Transforming Intercultural Exchange in the Online Environment: Lessons Learned from the San Jose State University Kagoshima University COIL Courses

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+ Transforming Intercultural Exchange in the Online Environment: Lessons Learned from the San Jose State University Kagoshima University COIL Courses By Yasue Yanai, Katsunori Takeuchi, and Mark Adams

+ Background of the collaboration SJSU and Kagoshima University, Japan ー U.S.-Japan Future Forum since September 2010 (Once a year) ー University-wide partnership April 2012 (Cherry blossom trees planting ceremony)

+ Temporal Constraints Units and semester calendar [overlap] Japanese culture (SJSU) Required course for majors and minors in Japanese 3 units Fall/Spring semester Aug. 22-Dec. 5/Jan.23-May.13 [October 3 rd -Dec.5] 2 months [April 10-May13] 1 month Time lag 16 hours until Nov. 4 17 hours after Nov.4 Frequency of classes and the length Resolution and the problems Flexible (one or two/week) But it is hard to collect students after 6:00pm Fall semester 3-5:30pm (Wed) Until Nov4-40minutes(4:50-5:30) Too short to do tasks Representational Culture (Kagoshima Univ.) Required course for majors 4 (2 2)units, year-round subject April10-July 27&Oct.3-Jan.25 [October 3 rd -Dec.5] 2months [April 10-May13] 1month No daylight saving system Not flexible Once a week, 90 minutes Fall semester 8:50-10:20(Thurs) After Nov. 4-90minutes(3:50-5:30) Do not show up on time, too long Next Fall semester in 2013: 3:30-6:00pm Until Nov.3 70 minutes (4:50-6:00pm PT) After Nov.3 70 minutes (4:10-5:20pm PT)

+ Course Goals and Objectives Course Goals and Student Learning Objectives In the current global world, there is a compelling need for interculturally competent human resource who can deal with things from multi-cultural perspectives peacefully. In order to be interculturally competent, we need to have not only knowledge regarding target language and culture, but also intercultural communication skills and attitudes such as endurance and flexibility for trial and error. This course aims to foster such intercultural communication skills and attitudes in addition to the knowledge for those who want to participate in study abroad programs and/or internship programs in Japan and those who want to work between two countries, Japan and the United States. Upon successful completion of this course, students will be able to: analyze Japanese/American ways of thinking, attitudes, behaviors and/or products themselves using various information sources. describe Japanese/American ways of thinking, attitudes, behaviors and/or products with their socio-cultural backgrounds. evaluate situations and choose appropriate communication strategies to meet their intention in intercultural settings.

+ Grade-SJSU- Assignments 20% (Reading, Statistics, web videos etc.) 2points 10 times Peer evaluation and journal 25% (Journal every week 2 points 10 times, peer evaluation and self-evaluation of presentations 1 point 4 groups and self-evaluation 1 point) Research Project 40% (group presentation in English 20%, individual paper in Japanese 20 %) Final essay exam 15% (Based on classmates presentations, case studies of cultural conflicts and miscommunication, and reading assignments) A+AA- 100% ~ 90% B+BB- 89.9%~ 80% C+CC- 79.9%~ 70% D+DD- 69.9%~ 60% F 59.9%~

+ Why Group work? 1. Administrative reason -SJSU 30 students; Kagoshima 40 students= 70 students 2. Facility reason -Kagoshima university lecture room has only 8 Ethernets, no Wi-Fi. It will be improved next semester. 3. Educational reasons -to enhance their language and social skills

Phase1:Motivating + students for doing group work and the lessons learned Step1) To know what intercultural competence is. Becoming Interculturally Competent by Milton Benette (2004) Step2) To know themselves from the perspectives of intercultural competence. ICAPS(Intercultural Adjustment Potential Scale) by David Matsumoto Emotion regulation, Openness, Flexibility, Critical thinking and the trainings Step 3) To know similarities and differences in communication between Japan & the U.S. Japanese communication: Language and Thought in Context University of Hawaii. (1997) by Senko Maynard Step 4) Case studies of miscommunications and cultural conflicts between Japanese and Americans using D.I.E (Describe, Interpret and Evaluate) method. We cannot too emphasize the educational reasons for doing group work!

Phase + 2:Selection of the research topic At the beginning of October 8 groups (SJSU:3-4/group KU:3-6/group) International team (6-10/team) At the end 8 groups (SJSU:3-4/group KU:3-6/group) International team (6-10/team) SJSU 1.Marriage and divorce 2.Gender roles 3.Religion 4.Business (Genbakaizen) 5.Education 6.Energy & environment 7.Pop-culture 1 8.Pop-culture 2 1.Marriage and divorce 2.Gender roles 3.Religion 4.Job hunting 5. Education system and bullying 6.Energy & Environment 7.Advertisement 8.Songs, dramas, manga, and fashion Kagoshima university Marriage hunting Purikura (Print club: photo booth) Horror movies College students financial affairs Making movie on college students' life Making movie on college students' life Japanese Idols Costume play Marriage hunting Purikura Bushido Job hunting Reminiscence (A Short Movie) Reminiscence (A Short Movie) Japanese Idols Costume play

+ Phase2: Lessons learned 1.Let students discuss their topic until every member can be happy on that, so that no one says I did not like the topic or I did not choose the topic in preparaing their presentation. ex.) Advertisement group 2. Let them reflect on their actual language competence and the interviewees features, in narrowing down their topics. ex.) Business group: Gemba Kaizen.

The content of the presentations will be included in the final exam. + Phase 3 Presentation of the research Before you preparing presentation, please read the following. Each group can use 25 minutes including 5 minutes Question and Answer. You need to make slides for the presentation including references. You need to state the reason why your group chose the topic at the beginning of your presentation. You need to include some citations from statistics and references. You need to include some picture images or video clips (in case of video clip, it has to be less than 5 minutes of the entire presentation.) You need to include your interview results from the last synchronous session with Kagoshima students. Make comparison with your own culture and state the similarities and differences. Analyze and state why they are different between Japan and the U.S. State your opinions/solutions on the topic. All the group members must take turns and make presentation.

+ Group work: the Products and Lessons Learned -Collective responsibility of their grade worked well.there was no one who did not step out from the presentation, but there was one student who did not submit the individual paper. -The more troubles they had inside the group, the bigger the feeling of achievement they got after the presentation. Ex) education group, advertisement group, and job hunting group vs. Religion group -Their interest to their topic is really important Ex)education group, religion group, and job hunting group, Advertisement vs. Marriage and divorce

+ TECHNOLOGY USED for Synchronous sessions Activity and size 2012 FALL 2013 FALL (in future) WHOLE (2 times) Introduction of areas and groups GROUP(4 times) 1.Proverbs 2.Health management 3.Research topic ( 2) INDIVIDUAL(the rest) (Outside of the class) Proofread, shooting etc Webex Webex & Skype D2L:materials,announcement http://vimeo.com/62389810 Skype Google hangout E-mail http://www.youtube.com/wat ch?v=4pg467uoc6c Skype/Google hangout E-mail Needs proofreader training Advantages of Google hangout: Free, can be connected with 10 people, Recordable using Youtube, Group sessions need individual room! Ethernet is better quality than Wi-Fi. Webex & Skype Facebook Google hangout in individual room for each group E-mail/Facebook Skype/Google hangout E-mail/Facebook want to increase

+ From professor Takeuchi-video letter- http://vimeo.com/63064183

+ References Becoming Interculturally Competent by Milton Benette (2004) Toward multiculturalism: A reader in multicultural education (2nd ed., pp. 62-77). Newton, MA: Intercultural Resource Corporation. Cross cultural communication workbook(2001) by Yashiro Kyoko et al: Sanshusha Cross cultural communication by case studies (2007)by Teruyuki Kume et.al.:yuhikakusensho. Cross cultural training(2011)by Yashiro Kyoko et al: Sanshusha. Japanese communication: Language and Thought in Context University of Hawaii. (1997) by Senko Maynard ICAPS(Intercultural Adjustment Potential Scale) by David Matsumoto