Building a Citizen-Accessible Information System for Managing Iowa s Local Government Networks and Interlocal (28e) Agreements

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Building a Citizen-Accessible Information System for Managing Iowa s Local Government Networks and Interlocal (28e) Agreements Third Annual Building Excellence in Governance Conference Iowa State University Public Policy & Administration Program Department of Political Science

Project Sponsors Project funded by the IOWAccess Advisory Council in cooperation with the Iowa State association of Counties the Iowa League of Cities the Iowa City/County Management Association the Office of the Secretary of State the School Administrators of Iowa the University of Iowa, Institute of Public Affairs and managed by the Public Policy & Administration Program at Iowa State University, Department of Political Science

28E Project Components, Process Information System Development Data from Secretary of State Transformation into searchable data on website Survey Analysis: all LGs with 28Es Survey for each 28E agreement Department Director Survey Field Studies of Selected 28Es Selected Service Types Presentation on May 6 (BEGC-ISU)

Research Questions What is the scope of interlocal agreements? Are they used more for one type of public service than another? What are the long and short term trends in use of ILAs? Are they used more by one type of local government than another (e.g., more commonly by counties than cities)? What considerations prompt the creation of management agreements? Do underlying social networks improve the likelihood that ILAs will be created? Are economic and fiscal factors more important than management factors as the impetus for creating agreements? What are the management tools for creating and maintaining successful interlocal agreements? do underlying social networks improve the likelihood that ILAs will be maintained successfully? What role does information technology play in the management of agreements?

1993 to 2003 Iowan Agreements LYON SIOUX OSCEOLA OBRIEN DICKINSON EMMET CLAY PALO ALTO KOSSUTH WINNEBAGO WORTH MITCHELL HANCOCKCERRO GORDO FLOYD HOWARD WINNESHIEK ALLAMAKEE CHICKASAW PLYMOUTH CHEROKEE BUENA VISTA HUMBOLDT POCAHONTAS WRIGHT FRANKLIN BUTLER BREMER FAYETTE CLAYTON WOODBURY IDA SAC CALHOUN WEBSTER HAMILTON HARDIN GRUNDY BLACK HAWK BUCHANAN DELAWARE DUBUQUE MONONA CRAWFORD CARROLL GREENE BOONE STORY MARSHALL TAMA BENTON LINN JONES JACKSON CLINTON HARRISON SHELBY AUDUBON GUTHRIE DALLAS POLK JASPER POWESHIEK IOWA JOHNSON CEDAR SCOTT MUSCATINE POTTAWATTAMIE CASS ADAIR MADISON WARREN MARION MAHASKA KEOKUK WASHINGTON LOUISA MILLS MONTGOMERY ADAMS UNION CLARKE LUCAS MONROE WAPELLO JEFFERSON HENRY DES MOINES Legend Traffic and Patrol FREMONT PAGE TAYLOR RINGGOLD DECATUR WAYNE APPANOOSE DAVIS VAN BUREN LEE Jail and Corrections Emergency Management Criminal Investigation Author: Luciane Rostagno Data Source: Office of the Secretary of State March 2005 0 10 20 40 60 Miles Cities Counties. Project Building a Citizen-Accessible Information System for Managing Iowas Local Government Networks and Interlocal (28e) Agreements Team Members: Dr. Yu-Che Chen, Dr. Kurt Thurmaier, Dr. Monica Haddad, Marsha Peterson, Amanda Hollis, Patrick Callahan Agency Partners: Iowa State University, Public Policy and Administration Program; IOWAccess Council; Iowa League of Cities, Iowa State Association of Counties, Iowa City/County Management Association, the School Administrators of Iowa, Department of Administrative Services: Information Technology Enterprise; Office of the Secretary of State; Unversity of Iowa, Institute of Public Affairs

Iowan Criminal Investigation Agreements Matlock Hull Sioux Ireton Maurice Kossuth Algona Winnebago Mitchell Osage Clear LakeMason City FloydCharles City Cero Gordo Buena Vista Storm Lake Hardy Humboldt Waverly Odebolt WebsterOtho Iowa Falls Cedar Falls Waterloo Hardin Grundy Hudson La Porte City Dysart Story MarshallMarshalltown Tama Dubuque Manchester Dubuque Delaware Monticello Jackson Jones Maquoketa Harrison Shelby Audubon Audubon Anita Atlantic Pottawattamie Cass Council Bluffs Griswold Glenwood Montgomery Adams Mills Baxter Polk City Ankeny Dallas Polk Colfax Newton Johnson Altoona Iowa City Clive Des Moines JasperSully Pleasant HillCarlisle Monroe Muscatine Muscatine Madison Warren Marion Keokuk Washington Washington Columbus City Louisa Creston Lucas Wapello Union Ottumwa Fairfield Mount Pleasant Eldora Jefferson Henry DeWitt Fremont Ringgold Decatur Wayne AppanooseDavisBloomfield Van Buren Legend Cities Author: Luciane Rostagno Data Source: Office of the Secretary of State March 2005 0 10 20 40 60 Miles Criminal Agreements Counties. Project Building a Citizen-Accessible Information System for Managing Iowas Local Government Networks and Interlocal (28e) Agreements Team Members: Dr. Yu-Che Chen, Dr. Kurt Thurmaier, Dr. Monica Haddad, Marsha Peterson, Amanda Hollis, Patrick Callahan Agency Partners: Iowa State University, Public Policy and Administration Program; IOWAccess Council; Iowa League of Cities, Iowa State Association of Counties, Iowa City/County Management Association, the School Administrators of Iowa, Department of Administrative Services: Information Technology Enterprise; Office of the Secretary of State; Unversity of Iowa, Institute of Public Affairs

Iowan Emergency Management Agreements Rock ValleyHull Boyden Sioux CenterHospers Ireton Alton Granville Woodbury Emmet Swea CityLakota Fenton Titonka Kossuth Emmetsburg Palo Alto Algona Goldfield Eagle Grove Woolstock New Albin Kensett Mitchell Lansing Manly Waukon Rock Falls Waterville Mason City Harpers Ferry Clear Lake North Washington Cerro Gordo Postville FloydBassett New Hampton Ionia Thornton Nashua Fredericksburg Dougherty Greene Frederika Clayton Allison Bremer Butler Shell Rock Colesburg Parkersburg Dunkerton Dundee Iowa Falls Greeley Dubuque Waterloo MasonvilleDelaware Dubuque Cedar Falls Delhi Hudson Gilbertville Manchester Hardin Ryan Hopkinton Coggon Bellevue Story City Roland GreeneGrand Junction Story MarshallMarshalltown Linn Cedar Rapids Delmar Audubon Audubon Bagley Menlo Stuart Polk City Dallas Grimes WaukeeClive Des Moines Windsor Heights Jasper Poweshiek Clarence Cedar Coralville Donahue Iowa City Scott JohnsonUniversity Heights BettendorfRiverdale Muscatine Pottawattamie Council Bluffs Glenwood Mills Red Oak Martensdale Winterset Greenfield Madison Creston Union Clarke Marion Keokuk University ParkOskaloosa Bussey Kirkville Eddyville Lucas MonroeChillicotheOttumwaBatavia Blakesburg Eldon Floris Howard Fruitland Des Moines Decatur Wayne Appanoose Davis Van Buren Legend Cities Author: Luciane Rostagno Data Source: Office of the Secretary of State March 2005 0 10 20 40 60 Miles Emergency Agreements Counties. Project Building a Citizen-Accessible Information System for Managing Iowas Local Government Networks and Interlocal (28e) Agreements Team Members: Dr. Yu-Che Chen, Dr. Kurt Thurmaier, Dr. Monica Haddad, Marsha Peterson, Amanda Hollis, Patrick Callahan Agency Partners: Iowa State University, Public Policy and Administration Program; IOWAccess Council; Iowa League of Cities, Iowa State Association of Counties, Iowa City/County Management Association, the School Administrators of Iowa, Department of Administrative Services: Information Technology Enterprise; Office of the Secretary of State; Unversity of Iowa, Institute of Public Affairs

Iowan Jail and Corrections Agreements Kossuth Algona Winnebago Hancock Mason City Cerro Gordo Mitchell Floyd Chickasaw Winneshiek Allamakee Postville Craig Akron BrunsvilleOyens Westfield Plymouth Hinton Kingsley Humboldt Wright Franklin Butler Bremer Fayette Calhoun Webster Hamilton Hardin Grundy Black Hawk Delaware Farley Greene Boone Story Nevada Marshall Tama Tama Linn Marion Cedar Rapids Harrison Shelby Audubon Polk JasperNewton Des Moines Poweshiek Coralville Iowa City Johnson Pottawattami Cass Mills Montgomery Clarke Lucas Fremont Page Taylor Decatur Wayne Appanoose Davis Legend Author: Luciane Rostagno Data Source: Office of the Secretary of State March 2005 0 10 20 40 60 Miles Cities Jail Agreements Counties. Project Building a Citizen-Accessible Information System for Managing Iowas Local Government Networks and Interlocal (28e) Agreements Team Members: Dr. Yu-Che Chen, Dr. Kurt Thurmaier, Dr. Monica Haddad, Marsha Peterson, Amanda Hollis, Patrick Callahan Agency Partners: Iowa State University, Public Policy and Administration Program; IOWAccess Council; Iowa League of Cities, Iowa State Association of Counties, Iowa City/County Management Association, the School Administrators of Iowa, Department of Administrative Services: Information Technology Enterprise; Office of the Secretary of State; Unversity of Iowa, Institute of Public Affairs

Iowan Traffic and Patrol Agreements Rock Rapids Lake Park Lyon Northwood McIntire Osceola Spirit Lake Lake Mills Arnolds Park Emmet Winnebago St Ansgar Milford Carpenter Riceville Dickinson Mitchell Osage WinneshiekDecorah Waukon Hull Boyden Titonka Forest City KossuthBurt Orchard Allamakee Sioux Mason City Hospers O'Brien Clay Rudd Floyd Britt Garner Clear Lake Lawler Postville Ayrshire Monona Ireton Alton Hancock Rockford New Hampton Curlew Cero Gordo Charles City Chickasaw McGregor Chatsworth Maurice Granville Floyd Marquette Kanawha Thornton Nashua Fayette Belmond Plainfield Elkader Plymouth GarnavilloGuttenberg Cherokee Humboldt Bremer Pocahontas Pocahontas Clarion Hampton Allison Humboldt Wright Franklin Buena Vista Goldfield Butler Shell Rock Eagle Grove Oelwein Strawberry Point Sioux City Pomeroy Manson Ackley Dunkerton Alden Stout Dubuque Duncombe Waterloo Dike Raymond Buchanan Manchester Sergeant Bluff Peosta Otho Owasa Delhi Farley Woodbury Ida Sac Rockwell City Buckeye Holland Hudson Gilbertville Epworth Callender Hamilton Delaware Calhoun Lehigh Hardin Eldora Morrison Hopkinton Zwingle Gowrie Hubbard Reinbeck Lake CityLohrville Dayton Stanhope Radcliffe Union Monticello Conrad Traer Churdan Boxholm Story City Roland Zearing Whitten Jackson Beaman Dysart Jones Monona Gilbert Albion Garwin Boone Clutier MaquoketaPrestonMiles Beaver Clemons Scranton Boone Ames Colo Tama Delmar Toledo Elberon Cedar Rapids Andover Jefferson Tama Lost Nation Rippey Kelley Story HaverhillFerguson Montour Chelsea Lisbon Welton Goose Lake Pisgah Dunlap Slater Maxwell Melbourne Stanwood Lowden Clinton Little Sioux Perry Huxley Collins DeWitt Alleman Baxter Clarence Low Moor Calamus Mondamin Granger Mingo Cedar Valeria Logan Grimes Newton Malcom Donahue Dallas Magnolia Colfax Coralville Linden Iowa City Persia Bondurant Jasper Oakland Acres Scott Redfield Des Moines Johnson ReasnorSully Riverdale Prairie City Neola Avoca Pleasant Hill Monroe Lynnville West Des Moines Kalona Minden Walnut Wellman Muscatine Crescent Pella Underwood Fruitland Oakland Adair Madison Warren MarionKnoxville Sigourney Oskaloosa WashingtonAinsworth TreynorCarson Mahaska Keokuk Macedonia Crawfordsville EddyvilleKirkville Packwood WaylandOlds Creston Pleasant Plain Montgomery Murray Stanton Union Lucas Osceola Chariton WapelloOttumwaBatavia Lockridge Clarke Woodburn Blakesburg Libertyville Eldon Birmingham Sidney PageYorktown Fremont Coin Shambaugh Northboro Blanchard Braddyville Ringgold Decatur Wayne Centerville Appanoose Davis St Paul Keosauqua Milton Cantril Farmington Lee Legend Cities Author: Luciane Rostagno Data Source: Office of the Secretary of State March 2005 0 10 20 40 60 Miles Traffic Agreements Counties. Project Building a Citizen-Accessible Information System for Managing Iowas Local Government Networks and Interlocal (28e) Agreements Team Members: Dr. Yu-Che Chen, Dr. Kurt Thurmaier, Dr. Monica Haddad, Marsha Peterson, Amanda Hollis, Patrick Callahan Agency Partners: Iowa State University, Public Policy and Administration Program; IOWAccess Council; Iowa League of Cities, Iowa State Association of Counties, Iowa City/County Management Association, the School Administrators of Iowa, Department of Administrative Services: Information Technology Enterprise; Office of the Secretary of State; Unversity of Iowa, Institute of Public Affairs

Composition of 28Es, 1965-2003, by Major Service Type Law Enforcement 26% Education 7% Elected Officials, Boards, and Commissions 1% Court and Legal Services 0% Information & Management Services 7% Fire & Hazmat Services 9% Community & Neighborhood Services 28% Highways & Public Works 18% Transportation 4%

1968 2001 2004 1200 1000 800 600 400 200 0 Filings of 28Es, 1965-2004 (June) 1971 1974 1977 1980 1983 1986 1989 1992 1995 1998 1965 Frequency

28E Survey Data Local Government Number with at least one 28E Number of 28E Agreements Counties 99 3934 Cities 644 6048 School Districts 226 719 Fire Districts 135 135 Total Distributed 10,836 Total Returns 1,290 (12%)

Figure 3. Importance of Reasons for Creating 28E Agreements Our belief that we could improve the effectiveness of the service delivery Our belief that we could improve the efficiency of the service delivery 211 215 710 702 The fiscal condition of our local government The general economic condition of the community 321 311 439 449 A suggestion by a partnering government manager 289 373 Important Very Important 5 Other 47 0 100 200 300 400 500 600 700 800

Figure 4. Dimensions of Agreement Success 28E Objectives 22 55 Increased Service Effectiveness 26 45 Very well Well Increased Service Efficiency 25 42 0 10 20 30 40 50 60 Percent Responding

Figure 4. Dimensions of Agreement Success 28E Objectives 22 55 Increased Service Effectiveness 26 45 Very well Well Increased Service Efficiency 25 42 0 10 20 30 40 50 60 Percent Responding

Figure 5. Role of ICT in Managing 28E Relationships Phone 63 27 Email 54 22 Fax 45 14 Agree Website 9 5 Strongly Agree Shared Dbase 9 3 Listserv 4 0 10 20 30 40 50 60 70 80 90 100 Percent

Figure 6. Importance of Non-ICT Communications for Managing 28E Relationships, Ranked by Percent "Strongly Agree" Scheduled Meetings 22 28 Ad hoc Meetings Letters 24 42 11 10 Agree Strongly Agree Informal Meetings 28 4 0 10 20 30 40 50 60 Percent

Estimated annual costs of our 28E participation Estimated annual revenues from our 28E participation Estimated annual savings from our 28E participation Estimated monthly personal hours of 28E participation Estimated monthly unit hours of 28E participation Mean $ 25,879 $ 34,301 $ 30,019 3 22 Minimum $ - $ - $ - - - Maximum $ 5,000,000 $ 22,000,000 $ 2,500,000 225 9,632 N 936 897 829 964 956 Short-term $ 625,000 $ 22,000,000 $ 50,000 20 1 Ongoing Relationship $ 2,000,000 $ 500,000 $ 1,000,000 225 20

Field Interviews Preliminary Analysis: economic development and traffic patrol Importance of underlying social networks Importance of organizational and personal trust Importance of communication between parties for healthy management of agreements