UPDATE: KCTCS STRATEGIC PLAN Agenda Item K-1 PERFORMANCE MEASURES March 11, 2011

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UPDATE: KCTCS STRATEGIC PLAN 2010-16 Agenda Item K-1 PERFORMANCE MEASURES March 11, 2011 At the March 10, 2011, EEA Committee meeting, President Michael B. McCall will provide an update on the KCTCS Strategic Plan 2010-16 Performance s. Additionally, President McCall will discuss KCTCS involvement in state and national accountability efforts. The KCTCS Board of Regents Efficiency, Effectiveness, and Accountability (EEA) Committee is responsible for advising the KCTCS Board of Regents and recommending action on policies related to accountability. The KCTCS Board of Regents Bylaw 10.2.4 states: The purpose of the Efficiency, Effectiveness, and Accountability Committee is to recommend policies related to creating and maintaining the highest level of quality, public accountability, and institutional effectiveness at KCTCS colleges. Specifically, the Committee s responsibility shall be to advise KCTCS and recommend action on policies related to accountability. The Committee shall operate as a committee of the whole and will meet at least annually to review the System s accountability reports and recommend accountability goals for the upcoming year. Routine items considered by the EEA Committee relate to strategic planning and performance measures. The Board of Regents approved the comprehensive KCTCS Strategic Plan 2010-16, including KCTCS Values, Vision, Mission, Strategic Goals, and the Performance s for 2010-16, at the March 2010 Board of Regents meetings. The 2010-16 Strategic Plan went into effect July 1, 2010. The Board began identifying the performance measures for the KCTCS Strategic Plan 2010-16 during the September 2009 EEA Workshop. Feedback from the Board s September 2009 EEA Committee meeting and subsequent input from the KCTCS President s Leadership Team was used to identify the proposed performance measures presented for consideration in the comprehensive strategic plan at the March 2010 Board meetings. Performance measures provide a framework for monitoring progress toward a strategic plan goal. One or more measures have been assigned to each strategic plan goal. The KCTCS Office for Research and Policy Analysis staff maintains data on each of these measures as part of the continuous improvement and institutional effectiveness process. Since the performance measures were adopted by the Board in March 2010, President McCall has worked with the President s Leadership Team (PLT) to assign annual targets for the measures. Target means a performance objective identified for a measure. Results for measures which are assigned targets will be regularly reported to the Board. The priority assigned to measures selected for performance targets and the targets themselves may change over the course of the 2010-16 strategic planning period. Updated information for several performance measures will be provided during the EEA meeting. 131

This spring, the Kentucky Council on Postsecondary Education (CPE) is finalizing its strategic agenda for 2011-2015, Kentucky: Stronger by Degrees. Staff from KCTCS and other Kentucky institutions participated in development of the plan, institutional performance metrics, and performance targets. President McCall will update the EEA Committee on KCTCS role in this state accountability process. In fall 2010, the American Association of Community Colleges (AACC) issued a request for proposals for two-year institutions interested in participation in a pilot project, the Voluntary Framework of Accountability (VFA). In January 2011, AACC announced that KCTCS was one of two systems chosen as VFA pilot sites. Participation in the VFA provides KCTCS an opportunity to participate in a conversation about emerging national accountability standards and will ultimately allow KCTCS to compare its performance on a wide range of student outcome measures with two-year institutions across the United States. 132

Proposed Performance s for the KCTCS Strategic Plan 2010-16 (as Approved March 2010) Attachment A Strategic Goal: Advance excellence and innovation in teaching, learning, and service Engagement Licensure/Certification Pass Rate Average scores on the Community College Survey of Student Engagement's benchmarks of effective educational practice; results from the Community College Faculty Survey of Student Engagement. Annual percent of first-time takers passing licensure and certification exams required by the profession for entry-level positions as reported by state and national examining boards or college licensure exam administrators. Strategic Goal: Increase student access, transfer and success Developmental Education Success Rate Participation Rate Credentials Persistence Rate Transfer Percent of students referred to developmental courses by subject who complete a developmental course in that subject or re-test at a college level by the end of the second year. KCTCS fall credit enrollment, divided by adult population (ages 18-64), as reported by the United States Census Bureau. Annual count of associate degrees, certificates, and diplomas awarded. Percent of fall/summer first-time credential-seeking students who have earned a credential, transferred to a four-year institution, or are still enrolled at the end of three years. KCTCS/CPE definition, including in-state transfers, out-of-state transfers, students transferring additional credit, transfer credit, transfer credit applied to degree programs, and two transfer rates. Strategic Goal: Cultivate diversity, multiculturalism and inclusion Student Diversity Index Percent of students with known ethnicity in all racial/ethnic categories excluding white and nonresident alien, based on fall unduplicated headcount, compared to percent minority population. 133

Employee Diversity Persistence Rate Diversity Percent of employees with known ethnicity in all racial/ethnic categories excluding white and nonresident alien, based on fall unduplicated headcount, compared to percent minority population. Percent of fall/summer first-time credential-seeking minority students who have earned a credential, transferred to a four-year institution, or are still enrolled at the end of three years. Strategic Goal: Enhance the economic and workforce development of the Commonwealth High Wage/High Demand Completions Workforce Conversion Rate Wage Index Annual number of credentials awarded in fields with (1.)average salaries at or above the 75th percentile and (2.) growing at a rate greater than or equal to the state average, or exceeding 100 annual job openings. Percent of first-time credit workforce students who enroll as credentialseeking students within three years. Median wage of KCTCS completers earning $2500 or more in the second quarter after completion, indexed to the state median occupational wage. Strategic Goal: Promote recognition and value of KCTCS Financial Contributions Media Focus Annual dollar amount of financial contributions from grants, contracts, advancement, and other external sources, and endowment income. Number of media citations and positive citations as a percent of total, as reported by the VOCUS media-tracking service and KCTCS Public Relations. 134

Attachment B KCTCS Values, Vision, Mission and Strategic Goals for the KCTCS Strategic Plan 2010-16 (as Approved March 2010) KCTCS Values KCTCS values: Responsiveness to students, employers, and communities. Access with innovative and flexible delivery. Trust, respect, and open communication. Continuous improvement. Inclusion, multiculturalism, and engagement. KCTCS Vision To be the nation s premier community and technical college system. KCTCS Mission The mission of KCTCS is to improve the employability and quality of life of Kentucky citizens as the primary provider of: College and Workforce Readiness. Transfer Education. Workforce Education and Training. KCTCS Strategic Goals Advance excellence and innovation in teaching, learning, and service. Increase student access, transfer, and success. Cultivate diversity, multiculturalism, and inclusion. Enhance the economic and workforce development of the Commonwealth. Promote the recognition and value of KCTCS. 135

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