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Please specify your age category. Answer Options Percent 16-19 30.2% 121 20-24 21.4% 86 25-29 14.0% 56 30-35 7.7% 31 36-40 5.0% 20 41-50 15.2% 61 50-65 6.0% 24 66+ 0.5% 2 401 13 Survey Respondent Age 16-19 20-24 25-29 30-35 36-40 41-50 50-65 66+ 1% 6% 15% 30% 5% 8% 14% 21% 02/13/2012 1 of 27

Please indicate your sex. Answer Options Percent male 26.1% 103 female 73.9% 292 395 19 Survey Respondent Sex male female 26% 74% 02/13/2012 2 of 27

Which of the following best describes your race/ethnicity? Percent American Indian 1.2% 5 Asian/Asian 4.4% 18 Black or African 39.8% 161 Hispanic or 5.2% 21 Multiple Races 6.2% 25 Native Hawaiian 0.0% 0 White 43.2% 175 405 9 Survey Respondent Race/Ethnicity American Indian or Alaska Native Asian/Asian American Black or African American Hispanic or Latino Ethnicity Multiple Races Native Hawaiian or Other Pacific Islander 1% 5% 43% 40% 0% 6% 5% 02/13/2012 3 of 27

How many college prep courses (reading, writing, or math) are you taking in the Academic Success Center this semester? Percent one 46.2% 189 two 33.0% 135 three 13.4% 55 four 3.4% 14 not sure 3.9% 16 409 5 Number of College Prep Courses one two three four not sure 14% 3% 4% 46% 33% 02/13/2012 4 of 27

Indicate the Math course(s) you are taking by selecting one or more choices below. If you are not taking a Math course indicated, select NONE. Percent MAT0018: Basic 21.6% 88 MAT0028: Elementary 44.2% 180 MAT1033: Intermediate 22.1% 90 NONE 16.0% 65 407 7 ASC Math Courses MAT0018: Basic Mathematics MAT0028: Elementary Algebra MAT1033: Intermediate Algebra NONE 15% 21% 21% 43% 02/13/2012 5 of 27

Which Academic Success Center location do you use most often? Percent Cecil Center 3.5% 12 Deerwood 15.8% 54 Downtown 17.0% 58 Kent Campus 34.8% 119 Nassau Center 0.0% 0 North Campus 16.4% 56 South Campus 12.6% 43 342 72 ASC Locations Used Most Often (Math) Cecil Center Deerwood Center Downtown Campus Kent Campus Nassau Center North Campus South Campus 13% 3% 16% 16% 0% 17% 35% 02/13/2012 6 of 27

How many hours do you spend per week outside of class working on your class assignments? This time may include class work done anywhere outside class (e.g., home, Academic Success Center, library, other). Percent less than 1 hour 1.8% 6 1 to 2 hours 9.1% 31 2 to 3 hours 25.1% 85 3 to 4 hours 23.9% 81 more than 4 hours 40.1% 136 339 75 Study Time Outside Class (Math) less than 1 hour 1 to 2 hours 2 to 3 hours 3 to 4 hours more than 4 hours 2% 9% 40% 25% 24% 02/13/2012 7 of 27

When you visit the Academic Success Center outside scheduled class time, in which activities do you engage? (Select one or more) Percent I work on my homework 83.8% 284 I work on computer- 54.3% 184 I meet with my instructor. 20.9% 71 I receive tutoring from 27.1% 92 I study with classmates. 17.7% 60 I check my email. 28.6% 97 other activities (Please 4.1% 14 339 75 ASC Activities (Math) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% I work on my homework and quizzes. 83.8% I work on computer-based assignments. 54.3% I meet with my instructor. I receive tutoring from academic tutors and/or master students. I study with classmates. 20.9% 17.7% 27.1% I check my email. 28.6% other activities (Please specify) 4.1% OTHER ACTIVITIES SPECIFIED: 1 Connections Jan 9, 2012 8:17 PM 2 group projects Dec 14, 2011 8:11 PM 3 Printing Dec 14, 2011 3:46 PM 4 i don't visit the center Dec 13, 2011 10:57 AM 5 proctored tests Dec 12, 2011 9:24 AM 6 gameroom Dec 10, 2011 4:29 PM 7 Exams Dec 10, 2011 10:50 AM 8 Math xl Dec 9, 2011 2:45 PM 9 did not used Dec 9, 2011 7:24 AM 10 Speak with the financial advisor. Dec 8, 2011 9:14 PM 11 I didnt visit outside of my scheduled time, I worked on assignments at home. Dec 8, 2011 7:43 PM 12 I don't visit outside of class time Dec 8, 2011 7:29 PM 13 connections Dec 8, 2011 5:06 PM 14 work Dec 8, 2011 10:31 AM 02/13/2012 8 of 27

Indicate the level of helpfulness of each of the following areas. Note: "N/A" means "not applicable" or does not apply. not helpful somewhat helpful very helpful N/A Instructor Lectures 9 37 276 12 334 Class Discussion Activities 11 59 230 31 331 Math Software/Online Tools 7 64 246 12 329 One-to-one Assistance from Master Student 17 63 191 64 335 One-to-one Assistance from Instructor 5 29 275 23 332 337 77 Helpfulness (Math) not helpful somewhat helpful very helpful N/A 0 50 100 150 200 250 300 350 400 Instructor Lectures Class Discussion Activities Math Software/Online Tools One-to-one Assistance from Master Student One-to-one Assistance from Instructor 02/13/2012 9 of 27

Indicate your textbook format preference. Percent Hard copy (traditional) 51.3% 173 Online (PDF/e-Book) 31.2% 105 No preference 17.5% 59 337 77 Text Format Preference (Math) Hard copy (traditional) text format Online (PDF/e-Book) text format No preference 18% 31% 51% 02/13/2012 10 of 27

Indicate the Writing course(s) you are taking by selecting one or more choices below. If you are not taking a Writing course indicated, select NONE. Percent ENC0015: Introduction to 12.2% 49 ENC0025: Introduction to 24.9% 100 NONE 63.3% 254 401 13 ASC Writing Courses ENC0015: Introduction to Composition A ENC0025: Introduction to Composition B NONE 12% 25% 63% 02/13/2012 11 of 27

Which Academic Success Center location do you use most often? Percent Cecil Center 0.7% 1 Deerwood Center 20.1% 30 Downtown Campus 8.7% 13 Kent Campus 18.8% 28 Nassau Center 0.7% 1 North Campus 28.9% 43 South Campus 22.1% 33 149 265 ASC Locations Used Most Often (Writing) Cecil Center Deerwood Center Downtown Campus Kent Campus Nassau Center North Campus South Campus 1% 22% 20% 8% 29% 19% 1% 02/13/2012 12 of 27

How many hours do you spend per week outside of class working on your class assignments? This time may include class work done anywhere outside class (e.g., home, Academic Success Center, library, other). Percent less than 1 hour 4.0% 6 1 to 2 hours 22.1% 33 2 to 3 hours 28.9% 43 3 to 4 hours 25.5% 38 more than 4 hours 19.5% 29 149 265 Study Time Outside Class (Writing) less than 1 hour 1 to 2 hours 2 to 3 hours 3 to 4 hours more than 4 hours 20% 4% 22% 25% 29% 02/13/2012 13 of 27

When you visit the Academic Success Center outside scheduled class time, in which activities do you engage? (Select one or more) Percent I work on my homework and quizzes. 72.3% 107 I work on computer-based assignments. 64.9% 96 I meet with my instructor. 31.1% 46 I receive tutoring from academic tutors and/or 21.6% 32 I study with classmates. 24.3% 36 I check my email. 28.4% 42 other activities (Please specify) 4.7% 7 148 266 ASC Activities (Writing) 0% 10% 20% 30% 40% 50% 60% 70% 80% I work on my homework and quizzes. 72.3% I work on computer-based assignments. 64.9% I meet with my instructor. I receive tutoring from academic tutors and/or master students. I study with classmates. 21.6% 24.3% 31.1% I check my email. 28.4% other activities (Please specify) 4.7% OTHER ACTIVITIES SPECIFIED: 1 facebook Dec 9, 2011 6:46 PM 2 I didn't use the Academic Success Center this term Dec 9, 2011 3:03 PM 3 I don't visit outside of class time Dec 8, 2011 7:31 PM 4 I had online classes Dec 8, 2011 5:33 PM 5 Meet with advisor Dec 8, 2011 4:55 PM 6 I meet my advisor. Dec 8, 2011 4:18 PM 7 work Dec 8, 2011 10:32 AM 02/13/2012 14 of 27

Indicate the level of helpfulness of each of the following areas. Note: "N/A" means "not applicable" or does not apply. Answer Options not helpful somewhat helpful very helpful N/A Instructor 1 18 122 5 146 Class 2 18 123 2 145 Writing 4 28 105 5 142 In-class 3 13 124 5 145 Out-of-class 3 28 111 1 143 One-to-one 8 31 88 19 146 One-to-one 3 17 121 6 147 147 267 Helpfulness (Writing) not helpful somewhat helpful very helpful N/A 0 20 40 60 80 100 120 140 160 Instructor Lectures Class Discussion Activities Writing Software/Online Tools In-class Writing Assignments Out-of-class Writing Assignments One-to-one Assistance from Master Student One-to-one Assistance from Instructor 02/13/2012 15 of 27

Indicate your textbook format preference. Percent Hard copy 63.9% 94 Online (PDF/e- 20.4% 30 No preference 15.6% 23 147 267 Text Format Preference (Writing) Hard copy (traditional) text format Online (PDF/e-Book) text format No preference 16% 20% 64% 02/13/2012 16 of 27

Indicate the Reading course(s) you are taking by selecting one or more choices below. If you are not taking a Reading course indicated, select NONE. Percent REA 0007: Reading Skills 8.8% 35 REA 0017: Introduction to Reading 16.8% 67 NONE 75.9% 302 398 16 ASC Reading Courses REA 0007: Reading Skills REA 0017: Introduction to Reading Techniques NONE 9% 16% 75% 02/13/2012 17 of 27

Which Academic Success Center location do you use most often? Percent Cecil Center 2.0% 2 Deerwood 14.3% 14 Downtown 13.3% 13 Kent Campus 22.4% 22 Nassau Center 1.0% 1 North Campus 23.5% 23 South Campus 23.5% 23 98 316 ASC Locations Used Most Often (Reading) Cecil Center Deerwood Center Downtown Campus Kent Campus Nassau Center North Campus South Campus 1% 22% 20% 8% 29% 19% 1% 02/13/2012 18 of 27

How many hours do you spend per week outside of class working on your class assignments? This time may include class work done anywhere outside class (e.g., home, Academic Success Center, library, other). Percent less than 1 hour 9.2% 9 1 to 2 hours 22.4% 22 2 to 3 hours 30.6% 30 3 to 4 hours 18.4% 18 more than 4 hours 19.4% 19 98 316 Study Time Outside Class (Reading) less than 1 hour 1 to 2 hours 2 to 3 hours 3 to 4 hours more than 4 hours 19% 9% 23% 18% 31% 02/13/2012 19 of 27

When you visit the Academic Success Center outside scheduled class time, in which activities do you engage? (Select one or more) Percent I work on my homework and quizzes. 77.6% 76 I work on computer-based assignments. 67.3% 66 I meet with my instructor. 23.5% 23 I receive tutoring from academic tutors and/or master students. 23.5% 23 I study with classmates. 27.6% 27 I check my email. 31.6% 31 other activities (Please specify) 5.1% 5 98 316 ASC Activities (Reading) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% I work on my homework and quizzes. 77.6% I work on computer-based assignments. 67.3% I meet with my instructor. I receive tutoring from academic tutors and/or master students. I study with classmates. 23.5% 23.5% 27.6% I check my email. 31.6% other activities (Please specify) 5.1% OTHER ACTIVITIES SPECIFIED: you engage? (Select one or more) 1 Townsend press Dec 9, 2011 2:37 PM 2 did not use Dec 9, 2011 7:27 AM 3 I read books and go to the library. Dec 8, 2011 7:00 PM 4 i had online classes Dec 8, 2011 5:34 PM 5 I meet my counselor coordinator. Dec 8, 2011 4:23 PM 02/13/2012 20 of 27

Indicate the level of helpfulness of each of the following areas. Note: "N/A" means "not applicable" or does not apply. Answer Options not helpful somewhat helpful very helpful N/A Instructor 4 17 74 3 98 Class 6 16 74 2 98 Reading 5 19 71 2 97 One-to-one 7 14 54 22 97 One-to-one 5 14 66 13 98 98 316 Helpfulness (Reading) not helpful somewhat helpful very helpful N/A 0 20 40 60 80 100 120 Instructor Lectures Class Discussion Activities Reading Software/Online Tools One-to-one Assistance from Master Student One-to-one Assistance from Instructor 02/13/2012 21 of 27

Indicate your textbook format preference. Percent Hard copy (traditional) text format 67.3% 66 Online (PDF/e-Book) text format 16.3% 16 No preference 16.3% 16 98 316 Text Format Preference (Reading) Hard copy (traditional) text format Online (PDF/e-Book) text format No preference 16% 20% 64% 02/13/2012 22 of 27

Which of the following best describes the number of contacts you made with an ASC advisor this term? ASC advisor contacts this term. 0 (none) 105 1 99 2 76 3 53 4 15 5 12 6 5 7 5 8 1 9 2 10 or more 16 Question Totals answered 389 skipped 25 Number of ASC Advisor Contacts (fall 2011) 105 99 76 53 15 12 5 5 1 2 16 0 (none) 1 2 3 4 5 6 7 8 9 10 or more 02/13/2012 23 of 27

Indicate your level of agreement or disagreement with each statement about your experience with the ASC advising program. Note: N/A means not applicable or does not apply. Strongly disagree Disagree Neutral Agree Strongly Agree N/A I received helpful assistance with my academic concerns. I received assistance in getting additional tutoring. I received helpful assistance with my questions about financial concerns. I received helpful assistance with referrals to additional resources and services to help with my academic and personal concerns. My overall experience with the ASC advising program was positive. 16 6 31 114 165 53 385 13 10 52 80 121 110 386 17 15 51 90 132 77 382 15 13 56 88 130 83 385 19 10 36 99 181 44 389 389 25 ASC Advising Program Opinion Strongly disagree Disagree Neutral Agree Strongly Agree N/A 0 50 100 150 200 250 300 350 400 450 I received helpful assistance with my academic concerns. I received assistance in getting additional tutoring. I received helpful assistance with my questions about financial concerns. I received helpful assistance with referrals to additional resources and services to help with my academic and personal concerns. My overall experience with the ASC advising program was positive. 02/13/2012 24 of 27

Approximately how many hours per week did you visit the ASC outside of class? Percent 0 hours (did not use outside of class) 21.8% 84 1 to 2 hours 37.7% 145 2 to 3 hours 17.1% 66 3 to 4 hours 10.1% 39 4 to 5 hours 6.2% 24 More than 5 hours 7.0% 27 385 29 ASC Visit Time Outside Class 0 hours (did not use outside of class) 1 to 2 hours 2 to 3 hours 3 to 4 hours 4 to 5 hours More than 5 hours 6% 7% 22% 10% 17% 38% 02/13/2012 25 of 27

Indicate your level of agreement or disagreement with each statement about your experience with the ASC facilities. Note: N/A means not applicable or does not apply. The software required for my course(s) ran smoothly on the computers in the ASC. I could easily access a computer in the ASC whenever I needed to complete course work. The tutoring labs were open at times that were convenient for me. The ASC provided enough quiet places for individual study. The ASC provided enough places for group study. The ASC is a useful and convenient place to study and complete course work. Strongly disagree Disagree Neutral Agree Strongly Agree N/A 16 3 46 120 166 34 385 14 7 31 120 179 33 384 15 7 41 108 148 64 383 17 18 42 116 150 42 385 12 10 44 111 133 75 385 13 7 37 115 177 34 383 385 29 ASC Facilities Opinions Strongly disagree Disagree Neutral Agree Strongly Agree N/A 0 50 100 150 200 250 300 350 400 450 The software required for my course(s) ran smoothly on the computers in the ASC. I could easily access a computer in the ASC whenever I needed to complete course work. The tutoring labs were open at times that were convenient for me. The ASC provided enough quiet places for individual study. The ASC provided enough places for group study. The ASC is a useful and convenient place to study and complete course work. 02/13/2012 26 of 27

I had a positive learning experience in my Academic Success Center course. Percent Strongly disagree 10.7% 41 Disagree 2.1% 8 Neutral 7.0% 27 Agree 29.4% 113 Strongly agree 48.4% 186 N/A 2.3% 9 384 30 Positive Learning Experience in ASC Course Strongly disagree Disagree Neutral Agree Strongly agree N/A 2% 11% 2% 7% 49% 29% 02/13/2012 27 of 27