the furniture and technology acquisitions for the college s recently renovated Center for Business and Technology, a 70,000-square-foot building dedicated to career programming and professional training and development. Currently, Renae is chairing the college s effort to install Cisco s latest academic delivery system, Telepresence, on campus. In collaboration with a multi-campus team, she is leading the development of a strategic plan that will guide the expansion of academic offerings nationally and internationally utilizing this technology, placing emphasis on quality teacher-student interaction and overall student service. 8

INSTRUCTORS THOMAS SHAVER / Founder and CEO Ad Astra Information Systems, LLC As the founder and CEO of Ad Astra, Tom has been responsible for the strategic direction of much of the development of Ad Astra s software and reporting systems that have been licensed to over 800 college and university campuses. He is the third generation of the Shaver family associated with The Shaver Partnership, the consulting and architecture firm from which Ad Astra was formed. His father, John Shaver, was an innovative educational architect and planner who has designed over 300 educational facilities, won national design awards, and has been featured in several national publications. Tom began working with his father in 1987. Their consulting work has evolved to include an innovative, capacity-based model for space management and student-centric model for course offering management that are foundational to Ad Astra s offerings. Tom is actively involved as a lead consultant leveraging these models in a change management framework that uses data to justify change and track progress/ business impact on college and university campuses. In 2004, Tom authored a United States business process patent application that was recently approved. The patent protects Ad Astra s inventions in the scheduling software market including: student-specific course demand analysis, historical analysis of course demand and student availability, and high-impact schedule refinement. KEN SMITH / Vice Provost for Resource Management and Institutional Effectiveness Virginia Tech Ken was named the university s vice provost in January of 2013. As vice provost, he provides institutional leadership on issues related to strategic planning and institutional effectiveness and the accomplishment of goals through academic budgets, space plans, and instructional space renovation and improvement. He also oversees the Office of Institutional Research and Effectiveness, the Office of Assessment and Evaluation, and the Center for Survey Research. Ken has served Virginia Tech as a university budget manager, finance officer for the provost, and associate provost. Ken has both chaired and staffed multiple committees charged with overall improvement of special sessions operations at Virginia Tech. He holds a PhD in educational leadership from Virginia Tech. 9

INSTRUCTORS AMANDA VASQUEZ / Director of Enrollment Services University of Texas, El Paso Amanda Vásquez s research interests center on equal access to higher education for historically underrepresented student populations and sense of belonging for non-dominant groups on college campuses. She currently serves as senior director of Enrollment Services at UTEP, overseeing undergraduate admissions, registration and records, financial aid, and testing and assessment. Prior to this role, she served as associate registrar, overseeing academic scheduling, management of the course catalog, and office activities related to UTEP s student information system. She also previously served as curriculum and academic reports coordinator in the Office of the Provost, managing selected accreditation reports, new program proposals, and curriculum revisions. In this role she served as a contact for internal and external units including the Southern Association of Colleges and Schools (SACS), The University of Texas System, the Texas Higher Education Coordinating Board, UTEP s Enrollment Services, and UTEP s undergraduate studies. 10

HOTEL RESERVATIONS The conference will be held at: Hyatt Regency Mission Bay 1441 Quivira Rd. San Diego, CA 92109 To reserve your room, call 619.221.4823. Please indicate that you are with the group to receive the room rate of $179 for single or double occupancy, plus applicable tax. A room block has been reserved for the nights of November 2, 3, and 4, 2014. Reservations must be made by October 12, 2014. There are a limited number of rooms available at the conference rate. Please make your reservations early. The Hyatt Regency Mission Bay Spa and Marina is a coastal property located on Mission Bay the largest aquatic preserve in the US. The hotel offers eight acres landscaping and gardens, three freestyle swimming pools with the only waterslides offered at a San Diego hotel, and observation decks with a panoramic view Pacific Ocean and Mission Bay. The San Diego Zoo and Wild Animal Park, Belmont Park, championship golf courses, Old Town San Diego, Mission Beach and the Gaslamp District are all nearby to this property. This hotel is located approximately five miles, or 15 minutes, from San Diego International Airport (SAN). 11

PLEASE FAX ALL REGISTRATION PAGES TO: 303.221.2259 Questions about the event? Call us at 720.488.6800 to help determine if this event is right for you. REGISTRATION FEES Your registration fee includes: Full access to all conference sessions and materials, access to the networking reception on Monday, breakfast and lunch on Tuesday, and breakfast on Wednesday, as well as refreshments and snacks throughout the conference. Best Value Conference Workshop Conference + Post-Conference Workshop - $1495 USD # of attendees Conference only - $1195 USD # of attendees Post-Conference Workshop only - $395 USD # of attendees Total Total Total ATTEND AS A TEAM remember, when 2 members of the same institution register, a 3rd registration is 1/2 off. EARLY BIRD PRICING Postmarked on or before October 17, 2014. For registrations postmarked after October 17, 2014, an additional $100 fee per registrant applies. Visit our website to register online: http:///conference/instructional-space-maximizing-use-and-capacity-your-campus 12

PLEASE FAX ALL REGISTRATION PAGES TO: 303.221.2259 CONFERENCE REGISTRATION INFORMATION Print Name Job Title Institution/Organization What name do you prefer on your name badge? Address City State/Province Zip/Postal Code Country Telephone Email IF THIS CONFERENCE PARTICIPANT HAS ANY DIETARY OR ACCESSIBILITY NEEDS, PLEASE LIST THEM IN THE SPACE BELOW. WE WILL DO OUR BEST TO ACCOMMODATE THESE NEEDS. How did you hear about this event? (email from AI, ACPA, colleague forwarded email, The Chronicle, etc.) If you would like us to send a copy of your registration confirmation or receipt to someone else, please complete this section ADDITIONAL CONTACT INFORMATION Additional Contact Name Contact Phone Additional Contact Email Additional Contact Title EMERGENCY CONTACT INFORMATION Emergency Contact Name Emergency Contact Phone 13

PLEASE FAX ALL REGISTRATION PAGES TO: 303.221.2259 PAYMENT METHOD We accept Visa, MasterCard, and American Express credit cards. To pay by check, include the check with this form or select the invoice me option. Fax form to 303.221.2259 or mail form along with payment to:, 4601 DTC Blvd., Ste. 800, CREDIT CARD Name on Card Account Number Billing Address Billing City Billing State Billing Zip Code/Postal Code Exp. Date Security Code (last 3 digits on the back of Visa and MC or 4 digits on front of AmEx) CHECK/INVOICE AMOUNT TO CHARGE: My check is included and covers registration(s) Check # Please invoice me, Purchase Order # (PO # not required to receive invoice) FREE HIGHER ED NEWS AND ANALYSIS Each conference registration includes a subscription to Higher Ed Impact, a free industry scan of news, trends, and research on higher education, delivered in an easy-to-scan email. Higher Ed Impact (HEI) includes: (Check the boxes for the editions you would like to sign up for) HEI: Daily Pulse impactful news, trends, and practices, sent daily HEI: Weekly Scan the week s most critical news, with analysis of top stories and trends, sent on Fridays HEI: Monthly Diagnostic practical takeaways addressing a strategic challenge facing institutions of higher ed, sent 9-12 times/year List the names of the registrants you d like to sign up: Note if you do not provide any names in the above space, all attendees will be signed up for the options selected. 14

ACADEMIC IMPRESSIONS CANCELLATION AND REFUND POLICIES 100% SATISFACTION PROMISE SATISFACTION PROMISE We want you to be satisfied with your learning experience. If the program you purchased fails to meet your expectations, please contact us within 30 days and let us know. We ll credit the full amount you paid toward another AI program that may better fit your needs. CONFERENCES For in-person conferences, substitute registrants are welcome and may be named free of charge at any time. If you cancel 8 weeks or more prior to the first date of the conference, you will receive a full refund, less a $100.00 service charge per attendee. If you cancel within 8 weeks of the first date of the conference, you are not entitled to a refund. However, as a courtesy, we will allow you to apply your payment, less the service charge, toward a future purchase within one year from the date you cancel. Your payment is transferable to another person from your institution if you wish. Please note that if you do not attend and you do not contact us in advance to cancel as described above, you are responsible for the entire payment. In case this event is cancelled, liability is limited to a refund of the registration fee only. ONLINE TRAININGS CONSISTING OF AT LEAST ONE LIVE TRAINING DATE You will receive a full refund (less a $75 service charge) if you cancel 8 weeks or more prior to the first live training date. If you cancel within 8 weeks of the first live training date, you are not entitled to a refund. But as a courtesy, we will apply your payment (less a $75 service charge) towards a future purchase within one year from the date you cancel. Your payment is transferable to another person from your institution if you wish. You may name a substitute primary participant free of charge at any time prior to the first live training date. If available, you may switch the live training format to a self-paced format (such as a CD-ROM Recording or On-Demand Download) free of charge. (Shipping charges will apply to CD-ROM Recording orders outside the U.S. or Canada.) ONLINE TRAININGS WHICH ARE PURELY SELF-PACED All sales are final. No cancellations or refunds are provided. RECORDINGS, ON-DEMAND DOWNLOADS, MONOGRAPHS AND OTHER PUBLICATIONS All sales are final. No cancellations or refunds provided. 15