CAREER RESUME FOR REHEMA BAGUMA A. PERSONAL Name: Nationality: Gender: Current Position: Work Address: Rehema Baguma (PhD) Ugandan Female Senior Lecturer/Researcher & Chair Information Systems Department Department of Information Systems, School of Computing & Informatics Technology (CIT), College of Computing & Information Sciences Makerere University, Kampala, P.O. Box 7062, Kampala, Uganda Tel: +256-414-540628; Fax: +256-414-540620 Mob.+256-782-319000 Email: rbaguma@cit.mak.ac.ug, rehema.baguma@gmail.com B. EDUCATION 2005-2009 PhD Information Systems, Radboud University Nijmegen, the Netherlands 2001-2003 MSc. Computer Application Technology, Huazhong University of Sc. & Tech. Wuhan, China 1999-2000 PGD Computer Science, Makerere University, Kampala, Uganda 1996 1999 Bachelor of Library & Information Science (Upper Second Class), Makerere University, Kampala, Uganda C. RELEVANT CERTIFICATES 2006 2008 Certificate in Financial Management for Board Members, Mango, Oxford, UK 2006 Certificate in Pedagogical Skills, Department of Higher Education, School of Education, Makerere University 2003 Certificate in Maximizing the Use and Effectiveness of the Internet in Human Rights and Development, Virtual Activism, USA 2002 Certificate in Using ICTs for Development, USDA Graduate School, USA 2001 Certificate in Computer Networks/Hardware, African Virtual University, Makerere, University, Kampala, Uganda D. PUBLICATIONS Refereed Journal, Book Chapters and Conference Publications 1. Eilu, E. and Baguma R. (2012). Bridging the User Experience Gap in Mobile Phone Voting in Developing Countries. In Proceedings of the 8 th Annual International Conference on Computing & ICT Research, ICCIR 12, Kampala, Uganda. 1
2. Katushemererwe, F. and Baguma, R. (2012). RUMORPH: A morphological analyzer of Runyakitara - approach, results and issues. In Proceedings of the 8 th Annual International Conference on Computing & ICT Research, ICCIR 12, Kampala, Uganda. 3. Kirui, E. and Baguma, R. (2012. Improving Usability of E-Government Services in Developing Countries. In Proceedings of the 8 th Annual International Conference on Computing & ICT Research, ICCIR 12, Kampala, Uganda. 4. Alao, O.D., Awodele, O., Baguma, R. and Weide, Th.P. van der (2011). Cultural Issues and their Relevance in Designing Usable Websites. International Journal of Computer Science & Emerging Technologies, Issue Vol.1 No.2, February 2011. 5. Ajwang, M. O. and Baguma, R. (2011). Underwriting Cyber Risks in Uganda, In proceedings of the 7th Annual International Conference on Computing & ICT Research (ICCIR 11) 6. Katushemererwe, F., Baguma, R. and Zlotnikova, R. (2011) Language teaching and learning in Uganda: situation analysis & the need for Computer Assisted Language Learning (CALL), In proceedings of the 12 th Strathmore University Annual ICT Conference: ICT for Development: People, Policy and Practice 7. Baguma, R., Stone, R., Lubega, J.T. and Weide, T. (2009). Integrating Accessibility and Functional Requirements. HCI International Series, Springer, ISBN: 978-3-642-02712-3, Vol. 5610, pp. 635-644 8. Baguma, R. and Lubega, J. T. (2008). Web Design Requirements for Improved Accessibility for the Blind, Hybrid Learning and Education, Springer, ISBN: 978-3-540-85169-1, Vol. 5169, pp. 392-403 9. Baguma, R. and Lubega, J. T. (2009). Web Content Filtration According to Context of Use: Case Study of Accessibility Guidelines. In Kizza, M. J., Lynch, K, Nath, R.,Aisbett, J, and Vir, P. (eds): Strengthening the Role of ICT in Development, Vol. V, ISBN: 978-9970- 02-738-5, pp. 190-199. 10. Baguma, R., Stone, R. G., Lubega, J. T. and Weide T.. (2009). A framework for filtering Web accessibility guidelines. In proceedings of Web for Accessibility Conference (W4A 2009), co-hosted with the Annual World Wide Web Conference, Spain Madrid, available in ACM digital Library, ISBN 978-1-60558-561-1, pp. 46-49. 11. Baguma, R. and Lubega, J. T. (2008). A Web design framework for improved accessibility for people with disabilities (WDFAD). In proceedings of Web for Accessibility Conference (W4A 2008), co-hosted with the Annual World Wide Web Conference, available in ACM digital Library, ISBN: 978-1-60558-153-8, pp. 134-140. 12. Baguma, R., Bommel, P., Wanyama, T. and Ogao, P. (2007). Relating Visual Disability and the Web. In Grout, V., Oram, O. and Picking, R. (eds): Proceedings of the Second International Conference on Internet Technologies & Applications (ITA 2007), available in Amazon digital Book shop, ISBN: 978-0-946881-54-3, pp. 20-28. 13. Baguma, R., Bommel, P., Wanyama, T. and Ogao, P. (2007). Web Accessibility in Uganda: a study of Webmaster Perceptions. In Kizza, M. J., Muheirwe, J., Aisbett, J., Gitao, K., Mbarika, V. W., Patel, D. and Rodrigues, A.T. (eds.): Strengthening the Role of ICT in Development, Vol. III, ISBN: 978-9970-02-730-9, pp. 183-197. 14. Baguma, R., Wanyama, T. and Ogao, P. (2006). Towards Web Design Frameworks. In, Kizza, J. M., Janet Aisbett, Vince, A. and Wanyama, T. (eds): Advances in Ssytems Modelling & ICT Applications, Vol.II, ISBN: 978-9970-02-604-3, pp. 178-184. 15. Baguma, R. (2005). Affordable e-governance Using Free and Open Source Software (FOSS), In Williams, D. and Baryamureeba, V. (eds): Measuring Computing Research Excellence and Vitality, Strengthening the Role of ICT in Development, Vol.I, ISBN: 13:978-9970-02-592-3, pp.201-210. 2
16. Baguma, R., Bommel, P. and Wanyama, T. (2007). Accessibility of E-government Web Sites for people With Disabilities in Uganda. In proceedings of the International Computer Science and ICT Conference, (COSCIT2007): Bridging the Digital Divide by Realizing Computer Science Potential. Printed Books/Thesis/Dissertation 1. Rehema, R., (2010) Accessible Web Design through Web Accessibility Guidelines (Published PhD Thesis, ISBN: 978-90-9025099-1) 2. Rehema, B., (2003) Rural Electronic Service (RES): E-farming (MSc. Dissertation) Other Publications: Baguma, R. and Lubega, J.,T. (2008). The Role of ICT in Research and Innovations, a paper presented at the Career Development Workshop for Post Graduate Students organised by School of Post Graduate Studies in Conjunction with Post Graduate Students s Council, Makerere University. E. WORK EXPERIENCE March 2011-todate- Chair (Head) & Senior Lecturer, Department of Information Systems, School of Computing & Informatics Technology, College of Computing & Information Sciences, Makerere University. Responsible for: - Organisation and development of the Department and such other duties as may be necessary for the proper functioning of the department - The promotion of knowledge of my subject through contribution of original work, teaching, examining and provision of academic leadership and guidance to staff and students - Soliciting of funds for research and general development of the department - Chairing departmental appointments/promotions advisory committees and other departmental committees - Preparation and control of the departmental estimates and including evolution of the departmental plan and proposals for human resource requirements - Initiating review of the departmental curricula from time to time and recommending it to the School board for the necessary changes - Preparation of departmental leave roaster in liaison with the Dean - Submission of annual appraisal reports on members of staff in the department - Participation in recruitment, selection, promotion and disciplining of departmental staff - Generally assisting in the operation of the School and the University by serving on Committees and perforating other duties as may be assigned by the Dean 2010-211 Record & Information Manager, Directorate of Human Resources, Makerere University, responsible for - Providing leadership to the division in line with HR policy - Overseeing HR Information System (HURIS) and providing professional advice to all stakeholders in line with the University Strategic plan and HR Policy - Developing work targets for the division inline with HR strategic plan - Initiating, reviewing and monitoring policies and procedures on records and information in line with University Strategic plan - Reviewing and eliciting specifications for changes in ITand HR processes in line with University Information Policy - Coordinating with other systems: Academic Records Information System (ARIS), Finance Information System (FINIS) and Makerere University Library Information System (MAKLIBS) 3
- Managing performance, mentoring, guiding and appraising division staff in line with HR policies - Planning, budgeting and accounting for the division s resources in line with the Directorate s strategic plan - Performing any other related duties as may be assigned by the Director, HR 2012-2013 External Examiner for Islamic University in Uganda (IUIU), Mbale, Uganda 2006 May 2010 Assistant Lecturer, Department of Information Systems, CIT 2004-2005 IT Officer with Oxfam GB, Uganda Office 2000-2001 Information Officer for Council for Economic Empowerment for Women of Africa-Uganda Chapter (CEEWA-Uganda) F. LATEST CONSULTANCIES April to July 2012 -Capacity development on development of instructional and communication materials for ICT and Education NGOs in Uganda on behalf of International Institute for Communication and Development (IICD)-Uganda programme. Tasks involved: - Needs assessment and preparation - Organising and facilitating a three day workshop on development of instructional and communication materials located in the setting of one of the participating NGOs (Fort Portal) - Support and follow up of the workshop participants to refine the draft materials developed during the workshop and develop additional materials as specified in their work plan - Organising and facilitating a one day workshop to share and peer review prioritised draft materials to refine them using peer and team review to build confidence in applying the skills so far acquired. - Review of the capacity building process and documentation of lessons learnt and recommendations for future activities November 2011 May 2012 Lead Researcher for Nokia Business application User Evaluation Study in Uganda responsible for: - Recruitment of 30 pilot subjects in all sites - Designing the research plan and research tools - Training the research team on the research design, tools, how to carry out software evaluation research and direct observation techniques - Training and orienting pilot subjects about the App (in all sites) - Piloting launch in the first site, documenting and sharing early observations - Carrying out a baseline survey with shopkeepers and customers in preparation for the social impact study - Analysing base line data - Piloted launch of social impact study in other two sites - Conducting a weekly mid-term questionnaire with pilot subjects - Producing draft interim report for usability improvement - Conducting a final survey on usability improvement with shopkeepers - Analysing data and writing a report on usability improvement - Drafting and submitting a draft report on usability - Carrying out the social impact extension - Conducting a weekly questionnaire with pilot subjects on social impact - Analysing social impact data and writing a report on social impact 4
- Oral presentation of the final report to both national and international stakeholders October to December 2011- Development of a guidelines manual for Uganda National Curriculum Development Centre (NCDC) on how to include interactive and multimedia content in the primary, secondary and vocational curriculum. Tasks involved: - Desk research of interactive activities used in educational text books and their pedagogical rationale e.g. fill the gaps, interactive drag and drop, connect the dots, etc - Visit to schools to learn from field experiences of realistic use of ICTs in the curriculum - Facilitating a one and half day workshop with a selected group of NCDC specialists to compile the ideas and best practices based on their experiences - Developing a draft version of the guidelines and facilitating a half day face to face feedback session - Developing the final version with input from NCDC specialists and presenting the manual to all members of staff April to July 2011- Conceptual and IT Solution Design for Integrating ICT in Health and Education Sectors Service Delivery for International Institute for Communication and Development (IICD), Uganda programme responsible for: - Assisting the IICD Uganda partners (local NGOs working in the Health and education Sectors) with carrying out Information flow analysis - Defining, together with the project owners how to assess the needs and validate the project concept within the organisation and with the target groups - Defining together with the project owner(s) SMART objectives for the different projects on the basis of a proper problem analysis; - Ensuring that the project outcomes are in line with the strategy of the organisation - Advising project owners and IICD on gaps and requirements needed in order to ensure quality outputs - Preparing and co-facilitating with IICD s Technical Advisor the Solution Design Workshop - Working with partners on defining and integrating the technical solution and plan into project proposals - Guiding the entire process of writing project concepts and solutions. - Identifying current ICT/IT information needs for the projects together with the project stakeholders. - Facilitating discussions among relevant stakeholders (internal and external) to unearth relevant cross cutting requirements. - Identifying possible linkages between projects/partners, collaboration opportunities/joint projects and the possible risks. - Advising IICD and partners on collaboration opportunities. June 2010 to March 2011- Consultant for a Usability study on the potential value of offthe-shelf electronic devices: Mobile phones with video capability, Literacy Bridge talking book, talking poster and an MP3 audio/video player to agriculture extension in developing countries: case study of Mbale, Uganda for Design Revolution (D-Rev), USA. The assignment involved: - Sourcing and packaging of content relevant for the crops and season of field work - Translation of content into the local language of the subjects - Conversion of content into video for the audio visual devices - Fieldwork involving questionnaires and user tests with the following sets of subjects: 2 Community Knowledge Workers, 2 members of Grameen AppLab, 2 5
extension officers from NAADS and 16 farmers with variety in gender, age and socio-economic background - Writing the usability study report 2008 to 2010 Monitoring & Evaluation Resource Person (Consultant) for I-Network/ IICD- Uganda programme. Responsible for: - Data analysis of M & E data from ICT4D projects supported in Uganda remotely entered in the online M & E system - Preparation of a learning report/m & E report - Presentation of the learning report to representatives of the concerned project s end users - Preparation & facilitation of focus group discussions with representatives of end users G. OTHER ACADEMIC ACTIVITIES 2009 (to date) Reviewer for conferences: - International ICST Conference on e-infrastructure and e-services for Developing Regions - International Conference for Computing and ICT Research (ICCIR) 2009 (to date) Reviewer for International Journal: - International Journal of Computing & ICT Research (ICCIR) H. OTHER RESPONSIBILITIES 2001 to date: Administrative Board Member, Women of Uganda Network (WOUGNET) I. REFEREES Prof. Th.P. van der Weide, tvdw@cs.ru.nl Information Retrieval and Information Systems Digital Security, Institute for Computing and Information Sciences, Radboud University, Nijmegen, the Netherlands Tel. +31-24-365 33 61. Dr. Jude T. Lubega, jlubega@cit.mak.ac.ug School of Computing & Informatics Technology, Makerere University, Kampala, P.O. Box 7062, Kampala, Uganda Tel: +256-414-540628; Fax: +256-414-540620. 6