Communicating Value through Sustainable Business Models

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Communicating Value through Sustainable Business Models Dr. Jim Hundrieser, Associate Managing Principal January, 2017 AGB Institutional Strategies 1

Expectation Gap Expectation Gap Students Parents Employers Colleges AGB Institutional Strategies 2

Broken Link Between Higher Education and Work 98% 13% 11% of Chief Academic Officers rate their institution as very/somewhat effective at preparing students for the world of work. of Americans strongly agree that college graduates in this country are well prepared for success in the workplace. of business leaders strongly agree that graduating students have the skills and competencies their businesses need. AGB Institutional Strategies 3

Expectation Gap The weak labor market has been, and continues to be, very tough on young workers: At 16.2 percent, the March 2013 unemployment rate of workers under age 25 was slightly over twice as high as the national average. #1 CEO challenge is hyper-complexity. Higher Ed is not equipping graduates with the right mindset or skills. Eight in 10 members of the Class of 2015 said they felt their education prepared them well for the workforce, compared with 64% of 2013 and 2014 graduates. AGB Institutional Strategies 4

AAC&U 2015 Asked groups of employers and college students a series of similar questions about career preparation. AGB Institutional Strategies 5

Students Reason for Attending = Career Focused 82% Considered career options when selecting a major 62% Considered average salary when considering a major 75% Expect to save more money and live better than their friends/peers 60% Consider recent job placement statistics when selecting an institution 97% Said going to college to get a better job was of their highest importance 67% in 1976 AGB Institutional Strategies 6

Fundamental Change - Consumer Mentality Consumers becoming more selective Consumers believe lower cost of education means lower tuition prices AGB Institutional Strategies 7

18,000 Projected Enrollment by Type Percentages are Forecasted to Change RGTF Co-Ed; Non-African-American Population 16,000 14% 14,000 20% 7% 12,000 10,000 18% 10% 25% 8,000 6,000 4,000 2,000 0 Full-time Part-time Male Female White Non-White NCES, 2015 2012 2023 AGB Institutional Strategies 8

Trend - Lower Net Tuition The average tuition price published at fouryear private colleges is $32,405 The average freshman discount in 2015 was 48% (new students) Net tuition revenue of $14,809 The average in-state tuition for California public institutions is about $1,200 (CC), $5,400-12,500 Some States are providing additional support Median household income for the United States was $56,516 in 2015 discounting pressures will continue (2009 - $56,731) California median household income was $61,320 Florida median household income was $48,426 AGB Institutional Strategies 9

Cost Cutting is the Norm Across the country, institutions are reshaping their business models Consolidation of institutions Tenured faculty members may be assigned involuntarily to another campus, without the guarantee of continued tenure Faculty layoffs Program prioritization or revitalization or elimination Deep operational cost cuts across the board without prioritization No pay increases or pay cuts Elimination of 403(b) contributions AGB Institutional Strategies 10

Sustainable Business Model Revenue growth and diversification AGB Institutional Strategies 11

Trend - Technology Migration 2.9 million enrolled in some online 2.85 million enrolled exclusively online More than 7.1 million students, 33% of total higher education from 2012 Babson, Online Report Card, 2016 Babson, Online Report Card, 2016 Pearson, 2014 AGB Institutional Strategies 12

Market Response to Technology Migration 18% increase in number of public institutions offering online degrees from 2012 29% increase in number of private institutions offering online degrees AGB Institutional Strategies 13

Online Partnership Growing Partnership opportunities exist Do-it-yourself programs have numerous requirements AGB Institutional Strategies 14

Online Infrastructure Learning Management System Online applications Portal links for seamless access Help desk support 24/7 Eliminates any reason to even call your institution AGB Institutional Strategies 15

Online Must-Have List 1. Must help students with career placement 2. Provide flexibility in course selection and offerings 3. Flexibility with process and policies (different from traditional undergraduates) 4. Local source activities (65% are within 100 miles) 5. Great website 6. Affordable 7. Easy and regular access to communicate with faculty 8. Offer fully online and blended (not one or the other) 9. Transparent data (job placement, retention rates, graduation rates of non-traditional populations) 10. Market to all ages of potential students Learning House, 2016 AGB Institutional Strategies 16

Unbundling the Degree The trend of unbundling classes and credits from the institution s core has already begun AGB Institutional Strategies 17

General Education Academic Courses Need for fewer general education courses Dual Enrollment CLEP / DANTES High School Summer Programs Enrichment programs that give college credit Summer online For credit MOOCs AGB Institutional Strategies 18

Transfer Students 25.00% Students Attending One College Students Attending Two or More Colleges 75.00% AGB Institutional Strategies 19

Trend Transfer Students Transfer students represent a major opportunity for institutions Requires speed and service to maximize competitive ness Many old paradigms around serving and processing transfer students (tactical) Transfer student entry class should be as large as your freshman class great diversificati on opportunity AGB Institutional Strategies 20

Trend Comparing Market Segments The market segment for adult degree completion is larger than the traditional high school segment 40 million adults with college credit and no degree 3.3 million high school students graduating AGB Institutional Strategies 21

Trend Certificates and Credentials Lumina BMO Education and Training Report The U.S. Census Bureau AGB Institutional Strategies 22

Job Boot Camps AGB Institutional Strategies 23

Format On-site Cost $14,250 Required Experience Beginner Languages JavaScript, HTML/CSS, Class Size 20 Max (8:1 Student Instructor Ratio) Course Length 12 weeks Hours/Week 65-80 Sessions/Year 3 Application Process Application + Interview + Code Challenge Job Assistance Students have opportunities to meet recruiters, hiring managers, and employers. Each cohort has a career night. Tuition Reimbursement Financial Aid $1,000 off for early payment Scholarships available for single parents, veterans, and low income families. Payment Plan Optional Description Immersive Front-End Web Developer Program Contact info@angelhack.com

Corporate Take Over AGB Institutional Strategies 25

Partnership Imperative Georgia State University and Georgia Perimeter College Armstrong State and Georgia Southern Lyndon State and Johnson State Colleges in Vermont College of South Idaho and Eastern Idaho Technical College AGB Institutional Strategies 26

Changing the Business Model AGB Institutional Strategies 27

Creativity and Innovation Requirements High Level of Creativity and Innovation Low Using creativity and innovation to significantly improve competitive position Reduce costs, slight adjustments, reallocation of resources New Programs Blended delivery Technology Speed and service Affiliations New policies Student acquisition Lowering costs Cost cutting and survival mentality is not a viable strategy for prosperity Prosperity Is here Many institutions are here Low Financial Challenge High AGB Institutional Strategies 28

Alignment with Macro Trends Focus on innovation and creativity linked to the macro trends shaping higher education Opportunities come from aligning your institutions AGB Institutional Strategies 29

Jim Hundrieser, Ph.D. Associate Managing Principal JimH@agbis.org 603-481-0649 AGB Institutional Strategies 30