Customer Feedback Summary Of 1,387 customers surveyed, 623 responded Clean & Safe 97% Installation Crew 91% Professional & Organized 86% Quality Of Materials 94% Quality Of Workmanship 92% Schedule 85% Sales Knowledge 96% Likely to Recommend 82% Recent Reviews & Published Comments Jennifer B. La Mesa, CA Nov 23, 2017 Elva V. San Marcos, CA Nov 22, 2017 Have made multiple phone calls to get pricing - AFTER he came out to measure. NO ONE has called back - even though 3 separate people said they would personally follow up. Complete waste of time. Surprised that Costco recommends them. Shame... Our installer John Stoddard was polite, courteous, and efficient. The order was exactly as we had placed it and we are very satisfied. Page 1 of 6 report. Visit more about.
Abha S. Trabuco Canyon, CA Nov 21, 2017 Karin R. Mission Viejo, CA Nov 20, 2017 David M. Carlsbad, CA Nov 19, 2017 Ahdieh H. Nov 17, 2017 Blayne H. Solana Beach, CA Nov 17, 2017 Carol W. ORANGEVALE, CA Nov 16, 2017 I went with 3 blind mice through Costco. Richard Evans was phenomenal in helping from the start. His goal was one satisfied customer and he got it. We had some issue that was suggested (by the installer who came to measure) regarding our high windows. I called Richard, he was responsive; he came up with... Installation went perfectly and looks excellent. The crew of was fast, efficient and courteous. This company needs extensive work in communication, customer service, follow through and honesty. It was a journey that began in April 2017 and concluded in Sept 2017 to complete the job due to mismeasurements, defective blinds, etc. the only good thing I can say is the installer, John is a decent guy... So nice and on time when I asked the time I wanted. Very satisfied! We weren't 100 percent satisfied with their service. They did a very good job. Very professional! Everything was just like I thought it would be. Great quality, and an easy process. Page 2 of 6 report. Visit more about.
Gabriela M. FAIR OAKS, CA Nov 16, 2017 Pam S. Mission Viejo, CA Nov 16, 2017 Deanna S. Nov 13, 2017 Claire H. Laguna Beach, CA Nov 11, 2017 Rosalia S. Fresno, CA Nov 11, 2017 Mary C. Laguna Hills, CA Nov 10, 2017 The work was done very professional, and all of the workers answered my questions. I am very happy. I would strongly recommend to anyone interested in purchasing window treatments. I purchased shutters that were recently installed. The arrived sooner than expected and are wonderful. I even called the company the day after to praise the installer we had!!!! 100% satisfied and happy. was fast and they gave us efficient service. I was very pleased with the service and the work that was completed. I am very happy with my blinds. The install was very quick and easy. Installer communicated about date and time very well. He was prompt, paid attention to details, and did an excellent installation. Page 3 of 6 report. Visit more about.
Tatia W. Sacramento, CA Nov 09, 2017 Gary P. Dana Point, CA Nov 08, 2017 Jean W. Clovis, CA Nov 06, 2017 Suzy R. Carlsbad, CA Nov 06, 2017 Sherry E. San Marcos, CA Nov 06, 2017 I did not choose - rather they were the vendor offered through Costco. I did not do enough comparison shopping to determine if the price was worth the headache. It was one of the worst home improvement buying experiences of my life and I have remodeled 4 homes and built another. Window coverings were bought my 92 year old dad who just had his house renovated and he purchased products everything that could be used in the house and he had such a great experience that he talked to the manager of the store and she wanted him to write an article. The last part went terribly... The treatments our windows looks like they will keep the light out. exceeded my expectations in price, quality and service! It was a pretty frustrating experience. There was something wrong with their system that when I faxed documents they could not get them. I spent a lot of time sending the documents to designer. The project manager then needed me to send it to him multiple times. He also never got them so the designer... Page 4 of 6 report. Visit more about.
Linda C. Vista, CA Nov 04, 2017 Lee B. Nov 04, 2017 Claudia S. San Diego, CA Nov 03, 2017 Jim T. Orangevale, CA Nov 03, 2017 Bob A. La Jolla, CA Nov 01, 2017 I found the people very professional, and the job was completed in a timely manner. They were very kind and clean, and they showed up when they said they would. After reading mixed reviews online, I worried I'd have a bad experience. I'm happy to say, however, that I was pleased with all phases of the project. From the initial consultation through installation, 3 Bling Mice kept me updated throughout and were professional and courteous. The person that did the installation did what he was supposed to and he was very polite and efficient. The salesperson gave me a timeframe of a month my order to be placed and installed. It took more than a month them to call me back to install it. The window wasn't measured correctly the first... when we started this process we thought we had contacted Grabar but Lynne Brown was from 3 Blind Mice. It took 2-1/2 months to receive our window coverings. We also were going to order 2 bedroom blinds, 2 loft blinds, 1 vertical slider, and 3 kitchen valances. Because of the price we only ordered the... OD, the sales representative, was very well-inmed, professional andso impressed me enough with his design advise at the first meetingto obtain my business. Most follow-up is done by other staff. The installerwas an hour late...did call me... on the scheduled date. I had to teach him how to trim... Page 5 of 6 report. Visit more about.
Tj T. Fresno, CA Nov 01, 2017 Linda H. Del Mar, CA Nov 01, 2017 Tina N. Reedley, CA Oct 25, 2017 Nora B. Fresno, CA Oct 23, 2017 Maria Z. ESCONDIDO, CA Oct 23, 2017 Kim R. Oct 18, 2017 They need to get back to us. There's no communication whatsoever. Once I changed my salesperson, Things went much more smoothly. The original person did not answer texts or emails. Marc was on it, however. I would not recommend. I am very happy with them. I have used this company twice and both times were great experiences. I had all of the same staff and everyone was kind and professional. I highly recommend them. The communication between the seller and the installer needs improvement. There was a quality step missing in that the order from the factory was incomplete, the installer did not notice, and the seller "production manager" was unaware. The instant I was aware he should have been aware. the policy is... Page 6 of 6 report. Visit more about.