Transfer United: Partnerships to Foster Transfer Student Success

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Transfer United: Partnerships to Foster Transfer Student Success Tuesday, March 19 (10:15 AM - 11:15 AM) Annice Fisher, Transfer Student Coordinator Ciji Heiser, Coordinator for Assessment April Mann, Director New Student & Carolina Parent Programs

Overview Transfer Students: National Profile Transfer Students: UNC Profile Living-Learning Communities at UNC Overview of Transfer United Assessing the Effectiveness Suggestions & Implications for your practice Future for UNC

The Student Perspective The Other First Years: Stories of Transfer Students at UNC-Chapel Hill

Transfer Students: National Profile President Obama, Degree Completion Agenda By 2020, 10 million new graduates from universities and community colleges National Trends 1/3 of all students switch institutions at least once before earning a degree More than ¼ of all transfers cross state lines The most common time to transfer is in the student s second year 52% transfer in reverse (four year to two year public schools) 41% transfer from two to four year public schools Statistics obtained from: National Student Clearinghouse Research Center, Signature Report 2, Transfer & Mobility: A National View of Pre-Degree Student Movement in Postsecondary Institutions

Transfer Students: National Profile Almost 60% of students who graduate from 4-yr institutions began at a different institution (NCES, 2007). Transferring is prompted by a variety of factors related to access, finances, institutional location, academics and other related reasons (Li, 2010; Townsend, 2008). Students experience an initial GPA decline in first semester ( transfer shock ), but after adjustment, a steady improvement in GPA and persistence toward degree completion (Dennis, Calvillo, & Gonzalez, 2008; Townsend & Wilson, 2006).

Transfer Students: National Profile Students participate in class-related activities to the same degree as native students but are less likely to engage in high-impact activities (Kuh, 2009). Notification of transfer student admission is often out of sync with processes for currently enrolled students. Deadlines related to housing parking, financial aid, etc. may have passed or be well in process. This can be compounded by limited course availability, which can lead to confusion, frustration, and stress. (Cuseo, 1998; Kodama, 2002; Laanan, 2001). Support is needed to assist with challenges related to understanding the new university culture and learning new processes/policies related to conducting university business (Townsend, 2008).

Transfer Students: UNC Profile Transfer students make up 11% of the student population 850 incoming transfer students are enrolled each fall as full-time, degree-seeking undergraduates. Roughly 450+/- junior transfers 66% of junior transfers graduate in 4 years compared to 80% of native 1 st year students (UNC Institutional Research, 2012)

Transfer Students: UNC Profile Residency Status: 97% of community college transfers are NC residents compared to only 66% of 4-year institution transfers. Race/ethnicity: transfer students are similar to native firstyear students in distribution by race/ethnicity Gender: Transfers from 4-year institutions include a higher percentage of males (47%) than our native first-year student cohorts (39%). Socio-economic status: Transfers are more likely to be a first-generation college student Transfers are more likely to be on need-based aid

Class Year Type Within 4 Years Within 5 Years Sophomore Transfers NC CC 65% 72.5% *NC CC & 4yr have larger entering class numbers Other CC 78.9% 78.9% 4-Yr 73.1% 83.8% Junior Transfers NC CC 66.7% 81.9% Other CC 61.1% 86.1% 4-Yr 71.2% 89.4% Native 1 st Year 81.1% 88.6% UNC Comparative Statistics: Graduation Rates* *Because of the difficulties in categorizing transfer students by institutional type and controlling for their wide variations in enrollment history, these statistics should be considered preliminary and subject to revision based on results of our continuing analyses of this population.

Transfer Students: UNC Profile The Academic Plan Academic Plan Themes 1 and 4: Invest strategically in programs encouraging transfer student success All Carolina students should have the resources and support to graduate in a timely fashion Examine the services and programs provided to encourage transfer students' academic success

Transfers Students: UNC Profile Challenges to Success Decentralized Services Funding of Programs and Publications Student Perceptions: The Step Child of the University Receiving Academic Advising Prior to First Semester Negotiating Credit Evaluation and Re-evaluation in a Timely Manner Differences in Academic Rigor Social Acclimation Meeting the Unique Needs of Transfers (work, childcare, financial, personal)

What is a LLC @ UNC? Shared learning environment for students with similar interests to live within the same residence hall community while exploring commonalities Commonalities are explored through academic courses, programming, faculty/student interaction, service learning, education, and leadership development. Students bridge their academic, social, and institutional experiences.

LLC Philosophy & Approach Learning, Relationships, and Social Change 3 Cs Curricular approach to LLCs (foundation & guiding principles, curriculum design, academic initiatives, training & development, recruitment & selection, administration) Connection: Interdependency of the University Experience Focused connections between the academic, institutional, and social contexts (Learning Reconsidered) Commitment: Shared responsibility for exploring passions Active participation in community programs and development of new ideas Citizenship: Understand self as a change agent Service learning and civic engagement opportunities

LLC Structure & Process Staffing Structure Participants Selection Process Essay questions What experiences or skills do you possess that make you a good candidate for the Transfer United Living-Learning Community? Student Coordinator Assistant Director, Academic Collaboration & Assessment Community Director What challenges do you anticipate as a result of your transition to UNC? How will you utilize your personal and academic strengths to overcome these challenges? Community Leadership & Involvement Committees Community Peer Leaders Advisory Council Criteria

Transfer United Living Learning Community Est. 2011

25 Total Residents Community Demographics Community Colleges- 17 out of 25 Out of State- 13 out of 25 (2012-2013) Racially/Internationally diverse population All students sign a Community Agreement at the beginning of the year All students are responsible for peer accountability in order to ensure the commitment to a vibrant community Campus and University Partners Housing and Residential Education, Office of Undergraduate Education, New Student and Carolina Parent Programs, Academic Advising, Admissions, University Career Services, Faculty, CSTEP

Transfer United Mission Transfer United is a living-learning community designed to promote the seamless transition of transfer students to Carolina by encouraging student success including academics, wellness and engagement. Transfer United is a part of a larger university initiative that includes participation in the Junior Transfer Seminar and Junior Transfer Success Group.

Vision Transfer United The Transfer United program will help transfer students connect to the university and their undergraduate experience at Carolina and, ultimately, persist to graduation. I don t know what I would have done without TU.

Academic Engagement IDST 301: The Junior Transfer Seminar American Colleges and Universities Required Readings Field Work Final Project & Presentation: The Auto ethnography High Impact Educational Practice

Academic & Social Engagement Success Group Time management and SMART goal setting Faculty Expectations, Academic Advising and Undergraduate Curricula Undergraduate Research Planning for graduate school Networking and mingling Speakers from across campus helped me navigate UNC and speed up transition.

Academic & Social Engagement 2011-2012 programs Programming: Led by the Student Coordinator and supported by the Peer Mentor, RA and CD Diverse Reverse Fair Final Exam Stress Release Session What Happens Next: Post graduation workshop Spring Leadership Retreat/Workshop (Caswell) High Impact Educational Practice 2012-2013 Early move-in Fall Retreat (Roommate Agreement) Partner Lunch Transfer credit reevaluation discussion with advisor TU meeting focusing on transition and academics. Participants from last year s TU group comprised a panel and answered questions

2011-2012 Before and After Survey Social Integration Academic Integration Personal Wellness Focus Group 2012-2013 Outcomes-Based Assessment Goals & Outcomes (Learning & Programmatic) Before and After Survey Focus Groups Minute Papers Assessment Overview

Item Before After Change Over Time Connection to Campus 59% agreed or strongly agreed that they feel connected to campus 75% agreed or strongly agreed that they feel connected to campus 16% Connection to TU 59% agreed or strongly agreed that they feel connected to TU 50% agreed or strongly agreed that they feel connected to TU 15% Connection to other Transfers 65% agreed or strongly agreed that they feel connected to other transfer students 50% agreed or strongly agreed that they feel connected to other transfer students 23% Easy to Make New Friends 47% agreed or strongly agreed that they found it easy to make new friends 50% agreed or strongly agreed that they found it easy to make new friends 6% Easy to Join Student Organizations 76% agreed or strongly agreed that they found it easy to join student organizations 88% agreed or strongly agreed that they found it easy to join student organizations 16% Social Integration (11-12)

Item Before After Change Over Time Prepared for Academic Rigor 77% agreed or strongly agreed they feel prepared 88% agreed or strongly agreed they feel prepared 14% Know How to Access Academic Resources 65% agreed or strongly agreed they know how to access resources 88% agreed or strongly agreed they know how to access resources 35% Feel Confident in Chosen Major 88% agreed or strongly agreed they feel confident 75% agreed or strongly agreed they feel confident 15% Met with an Academic Advisor Set Academic Goals for Beginning of the Semester Set Goals for After Graduation Resolve Transfer Credit Issues 82% agreed or strongly agreed they have met with an academic advisor 94% agreed or strongly agreed they have set academic goals 88% agreed or strongly agreed they have set postgraduation goals 76% agreed or strongly agreed they know how to resolve transfer credit issues 88% agreed or strongly agreed they have met with an academic advisor 88% agreed or strongly agreed they have set academic goals 100% agreed or strongly agreed they have set postgraduation goals 88% agreed or strongly agreed they know how to resolve transfer credit issues Academic Integration (11-12) 7% 6% 14% 16%

Item Before After Change Over Time Recognize When I Need Academic Assistance 100% agreed or strongly agreed they know when they need academic help 88% agreed or strongly agreed they know when they need academic help 12% Cope Effectively with Stress 65% agreed or strongly agreed they can cope with stress 63% agreed or strongly agreed they can cope with stress 3% Effectively Manage Time 71% agreed or strongly agreed they know how manage their time 75% agreed or strongly agreed they know how manage their time 5% Develop Study Strategies Specific to my Classes 71% agreed or strongly agreed they have developed study strategies 75% agreed or strongly agreed they have developed study strategies 5% Balance Work, School, & Co- Curricular Activities 76% agreed or strongly agreed they can balance priorities 75% agreed or strongly agreed they can balance priorities Personal Wellness (11-12) 1%

2011-2012 Focus Group Responses Community Resources Academic Support Self-Awareness Early Arrival Focus Group Themes

Making Data-Driven Improvements

Outcomes-Based Assessment is about improving student success and informing improvements in the practice of student services and programming (Bresciani, 2009, p. 15) LLC Specific Goals & LLC Overarching Goals Goals Broad statements Measured through combination of multiple learning outcomes (derived from goals) Describe the overarching, long-range intentions of a program (Bresciani, 2009) 2012-2013

Outcomes (Programmatic & Learning) As a result of active participation in TU Students should be able to Articulate a connection between academic, social, and institutional experiences. Demonstrate cognitive complexity by reflecting in community programming. Summarize their level of satisfaction with the LLC experience. Demonstrate a commitment to their community. Goals & Outcomes

Connecting Learning: Intentional interactions with UNC faculty/staff through class project increased awareness of UNC community The program helps some to see how they fit into this institution and be successful in a different environment. "TU has introduced me to the tools and resources that I can use in order to succeed at Carolina." 2012-2013 So far

Academic Success: IDST 301 fulfills the EE requirement and prepares us for the rigors of UNC academics It helps me know what to expect from my classes. Engagement: Students are engaged and participatory. Two TU members created their own philanthropy project 2012-2013 So far

2012-2013 So far

Suggestions for Higher Education Professionals Create a campus-wide committee to focus on the transfer student persistence, retention, and graduation Collaborate with campus partners to build sustainable programs Review institutional policies and practices (orientation, advising, registering for classes, transfer credit process, etc.) for accessibility and ease of use by transfers Compare transfer graduation rates to those of native 1 st year students Seek feedback from transfer students and design programs that support their retention and persistence Stay abreast of national and local literature on transfer students

Future for UNC Transfer Student Coordinator Position Informational Interviews and Fact-Finding regarding the transfer experience Transfer website as a communication hub Institutional Research profiles for transfer students Academic Advising Module for Transfer Students Earlier Admissions notifications Transfer Specific Programming for Housing Students Funding Transfer Peer Mentors CSTEP required meetings with academic advisors Assessing the Transfer Experience

Best Practices Group Sharing & Questions Annice Fisher fisherae@email.unc.edu Ciji Heiser caheiser@unc.edu April Mann asmann@email.unc.edu