H. Efficiency, Effectiveness, and Accountability Committee

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H. Efficiency, Effectiveness, and Accountability Committee 12:30 p.m. (ET), March 10, 2005 Conference Room B, KCTCS System Office, Versailles, Kentucky Page Call to Order Roll Call Approval Minutes Approval of May 14, 2004, Meeting Minutes... 113 1. Update: KCTCS Strategic Plan 2006-10 Core Indicators Workshop... 117 Adjournment 111

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MINUTES KCTCS Board of Regents Efficiency, Effectiveness, and Accountability Committee Meeting May 14, 2004 Committee Members Present: Ms. Lorna D. Littrell, Chair Mr. William E. Beasley, Vice Chair Ms. Donna J. Bartlett Mr. Richard A. Bean Mr. Paul C. Callan, Jr. Ms. Brenda R. Corey Ms. Elizabeth R. Hames Ms. Cynthia L. Read Mr. Brandon W. Robinson Mr. S. Kent Robinson Mr. William R. West Dr. Joseph B. Wise, III Committee Member Absent: Ms. Pamala J. Dallas CALL TO ORDER Committee Chair Littrell called to order the Kentucky Community and Technical College System Board of Regents Efficiency, Effectiveness, and Accountability Committee meeting at 11:20 a.m. (ET), May 14, 2004, in the Technology Building Room T-111 of Maysville Community and Technical College, Maysville, Kentucky. Chair Littrell announced that the press was notified of the meeting on May 3, 2004. There being a quorum present, Committee business began with the approval of the minutes from the last meeting. APPROVAL OF MINUTES MOTION: Mr. Bean moved that the October 2, 2002, meeting minutes be approved. Mr. Beasley seconded the motion. VOTE: The motion passed unanimously. ADDITIONS OR CHANGES TO THE AGENDA There were no changes or additions to the agenda. UPDATE: KCTCS PERFORMANCE INDICATORS Chair Littrell called on KCTCS President Michael B. McCall to update the Committee on the KCTCS Performance Indicators. President McCall called attention to the handout KCTCS Performance Indicators as of May 14, 2004. He noted that trend data is being collected on several of the indicators. Each indicator aligns with the KCTCS Strategic Plan 2000-05, July 2003 Edition. Once the KCTCS Strategic Plan 2006-10 is approved, indicators that align with that plan will need to be identified. 113

KCTCS Vice President Jon Hesseldenz provided an update on the seven current KCTCS performance indicator definitions, the 30 measures with target goals (where applicable), and noted the progress in each indicator area. A review of each indicator s validity and reliability was provided along with data collection challenges. It was noted that the Council on Postsecondary Education is sharing its Adult Education database with KCTCS so that more accurate information related to postsecondary students having GEDs can be reported. Dr. Hesseldenz noted that the national transfer rate for students transferring to another institution includes students who transfer out-of-state. Currently, Kentucky s transfer rate excludes such transfers. If out-of-state student transfers were included in the state transfer rate, then the rate for KCTCS would improve. According to National Clearing House data, KCTCS student transfers are underreported. KCTCS Chancellor Keith Bird provided an update on CPE s Key Indicators of Progress toward Postsecondary Reform, calling attention to the handout Performance Indicators as Approved by CPE 2004. The CPE indicators are statewide measures that track the progress of Kentucky s postsecondary education system in reaching the goals set to measure progress toward postsecondary education reform and are centered around five key questions: 1. Are more Kentuckians ready for postsecondary education? 2. Are more students enrolling? 3. Are more students advancing through the system? 4. Are we preparing Kentuckians for life and work? 5. Are Kentucky's communities and economy benefiting? Recently, each state-supported postsecondary education institution worked with the Council on Postsecondary Education to determine goals for each of the key questions through 2006. KCTCS accountability responsibilities related to the key questions include target goals for: Question 2: Number of undergraduates enrolled Question 3a: Retention rate of first-year freshmen Question 3b: Number of community and technical college transfers Question 4c: Number of degrees conferred Question 4d: Number of degrees conferred in priority areas The Committee discussed the indicators and measures, including those related to Early Leavers with Marketable Skills (ELMS), student transfer and retention rates, the number of degrees granted, professional development, employer satisfaction, and The Kentucky Plan for Equal Opportunities. The Committee noted that because there was a low 114

response rate on the assessment that measures employer satisfaction with KCTCS graduates that it might be an ineffective measurement tool. It was further noted that tracking the number of KCTCS students and KCTCS employees in the various ethnic diversity categories is difficult because employees and students often choose to omit that information from applications. The Committee commended the staff for the work related to the performance indicators and thanked staff for the update. The Committee noted that the Board of Regents focus is on outcomes and that a review of the current performance indicators was needed to determine whether the indicators will provide the information needed to measure progress toward new strategic plan goals. ADJOURNMENT MOTION: Mr. Bean moved that the meeting adjourn. Mr. B. Robinson seconded the motion. VOTE: The motion passed unanimously, and the meeting adjourned at 12:24 p.m. (ET). 3/10/05 Date Approved by the Efficiency, Effectiveness, & Accountability Committee Lorna D. Littrell Committee Chair 115

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UPDATE: KCTCS STRATEGIC PLAN 2006-10 Agenda Item H-1 CORE INDICATORS WORKSHOP March 11, 2005 The Effectiveness, Efficiency, and Accountability (EEA) Committee is a committee of the whole Board that is responsible for advising KCTCS and recommending action on policies related to accountability. The committee is charged to meet annually. The focus of this annual EEA meeting/workshop is on identifying the core indicators for the KCTCS Strategic Plan 2006-10. The workshop will include a presentation by KCTCS staff on the strategic planning process, definitions of strategic planning terms, and the Board s role in strategic planning. As used in this agenda item: 1. Goal means one of the goals for the KCTCS Strategic Plan 2006-10, as approved by the KCTCS Board of Regents. 2. Core Indicator means a performance category that describes an outcome of a goal. 3. Measure means a statistic used to define a core indicator. More than one measure may be assigned to a core indicator. 4. Target means a performance objective identified for a measure. In December 2004, the KCTCS Board of Regents approved four goals for its KCTCS Strategic Plan 2006-10. These goals are broad statements of the System s purpose and aims for the next five years. The goals are to: Promote excellence in teaching in learning. Increase student access and success. Expand diversity and global awareness. Enhance the economic development of communities and the Commonwealth. The core indicators describe performance categories related to each goal and provide a framework for monitoring progress toward the goal. Initial planning efforts by the KCTCS President and the President s Leadership Team have yielded 16 core indicators. At its March meeting, the EEA Committee will determine which of these core indicators are of highest priority for the near term. One or more measures are assigned to each core indicator. Measures are specific, quantifiable, and allow for analysis of KCTCS performance and effectiveness. To date, the planning process has yielded more than 60 measures. The KCTCS Research and Policy Analysis staff will maintain data on each of these measures as part of the continuous improvement and institutional effectiveness process. After the core indicators are adopted by the Board, the KCTCS President will assign targets, or performance objectives, to selected measures. Results for measures which are assigned targets will be regularly reported to the Board. The priority assigned to the core indicators, the measures selected for performance targets, and the targets themselves may change over the course of the strategic planning period. Based on feedback received at the EEA meeting/workshop, core indicators will be presented for action by the Board of Regents at its June 10, 2005, meeting. 117

DRAFT Kentucky Community and Technical College System Proposed Core Indicators and Measures Goal: Promote Excellence in Teaching and Learning 1. Productivity/Effectiveness a. Credentials Awarded per 100 Students b. Time-to-Credential c. Credit Hours Taught per Faculty FTE 2. Professional Development a. Percent of Operating Expenses Spent on Professional Development Activities b. Percent/Number of Faculty/Staff Using Tuition Waivers 3. Remediation/Developmental Education a. Percent of Developmental Students Passing Developmental Courses, by Subject b. Percent of Developmental Students Passing First College-Level Course, by Subject 4. Student Learning/Engagement a. Results from CCSSE or Similar Instrument* b. Number of Students Achieving Minimum Work Keys Score/Other Measure Related to Measuring Up* *Requires data exchange, confirmation of definition. 118

Goal: Increase Student Access and Success DRAFT 5. Affordability a. Net College Cost as a Percent of Median Family Income b. Institutional Financial Aid (Total Value/Number/Percent of Students Receiving) c. KCTCS Scholarships (Total Value/Number/Percent of Students Receiving) d. Mandated Tuition Waivers (Total Value/Number/Percent of Students Receiving) e. Third-Party Vendor Payments (Number/Percent of Students Receiving) f. Value of Scholarship Endowments 6. Completers/Attainers a. Students who gain employment or report increased income after earning KCTCS credit* or Students who complete specified courses, credit thresholds, or partial programs or Students who report gaining employment, promotion, or increased income after earning KCTCS credit b. Total Credentials Awarded c. Certificates Awarded d. Diplomas Awarded e. Associate's Degrees Awarded f. Percent of Adult Basic Education (ABE) Students Achieving Educational Goals g. GEDs Awarded 7. Enrollment a. Headcount b. Full-Time Equivalent c. English as Second Language Courses d. Adult Basic Education Alumni* e. GED Completers* f. Dual Enrollment g. Dual Credit h. Online/Distance Education i. Participation Rate (KCTCS Enrollment/Adult Population) j. Enrollment - Kentucky Adult Education Contracts k. Other Adult Education Enrollment (GED Courses, Corrections students) l. College-Going Rate of Adult Education Alumni *Requires data exchange, confirmation of definition. 119

Goal: Increase Student Access and Success, cont'd DRAFT 8. Retention a. Native Institution b. Systemwide c. Statewide d. Special Populations (Race/Ethnicity, Developmental Students, Adult Ed Alumni, SES, Target Counties) 9. Transfer a. Transfer to Kentucky 4-Year and Independent Institutions b. Transfer to Out-of-State Institutions c. Number of Articulation Agreements Goal: Expand Diversity and Global Awareness 10. Employment Diversity a. Percentage Minority Employees b. Percentage of Faculty/Staff Participating in Diversity Training 11. Enrollment Diversity a. Number of International Students b. Percentage Minority Students 12. Global Awareness a. Enrollment in Language Courses b. Enrollment in Multi-Cultural Courses* c. Formal International Partnerships *Requires data exchange, confirmation of definition. 120

Goal: Expand the Economic Development of Communities and the Commonwealth 13. Business/Industry Services a. Number of Businesses Served* DRAFT 14. Community Stewardship a. Community Education Enrollment b. Hours of Faculty Community Service c. Membership of Presidents/Staff on Community Boards/Commissions* 15. Licensure/Certification Percent of First-Time Takers Passing Licensure/Certification Examinations: a. Registered Nurse b. Practical Nurse c. Radiography d. Respiratory Care e. Physical Therapy Assistant f. Others: Dental Hygiene, Surgical Technician, Medical Assistant, etc. 16. Workforce Development a. Total Enrollment b. Credit Enrollment c. Non-Credit/Customized Attendance d. Employment Assessments e. Funding for KY WINS f. Workforce Certifications (e.g. KEC, KMSS) Awarded *Requires data exchange, confirmation of definition. 121

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