If you do not receive a response from your assigned consultant within two business days, please contact Rose Zidzik at 313-225-0914. Remember: Provider Consultants are often in the field, visiting and training provider office staff. If you need immediate assistance, please contact Provider Inquiry. Hospital facilities Locate your hospital to determine which consultant you should contact. Non-hospital facilities are in the table following this one. Beaumont Health Dearborn Rebecca Napier 313-549-9854 1-866-431-2614 Beaumont Health Dearborn Liz Kett 313-300-6340 1-877-257-1995 Beaumont Health Farmington Rebecca Napier 313-549-9854 1-866-431-2614 Beaumont Health Farmington Liz Kett 313-300-6340 1-877-257-1995 Beaumont Health Taylor Rebecca Napier 313-549-9854 1-866-431-2614 Beaumont Health Taylor Liz Kett 313-300-6340 1-877-257-1995 Beaumont Health Trenton Rebecca Napier 313-549-9854 1-866-431-2614 Beaumont Health Trenton Liz Kett 313-300-6340 1-877-257-1995 Beaumont Health Wayne Rebecca Napier 313-549-9854 1-866-431-2614 Beaumont Health Wayne Liz Kett 313-300-6340 1-877-257-1995 Bixby Medical Center Dennis Goodman 586-212-3132 1-866-547-5973 Chelsea Community Hospital (Trinity) Karla Adams-Smith 313-269-8157 1-866-526-7178 Children's Hospital of Michigan (DMC) Karla Adams-Smith 313-269-8157 1-866-526-7178 Children's Hospital of Michigan (DMC) Dennis Goodman 586-212-3132 1-866-547-5973 Crittenton Hospital (Ascension) Terry Dennis 248-794-3815 1-866-702-8304 Detroit Receiving Hospital (DMC) Karla Adams-Smith 313-269-8157 1-866-526-7178 Detroit Receiving Hospital (DMC) Dennis Goodman 586-212-3132 1-866-547-5973 Doctors' Hospital Dennis Goodman 586-212-3132 1-866-547-5973 Forest Health Medical Center Dennis Goodman 586-212-3132 1-866-547-5973 Garden City Hospital Dennis Goodman 586-212-3132 1-866-547-5973 Harbor Oaks Hospital Christina Frison 313-225-6516 1-866-645-0268 Harper University Hospital (DMC) Karla Adams-Smith 313-269-8157 1-866-526-7178 Harper University Hospital (DMC) Dennis Goodman 586-212-3132 1-866-547-5973 Havenwyck Hospital Ava Shephard 313-300-2063 1-800-430-2950 Henry Ford Cottage Hospital Terry Dennis 248-794-3815 1-866-702-8304 Henry Ford Hospital Main Terry Dennis 248-794-3815 1-866-702-8304 Henry Ford Kingswood Hospital Terry Dennis 248-794-3815 1-866-702-8304 May 2017 1
Hospital facility contacts continued Henry Ford Macomb Hospital Clinton Terry Dennis 248-794-3815 1-866-702-8304 Township Henry Ford Macomb Hospitals Terry Dennis 248-794-3815 1-866-702-8304 Henry Ford Maplegrove Center Terry Dennis 248-794-3815 1-866-702-8304 Henry Ford West Bloomfield Hospital Terry Dennis 248-794-3815 1-866-702-8304 Henry Ford Wyandotte Hospital Terry Dennis 248-794-3815 1-866-702-8304 Herrick Medical Center Dennis Goodman 586-212-3132 1-866-547-5973 Huron Valley Sinai Hospital (DMC) Karla Adams-Smith 313-269-8157 1-866-526-7178 Huron Valley Sinai Hospital (DMC) Dennis Goodman 586-212-3132 1-866-547-5973 Karmanos Cancer Center Terry Dennis 248-794-3815 1-866-702-8304 Lake Huron Medical Center Dennis Goodman 586-212-3132 1-866-547-5973 McLaren Medical Center Macomb Terry Dennis 248-794-3815 1-866-702-8304 McLaren Medical Center Oakland Terry Dennis 248-794-3815 1-866-702-8304 McLaren Medical Center Port Huron Terry Dennis 248-794-3815 1-866-702-8304 Mercy Memorial Hospital Monroe Dennis Goodman 586-212-3132 1-866-547-5973 Oakland Regional Hospital Kim Wray-Norman 313-969-0705 1-866-511-2660 Providence Hospital (Ascension) Liz Kett 313-300-6340 1-877-257-1995 Providence Park Hospital (Ascension) Liz Kett 313-300-6340 1-877-257-1995 Rehabilitation Institute of Michigan Karla Adams-Smith 313-269-8157 1-866-526-7178 (DMC) BCBMS Rehabilitation Institute of Michigan Dennis Goodman 586-212-3132 1-866-547-5973 (DMC) Samaritan Behavioral Center Christina Frison 313-225-6516 1-866-645-0268 Sinai Grace Hospital (DMC) Karla Adams-Smith 313-269-8157 1-866-526-7178 Sinai Grace Hospital (DMC) Dennis Goodman 586-212-3132 1-866-547-5973 Southeast Michigan Surgical Hospital Ava Shephard 313-300-2063 1-800-430-2950 St. John Hospital & Medical Center Liz Kett 313-300-6340 1-877-257-1995 (Ascension) St. John Macomb-Oakland Hospital Liz Kett 313-300-6340 1-877-257-1995 Macomb Center (Ascension) St. John Macomb-Oakland Hospital Liz Kett 313-300-6340 1-877-257-1995 Oakland Center (Ascension) St. John River District Hospital Liz Kett 313-300-6340 1-877-257-1995 (Ascension) St. Joseph Mercy Ann Arbor (Trinity) Karla Adams-Smith 313-269-8157 1-866-526-7178 St. Joseph Mercy Ann Arbor (Trinity) Dennis Goodman 586-212-3132 1-866-547-5973 St. Joseph Mercy Livingston (Trinity) Karla Adams-Smith 313-269-8157 1-866-526-7178 St. Joseph Mercy Oakland (Trinity) Karla Adams-Smith 313-269-8157 1-866-526-7178 May 2017 2
Hospital facility contacts continued St. Joseph Mercy Saline (Trinity) Karla Adams-Smith 313-269-8157 1-866-526-7178 St. Mary Mercy Hospital (Livonia) Karla Adams-Smith 313-269-8157 1-866-526-7178 StoneCrest Behavioral Health & Christina Frison 313-225-6516 1-866-645-0268 Inpatient Treatment Center Detroit Straith Hospital for Specialty Surgery Dennis Goodman 586-212-3132 1-866-547-5973 University of Michigan Medical Center Terry Dennis 248-794-3815 1-866-702-8304 University of Michigan Medical Center Dennis Goodman 586-212-3132 1-866-547-5973 VA Medical Center - Ann Arbor Kim Wray-Norman 313-969-0705 1-866-511-2660 VA Medical Center - Detroit Kim Wray-Norman 313-969-0705 1-866-511-2660 William Beaumont Grosse Pointe Rebecca Napier 313-549-9854 1-866-431-2614 William Beaumont Grosse Pointe Liz Kett 313-300-6340 1-877-257-1995 William Beaumont Royal Oak Rebecca Napier 313-549-9854 1-866-431-2614 William Beaumont Royal Oak Liz Kett 313-300-6340 1-877-257-1995 William Beaumont Troy Rebecca Napier 313-549-9854 1-866-431-2614 William Beaumont Troy Liz Kett 313-300-6340 1-877-257-1995 Note: Out-of-state billers billing for Michigan facilities contact: Christina Frison at 313-225-6516 (fax: 1-866-645-0268). Non-hospital facilities Locate your county (listed in bold) or city to determine which consultant you should contact. (Counties are shown in bold.) Auburn Hills Gina Taliaferro 248-915-8443 1-866-538-4559 Berkley Gina Taliaferro 248-915-8443 1-866-538-4559 Beverly Hills Gina Taliaferro 248-915-8443 1-866-538-4559 Bingham Farms Gina Taliaferro 248-915-8443 1-866-538-4559 Birmingham Gina Taliaferro 248-915-8443 1-866-538-4559 Bloomfield Hills Gina Taliaferro 248-915-8443 1-866-538-4559 Brandon Township Gina Taliaferro 248-915-8443 1-866-538-4559 Clarkston Gina Taliaferro 248-915-8443 1-866-538-4559 Clawson Gina Taliaferro 248-915-8443 1-866-538-4559 Commerce Ava Shephard 313-300-2063 1-800-430-2950 May 2017 3
Non-hospital facility contacts continued Davisburg Ava Shephard 313-300-2063 1-800-430-2950 Farmington Ava Shephard 313-300-2063 1-800-430-2950 Farmington Hills Ava Shephard 313-300-2063 1-800-430-2950 Ferndale Gina Taliaferro 248-915-8443 1-866-538-4559 Franklin Ava Shephard 313-300-2063 1-800-430-2950 Hazel Park Gina Taliaferro 248-915-8443 1-866-538-4559 Highland Township Gina Taliaferro 248-915-8443 1-866-538-4559 Holly Ava Shephard 313-300-2063 1-800-430-2950 Huntington Woods Ava Shephard 313-300-2063 1-800-430-2950 Independence Township Ava Shephard 313-300-2063 1-800-430-2950 Keego Harbor Gina Taliaferro 248-915-8443 1-866-538-4559 Lake Orion Ava Shephard 313-300-2063 1-800-430-2950 Lathrup Village Ava Shephard 313-300-2063 1-800-430-2950 Lenawee County Wanza Martin 313-549-9746 1-877-257-2007 Leonard Gina Taliaferro 248-915-8443 1-866-538-4559 Macomb County Kim Wray-Norman 313-969-0705 1-866-511-2660 Madison Heights Gina Taliaferro 248-915-8443 1-866-538-4559 Milford Ava Shephard 313-300-2063 1-800-430-2950 Monroe County Wanza Martin 313-549-9746 1-877-257-2007 New Hudson Ava Shephard 313-300-2063 1-800-430-2950 Northville Wanza Martin 313-549-9746 1-877-257-2007 Novi Ava Shephard 313-300-2063 1-800-430-2950 Oak Park Ava Shephard 313-300-2063 1-800-430-2950 Oakland Township Ava Shephard 313-300-2063 1-800-430-2950 Orchard Lake Ava Shephard 313-300-2063 1-800-430-2950 Orion Gina Taliaferro 248-915-8443 1-866-538-4559 Ortonville Gina Taliaferro 248-915-8443 1-866-538-4559 Oxford Gina Taliaferro 248-915-8443 1-866-538-4559 Pleasant Ridge Ava Shephard 313-300-2063 1-800-430-2950 Pontiac Ava Shephard 313-300-2063 1-800-430-2950 Rochester Gina Taliaferro 248-915-8443 1-866-538-4559 Rochester Hills Gina Taliaferro 248-915-8443 1-866-538-4559 Royal Oak Gina Taliaferro 248-915-8443 1-866-538-4559 South Lyon Ava Shephard 313-300-2063 1-800-430-2950 May 2017 4
Non-hospital facility contacts continued Southfield Ava Shephard 313-300-2063 1-800-430-2950 Southgate Wanza Martin 313-549-9746 1-877-257-2007 St. Clair County Kim Wray-Norman 313-969-0705 1-866-511-2660 Sylvan Lake Gina Taliaferro 248-915-8443 1-866-538-4559 Troy Gina Taliaferro 248-915-8443 1-866-538-4559 Union Lake Gina Taliaferro 248-915-8443 1-866-538-4559 Walled Lake Gina Taliaferro 248-915-8443 1-866-538-4559 Washington Gina Taliaferro 248-915-8443 1-866-538-4559 Washtenaw County Wanza Martin 313-549-9746 1-877-257-2007 Waterford Ava Shephard 313-300-2063 1-800-430-2950 Wayne County Wanza Martin 313-549-9746 1-877-257-2007 West Bloomfield Ava Shephard 313-300-2063 1-800-430-2950 White Lake Gina Taliaferro 248-915-8443 1-866-538-4559 Wixom Ava Shephard 313-300-2063 1-800-430-2950 Note: Out-of-state billers billing for Michigan facilities contact: Christina Frison at 313-225-6516 (fax: 1-866-645-0268). May 2017 5