HARRISBURG AREA COMMUNITY COLLEGE ENGLISH 106 COURSE SYLLABUS. Course Information. Written Business Communication. Summer II 2015 CRN V02

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1 HARRISBURG AREA COMMUNITY COLLEGE ENGLISH 106 COURSE SYLLABUS Course Information Written Business Communication Summer II 2015 CRN V02 3 Credit Hours Instructor Information Instructor Contact Information (in order of preference) Mick Teti-Beaudin Virtual Campus mltetibe@hacc.edu Office Location: Harrisburg Arts 214H (only by appointment) Google+ (during office hours): teti.beaudin@gmail.com Cell Phone (weekdays from 9 am-5 pm): Google+ Office Hours: Wednesday 1 pm 2 pm (717) and by appointment (teti.beaudin@gmail.com) Please note that, per HACC policy, I have two business days to respond to your communication.

2 Welcome: No matter what kind of business you're running or in which you're involved, written communication is central to meeting your goals. This course will focus on the type of writing you'll need to get a job, to keep a job, and to shoot for the moon and get a promotion. Note: Since this is an accelerated course, the reading and writing load will be heavy. Please look over the syllabus closely, log-in to the class regularly, and start your work early to ensure that you do not fall behind. Prerequisite Course(s) Required: Completion of ENGL 101 and ENGL 003 or 007 (when required by the college placement test) with a grade of C or higher. Text(s), required: Locker, Kitty O. Business And Administrative Communication. 11th Edition. New York, NY: McGraw Hill. (REQUIRED) Google Hangouts (Recommended - and provided for FREE through your Hawkmail Account!) Links for all readings in addition to the above text are on Desire2Learn; students are required to access and read them accordingly. Additional Requirements: I will routinely contact you via , using your Hawkmail address. You must activate the account and check it regularly. This course will utilize Desire2Learn (through the My HACC portal: my.hacc.edu). Students should check the course site at least 3-4 times per week. I will not accept any work via . All assignments must be submitted via Desire2Learn. I will provide typed comments as well as a rubric for all returned papers, both of which will be accessed via Desire2Learn. Note: Papers that are turned in late or are short of the length requirements will not receive written feedback, but I will be available during office hours or on the phone to answer any questions. All work must be submitted via an attached Microsoft Word (or compatible) document..wps files are not accepted. Learning Outcomes: Upon successful completion of the course the student will be able to: Apply critical thinking, reading, and writing skills to produce a variety of business communication documents including letters, memos, short reports, and resumes Apply the correct use of business writing format and style Design business documents using an audience-centered approach Compose business documents varying in purpose such as negative news, positive news, inquiry, persuasive messages, written for hard copy or electronic distribution Demonstrate knowledge of research methodologies by completing a project with a research component with emphasis on proper documentation for business communication Exhibit understanding of the importance of bias-free communication and apply to writing

3 Apply the dimensions of group dynamics by completing collaborative assignments/projects Demonstrate an understanding of how to communicate business information using computer mediated communication Methods of Evaluation: Note: All assignments and assessments will be due at 6 pm on the Friday of each week, except for discussions. Weekly Discussions (36 points): Each week, students must write one (1) post in each discussion board by Thursday at 6 pm and one (1) response in each discussion board by Saturday at 6 pm, for a total of four posts per week. Each forum will be worth six (6) points total: 2 for the original post and 1 for the response post, per forum. NOTE: No late forum posts will be accepted; if it is late, it will earn a zero. Goodwill Letter (25 points): Goodwill letters can accomplish a variety of tasks including expressing or requesting good will.i ll provide possible scenarios, and you compose the letter (please note that the provided scenarios may be replaced by other real-life applications, if I approve it). Bad-News Letter (25 points): It s unfortunate, but it happens you have to deliver some bad news to somebody, and you have to do it in a professional manner. This assignment looks into how this is accomplished, with a number of provided scenarios from which to choose (please note that the provided scenarios may be replaced by other real-life applications, if I approve it). Inquiry Letter (25 points): You need to request information from a business, and you need the right tool for the job. This letter will provide you with the skills you need to inquire about professional services in a manner suitable to the business environment (please note that the provided scenarios may be replaced by other real-life applications, if I approve it). Cover Letter / Resume (25 points): We ve all seen/heard/felt how difficult the economy is right now how are you ever supposed to get a job in this mess? This pair of documents will help you get your foot in the door, and give you a leg up on the competition. Best of all it s for an actual job! Report Proposal (30 points): Research Report (50 points): This is a short, formal report suitable for a business environment. It will incorporate original or secondary research, or both. We ll cover all the required sections and information required to make your report state of the art. Grammar Quiz (10 points): A quiz covering the grammatical skills we've reviewed this semester, taken during the last week of class. Grading System (226 total points possible in the class) = A = B = C = D = F Calendar: For each week, you must complete all work in the weekly module: read the content listed, the chapter listed --but you need not complete the written activities within the chapter unless they are specifically listed and the supplemental readings, participate in the discussions, take any assessments, complete any activities, and hand in any due assignments.

4 All assessments and assignments (except for discussions) are due by 6pm on the Friday of each week. Written assignments (papers and paragraphs) will be considered one day late each 24 hour period after that. For each day an assignment is late, its grade will be lowered by 5 points. Students will not receive written feedback on late or short work, but I will be available to meet, in person or via Skype, to answer questions. No late quizzes, tests, or discussions will be accepted. Late discussion posts will earn the grade of 0. These assignments will be locked at 6 pm on Fridays (except for discussions, which will be locked at 6 pm on Saturdays). Week 1 (07/06-07/11): Reading: Chapter 1: Succeeding in Business Communication Reading: Chapter 3: Building Goodwill DUE: Goodwill Letter Week 2 (07/12-07/18): Reading: Chapter 2: Adapting Your Message to Your Audience Reading: Chapter 10: Delivering Negative Messages DUE: Bad News Letter Week 3 (07/19-07/25): Reading: Chapter 11: Crafting Persuasive Messages Reading: Chapter 4: Navigating the Business Communication Environment DUE: Inquiry Letter Week 4 (07/26-08/01): Reading: Chapter 13: Writing Job Application Letters Reading: Chapter 12: Building Resumes DUE: Cover Letter/Resume Week 5 (08/02-08/08): Reading: Chapter 15: Researching Proposals and Reports Reading: Chapter 17: Writing Proposals and Progress Reports DUE: Report Proposal Week 6 (08/09-08/15): Reading: Chapter 8: Working and Writing in Teams DUE: Final Report Mutual Respect Academic Policies

5 As this class is based primarily on discussion, respecting each other is central to our success. It is imperative that you, as students, respond to one another s posts respectfully and courteously. Disagreements are a central part of any good discussion, and I encourage you to disagree with each other and with me, so long as your viewpoint is expressed respectfully. Abusive posts or language that belittles a specific identity trait such as race, intelligence level, sexuality, gender, or religion will not be tolerated. After one warning and the removal of said post, the offending student will be removed from the class. Attendance Policy: Since this is an online class, we will not have any mandatory physical meetings. Thus, attendance will be measured by your completion of discussion assessments. Note: Per HACC s policy, instructors have the right to withdraw any students who miss 15% or more of the class meetings for any reason. Make Up Policy: Tests, quizzes, and discussions cannot be made up. Withdrawal: A student may drop a course at any time during the regularly scheduled classes up to the school s official last day to drop a class by completing a Drop/Add Withdrawal form. After the refund period ends, the instructor s signature is required and the student may receive a W or F grade depending upon the instructor s assessment of the student s performance. No credit is granted with a W grade. The Friday prior to exam week is the deadline for dropping a class. Note: Students who have committed academic dishonesty will not be assigned the W grade. Instructor s Academic Honesty policy: 1. Cheating giving or receiving answers on assigned material, using materials, or aids forbidden by the instructor unauthorized possession of examination 2. Plagiarism offering someone else s work, words, or ideas as one s own or using material from another source without acknowledgement. 3. Interference interfering without permission with the work of another student, either by obtaining, changing, or destroying the work of another student 4. Buying or selling of term papers, homework, examinations, laboratory assignments, computer programs, etc. 5. Falsifying of one s own or another s records 6. Knowingly assisting someone who engages in A E above. Any of the above violations will result in a zero on the assignment and may include failure of and removal from the class, at the instructor s discretion. (Note: For the purposes of this class, this means a 0 on the assignment.) Upon a second instance, the student will be withdrawn from the class with a grade of F. There will be no exceptions. You are responsible for making yourself aware of the college s Academic Honesty Policy. Incomplete Grade Policy: A grade of Incomplete may be assigned when a student is not able to complete the course requirements due to extenuating circumstances. The Incomplete grade will be assigned only after a conference with the instructor and after a serious need is determined. The I becomes an F if the work is not completed before 8 weeks into the following semester. Any of the above violations will result in a zero on the assignment and may include failure of and removal from the class, at the instructor s discretion. (Note: For the purposes of this class, this means a 0 on the assignment.) Upon a second instance, the student will be withdrawn from the class with a grade of F. There will be no exceptions. You are responsible for making yourself aware of the college s Academic Honesty Policy.

6 Incomplete Grade Policy: A grade of Incomplete may be assigned when a student is not able to complete the course requirements due to extenuating circumstances. The Incomplete grade will be assigned only after a conference with the instructor and after a serious need is determined. The I becomes an F if the work is not completed before 8 weeks into the following semester. STUDENTS IN NEED OF ACCOMMODATIONS: Students with disabilities who are in need of accommodations should contact the campus disability coordinator listed below. Coordinators for each campus are listed here: EEOC POLICY 005: It is the policy of Harrisburg Area Community College, in full accordance with the law, not to discriminate in employment, student admissions, and student services on the basis of race, color, religion, age, political affiliation or belief, gender, national origin, ancestry, disability, place of birth, General Education Development Certification (GED), marital status, sexual orientation, gender identity or expression, veteran status, genetic history/information, or any legally protected classification. HACC recognizes its responsibility to promote the principles of equal opportunity for employment, student admissions, and student services taking active steps to recruit minorities and women. The Pennsylvania Human Relations Act ( PHRAct ) prohibits discrimination against prospective and current students because of race, color, sex, religious creed, ancestry, national origin, handicap or disability, record of a handicap or disability, perceived handicap or disability, relationship or association with an individual with a handicap or disability, use of a guide or support animal, and/or handling or training of support or guide animals. The Pennsylvania Fair Educational Opportunities Act ( PFEOAct ) prohibits discrimination against prospective and current students because of race, religion, color, ancestry, national origin, sex, handicap or disability, record of a handicap or disability, perceived handicap or disability, and a relationship or association with an individual with a handicap or disability. Information about these laws may be obtained by visiting the Pennsylvania Human Relations Commission website at HACC Lebanon Campus and Virtual Learning Deborah Bybee Coordinator, Disability Services 104R 735 Cumberland Street

7 Lebanon, PA Phone:

Spring 2015 CRN: Department: English CONTACT INFORMATION: REQUIRED TEXT:

Spring 2015 CRN: Department: English CONTACT INFORMATION: REQUIRED TEXT: Harrisburg Area Community College Virtual Learning English 104 Reporting and Technical Writing 3 credits Spring 2015 CRN: 32330 Department: English Instructor: Professor L.P. Barnett Office Location: York