Field Work Manual Masters of Social Work Program

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1 Field Work Manual Masters of Social Work Program Updated 9/2009 1

2 TABLE OF CONTENTS PREFACE.. 4 FIELD WORK EDUCATION AND FIELD PLACEMENT 5 FIELD PLACEMENT SETTINGS 5 COUNCIL ON SOCIAL WORK EDUCATION STANDARDS. 5 FIELD PROGRAM DESCRIPTION. 6 Field Instruction Requirements. 6 FOUNDATION YEAR (GENERALIST) PLACEMENT 7 Objectives for Field Work 1 & CONCENTRATION YEAR PLACEMENT. 8 Objectives for Field Work 3 & 4 PDPA... 8 Objectives for Field Work 3 & 4 Family Practice 8 SUMMATIVE EVALUATION PROJECT... 9 Project Description 9 Objectives for the Summative Project.. 9 Summative Project Outline... 9 Additional Information. 10 SELECTION OF FIELD INSTRUCTION SETTINGS AND FIELD INSTRUCTORS 10 Field Setting Criteria 10 Field Instructor Criteria 10 ROLES AND RESPONSIBILITIES.. 11 Student Field Instructor (at the agency). 11 Faculty Field Liaison (field seminar professor) 12 Field Coordinator.. 12 Field Education Coordinator. 12 THE SELECTION OF A FIELD PLACEMENT Overview of Field Placement Selection 13 Field Placement Procedures.. 13 No Offer of Field Placement. 15 EMPLOYER AS FIELD PLACEMENT SITE. 15 EVALUATION COMPONENTS. 16 Evaluation of Student Performance

3 Student Evaluation of Field Placement 16 Student Evaluation of Field Seminar 16 GRADING POLICY.. 17 PLACEMENT DIFFICULTIES. 17 EARLY TERMINATION OF PLACEMENT STUDENT GRIEVANCE PROCEDURE. 18 NON-DISCRIMINATION POLICY.. 19 SEXUAL HARASSMENT 19 DUAL RELATIONSHIPS POLICY.. 19 SAFETY POLICY.. 20 OPERATING POLICIES FOR AUGSBURG FIELD PROGRAM.. 21 Holiday and Vacation Time.. 21 Transportation and Automobile Insurance 21 Student Stipends Professional Liability and Malpractice Insurance Criminal Background Checks.. 22 Field Agency Agreement HIPAA.. 22 NASW Code of Ethics. 23 APPENDICES A Field Practicum Assignment 25 B Learning Agendas 26 C Evaluation of Student Performance Foundation 31 D Evaluation of Student Performance Family Practice.. 46 E Evaluation of Student Performance PDPA 59 F Evaluation of Student Performance Dual Degree (Family Practice).. 73 G Evaluation of Student Performance Dual Degree (PDPA) 88 H Student Evaluation of Field Placement. 102 I Diversity Statement J Safety Checklist 106 3

4 PREFACE To facilitate the success of the field experience for students, field agencies and field instructors, this manual guides MSW field activities at Augsburg College. Students, faculty field liaisons and field agency instructors are invited to review this manual. It should answer most questions pertaining to field placements and will guide the MSW Field Coordinator and the MSW Program Director in making decisions. Included in this manual are policies and procedures related to the Field Placement, as well as relevant forms that have been approved by the Department of Social Work Faculty. 4

5 FIELD WORK EDUCATION AND FIELD PLACEMENT Social work education is not merely classroom based. Through the field experience, we expect that students will be able to demonstrate their aptitude in bridging theory and practice. The foundation of students practice includes: ethical, competent, professional practice problem solving within a systems framework and strengths perspective use of advanced practice theories in family practice or program development, policy and administration settings evaluation of the effectiveness of practice activities an understanding of, and respect for, diverse peoples and cultures responsibility and service to the broader community in the interest of social justice a commitment to oppose oppression. We recognize that the field placement (sometimes called field experience, or field practica), in combination with the field work integrative seminars, is the arena for the application of this philosophy. It is our belief that the collaborative efforts between the student, the field agency, and the MSW program are essential. FIELD PLACEMENT SETTINGS Field Placements are not only the basis for sound social work curriculum, but also are long-remembered. The primary goal of the field faculty at Augsburg is the success of each student in a stimulating and challenging field placement. Our current list of approved field sites includes agencies in the following areas of practice: family and children child welfare mental health crisis intervention senior resources family social policy health and human services corrections and probation public and independent schools youth services hospitals developmental disabilities American Indian family services chronic and persistent mental illness chemical dependency court services immigrant, migrant, refugee services victims of torture faith-based social services neighborhood services COUNCIL ON SOCIAL WORK EDUCATION STANDARDS All activities related to field instruction, like other parts of an MSW education, are governed and monitored by standards established by the Council on Social Work Education (CSWE). The following criteria that guide field placements at Augsburg were developed to adhere to CSWE s Accreditation Standards. 1. The MSW program s Field Coordinator will facilitate the placement of a student in a field agency. The field placement must have a clearly designed educational experience for the student. 5

6 2. The MSW Field Coordinator and the field agency shall engage jointly in selecting field instructors. 3. The faculty field liaison and field instructor will jointly assess the student s ability and progress, but the faculty field liaison will assume responsibility for final decisions on educational matters including final grading. 4. The field placement must provide a qualified social work field instructor who has adequate time for student supervision and adheres to Augsburg s curriculum requirements. 5. The field agency agrees to provide appropriate space, supplies and facilities for the student. 6. The field agency and field instructor must clearly differentiate between expectations for employees and learning assignments for students. 7. The MSW program is responsible for assigning field faculty to teach the field seminars, visit the field agencies, and coordinating and monitoring the field learning assignments. 8. If the student is employed at the same agency as the field placement, the Augsburg MSW Field Coordinator must be notified and approve the placement. See the policy on page 15 related to field placements at employment sites. FIELD PROGRAM DESCRIPTION In an attempt to ensure a quality and successful placement and to adhere to the Council on Social Work Education requirements, the social work department at Augsburg College has developed the following field work requirements for the MSW program. Field Instruction Requirements Field placements occur concurrently with field seminar instruction. In this way, theory and practice learned in the classroom will be applied and reinforced in the field. The student, faculty field liaison and field instructor have the responsibility of negotiating a schedule that will allow the student to complete the required minimum number of hours (420 minimum hours first year and 500 minimum hours concentration year students). The hours must span the length of the field seminars or two trimesters. However, a student may extend field hours past the two trimesters with permission from their field instructor, faculty field liaison and the MSW Field Coordinator. Field placements, however, cannot begin prior to the beginning of the trimester in which the student has registered for field seminar. Students can attend orientation or workshop days prior to the beginning of the trimester but cannot begin their social work practice. The Council on Social Work Education (CSWE) requires that students receive supervision from a field instructor with an MSW degree from an accredited program plus two years of post-graduate professional practice experience. The Minnesota Social Work Licensing Statute mandates that field instructors have a social work license. CSWE does make provisions for task supervisors, as licensed MSWs can be a premium in some agencies. Students must receive a minimum of one hour of supervision per week. Task supervisors may provide day-to-day supervision, however, an MSW must provide at least 2 hours of supervision in a 4-week period. The other two hours can be provided by the task supervisor. Both the MSW field instructor and task supervisor should participate in the student's evaluation process and sign off on the evaluation document. 6

7 An integral part of field experience is the on-campus field seminars, Field Work 1 and 2 and Field Work 3 and 4. These seminars are for-credit courses that meet during the regular class schedule. They integrate theories, knowledge and skills learned in the classroom through discussion of issues encountered in the field experience. Special attention is given to perceptions and attitudes that affect certain groups because of race, gender, sexual orientation, disabilities, cultures and class factors. Students cannot be exempted from a field practicum because of prior life or social work-related experience. There are no exceptions. Students who wish to transfer field instruction credits from an accredited graduate school program from another college or university must make the request in writing to the MSW Director of the Social Work Department. FOUNDATION YEAR (GENERALIST) PLACEMENT The foundation year placement (minimum of 420 hours) is a generalist placement. Such a placement allows the student to utilize the problem solving approach to systematically intervene with individuals, families, or groups drawing upon a range of theories while maintaining a focus on both private issues and social justice concerns. The accompanying integrative field seminar is a full credit course per trimester meeting each class weekend. Students will build practice skills essential to competent generalist practice by taking a skills lab in concert with Field Seminar 1. The student s awareness and respect for professional ethics, and active identification with the profession of social work will be enlarged through the field seminars. This group experience also provides mutual support for the field experience among its members, critical for the professional life of social workers. As with all courses, these seminars are required of students for graduation. Objectives for Field Work 1 and 2: At the end of the course students will be able to: 1. Demonstrate an understanding of human behavior in the social environment theoretical frameworks; 2. Demonstrate an ability to apply the problem-solving process with clients at micro, meso and macro levels of practice; 3. Demonstrate a working knowledge of the field agency and its programs; 4. Exhibit sensitivity to client's race culture/ethnicity, socio-economic class, gender, sexual orientation, and abilities; 5. Demonstrate an ability to apply basic helping skills in working with diverse individuals, families, groups and communities; 6. Demonstrate an awareness of self in regard to personal values and biases as they relate to professional functioning; 7. Demonstrates appropriate use of self in all phases of practice; 8. Demonstrate an ability to communicate professionally both verbally and in writing; 9. Identify and effectively respond to ethical issues in social work practice; 10. Demonstrate an ability to effectively use supervision; 11. Demonstrate an understanding of how to use research in effective practice and policy analysis, and; 12. Demonstrate a beginning capacity to use research skills in evaluating their own practice. 7

8 CONCENTRATION YEAR PLACEMENT Students in their concentration year must satisfactorily complete one field placement (minimum of 500 hours) and Field Work Seminars 3 and 4 during their MSW course of study. Field Work 3 and 4 provide opportunities for advanced, professional experience in a setting that supports the student s chosen concentration. The second year focuses specifically on implementing theory-based strategies for change in both the Family Practice and Program Development and Policy and Administration concentrations. The accompanying integrative field seminar is a half credit course. Students are assigned to the field seminar sections by the field faculty. Students in both concentrations are required to complete a series of written assignments that encourages the linkage of theory and practice. In addition, students are required to complete a practice evaluation in their area of concentration. These projects use case material from their field placements and are completed in the integrative field seminar. Assignments in other courses contribute to the final summative project. Objectives for Field Work 3 and 4 (Program Development, Policy, and Administration) At the end of the course students will be able to: 1. Demonstrate ability to develop strategies within an agency that enhance client empowerment; 2. Demonstrate the ability to use a variety of appropriate theories and skills related to program development, policy and administration; 3. Demonstrate an understanding of social work values and ethics within an agency; 4. Demonstrate an understanding of an organization as a community, including a working knowledge of the agency, its programs and the community; 5. Demonstrate an understanding of agency barriers, e.g., structural hierarchy, institutional racism, gender biases; 6. Demonstrate an understanding of theoretical constructs with strategies for intervention and change within an agency; 7. In program development, demonstrate the ability to utilize a variety of assessment processes effectively and appropriately; 8. Incorporate research processes and findings in macro social work practice; 9. Demonstrate the appropriate use of the professional use of self; 10. Demonstrate ability to generate creativity within colleagues using traditional and non-traditional approaches; 11. Demonstrate an understanding of the process of developing and changing public policy; 12. Demonstrate cultural competency skills in macro practice social work; 13. Demonstrate advanced skills in program evaluation; 14. Demonstrate knowledge and ability to use supervision effectively in macro practice social work; and, 15. Demonstrate an understanding and application of conflict resolution theories, strategies, and methods in macro practice social work. Objectives for Field Work 3 and 4 (Family Practice) At the end of the course students will be able to: 1. Demonstrate knowledge and understanding of a variety of advanced practice theories and models; 2. Apply HBSE theories to an understanding of diverse individuals and families in their social context; 3. Apply one or more advanced practice theories and models; 4. Apply knowledge and understanding of the dynamics of oppression and discrimination to social work practice with diverse individuals, families, and groups; 8

9 5. Accurately utilize a variety of assessment processes to effectively discern and implement appropriate social work practice responses at micro, meso, and macro levels; 6. Apply a variety of intervention processes effectively with individuals, families, and groups; 7. Exhibit sensitivity to client's race culture/ethnicity, socio-economic class, gender, sexual orientation, and abilities; 8. Demonstrate an awareness of self in regard to personal values and biases as they relate to professional functioning; 9. Demonstrates appropriate use of self in all phases of practice; 10. Utilize supervision effectively and appropriately; 11. Develop and maintain effective working relationships with colleagues and other professionals; 12. Demonstrate a working knowledge of the student s placement agency, its programs and community; 13. Incorporate research processes and findings in social work family practice in assessment, intervention and evaluation of their own practice; 14. Identify and effectively respond to ethical issues in social work practice. Project Description SUMMATIVE EVALUATION PROJECT All students will apply knowledge and skills from the foundation and concentration curriculum in completing a project designed to study the efficacy of social work designed interventions. Students will be required to conduct an advanced evaluation project during the first two trimesters of their final year. Projects will be completed in the winter trimester and submitted by the end of the trimester to the Field Seminar instructor. The project must be successfully completed in order to receive a P or passing grade for Integrative Field Seminar 4. Students interested in completing a thesis will enlist an identified faculty, enroll in a Thesis Seminar Elective in the second year spring trimester, and complete the thesis by the end of the final trimester. The thesis is distinct from a project in that the thesis must include an extensive literature review, implications and discussion and reports on more than a single case. Objectives for the Summative Project Students will be able to: 1. Evaluate practice, program, policy, community action, organization, delivery system, or historical events. 2. Empirically measure change processes. 3. Evaluate research findings and apply findings to practice, policy, community action, organization, delivery system, or historical events. 4. Effectively communicate empirically based knowledge. 5. Foster integration of empirically based practice knowledge at the micro, meso and macro levels. 6. Promote development of professional competence so that students have the knowledge and skills to determine the impact of their interventions. Summative Project Outline 1. Introduction 2. Literature review 9

10 3. Background to the client case 4. Description of theory and model being used, including rationale 5. Evaluation method a. Evaluation question b. Design c. Measurement instruments and strategy d. Data analysis 6. Results 7. Discussion and summary Additional Information: 1. The faculty instructor for Field 3 and 4 serves as project advisor to follow students through evaluation. 2. The final project is to be submitted to the project advisor. 3. The project is due at the end of the winter trimester, with a possible extension to the end of the spring trimester. No grade for Field 4 is given until the Summative Project is successfully completed. SELECTION OF FIELD INSTRUCTION SETTINGS AND FIELD INSTRUCTORS Field Setting Criteria 1. Must have a sound community reputation and a responsible administration, an active commitment to social justice and social change, and provide services related to the needs of its service community; 2. Must provide evidence of willingness and capacity to provide for an advanced student placement in terms of physical resources, receptivity of staff to student learning and growth, and the designated Field Instructor must be qualified per the Field Instructor criteria; 3. Must conceive of the student placement in a manner sufficient to provide the student(s) with a breadth and depth of experience necessary to engage the theories of social work practice, enhancing the students opportunity for the development of the advanced professional; 4. Must demonstrate the ability to provide students with exposure to cultural, racial, gender, disability, class and sexual orientation diversity among its clients and client issues; 5. Must be free of sanctions imposed by the NASW, and other professional organizations and governmental agencies; 6. Must provide staff as field instructors with sufficient time and resources necessary to perform the required student instruction and supervision of a minimum of 1 hour per week per student; 7. Must provide appropriate student work space and reimbursement for expenses based on a policy that is consistent with the agency s policy for regular employee; 8. Must allow student opportunity to evaluate their practice. 10

11 Field Instructor Criteria Field instructors must have an MSW degree from an accredited program plus two years of post-graduate professional practice experience. The field instructor must be licensed. (Refer to pg. 6 for more information.) The field instructor must demonstrate a positive identification and commitment to the values of the social work profession and an appreciation for a graduate social work education. The field instructor must evidence competence in their practice skills sufficient to support their role as field instructor. The field agency must make an adjustment in the work assignments of the field instructor to allow for sufficient time for the tasks of a field instructor. In rare instances, the requirement of an MSW degree from an accredited program may be waived for the field instructor - particularly when the agency is serving a diverse new population, developing a new area of social work practice, located in a rural area, or the field instructor was licensed by the Minnesota Social Work Licensing Board through the grandparent clause. In such cases, field instructors with advanced degrees in related fields may be approved by the MSW Field Coordinator. The student may not commit to the placement until the MSW Field Coordinator has spoken to the prospective field instructor and reviewed his/her resume and approved the supervision arrangement. ROLES AND RESPONSIBILITIES The field agency provides the contextual learning environment for students. The student learning experience is a collaborative effort with the student, field instructor, faculty field liaison and MSW Field Coordinator. Following are the responsibilities of students, field agency and instructor, faculty field liaison and field coordinator for the field experience: Student 1. Adhere to the requirements of the Handbook and class syllabi; 2. Attend student field orientation, consult with faculty including MSW Field Coordinator, in process of decision-making regarding selection of a potential field setting, interview with potential field instructors regarding the placement, and submit appropriate paperwork; 3. Develop a learning agenda in consultation with the field instructor and field seminar; 4. Adhere to the principles and ethics of the social work profession, as well as the policies and procedures of the agency; 5. Follow through on all assignments of the agency, demonstrating appropriate initiative and requesting assistance when needed; 6. Attend the field work seminars, completing assignments in a timely manner, respecting and participating actively, responsibly and with confidentiality (missing more than 2 in the two trimester sequence will result in a No Pass grade); 7. Seek feedback on professional actions and judgments from field instructor, co-workers, and peers; 8. Evaluate the agency and the field seminar at the end of the placement. Field Instructor (at the agency) 1. Provide student(s) a minimum of one hour individual regular conference time weekly; with permission from MSW Field Coordinator, Task Supervisor can assume 2 hours of field instruction per month; 11

12 2. Arrange for agency to provide for student(s) office space, desk space, necessary privacy for interviewing, adequate recording facilities, mileage and other incidental job-connected expenses consistent with agency policy for regular employees; 3. Provide an overview orientation of the agency to the student(s) which includes its major functions; 4. Clarify professional liability and insurance coverage for student(s); 5. Define specific student(s) roles and responsibilities within the agency; 6. Assist student(s) in becoming a part of the agency including attendance at and participation in staff, board, and community meetings; 7. Share knowledge and teach skills necessary for student(s) to carry out duties of the position, and supervise completion of assignments according to agency and professional standards; 8. Facilitate the development of the student s ability to link theory to practice; 9. Provide student(s) duties and responsibilities of increasing difficulty, challenge and autonomy as appropriate and as student(s) grows in skills, knowledge and practice ability; 10. Facilitate students evaluation of their practice; 11. Evaluate student's abilities and progress, recommend a grade, and verify completion of student hours in the field; 12. Participate with student and Field Faculty Liaison in field evaluation visits (minimum of 3 visits per year); 13. Attend new field instructors' orientation; 14. Keep faculty field liaison informed of any concerns, issues or problems in relation to the student's field experience. Faculty Field Liaison (field seminar professor) 1. Confer with field instructor and student at the field agency at least three times per two trimesters, to establish learning agenda and conduct mid-term and final student evaluations; 2. Review objectives for the field learning agenda ensuring that it reflects theories and methods presented in the classroom and addresses the development of advanced social work practice skills; 3. Conduct field seminar classes; 4. Supervise completion of the summative project assignment; 5. Be available to field students and field instructors for consultation; 6. Assign and grade field seminar assignments; 7. Assign field grades. Field Coordinator 1. Develop placement sites; 2. Inform students of placement requirements and assist them in obtaining a placement; 3. Maintain oversight of student placements; 4. Respond to student, field instructor and faculty field liaisons requests; 5. Maintain updated field materials. Field Education Coordinator 1. Plan field orientations and CEU workshops for field instructors; 2. Plan and implement the field research program; 3. Plan the field appreciation luncheon; 4. Recruit members for and convene the Field Advisory Committee annually; 5. Provide support to MSW and BSW Coordinators as needed. 12

13 THE SELECTION OF A FIELD PLACEMENT Students will be provided a list of approved agencies from which they may select a field placement. Should the student consider an agency not on the Augsburg Field Placement list, the student s proposed placement must be discussed with the MSW Field Coordinator prior to the student or field agency making any arrangements or commitments. Overview of Field Placement Selection Students are required to attend the student field orientation prior to selecting a field placement. This session contains valuable information that assists students avoid costly and time-consuming problems. Students will receive written notification of the meeting in the MSW NewsNotes distributed each class weekend. The process for selecting a field placement that begins in the fall of any academic year is completed cooperatively and in conjunction with the University of Minnesota and St. Catherine s Schools of Social Work the previous spring. Because of this, it is important to attend the field orientation and complete the necessary paperwork promptly. Not adhering to the guidelines or timelines may significantly restrict your field placement opportunities. There are several opportunities throughout the process to consult with the MSW Field Coordinator. If you have questions or concerns, please consult with the MSW Field Coordinator sooner rather than later. Because the faculty person assigned field coordination duties has other teaching and academic responsibilities, s/he may not be able to respond at a moment s notice. Field Placement Procedures 1. Attend the student field orientation session. If the student cannot attend, it is the student s responsibility to alert the MSW Field Coordinator and schedule another time to meet. 2. Attend the spring field fair jointly sponsored by the University of Minnesota and Augsburg College if seeking a metropolitan area placement. Students will receive notification of the date, time and place at the field orientation. 3. Consult approved list of MSW field placements for Augsburg students. If the agencies on the list do not meet the student s needs and/or the student has another possible placement idea, contact the MSW Field Coordinator. This step must be taken prior to the student contacting the desired field agency or field instructor. 4. Students should select agencies to interview that will support their personal and professional goals. Second year students must select a field placement within their concentration. Students should relate to the field agencies in a conscientious manner as they are not only representing themselves, but Augsburg College. 5. Arrange an interview with the field placement supervisor. Note that field placement interviews for fall are held in conjunction with the University of Minnesota and St. Catherine s in the prior spring. There are restrictions on what dates contact can begin and end with field agencies. Students will receive information from the MSW Field Coordinator alerting them to the interview date span. Field agencies are aware of these guidelines and not adhering to them may adversely 13

14 affect the student s chances of acceptance since field agencies have asked for these date restrictions to limit their inconvenience. 6. Students should arrange an appointment with the agencies of interest. Remember, sending a cover letter and resume may be as effective as a telephone call. An interview with the potential field instructor might include: 1) student and field instructor expectations; 2) specific student assignments and tasks in the field placement; 3) time commitment and possible schedule; 4) amount and type of supervision by the field instructor; and, 5) how well the placement can support the student s professional growth and development. 7. Once all interview(s) have been completed, the form entitled AGENCY CHOICE FOR MSW STUDENT PLACEMENTS (distributed at field orientation) must be completed by the student and returned to the Augsburg MSW Field Coordinator. Shortly after the form s due date, the field directors at Augsburg, the University of Minnesota and St. Catherine s meet to match the students agency choice to the agency s choice. 8. Once the matches have been made: a) students with a match will be alerted to their field placement assignment via ; OR b) students without a match will receive written notification from the MSW Field Coordinator who will also alert students to agencies that still want students. 9. Once the field instructor, student and MSW Field Coordinator have agreed to a field placement, all students are required to complete the form entitled FIELD PRACTICUM ASSIGNMENT sheet (see Appendix A). The completion of this sheet will formalize the student s intent to accept a field placement at the particular field agency. If problems arise and the student cannot adhere to this agreement, the student must contact the Augsburg MSW Field Coordinator and Field Instructor as soon as possible. 10. Field placements must be secured prior to the beginning of the trimester in which the student is enrolled in Field Seminar 1 & 2 or 3 & Securing a field placement cannot be insured by the Field Coordinator or the Augsburg s MSW program. If a placement cannot be secured by a student, it may/will affect their continuation in the MSW program. Although this process may seem cumbersome, experience shows that following these procedures and adhering to pertinent dates makes the student s life less harried, the placement process more enjoyable and enhances the students chances of securing an educationally sound placement. There are plenty of field agency sites in the metropolitan area. Some field agencies are very popular with students and receive dozens of student inquiries and applications. Practically speaking, students with a greater amount of diverse practice and life experience often have the best chance of obtaining the placements they desire. It is recommended students interview at enough agencies to optimize the possibility of a match. The field coordinator does not, and cannot, guarantee a particular agency or placement type. In any given year, a student may not get placed at a preferred site. 14

15 No Offer of Field Placement Field Agencies have the right to refuse a student based on their criminal background check. If a student is not offered a placement at any agency, the student will be referred to the MSW Director. A student cannot obtain the MSW degree without completion of the requisite number of field hours at an approved field placement site. EMPLOYER AS FIELD PLACEMENT SITE One of the goals of the Augsburg MSW Program is to offer the student a graduate experience that broadens their knowledge-base and breadth of experience. To achieve this goal, we recommend students choose field placements at agencies other than one in which they may be an employee. That said, some students wish to be placed at their agency of employment. The following guidelines have been adopted to facilitate this circumstance. Agency responsibilities: 1. Agency to provide educationally focused learning opportunities, roles and responsibilities that are different from the student s regular job. 2. Student s assignments must differ from those associated with employment. 3. Student must be given time from regular work duties to meet requirements of learning contract. 4. Evaluation of student s field practicum is the responsibility of Agency Field Instructor and Faculty Field Liaison. 5. Evaluation of student s performance as agency employee is responsibility of agency administration. 6. Agency Field Instructor (one who supervises and evaluates practicum) must not be a peer, a close, personal friend and must be someone other than workplace supervisor (one who evaluates work performance). 7. Student must work one year in the agency prior to requesting a field placement in the setting. 8. Agency and field instructor are expected to meet the same criteria as is laid out in the MSW Field Work Manual. Student responsibilities: 1. To submit a signed proposal which includes: a) a current job description and a description of roles and responsibilities during the proposed internship; b) names of current employment supervisor and proposed field instructor; c) current employment hours and proposed internship hours; d) address of employment and internship locations; e) description of population served in employment and field placement; f) a declaration (and reassurance) that clients served in employment are different than those served in the internship. Augsburg College responsibilities: 1. To monitor and evaluate practicum to maintain focused learning contract. 2. Ongoing clarification regarding differences between work and practicum assignments. 15

16 If you wish to have your place of employment be the same as your field work placement, you must submit a detailed proposal (see student responsibilities above) which shows how each of the criteria will be met. The proposal must be dated and include the approval signatures of the following: Agency Executive Director Agency Field Instructor Augsburg Field Coordinator Evaluation of Student Performance EVALUATION COMPONENTS At its best, the evaluation of the student is an ongoing and dynamic process wherein the student and field instructor meet regularly for feedback and analysis of the student practice. The faculty field liaison has regular contact with the student in the field seminar and has formal contact with the student and field instructor three times. Although other activities may take place, the primary goal of the first meeting is to formalize the learning agenda which contains the learning objectives. The other two meetings between the student, field instructor and faculty field liaison coincide with the mid-term and final evaluation of the student. The evaluation of the student is based on the objectives within the learning agenda (see Appendix B), the student field evaluation instrument (see Appendices C, D, E & F for Foundation, Family Practice, Family Practice Dual Degree, and Program Development, Policy & Administration, respectively), and completion of assignments in the field seminar. The Field Evaluation Form provides feedback from the field instructor, in consultation with the student, regarding how well the student has done by the end of the term and to what degree objectives have been attained. Students Field Evaluation Forms submitted as part of the required field instruction are placed in the student s permanent record and become the property of the social work department of Augsburg College. Student records are open only to the student and to the faculty members for educational purposes. No material may be taken or used from the student s file unless there is written permission from the student. Student Evaluation of Field Placement To provide feedback to both the field instructor and Augsburg s field staff, students are expected to complete an evaluation of their field agency at the end of their placement and after the completion of their final evaluation (see Appendix G). The evaluation of the field agency is placed in the agency file in the Augsburg MSW Office and is the property of Augsburg s social work program. The agency file may be read by social work faculty only. Student Evaluation of Field Seminar At the end of each trimester course, evaluations of the field seminar are available to the students on-line. Students are asked to evaluate the field seminar and instructor. The student responses regarding the field seminar and instructor are aggregated and distributed to the Chair of the Social Work Department and the individual field faculty for review in the next trimester. 16

17 GRADING POLICY Field seminar grades are the responsibility of the faculty field liaison. Field instructors complete an evaluation form for each student at the mid-point and end of field placement on which they recommend a pass or no credit grade. The field faculty then takes the field instructor s recommendation into consideration in determining the student s final grade. The final grades for the field seminars are based upon the numeric grade earned in the field seminar course and successful completion of the field practicum. The following represents the criteria for grading: 4.0 Assignments reflect an in-depth knowledge and understanding of the course material, present creative or innovative ideas and conceptualizations, utilize extensive use of references that reflect either depth or scope in assembling ideas or concepts and reach a high level of critical analysis. However, the assignment reaches beyond analysis into application, prediction or theorizing. Here the student presents ideas or concepts worthy of further consideration, debate and/or publication. 3.5 Assignments go beyond the minimum requirements of the assignment. The student demonstrates a thorough knowledge and understanding of the topic, draws on a wide range of references effectively, and engages in analysis of the topic that reflects the ability to critique the ideas. The content is best characterized as analytical. 3.0 Meets the minimum requirements for the successful completion of the assignment. The student has sufficiently dealt with the question or purpose of the assignment, demonstrates a minimum knowledge and understanding of the topic and has made adequate use of references. The content of the assignment is best characterized as descriptive. X Given by the instructor to indicate that the study is extended. A final grade will be issued at the end of the term in which the work is completed and evaluated (but not longer than one year). N I No credit; does not meet minimum passing standard; student referred to MSW Director for Level III review. Incomplete grade given in case where student is unable to complete course requirements for reasons beyond the student s control. To receive an incomplete, a student must complete a petition and return it to instructor prior to the end of the course. PLACEMENT DIFFICULTIES If a problem develops in the field placement, the student and field instructor are encouraged to speak to each other regarding the concerns. If the student does not feel comfortable speaking to her/his field instructor, the concern should be raised with the faculty field liaison and/or in the field seminar group. If the problem is not resolved to the student s satisfaction, the faculty field liaison should schedule a meeting with the field instructor and student. The faculty field liaison should alert the MSW Field Coordinator to the concern and upcoming meeting in writing. At the meeting, a plan regarding how to resolve the issue should be devised, written out and approved by the field instructor, student and faculty field liaison. If the issue cannot be resolved, the MSW Field Coordinator will become involved. A student may not discontinue a placement without following the above steps unless the concern is sexual harassment or discrimination. In that case, the field manual steps for those issues should be followed (see those sections below). 17

18 EARLY TERMINATION OF PLACEMENT If field placement difficulties cannot be resolved, students and/or field instructors can submit a request for an early termination of placement to the MSW Field Coordinator. This request should describe the reason(s) for the request and the steps taken to resolve the issue. Unless the student has violated the Social Work Code of Ethics, the Field staff will review the request and communicate one of two decisions to the agency and student: 1) the student can seek a new placement; or 2) efforts to resolve the problem will be continued with the Field Faculty Liaison, Field Instructor and student. If the student has violated the Social Work Code of Ethics, the MSW Field Coordinator will forward the information to the Chair of the Department for review. Because the goal of a field internship is the successful completion of a field placement, the student may be required to complete the total number of hours at the new placement. Thus, students should not assume that they can credit the hours spent in the terminated field placement to the next. STUDENT GRIEVANCE PROCEDURE 1. In the case of dissatisfaction related to field supervision or behavior of field colleagues, the student has the right and responsibility to bring the grievance directly to the faculty field liaison, who is to give proper consideration of the matter and to involve the MSW Field Coordinator as appropriate. The student may also wish to consult with her or his academic advisor. 2. If the grievance is not resolved to the satisfaction of the student, with the help of the academic advisor, she or he may present the grievance directly to the MSW Director and the MSW Field Coordinator who then will confer with the student and the faculty field liaison and the field instructor. The student has the right to invite a representative to participate in the conference. 3. If a grievance is between a student and the MSW Field Coordinator, the student should bring the grievance directly to the MSW Field Coordinator. If satisfaction is not attained, or if the student is not comfortable bringing it directly to the MSW Field Coordinator, the student may bring the grievance to the MSW Program Director. If satisfaction is still not attained, the student may bring the grievance to the Social Work Department Chair. 4. If after exhausting the above remedies the matter has not been resolved, the final recourse available to the student is to take the matter to the Dean of Students at Augsburg College. See the Augsburg Student Guide for information on the College s appeal process at If a student is considering filing a formal grievance related to field supervision or behavior of field colleagues, the student should discuss their concerns first with their faculty field liaison, MSW Some examples of disputes that might be salient to field are: 1) awarding a grade inconsistent with a student s performance; 2) faculty frequently late or missing class without mutually agreeable rescheduling; 3) failure to provide a syllabus or course objectives; 4) failing to schedule or keep field appointments. 18

19 NON-DISCRIMINATION POLICY It is the policy of Augsburg College not to discriminate on the basis of race, creed, religion, sexual or affectional preference, national or ethnic origin, age, marital status, sex, status with regard to public assistance, or disability as required by Title IX of the 1972 Education Amendments or Section 504 of the Rehabilitation Act of 1973, as amended, in its admissions policies, education programs, activities and employment practices. The Department of Social Work complies with this college policy and has developed its own policy on racial, ethnic and cultural diversity (see Appendix H). This commitment extends to the selection of field sites. Field agencies are expected to not tolerate any form of discrimination by any agency employee or representative of the student. SEXUAL HARASSMENT POLICY Augsburg College has adopted a Sexual Harassment Policy which is delineated in the Student Guide. The Student Guide outlines the policy, how to recognize a sexual harassment situation, options for resolving the situation and ways to confront the situation, as well as a sexual harassment reporting process. While Augsburg has an official policy, it is recommended that agencies in which students are placed also have policies and procedures that apply to students. It should not be assumed by the Field Instructor that policies and procedures that apply to employees will necessarily apply to students. Agencies in which Augsburg students are placed shall not tolerate any form of sexual harassment of students by any agency employee or representative. Augsburg faculty and staff are obligated to report allegations of sexual harassment to an Investigating Office at Augsburg College. Although definitions of sexual harassment can be broad, a person commits sexual harassment when s/he: subjects a student to unwanted sexual attention; or attempts to coerce a student into a sexual relationship; or indicates that sexual favors are a condition for participation in an practicum; or indicates that sexual favors may enter into the performance evaluation; or engages in conduct of a sexual nature which has the purpose or effect of unreasonably interfering with a student s performance or creating an intimidating, hostile, or offensive working or learning environment. DUAL RELATIONSHIPS POLICY Social workers who function as educators or field instructors for students should not engage in any dual or multiple relationships with students in which there is a risk of exploitation or potential harm to the student. Social work educators and field instructors are responsible for setting clear, appropriate, and culturally sensitive boundaries. (Standard 3.02(d), NASW Code of Ethics). To best achieve students learning goals, avoid conflicts of interest and comply with the NASW Code of Ethics, field instructors should not enter into dual relationships with field students that could compromise the student s development or an objective assessment of the student s work. As stated in the NASW Code, it is the responsibility of the field instructor to establish and maintain appropriate boundaries. 19

20 Certainly any form of sexual or close, personal relationship between a field instructor and a student is forbidden. Additionally, field instructors cannot be a family member, personal friend, a former or current client or helping professional to the student. However, there are other examples that field instructors may want to consider, e.g. entering into business or financial arrangement, excessive socializing with the student, etc. The field faculty liaisons or MSW Field Coordinator are available for consultation if the field instructor or student has questions about the boundaries of their relationship. Furthermore, it is the responsibility of the field instructor to notify the field faculty liaisons or MSW Field Coordinator if a dual relationship develops and replacement or other alternatives need to be considered. When the placement occurs, the student and proposed field instructor have the duty to disclose whether there has been an existing relationship and the nature of it. The MSW Field Coordinator has the duty to assess whether a field instructor/student match is appropriate given the prior relationship. Placements will be avoided if the: 1. supervision is to be provided by a family member, friend, former or current client or helping professional; 2. field instruction is to be provided by current supervisor at the employment site; 3. student was formerly employed at the agency; 4. field instructor supervised the student in a previous employment or field placement; 5. placement is in an agency where the student or family member is or has been a client; 6. placement is deemed by the MSW Field Coordinator to not be appropriate. SAFETY POLICY Student safety during the field practicum is a foundational requirement in which the social work department, field agency, and student all share responsibility. The Department of Social Work has developed field safety policies that anticipate risk and require planning and preparation by the MSW program director and field coordinator, faculty field liaisons, agency field instructors/task supervisors, and students. We outline the specific responsibilities for each party below. MSW Program Director and Field Coordinator 1. The MSW program director and field coordinator will post online, a field safety PowerPoint for prospective field students each fall term. Faculty field liaisons and agency supervisors are invited but not required to review this material online. 2. The MSW program director and field coordinator develop a field safety checklist, which is distributed to students, faculty liaisons, and field supervisors via the field manual. This checklist includes minimum safety requirements and recommendations. 3. The MSW field coordinator monitors agency and student compliance with safety related policies in cooperation with the faculty field liaisons. 4. The MSW program director will ensure that safety content is included in practice method courses. Faculty Field Liaison 1. The faculty field liaison supports and reviews student compliance with field agency safety policies through routine and emergency contacts with the field agency and student. 2. The faculty field liaison considers field safety in developing field seminar assignments and discussions, and insures that safety is included on each student s field learning agenda. 20

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