INSTRUCTOR. Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries

Transcription

1 Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries INSTRUCTOR M A N U A L Florida Department of Environmental Protection A Florida-Friendly Landscaping Publication Updated 9/26/16

2 Foreword Since 2002, more than 24,000 landscape and lawn care professionals have been certified in the Green Industries Best Management Practices training program. It has grown from a strictly voluntary education project, freely taught by almost anyone who had themselves completed the course, to a formal training recognized statewide and conducted by industry, government and university representatives. Much of its success is due to the relevance of the subject matter. Over the last two decades thousands of acres of formerly open lands in Florida have been converted to urban areas. With this conversion and the increase of impervious surfaces, water quality protection has become a focus of local governments. In addition, the federal Clean Water Act and various state laws are also bringing additional attention to water quality issues. Within urban areas, green spaces such as pocket parks, yards, and medians have become the last bastion of green space, which provide water quality protection. These areas filter runoff, provide habitat, and naturally cool urban areas. It is primarily the landscape professional who is caring for these treasured green spaces that ensures the delivery of benefits associated with Florida-friendly landscaping. Through proper plant selection, fertilization, irrigation, and pesticide application, it is possible to maintain an attractive landscape that protects and conserves water and ultimately improves the quality of our lives. In 2008, the Florida Department of Environmental Protection (FDEP) Nonpoint Source Management Section released a revised version of the Green Industries Best Management Practices manual to update practitioners on new laws, research and products. FDEP also gave the program a new title: Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries. The Green Industries manual provides the information and framework, based on the best available science, to educate landscape professionals. The role of the landscape professional is critically important in protecting Florida s water resources. It is the department s hope that you as a landscape professional will take your role seriously and provide leadership to the next generation of professional landscapers. Jerry Brooks, Director Division of Environmental Assessment & Restoration Florida Department of Environmental Protection GI-BMP Instructor Manual Last update 2/10/2016 Page 1

3 Acknowledgements The Florida Department of Environmental Protection would like to acknowledge the efforts of: Mike Thomas, Nonpoint Source Management Section, Tabitha W. Stadler, Rookery Bay National Estuarine Research Reserve and Don Rainey, University of Florida Institute of Food and Agricultural Sciences for invaluable insight and guidance which was provided to complete this manual; Claudia McLeroy, Guana-Tolamato Matanzas National Estuarine Research Reserve, Hector Guillont, Apalachicola, National Estuarine Research Reserve, as well as the University of Florida Institute of Food and Agricultural Sciences Florida-Friendly Landscaping team, Esen Momol, Don Rainey and CJ Bain, along with several other IFAS Extension personnel, and the officers and members of the Florida Pest Management Association, Certified Pest Control Operators Association of Florida, the Florida Turfgrass Association, the Landscape Maintenance Association, and the Florida Nursery, Growers, and Landscapers Association for their review and comments. This manual was originally written and produced by Alberto Chavez, updates and additional content by Misty Snyder, Rookery Bay National Estuarine Research Reserve, Florida Department of Environmental Protection s Florida Coastal Office. Dedication This manual is dedicated to the many instructors who devote their time and talents to train landscaping professionals on water protection skills. Also to the thousands of participants who have decided to implement best management practices to make Florida-Friendly Landscaping the standard of success. GI-BMP Instructor Manual Last update 2/10/2016 Page 2

4 Table of Contents Section 1: GI-BMP Program Introduction The Role of the GI-BMP Instructor Background Program Overview Program Administration Limited Certification for Urban Landscape Commercial Fertilizer Section 2: Becoming a GI-BMP Certified Instructor Certified Instructors Eligibility Earning Instructor Certification Maintaining Instructor Certification Instructor Compensation Class and Instructor Evaluation Instructor Certification Revocation Senior Instructors Understanding your Audience Training Techniques Section 3: Organizing and Delivering an In-Person GI-BMP Class Organizing In-Person Trainings GI-BMP Websites GI-BMP Instructor Resources Site Customer Service Training Facility and Room Additional Instructors Scheduling Classes Class Size Class Language Special Cases Illiteracy Managing Attendance Class Fees Preparing the Class Materials Instructor Packet Checking for Updates GI-BMP PowerPoint Presentations Additional Content IT Hardware and Software Promoting and Advertising Classes Signing up for Continuing Education Units Steps Towards Managing a Successful GI-BMP Class Sign-In Introducing a GI-BMP Class Training Records Proctoring the Test Conducting a Review Before the Test Conducting the Class Survey Delivering Continuing Education Units GI-BMP Instructor Manual Last update 2/10/2016 Page 3

5 3.29 Processing Documents Section 4: Understanding the Training Modules Lesson Plans Training Objectives Teaching Notes Lesson Plan: Module 1, Introduction Lesson Plan: Module 2, Overview Lesson Plan: Module 3, Lawn and Landscape Lesson Plan: Module 4, Irrigation Lesson Plan: Module 5, Fertilizer Lesson Plan: Module 6, Pesticides Appendix Acronyms 2. GI-BMP Key Contacts 3. GI-BMP Agenda 4. RULE 5E-1.003(2) Labeling Requirements for Urban Turf Fertilizers 5. Florida-Friendly Landscaping Program 6. GI-BMP Organizational Structure 7. Application for Limited Certification for Urban Landscape Commercial Fertilizer 8. GI-BMP Instructor Program Application Form 9. GI-BMP Instructor Evaluation Form 10. Guidelines to Complete Co-training 11. GI-BMP Co-Training Participant Evaluation Form 12. Instructor Update Information Form 13. Training Provider Evaluation Form 14. GI-BMP Senior Instructor Criteria and Guidelines 15. FDACS CEU Provider Application 16. FDACS Request for Granting Continuing Education Units (CEUs) 17. Steps Towards a Successful GI-BMP Class 18. GI-BMP Sign-In Sheet 19. GI-BMP Training Record [English] 20. GI-BMP Training Record [Spanish] 21. GI-BMP Class Evaluation Survey 22. GI-BMP Class Transmittal Form 23. Thirty-Day Notice Waiver Request Form 24. How to Take an Online GI-BMP Class 25. GI-BMP Certification Test Voucher 26. DVD Training 27. Instructions for Test 28. Instructor Resource CD and New Login Instructions GI-BMP Instructor Manual Last update 2/10/2016 Page 4

6 Section 1: GI-BMP Program By the end of this section you will be able to: Illustrate the program s history Define Florida-Friendly Landscaping Describe the structure of the GI-BMP Program Explain how to obtain a Limited Certification for Urban Landscape Commercial Fertilizer 1.1 Introduction The GI-BMP Instructor Manual is a component of the Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries (GI-BMP) program. It has two main purposes: 1) it contains the GI-BMP program s official concepts, guidelines and standards; and 2) it provides instructors with directions, tools and tips on how to deliver the GI-BMP training in-person effectively. This manual should be used as a guide to assist certified instructors with organizing and delivering GI-BMP classes. The quality of the instruction and materials dictate the success of all education efforts. Maintaining a high quality is especially important for the GI-BMP program, which is delivered throughout Florida by instructors from diverse backgrounds and locations representing the Florida Department of Environmental Protection (FDEP), University of Florida s Institute of Food and Agricultural Sciences (UF/IFAS), other state agencies, organizations and local governments, and industry. To assure that trainings meet FDEP standards and the GI-BMP program objectives, instructors are required to carefully follow the methodology documented in this manual. The GI-BMP Instructor Manual was developed by the Rookery Bay National Estuarine Research Reserve (RBNERR) Coastal Training Program (CTP) under the direction of and in collaboration with the FDEP Nonpoint Source Management Section (NPSMS) and University of Florida Institute of Food and Agricultural Sciences (UF/IFAS) Florida-Friendly Landscaping Program (FFL). For a copy of this manual visit: For more information about the GI-BMP program please visit: Suggestions or comments are always welcomed, as are new instructors! GI-BMP Instructor Manual Last update 2/10/2016 Page 5

7 1.2 The Role of the GI-BMP Instructor Certified GI-BMP instructors can organize and deliver GI-BMP classes and proctor the GI-BMP certification test. Instructors are required to teach classes and submit completed class forms and tests to the GI-BMP State Office according to the guidelines described in this manual. Instructors are instrumental in the protection of Florida s water resources by assuming the social and environmental responsibility of training professionals on how to implement these critical practices. The cooperation, technical expertise and dedication of the GI-BMP instructors, are what makes this certification program an effective alternative to reduce nonpoint source pollution. 1.3 Background Nonpoint Source Pollution Nonpoint source pollution (NPSP), unlike pollution from industrial and sewage treatment plants, comes from many diffuse sources. NPSP is caused by rainfall moving over and through the ground. As the water moves by gravity over the path of least resistance, it transports pollutants, depositing them into lakes, rivers, wetlands, coastal waters, and even into underground sources of drinking water. These pollutants include excess fertilizers, herbicides, insecticides from agricultural lands and residential areas, oil, grease, toxic chemicals, sediment from construction sites and eroding stream banks, bacteria and nutrients from livestock, pet waste and faulty septic systems, to name a few. In Florida, urban nutrient runoff and leaching are significant causes of water pollution. High levels of nitrogen and phosphorus, a common problem in Florida waters, can have devastating impacts on the coastal ecology. Runoff Runoff is the water flow which occurs when water from rain or other sources flows over the land. Runoff is a major cause of nonpoint source pollution. Leaching Leaching is the downward movement of nutrients in the soil profile caused by percolated water from the rain, irrigation or other sources. Nutrients leached below the rooting zone of the vegetation are lost and can contribute to groundwater contamination. Hydromodification and atmospheric deposition are also sources of nonpoint source pollution. Hydromodification refers to manmade changes in the natural physical structure of a waterbody and/or its natural function through channelization, channel modification, dams, and streambank and shoreline erosion. These changes can alter the natural flow of water, increase sedimentation, raise water temperature, lower dissolved oxygen levels, degrade aquatic habitat structure, diminish aquatic populations, and decrease water quality. Eventually this results in economic, social and health impacts on humans. Atmospheric deposition occurs when pollutants are transferred from the air to the earth's surface. GI-BMP Instructor Manual Last update 2/10/2016 Page 6

8 Water Quality Regulation in the United States The first major U.S. law to address water pollution was the Federal Water Pollution Control Act of In 1972, increased public awareness and concern for controlling water pollution led to a considerable revision of this law. The resulting amendments were adopted in 1977, and since that time, this law is commonly known as the Clean Water Act (CWA), which is administered by the U.S. Environmental Protection Agency. Highlights of the CWA include: Established the basic structure for regulating pollutant discharges into the waters of the United States. Provided water quality standards for contaminants in surface waters. Regulated pollutant discharges from point sources (i.e. factories, power plants, other). Directed funding to the construction of sewage treatment plants. Recognized the need to incorporate nonpoint source pollution in planning. In 1972, EPA introduced the National Pollutant Discharge Elimination System (NPDES) to control the discharge of point sources into waters of the United States. Point sources are discrete conveyances such as pipes or man-made ditches. Individual homes that are connected to a municipal system or that use a septic tank generally do not have a surface discharge, and therefore, do not need a NPDES permit; however, industrial, municipal, and other facilities must obtain permits if their discharges go directly to surface waters. It is likely that your city or county maintains a NPDES permit. In the same year, EPA introduced the Total Maximum Daily Load (TMDL) program. A TMDL is a calculation of the maximum amount of a pollutant that a waterbody can receive and still meet water quality standards set by states, local governments and Indian tribes. The CWA requires states to submit a list of impaired bodies of water that do not meet applicable water quality standards after implementation of technology-based effluent limitations and establish TMDLs for these waters. By law, EPA must approve TMDL lists established by states, local governments, and tribes. If a submission is inadequate, EPA must establish the TMDL list. The CWA also provides the statutory basis for state water quality standards programs. The regulatory requirements governing these are published in the Code of Federal Regulations. States are responsible for reviewing, establishing, and revising water quality standards. Water Quality Regulation and urban BMPs in Florida In the 1960s, environmental protection in Florida was a shared responsibility between the Board of Trustees of the Internal Improvement Trust Fund (state lands, including shores, beaches, wetlands, and water bodies), the Department of Health (sewage treatment, drinking water quality), the Department of Natural Resources (state parks and recreation areas), and the Game and Freshwater Fish Commission (hunting and fishing). GI-BMP Instructor Manual Last update 2/10/2016 Page 7

9 In the early 1970s, the Florida Department of Environmental Regulation was created to maintain the quality of the state's air and water, manage shorelines and wetlands, and supervise the five Water Management Districts (WMD) that were established in The first State stormwater discharge permitting rule was implemented by the FDER in This rule required a stormwater permit for all new stormwater discharges and for modifications to existing discharges if flows or pollutant loading increased. Subsequently, the stormwater rule was established as a technology-based program that relied upon the implementation of Best Management Practices designed to achieve a specific level of treatment or performance standards. A more extensive reorganization of Florida s environmental programs took place in the mid- 1990s when the Department of Environmental Regulation merged with the Department of Natural Resources, to create the current Florida Department of Environmental Protection (FDEP). In 1999, the Florida Legislature enacted the Watershed Restoration Act (Section F.S.), which directs the FDEP to scientifically evaluate the quality of Florida s surface waters and promote the mechanisms necessary to clean up pollution. The Act was created specifically to implement the federal TMDL program. FDEP is currently in the process of establishing the loads for the EPA approved list and continues adding Florida water bodies that require protection. This Act further provides that FDEP may develop Basin Management Action Plans to assist in the implementation of the adopted TMDLs, and it directs FDEP to develop voluntary BMPs for non-agricultural nonpoint sources. Best Management Practice According to Section of the Florida Statutes (F.S.), best management practice means a practice or combination of practices determined by the coordinating agencies, based on research, field-testing, and expert review, to be the most effective and practicable on-location means, including economic and technological considerations, for improving water quality in agricultural and urban discharges. In October 2000, EPA authorized the FDEP to implement the NPDES stormwater permitting program in Florida (except on sovereign Indian lands). FDEP's authority to administer the NPDES program is set forth in Section F.S. Florida s surface water quality standards system is published in Chapter of the Florida Administrative Code. The components of this system include: classifications, criteria, including numeric nutrient criteria, an anti-degradation policy, and special protection of certain waters. During the past decade, several counties and cities expressed their concerns about water quality standards, water shortages, and algae blooms, by passing ordinances to regulate urban fertilizer applications and landscaping. GI-BMP Instructor Manual Last update 2/10/2016 Page 8

10 The first of these ordinances was developed by St. Johns County in This ordinance banned fertilization with soluble Nitrogen from May 15 to October 31, and made possession with intent to distribute a criminal offense subject to 60 days in jail and a $500 fine. Shortly thereafter, several lawn care companies and related organizations formed the Green Industry Alliance to obtain an injunction against enforcement of this ordinance. The County agreed to modify the ordinance and suspended enforcement. That summer, the Alliance asked the Florida Department of Agriculture and Consumer Services (FDACS) Bureau if Licensing and Enforcement for assistance with developing BMPs for their industry. Consequently, FDACS, several members of the Alliance, FDEP and the WMDs met with UF/IFAS in Gainesville. The group committed to developing BMP manuals to cover a range of audiences, including: 1) a professional lawn/landscape manual; 2) a statewide homeowner BMP manual, derived from the FYN program; and 3) a Golf Course manual. Subsequently, the NPSMS, in partnership with UF/IFAS and representatives of the various industries involved with landscaping maintenance, completed the GI-BMP manual in They also funded the development of a pilot train-the-trainer program, implemented by UF/IFAS that was in place until Early in 2007, the City of Naples passed the first fertilizer ordinance in the State requiring commercial and institutional fertilizer applicators to have the Green Industries Best Management Practices (GI-BMP) certificate of training. Consequently, the NPSMS and FDEP s Florida Coastal Office (FCO), formerly known as the Office of Coastal Aquatic Management Areas (CAMA) partnered to develop a formal instructor training program to open educational opportunities for professionals across the state. Also in 2007, the Florida Fertilizer Rule became effective through the efforts of the FDACS. This rule regulates the content of labels for fertilizer sold for use on lawns or urban turf and direct professionals to use GI-BMPs. (see Appendix 4). In 2009, the legislature passed new laws requiring all commercial fertilizer applicators to have Limited Certification for Urban Landscape Commercial Fertilizer (LCUFAC), issued by FDACS ( F.S.). These new laws also encourage county and municipal governments to adopt and enforce FDEP s model ordinance for Florida-friendly fertilizer use on urban landscapes, and requires county and municipal governments within a water body impaired for nutrients to adopt the ordinance ( F.S.). These new laws provide the local governments with the opportunity to adopt more stringent provisions and exempts local governments that have fertilizer ordinances before January 1, 2009 ( F.S.). Violations of F.S. will follow the Enforcement Response Guidelines in Chapter 5E of the Florida Administrative Code in which penalties progress from a warning letter, then a small fine, which goes to a larger fine (max $5000) upon successive infractions. GI-BMP Instructor Manual Last update 2/10/2016 Page 9

11 Florida-Friendly Landscaping Florida-Friendly Landscaping (FFL) is the University of Florida s Trade Mark that describes landscaping standards and practices, materials or choices that help to protect Florida s natural resources and protect the environment, by promoting the nine Florida-Friendly Landscaping Principles. Adherence to FFL principles helps prevent nonpoint source pollution of surface and ground waters through minimizing of leaching and runoff, encourages water conservation, and promotes native biodiversity of species within the Florida landscape. FFL practitioners also site anecdotal benefits such as minimizing health risks from irresponsibly applied chemicals, saving money and personal satisfaction from being a good steward of the environment. GI-BMP Instructor Manual Last update 2/10/2016 Page 10

12 1.4 Program Overview The Florida-Friendly Best Management Practices for the Protection of Water Quality by the Green Industries program, commonly known as the Green Industries Best Management Practices (GI-BMP) program, was designed to provide landscaping professionals with knowledge, skills and tools to minimize the impacts of nonpoint sources of pollution related to their business practices. Landscaping the Florida-friendly way requires careful consideration of plant selection, irrigation, maintenance, fertilization and pesticide application that does not compromise Florida s environment. This program derived from an initiative by the Green Industries to implement alternative measures to protect the environment. Consequently, the Green Industries have actively participated in the development of the GI-BMPs. By the Green Industries on the program s title highlights the leading role of these industries in training, disseminating, and implementing these practices. Green Industries The Green Industries are those industries involved with professional landscaping, which includes landscape maintenance, landscape design and installation, fertilization, irrigation, pesticide application and plant distribution. GI-BMP Manual FDEP released a best management practices manual and an abbreviated summary booklet in June 2002, in collaboration with UF/IFAS, FDACS, the Department of Community Affairs, the WMDs, and the Green Industries. This manual provides information and guidance on landscape design and maintenance, including pruning, mulching, fertilizers, irrigation, and pesticides. In 2008, a new version of the manual was released by the NPSMS to update practitioners on new laws, research and products. FDEP also gave the program a new title: Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries. The manual is available in both Spanish and English, and the summary booklet is no longer in print. The manual contains the official content of the GI-BMP training. It provides information and guidance on turfgrass and landscape management practices to minimize nonpoint source pollution and conserve and protect Florida's water resources. It is designed to be an educational guide for professional service providers and other interested parties, and it is also a study tool to prepare for the GI-BMP class and the test. You can download an electronic copy of the GI-BMP manual at GI-BMP Instructor Manual Last update 2/10/2016 Page 11

13 GI-BMP Training In 2003, NPSMS contracted UF/IFAS to develop a pilot GI-BMP training program. Since then, this training has undergone major changes, and a new version was released in The GI-BMP Training is a science-based educational training program for professional landscapers. It focuses on increasing environmental knowledge and developing skills to conduct landscape maintenance efficiently and effectively, to create a culture of landscaping practitioners immersed in best practices to protect the water resources in Florida. There are three options to take this training, in person, online and through a training DVD. All formats are six hours long, and participants are required to complete a certification test at the end. In-person The in-person class is delivered in a classroom by a certified instructor using the GI-BMP PowerPoint presentations, in accordance with the official agenda (see Appendix 3). The inperson class can be delivered in English and Spanish and all the forms and teaching materials are available in both languages. For detailed guidelines and instructions on how to deliver this training see Section 3 of this Manual. There are a large number of in-person classes taught across the State. For the statewide training schedule of classes visit Online In addition to the in-person training classes, industry professionals have the option of taking the GI-BMP training online. The online training has the same content as the classroom training, allowing participants to take it on a private computer and at their own pace. The cost of this training is $ For additional information on online training see Appendix 24. For more information or to take this training visit Note: The online class is currently being revised and translated to Spanish. DVD The DVD GI-BMP training was released in The DVD training is meant to be mentored by a GI-BMP certified individual who can assist with questions or discussion. It may be studied alone or in small groups, with the GI-BMP manual for additional reference. It is ideal for rainy day refresher training or 1-hour monthly training sessions covering one module at a time. Once completed, trainees may take the post-test, proctored under a GI-BMP Instructor, or a preauthorized CPCO or L & O license holder. The local Extension Office can also provide and proctor exams. Prior notice is required to make the necessary preparations. DVD users may also complete the test online for a $15.00 fee. For more information on DVD training see Appendix 25. GI-BMP Instructor Manual Last update 2/10/2016 Page 12

14 GI-BMP Certificate of Training Participants with a score of 75% or higher on the test will receive a GI-BMP Certificate of Training, which will be approximately ten to fifteen days after the central office receives the class documents. The certificates are stamped and numbered to prevent unauthorized duplication. For questions regarding certificates contact the GI-BMP State Office (see Appendix 2 for a list of key contacts). GI-BMP Instructor Program The RBNERR-CTP in collaboration with NPSMS, UF-IFAS and industry created the GI-BMP Instructor Program to develop a seamless training network of certified education professionals, government employees, industry professionals and citizen volunteers. The program is administered by the GI-BMP Regional Coordinators (see Section 1.5 Program Administration). To become certified, prospective instructors need to complete four steps: 1) attend a GI-BMP class and pass the test with a minimum score of 90%; 2) apply to become an instructor, by completing an application form; 3) attend a GI-BMP instructor training and pass the test with a minimum score of 75%; and 4) co-train under the supervision of an FDEP authorized senior instructor (see Section 2.8 Senior Instructors). Instructors will receive a GI-BMP Instructor Certificate upon completion of all of these steps. For more information on how to become a certified instructor see Section 2 of this manual. The GI-BMP Instructor Training class is six hours long and it is divided into four sections: Section 1: GI-BMP Program Section 2: Becoming a GI-BMP Certified Instructor Section 3: Organizing and Delivering a GI-BMP Class Section 4: Understanding the Training Modules Test & Evaluation For a schedule of GI-BMP Instructor Training classes please visit Instructor Supplemental Training and Updates To keep current with the program, instructors are required to participate in refresher trainings organized by the Regional Coordinators. When significant new material is not being introduced, instructors will receive information through and/or it may be placed online on the GI-BMP Instructor Login for instructors. Visit Section 3.2 to learn more about GI-BMP Instructor Login. GI-BMP Instructor Manual Last update 2/10/2016 Page 13

15 1.5 Program Administration Nonpoint Source Management Section The GI-BMP program is administered by the NPSMS (for the program s organizational chart see Appendix 6). The main responsibilities of the NPSMS are to: 1) edit manuals; 2) edit and approve training materials, brochures, and other outreach materials; 3) oversee UF/IFAS FFL contract provisions and performance; 4) coordinate activities with state and local government agencies, IFAS and industry; and 5) oversee FDEP regional training staff on program matters. Changes in the instruction, organization and content of the GI-BMP program can only be conducted with prior authorization of the FDEP. Nonpoint Source Management Section Through an EPA Section 319 grant and State funding, the FDEP Nonpoint Source Management Section (NPSMS) is responsible for the implementation of the State of Florida's nonpoint source management programs, including the GI-BMP program. They are implemented in cooperation with the UF/IFAS, WMDs, other state agencies, local governments and the public. The goal of these programs is to minimize nonpoint source pollution from new land use activities and to reduce pollution from existing activities. Florida-Friendly Landscaping Program The FFL Program operates under UF/IFAS Center for Landscape Conservation and Ecology and it is in charge of the coordination of the GI-BMP, the Florida Yards and Neighborhoods (FYN), and the FYN Builder/Developer programs. The Center for Landscape Conservation and Ecology also collaborates with the FFL Program. The FFL Program hosts the GI-BMP Statewide Coordinator, whose main responsibilities are to: 1) act as a liaison between UF/IFAS and the county extension agents, FDEP, FDACS, WMDs, local governments, industry stakeholders and the public; 2) assist the UF/IFAS FFL Director with management of FDEP contract; 3) evaluate needs of regional GI-BMP programs for effective implementation in coordination with the GI-BMP FDEP staff; 4) collaborate with FDEP to prepare and enhance training materials; 5) work with local governments, FDEP Project Manager and Regional Coordinators, and with extension staff to promote the GI-BMP program; 6) assist extension offices with setting up training; 7) assist IFAS faculty to train instructors; 8) evaluate GI-BMP classes and instructors for quality control; 9) prepare GI-BMP training reports, which include impact and performance measures; and 10) collaborate with FFL and GI-BMP planning efforts. GI-BMP Instructor Manual Last update 2/10/2016 Page 14

16 University of Florida s Institute of Food and Agricultural Sciences UF/IFAS is dedicated to enhancing and sustaining the quality of human life by providing knowledge in agriculture, human and natural resources, and the life sciences. UF/IFAS is a partnership between federal, state and county governments, and has Extension offices in every county. Florida Coastal Office The NPSMS and the FCO partnered to implement the GI-BMP program statewide. NPSMS funds the three Regional Coordinators managed by the Florida NERRs, under the FCO/CTP. The responsibilities of the Regional Coordinators are to: 1) train and certify instructors; 2) organize and deliver GI-BMP classes; 3) assist with the implementation of the GI-BMP program; 4) participate and contribute actively in the statewide planning and implementation of the GI- BMP program; 5) coordinate activities with partners and stakeholders; 6) assist with the development of GI-BMP training materials; 7) provide guidance to local governments, and other regional and state organizations fertilizer practices; 8) develop reports; 9) outreach and promote NPS awareness; and 10) other CTP duties as required. Regional Coordinators Area of Responsibility (see Appendix 2 for contact information): Northwest Region Apalachicola NERR Northeast Region GTM NERR South Region Rookery Bay NERR GI-BMP Instructor Manual Last update 2/10/2016 Page 15

17 The Florida Coastal Office The FDEP Florida Coastal Office (FCO), formerly known as the Office of Coastal and Aquatic Managed Areas (CAMA), oversees Florida's forty one aquatic preserves, three NERRs, one National Marine Sanctuary and the Coral Reef Conservation Program, comprising more than 4 million acres. The National Estuarine Research Reserve System The NERRS is a network of protected areas established for long-term research, education and stewardship. This partnership program between the National Oceanic and Atmospheric Administration (NOAA) and the coastal states protects more than one million acres of estuarine land and water, which provides essential habitat for wildlife, offers educational opportunities and serves as living laboratories for scientists. There are 28 NERRS throughout the United States, representing unique bio-geographic regions with the mission of promoting informed stewardship of coastal resources. Florida hosts three Reserves: Apalachicola, Guana-Tolomato Matanzas and Rookery Bay. Coastal Training Program The NERRS CTP main objective is to provide scientific information and professional development opportunities to professionals who are responsible for making decisions that affect coastal resources. CTP programs target a range of decision-maker audiences, including land-use planners, elected officials, regulators, land developers, environmental non-profits and coastal businesses. These training programs provide a range of opportunities for professionals to network across disciplines, and develop new collaborative relationships to solve complex environmental problems. CTP programs include seminars, hands-on skill training, participatory workshops, lectures and technology demonstrations and other facilitated interactions. CTP Coordinators work closely with federal agencies, especially within NOAA, state coastal programs, Sea Grant College, UF/IFAS Extension, education staff, and other local partners to determine priority issues and target audiences. CTPs are established at most NERRS and utilize a rigorous national framework that includes audience needs assessments, market analysis, strategy documents, advisory committees and program evaluation. This system-wide framework is the foundation that ensures the use of training and technical support to adaptively manage, using an ecosystem-wide approach, the protected lands and communities that depend on the NERRS. GI-BMP Instructor Manual Last update 2/10/2016 Page 16

18 1.6 Limited Certification for Urban Landscape Commercial Fertilizer In 2009, the legislature passed a law requiring all commercial fertilizer applicators to have, by January 1, 2014, a Limited Certification for Urban Landscape Commercial Fertilizer (LCUFAC), issued by FDACS ( F.S.). The GI-BMP training certificate, or approved equivalent, is required to apply for this certificate. Individuals applying for the LCUFAC certificate must provide a copy of the GI-BMP training certificate, a completed FDACS application form (see Appendix 7) and remit a $25 fee. You can now complete the application online by logging into the FDACS website here: For instructions and to download paper copies of the application form visit: LCUFAC holders are exempt from further local testing. Additionally, private or institutional applicators are not required to have this certificate. However, an institutional applicator may be required to obtain the GI-BMP certificate of training per local ordinance. The LCUFAC provides the certificate holder the authority to apply only fertilizers in urban landscapes for commercial gain. The LCUFAC does not authorize the following: The application of pesticides to turf or ornamental plants, including pesticide-fertilizer mixes such as weed and feed products. The operation of a pest control business. The application of pesticides or fertilizers by unlicensed or uncertified individuals under the supervision of a certified person. For more information contact the Bureau of Licensing and Enforcement at (850) or visit: Services/Bureaus-and-Sections2/Bureau-of-Licensing-and-Enforcement GI-BMP Instructor Manual Last update 2/10/2016 Page 17

19 Section 2: Becoming a GI-BMP Certified Instructor By the end of this section you will be able to: Explain how to become a GI-BMP certified instructor Explain how to maintain this certification Describe why an instructor certification can be revoked Apply professional training techniques in your classes 2.1 Certified Instructors Certified instructors have the authority to organize and deliver GI-BMP in-person classes and proctor the GI-BMP certification test. A certified instructor can deliver public or in-house classes for a private company or organization. To become an instructor, candidates must meet the eligibility requirements and complete the four steps described below. Questions about becoming an instructor should be directed to the respective Regional Coordinator. 2.2 Eligibility Education professionals, government employees, industry professionals and citizen volunteers can become GI-BMP certified instructors, in accordance with the FDEP criteria described below: Prospective Instructor Experience College Degree (accredited institution) None required Green Industry Professional Education Professional Government Employee Citizen Volunteer Minimum two years in training or supervisory position, competency in subject matter and competency in training. Two years of experience in subject matter. Two years of experience in subject matter and competency in training. Two years of experience in subject matter, and competency in training. Bachelor's Bachelor's Bachelor's Being certified by a related professional association, such as the Florida Nursery, Growers & Landscape Association (FNGLA), or having a FDACS Certified Pest Control Operator License are preferred qualifications for instructors. GI-BMP Instructor Manual Last update 2/10/2016 Page 18

20 Eligibility Waiver The academic degree or experience requirements may be waived by the Program Manager, Statewide Coordinator or the Regional Coordinators for persons with key expertise, such as foreign language skills, upon determination that the applicant meets the other requirements and fulfills a critical need. 2.3 Earning Instructor Certification Effective January 1, 2009 instructors must earn a GI-BMP instructor certificate by completing the following four steps: 1. Attend a GI-BMP class and pass the test with a minimum score of 90% Prospective instructors will not be admitted in the instructor program without a valid GI-BMP certificate of training and a passing grade of at least 90%. Certificates obtained prior to 2006 or by attending an online or DVD class are not accepted, because prospective instructors need to be familiar with the actual training that they are going to provide. 2. Apply to become an instructor To apply, submit a completed GI-BMP Instructor Program Application Form (see Appendix 8) to the respective Regional Coordinator for approval, along with a copy of the university degree (if required) and an updated copy of the resume. 3. Attend a GI-BMP instructor training and pass the test with a minimum score of 75% Classes are organized by the Regional Coordinators in different locations across the State. For a schedule of instructor training classes please visit: Attendees who do not obtain a score of at least 75% need to retake this class. 4. Co-train under the supervision of an FDEP authorized senior instructor Co-training is both an evaluation period and a learning experience. It involves teaching one or more GI-BMP modules under the supervision of an experienced instructor to gain proficiency in presenting the subject matter and become familiar with the logistics of conducting a class. This entails assisting in all aspects of delivering a class, including sign-in, distributing materials, compiling documents, catering and proctoring tests. Instructor-trainees must co-train at least twice to obtain their instructor certificate. To sign-up for co-training contact the respective Regional Coordinators. A list of GI-BMP classes open for co-training can be found at: GI-BMP Instructor Manual Last update 2/10/2016 Page 19

21 Upon class completion, an FDEP approved GI-BMP Senior Instructor (see Section 2.8) will evaluate the instructor-trainee by completing an Instructor Evaluation Form (see Appendix 9). Completed forms need to be sent to the GI-BMP State Office for processing, and they will be used by the Regional Coordinators to authorize the certification of the instructor. The Regional Coordinator needs to receive at least two evaluations as proof that prospective instructors met the co-training requirement. The last evaluation needs to be satisfactory to complete the certification process. A satisfactory evaluation denotes that the prospective instructor meets the minimum training standards required to deliver a GI-BMP class successfully. Performance will be considered unsatisfactory if the score is below 54 points, or less than 2 points on any of the evaluation parameters. An instructor-trainee who has received an unsatisfactory evaluation has two more opportunities to produce a satisfactory report, before being dismissed from the program. See Appendix 10 for the co-training guidelines. To assess the effectiveness of the co-training, instructor-trainees are encouraged to complete a GI-BMP Co-Training Participant Evaluation Form (Appendix 11) at the end of the class. Second Co-Training Waiver Based on performance, Regional Coordinators can waive the second co-training if on the first evaluation: 1) the senior instructor recommends their certification; and 2) they score a minimum of 75 points. 2.4 Maintaining Instructor Certification Instructors need to follow these guidelines to maintain certification: 1. Follow the prescribed content detailed in the GI-BMP instructor and participant manuals. 2. Be aware of, and keep current with, all GI-BMP materials through participating in all the refresher trainings, regular communication with the Regional Coordinators and by visiting the GI-BMP Instructor Login. 3. Use only the most current versions of all materials including, the PowerPoint presentations, pre and post-tests, registration forms, survey and agenda. 4. Follow the length of time allotted for each session according to the official GI-BMP agenda (see Appendix 3). 5. Teach at least one class per year. 6. Complete refreshers and follow updates. When delivering a GI-BMP class you are representing the Florida Department of Environmental Protection. FDEP is committed to building public trust and confidence, and communicating effectively with the public. GI-BMP Instructor Manual Last update 2/10/2016 Page 20

22 2.5 Instructor Compensation The FDEP does not permit any type of compensation for instructors except as part of normal duties of employment. Instructors must provide their services on a free and voluntary basis. If eligible, instructors may be paid overtime by their employer in accordance with wage and hour laws. 2.6 Class and Instructor Evaluation Any training event, including those on private property, may be attended by the Statewide Coordinator, the Regional Coordinators and other FDEP or FDACS staff without prior notice, to evaluate the quality and accuracy of training. These may be random, or specifically selected, at the agency s discretion. Evaluations will be conducted by using the Training Provider Evaluation Form to evaluate a class (see Appendix 14), and the Instructor Evaluation Form to evaluate instructors (see Appendix 9) based on the criteria described in Section 2.3. Class performance will be considered unsatisfactory if the score on the Training Provider Evaluation Form is below 90 points or if they receive less than 2 points on any of the evaluation parameters. If a class receives an unsatisfactory evaluation, a follow up evaluation will be conducted to make sure that the necessary corrections have been made. The certificate of the lead instructor will be revoked after three unsatisfactory evaluations. 2.7 Instructor Certification Revocation FDEP has the authority to revoke an instructor s certificate for the following reasons: Misrepresentation of FDEP or UF/IFAS positions as stated in the training materials. Promoting the missions, objectives and views of other organizations or businesses during the training or through contact information obtained through registration. Promoting commercial products or services during the training or through contact information obtained from registration. Seeking any type of personal benefit or benefit for any relative, acquaintance, organization or business from the GI-BMP training. Poor performance, based on evaluations (three unsatisfactory evaluations). Content alteration of the GI-BMP training materials, including the GI-BMP PowerPoint presentations. Using GI-BMP materials in ways other than those for which they were intended, including charging for them. Failure to maintain the module time schedules according to the GI-BMP agenda. Failure to meet the GI-BMP training standards and guidelines as described in this manual. GI-BMP Instructor Manual Last update 2/10/2016 Page 21

23 Acceptance of additional compensation for instruction outside of normal employment remuneration, or charging fees higher than authorized by FDEP. Inappropriate, unsafe or unacceptable behavior. 2.8 Senior Instructors Senior Instructors are GI-BMP certified instructors proficient in the GI-BMP subject matters, with considerable training experience, who are authorized by FDEP to assist with the training of new instructors. Besides organizing and delivering GI-BMP classes, the GI-BMP Senior Instructors role is to assist the GI-BMP Regional Coordinators with training new instructors. For the Senior Instructor eligibility criteria and guidelines see Appendix Understanding your Audience Understanding the target audience, responding to their needs and recognizing their varying abilities, cultures and skills is an important part of being a qualified instructor. The GI-BMP training is open to anyone who is interested in learning about landscaping best management practices. The majority of participants in the GI-BMP training are landscape professionals seeking to comply with licensing requirements and/or obtain CEUs. Other program participants include interested citizens, representatives of homeowner associations, local government representatives and students. Participants are adults, ranging in age between 18 and 65 years, with varying degrees of formal education and experience in the subject matter. No formal study has been conducted to determine the demographic composition of this audience; however, it is evident that it includes a large number of native Spanish speakers. Regional variations exist and audiences may be considerably different. The result of a survey administered to 1200 participants during a series of GI-BMP trainings at the Rookery Bay Reserve revealed the following: 93% of participants reported an increased understanding of potential impacts of landscaping practices on water quality 93% reported an increased understanding of landscaping practices used to protect water resources 88% of participants reported that they would recommend the training program to other landscaping professionals GI-BMP Instructor Manual Last update 2/10/2016 Page 22

24 2.10 Training Techniques Adult training needs to be an interactive process, which entails providing education by motivating the audience through relevant and diverse experiences and implementing appropriate adult training techniques. The following training techniques will help improve your training skills. Body Language Human communication is approximately 60% non-verbal; therefore, your body is the most versatile communication tool. If you are using open and casual body language the audience is more likely to ask questions and be relaxed. Conversely, if your arms are crossed over your chest and you look tense, the audience will respond in kind. Use appropriate gestures, such as pointing, holding out your open palms or walking around the room to deliver information and emphasize your points. Smiling also promotes a relaxed and friendly learning environment, which tends to promote open communication and a positive learning experience. In general, it is important for the audience to see you while you re speaking because body language, gestures and other cues aid them in the overall understanding of what you are communicating. Good presenters, however, are able to move around the room and still capture the attention of their audience. Avoid standing behind the podium for the entire presentation, instead move around the room, mostly in front of the audience, but feel free to stand next to them or among the tables. Instructor movement can better engage participants because they have to follow you with their eyes and there is increased visual stimulation from differing backgrounds. Moving among the audience gives you the opportunity to engage participants sitting in different locations of the room with direct eye contact. By minimizing podium time you are also minimizing the appearance of a formal lecture, and instead you are conveying an informal and relaxed atmosphere. When possible, try to face the audience and avoid showing them your back. If you have to write on a flip chart or on a white board try to stand at an angle. Voice Your voice, both the tone and the volume, is an important tool to consider. Be sure to speak loud enough for participants to hear you effortlessly. If you are naturally soft spoken use a microphone to amplify your voice. The tone of your words is also important. Expressing yourself with confidence and enthusiasm will be reassuring for the audience. It is also important to speak slowly and clearly. Too slow, and you ll put people to sleep, too fast and they won t understand what you are saying. GI-BMP Instructor Manual Last update 2/10/2016 Page 23

25 Vocabulary and Language Keep in mind that the target audience for this training has varying levels of formal education, and some participants may not understand complicated words and terminology. Teach to an eighth grade level. You can skillfully use complex words by defining them within the same sentence. For example, Runoff, which is polluted water moving over the land into the water, can cause environmental problems. Be conscientious about word choices by avoiding stereotypes, slang, taboo words, and culturally-specific references and sensitivities. It takes practice, but by using the exact right word in the right place, you will maximize your communication skills and increase understanding among your participants. Humor Be judicious about your use of humor. While good humor captivates audiences, bad, or ill-timed humor can also offend, put-off or make people uncomfortable. Joking about controversial topics in a professional setting is inappropriate. Common subjects to avoid are gender, sexual orientation, ethnicity, politics and religion. Facilitation Technique Instructors are the key providers of the GI-BMP program and are entrusted with the responsibility for organizing training classes. In this capacity, instructors are often mediators, facilitators and occasionally they are the experts. However, remember that there is considerable expertise in the audience. It is essential that you encourage and allow participants to share their knowledge and experiences. Research shows that learners of all ages remember the most about the information they are able to apply. In short, people remember what they say, not what you say. Try to pause during your presentation, so that participants can comment and engage with the material. Listening to the same person speak, without pause is unexciting and can be monotonous. Promote class participation by asking questions and waiting patiently for the answer to fill the silence. If you wait long enough, someone will answer and it gives you the opportunity to engage the audience and help attendees memorize information. Drawing on audience knowledge enriches the instruction. These are examples of questions you can use to engage the audience: Content: How much fertilizer would you use in this situation? Experience: Who has experienced this situation before? What did you do? Participation: Who can come to the front and conduct this calculation for us? Instructors must always be courteous, considerate, respectful, and prompt in dealing with the public. High standards of honesty, integrity, and impartiality are also essential. GI-BMP Instructor Manual Last update 2/10/2016 Page 24

26 Delivery Methods People process information in different ways, which means they have varied learning styles. To make training more effective, an instructor should use a variety of methods. The following are delivery methods that can be used in this program: Lecture Questions and class participation Discussion Reading Audio-visual Drawing Exercises Demonstration (props) Handouts, print materials Hands-on-practice Adult Retention Rates According to Robert Kornikau and Frank McElroy, from the National Safety Council, we retain: 10% of what we read 20% of what we hear 30% of what we see 50% of what we see and hear 80% of what we say 90% of what we say as we act According to a study by R. Benschofter: Telling, when used alone, results in 70% recall three hours later and 10% recall three days later. Showing, when used alone, results in 72% recall three hours later, and 20% recall three days later. Blend of telling and showing results in 85% recall three hours later and 65% recall three days later. GI-BMP Instructor Manual Last update 2/10/2016 Page 25

27 According to the National Training Laboratories Institute the average retention rates of an adult, based on the following teaching methods, are: Teach Others/Immediate Use of Learning 90% Practice by Doing 75% Discussion Groups 50% Demonstration 30% Audio-Visual 20% Reading 10% Lecture 5% Instructors must also consider that the attention span and the retention rate of an adult decrease rapidly after eight minutes of uninterrupted training through a single method. To be more effective you will need to change your training method every eight minutes. Hands-on-Practice The curriculum of the GI-BMP class does not include hands-on-practice exercises. However, if there is time available and the group is not too large (approximately twenty participants), instructors may supplement the curriculum with appropriate outdoor exercises. Fertilizer spreader calibration and spreading technique have been used in some classes. Manage your Time It is important to start and finish the class on time. It is difficult to both teach and keep track of time; if possible, have a time keeper who can give you, and each instructor, cues to know when to move along. Usually trainers are eager to share their knowledge and expertise; however, the GI-BMP training has a large number of concepts to cover. Follow the course outline and rehearse your presentation to make sure you can communicate the core curriculum on time. Sometimes a talkative audience will delay training. Be tactful and use friendly and respectful reminders to interrupt the audience interactions that are taking too long. Remind the audience that you have a tight schedule and a long agenda to cover; tell them that the more time it takes to cover the material, the less time they will have for the test; suggest that individuals with additional questions can speak with you at a break or after class. Breaks Read your audience. If you see that they are tired or are not paying attention give them a short break or change the delivery method. The sample agenda includes recommended break times, but it is important to be flexible in case your audience needs to rest. GI-BMP Instructor Manual Last update 2/10/2016 Page 26

28 Dress Code Dress professionally, because your appearance has an effect on the way you are perceived by the audience. People form their impression of other people within the first few minutes of the initial encounter. Clothing that contains slogans or messages of inappropriate content are prohibited. Slacks and a short or long-sleeved collared shirt are appropriate. Difficult Questions It is likely that as an instructor you will be asked a question that you do not know the answer to. When that happens, just be honest, take note of the question and provide them with an answer later. You could also ask the audience, but be cautious about promoting incorrect information. Difficult People You may occasionally encounter a discontented, unruly or even disrespectful participant. Be courteous and listen to what they have to say; often they have a valid reason to be upset. Look for ways to assist them, alleviate their problem and calm them down. If the person is constantly disruptive or engages in disorderly conduct, you have the authority to refuse to provide training or to request someone to leave. Instructors are responsible for conducting trainings that protect both the physical and emotional safety of participants. Instructors must decide the best course of action on a case-by-case basis. PowerPoint Presentations The use of PowerPoint slides is ubiquitous in the training world and many techniques exist to use this tool effectively. For example, avoid word-for-word reading of the PowerPoint slides. Participants can read the slide for themselves. Your responsibility is to teach to the objectives of the program and to understand the materials thoroughly. The key learning points and the training objectives for each GI-BMP PowerPoint presentation are described in Section 4. Handouts The GI-BMP manual is the only required handout. Through registration you will have a good idea about the number of handouts required. However, keep in mind that, on average, approximately 5% of attendees will walk-in without registration. You may turn away walk-ins or have additional materials available to accommodate them. It is the instructor s responsibility to have an adequate number of handouts available. Carefully choose the time to handout materials because doing so during a presentation can be distracting. The majority of materials can be packaged together and handed out before the workshop during sign-in and onsite registration. Presenter-specific handouts or other materials that you want to call specific attention to can be given out during the workshop. It is important GI-BMP Instructor Manual Last update 2/10/2016 Page 27

29 that the instructors refer to the handouts with clear instructions about where the information can be found within their packets. Handouts that are not referred to during class are less likely to be used by participants later. Name Tags Addressing people by their names makes it easier to gain and maintain their attention. It also creates rapport and it makes the instructor-attendee relation more personable. Name tags can be used for this purpose, and can be prepared before the class or you can use name tags that participants write on and stick to their shirt. To reduce paper consumption it is best if reuseable name tags are provided. GI-BMP Instructor Manual Last update 2/10/2016 Page 28

30 Props The use of props helps the audience visualize and consequently memorize the GI-BMP concepts. Useful props for this class include: Prop Application A fertilizer spreader with a deflector Fertilizer bags Weight scale Soil test probe Mulch samples Personal Protection Equipment (gloves, mask, eyeglasses, etc) Irrigation materials (sprinklers, water gauges, rain shut-off valve) Perforated bucket filled with approximately 12 inches of local soil, a retention container and a bucket with water Samples of different turfgrass cultivars Silly string * Soap Bubbles * Demonstrate how a deflector works. Fertilizer calculation and application exercises. If applying directly to lawn use an inert compound to simulate fertilizer. Otherwise, apply to an impervious surface where you can sweep and collect fertilizer after use. Interpret different labels and conduct calculation exercises. Visual demonstration of appropriate fertilizer quantities. Familiarization with soil probe. Familiarization with different types of mulch. Familiarization with PPE. Display and show attendees when addressing this topic. Familiarization with irrigation materials. Display and show attendees when addressing this topic. Demonstrate how water percolates through a foot of local soil. Pour water into the bucket with soil and observe how it filters thorough. This is effective only with sandy soils; it does not work with compact soils. Familiarization with different turfgrass species to improve identification. Demonstrate adequate spraying techniques. Use a silly string can to simulate a sprayer. Show the effects of off-target and improper application (i.e. applying to ground while walking forwards). Demonstrate aerial chemical movement. Buy a soap bubble container. Blow bubbles of different size simulating pesticide particles suspended in the air. *These props were designed and implemented by Roger Jacobsen, City of Naples GI-BMP Instructor Manual Last update 2/10/2016 Page 29

31 Section 3: Organizing and Delivering an In-Person GI-BMP Class By the end of this section you will be able to: Organize and deliver an effective in-person GI-BMP class Accommodate special cases Explain how to use the training materials Sign-up to deliver CEUs Manage registration and sign-in Open a class effectively Proctor the GI-BMP test Process the training and certification documentation 3.1 Organizing In-Person Trainings The GI-BMP program is a statewide program. Consequently, the delivery of GI-BMP classes needs to be consistent across the state with the FDEP standards described in this manual, regardless if it is by a private company or by UF/IFAS Extension. The GI-BMP instructor s manual was developed to assist instructors with organizing and delivering effective GI-BMP classes, and at the same time, maintain the required uniformity, consistency and quality. Managing a GI-BMP training program requires attention to detail and completion of a number of steps in a timely manner. This section is a step-by-step guide to complete this process successfully. If further assistance is required, your Regional Coordinator can help you as a new instructor to set up a GI-BMP class. 3.2 GI-BMP Websites The GI-BMP websites will provide you with information and resources needed to provide trainings and customer service once you are a certified instructor. If you will not be scheduling and hosting classes and will only be teaching at trainings organized by another instructor you can use the Instructor Resources Site to download the most recent versions of materials. If you will be scheduling trainings you will need a Training Provider account (see Appendix 28 for details). GI-BMP Training Site The GI-BMP Training site provides: Information and support for all three training methods (in-person, online and DVD) Statewide in-person class schedule Purchase/take online training GI-BMP Instructor Manual Last update 2/10/2016 Page 30

32 Order/register/test for DVD training State Office and Regional Coordinator contact info. Links to online manual Certification list Instructor Program Training Providers log-in with GatorLink GI-BMP Instructor Resources Site The Instructor Resources website provides: File downloads of all current class materials (PowerPoints, notes, forms and handouts) Information about FDACS CEUs Information about the Instructor Training Program (including this manual) and forms needed for co-training The link to request a Training Provider account (needed to schedule classes) GI-BMP Training Provider Site (Access from GI-BMP Training Site under GatorLink User Login ) Add, update, or cancel class postings directly on the website Use online registration to let students register from the class schedule (If you use a different registration site, you can link the class Register button to that site.) Print training record forms pre-filled with online or uploaded registration data Submit class attendance data online for faster class processing Send mass s to students or participating instructors 3.3 Customer Service Delivering a GI-BMP class involves providing customer service before, during and after training to participants. The staff, in contact with the participants, needs to be prepared to provide information in person, over the phone and through mail and in an effective and timely manner. This information can be related to the program, the certification, the content, state legislation, local regulation, licensing and other associated topics, including providing contact information of key organizations (i.e., UF/IFAS Extension, FDEP and FDACS). When offering public classes, both instructors and support staff in contact with the public should follow general customer service guidelines, including: Be friendly and welcoming Acknowledge customers by name Introduce yourself by name, title or role Wear a name tag or ID badge where it can be easily read Provide instructions and directions about the program and the facility in a clear and timely manner GI-BMP Instructor Manual Last update 2/10/2016 Page 31

33 Have a professional appearance Be patient, helpful and respectful 3.4 Training Facility and Room The training facility should be adequate for adult training. When offering public classes, it is important to consider parking; usually attendees drive large trucks with trailers. The room where the training will take place must be quiet and free from distractions, such as noise, people and outside activity. It should be well lit, must have proper ventilation and it must be at an adequate temperature (approximately 74 F). Restrooms should be available. Each participant must have sufficient desktop space to read, write and handle materials, take notes and take the test comfortably. Tables should be laid out in a classroom format, with all participants facing the instructor. If possible set up the tables so that the participants can also see each other [half circle]; this will promote class participation and discussion. Participants need to be able to hear the instructor and see the PowerPoint presentations clearly. All training facilities open to the public need to comply with the American with Disabilities Act and Section F.S. For more information about ADA visit If you need to reserve the training facility, always make reservations before announcing the training. 3.5 Additional Instructors Ideally classes should be delivered by several instructors, with the goal of having each module taught by the instructor with more experience in the particular subject. This also makes the class less monotonous and allows the lead instructor to focus on overseeing the organization. The Regional Coordinators can assist you with identifying additional instructors for your class. 3.6 Scheduling Classes Instructors are required to add all classes to the UF/IFAS statewide schedule on the GI-BMP Training website ( The class must be added at least 30 days before the class takes place. To add a class, the instructor (or support staff that they authorize) will GI-BMP Instructor Manual Last update 2/10/2016 Page 32

34 need a Training Provider account. See Appendix 28 for instructions to obtain this authorized login account. Only authorized Training Providers can schedule classes. Classes that are not posted on the statewide training schedule will not receive training certificates. Thirty-Day Class Scheduling Waiver Designated instructors may be pre-approved for short-notice classes to take advantage of inclement weather idling the workforce, or if the circumstances are deemed as an unexpected or uncontrollable event by the Regional Coordinator. To schedule a class less than 30 days in advance, instructors need to complete a Thirty-Day Notice Waiver Request Form (see Appendix 23). Classes submitted at least 30 days prior to class date will be approved and posted automatically. For classes submitted with less than 30-day notice, approval will be contingent on the feasibility of obtaining required class materials (test booklets and manuals), and whether it is a public or private class. Public classes require the most notice to allow people to see and sign up for the class. If there are any issues with the class request, the instructor will be notified as soon as possible. Every effort will be made to accommodate class requests. It is the responsibility of the instructor to request BMP manuals for the class at least 30 days in advance, and test booklets at least 10 days in advance. For classes requested with shorter notice that require shipment of materials, a FEDEX or UPS billing code or pre-paid Express Mail label must be included with the request. Grant funding only addresses standard mailing costs. 2 nd day, overnight, or other special shipping will be charged to the requester. Instructors planning to teach short-notice classes should work with the Regional Coordinators to ensure they have a supply of needed materials so that only the test materials need be shipped overnight. At least 3 business days are required to process the request, generate the exams, and ensure delivery of the overnight package. Requests for materials should be addressed to the GI-BMP State office, gi.bmp@ifas.ufl.edu or Class Size There is neither a minimum nor maximum class size. The minimum can be determined by how many participants it takes to justify the resources, work and time invested in organizing a GI-BMP class; twelve is the number that several instructors follow. The maximum class size depends on the capacity of the training facility and the number of the people available to assist with the logistics. An effective ratio is one instructor and one assistant for fifty participants or less; and one more assistant for every additional fifty participants. New instructors and assistants may want to test their skills with lower numbers until they feel comfortable. GI-BMP Instructor Manual Last update 2/10/2016 Page 33

35 3.8 Class Language Typical GI-BMP participants include a large number of native Spanish speakers. Therefore, the GI-BMP training, and training materials are available both in English and in Spanish. It is recommended that native Spanish speakers who have not received formal education in English take the training in Spanish, even if they speak English. There is less likelihood of failure if they take the class in their native language. 3.9 Special Cases Persons with disabilities or special needs are welcome to participate in the GI-BMP class. Training providers who are offering classes to the public are required to make reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) to the known limitations of otherwise qualified individuals with disabilities. The instructor needs to inform the public that any type of special accommodations requests must be made at least three days in advance of the class. This information can be published on your promotional materials, registration and/or website. The GI-BMP training is open to anyone who is interested in learning about the Green Industries best management practices. Passing the test is only required of those seeking certification Illiteracy Due to literacy and language difficulties, some employees may not be able to pass the test to obtain the certificate of completion. However, this does not relieve the business owner from the obligation to train these non-applicator employees in the BMPs, at least in all modules that apply to their duties Managing Attendance Participant registration and payment collection (if applicable) for the respective GI-BMP classes is the instructor s responsibility. When classes are open to the public, a formal registration system, including a paper or electronic form filled out by the participants with their contact information is recommended to help instructors with planning and making operations efficient. The completion of a registration form formalizes the intention to attend the class and it creates a tangible document to validate the process. Depending on the available equipment, the registration form can be mailed, faxed or ed back to the instructor. Phone and registration are two effective ways to handle registration. However, they require a dedicated staff member to manage the process. GI-BMP Instructor Manual Last update 2/10/2016 Page 34

36 An online registration system can reduce the work load generated by registration. The GI-BMP Training website offers an optional online registration capability, which can be selected when the class is added to the statewide schedule, if desired. There are also third-party companies which online registration services and implementation is relatively easy. An online registration system can be linked from the instructor s website (if available) and from the class listing on the GI-BMP site. Registration and Payment Deadline Establishing a deadline for participant registration and payment will provide instructors with time to prepare for the class. A reasonable timeframe is three days before the training date. Registration confirmation and reminder To improve attendance, instructors can mail and/or a registration confirmation and a reminder to registered participants. Participant Cancellations Instructors can require a set amount of notice for participants to cancel their registration or request to attend a future class with usually three days of anticipation. Use your best judgment when allowing refunds or rescheduling after the notification time has elapsed. Class Cancellations From time to time, a class needs to be cancelled. Common reasons are extreme weather, instructor availability and insufficient enrollment. Registered attendees need to be informed promptly. The most effective way to do this is by calling each participant. can be a secondary way to inform registrants; however, it should not be used alone, given that participants are often working out in the field without access to a computer. If the class is cancelled due to poor enrollment, registered participants need to be informed at least three days in advance, to give them enough time to re-organize their work schedules. Many of the participants, especially single-man operations, will not earn income during the time devoted to training. The instructor must also cancel the class on the GI-BMP Training site. This removes the class from the schedule and notifies the State Office of the change Class Fees If necessary, instructors can charge a modest fee to cover or partially cover the training expenses. Such expenses may include lunch and refreshments, copying and postage costs, but may not include payments to the instructor(s). Typical GI-BMP registration fees range from $15 to $30. GI-BMP Instructor Manual Last update 2/10/2016 Page 35

37 GI-BMP program materials and supporting operational expenses are provided by a grant from EPA (section 319). Therefore, the GI-BMP training program cannot be used as a revenue generator or budget offset to supplement salaries and other operational expenses beyond delivering the training. If you add a class with a registration fee exceeding the amount of $30, the class will not be posted to the schedule until the fee has been approved. Please provide an explanation by to gi.bmp@ifas.ufl.edu stating the need to charge more for your GI-BMP class. FDEP is standing firm on this issue, and it may result in your training not being approved without proper notice and justification Preparing the Class Materials Instructors need to have enough copies of the following materials: GI-BMP manuals Training records Pre- and Post-tests (scan forms) Class survey forms CEU forms Handouts (optional) Instructors can find the latest version of all the GI-BMP class materials on the GI-BMP Instructor Resources page. Note that the top portion of the Training Record form should be filled out before making copies (see section 3.22). CEU forms can be obtained from the respective organization. To avoid confusion and to make the collection process easier, instructors can make copies using different colors of paper. However, the Training Record must be copied on white or off-white paper. A copy of the GI-BMP manual should be handed out to each trainee before the training. If trainees or the public in general request extra copies you may hand them out free of charge. To restock, your request and shipping information to the GI-BMP State Office. Requests should be submitted at least 30 days in advance. Binding the class materials will help participants with keeping them organized Instructor Packet Upon successful completion of the Instructor Training process you will receive an Instructor Packet. This packet includes: Your instructor certificate GI-BMP Instructor Manual Last update 2/10/2016 Page 36

38 An official Instructor Name Tag A GI-BMP Instructor patch 3.15 Checking for Updates It is the instructor s responsibility to keep current by participating in all the refresher courses and updates. Instructors need to use the latest version of the training materials and should check the GI-BMP Instructor Resources site for updates before each class GI-BMP PowerPoint Presentations The GI-BMP PowerPoint presentations are the primary training tool to deliver the GI-BMP program. These presentations were developed by UF/IFAS in collaboration with the NPSMS and the CTP at Rookery Bay NERR. They were designed to match the content of the GI-BMP manual. The presentations work with Microsoft PowerPoint 2010 or any later versions. You can download a Compatibility Pack (if you have an older version of PowerPoint) or the PowerPoint viewer (if you do not have PowerPoint). Teaching notes are provided with each presentation to assist the instructor in covering the key points of the training. Specific guidelines for each PowerPoint presentation are described in Section 4. Only the GI-BMP Project Manager can make changes to the official training materials. Suggestions and comments should be sent to the Statewide Coordinator Additional Content Instructors cannot alter the official content of the training. However, if a local governmental body has adopted regulations which differ from the content presented in the GI-BMP manual, they should be mentioned both in the Overview module, where the trainee is made aware of the local ordinance and its purpose, and in the applicable subject area section, where the discrepancy should be pointed out and carefully explained to avoid possible confusion. Instructors need to caution trainees of possible differences between the local ordinance and the GI-BMP manual. Attendees need to be aware that the test will be on the statewide practices found in the manual. Any additional content should be delivered after completion of the course IT Hardware and Software Your computer, the projector, the audio system, the presentation remote control and the PowerPoint presentations are your essential tools to deliver the GI-BMP training. At the same GI-BMP Instructor Manual Last update 2/10/2016 Page 37

39 time, problems with IT hardware and software are very common when conducting training and it is likely that they will be first to fail. Typical IT problems are: Problem Cause Possible Solution Computer does not start No power. Check power connections and outlets. Projector does not work Microphone is malfunctioning Audio system malfunctioning PowerPoint presentations are not running or displaying properly Defective hard disk. Computer not communicating correctly with projector. Bulb is burned out. Defective connection. Cables improperly or not connected. If wireless: Low batteries. Wrong channel. Incorrect settings. Audio system is defective. Software and/or hardware incompatibility. Replace the computer. Check computer and projector settings. Replace bulb. This can be lengthy and difficult, and in some cases require technical expertise. It is common that the pins in a VGA cable get twisted. This might cause a poor color definition or other problems with the image. If possible straighten the pins, or replace the cable. Check connections. Check batteries and make sure the microphone and the receiver are on the same channel. Check settings. Replace audio system. Check settings and software versions. Most of these problems can be prevented if they are caught ahead of time. Thus, it is important to test all the audio-visual systems well in advance of the class. Always run the PowerPoint presentations on the computer and projector that you are going to use to make sure that they work properly. In addition, instructors should focus on the core of their presentation and be prepared to handle these types of eventualities. GI-BMP Instructor Manual Last update 2/10/2016 Page 38

40 3.19 Promoting and Advertising Classes Once classes are registered they will be listed on the statewide training schedule on the UF/IFAS GI-BMP Training website Signing up for Continuing Education Units A Continuing Education Unit (CEU) is a measure used in continuing education programs, particularly those required in a certification program or a licensed profession in order to maintain the certification or the license. CEU records are widely used to provide evidence of completion of continuing education requirements mandated by certification bodies, professional societies, or governmental licensing boards. The records also provide employers with information on training pertinent to particular occupations. The GI-BMP training is approved for the following CEUs: Florida Department of Agriculture and Consumer Services (FDACS) The FDACS program number for the GI-BMP program is (expires 12/31/2015) for English classes, (expires 8/1/2015) for Spanish classes, and (expires 10/7/2015) for classes in Creole. Make sure you use the right program number or the CEUs will not be valid. All instructors need to be approved as FDACS co-providers of this program to award CEUs to program attendees. The process can be completed electronically or with paper forms (see Appendix 15 and 16). The first step is to register with the Pesticide Certification Section as a CEU provider, by completing and submitting a request for granting continuing education units. The GI-BMP program has FDACS approval for 2 Core CEUs and 2 additional CEUs for the following licenses: Private Applicator - Agriculture Ornamental & Turf Limited Lawn & Ornamental Limited Landscape Maintenance Commercial Lawn and Ornamental Limited Urban Landscape Commercial Fertilizer Applicator Questions about FDACS CEUs should be directed to the Pesticide Certification Section at (850) or visit Environmental-Services/Agriculture-Industry/Pesticide-Applicator-Certification/CEU-Program- Requirements. Florida Nursery, Growers & Landscape Association (FNGLA) The Florida Nursery, Growers & Landscape Association (FNGLA) has approved the GI-BMP training for 4 continuing educations units. To register contact the Education/Career Development Administrator at (407) For additional information visit: GI-BMP Instructor Manual Last update 2/10/2016 Page 39

41 3.21 Steps Towards Managing a Successful GI-BMP Class The GI-BMP training is a comprehensive program with several steps that require attention to detail. A checklist can help providers deliver the training without forgetting any of the important steps necessary to complete the certification. You can find a step-by-step guide on Appendix Sign-In Sign-in is a decisive step in the training. In most cases, it is the first personal contact that an instructor has with the participants. Instructors must keep in mind that trainees will form their impression of the facility and the instructors within the first few minutes of the initial encounter. Consequently, sign-in has to be conducted with high professionalism and the staff in charge needs to follow the general customer service guidelines described in Section 3.3. In case of a large group, opening additional sign-in lines can expedite the process. Use a sign-in sheet (see Appendix 18) to record attendance. Walk-Ins Unregistered people will likely arrive to your public training even if preregistration was required. Thus, instructors should be prepared to handle walk-ins. Typically, unregistered attendees account for approximately 5% of the audience. When possible, it is more effective to try to accommodate walks-ins, rather than turning them away. These individuals are already present and ready to attend the training. Rescheduling implies devoting another day of work for training. If there is a concern because of insufficient class materials, they can be sent to the participants later. In case food is provided during the training and there is not enough, walk-ins can have the option to take care of their own meals. No-Shows Occasionally registrants do not show up for training and usually want to re-schedule. To manage the program, instructors can put in place a re-scheduling policy. An effective administrative measure is to allow participants to re-schedule without an extra charge up to three days before the training takes place. Participant Switching Instructors need to consider that from time to time companies switch attendees without prior notice due to scheduling needs. This is particularly important if instructors are planning on producing customized materials for each registrant. Late Arrivals GI-BMP Instructor Manual Last update 2/10/2016 Page 40

42 Trainees must be present during all the modules to be eligible for testing and CEUs. Attendees can be admitted in the class up to 15 minutes late. If attendees arrive later they need to reschedule for another class Introducing a GI-BMP Class Conducting a good introduction is an essential component of a training program. Conduct the opening with enthusiasm. It should be informative, creative, practical, exciting and helpful. Instructors need to keep in mind that participants (adults in general) need to know right at the beginning how they will benefit from attending the class, and that the first few minutes are critical to cause a positive impression. Therefore, always open your class with a PUNCH! Introduction Outline Promote interest and enthusiasm Give attendees a warm welcoming and make them feel comfortable. Use your creativity to motivate your participants from the start. Make sure you are comfortable with the information you are going to deliver at the opening. Invest time to prepare and practice how to deliver this content effectively. Understand participants needs Make sure you understand the State and local laws that apply to the participants. Ask questions and implement good listening skills. Note the ground rules and administrative needs If you have specific ground rules, they need to be clearly explained at the beginning, or you might regret it later (e.g., food, drinks, recycling, breaks, attendance, registration and pre-requisites). If pertinent, post ground rules on a board where they can be seen during the training. Clarify Expectations Discuss the GI-BMP Agenda (see Appendix 3) and describe each module briefly. Review the training objectives with the audience before starting each module. Ask participants if they have any additional expectations and make any necessary clarifications. Help participants to get to know each other Introduce the organization(s) responsible for the training. Also introduce yourself, the other presenters and staff members who will be providing assistance during the class; include their name, credentials and business affiliation. If you have a small group, take a few minutes to have participants introduce themselves. This will stimulate interactions and promote networking. GI-BMP Instructor Manual Last update 2/10/2016 Page 41

43 3.24 Training Records All attendees must complete and sign a GI-BMP Training Record as proof of attendance, including those who do want certification. This form is available in English and in Spanish (see Appendix 19 and 20). Before making copies of the Training Record form, the instructor should fill in the top section (class date, county extension or organization, lead instructor s name, and class ID. The class ID can be obtained from the training schedule on the GI-BMP website or the confirmation sent when the class was added to the online schedule. Please encourage attendees to complete all of the information and to write legibly, since it will be used to generate the certificates of training, and to provide a permanent record. Incomplete information could result in no certificate being issued, difficulty verifying certification or CEU eligibility, or inability to replace lost certificates. Pre-filled training records can be printed from the GI-BMP website if using the built-in online registration, or if registration data is uploaded. The training record form requests a 4-digit PIN (personal identification number). The attendee can choose any 4 digit number that is easy for them to remember. In the future, the PIN, along with name and date of birth, will allow the attendee to check for their test score and certificate status online. Copy the training record on white or off-white paper do not use colored paper Proctoring the Test The GI-BMP program uses pre- and post-tests printed on scanable bubble form. The tests are provided for each class by the GI-BMP State Office. There are different versions of the test. Consequently, instructors need to make sure that all the key learning points have been covered during the class and that all the training objectives have been met. Registering classes at least 30 days in advance is particularly important so the State Office can assure tests are mailed on time. Instructors must request tests at least ten days in advance. Estimate the maximum number of attendees you might have and request a few extra to be sure you don t run short. While the State Office facilitates this process by sending reminders, it is the Instructor s responsibility to assure that the test request is submitted on time. Instructors need to explain to the students how to use the test forms. This is especially important for classes in Spanish where students are less familiar with this testing methodology. The test instructions are covered in the Introduction module, but some audiences may need additional instruction or help. Bubbling-in the name and date of birth is particularly difficult for the Spanish speakers, and additional one-on-one assistance might be required. GI-BMP Instructor Manual Last update 2/10/2016 Page 42

44 Please find additional instructions on how to proctor the test in Appendix 27. Instructions before the Test Instructors need to inform the audience at the beginning of the training that there will be a written test and that the passing score is 75%. Often trainees are not aware that there is a test involved, and they might have questions or special needs. The tests have a total of 40 multiple-choice or true-or-false questions. The questions are designed to follow the key learning points of each module. Trainees need to have at least 30 questions right to receive the GI-BMP certificate of training. For program evaluation purposes, to determine the participants level of knowledge before the training, instructors have to proctor a pre-test. The pre-test also serves as practice for the final test. The time to take the pre-test is 20 minutes. It is also the instructor s responsibility to ensure an adequate testing environment. There should be no disturbances in the room so that trainees can concentrate. Instructors should also help alleviate anxiety; one way to reduce stress is by encouraging trainees to ask questions prior and during the test. Instructors must collect all the copies of the test booklet to avoid cheating. Instructors should provide trainees with a #2 pencil and eraser to take the test. Guidelines for participants, before taking the test: 1. Last name and date of birth have to be bubbled-in correctly and written legibly on the test. 2. The test has a total of 40 questions. 3. The passing score is 75% or a maximum of ten wrong answers. 4. It is a closed book test. 5. Electronic devices with , chat or texting capabilities (e.g. cellular phones) cannot be used during the test. 6. The instructors are readily available to answer questions during the test. 7. Trainees must return the test at the end. 8. Mark only one answer per question. 9. If a mistake is made on the scantron form, it should be erased completely. 10. Answer all the questions. Do not leave any blanks. 11. There are two types of questions: a. Multiple-choice questions GI-BMP Instructor Manual Last update 2/10/2016 Page 43

45 It is important to read all the answers carefully and select the best answer. b. True-or-false questions 12. The time to complete the test is 30 minutes. Trainees who need additional time may be allowed an additional 30 minutes (one hour maximum). 13. The tests will be sent to the GI-BMP State Office in Gainesville for grading and the certificates of training will be mailed to the address stated on the training record, approximately two weeks later. 14. All test sheets need to be returned to the instructor. 15. If participants fail the test, they can retake the test one time (by appointment). If they fail the second attempt, they need to retake the class. After the completion of the test, participants can leave quietly, making sure they have handedin the training record and they have received the respective CEU forms (if required). Test and other Languages If a language barrier prevents a student from taking the test in English, Spanish, or Creole, certified instructors can make the required accommodations to assist the student with simultaneous translation of the test. Students are still required to mark the answers on the test under the supervision of the instructor and follow the test guidelines described above. This does not mean that instructors are required to provide this service. Participants with a language barrier will have to contact the lead instructor in advance to find out if simultaneous test translation can be arranged Conducting a Review Before the Test During the class, instructors need to cover all the key learning points described in Section 4 of the GI-BMP Instructor Manual; failure to address any of these points can affect the score of the participants. To make sure that the key learning points have been covered and to reinforce the most important concepts of this program, there is a set of review slides at the end of each module. Instructors need to leave enough time to cover these review bullets and questions. Additionally, instructors may want to conduct a review at the end of the training before proctoring the test. This review should also be based on the key learning points. A word-byword review of the test questions and answers is not an effective method to increase knowledge gain, and it is not approved in this program. The instructor s main responsibility is to meet the training objectives described at the beginning of each module; therefore, the instruction should not focus on the test questions Conducting the Class Survey The class survey is an essential tool to collect the participants feedback. This information is necessary to make improvements and corrections in the program. Each participant should fill GI-BMP Instructor Manual Last update 2/10/2016 Page 44

46 out a GI-BMP Survey (see Appendix 21). The completed forms should be sent to the GI-BMP State Office with the other class materials Delivering Continuing Education Units The respective CEU forms need to be given to participants at the end of each class. Instructors need to follow the specific guidelines of each sponsoring organization. Participants attending the class only to obtain CEUs do not need to take the test to obtain the CEUs; however, they must attend the entire training to be entitled to the FDACS and the FNGLA CEUs and they must complete and sign a Training Record form Processing Documents The instructor needs to send the completed class materials to the GI-BMP State Office. The package should include: A Completed Class Transmittal Form (Appendix 22 contains a copy of this form for reference, but always obtain the most current version from the Instructor Resources site.) Class registration and attendance list(s) A legible, signed training record form for each attendee Pre- and post-tests Completed class surveys Sort the items by type and alphabetize by last name for quicker processing. List trainees who did not take the post-test on the transmittal form. The instructor needs to keep copies of the training records, post-tests and the completed evaluations as back up until the materials have been received and processed by the State Office. Although rare, classes have been lost or delayed in the mail. It is recommended to use a shipping method that allows tracking (e.g., FedEx, UPS, Express or Priority mail). Class materials should be sent no later than one week after the class and must reach the GI-BMP State Office within 10 calendar days of the class date. Once received, the GI-BMP State Office staff will process the training records and tests. Each trainee who took the post-test will be sent either a certificate of training or a notification of failure. The average time for trainees to receive their certificates is two weeks after training. After class processing is completed, a spreadsheet report of class results will be ed to the lead instructor or others (as requested on the Transmittal form). Questions, concerns and requests regarding the certification (e.g. grades, change of address, lost certificates and additional copies) should be addressed to the GI-BMP State Office: gi.bmp@ifas.ufl.edu. GI-BMP Instructor Manual Last update 2/10/2016 Page 45

47 Section 4: Understanding the Training Modules By the end of this section you will be able to: Explain the training objectives and their importance Follow the lesson plan of each module to deliver a GI-BMP class consistently and effectively The GI-BMP in-person class has a total duration of 6 hours, including breaks, reviews, testing, processing documents and evaluation. The class is divided into five modules. Each module has a respective PowerPoint presentation, which includes teaching notes. Because this is a statewide program, all instructors need to deliver the GI-BMP classes uniformly. By adhering to the lesson plans presented in this section, instructors can conform to FDEP standards and maintain consistency. 4.1 Lesson Plans A lesson plan is a description of how to instruct the individual GI-BMP modules. These plans are organized outlines that specify the training objectives, key learning points to be covered, materials and resources, additional instructions on how to deliver the modules, and the timeline for delivering each module. 4.2 Training Objectives Training objectives are specific, measurable, short term, observable student behaviors that constitute the foundation upon which the GI-BMP training modules are built. It's important to review the training objectives with the participants before starting a module. This helps participants understand what they are expected to do after completing the class. Additionally, adults need to know right away why they are sitting in the classroom to begin processing information effectively. The training objectives should be presented clearly, making sure that they are well understood. To reinforce the understanding of these objectives, instructors can use a variety of methods: 1) repeat the objectives several times; 2) ask participants to write them down; and/or 3) ask questions, inviting participants to share comments. At the same time, the training objectives are also helpful to determine an instructor s performance. They can be used to assess how effectively the instructor was able to bridge the gap between the participants prior knowledge and the end objective. Instructors should not teach to the test questions, they need to teach to the training objectives. GI-BMP Instructor Manual Last update 2/10/2016 Page 46

48 4.3 Teaching Notes Along with the PowerPoint slides, the teaching notes comprise the official content that instructors need to cover during training. This is the same content found in the GI-BMP manual. To make sure the right information is delivered, instructors can print a handout hard copy of each presentation and use it during training as a guide and a check list. GI-BMP Instructor Manual Last update 2/10/2016 Page 47

49 4.4 Lesson Plan: Module 1, Introduction The Introduction module welcomes attendees, states the objectives of the training, and provides a brief overview of the GI-BMP program and goals. This module also addresses housekeeping issues and gives instructions on how to properly complete the pre- and posttests. At the end of the introduction participants will take the pre-test. Training Objectives At the end of this module participants will be able to: Identify the components of the Green Industries Best Management Practices (GI- BMP) training program. Identify the four objectives of the GI-BMP program. Explain the role that Green Industry professionals have in protecting Florida s water and environmental resources. Correctly complete test forms. Key Learning Points 1. Explain the term by the Green Industries. 2. Summarize the GI-BMP certification process. Duration 45 minutes (including pre-test) Delivery Methods Lecture Audio-visual Questions and class participation Discussion Materials and Resources Module 1 PowerPoint presentation file Computer with speakers (and sound amplification if required) GI-BMP Instructor Manual Last update 2/10/2016 Page 48

50 4.5 Lesson Plan: Module 2, Overview The Overview explains nonpoint source pollution concepts, laws, and effects on water quality; effects on business, economy, and quality of life; and best management practices as both good business and environmental benefit. When applicable, instructors need to deliver local information, including local ordinances and any differences with the content of the GI-BMP manual at the end of this module. Duration 50 minutes (including 10 minutes local/statewide component). Training Objectives At the end of this module participants will be able to: Describe how GI-BMPs address environmental issues according to federal, state and local laws. Define nonpoint source pollution and its negative impacts on the environment. Explain how urban stormwater systems function. Describe landscaping principles that protect Florida s water resources. Key Learning Points 1. Define Florida-Friendly Landscaping. 2. Define watershed, and explain the impact of nonpoint point source pollution. 3. Define nonpoint source pollution, and explain how landscape maintenance practices can contribute to it. 4. Define runoff, and explain how landscape maintenance practices can contribute to it. 5. Define leaching, and explain how landscape maintenance practices can contribute to it. 6. Describe at least two federal, state and local water protection laws in Florida. 7. Summarize the fertilizer applicator certificate of training requirements. 8. Define best management practices, and why applying them in the work place is important. Delivery Methods Lecture Questions and class participation Discussion Reading GI-BMP Instructor Manual Last update 2/10/2016 Page 49

51 Materials and Resources Module 2 PowerPoint presentation file GI-BMP Instructor Manual Last update 2/10/2016 Page 50

52 4.6 Lesson Plan: Module 3, Lawn and Landscape The Lawn and Landscape module covers Florida s landscape plants and turfgrass species and characteristics. It also provides information on annual fertilization requirements and the effects of landscape design, mowing, pruning, irrigation, shade, wear, pest, disease, cold and heat stresses on fertilization requirements, including materials, amounts and timing, and, conversely, the effects of fertilization on these cultural aspects in addition to direct effects on water quality, including nutrient pollution, erosion and sedimentation, and water usage rates. Duration 80 minutes (it is recommended to deliver this section with a 10 minute break in the middle). Training Objectives At the end of this module participants will be able to: Describe how turfgrass reduces effects of urban nonpoint source pollution. Describe four common lawn grasses used in Florida. Describe how environmental stresses affect plant health and how they can be managed. Describe four landscape best management practices to protect water resources. Key Learning Points 1. Explain six landscaping cultural practices. 2. Evaluate how cultural practices help to develop a successful/efficient/effective Floridafriendly landscape. 3. Explain the importance of soil and tissue testing (analysis) before purchasing fertilizer. 4. Explain turf stress and the importance of identifying and managing them adequately. 5. Explain how urban stormwater systems work. 6. Describe at least four common turfgrass species and cultivars, and in what conditions they work best. 7. Identify mangroves and explain their ecological importance, and their legal protection. GI-BMP Instructor Manual Last update 2/10/2016 Page 51

53 Delivery Methods Lecture Questions and class participation Discussion Reading Props Materials and Resources Different samples of grasses Module 3 PowerPoint Presentation file GI-BMP Instructor Manual Last update 2/10/2016 Page 52

54 4.7 Lesson Plan: Module 4, Irrigation The Irrigation module describes irrigation systems and the effects of irrigation on volatilization, leaching, runoff, excessive withdrawal and water quality issues; effects of over or under irrigation on plants and fertilizer needs; effects of irrigation water quality and reclaimed water issues; diagnosis of irrigation and fertilizer problems; and importance of proper repair to maintain distribution uniformity to prevent spot leaching and runoff of fertilizers resulting in more fertilizer use and more pollution. Duration 50 minutes. Training Objectives At the end of this module participants will be able to: Explain how Florida laws regarding irrigation systems affect landscape professionals Describe the components of an irrigation system. Explain irrigation effects on fertilizing practices Identify irrigation equipment maintenance needs Identify irrigation BMPs to avoid nonpoint source pollution Key Learning Points 1. Describe how a home irrigation system works. 2. Explain the different irrigation-water sources, and the effects on landscaping. 3. Describe a rain sensor and a backflow device, and why they are used. 4. Describe evapotranspiration and how it relates to landscaping. 5. Explain at least two irrigation control device options. 6. Describe Florida s most common soil characteristics, including their ability to retain water. 7. Explain how more or less irrigation affects plants (turfgrass). 8. Explain the 5 effects of improper watering practices. 9. Explain how irrigation has an effect over fertilization. 10. Describe the cup-method for checking irrigation efficiency. 11. Describe irrigation application amounts and the reasons they are important. 12. Explain how irrigation systems fail, and why fixing them is important. GI-BMP Instructor Manual Last update 2/10/2016 Page 53

55 Delivery Methods Lecture Questions and class participation Discussion Reading Audio-visual Demonstration (props) Materials and Resources Sprinklers, water gauges, rain shut-off valve (props) Perforated bucket filled with approximately 12 inches of local soil, a retention container and a bucket with water Module 4 PowerPoint Presentation file Additional Instructions Demonstrate how water percolates through a foot of soil by using the bucket filled with soil. Pour water into the bucket and observe how it filters through. This is effective only with sandy soils. GI-BMP Instructor Manual Last update 2/10/2016 Page 54

56 4.8 Lesson Plan: Module 5, Fertilizer The Fertilizer module includes the description, characteristics and physical and chemical properties of common fertilizers; selection criteria; soil type, ph, temperature and moisture effects on release rates; calculation of application rates; spreader calibration; and material handling and spills. Duration 50 minutes. Training Objectives At the end of this module participants will be able to: Define fertilizer and terms associated with fertilizers Interpret and apply the information on a fertilizer label Calculate the amount of fertilizer to be applied according to the recommended rates Describe the components of a Fertilizer Management Plan Implement practices to avoid runoff and leaching of fertilizers Explain how to properly store fertilizer and clean up spills Key Learning Points 1. Provide the definition of fertilizer and why it is important to plants. 2. Explain why fertilizers are used. 3. Describe the components of fertilizer and how they are used by plants. 4. Explain soil ph and how it affects nutrient availability. 5. Explain the function of Nitrogen, Phosphorous and Potassium. 6. Define slow and quick release fertilizers and how the release mechanisms work. 7. Interpret a fertilizer label and explain how to determine if it is a slow or quick product. 8. Explain how to conduct a soil and a foliar test and why they are important to conduct before purchasing fertilizer. 9. Describe the recommended fertilization rates, who recommends them and why they are important. 10. Explain how to apply the recommended fertilization rates. 11. Explain how to safely handle and store fertilizers to keep products in good condition, to prevent nonpoint source pollution and to reduce waste. GI-BMP Instructor Manual Last update 2/10/2016 Page 55

57 Delivery Methods Lecture Questions and class participation Discussion Reading Audio-visual Drawing Exercises Demonstration (props) Handouts, print materials Hands-on-practice Materials and Resources Spreaders, soil probe, soil sample kit, different fertilizer bags, scale, mulch samples Module 5 PowerPoint Presentation file Fertilizer Calculator handout (optional) Additional Information Demonstrate how a deflector works by displaying a spreader in the classroom. Conduct fertilizer calculations with different products by using the scale. Load and calibrate the spreader. Conduct application exercises outdoors. If applying directly to lawn use an inert compound to simulate fertilizer. Otherwise, apply to an impervious surface where you can sweep and collect fertilizer after use. GI-BMP Instructor Manual Last update 2/10/2016 Page 56

58 4.9 Lesson Plan: Module 6, Pesticides The Pesticide module covers pesticide licensing law, including fertilizer-pesticide mixtures; integrated pest management, environmental effects, and safety; effects of fertilizer application on pesticide use; and effects of some pesticides on fertilization requirements. Duration 50 minutes. Training Objectives At the end of this module participants will be able to: Describe the laws and licenses that regulate pesticide application. Explain Integrated Pest Management concepts. Explain the environmental hazards involved with pesticide application. Interpret and implement the information on a pesticide label. Minimize personal exposure when using pesticides. Key Learning Points 1. Define pesticides and explain why they are used. 2. Explain how pesticides are regulated in Florida. 3. Describe the four most common landscaping pesticide licenses and how to obtain a license. 4. Define Integrated Pest Management (IPM) and explain on how to implement an IPM strategy. 5. Describe the number of different pest management options, and explain why suppression is the last resort. 6. Explain the pesticide application practices which can enhance landscaping maintenance results, reduce environmental impacts, use resources effectively and improve financial performance. 7. Explain why pesticide failure occurs, and what can be done to prevent it. 8. Explain the consequences of inadequate pesticide application. 9. Explain how to read a pesticide label. 10. Explain the most commonly used types of personal protection equipment and how to determine which protection equipment is safer. 11. Describe the properties of the human skin and how chemical exposure can be harmful. 12. Explain the best and safest way to handle and store pesticides and why it is important to keep them in good condition, to prevent nonpoint source pollution and reduce waste. GI-BMP Instructor Manual Last update 2/10/2016 Page 57

59 Delivery Methods Lecture Questions and class participation Discussion Reading Audio-visual Drawing Exercises Demonstration (props) Handouts, print materials Hands-on-practice Materials and Resources PPE Silly string, soap bubbles Module 6 PowerPoint Presentation file Additional Information Display and show the PPE when addressing this topic. Demonstrate adequate spraying techniques, by using a silly string to simulate a sprayer. Show the effects of off-target and improper application (i.e. applying to ground while walking forwards). Demonstrate aerial chemical movement with soap bubble container. Blow bubbles of different sizes to simulate pesticide particles suspended in the air and drift. GI-BMP Instructor Manual Last update 2/10/2016 Page 58

60 Appendix GI-BMP Instructor Manual Last update 2/10/2016 Page 59

61 Appendix Table of Contents 1. Acronyms GI BMP Key Contacts GI BMP Agenda [English and Spanish] RULE 5E 1.003(2) Labeling Requirements for Urban Turf Fertilizers Florida Friendly Landscaping Program GI BMP Organizational Structure FDACS Memo - Limited Certification for Urban Landscape Commercial Fertilizer Applicator GI BMP Instructor Program Application Form GI BMP Instructor Evaluation Form Co training Guidelines GI BMP Co Training Participant Evaluation Form Instructor Information Update Form GI BMP Senior Instructor Application and Guidelines Training Provider Evaluation Form FDACS CEU Provider Application FDACS Request for Granting Continuing Education Units (CEUs) Steps Toward a Successful GI BMP Class GI BMP Sign In Sheet GI BMP Training Record [English] GI BMP Training Record [Spanish] GI BMP Class Evaluation Survey GI BMP Class Transmittal Form Day Waiver Online Request Procedure for Scheduling Late Classes Online Training: How It Works DVD Training: How It Works Student Policies for GI-BMP Online or DVD Training DVD Order Form GI BMP Certification Test Voucher Instructions for Scan Tests Training Provider Website Instructions GI-BMP Manual Insert [English and Spanish] Fertilizer Worksheet [English and Spanish] Fertilizer Worksheet Instructor Key... 62

62 Acronyms ADA CAMA CEU CTP CWA ECES FAC FDACS FDEP FFL FS FYN GI-BMP IFAS IPM LCUFAC NERRS NOAA NPDES NPSMS NPSP TMDL UF WMD Americans with Disabilities Act Office of Coastal and Aquatic Managed Areas Continuing Education Units Coastal Training Program Clear Water Act Extension Continuing Education Solutions Florida Administrative Code Florida Department of Agriculture and Consumer Services Florida Department of Environmental Protection Florida-Friendly Landscaping Florida Statues Florida Yards and Neighborhoods Green Industries Best Management Practices Institute of Food and Agricultural Sciences Integrated Pest Management Limited Certification for Urban Landscape Commercial Fertilizer National Estuarine Research Reserve National Oceanic and Atmospheric Administration National Pollutant Discharge Elimination System Nonpoint Source Managements Section Nonpoint Source Pollution Total Maximum Daily Load University of Florida Water Management District 1

63 GI-BMP Program Key Contacts GI-BMP State Office University of Florida, IFAS Extension 111 Mehrhof Hall P.O. Box Phone: (352) GI-BMP Statewide Program Coordinator University of Florida / IFAS Extension Florida-Friendly Landscaping Program 6700 Clark Road Twin Lakes Park Sarasota, FL Phone: (941) drainey@ufl.edu

64 Appendix 3 Green Industries Best Management Practices Enter location address Enter lead instructor/training provider Educational Program Workshop This workshop is designed to provide training in Best Management Practices (BMPs) for anyone working in the lawn, landscape, pest control, or municipal grounds areas. The Best Management Practices are focused on reducing non-point source pollution resulting from fertilization or pesticide application. At the end of this training you will be given a post-test to determine knowledge learned. If the post-test is successfully completed, you will be mailed a Green Industries BMP certificate of completion. Some cities & counties require this certification before you can bid on jobs or have commercial customers. Be sure to turn in your post-test and your evaluation, by the end of the day. If you also need pesticide CEUs, get your signed CEU attendance form before you leave. 8:15-9:00 9:00-9:50 9:50-10:00 10:00-11:20 Introduction and Pre-test (45 minutes) Overview - Green Industries BMPs for Protection of Water Resources (50 minutes) History, Background & Overview of the BMP Program & Local Ordinances. How to use the BMPs to protect water quality. Speaker = Name, Credentials & Business Affiliation Break Lawn and Landscape Cultural Practices and BMPs (80 minutes) Best Management Practices for healthy lawns and landscapes. Includes: mowing, pruning, fertilization & irrigation effects on water quality, plant health and ability to tolerate pest pressures. Speaker = Name, Credentials & Business Affiliation 11:20-11:30 Break 11:30-12:20 Irrigation BMPs (50 minutes) Irrigation Best Management Practices to conserve water, reduce disease & insect damage, and protect water quality. Irrigation BMPs include: irrigation requirements, design, installation, monitoring, troubleshooting and proper management of irrigation. Speaker = Name, Credentials & Business Affiliation 12:20-12:55 Lunch 12:55-1:45 Fertilizer BMPs (50 minutes) Fertilizer sources: comparisons and responses; application; and safety Speaker = Name, Credentials & Business Affiliation 1:45-1:55 1:55-2:45 Break Pesticide BMPs (50 minutes) Licensing; environmental risk; use of IPM in a management program; pesticide selection, storage, handling & disposal. Speaker = Name, Credentials & Business Affiliation 2:45-3:00 Review 3:00-3:30 Post-Test, Evaluation and CEUs 3

65 Mejores Prácticas de Manejo de la Industria Verde Enter location address Enter lead instructor/training provider Taller Educativo Del Programa Este taller está diseñado para proveer entrenamiento de las Mejores Prácticas de Manejo para cualquier trabajador de céspedes, Jardines, control de plagas, o áreas municipales. Las Mejores Prácticas de Manejo se enfocan en reducir la contaminación por fuentes no determinadas que resulta por la fertilización o la aplicación de pesticidas. Al final de este entrenamiento, usted tomara el examen final para determinar su nivel de aprendizaje. Si complete el examen final exitosamente, se le enviara por correo un certificado de culminación de las Mejores Prácticas de Manejo de la Industria Verde. Algunas ciudades y condados requieren esta certificación antes de poder aplicar para trabajos o adquirir clientes comerciales. Asegúrese de entregar su examen final y su evaluación al final del día. Si también necesita Unidades de Continuación Educativa para pesticidas, obtenga su formulario de asistencia firmado antes de irse. 8:15-9:00 Introducción y Examen Inicial (45 minutos) 9:00-9:50 Visión de Conjunto Las mejores Prácticas de Manejo de la Industria Verde Para Proteger los Recursos Hídricos. (50 minutos) Historia, Raíces & Visión en Conjunto del Programa de Mejores Prácticas de Manejo & Ordenanzas Locales. Como utilizar las Mejores Prácticas de Manejo para proteger la calidad del agua. Speaker = Name, Credentials & Business Affiliation 9:50-10:00 Receso 10:00-11:20 Mejores Prácticas de Manejo y Prácticas Culturales Para Céspedes y Jardines (80 minutos) Mejores Prácticas de Manejo para céspedes y jardines saludables. Incluye: Corte, poda, efectos de la fertilización e irrigación en la calidad del agua, salud de las plantas su habilidad para tolerar las presiones de las plagas. Speaker = Name, Credentials & Business Affiliation 11:20-11:30 Receso 11:30-12:20 Mejores Prácticas de Manejo de Irrigación (50 minutos) Mejores Prácticas de Manejo para conservar agua durante la irrigación, reducir enfermedades & daños de insectos y proteger la calidad del agua. Las Mejores Prácticas de Manejo de Irrigación incluyen: los requisitos de irrigación, diseño, instalación, monitoreo, solución de problemas y administración adecuada de la irrigación. Speaker = Name, Credentials & Business Affiliation 12:20-12:55 Almuerzo 12:55-1:45 Mejores Prácticas de Manejo de Fertilizante (50 minutos) Fuentes de fertilizante: comparaciones y respuestas; aplicación y seguridad. Speaker = Name, Credentials & Business Affiliation 1:45-1:55 Receso 1:55-2:45 Mejores Prácticas de Manejo de Pesticidas (50 minutos) Licencias; riesgos al medioambiente; uso del Manejo Integrado de Plagas (IPM) en su programa administrativo; selección de pesticida, almacenamiento, manipulación & desecho. Speaker = Name, Credentials & Business Affiliation 2:45-3:00 Repaso 3:00-3:30 Examen Final, Evaluación y Unidades de Continuación Educativa 4

66 FDACS Urban Turf Fertilizer Rule E Labels or Tags. (1) Label requirements for all fertilizer products. (a) Labels setting forth the information specified in this section shall be attached to or accompany any fertilizer distributed in the state. For packaged products, this information shall either (1) appear on the front or back of the package, (2) occupy at least onethird of a side of the package, or (3) be printed on a tag and attached to the package. This information shall be in a readable and conspicuous form. For bulk products, this information in printed form shall accompany delivery and five analysis tags attached to the delivery ticket shall be supplied to the purchaser at time of delivery. The following information is required on labels for all fertilizer products. 1. Brand name. 2. The grade (Provided that the grade shall not be required when no primary nutrients are claimed). 3. Guaranteed analysis, in the following format: Total Nitrogen (N) % percent Nitrate Nitrogen percent Ammoniacal Nitrogen percent Other/Water Soluble Nitrogen percent Urea Nitrogen percent Water Insoluble Nitrogen Available Phosphorus (P ) % Soluble Potassium (K 2 0) % Secondary and Micro Plant Nutrients (list all claimed or advertised) % Derived From: 4. Name and address of licensee. 5. The net weight (The term Bulk shall suffice for bulk products). (b) The nitrogen breakdown shall be equal to the total nitrogen guarantee. When urea is present it may be guaranteed as other water soluble nitrogen, or urea nitrogen at the option of the licensee. When urea formaldehyde is present, not more than 40 percent of the total nitrogen from this source may be claimed as other water soluble nitrogen, or urea nitrogen at the option of the licensee. When the term organic is used in the label, labeling, or advertisement of any fertilizer, the water insoluble nitrogen must not be less than 60% of the total guaranteed nitrogen so designated. (c) The terms Available Phosphoric Acid or Available Phosphate and Soluble Potash may be used instead of Available Phosphorus and Soluble Potassium, respectively. (d) Unacidulated mineral phosphatic materials, basic slag, bone meal, and other phosphatic materials shall be guaranteed as to both the total and available phosphorus (P 2 O 5 ), and, in addition thereto, unacidulated mineral phosphatic materials and basic slag shall be guaranteed as to degree of fineness. (e) Only those materials which actually constitute sources of primary and secondary plant and micro nutrients shall be shown on the application for registration and the label under the statement Derived from:. Commercial, registered or copyrighted brand or trade names shall not be permitted in guarantees or listing of source materials and only in the product name or advertising claims of fertilizer produced by or for the firm holding the rights to such a name. (f) When a chelated form of a plant nutrient is claimed in addition to another form of the same element, the chelated portion shall be guaranteed and the specific chelated nutrient shall be listed as a source in the Derived from statement. The chelated guarantee shall be equal to or less than the Soluble or Water Soluble element guarantee. (g) Guarantees for secondary or micro plant nutrients except chelated forms of secondary or micro plant nutrients shall be as follows: 1. Magnesium (Mg) shall be expressed as Magnesium if derived from insoluble compounds; Soluble Magnesium or Water Soluble Magnesium if derived from magnesium sulfate or other soluble compounds ; or both if derived from combinations of soluble and insoluble sources. 2. When sulfur (S) is claimed as a plant nutrient, it shall be specified as to the form present, either free or combined, or both. Specialty Fertilizer defined in Section (36), F.S., shall be exempt from Sulfur guarantees.

67 FDACS Urban Turf Fertilizer Rule Manganese (Mn) shall be expressed as Manganese if derived from insoluble compounds Soluble Manganese or Water Soluble Manganese if derived from manganese sulfate, manganese nitrate, manganese chloride or other soluble compounds; or both if derived from combinations of soluble and insoluble sources. 4. Iron (Fe) shall be expressed as Iron if derived from insoluble compounds. Soluble Iron or Water Soluble Iron if derived from iron sulfate, iron nitrate, iron chloride or other soluble compounds; or both if derived from combinations of soluble and insoluble sources. 5. Zinc (Zn) shall be expressed as Zinc if derived from insoluble compounds. Soluble Zinc or Water Soluble Zinc if derived from zinc sulfate, zinc nitrate, zinc chloride or other soluble compounds; or both if derived from combinations of soluble and insoluble sources. 6. Copper (Cu) shall be expressed as Copper if derived from insoluble compounds; Soluble Copper or Water Soluble Copper if derived from copper sulfate, copper nitrate, copper chloride or other soluble compounds; or both if derived from combinations of soluble and insoluble sources. 7. Boron (B) shall be guaranteed as to water soluble boron, expressed as boron. 8. Other secondary or micro plant nutrients shall be guaranteed as to the total element, expressed as the element. 9. Minimum secondary or micro plant nutrient guarantees for specialty fertilizer shall be as follows, except guarantees for those water soluble nutrients labeled for ready to use foliar fertilizers, ready to use specialty liquid fertilizers, hydroponic or continuous liquid feed programs and guarantees for potting soils. Aluminum (Al).10% Manganese (Mn).02% Boron (B).02% Molybdenum (Mo).0005% Calcium (Ca).50% Nickel (Ni).0010% Cobalt (Co).0005% Sodium (Na).10% Copper (Cu).02% Sulfur (S) 1.00% Iron (Fe).02% Zinc (Zn).02% Magnesium (Mg).10% (2) Specialty fertilizer label requirements for urgan turf or lawns (packaged in containers or bags such that the net weight is 49 pounds or less and distributed for home and garden use). (a) Definitions. 1. Urban Turf or Lawns means non agricultural land planted in closely mowed, managed grasses except golf courses, parks and athletic fields. 2. No Phosphate Fertilizer means fertilizer products with phosphate levels below 0.5% intended for established urban turf or lawns. 3. Low Phosphate Fertilizer means fertilizer products intended for new or established urban turf or lawns, with phosphate levels equal to or above 0.5% or as provided in paragraph (2)(b). 4. Starter Fertilizer means a fertilizer formulated for a one-time application at planting or near that time to encourage root growth and enhance the initial establishment. 5. Established Urban Turf means urban turf older than 12 months. 6. New Urban Turf means urban turf established less than 12 months. 7. Actively Growing Turf means turf that needs mowing at least once every two weeks to maintain the grass blade height recommended in the document entitled University of Florida, Institute of Food and Agricultural Sciences ENH 10 Mowing Your Florida Lawn dated March 2009, which is hereby adopted and incorporated by reference into this rule. Copies may be obtained from the Environmental Horticulture Department, Florida Cooperative Extension Service, Institute of Food and Agricultural Sciences, University of Florida, Gainesville, FL or online at (b) Labeling Requirements. 1. Specialty Fertilizer products labeled for use on urban turf or lawns shall be no phosphate or low phosphate. a. No phosphate fertilizers shall not contain more than 0.5% of available phosphate expressed as P 2 O 5. The grade shall indicate a zero guarantee. b. Fertilizers labeled as low phosphate shall have use directions that do not exceed an application rate of 0.25 lbs P 2 O 5 /1000 sq. ft. and not to exceed 0.50 lbs P 2 O 5 /1000 sq. ft. per year.

68 FDACS Urban Turf Fertilizer Rule c. Fertilizers labeled as, or formulated for use as, starter fertilizer shall have use directions that do not exceed an application rate of 1.0 lb of P 2 O 5 /1,000 sq. ft. and that subsequent applications shall be made with products meeting the definition of Low or No Phosphate fertilizers. The term starter fertilizer shall be part of the brand name. 2. Fertilizers labeled as urban turf or lawn fertilizer shall have directions for use for nitrogen that: a. Are consistent with the recommendations in the following table: Annual Fertilization Guidelines for Established Turfgrass Lawns in Three Regions of Florida Nitrogen Recommendations (lbs N per 1000 sq. ft)* Species Bahiagrass Bermuda Centipede St. Augustine Zoysia North* Timing of Application : Only Apply to Actively Growing Turf Maximum Pounds N per Application Spring or Summer Fall Maximum Annual Pounds Central* Timing of Application Only Apply to Actively Growing Turf Maximum Pounds N per Application Spring or Summer Fall or Winter Maximum Annual Pounds South* Timing of Application Only Apply to Actively Growing Turf Maximum Pounds N per Application Spring or Summer Fall or Winter Maximum Annual Pounds *North Florida is defined as north of a line extending from Cedar Key to Daytona Beach. Central Florida is defined as south of the line extending from Cedar Key to Daytona Beach to a line extending from Tampa to Vero Beach. South Florida includes the remaining southern portion of the state. b. Nitrogen shall not be applied at an application rate greater than 0.7 lbs of readily available nitrogen per 1000 sq. ft. at any one time based on the soluble fraction of formulated fertilizer. c. Not more than 2 lbs. of total nitrogen per 1000 sq. ft. per application may be applied during the spring or summer; d. Not more than 1 lb total nitrogen per 1000 sq. ft. per application may be applied during the fall or winter. e. If a total controlled release product is applied, not more than 35 percent of the nitrogen in the controlled release fertilizer can be released within the first 7 days after application. f. Nitrogen applications cannot exceed the annual nitrogen recommendations in the Annual Fertilization Guidelines for Established Turfgrass Lawns in Three Regions of Florida, set forth herein. 3. The following language shall appear conspicuously on bags of fertilizer sold at retail: Apply only to actively growing turf. Do not apply near water, storm drains or drainage ditches. Do not apply if heavy rain is expected. Apply this product only to your lawn, and sweep any product that lands in the driveway, sidewalk, or street, back onto your lawn. Check with your local Cooperative Extension Agency to obtain specific information on local turf best management practices. Check with your county or city government to determine if there are local regulations for fertilizer use. 4. Rates shall be expressed in units of weight or volume per unit of area coverage (where application rates are given in volume, the label shall provide sufficient information to calculate the application rates by weight). 5. Rates shall be expressed per 1000 square feet.

69 FDACS Urban Turf Fertilizer Rule Coverage area per container or bag shall be displayed prominently on the Front of the container or bag. (i.e. This product covers 5000 square feet, This bag feeds 4000 square feet). 7. Existing Stock Licensees are permitted to sell or distribute products that do not meet the label requirements of the rule for one and one-half years after the effective date of the rule. Products at the retail level on or after the effective date of the rule are permitted to be offered for sale. (3) Labeling requirements for sports turf. (a) Sports Turf means non-agricultural land planted exclusively for golf courses, parks and athletic fields. (b) Have directions for use not to exceed rates recommended in the document entitled University of Florida, Institute of Food and Agricultural Sciences SL191 Recommendations for N, P, K and Mg for Golf Course and Athletic Field Fertilization Based on Mehlich III Extractant, revision: October 2013, which is hereby adopted and incorporated by reference into this rule. Copies may be obtained from the Soil and Water Science Department, Florida Cooperative Extension Service, Institute of Food and Agricultural Sciences, University of Florida, Gainesville, FL or online at (c) Have directions for use in accordance with the recommendations in Best Management Practices for the Enhancement of Environmental Quality on Florida Golf Courses, published by the Florida Department of Environmental Protection, dated September 2012, which is hereby adopted and incorporated by reference into this rule. Copies may be obtained from Florida Department of Environmental Protection, 2600 Blair Stone Road, Mail Station #3570, Tallahassee, FL or online at (4) Labeling requirements for fertilizers other than specialty fertilizers labeled for urban turf. Fertilizers other than specialty fertilizers labeled for urban turf shall have directions for use not to exceed rates recommended in the document entitled Florida Friendly Best Management Practices for Protection of Water Resources by the Green Industries, published by the Florida Department of Environmental Protection, Revised December 2008, 2nd Printing 2010, which is hereby adopted and incorporated by reference into this rule. Copies may be obtained from Florida Department of Environmental Protection, 2600 Blair Stone Road, Mail Station #3570, Tallahassee, FL or online at (5) Soil additives, soil amendments and soil conditioners. The following information shall appear on the product label in a conspicuous and readable form: (a) Guaranteed analysis, in the following format. Soil Amending Ingredients: Name of ingredient % (Identify and list all soil amending ingredients) Total Other Ingredients % (b) Purpose of product. (c) Directions for application. (d) Net volume, in lieu of net weight, may be used for labeling mulch products or materials sold for primary use as above ground dressing. (6) Slow or controlled release, stabilized nitrogen and enhanced efficiency fertilizers. (a) Definitions: 1. Slow or controlled release fertilizer means a fertilizer containing a plant nutrient in a form which delays its availability for plant uptake and use after application, or which extends its availability to the plant significantly longer than a referenced rapidly available nutrient fertilizer such as ammonium nitrate or urea, ammonium phosphate or potassium chloride. 2. Stabilized Nitrogen Fertilizer means a fertilizer to which a nitrogen stabilizer has been added. 3. Nitrogen stabilizer means a substance added to a fertilizer which extends the time the nitrogen component of the fertilizer remains in the soil in the urea or ammoniacal form. Urease inhibitors and nitrification inhibitors are nitrogen stabilizers. 4. Urease Inhibitor means a substance which inhibits hydrolytic action on urea by the urease enzyme. When applied to soils the effect of the urease inhibitor is less urea nitrogen lost by ammonia volatilization. 5. N-(n-butyl) thiophosphoric triamide (NBPT) means a compound that is the normal butyl derivative of thiophosphoric triamide and is a urease inhibitor (CAS No ). 6. Nitrification Inhibitor means a substance that inhibits the biological oxidation of ammoniacal nitrogen to nitrate nitrogen. 7. Cyanamide means a commercial product consisting principally of calcium cyanamide (CaNCN). It is a nitrification inhibitor.

70 FDACS Urban Turf Fertilizer Rule Dicyandiamide means a water soluble organic compound of formula C 2 H 4 N 4 which contains at least sixty-five percent 65% nitrogen. It is a source of slowly available nitrogen. It is a nitrification inhibitor. 9. Ammonium Thiosulfate means a commercial product composed principally of (NH 4 ) 2 S 2 O 3. It is a nitrification inhibitor. 10. Enhanced Efficiency Fertilizer means a fertilizer product with characteristics that minimize the potential of nutrient losses to the environment, as compared to a reference soluble product. (b) When one or more slow or controlled release, stabilized nitrogen or enhanced efficiency fertilizers are claimed or advertised, the guarantees for such nutrients shall be shown as a footnote following the listing of source materials and shall be expressed as percent of actual nutrient. (c) Listing of source materials providing slow or controlled release characteristics by controlling the water solubility of a naturally soluble material (as by coating or occlusion) shall constitute a claim of controlled release nutrient, and a guarantee for such nutrient shall be required. (d) Listing of source materials in which availability of nitrogen is controlled through slow hydrolysis of water soluble organic nitrogen compounds shall constitute a claim of slow or controlled release nutrient and a guarantee for such nutrient shall be required. The reference for such availability shall be the enzymatic hydrolysis of urea. (e) No guarantee, claim or advertisement shall be made or required when a slow or controlled release, stabilized nitrogen or enhanced efficiency nutrient is less than 15 percent of the total guarantee for that nutrient. (7) Chlorine guarantee. (a) Chlorine shall be guaranteed as to maximum percentage content, when applicable, in agricultural fertilizer. Specialty Fertilizer defined in Section (36), F.S., shall be exempt from chlorine guarantees. (b) Maximum chlorine shall be guaranteed in all brands which contain one percent (1%) or more, or in which potassium chloride or other materials bearing substantial amounts of chlorine are present. (c) The maximum chlorine shall be guaranteed in all brands intended for use on tobacco. (d) Maximum chlorine guarantees shall be reasonably accurate and not misleading, and consistent with source materials present. Two percent (2%) shall be the maximum permissible guarantee in fertilizers, except where potassium chloride, fish emulsion, or other high chlorine materials are present. (8) Declaration of Florida licensee number. (a) The Florida Licensee Number, shall appear and be clearly identified on all fertilizer labels with a capital F preceding the license number. (b) The number must be clear, legible and appear prominently and conspicuously on the label in proximity to the brand name or guaranteed analysis. The number must be placed in such a manner as to avoid any misinterpretation or confusion with percentages, pounds, or figures, statements, and in no way be misleading. (9) Registration or specialty fertilizer products. All specialty fertilizers to be sold within the state must be registered with the Bureau of Licensing and Enforcement prior to any sale. Each product will be registered by using either of the following methods: (a) Through the Department s Feed, Seed, and Fertilizer Regulatory Website located online at An illustration of the Web Based Licensing and Registration process dated October 30, 2014, is hereby adopted and incorporated by reference in this rule and is available online at or (b) Submission of completed Application for Specialty Fertilizer Registration, FDACS-13220, (Rev. 11/14), online at and Application for Registration of Specialty Fertilizer, FDACS , (Rev. 07/14), online at for each product, which are hereby adopted and incorporated by reference and shall be submitted to the Florida Department of Agriculture and Consumer Services, Bureau of Licensing and Enforcement, 3125 Conner Boulevard, Building 8, Tallahassee, Florida (10) Licensee. (a) Any person whose name is on a fertilizer label and who guarantees the fertilizer must obtain a license prior to distribution of that fertilizer to a non-licensee. (b) A license may be obtained using either of the following methods: 1. Through the Department s Feed, Seed, and Fertilizer Regulatory Website located online at An illustration of the Web Based Licensing and Registration process dated October 30, 2014,

71 FDACS Urban Turf Fertilizer Rule is adopted and incorporated by reference in paragraph (9)(a) of this rule, or 2. Submitting an Application for Fertilizer License FDACS-13222, (Rev 11/14), online at which is hereby adopted and incorporated by reference and shall be submitted to the Florida Department of Agriculture and Consumer Services, Bureau of Licensing and Enforcement, 3125 Conner Boulevard, Building 8, Tallahassee, Florida Rulemaking Authority (23), FS. Law Implemented , , , FS. History New , Amended , , , Formerly 5E-1.03, Amended , , , , ,

72 The Florida-Friendly Landscaping Program February 2009 What Is Changing? As of 2009, the Florida Department of Environmental Protection (FDEP), our primary funding agency, has asked that UF/IFAS use the term Florida-Friendly Landscaping in all its materials to match the language used in state legislation. What Is Not Changing? The name of the Florida Yards & Neighborhoods program (FYN) is not changing. The Florida-Friendly Landscaping Program was created to include FYN (both the Homeowner and Builder & Developer components) and the Florida- Friendly Best Management Practices for Protection of Water Resources by the Green Industries (GIBMPs), which as of July 2009 will be joining FYN under the direction of Dr. Esen Momol. Why Was the Change Made? Traditionally FYN has served a homeowner audience, while the GIBMPs are directed towards an audience of commercial horticulture professionals. Because Florida-Friendly Landscaping terminology is used in state law, both UF/IFAS and FDEP felt it appropriate to find a name for the overarching philosophy that embraces both homeowner and industry audiences. More programs may be added under the Florida-Friendly Landscaping umbrella as funding becomes available. The 9 FFL Principles It s important to know that the FYN program and the GIBMP program promote the 9 Florida-Friendly Landscaping Principles, not the 9 FYN Principles. This is because the 9 Principles apply equally to homeowner and industry recommendations. Web sites at both the state and county level should make sure that their terminology matches this directive. How is the Florida-Friendly Landscaping Program Structured? There will be three components of the Florida-Friendly Landscaping program under Dr. Momol on the UF Campus: 1) The FYN Homeowner program 2) The FYN Builder & Developer program 3) The Green Industry Best Management Practices (GIBMP) program FFL Organizational Chart Each component will have its own statewide coordinator. Their contact information can be found here or by clicking on "About Us" in the menu bar at the top of this page. Where Does the Center Fit In? The Center for Landscape Conservation and Ecology (CLCE) both its faculty and Information Office also embrace the Florida-Friendly Landscaping philosophy but operate independently of the Florida-Friendly Landscaping Program. The center faculty members are spread out across the state, while the Information Office is located on the Gainesville campus. The center s director is Dr. Terril Nell, and the Communications Coordinator of the Information Office is Emily Eubanks. The center will continue to function as a partner of the Florida-Friendly Landscaping Program in preparing and distributing science-based, consumer-friendly recommendations. 11

73 Florida-Friendly Landscaping Principles 1. Right Plant, Right Place Achieving a healthy, low-maintenance home landscape starts with putting the right plant in the right place. Select plants that match a site s soil, light, water, and climatic conditions. Buy quality plants that welcome wildlife, consider plant size when you make your purchase, and aim for a diversity of trees, shrubs, groundcovers, and flowers. Once these plants are established, they ll require little if any supplemental water, fertilizer, or pesticides, saving you time and money. Help stop the spread of invasive plants by removing them from your yard see the IFAS Assessment of Non-Native Plants in Florida s Natural Areas. 2. Water Efficiently Choosing the right plant for the right place goes a long way towards conserving water. So does grouping plants with similar water needs together and zoning your irrigation system appropriately. Watch for signs of wilt before you irrigate, be a weather watcher (don t irrigate if it s going to rain), and water early in the morning if you can, following any restrictions in your area. Handwater when possible, using a watering can, pail, or hose. Check your irrigation system regularly; repair any leaks, clogs, or breaks; and make sure all sprinklers are irrigating your plants, not the sidewalk. Florida law requires a working rain shut-off device or switch on any automatic irrigation system installed after May 1, 1991 (FS ). But even if your irrigation system is older, you can still inexpensively add a rain or soil moisture sensor. Calibrate your irrigation system (see Saving Water Using Your Irrigation System) for maximum efficiency. Mulch and mow properly to increase plant health and drought tolerance, and use microirrigation wherever possible. A rain barrel (see Capturing Water with Rain Barrels) is a great way to save water and money. 3. Fertilize Appropriately Fertilize according to UF/IFAS recommended rates and application timings to prevent leaching fertilizer leaking down through the soil rather than being absorbed by plant roots. Look for fertilizers with slow-release nitrogen and little or no phosphorous. Never fertilize within 10 feet of any water body, and don t fertilize before a heavy rain. If you spill fertilizer on the lawn or on a sidewalk or driveway, sweep it up and put it back in the bag. For a quick summer greenup, use iron supplements (ferrous sulfate or chelated iron) on your turf instead of nitrogen fertilizer. Avoid weed and feed products that contain both fertilizers and herbicides, as these can damage some plants. Always follow the fertilizer label directions. If you use reclaimed water for irrigation, be aware that it does contain some nutrients and adjust the amount of fertilizer accordingly. 4. Mulch Mulch helps retain soil moisture, protects plants, and inhibits weed growth. It gives your landscape a neat, uniform appearance and is a great Florida-Friendly choice for hard-to-mow slopes and shady spots. Keep a 2- to 3-inch-deep layer of mulch on plant beds. Always leave at least 2 inches of space around tree trunks to prevent rot. Create selfmulching areas under your trees by letting fallen leaves lie. Be sure to choose sustainably harvested mulch like melaleuca, pine straw, or eucalyptus. The Florida-Friendly Landscaping Program does not recommend the use of cypress mulch, as its origins may be difficult to determine. 5. Attract Wildlife Animals have trouble living in today s heavily urbanized landscape. By providing food, water, and shelter for birds, butterflies, bats, and others, you can help these displaced Floridians while bringing beauty and benefits to your home landscape. Select plants with seeds, fruit, foliage, flowers, or berries that animals can eat. Supply water, such as a rain garden or bird bath. Leave snags (dead trees), if they do not create a hazard, for birds to perch and nest in. Increase vertical layering to provide more cover and feeding for wild critters. Build a small bat house, or plant host plants for butterflies, to attract these Floridian friends to your yard. Reducing insecticide use can be good for you and many animals and beneficial insects. They eat pests and help pollinate your flowers! 12

74 6. Manage Yard Pests Responsibly Concerns for human and environmental health have led scientists to recommend Integrated Pest Management (IPM), a strategy that helps gardeners manage pests with as few chemicals as possible. To prevent disease and insect outbreaks, select pest-resistant plants and put them in suitable locations. Use appropriate amounts of water and fertilizer, and mow grass at its proper height. When problems do arise, remove the affected leaves or plant parts, or pick the insects off by hand. Don t treat by default some of the insects you see may be beneficial, actually helping to control pest insect populations. Spot-treat only, rather than blanket spraying, and use selective rather than broad-spectrum insecticides. Always read and follow insecticide label instructions. With these and other IPM techniques, you can create and sustain a low-maintenance, cost-efficient, healthy landscape that uses as few chemicals as possible for your family s health and the health of the environment. 7. Recycle Yard Waste Landscape maintenance activities like mowing, pruning, and raking generate yard waste that you can recycle to save money. Decomposed organic matter, like pruned branches or grass clippings, releases nutrients back to the soil in a form that plants can easily use. Try composting, combining green (nitrogen-rich) and brown (carbon-rich) materials, such as grass clippings, weeds, plant trimmings, egg shells, coffee grounds, tea bags, twigs and branches, pine needles, corncobs, and shredded cardboard. Turn or stir the pile as you build it, and add water so microorganisms can break down the material, but make sure you cover the pile to protect it from rain. Add this nutrient-rich mixture to your soil and enjoy the benefits: looser soil with greater water-holding capacity and increased fertility not to mention less garbage going to the landfill! 8. Reduce Stormwater Runoff Florida s waterways are vulnerable to everything we put on our home landscapes. Fertilizers and pesticides can leach through the soil or run off into storm drains. Along with landscape debris and eroded soil, these can wreak havoc on our water quality and the fragile ecosystems our water resources support. Florida-Friendly Landscaping seeks to retain and use as much of the rainfall and irrigation water that lands on our home landscapes as possible. Creating shallow rain gardens, or shaping the earth on slopes with berms (rises) and swales (dips), can help slow runoff from heavy rains and allow the water time to soak into the ground. Make sure your downspout is pointed into the garden, not towards a sidewalk or driveway. Wherever possible, maintain permeable walkways, driveways, and patios of brick, gravel, earth, or crushed shell, to allow rain to soak into the ground. 9. Protect the Waterfront Florida boasts over 10,000 miles of rivers and streams, about 7,800 lakes, more than 700 freshwater springs, and the U.S. s second-longest coastline. Even if you don t live immediately on one of these water bodies, you do live in what s known as a watershed (a drainage area). What you do in your home landscape has much further-reaching consequences than you might think. One of the most important steps you can take to protect any water body is maintaining a 10-foot maintenance-free zone around it. Do not mow, fertilize, or use pesticides in this zone. Don t let any grass clippings or pet wastes get into the water, as these carry nutrients and harmful bacteria. Seawalls, rip rap, and gabions can keep help minimize shoreline erosion, and if you maintain a riparian (water s edge) zone, install native aquatic plants such as giant bullrush and maidencane, and remove invasive exotic species like water hyacinth and purple loosestrife. A stormwater pond or canal can become an aesthetically pleasing and lively place, edged with plants and home to wildlife. Work with your neighbors or homeowner association to make your stormwater pond a Florida- Friendly neighborhood amenity. 13

75 UF/IFAS FDEP UF/IFAS Faculty Advisor (s) FFL Program Director FDEP Program Manager FYN Home Owner Coordinator FYN Builder & Developer Coordinator Senior Information Specialist IT Specialist GI-BMP Program Coordinator FDEP Regional Coordinators GI-BMP Data Manager Extension Trainers Other Trainers 14

76 Appendix 7 Memorandum 909 January 9, 2013 To: All Commercial Pest Control Licensees, Limited Commercial Landscape Maintenance personnel and other interested parties From: Michael J. Page, Chief Bureau of Entomology and Pest Control Subject: Frequently Asked Questions - Limited Certification for Urban Landscape Commercial Fertilizer Applicator ALL individuals/employees making a commercial fertilizer application to urban landscapes are NOW required to possess the Limited Certification for Urban Landscape Commercial Fertilizer Applicators. There is NO exception for persons who possess Chapter 482 employee identification cards. Every person, making ANY TYPE OF fertilizer application for hire, must possess this limited certificate and carry it on their person. Persons who are employed by, or are employees of golf courses, who are making fertilizer applications are NOT required to obtain the Limited Certification for Urban Landscape Commercial Fertilizer Applicators. Golf courses have their own fertilizer BMPs to adhere to. Also, commercial fertilizer applications made to groves, nurseries, row crops, sod production and other agricultural areas do NOT need to obtain the Limited Fertilizer Certificate. GIBMP Training (required to obtain the certificate) can now be obtained: In person - at most county extension offices; On-Line which covers the same topics as the classroom training, but allowing you to complete the training on your computer, at your own pace; or Using DVD Training - DVD training can be used by individual students, or as a tool for facilitated group training. This link ( provides information from the University of Florida IFAS Extension on how to register for training programs, train on-line or ordering the DVD to obtain the necessary training. 15

77 To obtain the limited certificate, EACH applicant can apply online at this URL: and following the on-screen instructions. This method will verify your training certificate electronically; accept credit card payment; and issue the certificate with minimal delay. Applicants may also submit to the department a completed form, Application for Limited Certification for Urban Landscape Commercial Fertilizer, DACS (Rev. 08/09), with the application fee of $25.00, and submit a copy of their certificate showing that they completed the Green Industries Best Management Practices (GIBMP) training. This link: will download a copy of the form for you. The limited certificate for an urban landscape commercial fertilizer applicator is valid for a four year period from the date of issuance. Prior to renewal, a limited commercial fertilizer applicator will need to complete 4 classroom hours of acceptable continuing education, of which, at least 2 hours address fertilizer best-management practices. There are several programs already approved for this purpose and the Department expects more programs to be approved for this training as the deadline draws nearer. NOTE: For certified operators For the year when the LF renewal occurs, the Department WILL accept attendance at a 2 hour CEU core category program for both their certificate renewal and LF renewal. The operator WILL have to attach/provide a copy of the core training to both renewal applications. For technicians As technician training is NOT approved by the Department, it cannot count toward the 2 hour CEU core requirement. Therefore, technicians WILL have to take an approved 2 hour CEU core category course and an approved 2 hour CEU LF training course prior to their renewal. It is a violation of Chapter , Florida Statutes, for a person to make a commercial fertilizer application to an urban landscape unless they are properly certified. Violations could result in administrative action with penalties up to $5,000 per violation. MJP/mc 2 16

78 Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries GI-BMP Instructor Program Application Form To apply to the GI-BMP Instructor Program you must meet the eligibility requirements on the back of this form. If you meet the requirements, please complete and submit this form to your Regional Coordinator, along with a copy of your diploma (if required) and an updated copy of your resume. See below for contact information. 1. Prospective Instructor Information Application Date For Official Use Only GI-BMP Score Academic Requirements Training Experience Knowledge of Subject Matter Accepted Rejected By Date Confirmation Sent Date First Name Middle Name Last Name Company/Organization Name Title/Position Street Address City State Zip Phone FAX 2. Professional Affiliation Green Industry Professional Education Professional Government Employee Citizen Volunteer 3. Education High School Diploma Received: Master Degree Received: Associate Degree Received: Post Graduate Degree Received: Bachelor Degree Received: Other Degree Received: 4. GI-BMP Training Certificate Number 5. Attended in-person class Yes No (Online or DVD) 6. Other Related Licenses and Certificates: 7. Language Fluency: English Spanish Other 8. Related Professional Experience Current Position Position 2 Position 3 Sample Duration Years/Months Duration Years/Months Duration Years Months 9. Please briefly explain any training or adult education experience (attach extra pages if needed): 10. Please briefly explain why you want to become a GI-BMP certified instructor: 11. Which Instructor Training Class [location and date] are you planning to attend? Please submit the completed form to the prospective GI-BMP Regional Coordinator: Don Rainey Statewide Coordinator - Green Industries Best Management Practices Florida-Friendly Landscaping University of Florida/IFAS Extension Agent III 6700 Clark Road Twin Lakes Park Sarasota, FL P: (941) drainey@ufl.edu gi.bmp@ifas.ufl.edu Last Updated 09/12/16 Page 1 of 2 See Reverse for Eligibility Criteria

79 Becoming a GI-BMP Certified Instructor By becoming a GI-BMP certified instructor you will be able to train one or more sections of the GI-BMP training and organize and deliver GI-BMP trainings. You must meet the eligibility requirements below prior to attending the GI-BMP Instructor Training class. Eligibility Education professionals, government employees, industry professionals and citizen volunteers can become GI-BMP certified instructors, in accordance with the FDEP criteria described below. If you are unsure of your eligibility or have questions, please contact the Regional Coordinator in your area. Prospective Instructor Experience College Degree (accredited institution) Green Industry Professional Minimum two years in training or supervisory None required position, competency in subject matter and competency in training. Education Professional Two years of experience in subject matter. Bachelor's Government Employee Citizen Volunteer Two years of experience in subject matter and competency in training. Two years of experience in subject matter, and competency in training. Bachelor's Bachelor's Being certified by a related professional association, such as the Florida Nursery, Growers & Landscape Association (FNGLA), or having a FDACS Certified Pest Control Operator License are preferred qualifications for instructors. Eligibility Waiver The degree or experience requirements may be waived for persons with key expertise, such as foreign language skills, upon determination that the applicant meets the other requirements and fulfills a critical need. Earning Instructor Certification Effective January 1, 2009 instructors must earn a GI-BMP Instructor Certificate by completing the following four steps: 1. Attend a GI-BMP class and pass the test with a minimum score of 90% Prospective instructors will not be admitted in the instructor program without a valid GI-BMP certificate of training and a passing grade of at least 90%. Certificates obtained prior to 2006 or by attending an online class are not accepted, because prospective instructors are required to be familiar with the training they will be providing. Sample 2. Apply to become an instructor By submitting this form to the GI-BMP Coordinator for approval, along with a copy of the university degree (if required) and an updated copy of the resume. 3. Attend a GI-BMP instructor training and pass the test with a minimum score of 75% Classes are organized by the Regional Coordinators in different locations across the State. For a schedule of instructor training classes please visit: 4. Co-train under the supervision of the GI-BMP coordinator or authorized senior instructor evaluator Co-training involves teaching one or more GI-BMP modules under the supervision of an experienced instructor to gain proficiency in presentation of the subject matter and to become familiar with the logistics of conducting a class. This includes assisting with sign-in, distributing of materials, compiling documents, catering and proctoring tests. Instructor-trainees need to coordinate with the GI-BMP coordinators to identify classes where they can co-train. Co-training is both an evaluation period and a learning experience. Some people may require more than one session if they have not had experience in public speaking or classroom training in the past. Cotraining evaluations will be reviewed by the GI-BMP coordinator prior to approval as an instructor. Page 2 of 2

80 Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries Instructor Evaluation Form Instructor-Trainee: Evaluator: GI-BMP Class Date: Location: Sections covered: Introduction Overview Lawn and Landscape Irrigation Fertilizer Pesticide Instructors must meet all the following conditions without exception: Instructor has completed a GI-BMP Instructor Training class Represented FDEP appropriately Followed the official content of the program according to the GI-BMP Manual Used the most current version of GI-BMP PowerPoint presentations Scale: 1=unsatisfactory; 2=needs improvement; 3=satisfactory; 4=strong; 5=outstanding; N/A=Not Applicable Assign a score (from 1 to 5) to each one of the evaluation parameters Rating Comments Training Use of adult training techniques Level of instruction Body language Voice Class participation management Use of training materials Use of training tools and aids Time management Class control Content Met training objectives Proficiency in subject matter Delivery technique of GI-BMP concepts Accuracy of delivery Motivation and interest stimulation Emphasis on topic importance Sample Personal characteristics Preparedness Cooperativeness and flexibility Professional appearance Total Score See Reverse GI-BMP Instructor Training Program Updated 06/10/14 Page 1 of 2 19

81 Please answer the following questions: What are the instructor s areas of strength? In what areas does the instructor need to improve and what steps should be taken to improve performance? Additional comments: You recommend this candidate for: GI-BMP Instructor Certificate Additional Co-Training Sample Evaluator s Signature Date Please submit the completed form to the GI-BMP State Office: University of Florida, IFAS 111 Mehrhof Hall, P.O. Box Gainesville, FL gi.bmp@ifas.ufl.edu GI-BMP Instructor Training Program Updated 06/10/14 Page 2 of 2 20

82 Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries Co-training Guidelines Please follow these guidelines to complete a successful co-training: 1. You must co-train at least twice to obtain your instructor certificate. However, instructor trainees can waive the second co-training if on the first evaluation: 1) the senior instructor recommends their certification; and 2) they have a minimum score of 75 points. 2. Sign-up for co-training with the Regional Coordinator in your area. 3. Only the Statewide Coordinator, the Regional Coordinators or an approved Senior Instructor can evaluate an instructor. 4. Check with the evaluator to make sure he or she is prepared to conduct this evaluation. 5. Become familiar with the evaluation system and rehearse your delivery based on these parameters: Instruction Use of adult training techniques Level of instruction Body language Voice Class participation management Use of training materials Use of training tools and aids Time management Class control Content Met training objectives Proficiency in subject matter Delivery technique of GI-BMP concepts Accuracy of delivery Motivation and interest stimulation Emphasis on topic importance Personal Characteristics Preparedness Cooperativeness and flexibility Professional appearance 6. Be present from the beginning to the end of the class; co-training is not just teaching one or more modules; it is also learning how to run a class. 7. Make sure that the senior instructor completes the Instructor Evaluation form and submits it to the State Office (see Instructor Manual Appendix 9). 8. Complete the Participant Evaluation and the Instructor Information Update form and hand them to the senior instructor (see Instructor Manual Appendix 11 and Appendix 12). 9. You may require more than two co-training sessions to develop the skills required to deliver a GI-BMP class. You can co-train as many times as you deem necessary, until you feel comfortable with training on your own. 10. If you receive an unsatisfactory evaluation, you need to make the necessary corrections and participate in additional co-trainings until receiving a satisfactory report. 11. Contact your Regional Coordinator if you have questions about the program. The Instructor Manual and all forms are available for download on the Instructor Resources website Instructor Program page: Updated 09/26/2016 Page 1 of 2

83 GI-BMP Regions and Coordinator Contact Information Northwest Region Northeast Region South Region Regional Coordinator Northwest TBD Regional Coordinator Northeast TBD Regional Coordinator - South TBD Statewide Coordinator Don Rainey Florida-Friendly Landscaping Program University of Florida/IFAS Extension 6700 Clark Road Twin Lakes Park Sarasota, FL (941) drainey@ufl.edu Updated 09/26/2016 Page 2 of 2

84 Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries Co-Training Evaluation Form [Participant] In order to bring you the best possible training program we need your input. Please answer the following questions: Instructor-Trainee: Senior Instructor: GI-BMP Class Date: Location: 1. Was the senior instructor organized and well prepared to assist you with this co-training experience? Poorly Somewhat Comfortably Well Extremely Well 2. Did the senior instructor encourage your participation and questions? Poor Fair Good Very Good Excellent 3. Was the senior instructor responsive to your training needs? Poor Fair Good Very Good Excellent 4. After this class, how well prepared do you feel to? Please check one box per row: Setup the training room Setup catering Prepare training materials Sign-in participants Open a GI-BMP class and welcome participants Explain the ground rules for the class Have participants fill and submit the training record Conduct the pretest [optional] Deliver local information [local regulations] Train the 5 modules of the GI-BMP program Conduct a review before the test Proctor the test Conduct the class evaluation Deliver Continuing Education Units Process documents before sending to Data Manager Poorly Somewhat Comfortably Well Extremely Well Sample 5. Please tell us how we can improve the co-training step to become a GI-BMP instructor: See Reverse GI-BMP Instructor Training Program Updated 02/17/14 Page 1 of 2 23

85 6. After co-training this class, please conduct the following self-evaluation of your training skills Circle one number per column, according to this scale: 1=unsatisfactory; 2=needs improvement; 3=satisfactory; 4=strong; 5=outstanding; N/A=Not Applicable Before this class After this class Organizing a GI-BMP training program Professional training techniques Managing a class [logistics] Using training tools and materials [AV, IT, PowerPoint, props] Facilitating a class [class participation, time management, difficult people] Knowledge of subject matter: o o o o o o o o Water resources Nonpoint Source pollution Florida-Friendly Landscaping Urban horticulture Landscape maintenance Irrigation Fertilizers Pesticides Knowledge of laws and regulations 7. Do you have any additional comments or suggestions? Sample Please submit the completed form to: University of Florida, IFAS 111 Mehrhof Hall, P.O. Box Gainesville, FL gi.bmp@ifas.ufl.edu Thank You! GI-BMP Instructor Training Program Updated 02/17/14 Page 2 of 2 24

86 Appendix 12 Green Industries - Best Management Practices Program INSTRUCTOR INFORMATION UPDATE FORM New Instructor/Co-Trainer Information Certified Instructor Update New Instructors/Co-Trainers: Please complete this form at co-training. Your Senior Instructor should send the form to the State Office along with your Co-Training Evaluation. This form provides/verifies the complete, current information needed to add new instructors to our database systems and issue Instructor Certificates. Certified Instructors: Please complete and submit this form to the State Office when your contact information or preferences change. Full Name Name as you d like it to appear on your name tag (co-trainer only) Organization Work Mailing Address Date of Birth Trainee ID Work Phone City State Zip Code Home Mailing Address City State Zip Code Preferred Sample Preferred Phone Preferred mailing address (please choose only one): Work Home Signature Date Return completed form to: University of Florida, IFAS GI-BMP State Office 111 Mehrhof Hall, P.O. Box Gainesville, FL gi.bmp@ifas.ufl.edu Questions: Created 8/21/15 instructorupdateinfo_blank_writable_

87 For Office Use Only Instructor Cert. Date: Active: Classes: Lead: Presenter: GI-BMP Senior Instructor Application Form Notes: Approved? Yes No By Date Confirmation Sent By Date To apply for GI-BMP Senior Instructor status, you must meet the eligibility requirements listed below. If you meet the requirements and are willing and able to perform the Senior Instructor responsibilities described on the next page, please complete and submit this form to the State Office. Contact the statewide coordinator for any questions or concerns. 1. Applicant Information First Name Middle Name Last Name Company/Organization Name Title/Position Street Address City State Zip Phone FAX 2. Professional Affiliation Green Industry Professional Education Professional Government Employee Citizen Volunteer 3. Language Fluency: English Spanish Haitian Creole Other 4. Senior instructor criteria confirmation (initial each item) Have a valid GI-BMP Instructor Certificate and active status. Up to date with all the GI-BMP updates. Have 3 years of experience with the GI-BMP subject matters. Have organized and delivered more than 10 GI-BMP classes. This requirement may be waived for instructors with key expertise, upon determination that the applicant meets the other requirements and fulfills a critical need. Have access to a training facility, designed for educational purposes. Have the adequate resources and administrative support systems to host and train instructor-trainees. 5. Senior Instructor Agreement Sample I will faithfully execute the responsibilities and policies held by the state GI-BMP training program to: assist with the training of new instructors by facilitating co-training opportunities; mentor and evaluate instructortrainees in order for them to gain proficiency with their presentation and subject matter, and to become familiar with the logistics of conducting a successful class. I also acknowledge that I will continue to follow all the guidelines, criteria and standards described in the GI-BMP Instructor Manual without exception. After agreeing to terms and conditions, please sign and date in the space provided. Signed: Date: If using a fillable form, type your name to sign. Please submit this completed form by to the GI-BMP State Office: gi.bmp@ifas.ufl.edu If you have any questions or concerns, contact the Statewide Coordinator: Don Rainey drainey@ufl.edu Rev 8/26/2016 Page 1 of 2

88 GI-BMP Senior Instructor Responsibilities Senior Instructors are GI-BMP certified instructors proficient in the GI-BMP subject matters, with considerable training experience, who are authorized to assist with the training of new instructors. Besides organizing and delivering GI-BMP classes, the GI-BMP Senior Instructors role is to assist the GI-BMP Regional Coordinators with training new instructors through facilitating and conducting co-training opportunities. Co-training is the final step in the training and certification of GI-BMP Instructors. It is both an evaluation period and a learning experience, where instructor-trainees need to train with senior instructors, to gain proficiency with presenting the subject matter and to become familiar with the logistics of conducting a class. Co-Training Guidelines for Senior Instructors Your assistance with training and evaluating new instructors is crucial for the GI-BMP program. Please follow these guidelines to conduct a successful co-training: Encourage the instructor-trainee s participation and questions. Sample Be responsive to the needs of the instructor-trainee. Train instructor-trainees on all aspects of delivering a class. This includes: o Setting up the training room o Preparing training materials o Setting up catering o Signing-in participants o Opening the class o Explaining ground rules o Completing the training records o Proctoring the pretest [optional] o Conducting their scheduled presentation[s] o Delivering local information [local regulations] o Conducting a review before the test o Proctoring the test o Conducting the class evaluation o Delivering Continuing Education Units o Processing documents to be sent to the State Office Have the instructor-trainee complete a Co-Training Evaluation Form [Participant] and an Instructor Information Update Form. Complete the Instructor-Trainee Evaluation Form. Please be as objective as possible, keeping in mind that the cotraining step should be a learning experience. Submit both evaluation forms and update form to the GI-BMP State office along with the class materials, or by to gi.bmp@ifas.ufl.edu Rev 8/26/2016 Page 2 of 2

89 Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries Training Provider Evaluation Form Lead Instructor: Date of GI-BMP class: Evaluator: Location: Instructors: Overview Lawn and Landscape Irrigation Fertilizer Pesticide Class met all the following conditions without exception: All instructors have a valid instructor certificate Represented FDEP appropriately Followed the official content of the program according to the GI-BMP manual Used the most current version of GI-BMP PowerPoint presentations Delivered a copy of the GI-BMP manual to each trainee Followed timings according to the official agenda Scale: 1=unsatisfactory; 2=needs improvement; 3=satisfactory; 4=strong; 5=outstanding; N/A=Not Applicable Assign a score (from 1 to 5) to each one of the evaluation parameters Content Met training objectives: Overview Lawn and Landscape Irrigation Fertilizer Pesticide Additional content Additional materials RATING COMMENTS Sample Proctoring tests Review Instructions Instructor availability for questions Time to take the test Rigor and discipline Subtotal See Reverse Last update 06/10/14 Page 1 of 2 28

90 Logistics Customer Service Registration Sign-in Record processing Breaks Lunch CEUs Evaluation Time management Class control Staffing Facility Class room layout PowerPoint Projection Temperature Light Sound ADA compliance Restrooms Total EVALUATION AREA RATING COMMENTS What are the training provider s areas of strength? In what areas does the training provider need to improve performance and what steps should be taken to improve performance? Additional comments: Sample Evaluator s Signature Date Please submit the completed form to GI-BMP State Office: University of Florida, IFAS 111 Mehrhof Hall, P.O. Box Gainesville, FL gi.bmp@ifas.ufl.edu Last update 06/10/14 Page 2 of 2 29

91 ADAM H. PUTNAM COMMISSIONER Florida Department of Agriculture and Consumer Services Division of Agricultural Environmental Services REQUEST FOR USERNAME AND PASSWORD TO SUBMIT ELECTRONIC CEU PROGRAM REQUESTS Rule 5E-9.029, F.A.C. Telephone: (850) ; FAX (850) Appendix 15 Please fax or mail to: Pesticide Certification Section Attn: CEU Coordinator 3125 Conner Blvd., Bldg. 8 Tallahassee, FL As an education provider, I request a Username and Password to use the electronic process to submit pesticide training programs for approval to grant Continuing Education Units (CEUs) to licensed pesticide applicators for recertification and license renewal. Provider Information: Name: Last First Middle Suffix Business Name: Business Address: Business Phone: Business Street City State Zip Code County (area code) + number Fax: (area code) + number Default Values (Optional): If provided, this information will auto fill on your requests, but can be edited. Sponsoring Organization: Class Location: Bldg. Name/Room # Street Address City State Zip Code County Sample Provider Signature: Date: ***MUST BE SIGNED AND DATED*** FDACS Approved by: Date: FDACS Rev. 08/10 30

92 Florida Department of Agriculture and Consumer Services Division of Agricultural Environmental Services Appendix 16 Program ID (FDACS USE) REQUEST FOR GRANTING CONTINUING EDUCATION UNITS ADAM H. PUTNAM COMMISSIONER Rule 5E-9.029, F.A.C. Pesticide Certification Section - Telephone: (850) FAX (850) Form must be completely filled out and necessary documentation attached. Please see Terms for Approval and Address for Submission on back of this form. Provider: Title of Program: Location: Building or Address: City State County Zip Code Program Start Date / / to / / (if applicable). Please list additional dates and locations (including addresses) on separate sheet, if necessary. Estimated number of attendees (# of attendance forms needed): Bureau of Compliance Monitoring (BCM) Bureau of Compliance Monitoring (BCM) Bureau of Entomology and Pest Control (BEPC) #CEUs Requested #CEUs Approved #CEUs Requested #CEUs Approved #CEUs Requested #CEUs Approved 487 General Standards/Core Natural Areas Weed Mgmt 482 General Standards/Core Private Applicator - Ag Ornamental & Turf Limited Urban Fertilizer Aerial Application Raw Ag Commodity Fumigation Limited Wildlife Trapper Ag Animal Regulatory Inspection & Sampling Limited Landscape Maintenance Ag Row Crop Regulatory Pest Control Limited Lawn & Ornamental Ag Tree Crop Right-of-Way Limited Structural Antifouling Paint Seed Treatment Commercial Lawn & Ornamental Aquatic Weed Control Sewer Root Control Commercial General Household Pest Chlorine Gas Infusion Soil & Greenhouse Fumigation Commercial Termite Demo & Research Wood Treatment Commercial Structural Fumigation Forestry Sample Public Health TOTAL CEU HOURS AWARDED FOR PROGRAM: Provider Name Affiliation Mailing Address Phone Number of Contact Person City State Zip Code Signature of Provider Date Address: FDACS Rev. 10/13 Page 1 of 2 31

93 TERMS FOR APPROVAL In making this request, the organization listed on the front agrees to comply with the following criteria: 1. The subject matter to be presented for CEU credit must relate directly to the certification standards. 2. The trainers or presenters must possess the expertise required to impart the specified information to the attendees. 3. The Record of Attendance (DACS-13325) must show the name, address, applicator license number, date, and sign-in and sign-out times for each attendee desiring CEU credit. All information on the record must be legible. 4. The attendee (applicator) will receive the original copy of the Record of Attendance form following the program attended. It is the responsibility of the applicator to keep these records of CEUs earned. The Provider may also keep a copy of the form for future reference. Record of Attendance forms will not be forwarded to FDACS by the Provider. The education provider must enter licensed attendees into the CEU Database within two weeks after completion of the class. 5. For each session for which approval is requested, the provider will specify the duration (time) and request the number of CEUs to be allowed. This is normally 1 CEU for each 50 minutes of instruction time, or 0.5 CEU for each 50 minutes of demonstration time (for Bureau of Compliance Monitoring only), for applicable sections of the program. 6. The provider must submit each of the following for verification of program content, applicability, and assignment of CEU credits: Program agenda including a list of the contact hours of instruction time Brief description of the specific program contents as noted on the agenda Documentation that attests the expertise of each trainer or presenter (brief resume) 7. Forms and information should be submitted at least 3 weeks before the program. All programs must be approved before the presentation in order to receive CEU credits. 8. Authorized Department agents may attend any approved CEU session unannounced and without paying any associated registration fee. If these agents desire to earn CEU credits while monitoring approved training programs, they must follow the same protocol as other attendees for registering and paying fees, if applicable. For assistance, please call the Pesticide Certification Section at (850) ADDRESS FOR SUBMISSION: Send this form with appropriate documentation (#6 above) to: Pesticide Certification Section 3125 Conner Blvd. Bldg. 8 Tallahassee, FL Fax (850) Sample FDACS Rev. 10/13 Page 2 of 2 32

94 Steps Toward Managing a Successful Green Industry Best Management Practices Class Managing a new GI-BMP program requires attention to detail and completion of a number of steps in a timely manner. These guidelines define the overall recommended schedule for participating Instructors to better organize the class and paperwork. Pre-Training Day Preparation Steps Time Line Task Additional Information days Submit class to the Statewide Schedule Prepare flyers and agenda note: location, trainers, and special accommodations notification and required Federal EEO Guidelines Apply for CEUs Order GI-BMP Manuals Login to GatorLink at: Input information to schedule and receive approval for class. Program brochures and the class agenda are available for download from the Instructor Resources site: Edit the agenda to include the correct class date, location, instructors and times. FDACS Secure Login; enter class info using GI-BMP Program Number (number changes yearly - see Instructor Resources website for current number and instructions). Contact FFL/GI-BMP State Office if manuals are needed: gi.bmp@ifas.ufl.edu or (352) days Hire Caterer (if applicable) Schedule their assistance; decide on menu and delivery time 7-10 days Event Decision time / Go or No Go Event Decision / Go If less than 10 registrants, can cancel -- minimum 3-day notice and mandatory verbal message to registrants. You must also cancel on Statewide Schedule (GatorLink login at - select "My Classes".) Request tests from State Office (10 days - gi.bmp@ifas.ufl.edu) Close registration and refer people to next scheduled event. Call caterer with count. 33

95 Print handouts (available on Instructor Resources: Download and Print CEUs TRAINING RECORD form must be on white paper. Other documents can be different colors to help with collecting and organizing paperwork. Sign each CEU (Record of Attendance) 3 days Prepare Registration Spreadsheet Number each registrant on spreadsheet with same number on their training record. Easier to use numbers than names to hand out and collect the training records. Training Day Preparation Steps: Time Line Task Additional Information Morning Light Breakfast Packets on Table Register Participants Housekeeping Collection of Materials Caterer set up. Include book, survey/evaluation, training record, pencil, note paper, etc. Check off name, take registration fee, hand out training record. Participants sign training record and verify all info on record is correct. (Required for ALL, even if no certificate needed.) Location of restrooms; smoking area, cell phone usage. Collect training record, pre-test. Mid-morning Receipts Lunch Time Lunch Training Record Registration Fee Receipts Afternoon Pass out Post-Test and Evaluation Survey Collect Test and Evaluation/Survey Make out registrants' fee receipts and have ready at lunch time. Place receipts on table for access and viewing. Check that training records were completed & signed by ALL. Caterer set up luncheon. Receipts ready to be picked up. Make sure participants understand how to complete test form. Collect post-tests and evaluation/survey. 34

96 Pass out CEUs (Record of Attendance) Registration Fees Pass out CEUs (Record of Attendance). Secure registration fees for deposit to bank. Post-Training Day Steps Day After Fill out completed Class Transmittal Form Copy and mail required materials to State Office (see checklist and address on Transmittal) Deposit money and checks into bank account Form located on Instructor Resources site - Admin Forms FedEx, UPS, Express or Priority mail best -- trackable Keep a backup copy or legible scan of materials - especially post-tests and training records. Acknowledgements: Jody Williams (Sarasota County Extension), Don Rainey, Kurt Rowe, CJ Bain and Alberto Chavez (FFL/GI-BMP Team) Version

97 Location: Date: Training Provider Florida-Friendly Best Management Practices for Protection of Water Quality by the Green Industries Sign -in Company/Organization Last Name First Name Phone Attendance Training Record Pre Test Post Test Evaluation Observations Sample

98 Green Industries Best Management Practices Program GI-BMP Training Record Class Date Training Provider (County Ext or Org.) Instructor Class ID THIS TRAINING RECORD MUST BE COMPLETED AND SIGNED TO RECEIVE A TRAINING CERTIFICATE OR CEU S. PLEASE PRINT CLEARLY AND LEGIBLY. Have you attended GI-BMP training before? Yes No If yes: GI-BMP Trainee ID# - OR - When and where did you attend GI-BMP training? (From wallet card or letter) First Name Middle Name Last Name Suffix HOME Mailing Address: Apartment #: Home or Cell Phone (include area code) City: State: Zip: Home County Employer Company Name WORK Mailing Address: Address City: State: Zip: Job Title / Position Sample Work Phone (include area code) Work County Date of Birth PIN (pick any 4-digit number) Do you want CEU's for this training? Yes No Pesticide License No.: Fertilizer License No.: CEU's will be handed out at the end of class. Please mail my training certificate to: Work Address Home Address I do not want a training certificate do not mail. Check the information above carefully and make any changes needed before signing. PLEASE PRINT CLEARLY AND LEGIBLY. Trainee Signature Rev 12/07/2015

99 Green Industries Best Management Practices Program GI-BMP Training Record Fecha Proveedor del Entrenamiento (Officina de Extensión u Organización) Instructor Número de Clase ESTE DOCUMENTO DEBERÁ SER COMPLETADO Y FIRMADO PARA PODER RECIBIR EL CERTIFICADO DE ENTRENAMIENTO O CEU S. POR FAVOR ESCRIBA CLARO Y LEGIBLE. Alguna vez ha participado el entrenamiento de GI-BMP? Sí No Si la respuesta es sí GI-BMP Trainee ID# - ó - Cuando y donde participó en el (del certificado o tarjeta de la billetera) entrenamiento del GI-BMP Nombre Apellido Sufijo Dirección de su casa: Número de Apt: Teléfono personal / celular (con código de área) Ciudad: Estado: Código postal: Condado Nombre de su empresa Dirección de la empresa: Correo electrónico Sample Ciudad: Estado: Código postal: Título en su trabajo / cargo Teléfono en lugar de trabajo (con código de área) Condado Fecha de nacimiento PIN (escoja 4 números) Desea obtener CEU s? Yes No No. De Licencia de Pesticida: No. De Licencia de Fertilización: Los CEU s serán entregados al final de la clase. Verifique la información de este documento cuidadosamente. Haga los cambios necesarios antes de firmar. POR FAVOR ESCRIBA CLARO Y LEGIBLE. Por favor envíe mi certificado a: Dirección de mi trabajo Dirección de mi casa No deseo el certificado; no lo envíe Firma del participante Rev 12/15/2015

100 Appendix 21 Florida Green Industries Best Management Practices Training Evaluation Class Date: Class held by: Please take a few minutes to answer the following questions completely and truthfully. 1. () Which of the following best describes the company you work for: Pest Control Operation Lawn Care Company Landscape Design Golf Course/Sports Turf Irrigation Company 2. Indicate your use of each practice below before and after attending this training. 1 = Rarely 2 = Sometimes 3 = Most of the time 4 = Always N/A = Not Applicable Circle two numbers for each item: one for BEFORE and one for AFTER a. Use weather forecasting information to plan a fertilization schedule. b. Establish fertilizer free buffer zone around water bodies. BEFORE this training, I used this practice AFTER this training, I will use this practice N/A N/A N/A N/A c. Use a fertilizer broadcast spreader deflector shield N/A N/A d. Remove grass clippings, fertilizer prills and/or organic debris from impervious surfaces and keep them away from storm drains. Private Business Media University/Academia Community Member/Citizen Non Profit or Community Based Organization Government: (please specify) City County Regional State Other N/A N/A e. Calibrate fertilizer application equipment N/A N/A Sample f. Mow turfgrass at the recommended mowing height N/A N/A g. Use IPM to determine pest control method(s) N/A N/A h. Reset irrigation controllers/timers seasonally N/A N/A i. Educate clients about the importance of GI BMPs N/A N/A 3. Participating in this training was a good use of my time. 1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree 4. How much did this training increase your knowledge of the Green Industries BMPs and the potential impacts of landscaping activities on water resources? 1 Not At All 2 A Little 3 Some 4 A Lot 5 A Great Deal 5. Did you learn something that you will apply in your work or future decisions? No Maybe Yes Not Applicable Additional comments: Ver.2/

101 Please direct materials for processing to: GI-BMP State Office University of Florida, IFAS Extension 111 Mehrhof Hall, PO Box Gainesville, FL PART I CLASS INFORMATION Florida-Friendly Landscaping Program Green Industries Best Management Practices Completed Class Transmittal Form Questions? gi.bmp@ifas.ufl.edu Phone: (352) Include in package: Transmittal, Sign-in Sheet, Training Records, Surveys, Pre-Tests, Post-Tests. Class Date: Category: UF/IFAS Ext FDEP/NERR Industry Other County Ext. or Organization Conducting Class: Lead Instructor: GI-BMP ID# Class Location (name of loc. & city): Language: English Spanish Creole # of trainees: # registered: # attended: Contact for questions or problems regarding class materials or processing (instructor or designee) Name/Title: Phone: PART II REPORTING INFORMATION Send class records for this class to: Lead Instructor - Other: Name Did your Regional Coordinator assist you in planning or conducting this class? Yes No If yes, RC Name:_ Notes / Questions / Comments: PART III PRESENTERS AND CO-TRAINING VERIFICATION this information is required for all modules. Prospective Instructor Module Presenter County / Organization Co-training? Introduction Overview Lawn&Landscape Irrigation Fertilizer Pesticide Local Ordinance Sample Signature: rev 9/18/2015 Date:

102 GI-BMP 30-Day Waiver Online Request Procedure for Scheduling Late Classes When a training provider adds a class to the GI-BMP site that is less than 30 days away: A warning message and instructions will be displayed when the class is saved. Click the first link to submit a waiver request form. Fill in the Justification text box and click submit. The requester information will be added automatically. Page 1 of 2 Revised 9/26/2016

103 When the form is submitted, an notification with all the waiver request information is sent to the Regional Coordinators and the State Office, as well as a copy to the Training Provider. When the Coordinator approves the class online, a confirmation is sent to the Training Provider and the approved class is published to the class schedule automatically. If no confirmation is received, it is the Training Provider s responsibility to follow up to be sure the class is approved and posted. No certificates will be issued for classes that are not posted on the statewide Class Schedule at Additional Notes: If the training provider does not submit the waiver request immediately after adding the class, they can do it later from their My Classes page by clicking the 30-Day Waiver Request button which is available for all pending classes. The 30-Day Waiver form can be viewed from My Classes until it has been approved. The user can also edit and re-submit the justification. Page 2 of 2 Revised 9/26/2016

104 Green Industries Best Management Practices Online Training: How it Works The GI-BMP online training covers the same topics as the in-person class, but can be completed on the user s own computer at the user s own pace. The cost of the online training is $15, which must be paid online by credit card. There is an option to purchase training coupons, which allows employers to pay for coupons which can be redeemed later by the employees. Each coupon can be used only once, for either the GI-BMP online training (including test) or to take the online test after DVD training. Unused coupons are not refundable, but they do not expire, and can be used any time in the future. Getting Started Go to the GI-BMP Training website at: Although you can browse this site without logging in, you must log in before you can purchase or use the online training. If you have a University of Florida GatorLink account, use that to log in. If you are not affiliated with UF, you must create a GI-BMP user account. Creating an account is easy; just click Create a new user account on the left sidebar and fill in the online form. An address is required because an link will be sent to activate the account. Purchasing Online Training After logging in, click Online Training on the blue menu bar at the top of the page. Below the description of the training course, there are buttons for two purchase options: Click Get Training for This Account to take the training using the current account. Note: the account must be in the name of the person taking the training. Click Purchase Training Coupons to purchase one or more coupon codes to be used by employees or others. To use a coupon, the person should log in to his OWN account and click the Get Training for Myself button. During checkout, there is an option to pay with a coupon rather than a credit card. Using the Online Training After purchase, the online training is accessed by clicking Online on the left sidebar, under the heading My Training. The user must be logged in. There is an optional tutorial module ( How to use the online training ), plus a numbered module for each section of the training. Click the link for each module to open and view the training presentation in a separate window. The slides are narrated, so speakers or headphones are needed. The training scripts can also be viewed in the notes panel, if desired. The training module can be stopped by closing the module window, and resumed at a later time. There is no set timeframe to complete the training. After all slides in a module have been viewed, the Status will change to Complete and, if a Review quiz is required, the link to the quiz will appear. The user must obtain a score of 75% (6 out of 8 questions) on each review quiz before proceeding to the certification post-test. Review quizzes can be re-taken as many times as needed. All modules except the How to and Module 1 have a review quiz. 9/26/2016 ~ 1 ~

105 Green Industries Best Management Practices Online Training: How it Works Taking the Certification Test When all modules and quizzes are complete, links to take the certification test will appear. The test can be taken online or in-person at an Extension office or with a certified Instructor. Regardless of method, a total of two attempts are allowed. If the certification test is not passed on the first or second attempt, the student must attend in-person training and re-take the test to qualify for a certificate. The certification test must be taken within 6 months of completing the online training. Online test. After clicking the link to take the test online, the user is first asked to accept the rules and policies for the test. He then has one hour to complete the online test (40 questions). At the end of the test, the score is displayed on the screen, along with the score required to pass (75%). If a passing score was achieved, the training certificate will be mailed to the address on the trainee s online account profile. Certificates are usually mailed on the following business day. An electronic copy (pdf file) can be requested by to gi.bmp@ifas.ufl.edu. In-person test. After clicking the link to take the test in person, a test voucher is generated. The voucher includes instructions for the user and for the test administrator (a UF/IFAS Extension staff member or a certified GI-BMP instructor). The trainee should print the voucher and make an appointment to take the test. He must present the voucher and a photo ID, and both the user and the test administrator must sign the voucher. The test administrator should verify the trainee s identity (name and date of birth), and check the expiration date at the top of the voucher. The test administrator is responsible for mailing the completed test and voucher to the GI-BMP State Office within 7 days. A copy should be retained until receipt is confirmed by the State Office. A certificate of training or a failure notification will be mailed to the address on the trainee s online account profile within two weeks of the test date. ~ 2 ~

106 Green Industries Best Management Practices DVD Training: How it Works The GI-BMP training DVD can be used by individual students, or as a tool for group training when an instructor-led class is not available. The training modules can be viewed using a standard DVD player and television. The basic steps to become certified using the DVD training are: 1) Get the DVD. You can order it online, or re-use a DVD obtained by someone else. English and Spanish training DVDs are available. 2) When you receive the DVD, register online as a DVD student. 3) View the DVD training. 4) Log on to your student account to sign the affidavit of completion. 5) Take the certification test, either online, at your local extension office, or with an approved proctor. (There is a $15 fee for the online test option; no charge to take the test in person.) Employers/training facilitators: If you are using the DVD to provide in-house classes for employees, please see additional registration and testing options for facilitated group trainings on page 3. Website All the forms and resources to manage your DVD training are available on the GI-BMP Training website at For general information, ordering, or to purchase test coupons for employees, click DVD Training on the blue menu bar: Please note that most pages can be viewed in English or Spanish by clicking this link. To register for DVD training and manage your training steps: You must first create a GI-BMP User account. Click Create a new user account on the left sidebar. Fill out the form and click submit. You should receive an activation within a few minutes. If not, check your junk mail folder or contact GI-BMP support at gi.bmp@ifas.ufl.edu or for support in English or for support in Spanish. To register and manage your DVD training steps: after logging on to your account, click DVD on the left sidebar to go to the My DVD Training page. 6/24/2016 ~ 1 ~

107 Green Industries Best Management Practices DVD Training: How it Works Offline Support If you are not able to use the website, contact the GI-BMP State Office at (English), (Spanish), or to order DVDs or request paper forms to complete the training process. Cost The training DVD is free. There is also no charge to take the certification test in person, after the training is completed. There is a fee of $15 to take the certification test online. The online testing option also includes access to the online version of the training modules and review quizzes. Ordering the DVD Use the online order form at the link below to request the training DVD. Please be sure to specify the language(s). One copy of the GI-BMP manual in the appropriate language will be included with each DVD. DVD Student Registration After you receive the DVD, you should register online before beginning the training. This assures that you have a valid, up-to-date training DVD, and that we can notify you of updates or changes in procedures. If you have not already done so, first create a GI-BMP user account at (click Create a new user account on the left sidebar). After logging in, click DVD on the sidebar and enter the serial number found inside your DVD case. Registered students can also access the optional review worksheets for the DVD training. After you register, the worksheet link will appear on the My DVD Training page. Viewing the Training You must view the entire DVD training program (6 modules) before taking the final test. There is no time limit for completing the training. You can proceed at your own pace, and view the modules as many times as you like. Affidavit of Completion After viewing all the training modules, you must sign an affidavit of completion before you can take the final certification test. Log on to your GI-BMP user account, click DVD under My Training in the sidebar, then click Affidavit of Completion and complete the form. Certification Test After submitting the online Affidavit, you will have the option to take the certification test online, or to print a voucher to take the test at a local Extension office or with an authorized proctor. Online testing - $15 fee Now available in Spanish Take the test on your computer at your convenience. The test must be completed in a single session, without assistance. There is a one-hour time limit. Test results are available immediately. If passed, the training certificate will be mailed the following business day. Access to the online training modules and review quizzes is included. ~ 2 ~

108 Green Industries Best Management Practices DVD Training: How it Works In-person testing no charge Print a voucher from your computer which authorizes you to take the test. Make an appointment to take the test at your local Extension office, or with a GI-BMP Instructor or CPCO/L&O license holder at your company. Tests are mailed to the GI-BMP State Office for processing. Certificates are mailed within two weeks of test date. You must pass the test with a score of 75% or higher in order to receive a GI-BMP Certificate of Training. If you do not pass on the first attempt, you may take the test again. If you do not pass after two attempts, you must attend in-person training class to become certified; no certificate will be issued for DVD training. Facilitated Group Trainings These procedures apply only to organizations providing facilitated DVD training for groups. Optional Batch Registration: The training facilitator may opt to submit registration data to the GI-BMP State Office in a spreadsheet rather than individual online registration. Registration files must use the standard GI-BMP registration template and include all required information for the participants. For more information, contact the GI-BMP State office at gi.bmp@ifas.ufl.edu or Optional On-site Testing: GI-BMP certified CPCO/L&O and RUP license holders may be eligible to proctor the GI-BMP certification post-test on-site. To qualify, you must hold both a GI-BMP certificate of training (dated 2006 or later) and a current FDACS CPCO license or a public or commercial Restricted Use Pesticide Applicator license. Potential proctors must also meet the criteria detailed in Authorized Test Proctors - Policies and Procedures and must be authorized by the GI-BMP State Office to become an authorized proctor. CPCOs may only administer the test to DVD-trained employees for whom they would be responsible to provide training per Florida Statutes to meet the requirements for FDACS pesticide ID card holders. (Those employees need not meet the requirements for a pesticide ID card holder at the time they take the GI-BMP test). Certified Applicators may only administer the test to DVD-trained employees they supervise directly and are responsible for training per (1) Florida Statutes. The authorized test proctor must provide required information and request the test booklets from the State Office at least 10 days in advance. Before administering the test, the proctor is responsible for collecting a signed affidavit of completion form and checking the photo ID of each student. Please note that, under some circumstances, trainees are not eligible for facilitated group training and proctored testing. Each student will be pre-screened to determine eligibility prior to testing. The on-site testing option is offered for the convenience of organizations that have a GI-BMP Certified Instructor, a licensed CPCO, or a Certified RUP Applicator on staff. Arrangements for on-site testing are the responsibility of the training facilitator, and are at the discretion of the individual proctor. Companies that do not have a Certified Instructor, a licensed CPCO, or a Certified RUP Applicator on staff may contact their local Extension office for assistance. There is no guarantee that on-site testing can be provided. ~ 3 ~

109 Green Industries Best Management Practices DVD Training: How it Works Student Policies for GI-BMP Online or DVD Training 1. The student can download the GI-BMP manual, or obtain a printed copy from his/her local Extension office. 2. The training program consists of multiple sections or "modules". The entire content of all modules must be viewed. In addition: o For online training, the student must pass a review quiz at the end of each module with a score of 75% or higher. The review quiz can be repeated until a passing score is achieved. o For DVD training, the student must sign an affidavit of completion indicating that all modules have been completed. 3. To receive a GI-BMP Certificate of Training, the student must pass a certification post-test with a score of 75% or higher. The post-test covers material from all training modules. The student cannot take the post-test until all modules are completed. 4. The certification post-test must be taken within 6 months of completing the training. The student has the option to take the test online, or to print a voucher to take the test in person at a county Extension office. A GI-BMP Instructor or FDACS CPCO/L&O license holder may also arrange to proctor a test for the student. o o For online tests, the student must accept an oath stating that he/she is doing his/her own work without help. The online test must be taken in one session, with a one-hour time limit. For in-person tests, the student must present the testing voucher and personal identification at an Extension office, either by appointment or at a designated testing time. Or, arrangements may be made with another authorized proctor. 5. The student has the option to re-take the certification post-test one time, either online or in person, if a passing score is not achieved on the first attempt. There is no "wait time" requirement; however, the student is encouraged to review the modules and study the manual before retaking the test. 6. If a passing score (75%) is achieved on the first or second certification post-test a GI-BMP certificate of training will be mailed to the address indicated in the student profile. Certificates are usually mailed on the following business day after the online test is completed or the in-person test is received by mail. An copy of the certificate can be requested by contacting gi.bmp@ifas.ufl.edu or (English), (Spanish). 7. If a passing score is NOT achieved on the second certification test, no certificate of training will be issued for the online or DVD training. To receive a certificate, the student must attend in-person training, including paying the required class fee, attending the entire training, and taking and passing the post-test. 8. FDACS Pesticide License CEU's are not currently available for the online or DVD versions of the GI-BMP training. ~ 4 ~

110 Florida Green Industries Best Management Practices Program GI-BMP Training - DVD Order Form To order online, go to or complete the information below to receive the free GI-BMP Training DVD. With each DVD ordered, we will send one copy of Florida-Friendly Best Management Practices for Protection of Water Resources by the Green Industries (the GI-BMP manual). The manual is also available online ( from your local Extension office, or upon request. Full Name Company Complete Mailing Address Street Address City State Zip Code Phone # of DVDs requested: English: Spanish: How will the GI-BMP training DVD(s) be used? (check all that apply) Individual training for myself Individual training for employee(s) Facilitated group training Other: Which of the following best describes the company you work for: Pest Control Operation Lawn Care Company Mowing Service Irrigation Company Landscape Design Municipality Golf /Sports Turf Sod Farm Other Mail or completed form to: University of Florida, IFAS GI-BMP State Office 111 Mehrhof Hall, PO Box Gainesville, FL Questions? or gi.bmp@ifas.ufl.edu Order online at Rev 09/18/2015

111 GI-BMP Certification Test Voucher This voucher authorizes the person below to take the GI-BMP Training Program post-test. CJ 1 O. Bain th Avenue Tallahassee, FL DOB: September 30, 1956 Signature Voucher Number: Au6q3iW8 Online Training Completed: June 2, 2010 Voucher Expiration Date: December 2, 2010 Photo ID and signature are required. Instructions for Student: To get a certificate of completion for your GI-BMP online training, you must pass the certification post-test within six months of completing the online training. The lowest passing score is 75%. You may take the test either online or in person a total of two (2) times. If you do not get a passing score, no certificate will be issued for the online training. Contact your local Extension office to make arrangements. You can find your Extension office at Ask for the person who handles GI-BMP training, or the commercial horticulture agent or the FYN agent. When you arrive to take the test, you must present this voucher and a driver's license or ID card matching the name and date of birth printed above. Your test answer sheet and voucher will be sent to the GI-BMP State Office for processing. You will receive the results by mail within 3-4 weeks. Instructions for Extension Office Test Administrator: Sample The person named above is authorized to take the GI-BMP post test, either by joining the posttest section of a scheduled class, or by appointment. Use the same test version and procedures as for the classroom GI-BMP post-test. Contact the State Office at gi.bmp@ifas.ufl.edu or if you have questions. Verify that the name and date of birth printed above match the ID presented. Sign and date below and send this voucher and test answer sheet to: GI-BMP State Office, University of Florida, 111 Mehrhof Hall, PO Box Gainesville FL If mailing this with in-person class materials, please note this on the class transmittal form. Signature of Test Administrator: Date: For questions or concerns, contact the GI-BMP State Office: gi.bmp@ifas.ufl.edu or

112 Dear GI-BMP Instructor, Enclosed are the pre- and post-test forms for your upcoming class. These forms can be used ONLY for the specified class because the mix of questions is different for each class. Unused forms must be returned to the State office along with your other class materials. Please follow these instructions to ensure fast, accurate processing of these Optical Mark Recognition (OMR) scannable tests. Instruct the trainees in how to fill out the form, including these points: o o o o o o Pencil only. Write full name and the date in the blanks on the first page. In grids, enter last name only and date of birth, and color in corresponding bubbles. This is used to match the test form to the Training Record so must be the same on both. Note: enter last name as it should appear on certificate. It is okay to put two names if that is what they use (e.g., father s and mother s last names or married names). Completely fill in the bubble beside the correct answer. Mark only one answer for each question. Erase completely if changing an answer. Do not make any other marks on the test form. Marks in the ½ margin containing the black bars renders the tests unscannable. Provide pencils and erasers to be used with the test. Handle the forms carefully to prevent damage do not fold, staple, roll or attach stickers. o Forms may be hand-numbered at the top of the first page, if desired, but do not use a marker or pen that will bleed through the paper. Carefully tear apart the completed tests, and copy or scan before mailing. The 2-page booklet is perforated to separate easily. Pack forms to prevent damage in the mail. Use a stiff envelope or box to return the forms to the State Office, along with the other class materials. Pack tests tightly in a single stack to avoid movement that can damage edges. More about our scannable test forms: Pre- and post-tests are the same except for the title and color at the top of each page. Post-tests are color-coded with a blue heading. The inside pages have a number in the footer that uniquely identifies the test form and is used to electronically match the two halves of the form when the test data are scanned. If you are short of test forms due to last-minute walk-ins, you can photocopy the test. However, the copied tests cannot be scanned and will delay your class processing. Please make every effort to use only the original scannable test form. If you have any questions about using your test forms, please contact the GI-BMP State Office at gi.bmp@ifas.ufl.edu or

113 Training Provider Instructions As an instructor: If you set up GI-BMP classes, a Training Provider Account is required. This allows you to add and manage classes on the GI-BMP Training website and to access the Instructor Resources information and downloads. If you have not yet obtained a Training Provider account for this website, please see below and take steps immediately to have your account set up. If you do not set up or lead GI-BMP classes (i.e., if you only participate in classes arranged by another instructor) then the Training Provider Account is optional for you. Instead, you may access the download files and other information using the link below: How to Get a Training Provider Account (required to set up GI-BMP classes) If you are an Industry or other Non-IFAS Instructor: Obtaining a Training Provider Account is a 3-step process: 1. Request a UF ID number by completing this online form: (Note: it may take several days to get your ID) 2. You will receive an with your ID number and instructions for creating a UF log-in account, called a GatorLink. You must create your GatorLink and notify the State Office of your chosen username gi.bmp@ifas.ufl.edu. 3. The State Office will set up a Training Provider account that uses your GatorLink log-in. You will be notified when your account is ready to use on the GI-BMP site. If class administration tasks are done by someone other than you (e.g., administrative support), that person should also follow the steps above to obtain their own login. If you are an IFAS/Extension Instructor: If you already have an active GatorLink login, your GatorLink username to the GI-BMP State Office and request that it be set up as a Training Provider gi.bmp@ifas.ufl.edu. If you do not have a GatorLink, follow the instructions for non-ifas instructors, above. If class administration tasks are done by someone other than you (e.g., administrative support), that person should request their own Training Provider log in. How to Access your Training Provider Account After you have been notified that your Training Provider account is ready:

114 1. Use your GatorLink to log in at 2. After logging in, you will see the TRAINING PROVIDERS section on the left sidebar. If you do not, please contact the State Office for assistance How to Use the Training Provider Tools There are short video tutorials on the Instructor Resources site that demonstrate how to use the new online tools: If you want to use the built-in online registration or upload your registration data, please watch the registration tutorial and then contact the State Office so we can adjust your account permissions. If you have any problems or questions about the login procedures, or call

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