Strategic Master Plan 2017-2021 1
A. Engaging the Completion Agenda Operational College Goal 1. Increase student completion of degrees, certificates, and college transfer requirements. 2. Increase student completion of licensure requirements. 3. Ensure eligible new students complete the matriculation process. Target Metric to Meet 2021 Goal degrees awarded to 1,664 by 2020-2021from a baseline of 1,538. CTE certificates awarded to 440 baseline of 407. Transfer certificates awarded to 1026 by 2020-2021 from a baseline of 948. students who transferred to a 4-year University to 1,833 baseline of 1,694. Ensure licensure pass rates remain above the respective Institution Set Standard established for each applicable program. 90% of eligible new students complete assessment. Source of Data UC/CSU Offices National Clearinghouse Licensure pass rates posted on websites for each exam Responsible Party 90% of eligible new students complete orientation. 3
4. Increase course completion and long-term persistence of students. 5. Ensure equitable access for subpopulations of students. 90% of eligible new students complete an abbreviated student educational plan. Increase response rate of students on probation for follow-up services to 50% baseline of 21%. Increase the fall credit course retention rate to 87% baseline of 84.6% Increase the fall credit course success rate to 70% baseline of 68.1%. Increase the overall longterm persistence rate (enrolled in three consecutive terms) to 52% baseline of 49.9% Increase the two-year completion rate of 30 units of 1 st time degree/certificate/transfer seeking students to 35% from a baseline of 33.4%. Reduce all access-related equity gaps identified in the 2016-2017 equity plan. Census Bureau 4
B. Demonstrating Accountability Operational College Goal 1. Maintain financial reporting process for more accurate budgetary forecasting, allowing for fiscal stability. 2. Maintain operational efficiencies and processes along with internal cash controls. 3. Improve campus-wide health, safety, security, and emergency planning. 4. Improve overall facilities condition. 5. Maintain operational efficiencies and processes to ensure compliance with program regulations. 6. Provide professional development programs for faculty, classified staff, and Target Metric to Meet 2021 Goal Ensure the general reserve fund is above 6% each year through 2020-2021. Ensure no considerable findings for all operational and cash control audits by 2020-2021. Update Emergency Preparedness Booklet annually. Implement emergency management system. College facilities are ADA compliant. Improve the Facilities Condition Index through bond-funded or scheduled maintenance projects. Facilities listed for scheduled maintenance are on track for completion as funding permits. Ensure no considerable findings for all student services audits by 2020-2021. Conduct at least three customer services workshops annually. Source of Data Annual Budget Report Various Audit Reports retained by the Budget Office Emergency Preparedness Booklet Completion status of emergency management system ADA projects report Facilities Condition Index List of scheduled maintenance projects Various audit reports maintained by Student Services List of professional development workshops Responsible Party Budget Office Business Office Director of Facilities Director of Facilities Director of Facilities Student Services Professional Development Office 5
administrators to improve student interactions. 7. Meet annual enrollment management goals. 8. Meet or exceed accreditation standards and policies. Conduct at least three workshops geared toward improving the teaching/learning process annually. Ensure Pierce College meets FTES base and growth targets. Ensure Pierce College meets accreditation standards. List of professional development workshops Various data sources Team evaluation reports and other correspondence from accreditors Faculty Professional Development Committee Academic Senate Academic Affairs Accreditation Steering Committee C. Cultivating Partnership Operational College Goal 1. Develop and enhance revenues generated through grants, entrepreneurial ventures, and community partnerships. 2. Increase annual donations to the Foundation. 3. Foster partnerships with business and industry to Target Metric to Meet 2021 Goal Increase dedicated revenues to $498,000 by 2020-2021 from a baseline of $459,685. Increase grants revenues to $3 million by 2020-2021 from a baseline of $2.7 million. Increase annual donations to $150,000 by 2020-2021 from a baseline of $126,267. Increase Foundation assets to $992,000 by 2020-2021 from a baseline of $916,057. employers participating in job fairs (spring and fall) to Source of Data Budget Office Budget Office Foundation Office Foundation Office Student Services Job Fair Academic Programs Job Fairs Responsible Party Student Services Academic Affairs 6
increase career opportunities for students. 92 baseline of 86. student internship/externship placements to 30 by 2020-2021 from a baseline of 20. Increase the average job placement rate for student completing certificate programs and CTE degrees to 71% by 2020-2021 from a baseline of 69% Internship Placements Perkins MIS Data CTE Dean D. Ensuring Student Success Operational College Goal 1. Address the Basic Skills needs of underprepared students in developmental and introductory courses. Target Metric to Meet 2021 Goal Increase the percentage of students who started in Basic Skills Math and completed a college level Math course to 40% by 2020-2021 from a baseline of 34%. Increase the percentage of students who started in Basic Skills English and completed a college level English course to 60% by 2020-2021 from a baseline of 55%. Source of Data Responsible Party 7
2. Enhance customer service interfaces considering timely responses and quality of experience. 3. Maintain a robust and reliable information technology infrastructure with current computing equipment for the entire college population. Increase the percentage of students who started in ESL and completed a college level ESL or English course to 25% by 2020-2021 from a baseline of 17%. Ensure a 90% satisfaction rate on internal and district surveys of front facing areas. Replace equipment on cycle with the Tech Refresh plan. Complete work orders on average within 2 weeks. Increase Wifi coverage in designated areas. Admissions & Records, Academic Affairs, Student Services, Assessment, Financial Aid, Bookstore, Business Office, Counseling, Health Center, Library, Center for Academic Success, and First Year Experience IT Asset Tracking Jitbit system Wifi penetration map IT IT IT 4. Support faculty and staff by maximizing the effective use of technology, enabling academic innovation in instructional delivery. 90% of sections will use the Learning Management System (LMS). 75% of faculty use technology to enhance learning. Canvas Internal Survey PierceOnline 5. Provide a learnercentered environment that promotes active learning and student engagement. Ensure a 90% satisfaction rate on student surveys relating to customer service or active learning. District Student Survey 8
6. Ensure equitable success for subpopulations of students. 7. Increase utilization of student support services and programs. 8. Increase Associated Student Organization (ASO) participation in participatory governance committees. 9. Enhance opportunities for student involvement in co-curricular activities that will enrich campus life. Reduce all success-related equity gaps for subpopulations as identified in the 2016-2017 Equity Plan. Increase counseling contact to 13,200 students from a baseline of 12,189 students. Increase tutoring contact hours in the CAS to 53,000 from a baseline of 49,790 hours. Increase student use of library services (orientations, consults, and database sessions) to 380,000 contacts from a baseline of 351,045. Ensure all participatory governance committees have an ASO representative, and that the ASO representatives attends a majority of meetings each year. participants in clubs to 1,550 from a baseline of 1,413. CAS logs Library logs Committee membership lists. Committee minutes/sign in sheets. Club rosters CAS Library Office of Student Engagement Office of Student Engagement 9